Freedom Mobile Outage in Burlington, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

 Some problems detected at Freedom Mobile

Freedom Mobile problems in the last 24 hours in Burlington, Ontario

Freedom Mobile Outage Chart in Burlington, Ontario

July 20: Problems at Freedom Mobile

Freedom Mobile is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Phone
(81.51%)
Internet
(9.20%)
Total Blackout
(4.73%)
E-mail
(2.24%)
TV
(1.72%)
Wi-fi
(.60%)

Freedom Mobile Outage Map Near Burlington, Ontario

The most recent outage reports and issues originated from Toronto, Stoney Creek, Burlington, Milton, Hamilton, Ancaster, Dundas and Oakville.

Toronto Phone
Toronto Phone
Stoney Creek Phone
Burlington Total Blackout
Toronto Internet
Toronto Internet

Freedom Mobile in Burlington, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Freedom Mobile Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:
  • _ana__lynn ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • ___richb ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • feettofeet GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • InevitableStan 007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • domixiqueee dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

  • Renoversity Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • JaymeeTorres Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • llsebben Laura (@llsebben) reported from Toronto, Ontario

    Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

  • ScarbFestTO TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario

    @FreedomMobile having issues with one of our lines cannot receive incoming calls

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • RichardKCarlson Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario

    @FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!

  • Simone_RC67 Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • TechWithRed Marianthe Mesbouris (@TechWithRed) reported from Toronto, Ontario

    @FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!

  • Willem_Michael Willem de Ruijter (@Willem_Michael) reported from Toronto, Ontario

    I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @thebigguy86 @Mike_Bellegarde @FreedomMobile Now all you have to do is find a decent signal to use your 3 phones 🥴🤪

  • atharafzal Athar Afzal (@atharafzal) reported from Oakville, Ontario

    @freedomsupport Oh no - that’s bad!

  • Steve_Genier Steve G (@Steve_Genier) reported from Burlington, Ontario

    @FreedomMobile the worst service I’ve ever had! Terrible call coverage, can’t connect to the internet even when I have full bars showing and LTE to boot! Never should have left my other carrier! Garage! #freedommobile

  • mattrorabeck Matt Rorabeck (@mattrorabeck) reported from Toronto, Ontario

    Uh, @FreedomMobile has been down all morning and there hasn’t been a single word from them on social or anywhere. 😒 🙄

  • atharafzal Athar Afzal (@atharafzal) reported from Burlington, Ontario

    @Shak1948 @freedomsupport Sorry to hear this - but always go to a corporately owned @FreedomMobile store - they give better service than the franchised ones

  • atharafzal Athar Afzal (@atharafzal) reported from Burlington, Ontario

    @freedomsupport Many years ago when I had your service with Wind mobile, I was told that there is a slight I could go to to report spots which was not getting service. Does that still exist as I have issues on Brant Street and & Dundas in Burlington.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport Well I have an everywhere 49 plan with 6 gig of data and I can’t get any internet outside of my home network! And as far as I understood from when I signed up with freedom. That would be included in my plan.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport Well I have an everywhere 49 plan with 6 gig of data and I can’t get any internet outside of my home network! And as far as I understood from when I signed up with freedom. That would be included in my plan.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @wanderpow @ROCKthusiast @FreedomMobile You’ll get more Gigs with freedom for your money, but you’ll sacrifice on service coverage for sure. And forget about getting data outside home area. And if you upgrade your phone, that’s on top just like anywhere else.

  • TeoZapata SalchiPapi 🇨🇴 (@TeoZapata) reported from Burlington, Ontario

    @FreedomMobile you guys should really investigate in how some of your Costumer Support assists your costumers. I should not have to be put on hold for 4 minutes after every single question I have. . Roughly 30 minutes into a call and I still didn’t get an answer.

  • bruce_in Bruce MacNeil (@bruce_in) reported from Toronto, Ontario

    Long term customer of @FreedomMobile really noticing the added cost since the Shaw takeover. Slow network as the clamber for nickels and dimes continues. #Mobility #Canada #Toronto

  • tedbutler9 Ted Butler (@tedbutler9) reported from Toronto, Ontario

    @badbrad888 @TrafficLA_ @JustinTrudeau @Bell @Rogers @TELUS @FreedomMobile Chinese phones are a Trojan horse of viruses intended to take us down

  • anthony46938968 Sungmanitu2018 (@anthony46938968) reported from Toronto, Ontario

    I'm not impressed with your service @FreedomMobile We have danced enough ! Time to consider another partner.

  • DeanLubaki ? (@DeanLubaki) reported from Toronto, Ontario

    .@FreedomMobile staff at your Eaton Centre store said to me: "we can't just sell you a SIM we have to activate it". Hummm then why is there an online activation option? Your staff want their commission so bad they're lying to me?

  • godsonwayesu GOD's SON (@godsonwayesu) reported from Toronto, Ontario

    @freedomsupport I need a free phone. Been a valuable customer for 5 years and I can't get a contract with you guys?¿ It doesn't make sense.

