Freedom Mobile Outage in Ottawa, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

 No problems detected at Freedom Mobile

Freedom Mobile problems in the last 24 hours in Ottawa, Ontario

Freedom Mobile Outage Chart in Ottawa, Ontario

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Phone
(81.36%)
Internet
(8.47%)
Total Blackout
(8.47%)
E-mail
(1.69%)

Freedom Mobile Outage Map Near Ottawa, Ontario

The most recent outage reports and issues originated from Ottawa, Orléans, Kanata, Nepean, Manotick Station and Gloucester.

Ottawa Phone
Ottawa Total Blackout
Ottawa Internet
Ottawa Phone
Ottawa Phone
Ottawa Phone

Freedom Mobile in Ottawa, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:
  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • BrettParnell463 Brett Parnell (@BrettParnell463) reported from Ottawa, Ontario

    @alexboonephoto @CRTCeng @Bell Get @FreedomMobile. When I exceed my limit they just lower the speed, but I never owe a penny more than the cost of my plan.

  • photobybrown Darren Brown (@photobybrown) reported from Ottawa, Ontario

    I’m enjoying my new #iphonexr but it’s a waste on @FreedomMobile network in #Ottawa. Weak signal in the core, poor call quality and little to no signal in some indoor locations. 🙄. Might have to look to @telusmobility or go back to @Fidomobile as I’m still within my return time

  • casagou JOACHIM AGOU (@casagou) reported from Ottawa, Ontario

    Your network is already not the best but if you start tricking people with bad coverage info, your reputation will get worse !!! 😒 #freedommobile

  • fgkhan fgkhan (@fgkhan) reported from Ottawa, Ontario

    @freedomsupport my dad is having connectivity issue in Barrhaven Ottawa called tech support but they are saying no problem I am in stonebridge

  • thecanadiannn 🇨🇦🍍Shawn He₿ert🍍🇨🇦 (@thecanadiannn) reported from Ottawa, Ontario

    @FreedomMobile is the worst phone company I have ever dealt with, horrible customer service. They straight up scammed me out of hundreds of dollars.

  • NachosBracko Dean Nachos Bracko ??? (@NachosBracko) reported from Ottawa, Ontario

    Can't believe the shit from @freedomsupport After @FreedomMobile throttled my data due to roaming. Guess the toronado moved Kanata out of their coverage area.

  • NickPeron ThePeronah (@NickPeron) reported from Ottawa, Ontario

    Bojack Horseman is the pitch man for @FreedomMobile.q If there was a better mascot for their shitty service, they stopped ******* around and committed suicide already. #finalcountdown

  • KDJWaseem Khadija Waseem (@KDJWaseem) reported from Ottawa, Ontario

    @FreedomMobile I have been calling for the last hour, and last week it keeps saying that the hours are 8am-10pm and call back in those hours. This is the worst experience ever especially for how much I’ve been overcharged for the last two months.

  • cadamaustin christopherr.austin (@cadamaustin) reported from Gatineau, Québec

    @freedomsupport Off the top of my head, I have some concerns about network coverage, especially outside the city. I spend time in the boonies, and I’d like to make sure I have coverage

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • yoggie5 yoggie (@yoggie5) reported

    @FreedomMobile Deceitful network

  • keyvan_golestan Keyvan Golestan (@keyvan_golestan) reported from Newmarket, Ontario

    @freedomsupport today I finally got rid of your crappy service after 8 years and joined @virginmobilecan family. The move I should have done a long time ago.

  • FNan93140655 FNan (@FNan93140655) reported

    @freedomsupport I just signed up $60 plan with friends and family which would give me $15 off per month. Just got the first bill and i dont see that promo applied. Called customer service, they said it will apply from second bill. Cant belive this..noone said anything like this when signed up.

  • iamtejas___ TP (@iamtejas___) reported

    @richardhimself_ @FreedomMobile reach work next weekend I’ll fix up ur deal

  • ssj4hassan HASSANYE (@ssj4hassan) reported

    @FreedomMobile Me texting and then remembered i have Freedom so i don’t have any signal

  • miss_daniibabii Daniii🐼 (@miss_daniibabii) reported

    @freedomsupport I’m having trouble removing my auto pay. I don’t even see on the option on the app or on my computer. Help 😅

  • jjt609 J T (@jjt609) reported

    @freedomsupport @ibrahimorich Don’t feel bad. I’ve been with Wind/Freedom 95% of the last ten years and have “never” been offered a fnf invite. Many of us stayed with Wind/Freedom through the good and the bad, and it was very bad in the beginning. Loyalty doesn’t seem to matter much!

  • Hafiz_A1 TripleA (@Hafiz_A1) reported

    I just had the worst customer experience with @FreedomMobile over the phone. The guy was extremely rude and unhelpful, when I asked to speak to a manager he said I'd get a callback 'eventually'. Do better

  • zoidbergererer Zach (@zoidbergererer) reported

    @40thStFrancis @xl1tey @FreedomMobile Used to be with them but needed more reliability with my business. Worked ok sometimes, but every metal roofed building = no service, pockets of really poor service everywhere in the GTA. Had to prop my phone in a corner in my house and use a Bluetooth headset to get it to call.

  • 222DawsonsDad John (@222DawsonsDad) reported

    @FreedomMobile Lol, sounds more like a “ so what if I didn’t pay for my service, you shouldn’t turn it off “🤣🤣