Freedom Mobile

Freedom Mobile Outage Report in Bowmanville, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Bowmanville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Bowmanville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Bowmanville, Durham, Ontario 04/28/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. TV (1%)

    TV (1%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Bowmanville, Ontario

Latest outage, problems and issue reports in Bowmanville and nearby locations:

  • hdonty mike o (@hdonty) reported from Oshawa, Ontario

    @freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario

    @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • Benayamovic Black Dynamite (@Benayamovic) reported from Oshawa, Ontario

    @FreedomMobile you guys are worst than @MTNNG

  • JohnBNicholson John Nicholson (@JohnBNicholson) reported from Oshawa, Ontario

    @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

  • EvanKalnitsky Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario

    @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kassie_YEG Kassie (@Kassie_YEG) reported

    @FreedomMobile horrible online messenger help HORRIBLE!! How do I STOP the need to verify my account EVERYTIME I want to log into it? I will absolutely change carriers in 29 days if you cant resolve this pain in my ***

  • BobMarlow3 Bob Marlow (@BobMarlow3) reported

    @freedomsupport So far I have talked to 3 people. Only the third one was helpful. I think she has given me a pin that might access the account. To update a date on a visa would not seem to be a problem. But it is bloody annoying dealing with freedom mobile.

  • sandypowlik Sandy Powlik (@sandypowlik) reported

    Trouble with @FreedomMobile? They locked my phone, I called Revenue Canada from Mexico on their traveler plan ($0.50/min). My phone is set to "roaming OFF" but they billed over $300 for international roaming for "calling USA." 9hrs live chat. No reply after 4 emails. #badservice

  • issamayaglavin Maya Glavin (@issamayaglavin) reported

    **** @freedomsupport switching companies!

  • amritseth7 Amrit Seth (@amritseth7) reported

    @FreedomMobile My friend just got an iPhone 11 with a 45 dollar monthly for 20 gigs. (Unlimited) I pay 96 for the same. How is this fair? Please help.

  • thunderchuck13 Sammy (@thunderchuck13) reported

    @FreedomMobile Easily the worst customer service I have ever experienced had. I regret signing up with them and it hasn’t even been 3 weeks. I have spent countless hours with no help. #worstcustomerservice

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @freedomsupport Freedom mobile dealer cheated me and misleading with and right now customer service are not helping me please be aware all dealers shop

  • BigCanadianMark Big_Smack66 (@BigCanadianMark) reported

    Apparently @FreedomMobile outsources their customer service to a company in Egypt now. That was hands down some of the worst customer service.

  • fetch_111 mochi📜 (@fetch_111) reported

    @TwitterSupport @FreedomMobile Is it a Twitter issue or the mobile carrier issue that the verification code is not delivered via SMS!? It’s been a month since this issue has come up, and it’s causing a major inconvenience.😢😭

  • stalwar st (@stalwar) reported

    @freedomsupport how can I get visual voicemail on an annual prepaid plan? Your voicemail system is so slow...