Freedom Mobile Outage in Ottawa, Ontario

@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

@alexboonephoto @CRTCeng @Bell Get @FreedomMobile. When I exceed my limit they just lower the speed, but I never owe a penny more than the cost of my plan.

I’m enjoying my new #iphonexr but it’s a waste on @FreedomMobile network in #Ottawa. Weak signal in the core, poor call quality and little to no signal in some indoor locations. 🙄. Might have to look to @telusmobility or go back to @Fidomobile as I’m still within my return time

Your network is already not the best but if you start tricking people with bad coverage info, your reputation will get worse !!! 😒 #freedommobile

@freedomsupport my dad is having connectivity issue in Barrhaven Ottawa called tech support but they are saying no problem I am in stonebridge

@FreedomMobile is the worst phone company I have ever dealt with, horrible customer service. They straight up scammed me out of hundreds of dollars.

Can't believe the shit from @freedomsupport After @FreedomMobile throttled my data due to roaming. Guess the toronado moved Kanata out of their coverage area.

Bojack Horseman is the pitch man for @FreedomMobile.q If there was a better mascot for their shitty service, they stopped ******* around and committed suicide already. #finalcountdown

@FreedomMobile I have been calling for the last hour, and last week it keeps saying that the hours are 8am-10pm and call back in those hours. This is the worst experience ever especially for how much I’ve been overcharged for the last two months.

@freedomsupport Off the top of my head, I have some concerns about network coverage, especially outside the city. I spend time in the boonies, and I’d like to make sure I have coverage

Trying to report a connectivity issue with Wikipedia to @FreedomMobile, and their support asks for my PIN over DM. Evidently their security people don’t work too hard.

@FreedomMobile your customer service is trash. “The too bad so sad” mentality from the guy I just spoke was unreal. He was so damn rude. Also staff at your store did not tell me the truth and I am stuck with a payment plan that was not as discussed. Freedom my ass.

Glad to see @FreedomMobile has customer service on par with its network. :/. Worst experience yet.

@freedomsupport @MarcDFowler This is quite possibly the *least* helpful help page I've ever seen. "You fix it yourself," is a pretty shit answer. 😅 Since you're on Android, Carc, you should install Mr. Number. But for sure there should be an easier way of setting your account to simply not receive calls.

@freedomsupport Hey there, I did several times, even in person. Apparently other Freedom users have exactly same issue - so nothing new to you.

@freedomsupport Hello freedom.....i would like to know im having problem with network in my room.....sometimes i get notifications once the network comes

@freedomsupport Hello freedom.....i would like to know im having problem with network in my room.....sometimes i get notifications once the network comes

No freedom with @FreedomMobile ! Service cuts out all the time, for hours. Once days!

@valueterminal Honestly never use to auto pay any of my bills for this exact reason. Recently switched to @FreedomMobile which gives a $5 discount for autopay (I love a good discount). Luckily im still in the habit of checking and caught a $30 increase in my monthly bill.

@freedomsupport I have been to the store and they can't figure it out either, multiple phones, multiple sim cards. The phones show they have service but people call and get a recording I can't be reached. When I call out it fails then give mes no network error. Sometime restart works not always.