Freedom Mobile

Freedom Mobile Outage Report in Mississauga, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Mississauga come from postal codes L5B.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Mississauga, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Mississauga and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Mississauga, Ontario 04/02/2025 17:30

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

Live Outage Map Near Mississauga, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Brampton, Oakville, Mississauga and Etobicoke.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Phone
CanadaToronto Wi-fi
CanadaBrampton Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Mississauga, Ontario

Latest outage, problems and issue reports in Mississauga and nearby locations:

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working

  • ShohanSoham Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario

    Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check

  • DominicaLarkin Dominica Larkin (@DominicaLarkin) reported from Toronto, Ontario

    @FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!

  • AmanjotsinghSa3 Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario

    @FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour

  • LeonDies4jays Black Hippy (@LeonDies4jays) reported from Toronto, Ontario

    So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there

  • katlikethief kat (@katlikethief) reported from Toronto, Ontario

    hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?

  • piowie PiotrW (@piowie) reported from Mississauga, Ontario

    @freedomsupport I'm having problems sending SMS/MMS in the Dundas/427 area of Mississauga. Any information on that?

  • AmanjotsinghSa3 Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario

    @FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken

  • chippy_nonstop chip (@chippy_nonstop) reported from Toronto, Ontario

    . @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE

  • EddieTheCyw Eddie (@EddieTheCyw) reported from Brampton, Ontario

    @FreedomMobile my iMessage is down??? Any ideas?

  • AmanjotsinghSa3 Amanjot singh Saini (@AmanjotsinghSa3) reported from Brampton, Ontario

    @FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting

  • EddieTheCyw Eddie (@EddieTheCyw) reported from Brampton, Ontario

    @freedomsupport my iMessage is down, any ideas?

  • jonrecord Jon Record (@jonrecord) reported from Mississauga, Ontario

    Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?

  • nicolexlillie Nicole {Top 9%} (@nicolexlillie) reported from Oakville, Ontario

    @FreedomMobile when your customer service tells me to calm down even though they keep talking over me and won't even let me get a word out

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.

  • tallpagee Tai Tang (@tallpagee) reported from Toronto, Ontario

    @freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help

  • CustomerFreedom Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario

    @ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    the employees @FreedomMobile as I visited the store yesterday. 24hrs later I got a security code from them meaning some accessed it today. Can someon help me and advise what else I can do? Thanks everyone

  • Mariananague la loca de los gatos (@Mariananague) reported

    @FreedomMobile worst service ever

  • tauseef2c 2c (@tauseef2c) reported

    @freedomsupport I have recently upgraded 2 lines and now have 2 questions, any help would be appreciated.

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    @Microsoft I cant believe that in 2020 you can ONLY talk/chat with a BOT at Microsoft. You cant reach a human being @microsoftcanada to talk to when you have issues. My hotmail email was hacked via #simswapping and 2 factor authentication by some employee at @FreedomMobile.

  • alcam77 Al (@alcam77) reported

    @freedomsupport Why does it take hours to speak with a customer support representative?

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    @freedomsupport Nobody new the PIN on my account not even my wife who is an authorized user. Next day went to the store, manager playing stupid. Saying she cant see who did the SIM swap and where. Went to the police filled a report. Still checking and sorting out what and how much was stolen.

  • b14e69fab2ce45e Tonie Ogilvie (@b14e69fab2ce45e) reported

    @FreedomMobile learned the hard way to not trust your sales staff. They don't offer information or professionalism. If you ask for help after the fact? Answer is, 'this is your problem not ours'. Do not trust Freedom. Ever.

  • MetroManTO Pedro Marques (@MetroManTO) reported from Toronto, Ontario

    @FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.

  • Jon49071940 Jon (@Jon49071940) reported

    @freedomsupport Yes it is still down. I am unable to phone as well. Haven't received a response to my message from yesterday yet.

  • AldenHuseinovic Alden Huseinovic (@AldenHuseinovic) reported

    @freedomsupport No help at all from the support staff. The store is located: 252 Mayfield Common Northwest Unit A011, Edmonton, AB T5P 4B3. I visited that store on Dec.26. 2020 at exactly 4:38pm as that was the time the staff were entering my info in the system and I got a text with