Freedom Mobile

Freedom Mobile Outage Report in Kingston, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kingston, Ontario 10/22/2024 18:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario

    @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

  • shaylariane Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

  • the_wilhelmina Wilhelmina (@the_wilhelmina) reported from Kingston, Ontario

    My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Mountainjourno1 Degeling Family (@Mountainjourno1) reported

    @freedomsupport It’s very upsetting. Your staff refuse to do anything and then after saying, “oops sorry” refuse to refund the money despite not providing the service.

  • Mountainjourno1 Degeling Family (@Mountainjourno1) reported

    @freedomsupport No more private messages. Freedom has had hours of them today and did nothing. Zero service, and now refuses to refund the $150 when they haven’t even activated my phone yet! Unbelievable. @CBCEdmonton I have a story for GoPublic

  • Climate_Pete Peter McCartney (@Climate_Pete) reported

    Somebody please help I'm being gaslit by my phone company @FreedomMobile

  • QBallMoe1 QBallMoe (@QBallMoe1) reported

    @FreedomMobile is terrible. Unbelievably slow. Steady decline since Shaw took over. Please @Rogers take over this poor excuse for a company and do something with it. It's mobile internet is like waiting for the @POTUS trying to get a sentence out. You just wanna hang yourself.

  • surfsupdover Mike (@surfsupdover) reported

    @freedomsupport I'm at your store located at North Park and Torbram in Brampton today and nobody's there. Online it says open at 10, sign on window says open at 10, OPEN sign in window is on, knocked on door as the sign in window says to. Wtf.

  • Katerlina_Kuang Katerlina Kuang (@Katerlina_Kuang) reported

    @freedomsupport Hi my data is not working I don’t know why

  • geza_remenyi Geza Remenyi (@geza_remenyi) reported

    @freedomsupport I had a lot of issue with my phone and nobody was able to help. But they call to offer me a iPhone 11 not even the 13

  • mcredbeardddd Conor McNeil (@mcredbeardddd) reported

    Going on 2 weeks, without any real help from @FreedomMobile @freedomsupport. You've given me nothing but lip service, im regards to my issues, and I'm fed up with you. Take my bill and eat it. #Useless #nohelp #scabs

  • AlanTeleman Alan Husband (@AlanTeleman) reported

    @FreedomMobile I am very disappointed with your rules and regulations. I have been a customer since 2012 and wanted, this time, to bring a phone to you because you don't carry it (Samsung Galaxy FE 256 GB version). I am told I can't do this unless I change my plan.

  • mirairoses Rose 💙💛 (@mirairoses) reported

    @freedomsupport @SarahBurssty If you read up you can see she tried everything to get her **** back but it's gotten to nothing so far