Freedom Mobile

Freedom Mobile Outage Report in Gloucester, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Gloucester, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Gloucester, Ontario 10/28/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (33%)

    Phone (33%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gloucester, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Gatineau, Nepean and Ottawa.

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City Problem Type Report Time
CanadaGatineau Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Gloucester, Ontario

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • pinkpamplemoose Trish Caron (@pinkpamplemoose) reported from Ottawa, Ontario

    @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • Klaviishk Klavishk (@Klaviishk) reported from Ottawa, Ontario

    @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sanesetti Ms. Betty 🇨🇦🇺🇾 (@sanesetti) reported

    @freedomsupport you have the worst customer service ever!!! HO says go to store, store says call HO. I need a phone for my job. I need someone to contact me Asap. I will continue to express my dissatisfaction on all media sources

  • PRMDEC212012 Pablo Chacon (@PRMDEC212012) reported

    @freedomsupport Cheep *** company... I'm going to spread the word how you suck at customer service

  • wordstweeting Woody (@wordstweeting) reported

    @FreedomMobile @ShawInfo you have ripped off an elderly person. Explain yourself.! Your customer service is a circular logic of nothing. Shaw, you have put yourselves in a hole. People know how you have ruined WIND mobile for your cooperate agenda. DONT USE FREEDOM MOBILE

  • FrostedSiren 🏳️‍🌈🧜‍♀️ Kate (She/They) (@FrostedSiren) reported

    Gotta love good ol' @Shawhelp & @freedomsupport for going to bed a few hours 𝘣𝘦𝘧𝘰𝘳𝘦 a mysterious internet outage with no explanation or expected time of resolution

  • PRMDEC212012 Pablo Chacon (@PRMDEC212012) reported

    @freedomsupport I need help

  • Actinolite Jason White (@Actinolite) reported

    .@FreedomMobile Why can't I buy a phone from your website? Your website and phone support both told me to "go to the store". Ontario is under a stay-at-home order, if you haven't heard.

  • ClamHammer3666 Sofaking Cool (@ClamHammer3666) reported

    @freedomsupport hey there. Are there any issue with the service? People calling me are saying that they get "this number is not in service" messages some times when they call me today.

  • Kat41414 Truth: Visible In the Eyes & Actions. (@Kat41414) reported

    @FreedomMobile so, i' ve been having this dilemma. I'm paying for what is supposed to be 'unlimited data' & it's not. 2wks b4 my bill is due, I'm told I'm out of data! What does UNLIMITED mean?! Need to find an other service provider; who actually provides

  • JesusPainter72 jesus ferreira junior (@JesusPainter72) reported

    @FreedomMobile Heloooooooooooiiio. Can you please hired smart people to talk on customer service

  • audiobeing PapaGord (@audiobeing) reported

    Well @FreedomMobile messaged me to help which I thought was great until I’m getting the same results as before. So avoid using them if you can.