Freedom Mobile

Freedom Mobile Outage in Ottawa, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

 No problems detected at Freedom Mobile

Freedom Mobile problems in the last 24 hours in Ottawa, Ontario

Freedom Mobile Outage Chart in Ottawa, Ontario 10/21/2020 09:50

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 70.83% Phone
  • Internet 25.00% Internet
  • TV 4.17% TV

Freedom Mobile Outage Map Near Ottawa, Ontario

The most recent outage reports and issues originated from Ottawa, Nepean, Stittsville and Orléans.

CanadaOttawa Phone
CanadaNepean Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone

Freedom Mobile in Ottawa, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:
  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • afearnley Andrew Fearnley (@afearnley) reported

    @freedomsupport hi, I was prepared to order a phone upgrade online, to realize that my address on file is missing my apartment number. Can you help me to update it over DM, or do I need to visit a store? Thanks.

  • SatnamGrewal Satnam Grewal (@SatnamGrewal) reported

    @FreedomMobile Your reps can’t seem to make up their mind when declining to give a long term loyal customer the $0/10GB Promotional add-on that has been offered to 1000s. They keep coming up with different reasons, each adding their own spice. 🙄

  • Hyperion_Atilla HGU Atilla (@Hyperion_Atilla) reported

    @freedomsupport I've tried going through Twitter support to no avail, and calling. I keep getting told the exact same thing. That I have to pay the other half for full service, which I'm unable to do. I keep asking for 1 phone to at least be activated, since half the payment went through

  • JoMuDDer JoMuDDer (@JoMuDDer) reported

    @freedomsupport How can the get the 10gb free as a existing customer?

  • denisjcoyne Denis Coyne (@denisjcoyne) reported

    @freedomsupport I'm complaining I can't seem to get the job done with your phone team. Obviously I couldn't get it done online. And your suggestion is that I go to a physical location? Really? I'm sorry, I don't mean to be rude, but this is ridiculous.

  • lindbabi LBabiuk (@lindbabi) reported

    @freedomsupport tried calling to resolve a billing issue. Got told to call within open hours.. Which I definitely am. Just trying to actually pay you money even though I have autopay set up you aren't charging me.

  • SitaRaine Literally, a Disappointment. 🇨🇦✊🏽🏳️‍🌈 (@SitaRaine) reported

    @Crackmacs @koodo @FreedomMobile Stay with koodoo. Shaw looks okay? I've been really disappointed with Freedom's network access once you are out of the city. And I'm usually on the #2 corridor. I knew they are a smaller company with a smaller range, but I was still disappointed.

  • chriscorradini Pee Wee Herman Melville (@chriscorradini) reported

    @freedomsupport that would require me to link a phone number to this account and I will not do that for your sake. Your online payment system has been down for days. Fix this problem or lose my business

  • RitualBlush New Year, New Blush 🧡♌️ (@RitualBlush) reported

    @Crackmacs @koodo @FreedomMobile I’d switch tbh. I’m paying so much damn money to Koodo and I feel like it’s a ripoff just because I use data a lot. I’m thinking of paying the balance on my phone soon and jumping ship

  • kevinlovestech Kevin says #WearAMask 🇨🇦 (@kevinlovestech) reported

    @Crackmacs @koodo @FreedomMobile Yes, they do. Given what I've heard about Shaw's cell service, I don't trust Freedom either.