Freedom Mobile Outage Report in Grimsby, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Grimsby, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grimsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Grimsby, Ontario

Latest outage, problems and issue reports in Grimsby and nearby locations:

• Laura Caldwell (@tpalaura) reported 42 minutes ago from Lincoln, Ontario

  @freedomsupport anyone else having service issues right now?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Bef (e porter) (@snowbringer) reported 4 minutes ago

  I'm getting close to my second hour of waiting in messaging queue to address a billing discrepancy with @FreedomMobile and wowo, they must be swamped today. I feel for the customer service reps. I just want to go vote, but... in queue. :(

• Aurelia Cotta (@AureliaCotta) reported 5 minutes ago

  In good news, my kids new phone from @FreedomMobile works after I got some late night help switching SIM cards and settings and suddenly, boom. So that was the one bright light.

• tito (@hebero1984) reported 7 minutes ago

  @freedomsupport been over 6 months trying to get a hold of someone higher then a manager . Why is it in your policy to give no time frame or day or anything for someone higher then a manager to contact customer.

• Evil-Streak (@Evil_Streak) reported 9 minutes ago

  @freedomsupport These options were not offered and trust me when I say a credit check wouldn't be an issue. Your company stated if I wanted it brought to a store I had to pay $100 as a inventory deposit. Yet if I order it online I can get it for free and suggested I go home and order it online

• MITCH (he/him) (@level28mitch) reported 12 minutes ago

  @freedomsupport No one at your company can provide me with a tracking number and Fedex states my tracking number is not valid that was provided via email. Can someone please help me? This is super frustrating.

• Nisha Purushothaman (@Nisha_Photos) reported 14 minutes ago

  The biggest mistake I have done is choosing #FreedomMobile as my phone connection. Their support team - @freedomsupport - is an absolute failure. I am trying to change my address for two weeks. two weeks ago they said it's done... but not done yet... anyone got any suggestions...

• DillSlice (@Dillslice) reported 14 minutes ago

  @freedomsupport still no update on me being UNABLE to make or receive calls on this network....

• John Daryl  (@jhndryl) reported 15 minutes ago from Toronto, Ontario

  @freedomsupport Thank you. Hopefully this gets to fix the issue.

• Pilot (@oshawapilot) reported 17 minutes ago

  @FreedomMobile just spent almost an hour on the phone trying to get an answer regarding upgrading my phone, never did get the information I was looking for and then the rep who promised to call me back because of a bad connection….never did. Ugh, terrible CS….

• Nisha Purushothaman (@Nisha_Photos) reported 18 minutes ago

  @harimenonz @freedomsupport it's really crazy - a simple address change and no one is able to give a solution, which is sad, once again. they said they fixed it 2 weeks ago, today, from morning till this time, even now talking to the support team. support request #FreedomMobile @freedomsupport