Freedom Mobile Outage Report in Charlottetown, Queens County, Prince Edward Island
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Charlottetown, Prince Edward Island
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (34%)
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Total Blackout (8%)
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Wi-fi (4%)
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TV (3%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Charlottetown, Prince Edward Island
Latest outage, problems and issue reports in Charlottetown and nearby locations:
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samantha clow
(@SamanthaClow) reported
from
Charlottetown, Prince Edward Island
@freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Alok Jain
(@alokjain9) reported
@freedomsupport, I had extra balance on my freedom prepaid account, and before cancelling my account, I confirmed with customer care, that it will be refunded. But now even after 2 weeks, I am not getting my money back.
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Ryan Tyler Thomas
(@RyanTylerThomas) reported
@annecayer Hey @FreedomMobile if your staff is allowing people to start fraudulent accounts... I think your support services should be able to close those without torturing the victim.
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sue butler
(@msuebeeCA) reported
@freedomsupport On Twitter you appear concerned, but let me tell you what will happen...BECAUSE IT HAS...TWICE... I will D M. You will tell me to call customer service. I will, and share my concerns AGAIN...and they well say...sorry...can't help you with that. @FreedomMobile DO BETTER.
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🏳️🌈🧜♀️ Katelynn/Lauren (She/They)
(@FrostedSiren) reported
@freedomsupport It's a Shaw outage. It's been going all day.
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Nadeem Khan
(@Dr_NKhan) reported
@FreedomMobile it would be nice if your site worked to set up account online (tried for a week already). Now I’ll have to go to store to stare a NEW service and pay many fees. Is that a scam or is your site that terrible? #badtech #badservice
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Chris
(@krzyabn) reported
I ordered a sim card twice (because the first one never showed up) and the second one never did either. I have Case ID's for both, can someone help me? @freedomsupport
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sue butler
(@msuebeeCA) reported
@FreedomMobile has the WORST customer service I have ever experienced.
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st
(@stalwar) reported
@freedomsupport I ordered a SIM card via chat in mid-December. Never got a shipping confirmation. I was told it’d arrive early Jan. Still nothing. What do I have to do to get started without going to a store?
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sue butler
(@msuebeeCA) reported
@freedomsupport If you want to help, someone would contact me. You're a phone company, right. Surely there is a customer service manager who can actually make phone calls. And I won't even make them wait an hour on hold. I will pick up right away.@FreedomMobile needs to rethink customer service
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Dwayne girvan
(@dgirvan) reported
@freedomsupport my service has been terrible lately. How can we fix it