Freedom Mobile

Freedom Mobile Outage Report in Kingston, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kingston, Ontario 11/26/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........

  • shaylariane Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

  • the_wilhelmina Wilhelmina (@the_wilhelmina) reported from Kingston, Ontario

    My data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario

    @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CanadiEnby All Cops Are Buttholes (@CanadiEnby) reported

    @FreedomMobile Hi there, for the second month in a row I have to pay my bill via my bank website because your website won't respond after I input my CC info. My roommate has been having the same issue too.

  • HeavenlyInPink lol◟̽◞̽ (@HeavenlyInPink) reported

    @FreedomMobile I am BEYOND horrified by my experience today. I went to simply return a phone I was completely entitled to under Buyer’s Remorse, but the store manager was INCREDIBLY rude, and on top of that lied to us and customer service. He said my phone was not in sellable-

  • weeny96 Ugoo (@weeny96) reported

    @freedomsupport Can you restore my network coverage? I have been cut off since yesterday

  • pegasusraven maximilian pegasus 🦄🍷 (@pegasusraven) reported

    @FreedomMobile @getrealmovement or at least one with any internal accountability structure at all, like damn you corps will work with anyone to pinkwash yourselves huh

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @freedomsupport My wife is the "account holder". Twice she's asked me to be added and twice nothing has happened. I want to know why when I was with Rogers with 9GB of data I never went over, and now with Freedom with 16GB of data, my data keeps getting frozen around the 15th of the month.

  • EH_TGO_EH TGO (@EH_TGO_EH) reported

    @FreedomMobile big time joke of a company, was there for 10 years, they give my phone to 2 diff ppl in a 5 months, causing many issues besides the privacy issue after promising it would never happen again telling me it's not there fault the 2nd, CS is a joke.

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @FreedomMobile your company is the worst I've ever encountered. Tried to make changes TWICE and still they are not on the account. DO NOT DEAL WITH FREEDOM MOBILE. They are a joke!!!

  • bartekploc bartek ploc (@bartekploc) reported

    @FreedomMobile what is your phone number for customer care from outside of North America, please. The number provided on your website is out of service. I forgot my sim pin

  • FewDemitrius FewDemitrius (@FewDemitrius) reported

    @virginmobilecan the network has been trash lately .. thinking about going back to @FreedomMobile

  • vim_vimmy Vim (@vim_vimmy) reported

    God forbid I try and call someone! Shiii NEVER WORKs!!!!!! @FreedomMobile