  • FreezaChin 何兆安 (@FreezaChin) reported from Toronto, Ontario

    @thisisgrump @Rogers @FreedomMobile If anything I’m getting better reception in places where it used to be shit ie basement venues

  • FreezaChin 何兆安 (@FreezaChin) reported from Toronto, Ontario

    @thisisgrump @Rogers @FreedomMobile I waited for @jayemkayem to have the plan for almost two months first and she had zero problems even in England so nah

  • HabtomKidane Habtom Kidane (@HabtomKidane) reported from Toronto, Ontario

    @FreedomMobile 2/2 .. I have a video mistreating us and refusing from giving us adequate information of z product, calling “ignorance” when I told him that “customer is a king and should b treated as kings and queens” I am freedom client & please tell me if credit card is needed to buy a SIM ?

  • jeremyBanks Jeremy (@jeremyBanks) reported from Toronto, Ontario

    @freedomsupport’s website is so broken you can’t manage your phone from your phone and so inaccessible it should be a civil rights violation. It just locked me out again because it failed to load its captcha result five times in a row. Don’t want my money? I’ll pay Bell instead.

  • imigliano73 Isabella Migliano (@imigliano73) reported from Toronto, Ontario

    @FreedomMobile is the network down. My text messages to other freedom mobile users are not going through?

  • TheEnterTayner MurDucktales (@TheEnterTayner) reported from Toronto, Ontario

    @FreedomMobile who would i contact about an employee issue?

  • zaviaarrayyan Syed Mohsin Rizvi (@zaviaarrayyan) reported from Milton, Ontario

    @freedomsupport i recently had a conversation with Freedom customer support. They need proper training about their companies packages, They need to be courtios rather than aaggressive. Pretty bad experience with freedom, call reception is very poor.

  • sungmanitu1958 Sungmanitu1958 (@sungmanitu1958) reported from Toronto, Ontario

    @FreedomMobile WTF ! YOU NEED TO FIX MY CONNECTION TO THE INTERNET! I PAYED YOUR BILL EARLY! GIVE ME MY SERVICE!!!!

  • mikiewhite Michael White (@mikiewhite) reported from Toronto, Ontario

    @freedomsupport Question: I notice my pixel 2 xl, screen is more fun than when I first got the phone. The problem started 3 weeks after I got the phone. Any suggestions

  • flyporter20 Steve Burnell (@flyporter20) reported from Toronto, Ontario

    @freedomsupport why cant I make calls? My phone says "not registered on the network?

  • eanbowman Softness Guaranteed ? (@eanbowman) reported from Toronto, Ontario

    @FreedomMobile sync-but-no-surf all along the Martin Goodman Trail in Toronto this morning. (Full bars but no 4G signal. Tried all usual diagnosis steps.) Just an FYI. No I don't want to talk to a CSR. Just let your network team know 4G backbone is acting up.

  • lamoywilliams Lamoy (@lamoywilliams) reported from Toronto, Ontario

    @freedomsupport I’m customer of 10 years. I’ve been with Wind before it became #freedommobile my account is still showing a balance that needs to be cleared. I never had a late payment & was probably your best customer. Don’t ruin my perfect credit rating.Please fix @ConsumerSOS

  • pels_bad Perdue (@pels_bad) reported from Toronto, Ontario

    @FreedomMobile your customer service is shitty

  • ITSWH0RECHATA ᴍɪɢᴜᴇʟ ᴄᴏʟɪɴ ?? (@ITSWH0RECHATA) reported from Toronto, Ontario

    @FreedomMobile My LTE is not working :/ neither my 3G

  • CraftBeersBlog Craft Beer Diaries (@CraftBeersBlog) reported from Burlington, Ontario

    @kayak360 @FreedomMobile Switched to @PublicMobile from @FreedomMobile last year. Never looked back.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • denob15 kevj15 (@denob15) reported

    @FreedomMobile Crapy cell service outside your service area as there are too many dead spots. What if one breaks down with no cell phone service

  • VancitySaggu Vik Saggu (@VancitySaggu) reported

    @FreedomMobile your customer service needs to give call back numbers! Been on the line for 20 minutes. Doesn’t even say how long the wait is!!!

  • tazzie44 tazzie49🇨🇦 (@tazzie44) reported

    @FreedomMobile Seems to me your having problems with texting and other stuff fix that before anything eles service had been down 2 to 3 days

  • hiztorygaming1 hiztorygaming (@hiztorygaming1) reported

    @freedomsupport Calgary phone signal is down. Just drove from downtown to south east. No signal the entire time other than about 60 seconds of LTE at my house.

  • denob15 kevj15 (@denob15) reported

    @FreedomMobile Service coverage sucks once u leave the city.

  • EnTyse Tyse © (@EnTyse) reported

    @freedomsupport pls fix the connection and network!! My calls aren’t going through and/or calls are dropping

  • moinmukhi Moeenhussain Mukhi (@moinmukhi) reported

    An outage in the cellular network of #FreedomMobile in #VictoriaBC

  • beautyvineco Beauty Vine Co (@beautyvineco) reported

    Another weekend and no service with freedommobile....lost 2 days last weekend and here we go again...the worst company #freedommobile #yyc #weekend #Canada #BeAware #alberta

  • Otamour Otamour @Hakuoki (@Otamour) reported

    @FreedomMobile was there a outage yesterday, my service was DEAD yesterday night from 8pm-2am

  • Drew32511706 Drew (@Drew32511706) reported

    @FreedomMobile can i get some credits for the issue i had for 2 weeks i had issue then everyone had issues but i was home alone with a 2 year old and no way to call 911