Freedom Mobile

Freedom Mobile Outage Report in Charlottetown, Queens County, Prince Edward Island

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Charlottetown, Queens County, Prince Edward Island 11/20/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • SamanthaClow samantha clow (@SamanthaClow) reported from Charlottetown, Prince Edward Island

    @freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ReplicatorUnit STARFLEET REPLICATOR UNIT (PARODY) (@ReplicatorUnit) reported

    @FreedomMobile so, now that you sold out - yet again - what will happen to our rate plans etc.? Will @Videotron use lube, when they take over our service etc? Will we get a choice on plans etc? We the users of #FreedomMobile need answers.

  • hexagraeme Graeme 🟣 (@hexagraeme) reported

    Don't let Rogers and the media gaslight you about there being no cell service on the subway. I frequently post from the subway. Canadians just seem to be in this horrific relationship with the Big 3. @FreedomMobile has always had amazing service on the subway.

  • indi_jenn_ous Jenn Jenn (@indi_jenn_ous) reported

    @APTNInvestigate might want to ask @FreedomMobile why they don't honor tax exemption for on reserve Indigenous people. Why they are rude and dismissive once they know it's an Indigenous customer. Including agents hanging up and saying to call back to get a different agent.

  • LorcanDuval carsoflondonontario (@LorcanDuval) reported

    @FreedomMobile When will LTE plus be available for all of Ontario? I'm in London Ontario, and I only get LTE+ in two areas, but it's as slow as 3G

  • ikon400 manDem (@ikon400) reported

    @FreedomMobile why do i have to pay 11.30$ for having my own simcard converted to esim. I’m changing my network for such unreasonable act.

  • hantar2022 Raj Joshi (@hantar2022) reported

    @FreedomMobile if all you do is make roaming fees reasonable I would switch to your service. $15/day is ridiculous - roaming in Canada with a phone from India is $1/day.

  • MmhMmhMiles Miles Kamel (@MmhMmhMiles) reported

    @freedomsupport I was checking out with a freedom agent yesterday and we added a line for my son. He made me sign a document and said I will recieve confirmation that my sim card is gonna get shipped but I still didnt recieve an email. Please help

  • ninetteibanez ninetteibanez (@ninetteibanez) reported

    @FreedomMobile I cannot send a message to your Freedom Mobile Care @freedom support

  • ninetteibanez ninetteibanez (@ninetteibanez) reported

    @freedomsupport I called yesterday and the rep was not helpful and was grudging. You chose Likewise - s.o. If you can give me a contact above grumpy service reps who keep insisting the phone has to be replaced instead of listening.

  • garysimmons 🇨🇦 Gary Simmons (@garysimmons) reported

    @freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?