Freedom Mobile

Freedom Mobile Outage Report in Kingston, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Kingston, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Kingston, Ontario 01/11/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Kingston, Ontario

Latest outage, problems and issue reports in Kingston and nearby locations:

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile

  • akhil_012 Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario

    @freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !

  • shaylariane Shayla Bradley (@shaylariane) reported from Kingston, Ontario

    A note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

  • DomChrisOwens Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario

    @evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service

  • Robboman Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️‍🌈chooseforward (@Robboman) reported from Kingston, Ontario

    @pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Christopherj818 Christopher Johnstone (@Christopherj818) reported

    @FreedomMobile I'm a Freedom Mobile customer. I get 30 GB of data /month for $80/month. Freedom's Big Gig data plans come with unlimited data but when your monthly data limit is exceeded the internet speed is cut in half until your next pay date. If you sign up with Freedom tell them I sent ya!

  • eliizabethxoxx єℓιzαвєтн ✨ (@eliizabethxoxx) reported

    @FreedomMobile you guys are SHARKS. You don’t care whatsoever about your customers & have the WORST billing service I’ve ever experienced. Not only do I pay a bunch of $ for **** service but on top of that your company has the nerve to not even provide any time to pay off a bill.

  • SkipIsChris Chris Sturwold (he/him/drummer) (@SkipIsChris) reported

    @MichelletypoQ @freedomsupport The only thing "ded" is Freedom's customer service. Shady AF.

  • winstonckm Winston D'souza (@winstonckm) reported

    @FreedomMobile I ported my number from Fido to Freedom its been more than 10 hours. Still my number is not active, stuck with temporary number. Could you please check, I already missed lot of important calls because of this issue.

  • Scarboro_Ganja ASCENSION (@Scarboro_Ganja) reported

    @freedomsupport @eliizabethxoxx I have sent you a DM I am having trouble paying my bill using the same card I have been using for years

  • scientistvickie Vickie (@scientistvickie) reported

    @Leenerrr I was so excited when I initially learned about this from you on some other tweet. Sadly, my provider @freedomsupport does not offer it. The spam calls are getting so bad lately (5+ per day) that I'm considering paying more to go to a different provider just for call control.

  • sandi08304376 sandi (@sandi08304376) reported

    @FreedomMobile CAN WE STOP FAST FORWARDING OUR LIVES FOR YOUR CRAP.

  • Christopherj818 Christopher Johnstone (@Christopherj818) reported

    @FreedomMobile If you switch your mobile phone service provider over to Freedom Mobile than tell Freedom Mobile that I steered you to Freedom Mobile & I'll receive $25 in Freedom Mobile credit per referal. Remember, Freedom Mobile's Big Gig data plans come with unlimited monthly data!

  • marvell70 Bad Wolf (nikolai) (@marvell70) reported

    @freedomsupport I've been having a problem with online bill payments. System error is constant. Aside from having to pay at the kiosk, what are my options?

  • Christopherj818 Christopher Johnstone (@Christopherj818) reported

    @FreedomMobile This is a good deal I reccommend taking advantage of this offer! If you end up becoming a Freedom Mobile customer please mention that I(Chris Johnstone from Kingston, ON) refered you to Freedom & I'll get $25, if enough people do it than I'll be able to get a much better phone.