Freedom Mobile

Freedom Mobile Outage Report in Charlottetown, Queens County, Prince Edward Island

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Charlottetown, Queens County, Prince Edward Island 02/02/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • SamanthaClow samantha clow (@SamanthaClow) reported from Charlottetown, Prince Edward Island

    @freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DiegosaurusRex Diego (@DiegosaurusRex) reported

    @FreedomMobile Home internet not working this morning. Blinking DS light on modem. Can you help?

  • LizD_TO Liz (@LizD_TO) reported

    @FreedomMobile Currently in Europe and both my & my husband's phone stopped getting data at same time. Is there a known issue? We need our phones 😕

  • Somphted Stanley (@Somphted) reported

    @FreedomMobile service in the USA is terrible. 4 went to the US and had USA phone plans. Of 4 Freedom phones only 2 worked. This wrecked communication and business as people could not be contacted. Technical assistance could not help. Waste of money and bad Freedom service.

  • subst8nce subst8nc3 (@subst8nce) reported

    @FreedomMobile FYI, I've tried 5 times to sign up for home internet, everytime I try I get sent to the worst call center I've ever dealt with. Impossible to properly communicate, very painful to try and listen with a bad connection and people with poor communication skills. Back to Telus I go.

  • Stewmeak Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @FreedomMobile How’s does full bar LTE get me zero online reception. Will be ending this terrible service in a few months thankfully

  • JASONHA17381011 Dr. Suggon Deeznutz, PhD (@JASONHA17381011) reported

    @FreedomMobile it’s trade up time. I tried online, no humans. I tried calling, no answer. I tried going into a store, and got told iPhone 17 preorders start Monday. wtf is going on with you guys. I’m tempted to switch to @bell, they’ve been bugging me about it anyway.

  • deifapero pesz wesz (@deifapero) reported

    @FreedomMobile does it mean that on Sunday you don’t have one single customer service person on call to attend to your customer this is a shame for over 5hours waiting time

  • ChrisOTP Chris (@ChrisOTP) reported

    @FreedomMobile been having cellular issues all morning. I see reports of others having the same. But no reports on Freedom’s socials?

  • stevendrowe Steve in BC 🏳️‍🌈🇬🇧🇨🇦 (@stevendrowe) reported

    @FreedomMobile Was trying to get a couple of questions answered by Freedom Mobile before I subscribed to them but 1) their 877 number didn't have any "New Customer" workflow and 2) couldn't get past the workflow to get to an agent via "Message an Agent". Sigh. I give up.

  • youaregonee C✨ (@youaregonee) reported

    @FreedomMobile I have been trying to text your costumer service on WhatsApp but no one is replying