Freedom Mobile Outage Report in Burlington, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (18%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Burlington, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto and Oakville.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Total Blackout | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Michael Nugent
(@michaelnugent) reported
from
Toronto, Ontario
@ALL_CAPS @half_banked @FreedomMobile If you never need to make phone calls and you only need working data sometimes, then Freedom Mobile is a great option.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Andrew Dignum
(@TheDiggyShow) reported
from
Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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ana
(@_ana__lynn) reported
from
Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Mike Whelan
(@whelanmj) reported
from
Toronto, Ontario
@freedomsupport You're apologizing that I feel this way, but not for making me feel this way! I've sent almost a dozen DM's, but continued to get the runaround! Paying for a service that I can't use!
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@freedomsupport I need support please check your inbox
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Dennis aka dLo
(@sidetripca) reported
from
Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Brian Keith MacDonald
(@MacDKB) reported
from
Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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GraceReflex
(@feettofeet) reported
from
Toronto, Ontario
@freedomsupport not able to contact anyone not getting any help from customer service numbers 611 isn’t working from my mobile phone, chat service isn’t working Bought plan three days ago, haven’t used it at all Can’t make or receive calls... help
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jdriscoll03
(@jdriscoll03) reported
from
Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Adeniyi Adebote
(@talk2niyi) reported
from
Milton, Ontario
@FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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007 ⚛️
(@InevitableStan) reported
from
Toronto, Ontario
I don't have @FreedomMobile , but some people I know do and they're having issues with trying to make calls. They just fail.
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dom dom
(@domixiqueee) reported
from
Toronto, Ontario
@FreedomMobile is there an service outage because my call are getting dropped
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ri 🇮🇳
(@___richb) reported
from
Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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FabSab44
(@Sab44Fab) reported
from
Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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G Trueman 🇨🇦
(@trueman832) reported
Wow @FreedomMobile is a ******* joke. First bill missed because wrong email address. Wrong street address. Forgot the xmas promotional discount. Can't reach anyone, support line cuts off. And now late fees. **** you losers I'm out.
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Ed Karter804🇨🇦
(@eddykarter) reported
@skanes49 @FreedomMobile @freedomsupport I was a pay as you go customer . Told them I am done and moved on . Guess who is getting harassed by a collection agency now ? Truly a horrible company . They even harass the family of deceased customers . Pretty sad and sick .
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Nick Willcock
(@willycax) reported
@DrAndrewSK $8 car vs $2100 car… They prefer the car that gets them to work and not the one broke down in the driveway. Most want their 2019 car back tho #freedommobile
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Russell McOrmond
(@russellmcormond) reported
Hey @FreedomMobile , Given how much damage the #OttawaOccupation is causing to the "Freedom" brand, are you considering changing names again? Apparently the word "Freedom" doesn't mean what I was told growing up. I much preferred the WIND Mobile brand anyway.
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Francesco Pisani
(@tlhingan_) reported
@freedomsupport The latest Samsung system update for the S10 is causing issues with Gear VR. It wants to uninstall it, but it can't. Samsung says it's not them. Is it you?
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Matt Hesketh
(@Chibi_Matt) reported
@freedomsupport experiencing no service in east Toronto?
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bikku
(@bikku88) reported
@freedomsupport Last time I talked to the royalty department who offered me $30 plan with 3 gb data and unlimited talk and text switching from prepaid to postpaid.. then suddenly during my billing cycle the phone line is not working and found out it is still prepaid.
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bikku
(@bikku88) reported
@freedomsupport Please consider making overhaul change on customer relation staffs whom most of the time have no idea what they are doing and offering negative feedbacks
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Scott Frankenfield
(@canadianmeatman) reported
@FreedomMobile has shady salesman who lie about free items to get the sale then your bill says something different and then guess what? Sorry sir I can’t help you I don’t know how to fill out a complaint! Back to Telus with my 3 cell lines I guess
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Kathy Rodley
(@Kathy1R) reported
@freedomsupport I have a quick question I recently changed my plan to big gig with unlimited calls in Canada I never made a long distance call before. Is it safe and covered to call Calgary to land line non freedom member.