Freedom Mobile Outage Report in Bowmanville, Durham, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Bowmanville, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Bowmanville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Freedom Mobile
Freedom Mobile is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (36%)
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Total Blackout (7%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Bowmanville, Ontario
Latest outage, problems and issue reports in Bowmanville and nearby locations:
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Allan Hrynkiw
(@allanthegolfer) reported
from
Clarington, Ontario
@FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.
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Allan Hrynkiw
(@allanthegolfer) reported
from
Oshawa, Ontario
@freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.
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John Nicholson
(@JohnBNicholson) reported
from
Oshawa, Ontario
@freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.
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Dr.Naveen Parmar
(@Naveenprmr) reported
from
Clarington, Ontario
@FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.
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MLSE USHER!!!
(@Drewcross24) reported
from
Clarington, Ontario
@FreedomMobile please fix my calling!!! Can’t revive or make calls all day
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Black Dynamite
(@Benayamovic) reported
from
Oshawa, Ontario
@FreedomMobile you guys are worst than @MTNNG
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Evan Kalnitsky
(@EvanKalnitsky) reported
from
Oshawa, Ontario
@freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Hussam Radman
(@hmradma) reported
@freedomsupport The contact center phone number has an issue, once I get redirected to an agent I get an automated message to call back during open hours , are you open? If so then you have a problem been occuring the last 2 hours across about 8 calls
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Ariel Grumberg
(@arielmg47) reported
@freedomsupport 3 consecutive months of 1 hr. + on phone w/ cust. serv. with multiple hang ups. Escalation granted last mth, 2 levels, apologies, discounts. On +1.5 hr. today 4 hang ups U ARE UNABLE TO PROCESS AN @AmexCanada payment. CONTACT FROM. SR. EXEC. @ FREEDOM PLEASE.
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Ariel Grumberg
(@arielmg47) reported
@freedomsupport All I get is protocol error 404 this page does not exist. By the opening of business Monday morning I would like to be contacted by someone in real authority. This is not causing an immediate problem, but I can no longer waste my time repeating myself.
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Rudy Montoya
(@RudyMontoya10) reported
@freedomsupport ETA for home internet fix at Surrey, B.C? It's been out since 8 pm last night (16 Hour Downtime).
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TZA💎
(@teekaliciousss) reported
I find it sooooo stupid that the only 2 options you have to add a phone to your account with @FreedomMobile is thru either messaging or leaving your house and putting yourself at risk just to go into the store because calling in is NOT an option 🙄🙄
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Jaimin Patel
(@jaiminIndian) reported
@FreedomMobile worst company ever. DON’T go with freedom. They fool u when selling phone, tell u connection fees will be waived by calling rep & whn bill comes you see fees, liars! Asked cust rep to clear tht & they arrogantly said to return device & switch back @freedomsupport
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Barend Dronkers
(@bpdronkers) reported
Disappointed longtime customer. @FreedomMobile You cannot charge a connection/activation fee for the same existing phone line without first notifying and only after signing a plan upgrade contract. This is not an acceptable business practice. Poor service. #FreedomMobile
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Hussam Radman
(@hmradma) reported
@freedomsupport I don't have a good experience with your live chat they just ask me to call your phone contact center which had problems so I'm stuck in a loop, I'll try again in a couple of days. I'm not DMing my information not confident private information will be secure
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Hussam Radman
(@hmradma) reported
@freedomsupport You do have an issue for sure, once you enter the freedom number as requested then select option 2 or 3 I get an automated message from freedom to call during open hours after agent transfer. check if your call volume trend baseline handled by support that may help.
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Chagit Peled
(@chagit_peled) reported
@FreedomMobile WATCH OUT! from Freedom Mobile, you will pay for prepaid in advance, they will take your money and you will never get a phone line.