Freedom Mobile

Freedom Mobile Outage Report in Charlottetown, Queens County, Prince Edward Island

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Charlottetown, Queens County, Prince Edward Island 12/28/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • SamanthaClow samantha clow (@SamanthaClow) reported from Charlottetown, Prince Edward Island

    @freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • reynardnomdeplm asdfghjkl (@reynardnomdeplm) reported

    @FreedomMobile ... shutting down a widow's only communication method because she can't get ID to transfer the acct to her name in a global pandemic? Account up to date, plan in place? Horrible people, horrible service.

  • kimkhan Kim Khan (@kimkhan) reported

    @freedomsupport Your unlimited data is unlimitedly slow after regular data cap. Come on @freedommobile one of your tech said its 9600 modem speed. I remember in 1995 i was doing online banking with IUCU at 9600 speed. OMG you are taking us back to prehistoric era!!!

  • 4axioms Adrian Patience - Contrarian (@4axioms) reported

    @fonebone45 @FreedomMobile They have non-contract pay as you go flat rate per month...it's pretty much like Freedom, but with a much better network. Also, no fee to cancel. The difference is that if you go over your allotted data for the month, they just charge you($0.30 per MB)—no unusable throttling.

  • InAStrangeLand ProcessedFoodKills (@InAStrangeLand) reported

    Hey @FreedomMobile - my data speeds have been horrible since August 5th, the start of my new ING cycle. I've tried restarting my phone. Nothing changes. Any help?

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile such a **** phone company. Data doesn't even work just outside the GTA pathetic company

  • kimkhan Kim Khan (@kimkhan) reported

    @FreedomMobile I want to break free from their terrible service. Its like a @freedomjail. After the data cap, their support said its 9600 modem speed. Im thinking 1995!!! I don't even think its 9600 as vital toronto covid page would not load. As well as twitter wouldn't load.

  • jimbugg ★ Jim Bugg ★ (@jimbugg) reported

    Hey, @FreedomMobile. Had two life+death situations this wknd + your service crapped out. Couldn't call/connect to network. When it's life+death and we can't rely on our phone service, things need to change. Needless to say, we'll be leaving. #unhappycustomer #freedomwireless

  • naxmivv naxmi ⁶𓅓 (@naxmivv) reported

    @FreedomMobile Thats IT. Im officially done with freedom mobile. Im moving my support to at&t, who actually gives us service, and I will contribute to their business. I gave you warning after warning but it seems like you just keep taking my internet. Learn how to provide.

  • fonebone45 🌿Graeme🌿 (@fonebone45) reported

    @4axioms @FreedomMobile I'll never use Bell again. Their customer service for business plans was the worst I've ever experienced, not to mention the hidden fees to connect/disconnect the service. They also just flat out lie about what plans include.

  • RandaAlhussain Randa Alhussain (@RandaAlhussain) reported

    @FreedomMobile #freedommobile I have called freedom mobile yesterday after noticing that my bill jumped from $45.20/month to $73/month I asked them for money back since I have never consented to have this service and the guy told me that this isn’t an option to get my money back