Freedom Mobile

Freedom Mobile Outage Report in Barrhaven, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Barrhaven, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Barrhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Barrhaven, Ontario 12/29/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Barrhaven, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Barrhaven, Ontario

Latest outage, problems and issue reports in Barrhaven and nearby locations:

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • pinkpamplemoose Trish Caron (@pinkpamplemoose) reported from Ottawa, Ontario

    @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • Klaviishk Klavishk (@Klaviishk) reported from Ottawa, Ontario

    @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Porscha_Aubrey Porscha Aubrey (@Porscha_Aubrey) reported

    @freedomsupport I haven’t had any service since 11am yesterday, I’ve tried everything and it still isn’t back yet even after waiting. Are the servers down or something?

  • Whorror5 Whorror (@Whorror5) reported

    @FreedomMobile let me pay my damn bill!!!!

  • hector604 Hectorplus.ca ( con AMLO ) (@hector604) reported

    @freedomsupport @PrimeBane It was down for half an hour, same as what happened to Telus earlier today, service is ok now

  • KPKyeg Kevin Kimmis (@KPKyeg) reported

    @TheLastLinda Glad to know he’s trying. I’m with @FreedomMobile which is cheap but they only have a 4G network. And since Shaw announced the sale to Rogers, which has Videotron buying Freedom, talk of upgrading their network has ceased.

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

  • KyleKlages Kyle Klages (@KyleKlages) reported

    @FreedomMobile Is messaging support down through the website?

  • baldguymcgee BaldGuyWaffles (@baldguymcgee) reported

    @FreedomMobile any issues for Ottawa, ON for outgoing SMS ? Had to send several times to work once type thing. Pls let me know

  • jkmiller123 Kevin Miller 🧞‍♂️ (@jkmiller123) reported

    @FreedomMobile great customer support today. Thank. Added a data package to the wrong line at 3 am because I was sleepy. And they fixed it up quickly and easily.

  • Whorror5 Whorror (@Whorror5) reported

    @freedomsupport I just called to pay via phone… still not working. And it’s not my card because after the phone thing wasn’t working I went to pay my Rogers bill (wifi) and was no issue

  • SajidSahir shyan jan (@SajidSahir) reported

    @freedomsupport My network is down in south east calgary..wts is the isssue