Freedom Mobile Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (70%)
-
Phone (14%)
-
Wi-fi (7%)
-
Total Blackout (5%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Ottawa, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
-
Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
-
Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
-
March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
-
Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
-
Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
-
Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
-
Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
-
Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
𝑹𝒐𝒃𝒆𝒓𝒕 𝑫𝒗𝒐𝒓𝒌𝒊𝒏 🇨🇦🇺🇸🏳️🌈
(@korvomonte) reported
@freedomsupport can anyone help me using hotspot/usb? @TekSavvyBuzz lost my internet connection and I'm desperately trying to get back online. i called tech support but the only thing they were able to get me connected via bluetooth.
-
Purab
(@nishan11423) reported
@freedomsupport I bought a phone this week an iPhone .. I tried to return it but the store owner is not allowing the 15 day refund policy.. this is illegal .. this is $1200 phone scam . Help
-
Mark Warner
(@MAAWLAW) reported
“We are (and have always been) prepared to acquire @ShawInfo and to continue to offer bundled services to its 450,000 customers’… #Globalive is the only prospective buyer of @FreedomMobile prepared to acquire those ‘increasingly valuable’ customer contracts.”🤔 #competition
-
ㅤgandhi
(@notmanishgandhi) reported
@freedomsupport Customer service of Freedom truly sucks. Call is connected smoothly but when the representative hear about the problem. Surprise, the call gets disconnected. Happened to me 2 times JUST TODAY.
-
Margaret Westaway, MEd
(@MargaretOW) reported
@freedomsupport payment services not working?
-
ㅤgandhi
(@notmanishgandhi) reported
@freedomsupport Customer service of freedom is VERY bad. I called 3 months ago to put my phone on vacation mode they didnt do it. I paid 2 months for no service, when i called i was assured my bill will get from 45 to 40$ for the next 4 months HOWEVER now im getting 50$/month
-
Morimori 🐯 The Next, Yeet!
(@Wingalpha) reported
@freedomsupport good morning I noticed I havent had signal in some subway stations. Is there mainteinance going on ?
-
t.
(@toobadaw) reported
@freedomsupport @WinterBourneTO It seems to be down on the app and the website as well!
-
yapatooots {777}
(@yapatooots) reported
@freedomsupport My wife and I both doesn't have signal coverage in the TTC yesterday. To which has brought me stress as I thought I was hacked.
-
4
(@kingjgotitt) reported
I pay 127 dollars to talk to no one a month freedom sucks @FreedomMobile