Freedom Mobile

Freedom Mobile Outage Report in Oshawa, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Oshawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Oshawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Oshawa, Ontario 03/05/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Oshawa, Ontario

Latest outage, problems and issue reports in Oshawa and nearby locations:

  • CanadaOooh Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

  • hdonty mike o (@hdonty) reported from Oshawa, Ontario

    @freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @freedomsupport Yup...won't get another one now! Bad move like I said!

  • EvanKalnitsky Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario

    @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @spstarr @FreedomMobile That's never going to happen in Canada!

  • Benayamovic Black Dynamite (@Benayamovic) reported from Oshawa, Ontario

    @FreedomMobile you guys are worst than @MTNNG

  • CanadaOooh Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario

    @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

  • JohnBNicholson John Nicholson (@JohnBNicholson) reported from Oshawa, Ontario

    @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

  • cathyincanada Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario

    .@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.

  • mikecla15054097 mike clarke (@mikecla15054097) reported from Ajax, Ontario

    @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alpha17x Denis (@alpha17x) reported

    @freedomsupport My tab is paid off. I want to upgrade but I can't? Why? You are preventing me from giving you additional money. Also searching seems to indicate this has been an issue for at least 3 years? I don't want to talk to an agent. I just want standard process to work.

  • zohoorparvaz Alireza Zohoor Parvaz (@zohoorparvaz) reported

    @FreedomMobile called and told I have to pay a balance. And for the 10th time I was explaining to the agent I informed them to disconnect my account and they did not on time so I have no obligation to pay. The agent hung up the phone on me! Great customer service #freedommobile

  • jackjac19334933 jacques (@jackjac19334933) reported

    @FreedomMobile never ever use them. Garbage customer service.

  • thewantedryan Ryan MacGorman (@thewantedryan) reported

    @freedomsupport I’d 100% recommend getting better customer service lines where you guys don’t constantly try to harass me offering me promotions and refusing to let me out of my contract. Saying nobody was available to do that. For 48 hours.

  • djjohnhookah shawn mills (@djjohnhookah) reported

    @freedomsupport @HushGamez As a current freedom customer. Look elsewhere

  • AJHrfl3088 AJ (@AJHrfl3088) reported

    @FreedomMobile wtf is going on with your login site and why is my account suspended.

  • ThomasWatsonCD Thomas Watson, CD, MRE (@ThomasWatsonCD) reported

    Hey @FreedomMobile is there any reason most of my calls cut out after 2-3 minutes and I get a “this number is not assigned” message?

  • BeeerEngineer Nish (@BeeerEngineer) reported

    @FreedomMobile really unhappy with the service . Made to run around for just one SIM card … don’t think freedom bothers about new connections

  • romigra69 Rodrigo Martinez (@romigra69) reported

    @freedomsupport Hi, I haven’t internet in my home, is there any problem with your network???

  • Ca_2796nm Moussa, N.♈️ (@Ca_2796nm) reported

    @FreedomMobile I’m not able to make online payments to my bills because of a “system error”. I tried contacting customer support and they could help fix my problem. They said they were going to notify IT. However, seems like the issue isn’t on everyone’s accounts.