Freedom Mobile

Freedom Mobile Outage Report in Barrhaven, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Barrhaven, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Barrhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Barrhaven, Ontario 12/07/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Barrhaven, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Barrhaven, Ontario

Latest outage, problems and issue reports in Barrhaven and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • strawbrrycrepe albedo albedo albedo albedo albedo albedo albedo (@strawbrrycrepe) reported

    @freedomsupport @iIovecats123 OMG??? IVE NEVER MET A COMPANY ACCOUNT WITH SUCH A NICE ADMIN OTHER THAN MICROSOFT STORE????

  • travellingjess Jessica Macht (@travellingjess) reported

    @TransLinkNews @ShawInfo @FreedomMobile This is great. But what about that non-underground dead zone between Joyce and Commercial-Broadway? Especially bad at 29th Ave station. Very unsafe for us Freedom users.

  • ro4lol Ro ➕🔥 (@ro4lol) reported

    @FreedomMobile Thanks you're right. Between your ***** phones with crap reception and the emergency alert system disturbing my naps, I'm cancelling your service.

  • ajitmaski Ajit Maski (@ajitmaski) reported

    @freedomsupport I have raised 2 service requests one on 5th Nov and another on 11th Nov for data issue. But my issue is not yet resolved. Service request# FSR00349117. When this will be fixed ?

  • Tachfer85 Tanya (@Tachfer85) reported

    @FreedomMobile I have called,I have emailed I have done everything that I have being asked to do. So I can get my receipt of my phone from you guys it’s being months. I need the receipt so apple can unlock the phone. Please help

  • FractalVagabond Fractal Vagabond (@FractalVagabond) reported

    @FreedomMobile when it comes to customer service your company is incompetent and there is no customer loyalty ?! What a mistake to be your customer ! Wish others don't make my mistake.

  • J_Riffy James (@J_Riffy) reported

    @FreedomMobile your MyAccount app sucks for load times and lags out constantly, your software team should fix that.

  • andrewsmyk Andrew Smyk (@andrewsmyk) reported

    @FreedomMobile emailed survey is not accessible. Gives a login error.

  • alsasasaro SK (@alsasasaro) reported

    @FreedomMobile it’s next to ******* impossible to reach you on the phone. Your text help and twitter team has already told me to reach out to a rep on phone so I have no other choice. Can you please have an agent call me? I’m not even being told where the hell I am in the queue

  • FrankGervasi1 Frank Gervasi (@FrankGervasi1) reported

    @FreedomMobile Awesome! New customers only. So much for customer retention