Freedom Mobile Outage Report in Charlottetown, Queens County, Prince Edward Island

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (63%)

2. 

   Phone (20%)

3. 

   Total Blackout (6%)

4. 

   Wi-fi (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• samantha clow (@SamanthaClow) reported 49 minutes ago from Charlottetown, Prince Edward Island

  @freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Yashwant Midha (@MidhaYashwant) reported 5 minutes ago

  @FreedomMobile Hi i upgraded my device yesterday at 11:20 hrs and called customer service at 11:45 hrs to cancel my order as I didn’t check my address was old one. So till now i called around 8 times and not a single customer service associate has given me same answer. 4372174297

• Alana Baltzer (@AlanaBaltzer) reported 6 minutes ago

  @FreedomMobile i would like to know why my end of month payment thru the app wasn’t “processed” yet came out of my bank acct. all month I’ve been topping up data through the app without any issue w pymt. It is a pandemic I would prefer to not have to go in store to pay.

• Ripun Chhabra (@ripunchhabra) reported 11 minutes ago

  @freedomsupport I need you to FIX this! It has caused me a lot of mental stress. I am without a phone. I cannot reach anyone.

• Simerjit Singh (@simerjit_singh) reported 13 minutes ago

  @FreedomMobile @freedomsupport It's a shame that 'No Data' issue on my Tablet Plan has not been resolved in almost 19 business days today. Not sure what your tech team is upto. [Case Id - FSR00317210] Imagine if this was an issue with my primary phone line 😯

• Spike (@HeyimSpike) reported 13 minutes ago

  @freedomsupport Fix your mobile app. Stop logging me out every time I open it. Get a more mobile-friendly UI that isn't just a wrapper for your website and release some updates for it once in a while. Like damn, you guys are a telecommunications service, this should be basic stuff in 2021.

• Phillip Blancher (@phillipblancher) reported 14 minutes ago

  In the never-ending fun saga of me and cell phone providers, I have now flushed @FreedomMobile because their network and roaming sucks. That lasted less than 10 days.

• Alexander Toth - untilthenexttee.blog (@UntilTheNextTee) reported 21 minutes ago

  We've been a loyal @FreedomMobile customer for 6 years. We carried over from Public Mobile and Wind respectively, before that (re-brand). The time has come to drop them and go with someone else. Likely @Bell The taste left in my mouth is so bitter and has been since Wed.

• IamBluez (@iambluezz) reported 23 minutes ago

  After 12+ hours with @FreedomMobile trying to rectify issues with the same 5 troubleshooting techs and over 15 reps I asked them to simply refund me this months payment and I will go to THEIR OWN store and buy another sim. I even went further and said just give me a new 1. #nope

• Derek Sojek (@derek_sojek) reported 24 minutes ago

  @freedomsupport 2 weeks ago I switched from Telus to Freedom, but the past week or so network has been dreadful, like switching from high speed to dial up. Many dead areas around the GTA. Have there been any problems, or this is as good as it gets? Thanks

• IamBluez (@iambluezz) reported 26 minutes ago

  @FreedomMobile do you think it's fair having a customer in distress who ALREADY paid for a service and water over 14 hours in 2 days not to be compensated or even treated with a humane level of respect? @6ixbuzztv @CBCNews contact me for full story