Freedom Mobile Outage Report in Burlington, Ontario
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The latest reports from users having issues in Burlington come from postal codes L7M.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (51%)
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Phone (30%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Burlington, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Burlington and Hamilton.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Phone | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario
@freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....
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ПΣЯM © (@njmckenzie) reported from Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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Jan J (@HBchic_Jade) reported from Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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Don Schacter (@donschacter) reported from Toronto, Ontario
@FreedomMobile terrible & annoying commercial
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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John Daryl (@jhndryl) reported from Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
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Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴 (@colinscameron) reported from Burlington, Ontario
@freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.
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Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario
@freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company
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Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario
.@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.
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Cristian Arango (@krixthyan) reported from Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
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Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
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Call Me Scotty (@andreammscott) reported from Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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azhar (@bobsakomano) reported from Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
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Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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Marvin (@marvinandro) reported from Toronto, Ontario
@freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.
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Kutty MD (@Kuttysark) reported from Toronto, Ontario
.@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.
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Pedro Marques (@MetroManTO) reported from Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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sarahkbingler (@sarahkbingler) reported from Toronto, Ontario
@npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario
@ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.
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mary (@mary35047396) reported from Toronto, Ontario
@FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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rude gyal 🇬🇾 (@liaaaxo_) reported
@freedomsupport @FreedomMobile is literally the worst company I’ve ever had to deal with.
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oh bla dee (@SteveScho54) reported
@freedomsupport I have now had 4 calls from Service Canada robots this week alone. Several phones in the house use Freedom. They too have had an equal number When are you going to stop these calls?
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Jimbob Jones (@ArcticEidolon) reported
@FreedomMobile I don't suppose there's a way to see if a phone is in-stock online without needing a login? Alternatively, what sort of process do you guys do for stock, anyhow? Like, if something goes out, should it *theoretically* come back in, etc...?
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Rajeev Kochhar (@RajivKochhar) reported
@FreedomMobile Terrible service. No one is able to help me . I have connectivity issues in my house. The phone calls drop. Already spoken to technical support and management over half a dozen time. Big on promises with no effort to deliver. Do not fall prey to cheap service
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⛄AndyMcDandy 🇨🇦🎄 (@AndyMcDandyCDN) reported
@freedomsupport No I'm not. Been trying for a week but you guys don't want to help me.
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user 27377383 (@_liljaz1) reported
@p3rs0nn @freedomsupport Hey did you figure this out? Currently having the same issue
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James Taylor (@Jimmy_jim_bo) reported
@FreedomMobile Glad my $100 a month service can't even guarantee I can make a call or get one for that matter. Should have stayed Wind Mobile because your services are here one second and then gone the next, just like the wind. After a year it's time to switch. See ya.
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Dr. Pickard (@rwpickard) reported
@freedomsupport Can I ask in a DM why @FreedomMobile's service coverage map is inaccurate, and the company's policy about its failure to cover? The approximate answer from support via phone and in-store: the map's an estimate, you missed the deadline, too bad.
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dan russell (@danrussell67) reported
@eurogeorge @FreedomMobile Dunno no stores open and visualy impaired currently so online crap n auto replys i avoid , Why ?
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JoeTO 🌈 🇨🇦 (@ejdoran) reported
@RadicalLynx @Raidin_Blue Yes, I too am on the @freedommobile Holiday Miracle plan and have had it for ages. While I've been a loyal customer for a decade I'd like to have more than 5gb of data. Looks like I'll have to change carriers as my loyalty is seen as a bug, not a feature.