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Freedom Mobile

Freedom Mobile Outage Report in Charlottetown, Queens County, Prince Edward Island

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Charlottetown, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • SamanthaClow
    samantha clow (@SamanthaClow) reported from Charlottetown, Prince Edward Island

    @freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Gerryfarkas9
    Gerry farkas (@Gerryfarkas9) reported

    @freedomsupport One customer had bought a 40” tv that was 46” wide and I sold her a 55” tv that was 47.5” wide. When she protested I pointed out that there was an actual 1.5” width difference meaning.75” per side. I had brought out a measuring tape and had her eyeball.75”

  • stephen_rees
    Stephen Rees (@stephen_rees) reported

    .@freedomsupport I have No Service at Arbutus Ridge in Vancouver. Can you tell me when service will be restored?

  • Ian29206698Ian
    Ian (@Ian29206698Ian) reported

    @freedomsupport I try that I called and the manager was rude and not willing to help me out I'm beyond pissed at what you're company did

  • cydniechanel
    cyd ស៊ីដ (@cydniechanel) reported

    @FreedomMobile is the worst Canadian phone company. I came back to Canada with charges of $1250 for additional services I didn't ask for. I when I called to discuss the issues, all their employees have little to no answers, and their best offer was a $500 credit...

  • humbled369
    dave 🇨🇦🏳️‍🌈 (@humbled369) reported

    @freedomsupport I have replied to the emails stating I have arrangement with Freedom Mobile and that I will be paying them directly. Didn't matter. Email after email. Like holy **** Freedom Mobile. I thought you wanted the money you say I owe for a phone that stopped working

  • cydniechanel
    cyd ស៊ីដ (@cydniechanel) reported

    @FreedomMobile is the worst Canadian phone company. I came back to Canada with charges of $1250 for additional services I didn't ask for. when I called to discuss the issue, all their employees had little to no answers, and their best offer was a $500 credit...

  • humbled369
    dave 🇨🇦🏳️‍🌈 (@humbled369) reported

    @freedomsupport So I made my first payment, directly to Freedom Mobile last week. They told me they were willing to take my 20 dollar a month payment. My bill has gone down from 338 dollars to 188 dollars. Right on I thought. The lady I talked to was polite and respectful.

  • Shsyedj
    SyedSJ (@Shsyedj) reported

    @FreedomMobile extremely disappointed to note that my issue in Case ID#C71797258 is repeating every month since last 5 months. Feel sorry to point out that your customer team is not proactive in ensuring it is resolved for the rest of the promotion period. #poorcustomerservice

  • RobustRuben
    Wiz 🇧🇼🦈 (@RobustRuben) reported

    @FreedomMobile Fix your connection issues, i cant even make one call ffs

  • cydniechanel
    cyd ស៊ីដ (@cydniechanel) reported

    @FreedomMobile I woke up to my phone suspended two days ago (which is confusing because I have auto-pay on and checked 2 days prior to ensure my account was at $0), so when I called again today to have the issue escalated, conveniently there are no managers available.