Freedom Mobile Outage Report in Burlington, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (8%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Burlington, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Milton, Ancaster, Hamilton and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
TV | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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TD Presents Scarborough Festival
(@ScarbFestTO) reported
from
Toronto, Ontario
@FreedomMobile having issues with one of our lines cannot receive incoming calls
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Marianthe Mesbouris
(@TechWithRed) reported
from
Toronto, Ontario
@FreedomMobile - need someone to contact me regarding an account! Your representatives two days in a row cannot help!
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Michael Nugent
(@michaelnugent) reported
from
Toronto, Ontario
@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks
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Mike Whelan
(@whelanmj) reported
from
Toronto, Ontario
@freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯
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007 ⚛️
(@InevitableStan) reported
from
Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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Simone RC 🇺🇸🇨🇦💜
(@Simone_RC67) reported
from
Toronto, Ontario
@AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible
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Duane Grady
(@Renoversity) reported
from
Toronto, Ontario
@Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile
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dom dom
(@domixiqueee) reported
from
Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
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Laura
(@llsebben) reported
from
Toronto, Ontario
Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport
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ri 🇮🇳
(@___richb) reported
from
Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Mike Whelan
(@whelanmj) reported
from
Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
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Willem de Ruijter
(@Willem_Michael) reported
from
Toronto, Ontario
I spent my #snowday speaking with @TELUSsupport service reps. In December 2017 @TELUS and other major Cell companies matched the @FreedomMobile #10GB plans. 14 months pass they raise the fee $10. The price we pay for #Cellphone service in #Canada is ridiculous. @CRTCeng
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Richard Carlson
(@RichardKCarlson) reported
from
Toronto, Ontario
@FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!
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GraceReflex
(@feettofeet) reported
from
Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
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ana
(@_ana__lynn) reported
from
Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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Hayme Torres
(@JaymeeTorres) reported
from
Toronto, Ontario
@freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jf Viljoen
(@JF_Viljoen) reported
@Crackmacs @FreedomMobile @koodo I have 18gb + 2gb roaming with Freedom. Rebooking the phone when you need to hop onto a roaming network is a minor inconvenience for paying less AND having enough data to stream spotify all month.
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𝗡𝗮𝗲𝗲𝗺 𝗦𝗮𝗿𝘄𝗮𝗿
(@Jamhooriat) reported
@FreedomMobile Today, Pathetic service quality and poor coverage all the way from Rupert to production way on Lougheed Highway. No signals permanently on the east side of Burnaby mountain, Its quiet frustrating. I'll definitely change my service provider, soon.
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Yosh & Rusty's Mum
(@Rustykitty65) reported
@FreedomMobile @TASSCouncil @cityoftoronto Well done! This is a great example of being a good corporate citizen. The digital divide is a real problem. A lot of people only have enough money for rent & food. Phones & plans are just too expensive but with everything going online have become a necessity
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Tammy
(@Tammy53239038) reported
@Crackmacs @FreedomMobile @koodo I had to give them up when I moved to Woodbine. I had no service 99% of the time.
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Yosh & Rusty's Mum
(@Rustykitty65) reported
@freedomsupport I'll give you a call later. As an existing customer I can switch to one of the deals? Also, do you have simple phones with big screens for seniors?
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Steph Lackey
(@stephlackey) reported
@therobmilne @FreedomMobile I too have lost trust! My husband set up an account for his elderly father who now can no longer use a phone. He cancelled but they keep charging his credit card & they owe him money! They have acknowledged there is a credit but never credited his card. Many calls and no help!
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salome wiredu
(@SalomeWiredu) reported
@sierraabond @FreedomMobile @FreedomMobile continued to charge my account after I closed it and claimed they didn’t receive a notice of cancellation from me. Worst yet, they charged me an additional device charge of $74 for a device I bought outright with no balance. They sent my account to collections.
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jiayuduanhhz@gmail.com
(@jiayuduanhhz) reported
@FreedomMobile Hello, I am out of Canada and trying to pay my bills. I forgot my PIN, so I would like to reset my password, but I never got the link sent to my email that helps reset the password. Please help.
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Laine Robson
(@robsonlaine) reported
@Crackmacs @FreedomMobile @koodo If you generally stick to the city center, Freedom should be just fine. I live in Auburn Bay, and often have service drops on my Freedom phone (which doesn't have "roaming" plan coverage). My work phone is on another carrier, and never has issues in the same spots.
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Glamazon Zamboni
(@Gayosaurus) reported
@Crackmacs @FreedomMobile @koodo I have no issues with them - and when you leave the city you still have service and can add on more “roaming” data over and above your allotment.