Freedom Mobile Outage in Georgetown, Ontario

@Rogers Interesting because I left Rogers a year ago cause my cell phone bill was always expensive and not because I went over. This is what I’m paying with @FreedomMobile and I’m not happy with their service

@freedomsupport @JR_Girard Still no change....it’s a basic service that can’t be delivered. I never had this much trouble when I was with Rogers

@freedomsupport Can’t make any calls when is the service going to be back up and running

@freedomsupport Internet is not working at all and the customer service people don’t pick the call. It sucks.

I had one late payment in 2 years cus i went on vacation and cus of it i cant get a new phone😒😒😒 Shit like this is how you lose customers @FreedomMobile

@freedomsupport are there services currently in the area right now Because I can’t receive or dial out phone calls from my own residence and it says “nationwide”. Such horrible service. I don’t recommend freedom to anyone. So disappointed

@FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!

@freedomsupport You need service in more places because every time I go to a city up north or out of town it says “nationwide” or “no service” and that is a huge inconvenience when I left your competitor @Rogers because you offered a cheaper/affordable plan

@freedomsupport I was never notified when my home networkwas changed to “Freedom” and my texts are no longer sending as iMessages, only texts. Help please!

@freedomsupport poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2

@FreedomMobile poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2

@freedomsupport i recently had a conversation with Freedom customer support. They need proper training about their companies packages, They need to be courtios rather than aaggressive. Pretty bad experience with freedom, call reception is very poor.

@freedomsupport Put it this way, I lasted 1.5 months on @koodo, and they NEVER replied to my online please on Twitter or Facebook. And I had a horrible experience with a supervisor/team leader on the phone. So screw Koodo.

Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

@freedomsupport My phone isn't connecting to the freedom network, yet my wife's phone is. I rebooted my phone and no luck. My wife can make calls, but mine doesn't. We're literally sitting 5 feet away from each other currently.

Why does my LTE dumb down to a slow 3G when I’m passed Richmond road in #ottawa @freedomsupport @FreedomMobile 🤔

@dman3645 @freedomsupport @FreedomMobile Same issues over in Vancouver

@FreedomMobile Freedom mobile just put the onus on me to pay for a fraud call that came on my phone from Cuba when I wasn't even there & furthermore closed my account with the outstanding monies +would not service me for getting a resolution. Horrible horrible Mobile Company

@freedomsupport Hey ya'll, I haven't had cell service for 3 days now. Emergency calls only. I live in a basement suite, but even after being out for errands I still didn't have service. Currently just outside Victoria, BC.

@freedomsupport Thank I will getting a little frustrated with slow internet by @TELUS

I figure that after 16 years as a loyal customer to @Rogers and @RogersHelps and having paid them well over $78,000 (always on time) in service alone, I’d get better treatment. This company is the worst. Hello @FreedomMobile, **** off Rogers!

@FreedomMobile I WOULD LIKE TO SPEAK TO AN EXECUTIVE; SUCCESSOR OF FREEDOM MOBILE, SHAW CABLE IMMEDIATELY. This is a freedom mobile issue yet SHAW has the power and stellar rep to get things done. My opinion, Freedom Mobile is a disgrace to the SHAW name.