Freedom Mobile

Freedom Mobile Outage Report in Gloucester, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Gloucester, Ontario 02/03/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gloucester, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • Klaviishk Klavishk (@Klaviishk) reported from Ottawa, Ontario

    @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

  • warrenisweird 𝔴𝔞𝔯𝔯𝔢𝔫 🎃 (@warrenisweird) reported from Ottawa, Ontario

    @FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls — any idea what's going on or if it'll be back sooner than later?

  • pinkpamplemoose Trish Caron (@pinkpamplemoose) reported from Ottawa, Ontario

    @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • ruthirwinlee Ruth Lee (@ruthirwinlee) reported from Ottawa, Ontario

    @FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CGoodrichDesign Carly 'Trans Babe' Goodrich (@CGoodrichDesign) reported

    @FreedomMobile You have lost a customer before they even started. Your team was unable to provide me the device I wanted at an equivalent to the price advertised for postpaid users simply because I do not have the privilege of qualifying for a credit card.

  • jedidiahGVO Sunflower the TiredYouth🌻🇳🇬 #SARSMUSTEND (@jedidiahGVO) reported

    @FreedomMobile you need to do much better. I'm paying a lot of money for service that barely works.

  • SalomeWiredu salome wiredu (@SalomeWiredu) reported

    @sierraabond @FreedomMobile @FreedomMobile continued to charge my account after I closed it and claimed they didn’t receive a notice of cancellation from me. Worst yet, they charged me an additional device charge of $74 for a device I bought outright with no balance. They sent my account to collections.

  • Tammy53239038 Tammy (@Tammy53239038) reported

    @Crackmacs @FreedomMobile @koodo I had to give them up when I moved to Woodbine. I had no service 99% of the time.

  • StmakMa Steve Ma (@StmakMa) reported

    @FreedomMobile Don't be fooled by their carrot deals. Their network coverage is the worst!

  • a_time2 Time2MakeAMove (@a_time2) reported

    @freedomsupport Hi, they did not say they didn't have it in stock. They said Freedom Mobile as a whole, would not ever be carrying it - ie no stores and not online. So, not an inventory issue. I'm trying to determine if that is correct.

  • MarkBourrie Mark Bourrie (@MarkBourrie) reported

    @WINDmobile @FreedomMobile Is your service any good? Because, frankly, I've had it with incumbents. Are you a subsidiary of Telus, Rogers, Bell or Videotron?

  • mstomicic Tania Tomicic (@mstomicic) reported

    @FreedomMobile wow! customer service gets worse! I was told 24 hours to get my number back that you changed without my permisson, I waited patiently and now another 24-48 hours? This is ridiculous! Unacceptable.

  • Hockstedlers Hockstedlers (@Hockstedlers) reported

    @FreedomMobile Too bad trying to get actual help or answers from anyone there is impossible.

  • gakrao AK (@gakrao) reported

    @FreedomMobile kindly help me with this issue.