Freedom Mobile Outage Report in Burlington, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Burlington, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Oakville and Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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Lorraine Marie Moran
(@LoriMoran_1) reported
from
Toronto, Ontario
@FreedomMobile is your app down?? I can’t pay my bill?
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
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Marvin
(@marvinandro) reported
from
Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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Brian (Stuttering Loudly)
(@StutterLoudly) reported
from
Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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azhar
(@bobsakomano) reported
from
Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
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mary
(@mary35047396) reported
from
Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
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ПΣЯM ©
(@njmckenzie) reported
from
Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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Jan J
(@HBchic_Jade) reported
from
Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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Kutty MD
(@Kuttysark) reported
from
Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
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Cristian Arango
(@krixthyan) reported
from
Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
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Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴
(@colinscameron) reported
from
Burlington, Ontario
@freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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sarahkbingler
(@sarahkbingler) reported
from
Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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Don Schacter
(@donschacter) reported
from
Toronto, Ontario
@FreedomMobile terrible & annoying commercial
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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ArgoFluffy/BigNish
(@ArgoFluffy) reported
from
Toronto, Ontario
@FreedomMobile is there any issues happening? I can’t send text, even over wifi.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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MyNewPunkBand
(@NewPunkBand) reported
@freedomsupport Hey, I replied to say I've already done all of this and your team is telling me that no one is responsible for this type of payment issue. Please escalate or let me know next steps. Otherwise I'll just port.
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MXNT$
(@Montel_Manhertz) reported
@KeelahMcIntosh @FreedomMobile I was with them when the network was smaller and before they had fast data, it was decent. Just be prepared for some call drops here and there. I only left because I was getting discounts for Rogers.
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Gerry farkas
(@Gerryfarkas9) reported
@freedomsupport One customer had bought a 40” tv that was 46” wide and I sold her a 55” tv that was 47.5” wide. When she protested I pointed out that there was an actual 1.5” width difference meaning.75” per side. I had brought out a measuring tape and had her eyeball.75”
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#FreeCareyPrice
(@2ndlast2rise) reported
Recommendations wanted: I'm done with @FreedomMobile. The service has gone to **** ever since Shaw bought them & their latest billing screw-up is the last straw. The only thing about them I liked was the low monthly fee of $45. But I can get that with Virgin+, Koodo or Fido.
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Lisa Boyle
(@Li_Bo_X) reported
@freedomsupport I’m in the middle of a DM conversation in need of help can you return please
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Blyssful Beauty
(@blyssfulbeauty) reported
@freedomsupport Thank you, the issue is the prepaid account says the top up is due today as I opened the new prepaid this and of course I wanted to pay it off right away but didn’t work and I want to make sure I wasn’t billed any extra due to the top up system error. Will I be charged extra?
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Dallas Groot
(@iamgroot11) reported
@freedomsupport How about a lower price to my bill... I called last week to cancel my Apple Watch plan as I never use the data. I’d never use this promo you sent me. It’s just to get more money out of me.
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Alpha leon
(@Alphaleon9) reported
@freedomsupport Hello, how are you ! I was talking to an agent to get a phone today but unfortunately they say you can't order a phone online. Please fix the problem.
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Bisi
(@bissybody123) reported
@freedomsupport @Vanterax I've I've having this issue for 2 days. Has it been fixed?
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Dima Makei
(@dima_makei) reported
@vote4robgill @freedomsupport Good question! I’m not sure I think we need to check with our local cell service operators.