Freedom Mobile Outage Report in Brampton, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Brampton, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Brampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (41%)
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Internet (39%)
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Total Blackout (10%)
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Wi-fi (7%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Brampton, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Mississauga, Toronto and Rexdale.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Brampton, Ontario
Latest outage, problems and issue reports in Brampton and nearby locations:
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Danyelle Cordz (@Corndiva111) reported from Brampton, Ontario
@freedomsupport @JR_Girard Still no change....it’s a basic service that can’t be delivered. I never had this much trouble when I was with Rogers
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Renan Ledoux (@renanledoux) reported from Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Carrie Oehm (@Coehmer) reported from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Erik (@angrybearTO) reported from Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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ПΣЯM © (@njmckenzie) reported from Mississauga, Ontario
@freedomsupport experiencing SMS issues in Scarborough. Tried reboots. Sending but not receiving.
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Haleigh Ní Mhacháin (@HalsyBear) reported from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Dominic Persaud (@DominicPersaud) reported from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Jaded (@chimozy_charles) reported from Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Michelle Williamson (@MichCWilliamson) reported from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Erica Ehm (@EricaEhm) reported from Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Erica Ehm (@EricaEhm) reported from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Yashy Murphy (@YashYanthi) reported from Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Harry (@hquibs) reported from Mississauga, Ontario
@freedomsupport Hey Freedom, I understand you know about the SMS problems but it happens quite often. It seems to happen when I send photos at the same time and then messages fail to send. Get your techs to do a permanent solution pleeeaaaassseee
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Danyelle Cordz (@Corndiva111) reported from Brampton, Ontario
@Rogers Interesting because I left Rogers a year ago cause my cell phone bill was always expensive and not because I went over. This is what I’m paying with @FreedomMobile and I’m not happy with their service
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kiki enen-MOR🦋 (@chocolatmilq) reported from Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Bruno Garcia (@brungarc) reported from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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Miguel (@MP_baller04) reported from Brampton, Ontario
@freedomsupport Can’t make any calls when is the service going to be back up and running
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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BIG M🐐 (@mamadou23254893) reported
@FreedomMobile I will be filing a complaint to the Ontario’s privacy commissioner and will follow through.
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Jimbob Jones (@ArcticEidolon) reported
@freedomsupport Okay, so in other words, you *can't* help with the problem I described. It's not available online. It's out of stock. Christ, I'd forgotten I had to deal with getting a tab phone on my brother's line, just after my own experience. *******. I hoped I'd be spared a little while.
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CJTO 🇨🇦 🏳️🌈 #BLM (@CJ_Toronto) reported
Well, I guess I'll be on the hunt for a new cell provider soon. There is no way in hell that I'll be giving my money to a Rogers-owned @FreedomMobile. The entire point of switching was to get away from the highway robbery of Rogers/Bell/Telus. I will not support them - ever.
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Mike Magwood (@maggs49) reported
@FreedomMobile With no service in Niagara on the lake
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VMSopta (@VmSopta) reported
@FreedomMobile What ******** are you doing rolling over to any of the big 3 Bell and Rogers imparticularily. Competition was helping me now I'm sure to get screwed. Been here since Wind. Shaw I'm begging you or whatever regulatory body not too let this to happen. We pay too much already.
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KushEdiri (@kushlane) reported
@FreedomMobile Hi team, does Freedom roaming work in Sri Lanka? I simply want to receive text msgs while travelling to Sri Lanka. For Example- the OTP pin number to login when logging in to websites.
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Bill McKay (@dabloat) reported
@680NEWS Bye @FreedomMobile it's been awesome but I would rather have no phone than be a Robbers customer
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Grant (@Wigs_Niagara) reported
@globalnews @rogers you better not **** with my @FreedomMobile cell service!
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BIG M🐐 (@mamadou23254893) reported
@FreedomMobile your stores are useless, because you go in there wanting help but they tell you to call customer service as if the individual in front of me doesn’t work for freedom already. You guys have been stealing from me but won’t take action for an investigation.
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BIG M🐐 (@mamadou23254893) reported
@FreedomMobile you guys are already the worst phone company in Canada but now you guys wanna act like your slick and ignore a simple request of wanting to talk to a supervisor manager. Your customer service is a joke, they don’t know what there doing. 🤬