Freedom Mobile Outage Report in Charlottetown, Queens County, Prince Edward Island

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (36%)

3. 

   Total Blackout (8%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

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Freedom Mobile Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• samantha clow (@SamanthaClow) reported 19 minutes ago from Charlottetown, Prince Edward Island

  @freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• akashdeep singh (@akashde10724268) reported 3 minutes ago

  @freedomsupport : My phone number has been suspended, as the last 4 bills were not auto-deducted . Now, I have to pay the entire amount of my tab including 4 months bill, which sums up $1900. Can you please look into this . Already registered the complaint as : c64992300

• Dhruv Makwana (@dmakwana11) reported 7 minutes ago

  @freedomsupport what a Terrible customer service by freedom and a terrible glitch in the system wherein the customer support team cannot even access a customer's account even after providing a right multi factor authentication code.😓

• Chaityadeep S Mainee (@Chaityadeep) reported 11 minutes ago

  @FreedomMobile You just don’t care about your customers or the current situation in the world. Rather than making things easier for your loyal customers, you just made it much worse. I had not at all expected to be thrown away like a garbage after giving you business for 2 years

• cian (@cianP_) reported 12 minutes ago

  @FreedomMobile **** yall trash *** provider hope you all go broke

• sophie assal (@sophilosophie14) reported 13 minutes ago

  @TikTokCanada @FreedomMobile My account kittycooters3000 was banned for "self-harm" i never did such things, i believe my account may have been hacked or it was someone who reported me even if i didn’t do anything wrong and i got banned. I have been messaging you for weeks and NO one helps

• Ju Gim (@premiumkimchi) reported 17 minutes ago

  @freedomsupport I have not been able to text anyone since this early afternoon. Are there any technical issues?

• jennifer stephens (@ohnojen) reported 18 minutes ago

  @freedomsupport I did and the service was awful- you can call me on my fido number

• . (@chvntellll) reported 18 minutes ago

  @freedomsupport Competent* I asked several times for somebody to listen to the phone calls and I’ve spoken to TWO managers who’ve done NOTHING. Embarrassing. Ali and Merick. Why did they call me with no resolution? Why are they calling without doing the homework?

• John from 🇨🇦 (@worldmeetjohn) reported 20 minutes ago

  @Brightstar Don't bother getting @Brightstar plans. I have a phone protection plan through Canada's @FreedomMobile and it's a scam. I pay $9/month on a 2-year contract - that's $216 over the contract. My screen cracked, and I'm being told it's $129 to fix. That's $390 after tax!!

• Chaityadeep S Mainee (@Chaityadeep) reported 24 minutes ago

  @freedomsupport My freedom mobile connection got canceled without warning. I’ve been your loyal customer making payments on time, this treatment is unacceptable. I had informed freedom that I’m stuck aboard & I’m not in the country currently.