Freedom Mobile Outage Report in Charlottetown, Queens County, Prince Edward Island

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Charlottetown, Prince Edward Island

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Charlottetown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

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Freedom Mobile Issues Reports Near Charlottetown, Prince Edward Island

Latest outage, problems and issue reports in Charlottetown and nearby locations:

• samantha clow (@SamanthaClow) reported 30 minutes ago from Charlottetown, Prince Edward Island

  @freedomsupport Are you guys in P.E.I. Canada? Would love to look into your service and get some if you out this way

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Kamal Dhillon (@kamaldhillon01) reported 17 seconds ago

  @freedomsupport with over 5 hrs of back and forth, still my phone issue isn't resolved. Agents said 5 days. Another agent said $600. To cancel this poor service. Customers choose wisely.

• oh bla dee (@SteveScho54) reported 2 minutes ago

  @freedomsupport is there a service outage in Coquitlam BC?

• Moe (@Moe92642097) reported 3 minutes ago

  @freedomsupport I keep calling no body answer today and then it disconnected. You guys should improve the phone support service

• Ransher Nain (@Ranshernain) reported 4 minutes ago

  @freedomsupport I had the most unprofessional and rude customer service by a customer service Manager. I have been with @FreedomMobile for the last five years but never have I experienced this level of immaturity. I would request Freedom to hear the recorded conversation.

• DillSlice (@Dillslice) reported 5 minutes ago

  @freedomsupport Still broken, no compensation, no timeline.... thanks for the chat?

• UNO (@UNO_0801) reported 5 minutes ago

  @freedomsupport you charge your customers in same line with giant service providers like bell, rogers, telus. come on. you know what i mean.

• Kamal Dhillon (@kamaldhillon01) reported 6 minutes ago

  @freedomsupport Your service is extremely poor and frustrating. I have never had proper reception, you keep taking $$ out of my account but you do not resolve the issue. Now you're asking me to pay $600 to find another service provider. I am a disabled person and cannot even call my Dr.

• Duane Grady (@Renoversity) reported 6 minutes ago

  Dear @INTERAC, I wonder if you can help my "friends" here at @FreedomMobile , they seem to be having trouble with their interac on line. So they grossly overcharge people who must come into their stores to pay with interac. $2.00 per interac transaction? Please help them. #Telus?

• David Wooderson (@LorenzoVanMatt4) reported 8 minutes ago

  @freedomsupport Hey so here is my issue I have to restart my phone everytime I leave my house to get data even though wi fi is turned off and data us turned on. Csn you explain why in the city if Hamilton I need to do this and why exactly am I paying a bill 4 a crap service,?

• Brian Mahoney (@_BrianMahoney) reported 9 minutes ago

  @FreedomMobile The worst day of the year for me was when the kids went back to school. Freedom? Freedom was being able to play in the park with them, go to the beach. Now they go back to Covid instead of being safe at home. Not a great ad, folks.