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Freedom Mobile

Freedom Mobile outages and service status in LaSalle, Ontario

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  • Freedom Mobile generated 0 outage signals in the last 24 hours around LaSalle, including 0 direct reports.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in LaSalle, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in LaSalle, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Freedom Mobile Issues Reports Near LaSalle, Ontario

Latest outage, problems and issue reports in LaSalle and nearby locations:

  • CrownMe_QueenB
    Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    @FreedomMobile can I get some help please

  • Mikelegrosjr
    8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport anyone else in @CityWindsorON experience any issues? I can't be the only one. Or can I?

  • CrownMe_QueenB
    Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    I just wasted 47 mins waiting for customer care and had the worst supervisor I’ve ever spoke to @FreedomMobile

  • Jacala63
    πŸπŸ‡¨πŸ‡¦ Sandra Bee RN BSN GNC(C)πŸ‡¨πŸ‡¦πŸ (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile Hey Customer support sucking right now Hung up on by ann On hold 8 min waiting to speak with supervisor

  • viperfan7
    viperfan7 (@viperfan7) reported from Windsor, Ontario

    @freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days

  • marcfavell
    The Only Marc Favell (@marcfavell) reported from Windsor, Ontario

    @tyst1ck @FreedomMobile And you get more bad stuff simply by walking outside on a sunny day

  • Jacala63
    πŸπŸ‡¨πŸ‡¦ Sandra Bee RN BSN GNC(C)πŸ‡¨πŸ‡¦πŸ (@Jacala63) reported from Windsor, Ontario

    @freedomsupport horrible customer service. Was on the phone with Ann. She hung up on me. Called back another representative I could not understand her because her accent was very strong

  • singerskates
    Brigitte Laskowski (@singerskates) reported from Windsor, Ontario

    Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.

  • Mikelegrosjr
    8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport any news on the @CityWindsorON outage?

  • viperfan7
    viperfan7 (@viperfan7) reported from Windsor, Ontario

    @FreedomMobile what's going on in Windsor, network has been absurdly slow the past week

  • Jacala63
    πŸπŸ‡¨πŸ‡¦ Sandra Bee RN BSN GNC(C)πŸ‡¨πŸ‡¦πŸ (@Jacala63) reported from Windsor, Ontario

    I'm having a shit day today because I'm getting a runaround from @FreedomMobile and @freedomsupport

  • Jacala63
    πŸπŸ‡¨πŸ‡¦ Sandra Bee RN BSN GNC(C)πŸ‡¨πŸ‡¦πŸ (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile so I go into the store to ask for the Samsung S9. The store they do not have it call 611 and they will help you so I called one and it said we can help you go to the store this is terrible customer service

  • Jacala63
    πŸπŸ‡¨πŸ‡¦ Sandra Bee RN BSN GNC(C)πŸ‡¨πŸ‡¦πŸ (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile marick One of your customer service Representatives could not help me said I would get a call back with no set time would not tell me if that was an hour a day a month

  • Mikelegrosjr
    8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport I've spoken to C.S. and they have indicated an issue in my area, and are working diligently to rectify the issue. I was just hoping for an update.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • pieface2010
    Sue T (@pieface2010) reported

    @FreedomMobile Do not take their Phone Protection plan. If you want to cancel they will not let you. Hello! I called your customer service a few months ago to cancel the phone protection plan. I thought they did it but they did not. Reimburse me $90.00 plus tax.

  • vegan4nonhumans
    vegan4them (@vegan4nonhumans) reported

    @FreedomMobile are you having technical issues? Very poor connections in Pickering, Ajax, Whitby.

  • Alsadius
    Al Sadius (@Alsadius) reported

    Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.

  • NEHAL888888
    Nehal Mohamed βš•οΈ (@NEHAL888888) reported

    @FreedomMobile Hello Freedom Mobile team, I’m reaching out because I’ve been having difficulty getting in touch with your customer service team. Despite multiple attempts, I haven’t been able to reach anyone for assistance. I tried calling 611, app chat, and whatsapp!

  • R0J0MI123
    RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario

    @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

  • Lily08901017
    Lily (@Lily08901017) reported

    @FreedomMobile Freedom sucks. And if course they have an imbecile called Pierre Karl PΓ©ladeau,as leader. Greedy bastards

  • NevinMcScott
    Scott (@NevinMcScott) reported

    - @FreedomMobile why am I being told "check back again tomorrow" and "it's probably a glitch and it'll fix itself" when I asked why I was double charged on my phone bill this month? That's disgraceful customer service from your team

  • JRTeodoro4
    JrT (@JRTeodoro4) reported

    @FreedomMobile Is there problem with your internet today? December 16th?

  • RyanNW23
    Ryan Wilson (@RyanNW23) reported

    @FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail

  • allfeteinc
    rui (@allfeteinc) reported

    @FreedomMobile data outage on my iPhone since 8:05 AM this morning, in GTA area, is it only myself?