Freedom Mobile

Freedom Mobile Outage Report in Charlottetown, Queens County, Prince Edward Island

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Charlottetown, Queens County, Prince Edward Island 04/26/2024 21:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

  • SamanthaClow samantha clow (@SamanthaClow) reported from Charlottetown, Prince Edward Island

    @freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ramonefrancis Affirmbroom (@Ramonefrancis) reported

    Good to know @FreedomMobile policy is to hang up and be rude to customers when trying to resolve billing issues. You guys are always the best 😚

  • PeterEhmAuthor Peter Ehm 🇨🇦 🚀 (@PeterEhmAuthor) reported

    @EricaEhm @FreedomMobile Unfortunately, customer retention is a low priority for major mobile Carriers in Canada nowadays. Churn makes the bottom line sparkle for them. I simply wait until my current carrier messes up too badly to fix, then move on to a competitor. Repeat cycle every 2-3 years, sadly.

  • BowmanNancy Nancy: 🇺🇦 #StandWithUkriane. Voting Rights & BBB (@BowmanNancy) reported

    @AnthonyLacavera @FreedomMobile Canada needs more options, lower prices, better service... Here's hoping you're successful.

  • colinscameron Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@colinscameron) reported from Burlington, Ontario

    @freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.

  • Sunset4Me Verisimilitude (@Sunset4Me) reported

    Wow @freedomsupport has really poor support. I think escalating a problem really means "you're on your own". Not cool.

  • mc_sulek Mc Sulek (@mc_sulek) reported

    @FreedomMobile has terrible customer service. Everyone seems to be very incompetent at their jobs, no one has any answers or solutions. I WOULD NOT RECOMMEND IT at all! As soon as I can I will get out of it

  • TravelEatAwe RHO (@TravelEatAwe) reported

    @freedomsupport I think that’s evident is that @freedomsupport and @FreedomMobile have extreme difficulty in handling the most BASIC of customer service needs. That’s what all potential customers need to know. Freedom Mobile —>> Excuses, not solutions. #CautionaryTale

  • humzasi32483678 Cryto_LGnD (@humzasi32483678) reported

    @freedomsupport Still sucks

  • rbphilip 🇨🇦 Rob Philip 🇺🇸 (@rbphilip) reported

    @EricaEhm @FreedomMobile Mobile service in Canada is one of the things that makes me hesitate about returning. I know nobody there who doesn't hate their carrier.

  • haaye_tatta HaayeTatta (@haaye_tatta) reported

    @freedomsupport Well its very disappointing that Freedom Mobile is not removing my iphone from blacklist, However i paid all of the due bills, and wasting three to four hours evryday with the chat support but are not helping me with it