Freedom Mobile Outage in Georgetown, Ontario

@FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud

@freedomsupport my iMessage is down, any ideas?

@FreedomMobile my iMessage is down??? Any ideas?

@Rogers Interesting because I left Rogers a year ago cause my cell phone bill was always expensive and not because I went over. This is what I’m paying with @FreedomMobile and I’m not happy with their service

@freedomsupport @JR_Girard Still no change....it’s a basic service that can’t be delivered. I never had this much trouble when I was with Rogers

@freedomsupport Can’t make any calls when is the service going to be back up and running

@freedomsupport Internet is not working at all and the customer service people don’t pick the call. It sucks.

I had one late payment in 2 years cus i went on vacation and cus of it i cant get a new phone😒😒😒 Shit like this is how you lose customers @FreedomMobile

@freedomsupport are there services currently in the area right now Because I can’t receive or dial out phone calls from my own residence and it says “nationwide”. Such horrible service. I don’t recommend freedom to anyone. So disappointed

@FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!

@freedomsupport You need service in more places because every time I go to a city up north or out of town it says “nationwide” or “no service” and that is a huge inconvenience when I left your competitor @Rogers because you offered a cheaper/affordable plan

@freedomsupport I was never notified when my home networkwas changed to “Freedom” and my texts are no longer sending as iMessages, only texts. Help please!

@freedomsupport poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2

@FreedomMobile poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2

@freedomsupport Yeah kinda figured there wouldn't be an awful lot you could do but thought I would make you aware of this as I can imagine quite a few customers are probably experiencing this. Me and my housemate used to get the same calls 15 minutes apart from each other before she left.

@FreedomMobile My phone is not working on the network either, but I don't know if that is you or Motorola so can't hold you responsible yet.

@FreedomMobile After being charged $10 to get my new phone working on the network by the oh-so smug prat working at the Danforth store I am not inclined to recommend Freedom to people.

@freedomsupport Hey guys, quick question, If I cancel my plan phone plan partially through my monthly period, am I still charged for the whole month?

@freedomsupport hey, trying to log into my account but none of the verification methods are sending me codes. I’ve sent several requests and nothing, this is getting ridiculous. What is going on? Nothing else has issues emailing or texting me codes...

@freedomsupport I need a manager to help me.

@freedomsupport It's not a billing issue - I just received the same email 11 times for no reason

@freedomsupport Hi Freedom, it has been very frustrating dealing with your network and system, we were given the run around with your online support, tech support and in-store clerk and after 2 months of trying to solve this and hours and hours of chatting, this is still not resolved!!!!!! 😡😡

@adrianne55513 @FreedomMobile why can't I get this bonus, lol @FreedomMobile. Esp annoying that I got the holiday miracle plan which was supposed to be unlimited for life, but now after 5gb its slow as hell. And no, I don't want to pay more for what was promised when I joined practically on day 1.

@freedomsupport Hello. I have been having a problem since yesterday where my messages would not be delivered. I have $99 prepaid plan. Please get back to me! - Marcus