Freedom Mobile outages and service status in Kingston, Ontario

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

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  Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported 5 minutes ago from Kingston, Ontario

  @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

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  Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported 8 minutes ago from Kingston, Ontario

  @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

• 
  Left Arm Medium Orthodox (@akhil_012) reported 24 minutes ago from Kingston, Ontario

  @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

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  Shayla Bradley (@shaylariane) reported 25 minutes ago from Kingston, Ontario

  A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

• 
  Dominic Christian Owens (@DomChrisOwens) reported 44 minutes ago from Kingston, Ontario

  @evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........

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  Dominic Christian Owens (@DomChrisOwens) reported 45 minutes ago from Kingston, Ontario

  @johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.

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  Dominic Christian Owens (@DomChrisOwens) reported 47 minutes ago from Kingston, Ontario

  @freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.

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  Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported 51 minutes ago from Kingston, Ontario

  @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

• 
  Wilhelmina (@the_wilhelmina) reported 56 minutes ago from Kingston, Ontario

  My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

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  Merry Merry 🇯🇲🇯🇲 (@onespaintown) reported 11 minutes ago

  @FreedomMobile please investigate your outsourced employees as one or more of them are sending scam text with links. These text only started coming after reaching out to your support team after a double payment off my credit card a few months ago

• 
  The Lenis (@LenisTheOrca) reported 14 minutes ago

  @FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too

• 
  Testezlaf (@testezlaf) reported 17 minutes ago

  @4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!

• 
  David bristow (@Davidbr14133727) reported 18 minutes ago

  @FreedomMobile I'm having connectivity issues with my Motorola e15

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  Maro (@badboylex_) reported 18 minutes ago

  @FreedomMobile bro you guys have the worst customer service ever wtf

• 
  This Is a Collective (@thiscollective) reported 18 minutes ago

  . @FreedomMobile - your TV app update has failed. I would at the least expect the company to email users to say - 'its broken'. So essentially I am paying for a service that I can't use until you fix it.

• 
  James Kellough (@JamesKello) reported 20 minutes ago

  @FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻

• 
  Farhan Z (@Far4Truth) reported 22 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  Ivydelray 🙂 (@ivydelray) reported 23 minutes ago

  @FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!

• 
  Maria Miccoli (@sistermedia) reported 27 minutes ago

  @PKP_Qc @FreedomMobile Getting a hard PDP authentication data block. Reps ignored the network error to push to upsell a phone (scam). Filed complaint with @CCTS_CPRST Just want my data re-provisioned, been w/Freedom 10 years. Stop scamming!