Freedom Mobile

Freedom Mobile Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1Y.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Ottawa, Ontario 03/01/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Geoff_Leo Geoff fully vaxxed Leonard-Wiseman🏡🏳️‍🌈🇨🇦 (@Geoff_Leo) reported

    @FreedomMobile since the #OttawaOutage hit it’s almost impossible to get service in my area. How about extending your nation wide data temporarily so people can use more than 500mb.

  • mike_pequegnat michael pequegnat (@mike_pequegnat) reported

    I'm so over @FreedomMobile, the money I pay a month for my phone bill is not worth this garbage *** data. There was one storm and the data goes to garbage. I bet kudo,Roger's or bells data still works perfectly fine. I don't understand why their data is horrible.

  • BawlerShotcall1 Bawler Shotcaller (@BawlerShotcall1) reported

    @freedomsupport Hi @freedomsupport, your tower is down because of the storm here so I'm forced to use nationwide service. Is there anyway I can get more nationwide data for free given that I'm unable to use the appropriate service for my data? I'm almost out of data.

  • Bridgesburn_ Sensa (@Bridgesburn_) reported

    @_akuacoco @FreedomMobile This was me yesterday! They don’t compensate for **** they caused! I asked them how much I have left to pay and she’s asking me why do I want to know😕 are you dumb cus I’m switching!

  • girlwellread Girl Well Read (@girlwellread) reported

    @FreedomMobile my service is out for the second day in a row. How is this acceptable in 2022? It’s not 1983…

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @freedomsupport Okay cool please fix it soon because this is terrible thank you

  • nichibs Nicola (@nichibs) reported

    @freedomsupport Hi. I just noticed the colour I want is showing available. I was offered a loyalty promotion to get a new phone. Can you help or could you tell me what time they are open until to call?

  • janetcordahi Janet Cordahi (@janetcordahi) reported

    Hey @FreedomMobile, your app and website are down! Gotta pay my bills!

  • Romancemoviefan Romance Movie Fanatic (@Romancemoviefan) reported

    @freedomsupport Still can't phone, text or use data after that massive storm in Whitby. Any update on service issues?

  • JuliaNichols_ ♡ Julia (@JuliaNichols_) reported

    @freedomsupport Is there any timeline of when this is going to be fixed? Also are we going to be charged for the 3 days that your service was out?