Freedom Mobile

Freedom Mobile Outage Report in Kanata, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kanata, Ontario 12/04/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Kanata, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaCarp Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alexandrecabr Alexandre Alencar (@alexandrecabr) reported

    🖐Who else hates @ShawInfo / @FreedomMobile bogus WiFi network that just doesn’t work most of the time?

  • muhasinpilot Muhasin Musthafa (@muhasinpilot) reported

    @FreedomMobile Hey freedom my account got canceled and I’ve visited the store and contacted the customer support multiple times. I’ve been trying to get my number Reactivated and I spent my whole weekend on this but nobody couldn’t help. What should I do?

  • CurlyStaches E (@CurlyStaches) reported

    Home internet has been down since 7pm last night in Lethbridge and nobody seems to be acknowledging it? I got class online later today @freedomsupport what's going on?

  • Richard70177172 Richard Oliveira (@Richard70177172) reported

    @FreedomMobile so what's the use in having your customer service staff have no clue what they are doing??

  • dav48896852 John D's_soccer2022 (@dav48896852) reported

    @freedomsupport And don't expect me pay anything Because i won't be paying nothing When it comes to freedom mobile I was mistreated ignored and was lied to by other representatives Amd by other support techs from freedom

  • JoshV83 Josh Vaillancourt (@JoshV83) reported

    @crosskyle50 @MobileSyrup My wife did. A couple of years ago she ported from Rogers to @FreedomMobile. Within a year she ported to Virgin because her phone was mostly unusable in our city with local Freedom service.

  • SnapsMcCoy DevilsCoffeeTable (@SnapsMcCoy) reported

    @FreedomMobile Too bad @FreedomMobile 's service is less than the service of the Apollo.....they went to the moon and had service, we can't walk into Walmart

  • thefrankie365 bluke and frances. (@thefrankie365) reported

    @freedomsupport I had my internet restored briefly on Saturday from the Rogers outage but it's been down again in Markham since Sunday morning. I've used almost 4GB of my monthly plan already. Can I get a credit applied to my account?

  • n_mcgaghey 🇨🇦 Noel McGaghey 🇨🇦 (@n_mcgaghey) reported

    @freedomsupport is your website down?? Trying to pay my bill and it won't let me log in or anything ffs

  • Valeria68994860 Val erian (@Valeria68994860) reported

    @FreedomMobile WOW, talk about a rip off in overages fees for a bit of roaming in the US. +$220 for less than 100mb and 1hr call to a toll free. Stupid me for not getting a Tmobile sim for $25 and 10Gigs