Freedom Mobile Outage Report in Georgetown, Ontario

@FreedomMobile my voice services is not working. Is there a network outage

@freedomsupport do you guys offer cellphone signal boosters? Once I enter my home I have no signal at all but if I go outside the house I'm good, please help!

@FreedomMobile having issues from last 3 days with the networking dropping out.

@FreedomMobile waiting for hours and hours just to talk to your customer sevice guy and he told me that i am calling at wrong time .... big **** for freedom @FreedomMobile you guys must worry about that .... being a customer for more than 4 years this should be wasn’t i m getting

@FreedomMobile worse customer service ever experienced... your guy joseph told me that no supervisor or loyalty department available right now i should call later ...... but how do i know your schedules.. am i your HR or payroll guy who should know your schedule and wait for hour

@FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud

@freedomsupport my iMessage is down, any ideas?

@FreedomMobile my iMessage is down??? Any ideas?

@Rogers Interesting because I left Rogers a year ago cause my cell phone bill was always expensive and not because I went over. This is what I’m paying with @FreedomMobile and I’m not happy with their service

@freedomsupport @JR_Girard Still no change....it’s a basic service that can’t be delivered. I never had this much trouble when I was with Rogers

@freedomsupport Can’t make any calls when is the service going to be back up and running

@freedomsupport Internet is not working at all and the customer service people don’t pick the call. It sucks.

I had one late payment in 2 years cus i went on vacation and cus of it i cant get a new phone😒😒😒 Shit like this is how you lose customers @FreedomMobile

@freedomsupport are there services currently in the area right now Because I can’t receive or dial out phone calls from my own residence and it says “nationwide”. Such horrible service. I don’t recommend freedom to anyone. So disappointed

@FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!

@freedomsupport You need service in more places because every time I go to a city up north or out of town it says “nationwide” or “no service” and that is a huge inconvenience when I left your competitor @Rogers because you offered a cheaper/affordable plan

@freedomsupport I was never notified when my home networkwas changed to “Freedom” and my texts are no longer sending as iMessages, only texts. Help please!

@freedomsupport poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2

@FreedomMobile poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2

@freedomsupport @ExodusAmongUs I have the same problem and after contacting your support I am told I can only sign in with the phone number on the account and not my email anymore??

@CCTS_CPRST If the takeover of @FreedomMobile is allowed, you will be handing @Rogers a monopoly to abuse consumers. We already know we’re being gouged bc other countries pay far less! If Rogers takes them over, I will find another non-Rogers provider. They fail the integrity test every time

@FreedomMobile I only chirp here to counteract the audacity of bill payment email reminders telling me to use a broken website

every time I try to pay my internet bill, the @FreedomMobile website fails "Once logged in MyAccount select the ‘Home Internet' tab" ...that tab doesn't appear. And with a "new redesigned MyAccount", who even knows what's broken

@freedomsupport Please consider putting a celltower near the Kelowna airport or at UBC near the airport. The signal is poor in that area. Thx

@FreedomMobile I purchased a phone from you outright & it is somehow blacklisted despite it never being reported as stolen or lost. Your reps have been unhelpful & no one has replied to the email I sent last week. Please make an effort to rectify this.

@FreedomMobile I am customer of freedom since 2012 and my other family members since 2014. Recently, got iPhone 13 for my husband from freedom using tab and paying extra. I got my invoice and they Charged me $45 activation fee for existing phone line. I’m am very disappointed.

@FreedomMobile my service is unusable. In the GTA and always had perfect reception. Since a few months ago my phone loses reception, never has full bars, goes into SOS mode. Can’t remember the last time I saw LTE. Got a new sim and phone from freedom - nothing changed. 🤬😡🤯

Don’t bother getting #freedommobile they don’t have customer care. Only virtual and not one concern rectified.

@FreedomMobile @freedomsupport I have been charged USA roaming charges on my number, when i never left Canada. Your customer care reps dont seem to understand the problem. Should i be paying US roaming charges while sitting in Toronto?