Freedom Mobile Outage in Georgetown, Ontario

@FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting

@FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour

@FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud

@freedomsupport my iMessage is down, any ideas?

@FreedomMobile my iMessage is down??? Any ideas?

@Rogers Interesting because I left Rogers a year ago cause my cell phone bill was always expensive and not because I went over. This is what I’m paying with @FreedomMobile and I’m not happy with their service

@freedomsupport @JR_Girard Still no change....it’s a basic service that can’t be delivered. I never had this much trouble when I was with Rogers

@freedomsupport Can’t make any calls when is the service going to be back up and running

@freedomsupport Internet is not working at all and the customer service people don’t pick the call. It sucks.

I had one late payment in 2 years cus i went on vacation and cus of it i cant get a new phone😒😒😒 Shit like this is how you lose customers @FreedomMobile

@freedomsupport are there services currently in the area right now Because I can’t receive or dial out phone calls from my own residence and it says “nationwide”. Such horrible service. I don’t recommend freedom to anyone. So disappointed

@FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!

@freedomsupport You need service in more places because every time I go to a city up north or out of town it says “nationwide” or “no service” and that is a huge inconvenience when I left your competitor @Rogers because you offered a cheaper/affordable plan

@freedomsupport I was never notified when my home networkwas changed to “Freedom” and my texts are no longer sending as iMessages, only texts. Help please!

@freedomsupport poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2

@FreedomMobile poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2

@daviest @freedomsupport @Shawhelp My freedom lte ip is showing in Toronto... Thats why I can't watch the game... WTF Freedom????

@FreedomMobile I chose to upgrade my phone and to stay with your service. As a reward I am charged $30 connection fee. I’m so disappointed

@freedomsupport so some feedback. Since Freedom isn't taking part in the bandwidth auction we've already started planning to leave for another network. And it won't be Rogers. Good luck.

@FreedomMobile yall custmer service reps sucks at the bramalea city centre

@freedomsupport what happened to the ability to pay for service through the account system? It's been fine until last month, and now I can't pay *at all* my province is in lockdown so I cant just go pay at the store either

@boltonjer @CRTCeng @FreedomMobile A merger with any of the Big three also benefits Freedom. It'll allow them to offer actual Nationwide coverage. Their customer base is limited because of their regional service. Many people have left Freedom due to poor coverage

I swear every week @FreedomMobile has an issue with their service 🙄

@FreedomMobile is the worst phone company my phones been out since 5:30 can’t send texts and I’m working so I’ve been out 2 hours now I’m absolutely pissed. End of month new carrier 🙌

@freedomsupport Can't send any SMS/Text messages, is your network down?

@FreedomMobile down, just like their reception. #brutal