Freedom Mobile outages and service status in Burlington, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Adeniyi Adebote (@talk2niyi) reported from Milton, Ontario@FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!
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Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks
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Abe C (@abeventures) reported from Burlington, OntarioDear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom
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Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.
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Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario@freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...
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Tamika Shayane 🇯🇲 (@TamikaBrownnn) reported from Oakville, Ontario@FreedomMobile the worse customer service I’ve ever received. I’m cutting my services.
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Nicole {Top 9%} (@nicolexlillie) reported from Oakville, Ontario@FreedomMobile when your customer service tells me to calm down even though they keep talking over me and won't even let me get a word out
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Kim Talbot (@ktalbot70) reported from Hamilton, Ontario@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.
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Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario@freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?
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Nick Walczak (@kornick) reported from Hamilton, Ontario@caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.
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Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.
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Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴 (@colinscameron) reported from Burlington, Ontario@freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.
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Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario@freedomsupport I've already explained in my previous tweet what the problem is
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Mr. Mic (@TheRealMrMic) reported from Hamilton, OntarioHey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice
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Ron Harwood (@hazardplay) reported from Hamilton, Ontario@freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.
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Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible
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Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Joe bala (@joebalacan) reported@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile
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layla (@MAKHKHKHKHZOUMI) reported@FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.
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Javi Medina (@javiermedina15) reported@FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account
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bikku (@bikku88) reported@FreedomMobile hello anyone out there as I have to change the service
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Silvia C. (@SilviaCai) reported@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
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Greg (@pcguy8088) reported@FreedomMobile I am a customer trying to add a prepaid plan for another phone and about to give business to another carrier. Frustrated to no end using your website on desktop computer. I click the plan and there is no next step showing up.
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Rosie (@ytRosie) reported@FreedomMobile FIX THE ******* OUTAGE!
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MaxNPV (@TheMaxNPV) reported@GTM618 @FreedomMobile That’s the tricky part of visiting Niagara Falls - easy for phones to switch to the US carriers. I was there 2 weeks ago and all our Bell phones did the same thing. With Freedom I always found messaging from iPhone to be pretty responsive for support.
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Tristan Carpio (@TrisCarpio) reported@FreedomMobile hello having trouble activating an esim. Can you assist
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RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?