Freedom Mobile

Freedom Mobile Outage Report in Burlington, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Burlington come from postal codes L7R.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burlington, Ontario 03/21/2026 00:30

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burlington, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Oakville, Burlington and Hamilton.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • jdriscoll03 jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario

    @FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday

  • _ana__lynn ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • Sab44Fab FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile I was an extremely happy customer up until today.

  • domixiqueee dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • InevitableStan 007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.

  • ___richb ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • MacDKB Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • talk2niyi Adeniyi Adebote (@talk2niyi) reported from Milton, Ontario

    @FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.

  • feettofeet GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @freedomsupport I need support please check your inbox

  • Beautylicious82 Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario

    @VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RobSteffle Rob Steffler (@RobSteffle) reported

    @FreedomMobile can you refer me to a mobile company that offers customer service please

  • reachme_vamshi Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported

    @FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

  • JRTeodoro4 JrT (@JRTeodoro4) reported

    @FreedomMobile Is there problem with your internet today? December 16th?

  • CuratedCollect Keegan Seeburger (@CuratedCollect) reported

    After 15 years we dropped @Rogers they offered no price match or customer retention. And wouldn’t even offer the same rate as their “new to Canada” offer… @FreedomMobile FTW exact same everything and bill is down $100 month

  • jaynoelmcintyre Jay McIntyre (@jaynoelmcintyre) reported

    @FreedomMobile is there currently an outage with home internet?

  • temid4yo Temi🐆🍒 (@temid4yo) reported

    @FreedomMobile can you pick up the customer care line omggg

  • caitlinnspencer Caitlin (@caitlinnspencer) reported

    @FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??

  • EtInferius J.S. Karma (@EtInferius) reported

    @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

  • Juliettemvp Juliette (@Juliettemvp) reported

    @FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.

  • allfeteinc rui (@allfeteinc) reported

    @FreedomMobile data outage on my iPhone since 8:05 AM this morning, in GTA area, is it only myself?