Freedom Mobile

Freedom Mobile Outage Report in Kanata, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kanata, Ontario 02/23/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kanata, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • smallfry000 natalie🤓 (@smallfry000) reported

    @FreedomMobile Okay let’s be clear. It’s unlimited slow as molasses data once you reach 2G or something…

  • casssssl 0507_2230 (@casssssl) reported

    @freedomsupport Nah all good, I managed to get it to $1800.. I did talk to multiple customer support agents and they can’t do anything regarding this.

  • Megman17 MegMan (@Megman17) reported

    @freedomsupport Why are your phone service team in Asia? You make your money here in Canada why don't you create jobs in Canada? @JustinTrudeau @fordnation

  • Daisy77996635 Daisy (@Daisy77996635) reported

    @FreedomMobile Hmmm thats better than what you offered me…a paying customer

  • ZADOROV16 C (@ZADOROV16) reported

    @FreedomMobile Your coverage ******* sucks

  • nonpartipursuit The Non-Partisan Pursuit (@nonpartipursuit) reported

    @freedomsupport She loses signal and drops calls all the time, in the city, on the 401, even out in the country - recently found out why. She's on the network, not able to roam between towers other than freedoms. Didn't know about different. It's a prepaid plan so I'm not stuck with the service.

  • 80sgirlforever 💕~Deborah- Blockhead FOREVER ~💕 🇨🇦🇬🇧 (@80sgirlforever) reported

    Oh no!!!! @FreedomMobile was sold to @Videotron. I hope they don't go to **** now. Freedom is the BEST mobile service I have ever had and the BEST customer service team. @freedomsupport

  • nonpartipursuit The Non-Partisan Pursuit (@nonpartipursuit) reported

    @FreedomMobile Your network is garbage!

  • ToanQuyTran Chức Năng (@ToanQuyTran) reported

    @freedomsupport Hello, I've just had a very frustrating experience with a CX Care agent in one of your call centres, perhaps located in The Philippine, going around in circles about my specific billing inquiry. Can I get some Canadian on-site help please?

  • QueenCaoCao MarshmallowBee 🐝 𖤐🜏 (@QueenCaoCao) reported

    @FreedomMobile Can I change my account from a joint account to my own account if I have proof of work, OHIP card and address, and can't find my birth certificate, even though I've been a customer of yours for years?