Freedom Mobile

Freedom Mobile Outage Report in Kanata, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kanata, Ontario 11/29/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Kanata, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau, Nepean and Carp.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaCarp Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ferhaze Fernanda (@Ferhaze) reported

    @FreedomMobile You are the worst. You charge incorrectly and don’t care about it. Your customer service reps are the worst!!! You are so cheap in every way.

  • Ferhaze Fernanda (@Ferhaze) reported

    @FreedomMobile You are the worst. You charge incorrectly and don’t care about it. Your customer service reps are the worst!!! You are so cheap in every way.

  • Ferhaze Fernanda (@Ferhaze) reported

    @FreedomMobile You are the worst. You charge incorrectly and don’t care about it. Your customer service reps are the worst!!! You are so cheap in every way.

  • capitalbossette SemiLaVie (@capitalbossette) reported

    I know I haven’t been paying a second phone bill for two months now cause I guess these employees don’t know what unblacklist my phone means whole time it wasn’t even the phone they just gave me a SIM card for a number that don’t exist , what the actual **** @FreedomMobile 🤬🤬🤬

  • capitalbossette SemiLaVie (@capitalbossette) reported

    I know I haven’t been paying a second phone bill for two months now cause I guess these employees don’t know what unblacklist my phone means whole time it wasn’t even the phone they just gave me a SIM card for a number that don’t exist , what the actual **** @FreedomMobile 🤬🤬🤬

  • Ferhaze Fernanda (@Ferhaze) reported

    @FreedomMobile Customer service is the worst

  • capitalbossette SemiLaVie (@capitalbossette) reported

    I know I haven’t been paying a second phone bill for two months now cause I guess these employees don’t know what unblacklist my phone means whole time it wasn’t even the phone they just gave me a SIM card for a number that don’t exist , what the actual **** @FreedomMobile 🤬🤬🤬

  • Ferhaze Fernanda (@Ferhaze) reported

    @FreedomMobile Customer service is the worst

  • Ferhaze Fernanda (@Ferhaze) reported

    @FreedomMobile Customer service is the worst

  • Ferhaze Fernanda (@Ferhaze) reported

    @FreedomMobile You are the worst. You charge incorrectly and don’t care about it. Your customer service reps are the worst!!! You are so cheap in every way.