Freedom Mobile outages and service status in Kingston, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Kingston, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Kingston, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Kingston, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Kingston, Ontario
Latest outage, problems and issue reports in Kingston and nearby locations:
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario@johnnyfulton @FreedomMobile There's definitely an issue somewhere, I'm having the same issue, and apparently a lot of other people are as well.
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Wilhelmina (@the_wilhelmina) reported from Kingston, OntarioMy data signal locates me out of Toronto, when I'm in Kingston, Ontario 🇨🇦. At first I thought, "ah, my IPV6 has kicked in. Then I realized, I wasn't on wifi. How does @FreedomMobile traffic it's telephony, and what owners towers do they rent broadcast transmission on?
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Left Arm Medium Orthodox (@akhil_012) reported from Kingston, Ontario@freedomsupport @FreedomMobile Your service is a big joke , change my mind or I will change my service provider !
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward (@Robboman) reported from Kingston, Ontario@WaytowichNeil @GTFOAlleyCat I pay my phone bill 2 weeks late ( never to late for a penalty) because I just pay all on one day. And I only owe half cause I overpay yet today I get a " Hey you're late on your bill" Jesus really @FreedomMobile
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward (@Robboman) reported from Kingston, Ontario@pcofwork @FreedomMobile Meh I could. I texted them . Which is the quickest way. They responded. I just have a hard time believing it. It's a first world problem
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Nightdanger🇨🇦🇨🇦🇨🇦🇸🇰🏒🏳️🌈chooseforward (@Robboman) reported from Kingston, Ontario@nainanonaaa @freedomsupport Its ******* a disgrace. When i go to Bath i get switched to a US service
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario@freedomsupport If there is anyone specific with the company I could send a formal email to with a better explanation of the ideas and how they'd improve consumer experience without hurting profit/network integrity I'd be totally willing to do so if you'd forward me that info via DM.
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Shayla Bradley (@shaylariane) reported from Kingston, OntarioA note to anyone seeking a mobile provider in Kingston, stay far far away from @FreedomMobile. Terrible service outside of the urban area and even worse customer service trying to address the issue over nearly a year. The biggest thumbs down I can humanly muster. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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Dominic Christian Owens (@DomChrisOwens) reported from Kingston, Ontario@evilplasticfork @SamsungCanada Almost makes me wonder if the device I was sold at full retail price by @FreedomMobile was returned by a customer with the wrong headphones swapped........
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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TMN (@themainnetwork) reported@JonFraserTF @TELUS I say this only bc I’ve been with them all over the years. @FreedomMobile has been the best I’ve ever had in terms of pricing and support. Just my take.
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Ryan John White. (@RyanCanadian) reported@FreedomMobile Went to Fido they took the time to explain everything, found the right provider for me, out of 3 carriers & went with Rogers, didn't need auto pay, got 100gb of data, better service, & walked out the store with a brand new Pixel 10 with no cost up front. That's how you do it.
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Ivydelray 🙂 (@ivydelray) reported@FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!
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Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
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Nehal Mohamed ⚕️ (@NEHAL888888) reported@FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!
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Laith Khalil (@laithkhalil) reported@FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!
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Heynow (@heynow19951) reported@FreedomMobile next step will be to move all my lines to Roger’s and pay the penalty with freedom. That’s how disappointed in this company who is willing to loose a customer of 6 years
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rhyland (@rhyland1) reported@FreedomMobile Just got off with 611 retention and it was the worst experience ever. A total disgrace by a @Quebecor subsidiary. The people they hire are a disgrace to Canadian society. Can't answer simple questions and threaten customers. @CRTCHearings
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@FreedomMobile The cell service in Queensland SE Calgary is absolutely terrible. Luckily my contracts now up
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Yvonne Kushe (@kushemusic) reported@FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.