Freedom Mobile

Freedom Mobile Outage Report in Kingston, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kingston, Ontario 01/25/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario

    @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

  • shaylariane Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport Two things: Firstly, "what the cost it" -> "what the cost is" may wanna fix the typo; secondly: it mentions texting help to a shortcode to get info... is that free, at least? How does one go about figuring out the charge *prior* to incurring it?

  • Sindrolik ZACK. (@Sindrolik) reported

    @UsainDaviesX @FreedomMobile Stop Googling butts and your problem will be solved.

  • ganjaginga S (@ganjaginga) reported

    maybe this crazy lightening storm will knock @FreedomMobile cell tower back into service ******** is this one/two bar bullshit every day i don’t live under a ******* rock. fix your **** and don’t @ me to phone you pricks either ****

  • BradleyMassen Double Vax Bräd (@BradleyMassen) reported

    @chiefstonefox @FreedomMobile Shut ******** up and let people get what they prefer.

  • Whisky_Jean QuaranJean 🥃 (@Whisky_Jean) reported

    @FreedomMobile What a garbage ad. For us with un vaxxed kids there’s nothing cutesy about back to school. It’s terrifying.

  • danielryyc Dan (@danielryyc) reported

    @FreedomMobile the screenshot was taken after I did a network reset. This the default setting.

  • tryoung Mind over Matter (@tryoung) reported

    @OccTranspo @freedomsupport The outage seems fairly wide-reaching. Service is out in Barrhaven.

  • AshleyDoe the hermit: (@AshleyDoe) reported

    @FreedomMobile put me on a $90 promo plan that went up to $135/mth after promo ended. In order to reduce my plan they told me I need to pay $240 on my tab. Customer service is horrible, coverage sucks, and let’s not get started on the solution provided.

  • the_cellarboy cellarboy (@the_cellarboy) reported

    @FreedomMobile Why is it that I can pre order an iPhone 13 as a new customer on a $60 plan and $35 tab, but when I log in as an existing customer I’m forced to a minimum $80 plan with $35 tab?? This seems pretty hostile towards existing customers.

  • Dxeblack Dionnisios Xenos (@Dxeblack) reported

    @FreedomMobile @freedomsupport @Apple Yesterday I paid $914.17 CAD to Freedom Mobile to preorder the Iphone 13 Pro Max (256 GB), then told me the preorder is not going through and that they cannot process it or refund me so the only "solution" is attempting a CC charge back.