Freedom Mobile Outage Report in Oshawa, Ontario

.@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.

@freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?

@FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

@freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

@FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

@freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

@FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

@freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

@FreedomMobile you guys are worst than @MTNNG

Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

@spstarr @FreedomMobile That's never going to happen in Canada!

@freedomsupport Yup...won't get another one now! Bad move like I said!

@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

@FreedomMobile please fix my calling!!! Can’t revive or make calls all day

@FreedomMobile better get home zone service in #Quebec real quick now that they’re owned by #Videotron.

@FreedomMobile How do I escalate a customer service complaint. Pls. do not tell me to phone the 800 number which is the problem.

@FreedomMobile Are you listed as "Freedom Mobile Telecom" as a payee when I pay you through my bank? How long does it take to get my payment? Will I be without service until you get my payment?

@Crypto__0x @unusual_whales I used Wind because they were an outlier, cheap and offered the most data at the time. Then Shaw bought them, @FreedomMobile was the moniker they adopted. OK at first, but couple years later they performed typical shady telecom practices & pimped blatant lies from tech support…

@freedomsupport DAMN that's a flex. You guys should be promoting that more in like every station?

@freedomsupport I’ve already done this but I still can’t get an esim until the 25th of April when my billing cycle restarts, unfortunately I need this solved a lot sooner then that. If you’re able to provide me an answer, I would love to get on the phone with someone that could possibly help me.

truly, @FreedomMobile would be an incredible service... if it worked at all 🙃 thanks for absolutely nothing, all the time.

@freedomsupport is your service down? I somehow haven't had service all day and all my payments are up to date? YYZ region

@FreedomMobile 3 times your philipins call centre people disconnect the phone as they do not know there job what the awful service .totally mess

Yo #FreedomMobile where is my phone service at?