Freedom Mobile

Freedom Mobile Outage Report in Charlottetown, Queens County, Prince Edward Island

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Charlottetown, Queens County, Prince Edward Island 02/13/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • SamanthaClow samantha clow (@SamanthaClow) reported from Charlottetown, Prince Edward Island

    @freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jasondasers Jason (@jasondasers) reported

    @FreedomMobile I can’t make a call, it was a music in the begging and right now receive this message: you don’t have sufficient funds in your account or can’t make call Atm. How do I activate that or fix?

  • DennisS13387298 Dennis Simiyu (@DennisS13387298) reported

    @FreedomMobile @FreedomMobile, your customer representative did hang up on me. Worst treatment so far.

  • iambrdy BRDy (@iambrdy) reported

    @freedomsupport So, spending too much time texting back & forth and another 15 minutes on the phone to get ZERO resolution and another "our system is down right now" response is not good customer service. I've been a customer for 6 years & now I have to look at other services.

  • little_potato Ambrose Li (@little_potato) reported

    .@FreedomMobile Can you guys fix your accounting system? Don’t send people overdue notices unless they actually are overdue. I got an email at 06:41 PDT that my payment was received. Almost 4 HOURS later, at 10:00 PDT, I got an “overdue notice”. I checked my balance; it’s $0.

  • jasonbilling97 Jason Billing (@jasonbilling97) reported

    @freedomsupport Your website and app won't load. I can't pay a bill online and need to. What's the issue and when can it be resolved?

  • DhavalParmar1 Dhaval Parmar (@DhavalParmar1) reported

    @FreedomMobile Worst service provider. Forget about the network service. They think that they will provide $10 off and client will be happy. No thats not true. I requested port out to different service provider . They are not able to process that even in 48 hours.

  • Nowinter2022 Niu D (@Nowinter2022) reported

    @freedomsupport Do we just dial the long distance number ? Anything we need from you guys before making the phone calls (codes,…) ? Thank you . I just wanna make sure there won’t be any issues with billing afterwards. Thanks

  • paparsh1992 p.Sh (@paparsh1992) reported

    @AliG986 @FreedomMobile We can not make a call. Why you publish this news? Other companies doesn’t have same problem. @freedomsupport

  • oguzhancihan Cihan Oğuzhan (@oguzhancihan) reported

    @FreedomMobile I can't find the words to describe the great disappointment we experienced with my close relative who has been your loyal customer since 2014. We had a lousy experience at your 444 Yonge St. branch with stupid employees and crazy store manager! THANKS (!)

  • alhijay Dr. abduqadir alhijazy (@alhijay) reported

    @freedomsupport Since yesterday, I have been communicating with Freedom (647..99776) team without result Just more questions from staff: in fact no any result!!? I moved to Stratford, Internet Data it’s not working! Can you help pls.? Thanks