Freedom Mobile Outage in Brampton, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

 No problems detected at Freedom Mobile

Freedom Mobile problems in the last 24 hours in Brampton, Ontario

Freedom Mobile Outage Chart in Brampton, Ontario

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Phone
(84.55%)
Internet
(7.07%)
Total Blackout
(3.74%)
E-mail
(2.32%)
TV
(1.82%)
Wi-fi
(.51%)

Freedom Mobile Outage Map Near Brampton, Ontario

The most recent outage reports and issues originated from Mississauga, Brampton, Toronto, Milton, Woodbridge, Etobicoke and Georgetown.

Brampton Phone
Toronto Phone
Toronto Phone
Toronto Internet
Toronto Internet
Toronto Phone

Freedom Mobile in Brampton, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports Near Brampton, Ontario

Latest outage, problems and issue reports in Brampton and nearby locations:
  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • ___richb ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • feettofeet GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • RAPS2467 Steven Sousa (@RAPS2467) reported from Mississauga, Ontario

    @freedomsupport How long till you get this fixed this is getting annoying I am paying for service that's not working.

  • InevitableStan 007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • domixiqueee dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • pushkarkumishra Pushkar Mishra (@pushkarkumishra) reported from Mississauga, Ontario

    @freedomsupport Is your app down. Trying since last night with no result.

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • Renoversity Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • JaymeeTorres Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • sarahtesscarv sarah tess (@sarahtesscarv) reported from Brampton, Ontario

    @freedomsupport I was never notified when my home networkwas changed to “Freedom” and my texts are no longer sending as iMessages, only texts. Help please!

  • llsebben Laura (@llsebben) reported from Toronto, Ontario

    Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

  • ScarbFestTO TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario

    @FreedomMobile having issues with one of our lines cannot receive incoming calls

  • martymcflythedj Marty (@martymcflythedj) reported from Mississauga, Ontario

    It's always disappointing when you're on the phone with @RogersHelps (*611) and they tell you they can't help you and then they suggest something you didn't ask for. Sadly going to @FreedomMobile as they sell the data only option I want for my cousin who's visiting Canada soon.

  • RichardKCarlson Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario

    @FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @thebigguy86 @FreedomMobile iPhone X isn’t known for connection issues. That’s not the problem. The further I get off any major highway the worse my signal even in the middle of Mississauga inside someone’s home. I’m down to two bars!

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @freedomsupport Your assistance means nothing. Since you can’t improve my connection to your Network. you’re still miles away from being able to get the same signal strength as your competitors! According to you coverage Map,I shouldn’t have any signal issues, but the truth proves otherwise

  • Simone_RC67 Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile I’ve live in Hamilton. Joined two years ago and signal strength off major highways it mediocre at best. I suppose to get LTE. In most places I don’t. And at best it’s 3g. Never mind indoors of most buildings. iPhone X.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @mitch909 @Rogers @FreedomMobile And once you leave you so called home network. Good luck getting anything at all. No internet no phone connection! 😡

  • TechWithRed Marianthe Mesbouris (@TechWithRed) reported from Toronto, Ontario

    @FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!

  • Willem_Michael Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

  • iamanaspatel Dr Anas Patel (@iamanaspatel) reported from Brampton, Ontario

    @freedomsupport poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2

  • iamanaspatel Dr Anas Patel (@iamanaspatel) reported from Brampton, Ontario

    @FreedomMobile poor customer service, I have been using ur service since more than two years but ever since I upgraded my new contract a month ago you guys are sending me wrong amount in monthly bill.. already called customer care and they apologized for their fault 1/2

  • mattrorabeck Matt Rorabeck (@mattrorabeck) reported from Toronto, Ontario

    Uh, @FreedomMobile has been down all morning and there hasn’t been a single word from them on social or anywhere. 😒 🙄

  • jacobrainaldi Giacobbe Rainaldi (@jacobrainaldi) reported from Mississauga, Ontario

    @gareth1campbell @FreedomMobile @myblocktyler @Bell @gareth1campbell I have been with @FreedomMobile since it was WIND mobile, if you have any questions about @FreedomMobile from a customer perspective, don't hesitate to ask. Plus, you get more information if you chat with @freedomsupport.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Mississauga, Ontario

    @paul_wb_wtf @alderaphobia @Rogers @FreedomMobile I agree the coverage is mediocre at best outside the Toronto area. And any great distance off any major highways around the GTA. Extra gigs are good. But you’ll suffer overall with service coverage.

