Freedom Mobile

Freedom Mobile Outage Report in Kanata, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kanata, Ontario 01/09/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kanata, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • naxmivv naxmi ⁶𓅓 (@naxmivv) reported

    @FreedomMobile Thats IT. Im officially done with freedom mobile. Im moving my support to at&t, who actually gives us service, and I will contribute to their business. I gave you warning after warning but it seems like you just keep taking my internet. Learn how to provide.

  • 4axioms Adrian Patience - Contrarian (@4axioms) reported

    @fonebone45 @FreedomMobile The customer service is abysmal—I left and went to Bell; $10 more but the service is much better.

  • DarrylHarris100 Darryl Harris 🇨🇦🇬🇧 (@DarrylHarris100) reported

    @freedomsupport I can't forward a text and If I try to attach the screenshot to a text to that number it won't accept it. If only I was in communication with freedom support...

  • LTerech Lisa Terech (@LTerech) reported

    @freedomsupport Done and done. I foolishly answered a few, but never expected this, well, onslaught. Thanks for the advice!

  • LollyTron1973 Lolly Swath (Celine Didion) (@LollyTron1973) reported

    @FreedomMobile I love how this is completely consistent with the tendency for that person I know who has this phone plan to become intermittently inaudible during a call. Also, wow, Will Arnett is playing an even bigger ******* than BoJack now....

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @MichaelMay21 @FreedomMobile I have been a customer for over 10+ years. I am their target consumer. I just don't depend on "apps" to do everything with my device, rather limit such uses to the web browser instead (apps load everything into an HTML Frame), from a website, using "android system webview".

  • kimkhan Kim Khan (@kimkhan) reported

    @FreedomMobile I want to break free from their terrible service. Its like a @freedomjail. After the data cap, their support said its 9600 modem speed. Im thinking 1995!!! I don't even think its 9600 as vital toronto covid page would not load. As well as twitter wouldn't load.

  • erry1getshwifty 😮‍💨 (@erry1getshwifty) reported from Mississauga, Ontario

    @freedomsupport @UNO_0801 um how about everytime i step foot out of mississauga i lose service. EVERY TIME. Youve made my life a bit more complicated, cant wait for the contract to be over

  • erry1getshwifty 😮‍💨 (@erry1getshwifty) reported

    @FreedomMobile Ya’ll suck. ur service sucks. ur data sucks. and i still dont have 5G

  • InAStrangeLand ProcessedFoodKills (@InAStrangeLand) reported

    Hey @FreedomMobile - my data speeds have been horrible since August 5th, the start of my new ING cycle. I've tried restarting my phone. Nothing changes. Any help?