Freedom Mobile Outage Report in Grimsby, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Grimsby, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Grimsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (51%)

2. 

   Phone (29%)

3. 

   Total Blackout (11%)

4. 

   Wi-fi (6%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Grimsby, Ontario

Latest outage, problems and issue reports in Grimsby and nearby locations:

• Laura Caldwell (@tpalaura) reported 8 minutes ago from Lincoln, Ontario

  @freedomsupport anyone else having service issues right now?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• HumanRights (@Himansh73858306) reported 2 minutes ago

  @freedomsupport Thanks I did not know about the 15 day buyer remorse. I would like to use it if your team is not able to fix the issue tomorrow. Please let me know what’s the process to cancel. Thanks!

• Ashley Hynd (@ashley_hynd) reported 11 minutes ago

  @freedomsupport I have sent a DM and it’s gone unread, I was also set up with a text chat which wouldn’t load, serious the only way I get support from @freedomsupport is when I publicly tweet at you

• Andrew Gilbert (@rapidlytapardew) reported 13 minutes ago

  I’ve been trying to pay a @FreedomMobile bill for over a month now and it just cannot happen for some reason. The app, website, automated phone, and live customer service have all just not worked. Do I have to try bitcoin or like sheep skins or something?

• Kesha (@missdesai88) reported 13 minutes ago

  @FreedomMobile pathetic customer service. No updates on notes. Supervisor says different things and your agent says different thing even with case number. Moreover they hang up on you. You guys sucks. Improve your customer service. I mever recommend to anyone I swear.

• Rana Arbaz Jamshed (@ArbazRana3) reported 14 minutes ago

  Absolute horrible customer service @FreedomMobile

• Tess Tyckle (Shim/****) (@TTyckle) reported 14 minutes ago

  @FreedomMobile Do you guys have an update on group messaging support? Everytime I inquire I get told “We’re working on it”. That was two years ago, and there’s still no group messaging. What’s up with that?

• Frances Roberts Reilly (@francescsr) reported 16 minutes ago

  @ashley_hynd @freedomsupport @FreedomMobile We gave up on Freedom bec outside of cities their coverage is patchy or non existent. We switched to Koodo as they have great service coverage although GBs used are capped so there’s sometimes extra fees, like $5.00.

• david shaw 🇨🇦 🏳️‍🌈 (@TheCNDViking) reported 17 minutes ago

  so was talking to someone from @freedomsupport about my issues with upgrading online and was told no i can not do it online i am not eligible due to a recent billing delay? i have to go instore. now tell me how can someone do that when my city is on lockdown?? makes no sense.

• Jon (@Jon49071940) reported 18 minutes ago

  @freedomsupport @FreedomMobile Your service is completely down again in Alliston Ontario! What a joke this service is!

• Ritenowbabs (@ritenowbabs) reported 21 minutes ago

  @FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.