Freedom Mobile

Freedom Mobile Outage Report in Kanata, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kanata, Ontario 04/28/2025 04:25

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. TV (1%)

    TV (1%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Kanata, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaNepean Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • fatihce23 AGA (@fatihce23) reported

    @FreedomMobile Terrible brand with terrible service.. please never believe Freedom...

  • exit716 Rich Thorpe (@exit716) reported

    @Crackmacs @Gayosaurus @FreedomMobile They are terrible. Their customer service is abysmal. To send a text my wife would have to reboot her phone multiple times. Networks coverage here in Ottawa is terrible. They only have TD and RBC as options for online payments.

  • Jimmy2James James J. (@Jimmy2James) reported

    @FreedomMobile : Use 611 to contact support within Canada Call Center: "Hello, name puja from Egypt..." 😩😩😩😩😩😩😩😩😩😩😩

  • ujjwalt ujjwalt (@ujjwalt) reported

    @freedomsupport Are you still available? I tagged you in tweets 1t mins ago and have not received any reply. Need imnediate help as my sim is disabled since yesterday

  • zavanessa Zailed Escalona (@zavanessa) reported

    @FreedomMobile My husband and I have been waiting since October 23, so... a couple weeks ago we went to the store to ask about them and they said that we have to keep waiting. We are considering to cancel the pre order tbh

  • The_Afsar Afsar (@The_Afsar) reported

    @FreedomMobile I called freedom services today. I waited over 30 minutes. Nobody picked up. Explain this poor service.

  • stevenbottoni Steven Bottoni (@stevenbottoni) reported

    @freedomsupport this type of customer service ? Thanks.

  • moositer Aug (@moositer) reported

    @FreedomMobile I tried ordering a phone online but that seems to only be done through a agent that never answered me. So I missed out on the s20 fe 5g for 55 now it’s over 60 :/

  • clhui1 CH (@clhui1) reported

    For those thinking of signing up with @FreedomMobile think twice. 4 hours and counting and the phone doesn't work.

  • ImperfectaJames James Walton (@ImperfectaJames) reported

    @freedomsupport are there any issues with voice call reception ? I keep missing two second 2 seconds of reception every 4-8 seconds. Other person seems to hear me fine. Calls through data only work fine. Rebooting has not solved issue. In Peel region.