Freedom Mobile

Freedom Mobile Outage Report in Kanata, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kanata, Ontario 07/16/2024 07:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (37%)

    Internet (37%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kanata, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau, Nepean and Dunrobin.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • julzpak Julia Pak - proud 🇨🇦Canadian🇨🇦 🍁Toronto, ON🍁 (@julzpak) reported

    @freedomsupport is it currently down? #freedom

  • VivianH_01 V (@VivianH_01) reported

    ...what kind of BULLSHIT is this @FreedomMobile always a problem with u guys. I want OUT of this stupid tab w/ this company so bad. I've been with them for 11 yrs but I guess its my own stupidity 4 continuing 2 give them my business.

  • hallacoast halla 🤎 (@hallacoast) reported

    @FreedomMobile one of your reps said he was gonna terminate the call on me yesterday. How do I do a feedback survey and report this?

  • NavsKaur Navneet Kaur (@NavsKaur) reported

    @FreedomMobile Sad to know that you would like to let a loyal customer go rather than match a phone plan your competitors are providing! #disappointing

  • Craftytee Craftytee (@Craftytee) reported

    @FreedomMobile So why can’t I use data outside my home zone anymore? Freedom uses the 150 mega bites to tell me I don’t have data. Been with freedom forever. Bailing ASAP. Total fail.

  • Hrd2995 Haarishkumar Dekshinamoorthy (@Hrd2995) reported

    @FreedomMobile You guys never charge customer as per on the Agreement. Always charge for more than we spoke.

  • CanIndian_Bro MS 🇨🇦 (@CanIndian_Bro) reported

    @FreedomMobile Before that work on your network! Don’t spend so much on advertising instead hire more to keep your network stable atleast within GTA. Forget about outside GTA. #NextStreamingSensation #BadNetwork

  • JohnstoneJordan Jordan Johnstone (@JohnstoneJordan) reported

    @FreedomMobile Wtf I'm been with you guys since 2012 and im paying more for less than this offer. Way to screw loyal customers.

  • KaroPup The Dingo Kid (@KaroPup) reported

    @freedomsupport I was given extra data, my plan says I have 6gb now, but I've been given the notification that I've gone over my limit at 4gb Can you help with this?

  • miscastjoe Joe Findlay (@miscastjoe) reported

    Big up to @FreedomMobile who hung up on my wife and told her "call back when you've calmed down" when her father is stuck in the US with no service (that they said he'd have), just after making him buy out his recently passed wife's phone before putting the account in his name