Freedom Mobile outages and service status in Burlington, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burlington, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Oakville, Burlington, and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Oakville
|
Phone | 2 months ago |
|
Burlington
|
Phone | 2 months ago |
|
Hamilton
|
Phone | 2 months ago |
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Hamilton
|
Phone | 2 months ago |
|
Oakville
|
Phone | 4 months ago |
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Oakville
|
Internet | 4 months ago |
Community Discussion
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Freedom Mobile Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Ron Harwood (@hazardplay) reported from Hamilton, Ontario@freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.
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Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.
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Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible
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Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks
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Nicole {Top 9%} (@nicolexlillie) reported from Oakville, Ontario@FreedomMobile when your customer service tells me to calm down even though they keep talking over me and won't even let me get a word out
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Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯
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Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴 (@colinscameron) reported from Burlington, Ontario@freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.
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Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario@freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?
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Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.
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Adeniyi Adebote (@talk2niyi) reported from Milton, Ontario@FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!
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Kim Talbot (@ktalbot70) reported from Hamilton, Ontario@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.
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Nick Walczak (@kornick) reported from Hamilton, Ontario@caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.
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Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario@freedomsupport I've already explained in my previous tweet what the problem is
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Abe C (@abeventures) reported from Burlington, OntarioDear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom
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Mr. Mic (@TheRealMrMic) reported from Hamilton, OntarioHey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice
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Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario@freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...
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Tamika Shayane 🇯🇲 (@TamikaBrownnn) reported from Oakville, Ontario@FreedomMobile the worse customer service I’ve ever received. I’m cutting my services.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@FreedomMobile Reception is absolutely terrible in Queensland and deer run Calgary. Even when showing 5g . Not worth paying for
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WyzeOne (@Remlam) reported@MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!
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norvan man (@luptyd) reported@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
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traffic controller (@trafficcntrlchd) reported@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
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manjunath anand (@ManjunathAnand) reported@FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.
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Sharayah Palmer (@SharayahPalmer) reported@FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service
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Laith Khalil (@laithkhalil) reported@FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!
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Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported@FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me
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baddiesbingebravo (@baddiesbngbravo) reported@FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service
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This Is a Collective (@thiscollective) reported@FreedomMobile - so what's the point of being able to text support if no ever answers?