Freedom Mobile Outage Report in Kanata, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Kanata, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (31%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Kanata, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Kanata, Ontario
Latest outage, problems and issue reports in Kanata and nearby locations:
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Klavishk
(@Klaviishk) reported
from
Ottawa, Ontario
@freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.
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Trish Caron
(@pinkpamplemoose) reported
from
Ottawa, Ontario
@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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Occasional Transport
(@OccTranspo) reported
from
Ottawa, Ontario
@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola
(@nichibs) reported
@freedomsupport Hi. I just noticed the colour I want is showing available. I was offered a loyalty promotion to get a new phone. Can you help or could you tell me what time they are open until to call?
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Louise Coates
(@LCoates95) reported
@FreedomMobile how can I cancel my phone plan? Been on hold for nearly 30 minutes?
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😱😱😱😱😱😱😱😱
(@Mizhakwad14) reported
@mystrangekids @freedomsupport Well at least you have data and cell service. I can’t even make a phone call
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Futuristic
(@h91678) reported
@FreedomMobile 3 days after storm still no internet most of ottawa ! This company is GARBAGE ! This was the biggest mistake i made that i chose you #freedommobile
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Arshdeep singh
(@Arshdeepkohli) reported
@FreedomMobile Today, the network quality dropped substantially in NorthYork,ON (Don mills and Finch area). Please get it fixed ASAP
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Jonah Hundert
(@jonahhundert) reported
She can't even get proper service on the phone, let alone try and confront this vicious transphobia from @freedommobile without deadnaming herself. She can't even use her legal name on the phone!! 3/
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Bawler Shotcaller
(@BawlerShotcall1) reported
@freedomsupport Hi @freedomsupport, your tower is down because of the storm here so I'm forced to use nationwide service. Is there anyway I can get more nationwide data for free given that I'm unable to use the appropriate service for my data? I'm almost out of data.
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Nick Resonance
(@NickResonance) reported
@freedomsupport Is there currently an ETA for service restoration?
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🌟 MystikRave 🌟
(@mystikrave) reported
@freedomsupport My husband and I have tried that several time. Doesn't work on roaming either, at best we have had 1-2 bars at best and calls and texts still not going through. Just looking for information on what is happening mostly to hopefully get some sort of eta on service restoration.
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Erin
(@erin4themasses) reported
@FreedomMobile your cell service is atrocious. Second day without service. It’s 2022…not 1983.