Freedom Mobile Outage Report in Charlottetown, Queens County, Prince Edward Island

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (66%)

2. 

   Phone (18%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• samantha clow (@SamanthaClow) reported 48 minutes ago from Charlottetown, Prince Edward Island

  @freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Ashley Hynd (@ashley_hynd) reported 2 minutes ago

  @francescsr @freedomsupport @FreedomMobile They use to have an online chat which was AMAZING! now everything is outsourced, none of their chat options work & the agents have all been extremely rude & unhelpful

• Ashley Hynd (@ashley_hynd) reported 4 minutes ago

  I just got gas lit & treated rudely by @freedomsupport, I actually hung up on the service rep mid way through his sentence ... seriously folks who is your provider & are you happy with them? I am done with @FreedomMobile

• Ashley Hynd (@ashley_hynd) reported 8 minutes ago

  @freedomsupport I have sent a DM and it’s gone unread, I was also set up with a text chat which wouldn’t load, serious the only way I get support from @freedomsupport is when I publicly tweet at you

• ⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported 8 minutes ago from Vancouver, British Columbia

  @freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.

• Peter Charnish (@petercharnish) reported 9 minutes ago

  @FreedomMobile is there a way to be in touch with support rather then direct messaging

• HumanRights (@Himansh73858306) reported 13 minutes ago

  @freedomsupport Thanks I did not know about the 15 day buyer remorse. I would like to use it if your team is not able to fix the issue tomorrow. Please let me know what’s the process to cancel. Thanks!

• Ashley Hynd (@ashley_hynd) reported 14 minutes ago

  @freedomsupport @francescsr no actually you've taken away all the things that made you great, it takes forever to get to a service rep & when I do they are rude & EXTREMELY limited on what they can offer, I only really get "good" support when I publicly angry tweet you

• Ashley Hynd (@ashley_hynd) reported 14 minutes ago

  @freedomsupport @francescsr If this was true than you’d provide better customer service, go agents would be trained in customer service & wouldn’t be allowed to talk over a customer or tell them hey are lying

• Cornerstone.of.Statesmanship (@CStatesmanship) reported 18 minutes ago

  @FreedomMobile Fraud SMS received: Due to 5G update all users must download new Freedom App otherwise your service is stopped Install here: 138.197.162.246 from 250.552.xxxx @canantifraud

• Andrew Gilbert (@rapidlytapardew) reported 19 minutes ago

  I’ve been trying to pay a @FreedomMobile bill for over a month now and it just cannot happen for some reason. The app, website, automated phone, and live customer service have all just not worked. Do I have to try bitcoin or like sheep skins or something?