1. Home
  2. Companies
  3. Freedom Mobile
  4. Burlington, Ontario
Freedom Mobile

Freedom Mobile Outage Report in Burlington, Ontario

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Burlington, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Oakville, Burlington, and Hamilton.

CityProblem TypeReport Time
Oakville Phone 1 month ago
Burlington Phone 1 month ago
Hamilton Phone 1 month ago
Hamilton Phone 1 month ago
Oakville Phone 4 months ago
Oakville Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • bhtoys
    Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • ktalbot70
    Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • carpenter_maas
    Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • TheRealMrMic
    Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • abeventures
    Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • cbrucemiller
    Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • hazardplay
    Ron Harwood (@hazardplay) reported from Hamilton, Ontario

    @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

  • KevyBhoy79
    Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • TamikaBrownnn
    Tamika Shayane 🇯🇲 (@TamikaBrownnn) reported from Oakville, Ontario

    @FreedomMobile the worse customer service I’ve ever received. I’m cutting my services.

  • TheRealMrMic
    Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • talk2niyi
    Adeniyi Adebote (@talk2niyi) reported from Milton, Ontario

    @FreedomMobile trying assiduously to switch to your network. Can’t be this difficult to get this done. No store willing to give me ‘friend and family’ discount. This is #noservice at all. Need help here!!!

  • carpenter_maas
    Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • kornick
    Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • carpenter_maas
    Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • xibu
    bp (@xibu) reported

    @FreedomMobile what kind of service you provide? Tried to purchase a prepaid sim for weeks, every time the agent says the same thing - "system is down."

  • stalwar
    st (@stalwar) reported

    @freedomsupport I did. They want me to order through Amazon. I asked them to send when the system works - nobody seems to take ownership at freedom to sort out issues on your side...

  • Lord_Neko_
    Lord Neko (@Lord_Neko_) reported

    @FreedomMobile Are you EVER going to deal with the spam calls all day? I one one EVERY HOUR. This issue has been ongoing for MONTHS! #freedommobile #spamcalls

  • ninanikzad
    Nina Nikzad (@ninanikzad) reported

    @FreedomMobile All to say we can’t get the phone because “the account is new” and new accounts only get phones from stores physically! And now the promotion is over and ALL THAT TIME WAS FOR NOTHING. Thank you for really messing us up BIGTIME and your top notch customer service!

  • hhwong1986
    Howard (@hhwong1986) reported

    @FreedomMobile It's super weird that out of all the words you chose high resolution, when the base s21 has a 1080p screen instead of 1440p lol

  • typewriterjason
    Jason Mehmel (@typewriterjason) reported

    @freedomsupport Hey! Are there any outages or problems in the Calgary region? I'm missing phone calls and texts a lot in the last few days.

  • xohinaaa
    ladoo (@xohinaaa) reported

    lmao To the agent from @FreedomMobile I’m so sorry for being rude to you I was just tired of talking to your animated system, homeboy really went I am “human” for further clarification after I asked am I speaking to a robot 🥲

  • xohinaaa
    ladoo (@xohinaaa) reported

    @freedomsupport if only your customer service replied as fast as you guys did🥺🥺

  • stalwar
    st (@stalwar) reported

    @freedomsupport Your agents are saying to order on Amazon because your system is down. This is ridiculous. After 6 weeks of waiting this is not what I expect...

  • JohnAlfa87
    John Charles (@JohnAlfa87) reported

    @freedomsupport Poor service so not coming back😞.