Freedom Mobile

Freedom Mobile Outage Report in Innisfil, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Innisfil, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Innisfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Innisfil, Ontario 11/25/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Innisfil, Ontario

Latest outage, problems and issue reports in Innisfil and nearby locations:

  • james_zgreenf James Greenfield (@james_zgreenf) reported from Barrie, Ontario

    @CanuckDenny @VMCcare I use @PublicMobile! Really good for me and they actually have service in the middle of nowhere! I was considering @FreedomMobile but sadly they don't reach my location. So definitely look at Public as they are pay-as-you-go monthly payments. No contracts!

  • james_zgreenf James Greenfield (@james_zgreenf) reported from Barrie, Ontario

    @CanuckDenny @PublicMobile @FreedomMobile Ah, thankfully I have LTE service with Public, but there are other options out there! @koodo is a decent one too!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sahilarora2OO3 Sahil (@sahilarora2OO3) reported

    @FreedomMobile Worst service ever. Ported a line to freedom today and boom! Line ported. Did a top up and now line is not working. Even can’t receive any text or call and C.Service doesn’t have any clue what’s going on! Hats off to you guys! 🙏🙏 She replied it is a rare case.

  • chawla_1999 RC (@chawla_1999) reported

    Every morning I wake@up and I’m sad that my phone network provider is @FreedomMobile

  • AdamFam5 Adam Fam (@AdamFam5) reported

    @FreedomMobile you guys going to fix your network or what? Been down all day and can’t send any texts

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Basically yes. Didn't even bother to give me a pamphlet to show the plans you offer even though I knew from online, didn't bother to offer help!

  • JuanVMaya Juan Jose Vanegas Maya (@JuanVMaya) reported

    @freedomsupport Also, it would be nice if your agents responded to the live chat you suggest. I've been "connected" to two different agents, but neither of them respond to any messages. Kind of a bad experience, don't you think?

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Unfortunately doubt you’ll be able to answer now after that incident. It’s definitely not a good way to get in new customers.

  • AdamFam5 Adam Fam (@AdamFam5) reported

    @Blackmagecat @freedomsupport They have been having issues all week yet either won’t admit it or somehow unbelievably not aware…

  • shadesofreemm ღ Reem (@shadesofreemm) reported

    @freedomsupport it’s shocking how terrible the customer service is at Freedom! Can’t even do simple tasks. They need serious training on how to treat customers and on how to do their job.

  • dexteradolph Dexter A (@dexteradolph) reported

    @FreedomMobile why y’all even do this?? Damn it’s annoying as hell

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Not impressed with the service I got at the Ritson Rd Freedom Mobile location in Oshawa. I went in, in hopes to get some information about your phones and plans only to be told they couldn't help without a credit check first.