Freedom Mobile outages and service status in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

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  Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported 6 minutes ago from Kingston, Ontario

  @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

• 
  Left Arm Medium Orthodox (@akhil_012) reported 12 minutes ago from Kingston, Ontario

  @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

• 
  Wilhelmina (@the_wilhelmina) reported 15 minutes ago from Kingston, Ontario

  My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?

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  Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported 15 minutes ago from Kingston, Ontario

  @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

• 
  Dominic Christian Owens (@DomChrisOwens) reported 30 minutes ago from Kingston, Ontario

  @freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.

• 
  Dominic Christian Owens (@DomChrisOwens) reported 43 minutes ago from Kingston, Ontario

  @johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.

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  Dominic Christian Owens (@DomChrisOwens) reported 52 minutes ago from Kingston, Ontario

  @evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........

• 
  Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported 59 minutes ago from Kingston, Ontario

  @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

• 
  Shayla Bradley (@shaylariane) reported 60 minutes ago from Kingston, Ontario

  A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A. (@mcfaddders) reported 6 minutes ago

  Hey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.

• 
  ✪ Scribe the Prime Minister ✪ (@Scribe_Music) reported 6 minutes ago

  @FreedomMobile your service is down in Langley BC

• 
  Wil Boucher (@BoucherWil98675) reported 7 minutes ago

  @FreedomMobile is service down for Vancouver internet?

• 
  Ryan Wilson (@RyanNW23) reported 8 minutes ago

  @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail

• 
  Not Op Cue (@NotOpCue) reported 13 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  mystofrealm (@mystofrealm) reported 14 minutes ago

  @FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.

• 
  Ticiana Barral (@ticibarral) reported 16 minutes ago

  DO NOT SIGN UP WITH @FreedomMobile , they make you pay for something and then don’t offer the service. It’s a scam!!!!

• 
  Saint Chirp (@SaintChirp) reported 19 minutes ago

  @FreedomMobile used to be good. I've been with them for 10+ years. Now, terrible customer service and lack of empathy.

• 
  Allen (@RealAllenTV) reported 21 minutes ago

  @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane

• 
  Arise (@Ariseskater) reported 23 minutes ago

  @FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan