Freedom Mobile Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K2P, K1G, K1N and K1K.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (46%)
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Internet (36%)
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Wi-fi (9%)
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Total Blackout (8%)
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TV (1%)
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E-mail (%)
Live Outage Map Near Ottawa, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Navid
(@N_Sajedi) reported
@TELUS @FreedomMobile @VirginPlus please follow Telus and others to support Iranians community. Thanks
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N
(@YUNGB_MIA) reported
@freedomsupport My bill was 2 days late and y’all forced me to pay TWO bills.. you guys have horrible service
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p.Sh
(@paparsh1992) reported
@AliG986 @FreedomMobile We can not make a call. Why you publish this news? Other companies doesn’t have same problem. @freedomsupport
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Ali
(@ali_shahidi) reported
@FreedomMobile Would you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families?
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Jason Billing
(@jasonbilling97) reported
@freedomsupport Your website and app won't load. I can't pay a bill online and need to. What's the issue and when can it be resolved?
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Arian
(@aftsmt) reported
@freedomsupport Could you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families?
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KB🧚🏾♀️
(@Kixnnxx) reported
@FreedomMobile you guys have the worst customer service I have ever experienced in my entire life.
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Christopher "The Cloud Ninja" Hazlitt (he/him)
(@The_CloudNinja) reported
@Scene_Plus is there a reason text / call 2FA is not working on @FreedomMobile devices?
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Rozhyar pooyeh
(@PooyehRozhyar) reported
@FreedomMobile Please waive call/text charges from Canada to Iran. Due to internet disruption we cannot contact our loved ones. This is your share to support"freedom". #IranProtests2022 #MahsaAmini #مهسا_امینی
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Gary Walsh
(@acitta) reported
@TorontoStar I have no trouble using my cell phone on the subway when I am in Toronto. I hope that doesn't change when @FreedomMobile is changes owners.