Freedom Mobile Outage Report in Barrhaven, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Barrhaven, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Barrhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Barrhaven, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Gatineau |
Internet | |
| Nepean |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Barrhaven, Ontario
Latest outage, problems and issue reports in Barrhaven and nearby locations:
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Zina 22🇨🇦
(@fola22habibi) reported
@FreedomMobile They charged us $35 activation fee in store . This fee is waived for new customer can you confirm that?
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The Sewful DIY
(@SewfulDiy) reported
@FreedomMobile Terrible service….can’t renew my plan with my credit card….not the first time this has happened….tried with 611….and no I don’t want to go to the mall to do it in person…..COVID!!!!!!!!!!!!
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Aurelia Cotta
(@AureliaCotta) reported
In good news, my kids new phone from @FreedomMobile works after I got some late night help switching SIM cards and settings and suddenly, boom. So that was the one bright light.
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Joan Moran
(@MoranJoan) reported
@freedomsupport data speed has been below 1.0 Mbps all day. Really frustrating since im in a part of Toronto (Beaches) where the internet is down due to hydro repairs. I called tech support, followed all the trouble shooting... apparently escalation will take 3-5 business days?!
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Bef (e porter)
(@snowbringer) reported
I'm getting close to my second hour of waiting in messaging queue to address a billing discrepancy with @FreedomMobile and wowo, they must be swamped today. I feel for the customer service reps. I just want to go vote, but... in queue. :(
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The Autistech
(@theAutistech) reported
Either the CSR is unable to do anything useful, or @FreedomMobile is screwing her over intentionally. Neither one is good for phones. DO NOT use Freedom, unless you want to spend literal hours contesting the offers they promised and never applied.
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MITCH (he/him)
(@level28mitch) reported
@freedomsupport No one at your company can provide me with a tracking number and Fedex states my tracking number is not valid that was provided via email. Can someone please help me? This is super frustrating.
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Dr Anwar Hawk
(@Haqanwar) reported
Sorry to representative from @FreedomMobile I was talking to. As she was talking about her service and the survey, the call dropped. It may have felt rude but I wish to tell her that she was excellent and call dropped automatically.
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Carlos A. Rodriguez 🇨🇦
(@crodrigueztwitr) reported
@FreedomMobile can’t get a straight answer from your company yet you talk abou “keeping lines of communication open”. All talk, very poor service!
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The Autistech
(@theAutistech) reported
@snowbringer @freedomsupport @FreedomMobile Still their responsibility to fix it. This is what, hour 4?