Freedom Mobile

Freedom Mobile Outage Report in Kanata, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kanata, Ontario 12/18/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kanata, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Nepean, Ottawa and Gatineau.

Loading map, please wait...
City Problem Type Report Time
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaGatineau Internet
CanadaNepean Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kimkhan Kim Khan (@kimkhan) reported

    @freedomsupport Your unlimited data is unlimitedly slow after regular data cap. Come on @freedommobile one of your tech said its 9600 modem speed. I remember in 1995 i was doing online banking with IUCU at 9600 speed. OMG you are taking us back to prehistoric era!!!

  • NaijaSweet C.D. (@NaijaSweet) reported

    @freedomsupport Are you getting complaints about LTE+ service? LTE+ shows on the phone but data is like dial up speed. Also phone going from LTE+ to 4G, back and forth while sitting in the same spot for lengths at a time. Not receiving emails for hours and then getting a bunch all at once...

  • time_charles Time Charles (@time_charles) reported

    @freedomsupport what's up the network ?? Keeps on saying can't send message error 38 ??? #freedommobileerror38

  • DeerTai Tai Deer 🐯🦌 / Cola Katz 🐆 (@DeerTai) reported

    Been with @FreedomMobile for over 5 years now as pre-paid customer and I feel I'll have to find another phone provider because I need a new phone and I've never had luck getting a post paid account. I might try once more today but not having a credit card is detrimental too :(

  • Markour_ Markour (@Markour_) reported

    @FreedomMobile ur company sucks

  • Wandate1 Atdheu (@Wandate1) reported

    @FreedomMobile I'm with freedom for 9+ years, since it was Wind Mobile, but not happy. On 401 doesn't have network at all, e specially between Windsor and London

  • darealhermon21 Hermon Tesfaghebriel (@darealhermon21) reported

    Customer service is the lifeblood of every business. I cant tell you the number of times Ive stayed with companies because of the service and peace of mind they provide. That being said the past 2 weeks, @TDBank_US & @freedomsupport have dropped the ball. #whowantsmybusiness

  • charanjitssuman Charanjit Suman (@charanjitssuman) reported

    @FreedomMobile I have a friend In Ontario whose phone is out of service since last 7 days. All bills are paid. Your customer help is helpless! Being contacting them, no resolution. #badcustomerexperience

  • _shysss ✧shorty✧ (@_shysss) reported

    @FreedomMobile your “LTE” data doesn’t work for **** 😡😡

  • Rye_ez Rye (@Rye_ez) reported

    @freedomsupport My wife gave birth Monday night and we’re still in the hospital unfortunately, I would really appreciate some extra data added to my account to help us watch videos during these trying times.. #Hopeful