Freedom Mobile

Freedom Mobile Outage Report in Kanata, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kanata, Ontario 11/23/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Kanata, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau, Nepean and Carp.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaCarp Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jasm33t God Father (@jasm33t) reported

    @PublicMobile Site under maintenance everytime i need to add-on something. I an in a very big emergency and need to get internet addon , Not even taking calls on 611. Have recommended this netork to 4 friends. It was biggest mistake. Going to buy @FreedomMobile tomorrow morning.

  • Mike_Boldis Mike Boldis (@Mike_Boldis) reported

    @freedomsupport your app it’s not working - I cannot login from any of the devices I tried

  • xxgingerbitchxx Zoey👅 (@xxgingerbitchxx) reported

    @Troy_Spencer1 @FreedomMobile My grandma has freedom and she never never has cell service in my moms house,she can't only recieve calls sometime s

  • JJerke john jerke (@JJerke) reported

    @freedomsupport what's going on. W network- can't make calls in Edmonton since 9am?

  • GadsbyC Chantal (@GadsbyC) reported

    @freedomsupport worst service EVER! Can't do anything on the website. And when you FINALLY get on to someone, VERY BAD english AND get disconnected. DISGUSTING!

  • infin8mas Infin8mas (@infin8mas) reported

    @Aella28 @Rogers @FreedomMobile My choice would be to have the government take back control of telecommunication in BC so we all have the same service and bill, no matter where we live in this province and we are not paying for naming rights of hockey rinks. Privatization has been an Epic failure for BC .

  • SFermani1996 Shahrooz Fermani (@SFermani1996) reported

    @freedomsupport Fix the Freedom Mobile website! How can I pay this month's bill on behalf if the My Account section is being very glitchy today? Tells me "Login Failed, Please try again." Would attempt to log in, and nothing happens, and when I'm able to get in, it kicked me out.

  • joncampbell Jon Campbell (@joncampbell) reported

    @Sportsnet Would love to watch but it says there is league restrictions for my region. Currently on my @FreedomMobile cell phone driving in Langley. I guess your regional detection has an issue.

  • crystal4UTNT Crystal Toth (@crystal4UTNT) reported

    @freedomsupport I’ve already done this song and dance, social media comma, super phone conversations, corporate letter writing & nothing was done worst part your super brought religion in to the call, you guys had your chances…MANY TIMES!! This isn’t the 1st time I had issues and last straw

  • LucianWolfe Lucian Wolfe (@LucianWolfe) reported

    @freedomsupport your website seems to be doing something funky can log in then boots me out then I try to login again says my pin is wrong a couple times then last time can get in but then boots me out again