Freedom Mobile outages and service status in Kanata, Ontario

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kanata, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kanata, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Phone	4 days ago
Ottawa	Phone	2 months ago
Ottawa	Phone	2 months ago
Ottawa	Phone	3 months ago
Ottawa	Internet	3 months ago
Ottawa	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

• 
  Ada Provenzano (@AdaProvenzano1) reported 12 minutes ago from Ottawa, Ontario

  @freedomsupport My phone is not working! I tried 611 and it won't answer.

• 
  Ruth Lee (@ruthirwinlee) reported 26 minutes ago from Ottawa, Ontario

  @FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.

• 
  Klavishk (@Klaviishk) reported 26 minutes ago from Ottawa, Ontario

  @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

• 
  Sofia Heaux (@HeauxSofia) reported 30 minutes ago from Ottawa, Ontario

  @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

• 
  March Brizzy fo Shizzy (@north_fam_BP) reported 32 minutes ago from Ottawa, Ontario

  @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

• 
  Sofia Heaux (@HeauxSofia) reported 33 minutes ago from Ottawa, Ontario

  If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

• 
  Occasional Transport (@OccTranspo) reported 36 minutes ago from Ottawa, Ontario

  @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

• 
  Martin L 李蔭庭 (@zephyr064) reported 36 minutes ago from Ottawa, Ontario

  @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

• 
  Trish Caron (@pinkpamplemoose) reported 47 minutes ago from Ottawa, Ontario

  @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

• 
  Alexis Reid (@PhillipReid17) reported 49 minutes ago from Ottawa, Ontario

  @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

• 
  𝔴𝔞𝔯𝔯𝔢𝔫 🎃 (@warrenisweird) reported 56 minutes ago from Ottawa, Ontario

  @FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls — any idea what's going on or if it'll be back sooner than later?

• 
  Yak (@Turkish_Tank) reported 57 minutes ago from Barrhaven, Ontario

  @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

• 
  Martin L 李蔭庭 (@zephyr064) reported 58 minutes ago from Ottawa, Ontario

  @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

• 
  Alexis Reid (@PhillipReid17) reported 60 minutes ago from Ottawa, Ontario

  @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Farhan Z (@Far4Truth) reported 3 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  Stephanie the alchemist (@Stephdalchemist) reported 3 minutes ago

  Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?

• 
  Eve (@Eve62617669) reported 6 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  CONSTANTINE VALDOR (@kami_007x) reported 10 minutes ago

  @FreedomMobile has the wordt home wifi network in Canada. absolutely useless. Just give the company to @Bell or @Rogers

• 
  Silvia C. (@SilviaCai) reported 10 minutes ago

  @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

• 
  manish midha (@midha_manish) reported 11 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  J.S. Karma (@EtInferius) reported 12 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  David Barnwell (@lifeOfBarney) reported 14 minutes ago

  Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN

• 
  Wisdom (@ASAP_N0_Rocky) reported 21 minutes ago

  @FreedomMobile is the worst mobile company in Canada hands down

• 
  gbreezie (@garry568) reported 23 minutes ago

  @FreedomMobile support Samsung watch LTE already. Stop loving apple so much