Freedom Mobile

Freedom Mobile Outage Report in Bowmanville, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Bowmanville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Bowmanville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Bowmanville, Durham, Ontario 11/20/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Bowmanville, Ontario

Latest outage, problems and issue reports in Bowmanville and nearby locations:

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario

    @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • hdonty mike o (@hdonty) reported from Oshawa, Ontario

    @freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?

  • EvanKalnitsky Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario

    @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

  • Benayamovic Black Dynamite (@Benayamovic) reported from Oshawa, Ontario

    @FreedomMobile you guys are worst than @MTNNG

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • JohnBNicholson John Nicholson (@JohnBNicholson) reported from Oshawa, Ontario

    @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    I just got gas lit & treated rudely by @freedomsupport, I actually hung up on the service rep mid way through his sentence ... seriously folks who is your provider & are you happy with them? I am done with @FreedomMobile

  • CStatesmanship Cornerstone.of.Statesmanship (@CStatesmanship) reported

    @FreedomMobile Fraud SMS received: Due to 5G update all users must download new Freedom App otherwise your service is stopped Install here: 138.197.162.246 from 250.552.xxxx @canantifraud

  • simerjit_singh Simerjit Singh (@simerjit_singh) reported

    @FreedomMobile @freedomsupport It's a shame that 'No Data' issue on my Tablet Plan has not been resolved in almost 19 business days today. Not sure what your tech team is upto. [Case Id - FSR00317210] Imagine if this was an issue with my primary phone line 😯

  • msnicolecino Nicole.Elizabeth (@msnicolecino) reported

    @FreedomMobile since your services are completely unavailable in the province of Ontario,you would think you would make setting up a phone for an 83 year old more user friendly.After zero assistance from your help line, thankfully I am competent and can figure things out.

  • crystal4UTNT Crystal Toth (@crystal4UTNT) reported

    @FreedomMobile I HAD 3 PAYMENTS COME OUT OF MY ACCOUNT AND YOU GUYS STILL HAVE NOT TOPPED UP THERE IS NOW $150 TAKEN OUT OF MY ACCOUNT WITH NO SERVICE

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    @freedomsupport @francescsr If this was true than you’d provide better customer service, go agents would be trained in customer service & wouldn’t be allowed to talk over a customer or tell them hey are lying

  • AlanaBaltzer Alana Baltzer (@AlanaBaltzer) reported

    @FreedomMobile i would like to know why my end of month payment thru the app wasn’t “processed” yet came out of my bank acct. all month I’ve been topping up data through the app without any issue w pymt. It is a pandemic I would prefer to not have to go in store to pay.

  • efeidugie Efe Idugie (@efeidugie) reported

    @FreedomMobile your customer service called my number while I was still talking he hung up the line, he sounded so rude and arrogant how that is customer service is beyond me, I have been a customer for over 10years, someone has to listen to that conversation

  • SushaniF Sushi (@SushaniF) reported

    @TheJUNOAwards @justinbieber @FreedomMobile Unstable I vote for #JFCJustinBieber

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    @freedomsupport I have sent a DM and it’s gone unread, I was also set up with a text chat which wouldn’t load, serious the only way I get support from @freedomsupport is when I publicly tweet at you