Freedom Mobile

Freedom Mobile Outage Report in Kanata, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kanata, Ontario 12/02/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Kanata, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau, Nepean and Carp.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaCarp Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • msuebeeCA sue butler (@msuebeeCA) reported

    @freedomsupport WHY? If you cannot call me please refer me to someone who can. Saying call customer service when it is the thing I am complaining about does not make sense. Phone companies need to do better. @FreedomMobile

  • goodry2 虎次郎@マグロが好き Torajiro-chef (@goodry2) reported

    @FreedomMobile I canceled the contract via chat in November, but the bill for December has just arrived. Freedom Mobile is the worst because the staff is sloppy. And I'm not in Canada anymore.crazy

  • amyna_mysha Miss...🌚 (@amyna_mysha) reported from Edmonton, Alberta

    @freedomsupport I need help with my account

  • ClamHammer3666 Sofaking Cool (@ClamHammer3666) reported

    @freedomsupport hey there. Are there any issue with the service? People calling me are saying that they get "this number is not in service" messages some times when they call me today.

  • RyanTylerThomas Ryan Tyler Thomas (@RyanTylerThomas) reported

    @annecayer Hey @FreedomMobile if your staff is allowing people to start fraudulent accounts... I think your support services should be able to close those without torturing the victim.

  • audiobeing PapaGord (@audiobeing) reported

    Looking for a cell phone provider? Stay away from @FreedomMobile they are all about the $$ and not about the customer

  • NikeMitts Nike Mitts (@NikeMitts) reported

    Tried to dispute $36 in bogus charges w/ @FreedomMobile Can't believe I had to escalate to a supervisor to get SOME resolution. For all their efforts to attract new customers, I would say #buyerbeware. If you're looking for helpful customer service, Freedom might not be for you!

  • audiobeing PapaGord (@audiobeing) reported

    Well @FreedomMobile messaged me to help which I thought was great until I’m getting the same results as before. So avoid using them if you can.

  • audiobeing PapaGord (@audiobeing) reported

    @FreedomMobile your customer service is a ******* home. Guess it’s all about the $$ and not the people you screw over

  • _BOSS__Ladii Ms Rose ♡ (@_BOSS__Ladii) reported

    Bro why did I ever leave @FreedomMobile , I had 0 problems