Freedom Mobile

Freedom Mobile Outage Report in Grimsby, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Grimsby, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grimsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Grimsby, Ontario 09/15/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Grimsby, Ontario

Latest outage, problems and issue reports in Grimsby and nearby locations:

  • tpalaura Laura Caldwell (@tpalaura) reported from Lincoln, Ontario

    @freedomsupport anyone else having service issues right now?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alberteje66 alberteje66 (@alberteje66) reported

    @freedomsupport my Motorola edge plus it's getting the purple splotches display issue. What can I do? I got it through Freedom

  • groveranuj Anuj Grover (@groveranuj) reported

    @FreedomMobile your website seems to be down? Wouldn't load anything after the home page. The app is no different. Always had a back experience with the app in the past too.

  • jiayuduanhhz jiayuduanhhz@gmail.com (@jiayuduanhhz) reported

    @FreedomMobile Hello, I am out of Canada and trying to pay my bills. I forgot my PIN, so I would like to reset my password, but I never got the link sent to my email that helps reset the password. Please help.

  • SalomeWiredu salome wiredu (@SalomeWiredu) reported

    @sierraabond @FreedomMobile @FreedomMobile continued to charge my account after I closed it and claimed they didn’t receive a notice of cancellation from me. Worst yet, they charged me an additional device charge of $74 for a device I bought outright with no balance. They sent my account to collections.

  • JF_Viljoen Jf Viljoen (@JF_Viljoen) reported

    @Crackmacs @FreedomMobile @koodo I have 18gb + 2gb roaming with Freedom. Rebooking the phone when you need to hop onto a roaming network is a minor inconvenience for paying less AND having enough data to stream spotify all month.

  • gakrao AK (@gakrao) reported

    @Bell I wanted to migrate over to your network back in September but due to non delivery of sim card from your end I put in a request to cancel the port request which never happened. @FreedomMobile says that they can still see a port request active from your end. 1/2

  • MarkBourrie Mark Bourrie (@MarkBourrie) reported

    @WINDmobile @FreedomMobile Is your service any good? Because, frankly, I've had it with incumbents. Are you a subsidiary of Telus, Rogers, Bell or Videotron?

  • Rustykitty65 Yosh & Rusty's Mum (@Rustykitty65) reported

    @freedomsupport I'll give you a call later. As an existing customer I can switch to one of the deals? Also, do you have simple phones with big screens for seniors?

  • kiana_sao Kiana (@kiana_sao) reported

    @virginmobilecan Honestly, you have to be the worst mobile company. Locked into contract until Nov 2020. Phone is now paid but my bill did not go down. Called and was told the plan isn’t reduced unless I call in. You guys are crooks. Hello @FreedomMobile

  • mstomicic Tania Tomicic (@mstomicic) reported

    @FreedomMobile wow! customer service gets worse! I was told 24 hours to get my number back that you changed without my permisson, I waited patiently and now another 24-48 hours? This is ridiculous! Unacceptable.