Freedom Mobile

Freedom Mobile Outage Report in Burlington, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burlington, Ontario 11/19/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Burlington, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Ancaster, Hamilton and Burlington.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Phone
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Wi-fi
CanadaToronto Phone
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • domixiqueee dom dom (@domixiqueee) reported from Toronto, Ontario

    @FreedomMobile is there an service outage because my call are getting dropped

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!

  • talk2niyi Adeniyi Adebote (@talk2niyi) reported from Milton, Ontario

    @FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario

    Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting

  • JaymeeTorres Hayme Torres (@JaymeeTorres) reported from Toronto, Ontario

    @freedomsupport hi good afternoon.. i just wanna know what could possibly happen if i paid my bill triple or quadruple times because it shows on the app that payment doesnt work but it charges on my bank account...

  • RichardKCarlson Richard Carlson (@RichardKCarlson) reported from Toronto, Ontario

    @FreedomMobile your telephone support is abysmal! If you want to retain me as a customer you better improve. Even Rogers is better!

  • _ana__lynn ana (@_ana__lynn) reported from Toronto, Ontario

    @FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.

  • ScarbFestTO TD Presents Scarborough Festival (@ScarbFestTO) reported from Toronto, Ontario

    @FreedomMobile having issues with one of our lines cannot receive incoming calls

  • MacDKB Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario

    Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...

  • Renoversity Duane Grady (@Renoversity) reported from Toronto, Ontario

    @Rogers Everyone should drop Roger's (and Bell for that matter) and RUN to the nearest @FreedomMobile store. Rogers bragging about these absurd prices is really bad comedy. I left Roger's after renewing for three years. I had to buy my way out. It was WELL WORTH IT. #FreedomMobile

  • whelanmj Mike Whelan (@whelanmj) reported from Toronto, Ontario

    @freedomsupport Asked CS for instructions to access/activate my voicemail. They responded by giving me something completely different. Then asked for my email address/pin. Then they asked how they could help me. Told them again I was trying to activate voicemail!

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • InevitableStan 007 ⚛️ (@InevitableStan) reported from Toronto, Ontario

    I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.

  • sidetripca Dennis aka dLo (@sidetripca) reported from Toronto, Ontario

    @SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.

  • llsebben Laura (@llsebben) reported from Toronto, Ontario

    Would love to know why I have full bars underground on the subway but at my house I have no service 🤔🤔 @freedomsupport

  • Sab44Fab FabSab44 (@Sab44Fab) reported from Toronto, Ontario

    HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all

  • feettofeet GraceReflex (@feettofeet) reported from Toronto, Ontario

    @freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help

  • Simone_RC67 Simone RC 🇺🇸🇨🇦💜 (@Simone_RC67) reported from Toronto, Ontario

    @AMV86941518 @FreedomMobile @TELUS You should switch...been with @freedomsupport for 7+ years and I am so happy. Was with the other 3 early on when moved from Chicago, kept my US cell at the same time cuz they were horrible. As soon as Freedom came to town, I switched!

  • ___richb ri 🇮🇳 (@___richb) reported from Toronto, Ontario

    @freedomsupport YO FIX YOUR SHIT

  • michaelnugent Michael Nugent (@michaelnugent) reported from Toronto, Ontario

    @ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mins016 m (@mins016) reported

    I’m usually not the type to complain about these issue. However, after dealing with CS this morning has left a bad taste in my mouth. I reached out to CS about my issue with my home internet bill and have been passed off to multiple agents just for one issue. @FreedomMobile

  • ProudJBStan Proud JB Stan (@ProudJBStan) reported

    @bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber

  • karlcru55786304 karl cruz (@karlcru55786304) reported

    @FreedomMobile I’m been with freedom since the start of this company but once roger finalize take over I’m gone had bad experience with Roger service overcharged

  • bizzlestin1994 Justin Bieber Fan (@bizzlestin1994) reported

    @bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber

  • NancySamuel68 Nancy (@NancySamuel68) reported

    Freedom mobile has become terrible #freedommobile

  • tatemcraept Tate Mcrae Portugal (@tatemcraept) reported

    @TheJUNOAwards @FreedomMobile bad ones #JFCTateMcRae

  • MsSinghLink N (@MsSinghLink) reported

    @freedomsupport I've been looking for the pink s21 5g and it's not in stock online but every store in my city does not pick up the phone! I've been calling for a week and I can't get a single answer. Is there any solution? I'm tired of hearing phones ring out all day. Thanks!

  • ShawnAl55730558 Shawn Allen (@ShawnAl55730558) reported

    @freedomsupport Why doesn't Freedom Mobile support group text messaging and when will this be supported? Not really "Freedom" after all are you!

  • imanavmehta 𝐌𝐚𝐧𝐚𝐯 𝐌𝐞𝐡𝐭𝐚 (@imanavmehta) reported

    @FreedomMobile you have the worst customer service reps ever. 😡😡😡

  • barefootcindyy 🦋 (@barefootcindyy) reported

    @leeannelv1 @TELUSsupport @FreedomMobile i never had complaints but once I needed assistance: they apologized for the inconvenience AND emailed & texted me numbers who i can call to fix the problem IF i dont get contacted in an hour — i never had to call!