Freedom Mobile

Freedom Mobile Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1A and K1J.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Ottawa, Ontario 01/10/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BreadLegion breadzeppelin (@BreadLegion) reported

    @FreedomMobile Bruh I pay $75 CAD for 10gb of data/mnth and your phone service agent told me I'm SOL. Freedom Mobile is a pain in my wallet.

  • felipehokings fehokings (@felipehokings) reported

    @FreedomMobile i am trying to contact the customer support but the phone is not working. I am always having problems with freedom, it doesn’t work anywhere and now I in downtown Montreal and my phone is on Nationwide mode and charging my data! Wth??? I’m in Canada!

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @ChefStuartB @FreedomMobile There is no unlimited high-speed in Canada on any cellular network. Unlimited at slower speeds.

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport When is Freedom mobile going to release the newest samsung android 13 /12 L Firmware update that even India already has???? Freedom is always so slow all these updates. usually Only get security updates every other month at the end of the 2nd month

  • xGawsh Zakary Allen (@xGawsh) reported

    @FreedomMobile support being terrible again. Making my wife super upset over the phone and even aggressive when she tries to explain the problem.

  • rem00artz rem (@rem00artz) reported

    @freedomsupport are youre servers down or something? I've been trying to log in and pay for my bill for the last 3 days now and unable to get it

  • Cca2Seven SeventheSayian (@Cca2Seven) reported

    @CRTCeng may be interested in this too. @FreedomMobile already behaving like Roger's Wireless and taking from their customers without providing actual service or customer loyalty.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @miskalo1 @FreedomMobile Last I heard, nobody has to buy money. Then again, if her credit is down the drain or in the ditch, she has no other choice but to buy outright. Especially if Equifax or TransUnion give the final say (NO!!). If the device isn't physically damaged, factory reset.

  • lexomatic Alexis Gee (@lexomatic) reported

    @FreedomMobile are you having issues? Suddenly having text problems.

  • tdogvella Tone 🍁 (@tdogvella) reported

    @FreedomMobile Cell phone providers screwing the Canadian 🇨🇦 customer one at a time ...