Freedom Mobile Outage Report in Burlington, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Burlington, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Oakville and Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Brian (Stuttering Loudly)
(@StutterLoudly) reported
from
Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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Cristian Arango
(@krixthyan) reported
from
Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
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ПΣЯM ©
(@njmckenzie) reported
from
Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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Jan J
(@HBchic_Jade) reported
from
Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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mary
(@mary35047396) reported
from
Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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Call Me Scotty
(@andreammscott) reported
from
Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴
(@colinscameron) reported
from
Burlington, Ontario
@freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
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Don Schacter
(@donschacter) reported
from
Toronto, Ontario
@FreedomMobile terrible & annoying commercial
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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azhar
(@bobsakomano) reported
from
Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Of All Time
(@JoOfAllTime) reported
@FreedomMobile Oh my god @dreamwastaken they put you in a PHONE?! 911 HELP
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Toulla
(@Toulla101) reported
@freedomsupport 😔I told them on the phone I will pay it in a few days but they said sorry we cannot help you and I find after Freedom made their millions and got really brutal.
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Carla Verdugo
(@CarliDrewTrebor) reported
@freedomsupport hi there, I have an insurance and I wanna use it cause my phone is broken so how can I do it
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HerbertAWalsh aka HotPies.snowback.JellyRoll Slim
(@HerbertAWalsh) reported
@freedomsupport ..the problem is i am so hacked because the canadian gov refuses to stop allowing people to illegally endanger women by accessing my account such as an instacart drivers avatar to be shown on my likee timeline while they were shopping..comprendeh?
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shawn mills
(@djjohnhookah) reported
@freedomsupport And just like that. I spoke to your customer service and now I want a new carrier.
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Toulla
(@Toulla101) reported
@freedomsupport What's the point will you connect my line? Even if it shows a few broken promises a policy that Freedom created.
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Moussa, N.♈️
(@Ca_2796nm) reported
@FreedomMobile I’m not able to make online payments to my bills because of a “system error”. I tried contacting customer support and they could help fix my problem. They said they were going to notify IT. However, seems like the issue isn’t on everyone’s accounts.
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shawn mills
(@djjohnhookah) reported
@GwapogiTalaga @koodo @FreedomMobile Same will happen with freedom. Just wait till they mess with your billing. I lasted one contract no issues and since renewal they’re making stuff up
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Toulla
(@Toulla101) reported
@freedomsupport 😔No that's not the reality of your company and you know what not having my phone does not help the situation and they cannot connect my line and that's the reality of the greedy world. Freedom mobile made their millions they can't wait a few more days? I live in poverty and
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Howard
(@BizDirector) reported
@freedomsupport And if you want to help. Dont message. Have a person who can communicate properly in english call me from a center in Canada.