Freedom Mobile Outage Report in Burlington, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Burlington, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Oakville, Milton, Ancaster and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Oakville |
Phone | |
| Toronto |
Internet | |
| Oakville |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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Tamika Shayane 🇯🇲
(@TamikaBrownnn) reported
from
Oakville, Ontario
@FreedomMobile the worse customer service I’ve ever received. I’m cutting my services.
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
@freedomsupport I've already explained in my previous tweet what the problem is
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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Bounty Hunter Toys
(@bhtoys) reported
from
Hamilton, Ontario
@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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J-U-S
(@SanchezJusely) reported
@TheJUNOAwards @justinbieber @FreedomMobile All bad I vote for #JFCJustinBieber
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J-U-S
(@SanchezJusely) reported
@TheJUNOAwards @justinbieber @FreedomMobile Unstable I vote for #JFCJustinBieber
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chaern
(@chaern2) reported
@freedomsupport I won't use my freedom mobile account for half year. how can I cancel my account or keep it in a low price?
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Asma Aouadi
(@AsmaAouadi7) reported
@freedomsupport I ve been contacting you guys several times since March 1st and I was extremely patient your colleagues have been promising me solutions but in vain last time they told mr they ll call back after one week with a solution and guess what they didn't.i was the one who called
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Sean Feldman
(@sfeldman) reported
from
Calgary, Alberta
@freedomsupport reception in Royal Oak NW is horrid. 3 different phones.
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MK QTR
(@MKQTR4) reported
@FreedomMobile @TheJUNOAwards Educate your customer support agent how to handle customer issues with respect..!
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Esdras✨
(@gwsAG93) reported
@TheJUNOAwards @theweeknd @FreedomMobile Coming down #JFCTheWeeknd
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Asma Aouadi
(@AsmaAouadi7) reported
@freedomsupport and they asked me to wait another week!!! seriously with everythingvi explained to them with all the trouble shooting they did it s simple just refund me and let me go in peace don't put my life neither my daughter in jeopardy as I don't have anyone here except my phone!
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Asma Aouadi
(@AsmaAouadi7) reported
@FreedomMobile I can't be more disappointed with such service provider and I m trapped since they didn't want to refund my money which they were deducting twice from the debit and current they are ignoring a client safety who clearly informed them
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Siddharth Shah
(@_siddharthshah) reported
@FreedomMobile - I am having hard time with the customer care service. I have been told at store that activation fees will be waived off after talking to customer care but no one is listening. I trusted your store and now it is going nowhere. Can someone help ?