Freedom Mobile

Freedom Mobile Outage Report in Burlington, Ontario

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The latest reports from users having issues in Burlington come from postal codes L7R.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Burlington, Ontario 03/01/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burlington, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Toronto, Oakville, Burlington and Hamilton.

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City Problem Type Report Time
CanadaToronto Phone
CanadaOakville Phone
CanadaToronto Phone
CanadaBurlington Phone
CanadaHamilton Phone
CanadaToronto Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • jhndryl John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • HBchic_Jade Jan J (@HBchic_Jade) reported from Toronto, Ontario

    @FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks

  • colinscameron Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@colinscameron) reported from Burlington, Ontario

    @freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?

  • LoriMoran_1 Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario

    @FreedomMobile is your app down?? I can’t pay my bill?

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport Anyone else still waiting for their Pre order for IPhone Pro Max 13? I am and I did my preorder on Sept 17 2021 and no one from Freedom knows anything. No one can help. So much for Freedom. Maybe it's a code for leaving your company

  • donschacter Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • GwapogiTalaga Nunya Biznez (@GwapogiTalaga) reported from Toronto, Ontario

    I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.

  • mary35047396 mary (@mary35047396) reported from Toronto, Ontario

    @FreedomMobile you owe me $36.89 it's been 10 months and you still have not sent me a check and have never called me back or responded to my emails. Do not go with this company

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Toronto, Ontario

    @ShawInfo needs to sell @FreedomMobile at a discount. They have neglected the network. It's unacceptable that in this day and age rain interrupts mobile data.

  • krixthyan Cristian Arango (@krixthyan) reported from Toronto, Ontario

    Is @FreedomMobile the worst mobile company? Hint: Yes

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    Hi, @FreedomMobile. A friend's son died of cancer. You might imagine that negotiating your high fees to cancel their son's plan and return the phone is the last thing they need on top of their grief. Anything you can do to show some basic humanity and compassion?

  • USATAlexHSingh Alex H Singh (@USATAlexHSingh) reported from Toronto, Ontario

    @freedomsupport That's funny. You literally in a private message said you could not help me and that you had no knowledge about the orders....

  • ArgoFluffy ArgoFluffy/BigNish (@ArgoFluffy) reported from Toronto, Ontario

    @FreedomMobile is there any issues happening? I can’t send text, even over wifi.

  • bobsakomano azhar (@bobsakomano) reported from Toronto, Ontario

    @freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST

  • VirveAljas Virve Aljas (@VirveAljas) reported from Toronto, Ontario

    @freedomsupport Get a hold of you? That's a very innovative solution. They've already wasted valuable time trying to deal with your customer service. A name, a direct contact would be fantastic.

  • sarahkbingler sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • marvinandro Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • Kuttysark Kutty MD (@Kuttysark) reported from Toronto, Ontario

    .@freedomsupport internet outage in South Etobicoke and waiting to speak with technical support coming up on 20 minutes. But not all freedom phones suffering outage.

  • StutterLoudly Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DesaiHim Himanshu Desai (@DesaiHim) reported

    @FreedomMobile internet not working in Vaughan area… such a garbage service

  • Weatherman2709 Brent (Weatherman) (@Weatherman2709) reported

    @YPM1982 @eeone @FreedomMobile I just got a call from management & is working on account. I told them that I am living in legislative poverty and already struggling month-to-month because the government hasn’t raised rates in four years for support and I don’t need the added stress as I returned phone.

  • Whom_John_Galt Gopnik (@Whom_John_Galt) reported

    @FreedomMobile Remember when it was unlimited? That was your selling point for your **** coverage.

  • eeone Shirley Nseiri (@eeone) reported

    @YPM1982 @FreedomMobile My hearing aid would only be compatible with an Iphone. I have never had one and do not think it would be adequate for me anyways as I have a hard time and need to use lip reading as well with it to be able to carry a conversation and even then can be very difficult. 1/2

  • SueSmarz Susan Smarz (@SueSmarz) reported

    @FreedomMobile I did not get a response about you plan to fix this issue and how you will compensate by providing two different phones at the same cost per month

  • SklizyYT Sklizy (@SklizyYT) reported

    @FreedomMobile Bro fix the ******* server

  • SueSmarz Susan Smarz (@SueSmarz) reported

    @FreedomMobile Not only if I’ve been hacked a few times while paying for your services I got 2 phones both 14 Pro Max two years ago. I pay for them monthly now you want $550 plus tax for each one! NO ONE told me this 2 yrs ago. VERY disappointed in your policy and service

  • Blondie222222 Blondie (@Blondie222222) reported

    @dinastweets586 @FreedomMobile 14 months for me and absolutely no issues in Canada or the USA..I haven't tried Mexico yet..

  • jjlad943674 jj lad (@jjlad943674) reported

    @FreedomMobile Be warned... FM's coverage is horrible. Of course they only tell you that after you've signed up.

  • Four_Lefts Four_Lefts (@Four_Lefts) reported

    @FreedomMobile Where the Eff were you!! Was looking for this as your past customer like forever but you " couldn't! " Scr@w y@u now! Too late!! I found better.