Freedom Mobile Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (67%)
-
Phone (16%)
-
Wi-fi (7%)
-
Total Blackout (5%)
-
E-mail (2%)
-
TV (2%)
Live Outage Map Near Ottawa, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
-
Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
-
Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
-
Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
-
Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
-
March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
-
Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Carrie
(@EmpressCarri) reported
@FreedomMobile Guys the internet is still down, any updates on service restoration???
-
LouiStaR
(@louiswolfx) reported
@freedomsupport Freedom mobile is down.
-
Jackie Grohs
(@jackiegrohs) reported
@FreedomMobile What is happening to freedom service ? I had the best service in Grater Vancouver for two years, now getting dropped calls and spotty service :(
-
Matty
(@mattwadlow) reported
The worst phone company in toronto has to be @FreedomMobile , the lack of customer service, lies, and agents unable to write notes promised into my account is beyond infuriating.
-
Sherry
(@Sherry14122770) reported
@mrmrmrfffff @FreedomMobile Still not working right i am standing at tim hortans
-
hetna
(@_hetna) reported
@FreedomMobile Worst company I've ever had to deal with. Don't buy their ****.
-
Prabin Acharya
(@PrabinAcharya24) reported
@freedomsupport you guys are of no help. You do nothing. You just want to earn money and customer care is not the priority. One of your agents duped me and I complained about that and you guys do nothing. But, I wasted a lot of time trying to get justice.
-
T HC
(@THC96756480) reported
@FreedomMobile mobile internet is down
-
Marvin
(@marvinandro) reported
@freedomsupport It was back up around 10am. Looks like Down reports on the various sides show that most other areas are coming back up, too.
-
Behroze666
(@behroze666) reported
I was doing uber and now I can’t do it. My whole night is wasted. @FreedomMobile definitely need a compensation for that. Didn’t expect this from you. I was a proud freedom mobile customer since 3 and a half years.