Freedom Mobile Outage Report in Burlington, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Burlington, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Milton, Ancaster and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
@freedomsupport I've already explained in my previous tweet what the problem is
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Kim Talbot
(@ktalbot70) reported
from
Hamilton, Ontario
@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.
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Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Bounty Hunter Toys
(@bhtoys) reported
from
Hamilton, Ontario
@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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Kevin Rea
(@KevyBhoy79) reported
from
Burlington, Ontario
@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tameesia
(@TameesiaMusic) reported
@FreedomMobile passing the buck and saying it’s a manufacturer problem now bc I didn’t pay for warranty on my phones. I’ve NEVER had a phone STOP charging within less than a year of having the phone. There’s no water damage to either phone and no other charger used
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Tameesia
(@TameesiaMusic) reported
@FreedomMobile I’ve been a customer FOR YEARS 5 months ago I switch over to a contract, doubled my original bill ONLY for BOTH phones to stop charging within weeks of each other n y’all are tryna TELL me there’s nothing you can do and I have to spend more money to get new phones
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Michael
(@michael150375) reported
Dear @FreedomMobile your customer service and wireless connection is terrible and as a customer with 2 cellphones and who is been with you for 1,5 years, I am trying to cancel my service since you do nothing to support your customer! Thx
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mandeep sidhu
(@sidhu_aw) reported
@freedomsupport How about give a signal no range here in Brampton from 30 minutes
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Lulu
(@Lulu25234855) reported
Any1 on freedom mobile that have no service right now? @FreedomMobile
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Tiffany Jonesy
(@DeMarcus_Jonesy) reported
@freedomsupport potential local cellular outage in dundas ON starting around 1am EST or earlier. Getting nationwide but no local, and I always get full bars at home where it’s currently hard down.
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tito
(@hebero1984) reported
@freedomsupport @AndreArsenault1 I really dislike these trouble shoot answers when most of the time it's your networks and you guys always fail to acknowledge it until too many customers start complaining online , instead of hiding things from customer be honest just like how rogers is buying you guys out
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Elizabeth
(@kaileymomma1) reported
@FreedomMobile why are you such pieces of **** to your loyal customer..i keep getting suspended like i owe months of payments and its a week late..gonna spread the word
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Christian Bøbak 🇨🇦🇧🇻🇮🇹🇱🇺🇪🇺
(@ChristianBobak) reported
@freedomsupport I'm trying to forward my Freedom number to a US number and it's not working. My wife was able to do this, but she's with a different carrier. How can I do this?
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Yuh Mudda's Doubles Man
(@DjDriftHWSS) reported
@Lulu25234855 @FreedomMobile I'm in Brampton and I'm having the same problem