Freedom Mobile

Freedom Mobile Outage Report in Burlington, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burlington, Ontario 02/13/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burlington, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto and Oakville.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • jdriscoll03 jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • domixiqueee dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @freedomsupport I need support please check your inbox

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile I was an extremely happy customer up until today.

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • Sab44Fab FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • InevitableStan 007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

  • Renoversity Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • _ana__lynn ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • feettofeet GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • talk2niyi Adeniyi Adebote (@talk2niyi) reported from Milton, Ontario

    @FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

  • MacDKB Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • ___richb ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TarunBB Tarun Babbar (@TarunBB) reported

    @FreedomMobile I am really frustrated dealing with you and your customer care. If your systems are always down and under maintenance, why don't stop selling new connections? I have requested a new sim card, and poor me decided to buy from you. 3 weeks and the order is not gone!

  • Kat41414 Truth: Visible In the Eyes & Actions. (@Kat41414) reported

    I'm so frustrated with my data & customer service that I forgot to tweet this to @FreedomMobile 😾

  • ayanaavelasco av. (@ayanaavelasco) reported

    @FreedomMobile is the worst phone carrier. That’s it.. that’s the tweet.

  • Tazco Danox🇨🇦 (@Tazco) reported

    @freedomsupport Damn, so the s21 ultra 128gb was a higher interest then the 256gb or 512gb? Well I guess I will be sending it back and going to samsung then.

  • UrfadasFada OkNiggaAnd? (@UrfadasFada) reported

    @FreedomMobile fix your ******* app and stop charging me two ******* times . i gotta wait a week for a ******* refund .

  • m_feren Michelle (@m_feren) reported

    @FreedomMobile is cell service down? Mine keep telling me I'm out of my home range and switching to national, which doesn't work.

  • synth4ever synth4ever (@synth4ever) reported

    @freedomsupport can receive txts, but unable to send outbound txt messages since 1:12pm PST today. Called Freedom, they were unable to resolve. Sent you ticket # in DM. Can you please escalate to network tech ASAP? Others reporting similar issue, is it outbound txt outage?

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario

    @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

  • jay_rourke Jay (@jay_rourke) reported

    @Tazco @FreedomMobile Google one gives 200 gig storage for 2.50 a month. Also amazon storage, and degoo gives you 200 gig plus more..plenty of safe places to store ****. Back up to usb also..piss easy.

  • lauraslines Laura (@lauraslines) reported

    @freedomsupport I have no mobile service right now, which I need t receive a text to 2 factor authenticate my log in to work from home. Please help! I'm missing a meeting.