Freedom Mobile Outage Report in Burlington, Ontario
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The latest reports from users having issues in Burlington come from postal codes L7R.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (18%)
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Wi-fi (6%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Burlington, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Oakville, Burlington and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Oakville |
Phone | |
| Toronto |
Phone | |
| Burlington |
Phone | |
| Hamilton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
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Cristian Arango
(@krixthyan) reported
from
Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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ПΣЯM ©
(@njmckenzie) reported
from
Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Call Me Scotty
(@andreammscott) reported
from
Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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Jan J
(@HBchic_Jade) reported
from
Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
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azhar
(@bobsakomano) reported
from
Toronto, Ontario
@freedomsupport been trying to reach live body for phone support since yesterday but keep getting message to call back within business hours when I’m calling DURING business hours … or were you closed yesterday at 3PM EST, 4PM EST & 6PM EST
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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50 xp
(@343Ticket) reported
@FreedomMobile I tried to set up a plan with you but your local provider here got closed down cos the branch owner didn't pay rent
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Nicholas Miklosh Gaal
(@daddelight) reported
@freedomsupport your mobile service is totally down in Edmonton right now
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Max D 🇨🇦🇮🇹🇧🇸 🇧🇶
(@ghostridercdn) reported
@freedomsupport Was in Canada 🇨🇦 never left - why should I pay for roaming while in Canada?
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Michael Lauzon 🇨🇦🇫🇷🏴🇯🇲
(@mlauzon) reported
@freedomsupport @FreedomMobile Currently on AlbertaWorks' Income Support, I don't have the funds to pay until June 1st, which means I'm going to lose my phone. Waiting for a call from a doctor to get a tumour removed & won't be able to take the call. Won't be able to buzz
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8ppexAlien
(@Mikelegrosjr) reported
from
Windsor, Ontario
@freedomsupport I've spoken to C.S. and they have indicated an issue in my area, and are working diligently to rectify the issue. I was just hoping for an update.
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T
(@HotDiceMinis) reported
@FreedomMobile Just a heads up your "shop" page is broken for me on mobile and desktop.
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Alek Golijanin
(@AlekGoOttawa) reported
@freedomsupport I want chicken. Doesn’t matter if it’s grass fed, GH or GMO. I would’ve thought customer loyalty mattered… I’ll just port out if I’m ineligible. Please lmk.
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Dallas Groot
(@iamgroot11) reported
@freedomsupport @freedomsupport Mental support or technical? Or both!
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8ppexAlien
(@Mikelegrosjr) reported
from
Windsor, Ontario
@freedomsupport anyone else in @CityWindsorON experience any issues? I can't be the only one. Or can I?
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Samrat Pratap Singh
(@freeworldjoinme) reported
@freedomsupport and of course this is not just about money, the issue here is much bigger in terms of monopoly and dictating the charges and force it to the customers without their consent!