  • bruce_in Bruce MacNeil (@bruce_in) reported from Toronto, Ontario

    Long term customer of @FreedomMobile really noticing the added cost since the Shaw takeover. Slow network as the clamber for nickels and dimes continues. #Mobility #Canada #Toronto

  • Fady4lyf Oxy (@Fady4lyf) reported from Mississauga, Ontario

    @freedomsupport goodmorning, I need a customer service representative to call me please from the Victoria office! I called 611 but the representatives in the EGYPT office were unable to help

  • tedbutler9 Ted Butler (@tedbutler9) reported from Toronto, Ontario

    @badbrad888 @TrafficLA_ @JustinTrudeau @Bell @Rogers @TELUS @FreedomMobile Chinese phones are a Trojan horse of viruses intended to take us down

  • anthony46938968 Sungmanitu2018 (@anthony46938968) reported from Toronto, Ontario

    I'm not impressed with your service @FreedomMobile We have danced enough ! Time to consider another partner.

  • DeanLubaki ? (@DeanLubaki) reported from Toronto, Ontario

    .@FreedomMobile staff at your Eaton Centre store said to me: "we can't just sell you a SIM we have to activate it". Hummm then why is there an online activation option? Your staff want their commission so bad they're lying to me?

  • ravi1845 ravindra chawla (@ravi1845) reported from Mississauga, Ontario

    @freedomsupport Hello. I had no internet connection all morning while I was at Credit Valley Hospital and had to use Wifi. Normally my phone switches to LTE when I don’t want to use public Wifi but it didn’t. Did Freedom have issues with internet this morning.

  • godsonwayesu GOD's SON (@godsonwayesu) reported from Toronto, Ontario

    @freedomsupport I need a free phone. Been a valuable customer for 5 years and I can't get a contract with you guys?¿ It doesn't make sense.

  • FreezaChin 何兆安 (@FreezaChin) reported from Toronto, Ontario

    @thisisgrump @Rogers @FreedomMobile If anything I’m getting better reception in places where it used to be shit ie basement venues

  • FreezaChin 何兆安 (@FreezaChin) reported from Toronto, Ontario

    @thisisgrump @Rogers @FreedomMobile I waited for @jayemkayem to have the plan for almost two months first and she had zero problems even in England so nah

  • HabtomKidane Habtom Kidane (@HabtomKidane) reported from Toronto, Ontario

    @FreedomMobile 2/2 .. I have a video mistreating us and refusing from giving us adequate information of z product, calling “ignorance” when I told him that “customer is a king and should b treated as kings and queens” I am freedom client & please tell me if credit card is needed to buy a SIM ?

  • jeremyBanks Jeremy (@jeremyBanks) reported from Toronto, Ontario

    @freedomsupport’s website is so broken you can’t manage your phone from your phone and so inaccessible it should be a civil rights violation. It just locked me out again because it failed to load its captcha result five times in a row. Don’t want my money? I’ll pay Bell instead.

  • oga_risky Oga Risky (@oga_risky) reported from Mississauga, Ontario

    Dear @FreedomMobile train your call center reps better if not you will begin to lose customers. Not going to deal with a terrible rep again .. y’all are just very bad bad bad and bad.. ohh yea bad

  • imigliano73 Isabella Migliano (@imigliano73) reported from Toronto, Ontario

    @FreedomMobile is the network down. My text messages to other freedom mobile users are not going through?

  • TheEnterTayner MurDucktales (@TheEnterTayner) reported from Toronto, Ontario

    @FreedomMobile who would i contact about an employee issue?

  • zaviaarrayyan Syed Mohsin Rizvi (@zaviaarrayyan) reported from Milton, Ontario

    @freedomsupport i recently had a conversation with Freedom customer support. They need proper training about their companies packages, They need to be courtios rather than aaggressive. Pretty bad experience with freedom, call reception is very poor.

