Freedom Mobile outages and service status in Burlington, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Burlington, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Burlington, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington
|
Internet | 2 months ago |
|
Oakville
|
Phone | 4 months ago |
|
Burlington
|
Phone | 4 months ago |
|
Hamilton
|
Phone | 4 months ago |
|
Hamilton
|
Phone | 4 months ago |
|
Oakville
|
Phone | 7 months ago |
Community Discussion
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Freedom Mobile Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks
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Kim Talbot (@ktalbot70) reported from Hamilton, Ontario@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.
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Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible
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Mr. Mic (@TheRealMrMic) reported from Hamilton, OntarioHey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice
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Abe C (@abeventures) reported from Burlington, OntarioDear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom
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Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.
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Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯
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Nick Walczak (@kornick) reported from Hamilton, Ontario@caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.
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Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario@freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...
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Adeniyi Adebote (@talk2niyi) reported from Milton, Ontario@FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!
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Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.
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Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴 (@colinscameron) reported from Burlington, Ontario@freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.
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Tamika Shayane 🇯🇲 (@TamikaBrownnn) reported from Oakville, Ontario@FreedomMobile the worse customer service I’ve ever received. I’m cutting my services.
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Ron Harwood (@hazardplay) reported from Hamilton, Ontario@freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.
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Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario@freedomsupport I've already explained in my previous tweet what the problem is
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Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario@freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?
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Nicole {Top 9%} (@nicolexlillie) reported from Oakville, Ontario@FreedomMobile when your customer service tells me to calm down even though they keep talking over me and won't even let me get a word out
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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manish midha (@midha_manish) reported@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
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Testezlaf (@testezlaf) reported@4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!
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darkstarr05 (@darkstarrrrr11) reported@Rogers @FreedomMobile @Bell your service really suck! Nothing works inside the houses. Are we supposed to just rely on wifi in house? Your services just work outside with best speed. Look into this matter
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Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
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Jay McIntyre (@jaynoelmcintyre) reported@FreedomMobile is there currently an outage with home internet?
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Danica. (@DanicaDavid_) reported@FreedomMobile got scammed for the annual plan. Been paying my dad’s phone every year and they charged me for a plan that they never provided. Instead they gave me the lower plan but charged me for the higher tier plan. Now I’m stuck with useless agent refusing to pay that back
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Justin (@justinfinnn) reportedHey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
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traffic controller (@trafficcntrlchd) reported@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
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Luksimi Sivaneswaralingam (@luksimimusic) reported@FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)
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Dyna-Mole (@DynaMole_27) reported@FreedomMobile If you have freedom mobile your connection will be so poor that you can’t even watch the game! After the game your connection will be so poor that you can’t talk to your family about the game