Freedom Mobile

Freedom Mobile Outage Report in Innisfil, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Innisfil, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Innisfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Innisfil, Ontario 03/13/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (6%)

    Wi-fi (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Innisfil, Ontario

Latest outage, problems and issue reports in Innisfil and nearby locations:

  • james_zgreenf James Greenfield (@james_zgreenf) reported from Barrie, Ontario

    @CanuckDenny @PublicMobile @FreedomMobile Ah, thankfully I have LTE service with Public, but there are other options out there! @koodo is a decent one too!

  • james_zgreenf James Greenfield (@james_zgreenf) reported from Barrie, Ontario

    @CanuckDenny @VMCcare I use @PublicMobile! Really good for me and they actually have service in the middle of nowhere! I was considering @FreedomMobile but sadly they don't reach my location. So definitely look at Public as they are pay-as-you-go monthly payments. No contracts!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • britishdavee DNicholson (@britishdavee) reported

    @freedomsupport I have never been so utterly disappointed with customer service in my life. I just wasted 1 hour chatting with an agent that was useless and disrespectful of my time. Her name was "Lovely". Please contact me for follow up

  • Keshav_Jais keshavjais (@Keshav_Jais) reported

    @FreedomMobile Paid deposit for new iPhone12Pro. Been 2 months now. Haven’t received it! Store employees have only 1 thing to say”Out of stock”! All other carriers have it available! Don’t need refund! Need new phone! Been customer for over 4years!! Worst service ever!!

  • ujjwalt ujjwalt (@ujjwalt) reported

    @freedomsupport Is your support not even able to check what is wrong with my account and provide me an explanation

  • ImperfectaJames James Walton (@ImperfectaJames) reported

    @freedomsupport are there any issues with voice call reception ? I keep missing two second 2 seconds of reception every 4-8 seconds. Other person seems to hear me fine. Calls through data only work fine. Rebooting has not solved issue. In Peel region.

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Terrible brand with terrible service.. Keep away for peace of mind..

  • Jimmy2James James J. (@Jimmy2James) reported

    @FreedomMobile : Use 611 to contact support within Canada Call Center: "Hello, name puja from Egypt..." 😩😩😩😩😩😩😩😩😩😩😩

  • pipobrush pipobrush (@pipobrush) reported

    @FreedomMobile Just woke up today that an auto payment went thru for my acct, even though I set it up every 23rd of the month. I called customer service and they said it was a GLITCH?! Did anyone else experience this? #freedommobile #toronto #TO

  • Keshav_Jais keshavjais (@Keshav_Jais) reported

    @freedomsupport @FreedomMobile Paid deposit for new iPhone12Pro. Been 2 months now. Never received it! Store employees have only 1 thing to say Out of stock”! All other carriers have it available Don’t need refund Need new phone! Been customer for over 4years! Worst service ever

  • Negoksai Negoksai (@Negoksai) reported

    @FreedomMobile absolute worst customer care in the industry! I have worked in this industry for a long time and this is horrendous. DO NOT SIGN UP WITH THEM. Not only did they LIE ABOUT SERVICES they give me NO route to complain and I have managers not listen and then hang up???

  • lynnlemaire57 Lynnie L (@lynnlemaire57) reported

    @freedomsupport Has there been outages in Hamilton Ontario..my service has been out all day?