Freedom Mobile Outage Report in Brampton, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Brampton, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (46%)
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Internet (36%)
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Wi-fi (9%)
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Total Blackout (8%)
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TV (1%)
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E-mail (%)
Live Outage Map Near Brampton, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Mississauga, Brampton and Woodbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Brampton, Ontario
Latest outage, problems and issue reports in Brampton and nearby locations:
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Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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PiotrW
(@piowie) reported
from
Mississauga, Ontario
@freedomsupport I'm having problems sending SMS/MMS in the Dundas/427 area of Mississauga. Any information on that?
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Eddie
(@EddieTheCyw) reported
from
Brampton, Ontario
@FreedomMobile my iMessage is down??? Any ideas?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Jon Record
(@jonrecord) reported
from
Mississauga, Ontario
Since @FreedomMobile offers for a long time customer are garbage, I am looking @Fidomobile $39 deal for freedom customers. What phones are included in this sign up offer? Also how much is it to add USA data when needed?
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Eddie
(@EddieTheCyw) reported
from
Brampton, Ontario
@freedomsupport my iMessage is down, any ideas?
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Amanjot singh Saini
(@AmanjotsinghSa3) reported
from
Brampton, Ontario
@FreedomMobile this is just a fraud you guys didn’t care about your customer. Your supervisors say something and did something different. It’s harrasing for me #freedomMobile #supervisor #fraud
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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Danyelle Cordz
(@Corndiva111) reported
from
Brampton, Ontario
@Rogers Interesting because I left Rogers a year ago cause my cell phone bill was always expensive and not because I went over. This is what I’m paying with @FreedomMobile and I’m not happy with their service
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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Tai Tang
(@tallpagee) reported
from
Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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GordonTulloch14
(@GTulloch14) reported
@freedomsupport Hi freedom. I was advised I would recite a call within 12-24 hours, twice. Which has not happened. And now you say 48 hours. I don’t really want to deal with the customer service team as they have already mishandled my issue 3 times.
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GordonTulloch14
(@GTulloch14) reported
@freedomsupport Hi freedom. I was advised I would receive a call within 12-24 hours, twice. Which has not happened. And now you say 48 hours. I don’t really want to deal with the customer service team as they have already mishandled my issue 3 times.
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Ryan Thomas
(@blushellneon) reported
@freedomsupport Where is my zfold3 "preorder", its been nearly a month since launch, I know of others from this retail location that have their devices, but your rep has no answers and zero support. Please help me, they just push me to refund my order, not helpful at all.😒
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questioner
(@questioner888) reported
@FreedomMobile Sorry I can't @GaryGensler @SecYellen are utterly intent on keeping me poor and in poverty
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nevermindSH
(@laxboysmom) reported
@FreedomMobile Not the way to go if you want good signal in Canada
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BasementAthlete
(@BasementAthlete) reported
@FreedomMobile Wouldn't reccommend Freedom to my worst enemy. Has to be the bottom of the barrel for mobile companies in Canada. Service is so hit and miss it's not even funny
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kick_dart
(@sujithmathewona) reported
@FreedomMobile what’s your email ID to file a complaint regarding your network security ?
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Rui Carvalho
(@Rui_MP_Carvalho) reported
@FreedomMobile Freedom sucks! Promises 5G and doesn’t deliver!
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SK
(@SK077879861) reported
I had the worst exp with @FreedomMobile today! The service reps at 200 Dufferin street store are the worst, not friendly and they have this DONT CARE attitude towards customers. I req any1 planning to go for @FreedomMobile as their network provider think twice!
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Ryan Thomas
(@blushellneon) reported
@USATAlexHSingh @FreedomMobile "Pre-order" for zfold3 on September 4th, retail location. rep "I have no information sorry! maybe cancel it?"... really? this is sad.