  • Thurka Thurka (@Thurka) reported from Mississauga, Ontario

    @ParmSingh82 @FreedomMobile @Bell @TELUSsupport @Rogers I was out west for six weeks and travelled alone, and there times of the trip when I realized @FreedomMobile’s inadqaute service puts people at a higher risk of danger. I wasn’t worried about bears camping, I was worried if I got *****/assaulted I can’t call 911.

  • Thurka Thurka (@Thurka) reported from Mississauga, Ontario

    If you want to save your sanity, don’t sign up with @FreedomMobile because the service is trash and the billing is unethical. Who the heck charges clients FINES for changing phone plans? @Bell @TELUSsupport @Rogers if my plan was $50 in June I shouldn’t be charged $100 to revert

  • sungmanitu1958 Sungmanitu1958 (@sungmanitu1958) reported from Toronto, Ontario

    @FreedomMobile WTF ! YOU NEED TO FIX MY CONNECTION TO THE INTERNET! I PAYED YOUR BILL EARLY! GIVE ME MY SERVICE!!!!

  • mikiewhite Michael White (@mikiewhite) reported from Toronto, Ontario

    @freedomsupport Question: I notice my pixel 2 xl, screen is more fun than when I first got the phone. The problem started 3 weeks after I got the phone. Any suggestions

  • flyporter20 Steve Burnell (@flyporter20) reported from Toronto, Ontario

    @freedomsupport why cant I make calls? My phone says "not registered on the network?

  • eanbowman Softness Guaranteed ? (@eanbowman) reported from Toronto, Ontario

    @FreedomMobile sync-but-no-surf all along the Martin Goodman Trail in Toronto this morning. (Full bars but no 4G signal. Tried all usual diagnosis steps.) Just an FYI. No I don't want to talk to a CSR. Just let your network team know 4G backbone is acting up.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • denob15 kevj15 (@denob15) reported

    @FreedomMobile Hmmm but your service coverage isn’t the greatest...

  • NikoTheDev Niko (@NikoTheDev) reported

    @FreedomMobile Terrible coverage, worst mistake buying from Freedom. Stuck with this crap for a couple more months.

  • milkerfish gamer girl (@milkerfish) reported

    The download bill button on your MyAccount page doesn't work @freedomsupport

  • PurpleKingTony PurpleKingVII 🇳🇬 (@PurpleKingTony) reported

    @Anita17741681 @FreedomMobile damn , they should refund all money , im moving back to @Fidomobile atleast u get what u actually pay for

  • Anita17741681 TrulyMADDLIE (@Anita17741681) reported

    @PurpleKingTony @FreedomMobile Thank you! However, in my bill all charges are 0. I have turned roaming off. I live on a border city and that's old school that they charge roaming. My phone does not even connect. Never get service if I'm literally 3 km away from home. :(

  • MaximumTaco Daniel (@MaximumTaco) reported

    @freedomsupport If you're referring to my reply to the @FreedomMobile main account back in Sept 2018, yes, I'd had enough fruitless support calls to not want an unsolicited one at that time. Just today I called support, the agent had me restart the phone and would "call right back." 60 mins ago.

  • MaximumTaco Daniel (@MaximumTaco) reported

    @freedomsupport Yes, I'm familiar with both how time works and what an unexpected outage is. DURING the outage, there was no email or text to customers to let them know they may not be getting calls. AFTER the outage there was no outreach to customers. 1/2

  • MaximumTaco Daniel (@MaximumTaco) reported

    Can't believe we had a multi-day call outage and they didn't bother to send us a warning. I've had intermittent call issues since LTE launched. Calling support has been useless. Don't use #FreedomMobile if you actually need phone calls to get through to you. @freedomsupport

  • MaximumTaco Daniel (@MaximumTaco) reported

    @freedomsupport This is ridiculous. Years of intermittent call issues related to LTE, Wi-Fi Calling, VoLTE, just "replace your SIM" "sorry you're having trouble" and passing the buck. Cannot believe that customers weren't notified that calls weren't coming through. $5 compensation is an insult.

  • TeddyMakwa Teddy Makwa (@TeddyMakwa) reported

    @freedomsupport I had to switch providers. I got no signal at Neyaashiinigmiing,Wiarton or Owen Sound. wheni went home to visit