Freedom Mobile Outage in Barrhaven, Ontario

@freedomsupport My phone is not working! I tried 611 and it won't answer.

@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

@daviest @freedomsupport @Shawhelp My freedom lte ip is showing in Toronto... Thats why I can't watch the game... WTF Freedom????

@FreedomMobile I chose to upgrade my phone and to stay with your service. As a reward I am charged $30 connection fee. I’m so disappointed

@freedomsupport so some feedback. Since Freedom isn't taking part in the bandwidth auction we've already started planning to leave for another network. And it won't be Rogers. Good luck.

@FreedomMobile yall custmer service reps sucks at the bramalea city centre

@freedomsupport what happened to the ability to pay for service through the account system? It's been fine until last month, and now I can't pay *at all* my province is in lockdown so I cant just go pay at the store either

@boltonjer @CRTCeng @FreedomMobile A merger with any of the Big three also benefits Freedom. It'll allow them to offer actual Nationwide coverage. Their customer base is limited because of their regional service. Many people have left Freedom due to poor coverage

I swear every week @FreedomMobile has an issue with their service 🙄

@FreedomMobile is the worst phone company my phones been out since 5:30 can’t send texts and I’m working so I’ve been out 2 hours now I’m absolutely pissed. End of month new carrier 🙌

@freedomsupport Can't send any SMS/Text messages, is your network down?

@FreedomMobile down, just like their reception. #brutal