Freedom Mobile

Freedom Mobile Outage Report in Kanata, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kanata, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kanata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kanata, Ontario 11/29/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Kanata, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Gatineau, Nepean and Carp.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaGatineau Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaCarp Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kanata, Ontario

Latest outage, problems and issue reports in Kanata and nearby locations:

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • EH_TGO_EH TGO (@EH_TGO_EH) reported

    @FreedomMobile big time joke of a company, was there for 10 years, they give my phone to 2 diff ppl in a 5 months, causing many issues besides the privacy issue after promising it would never happen again telling me it's not there fault the 2nd, CS is a joke.

  • erintalkstv Erin (@erintalkstv) reported

    @freedomsupport is cell service down?

  • GourabB28976020 Gourab Basak (@GourabB28976020) reported

    @freedomsupport is it a 24/7 support, if she runs into trouble at midnight ?

  • utd_ac AC utd (@utd_ac) reported

    .@FreedomMobile had a horrible experience at one of your stores. Thanks for the ****** service

  • donnaisreading donnaisreading (@donnaisreading) reported

    I know retention reps for people like @FreedomMobile need to follow a script. But how about you treat your clients like people and listen to what they stay instead of just rattling off the next line in the script. damn.

  • posteggme Erin (@posteggme) reported

    @freedomsupport I changed my name with Freedom 18 months ago and yet tech support still expects my deadname. What gives? Normally they're understanding but a tech agent just refused me service over it. On top of that, my manage account page hasn't worked in over a year.

  • HeavenlyInPink lol◟̽◞̽ (@HeavenlyInPink) reported

    @FreedomMobile I am BEYOND horrified by my experience today. I went to simply return a phone I was completely entitled to under Buyer’s Remorse, but the store manager was INCREDIBLY rude, and on top of that lied to us and customer service. He said my phone was not in sellable-

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @FreedomMobile your company is the worst I've ever encountered. Tried to make changes TWICE and still they are not on the account. DO NOT DEAL WITH FREEDOM MOBILE. They are a joke!!!

  • vim_vimmy Vim (@vim_vimmy) reported

    God forbid I try and call someone! Shiii NEVER WORKs!!!!!! @FreedomMobile

  • B__Labz Labz🇨🇦 (@B__Labz) reported

    @FreedomMobile is there any issues my phone is beyond slow