Freedom Mobile

Freedom Mobile Outage Report in Oshawa, Ontario

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The latest reports from users having issues in Oshawa come from postal codes L1G.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Oshawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Oshawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Oshawa, Ontario 07/12/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Oshawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Bowmanville, Oshawa, Whitby and Ajax.

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City Problem Type Report Time
CanadaBowmanville Internet
CanadaOshawa Phone
CanadaOshawa Phone
CanadaWhitby Phone
CanadaAjax Phone
CanadaAjax Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Oshawa, Ontario

Latest outage, problems and issue reports in Oshawa and nearby locations:

  • cathyincanada Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario

    .@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.

  • hdonty mike o (@hdonty) reported from Oshawa, Ontario

    @freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • EvanKalnitsky Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario

    @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

  • mikecla15054097 mike clarke (@mikecla15054097) reported from Ajax, Ontario

    @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario

    @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • JohnBNicholson John Nicholson (@JohnBNicholson) reported from Oshawa, Ontario

    @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

  • Benayamovic Black Dynamite (@Benayamovic) reported from Oshawa, Ontario

    @FreedomMobile you guys are worst than @MTNNG

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @spstarr @FreedomMobile That's never going to happen in Canada!

  • ohrigeeta iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario

    @freedomsupport Yup...won't get another one now! Bad move like I said!

  • CanadaOooh Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

  • CanadaOooh Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario

    @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • WinterBourneTO Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported

    @FreedomMobile I know it comes w the plan but in the core aka downtown Toronto, I’ve never been able to get nationwide even in very poor reception areas which is something I’ve always wanted. The ability to temporarily rock nationwide in Toronto but only in poorly covered areas. Would be great.

  • jj_rodz Jj Rodriguez (@jj_rodz) reported

    @FreedomMobile this has been for years. Guys, u need to do a better job in Niagara on the Lake. Signal there is terrible.

  • AAKASHPATEL1995 Aakash Patel (@AAKASHPATEL1995) reported

    @FreedomMobile customers service jokers worst customer service every time jokers from your Cambridge store returning back bunch. Of times they sending us back jokers and fools hired by company bunch of jokers And it’s finding ways to send us back @CRTC

  • JoshIlGid lo2 (@JoshIlGid) reported

    @FreedomMobile do you have 1 antenna in all of canada how is your service this bad oml

  • HubertBDsouza Hubert Dsouza (@HubertBDsouza) reported

    @FreedomMobile #HubertDsouza #On call for almost 1 hour 30 minutes to cancel my service with #FreedomMobile but no help keeping me on hold and the line gets disconnected. Please help.

  • Kaliwaal67 Kaliwaal🇨🇦 (@Kaliwaal67) reported

    @FreedomMobile ,such a poor customer service you guys have.wasted my 2 hours and the guy left the chat

  • KidKally11 kid kally (@KidKally11) reported

    @FreedomMobile DM sent let’s see if yall actually help

  • KidKally11 kid kally (@KidKally11) reported

    @FreedomMobile LMAO but you charge your customers ridiculous roaming fees, lie to them about it being free, then expect them to pay the fee? i am a customer and this happened to me. Don’t believe freedoms lies

  • KidKally11 kid kally (@KidKally11) reported

    @FreedomMobile Freedom mobile lies to you about your charges and they are not transparent with you at all! i’m still waiting for help - will someone help me or do you lie to your customers then hide and not help them either?

  • Phrakshun Phrakshun (@Phrakshun) reported

    @TD_Canada @FreedomMobile how about we just fix my mistake instead of TRYING-TO-PREY/CAPITALIZE-ON-MY-GROSS-OVERPAYMENT???