Freedom Mobile Outage Report in Burlington, Ontario
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The latest reports from users having issues in Burlington come from postal codes L7M.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (48%)
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Internet (39%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
Live Outage Map Near Burlington, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Hamilton, Burlington and Oakville.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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kiki enen-MOR🦋 (@chocolatmilq) reported from Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Michelle Williamson (@MichCWilliamson) reported from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Dominica Larkin (@DominicaLarkin) reported from Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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Carrie Oehm (@Coehmer) reported from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Haleigh Ní Mhacháin (@HalsyBear) reported from Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Erik (@angrybearTO) reported from Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Yashy Murphy (@YashYanthi) reported from Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Dominic Persaud (@DominicPersaud) reported from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Abe C (@abeventures) reported from Burlington, Ontario
Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom
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Erica Ehm (@EricaEhm) reported from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Jaded (@chimozy_charles) reported from Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Erica Ehm (@EricaEhm) reported from Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Kim Talbot (@ktalbot70) reported from Hamilton, Ontario
@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.
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Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario
@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.
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Nick Walczak (@kornick) reported from Hamilton, Ontario
@caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.
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Bruno Garcia (@brungarc) reported from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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chip (@chippy_nonstop) reported from Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Saurabh Bhasin (@Saurabh29902746) reported
@FreedomMobile Seems like your service is down in Mississauga, ON today? All of my family members have no service at all. #badservice #fixitnow
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Paul M (@pmifsud) reported
@freedomsupport And you call yourself a communications provider even though your customer service cannot not perform outbound calls. Utterly disappointed. I’m not typing my issue you out to you. Call me if you are serious, otherwise take note folks. This outfit is a joke!
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Who Dis (@WhoHak) reported
@freedomsupport Z.Z, direct message for what ?! I already called and speak to them. THIS IS SOLELY FOR PUBLIC AWARENESS. FURTHERMORE , the help that the customers need is for y’all to stop being frauds and keep on your offers. Have a pleasant evening Z.Z
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Craig (@Craig69440669) reported
@freedomsupport I tried to get help but jhay took so long in answering that I left.
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Who Dis (@WhoHak) reported
@freedomsupport Y’all are still frauds!!!! We had to behave like hooligans over the damn phone for y’all to process that offer y’all promised. Next time the police and credit card fraud department will be on the call with us.
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Mary Lou Tatton (@MLTspecialties) reported
@AureliaCotta @RogersHelps @FreedomMobile Yup. That’s how service works these days. Badly. But eventually everyone comes to despise their ‘provider’. Cogeco & Bell. I hate them equally.
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juniour95 (@juniour95) reported
@Saurabh29902746 @FreedomMobile Same here. I’m located in Mississauga and haven’t had service all morning.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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Tudor Hodan (@iontudorhodan) reported
@freedomsupport Not for me. Wasted hours trying to sign into an European bank, but verification code doesn’t go through SMS. Forbidding TS team refused to provide the resolution in print form.
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Krazy Kanuk (@kanuk_krazy) reported
@FreedomMobile so your supervisor solution to me loosing signal in my city was for me to drive back to the spot where I lost reception and call him back.... do you see what's wrong with this solution?? I have called multiple times about my service issues to get the runaround.