Freedom Mobile Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1A.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Phone | |
| Ottawa |
Phone | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Klavishk
(@Klaviishk) reported
from
Ottawa, Ontario
@freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Occasional Transport
(@OccTranspo) reported
from
Ottawa, Ontario
@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
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Trish Caron
(@pinkpamplemoose) reported
from
Ottawa, Ontario
@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Nithin Kumar
(@Bullseye90) reported
@freedomsupport Hi freedom mobile, I had a hardware upgrade done online on Nov 20th and had no email confirmation with tracking details, upon calling customer care they say it was already shipped via fedex and it has been delivered to wrong address, please help **URGENT**
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boringlisap
(@BoringLisaP) reported
@freedomsupport Another stupid ? I've never switched carriers before. How do I switch to Freedom and port my number and get a new phone on your payment program? Can I do that online?
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day million
(@nodlcforme) reported
@FreedomMobile someone has started charging my dormant account, Monthly and no one at service has been helping, whose department is fraud ?
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Atdheu
(@Wandate1) reported
@freedomsupport Hi, never mind anymore as I just switched over to Bell.. thanks
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Jenny
(@jinkang5858) reported
@freedomsupport I’m getting very frustrated with a simple number porting in experience right now, still no resolution after 8 hours ordeal, been told have to wait 24 hrs to get my cell phone number active, They don’t tell me why!!! Would you be able to help?
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C9 2022 Champs!
(@C9atWorlds) reported
@FreedomMobile Great deal, horrible reception. You're better off with Koodo if you value signak strength at all
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Dr Abrar Baig
(@DrAbrarBaig) reported
@FreedomMobile Hi I switched to vacation plan and paying monthly. When I returned I want to turn on my sim but there was no service. On contacting CS told me that my number is not available and activate an alternative number
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Sue Rau
(@Soosole) reported
@freedomsupport Been waiting 30 minutes for support - on a less than 5 minutes initial promise - then, will be with you shortly update. Is anyone working?
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Carolina A
(@istutr) reported
@freedomsupport I sent a message privately and did not get help yet! It’s not a wonderful Wednesday over here!
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chen
(@llQwQll) reported
@freedomsupport Thanks for wasting my time. Worst customer service ever. Only good for keep number, and not doing your job from time to time.