Freedom Mobile

Freedom Mobile Outage Report in Innisfil, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Innisfil, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Innisfil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Innisfil, Ontario 02/19/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Innisfil, Ontario

Latest outage, problems and issue reports in Innisfil and nearby locations:

  • james_zgreenf James Greenfield (@james_zgreenf) reported from Barrie, Ontario

    @CanuckDenny @PublicMobile @FreedomMobile Ah, thankfully I have LTE service with Public, but there are other options out there! @koodo is a decent one too!

  • james_zgreenf James Greenfield (@james_zgreenf) reported from Barrie, Ontario

    @CanuckDenny @VMCcare I use @PublicMobile! Really good for me and they actually have service in the middle of nowhere! I was considering @FreedomMobile but sadly they don't reach my location. So definitely look at Public as they are pay-as-you-go monthly payments. No contracts!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • destinationraj Raj Shanmugam (@destinationraj) reported

    @freedommobile worst customer support even after waiting patiently, this support person from billing put me on hold and cut the call without resolving the issue

  • AureliaCotta Aurelia Cotta (@AureliaCotta) reported

    @freedomsupport That doesn’t work when it’s a school day problem (kids get around school Wi-Fi restrictions by hotspotting from their phone to their laptops—still working on stopping his iPhone from doing it)

  • NitinGoyal_NG Nitin Goyal (@NitinGoyal_NG) reported

    @freedomsupport hey! I have taken a new number today around 5pm, however it’s not working, says my account on hold due to low balance. I paid for full 1yr upfront, this is not a good start…..

  • fncwill Will (@fncwill) reported

    @freedomsupport Having it on or off while rebooting the phone makes no difference during the reboot process , turning it on and off itself is what refreshes the search to connect to the tower , which is also done once the phone reboots itself . This also doesn’t clear the network settings 😴

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport I don't but I do hope for 2023 you guys improve your customer service

  • kydkro kid kro (@kydkro) reported

    @freedomsupport your new year’s resolution should be to fix the app so that’s it’s not malfunctioning at every click like it has been for years now… now i can’t even log into my account after having to jump through hoops just to top up my account

  • CarrieReddick Carrie Reddick (@CarrieReddick) reported

    @freedomsupport No service in Cobourg ON. Haven't had any since yesterday

  • XylantExodus Andrew Vanderschaaf (@XylantExodus) reported

    @freedomsupport not urgent, but my data says roaming. I'm at home on wifi, but I live in a city with solid coverage. I scanned manually for networks and I see 3 'away' options. Are the internet towers down in peterborough?

  • yyznaho N a h o 👽 (@yyznaho) reported

    @freedomsupport Yes it is the trade up, but how can I benefit from these plans if I can't get the phone? And doesn't help that I have to call every single store to find it when one of your representatives can easily look it up and find it or should be able to

  • dexter_nmn naman 🐸 (@dexter_nmn) reported

    What **** service @FreedomMobile , called in customer service and waited for 1 hour 12 min…and as soon as got connected agent disconnected the call!! What the hell ????