Freedom Mobile outages and service status in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

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  Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported 15 minutes ago from Kingston, Ontario

  @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

• 
  Left Arm Medium Orthodox (@akhil_012) reported 21 minutes ago from Kingston, Ontario

  @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

• 
  Wilhelmina (@the_wilhelmina) reported 34 minutes ago from Kingston, Ontario

  My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?

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  Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported 35 minutes ago from Kingston, Ontario

  @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

• 
  Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported 46 minutes ago from Kingston, Ontario

  @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

• 
  Dominic Christian Owens (@DomChrisOwens) reported 48 minutes ago from Kingston, Ontario

  @johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.

• 
  Dominic Christian Owens (@DomChrisOwens) reported 49 minutes ago from Kingston, Ontario

  @freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.

• 
  Shayla Bradley (@shaylariane) reported 56 minutes ago from Kingston, Ontario

  A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

• 
  Dominic Christian Owens (@DomChrisOwens) reported 57 minutes ago from Kingston, Ontario

  @evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David bristow (@Davidbr14133727) reported 20 seconds ago

  @FreedomMobile I'm having connectivity issues with my Motorola e15

• 
  manish midha (@midha_manish) reported 4 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Jen Whyte (@cheesebroad) reported 4 minutes ago

  @FreedomMobile This is the worst mobile company I have ever used. No guaranteed cell phone use anywhere. I cannot function like this for work.

• 
  traffic controller (@trafficcntrlchd) reported 6 minutes ago

  @FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile

• 
  mystofrealm (@mystofrealm) reported 8 minutes ago

  @FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.

• 
  HolyShit (@SuperNovaLRD) reported 12 minutes ago

  As a long-time Canadian customer, I'm concerned about Bill C-22 and how it might impact my data privacy. 🇨🇦 I’m eager to hear what steps @FreedomMobile plans to take to protect its customers, especially as other companies are speaking out. 🙏🔒

• 
  Maro (@badboylex_) reported 15 minutes ago

  @FreedomMobile bro you guys have the worst customer service ever wtf

• 
  Ticiana Barral (@ticibarral) reported 15 minutes ago

  DO NOT SIGN UP WITH @FreedomMobile , they make you pay for something and then don’t offer the service. It’s a scam!!!!

• 
  Neeraj Bagai (@neeraj_bagai) reported 15 minutes ago

  @FreedomMobile Unable to get thru your customer service, can you please help

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 17 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.