Freedom Mobile

Freedom Mobile Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1Y, K1N, K1K, K1T, K1R, K2B, K1S and K1A.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Ottawa, Ontario 03/29/2024 02:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (2%)

    Wi-fi (2%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • pinkpamplemoose Trish Caron (@pinkpamplemoose) reported from Ottawa, Ontario

    @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • magmamatiger CF (cw for RTs abt genocide) (@magmamatiger) reported

    @FreedomMobile Except sending kids to school during an ongoing global pandemic (which when not lethal is known to cause long term multiple ***** damage with not-fully-known frequency/scale of disabling sequelae because it's a new disease) is a catastrophically terrible idea. Don't support it

  • KWalls15 Kaeden Walls (@KWalls15) reported

    @FreedomMobile My service has been down since last night whyyyy

  • Ramonefrancis Affirmbroom (@Ramonefrancis) reported

    @FreedomMobile 3 times your employees have hung up on me. Wtf!!!!! You guys messed up my bill but because you guys hire people who dont know anything they end up hanging up. I should bot have a suspended line because you guys messed up my bill and refuse to fix it. 😡😡

  • danddrost Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia

    @freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers

  • djandymurphy DJ Andy Murphy (@djandymurphy) reported

    @freedomsupport Hey! The hosting provider responded to my take down request pretty sharpish so that site should now be gone.

  • bishu_fierce Vera (@bishu_fierce) reported

    @FreedomMobile Can you guys atleast get a 5G network? I have a 5G phone but can’t connect coz you guys don’t have a 5G network. I’ll be switching to a better phone company soon 🤮🤮🤮

  • Justin26750505 All Eyez On The Prize (@Justin26750505) reported

    @FreedomMobile Seem to have ALOT of issues on your website. Nothing loads properly on any browser I use on my phone anyway. Can't see the devices and can't access contacts or anything for that matter. Just tossing it out there the site needs to work to get clients.

  • annettecic Walking Dead Fanatic (@annettecic) reported

    @freedomsupport no service right now???

  • ConnedSoomer ConnedSoomer (@ConnedSoomer) reported

    @freedomsupport None on the freedom network because I left. You guys are bad.

  • phanmac Phani (@phanmac) reported

    @FreedomMobile probably worst of all service providers @freedomsupport pathetic customer service can't even take feedback properly