Freedom Mobile outages and service status in LaSalle, Ontario

Problems in the last 24 hours in LaSalle, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in LaSalle, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near LaSalle, Ontario

Latest outage, problems and issue reports in LaSalle and nearby locations:

• 
  🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported 9 minutes ago from Windsor, Ontario

  @FreedomMobile Hey Customer support sucking right now Hung up on by ann On hold 8 min waiting to speak with supervisor

• 
  Elizabeth Marie x0x (@CrownMe_QueenB) reported 18 minutes ago from Windsor, Ontario

  @FreedomMobile can I get some help please

• 
  viperfan7 (@viperfan7) reported 24 minutes ago from Windsor, Ontario

  @freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days

• 
  🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported 25 minutes ago from Windsor, Ontario

  @freedomsupport horrible customer service. Was on the phone with Ann. She hung up on me. Called back another representative I could not understand her because her accent was very strong

• 
  8ppexAlien (@Mikelegrosjr) reported 26 minutes ago from Windsor, Ontario

  @freedomsupport anyone else in @CityWindsorON experience any issues? I can't be the only one. Or can I?

• 
  viperfan7 (@viperfan7) reported 27 minutes ago from Windsor, Ontario

  @FreedomMobile what's going on in Windsor, network has been absurdly slow the past week

• 
  Elizabeth Marie x0x (@CrownMe_QueenB) reported 36 minutes ago from Windsor, Ontario

  I just wasted 47 mins waiting for customer care and had the worst supervisor I’ve ever spoke to @FreedomMobile

• 
  8ppexAlien (@Mikelegrosjr) reported 38 minutes ago from Windsor, Ontario

  @freedomsupport I've spoken to C.S. and they have indicated an issue in my area, and are working diligently to rectify the issue. I was just hoping for an update.

• 
  8ppexAlien (@Mikelegrosjr) reported 41 minutes ago from Windsor, Ontario

  @freedomsupport any news on the @CityWindsorON outage?

• 
  Brigitte Laskowski (@singerskates) reported 45 minutes ago from Windsor, Ontario

  Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.

• 
  The Only Marc Favell (@marcfavell) reported 48 minutes ago from Windsor, Ontario

  @tyst1ck @FreedomMobile And you get more bad stuff simply by walking outside on a sunny day

• 
  🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported 54 minutes ago from Windsor, Ontario

  I'm having a shit day today because I'm getting a runaround from @FreedomMobile and @freedomsupport

• 
  🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported 56 minutes ago from Windsor, Ontario

  @FreedomMobile so I go into the store to ask for the Samsung S9. The store they do not have it call 611 and they will help you so I called one and it said we can help you go to the store this is terrible customer service

• 
  🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported 59 minutes ago from Windsor, Ontario

  @FreedomMobile marick One of your customer service Representatives could not help me said I would get a call back with no set time would not tell me if that was an hour a day a month

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Bryan (@mikebryan) reported 28 seconds ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  MaxNPV (@TheMaxNPV) reported 58 seconds ago

  @GTM618 @FreedomMobile That’s the tricky part of visiting Niagara Falls - easy for phones to switch to the US carriers. I was there 2 weeks ago and all our Bell phones did the same thing. With Freedom I always found messaging from iPhone to be pretty responsive for support.

• 
  Kahleel (@_XAmount2) reported 10 minutes ago

  Bruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile

• 
  Al Sadius (@Alsadius) reported 15 minutes ago

  Hey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.

• 
  Farhan Z (@Far4Truth) reported 15 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  mystofrealm (@mystofrealm) reported 16 minutes ago

  @FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.

• 
  The Lenis (@LenisTheOrca) reported 19 minutes ago

  @FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too

• 
  baddiesbingebravo (@baddiesbngbravo) reported 19 minutes ago

  @FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service

• 
  Cheeky Monkey (@cindyintoronto) reported 20 minutes ago

  @JTkksmom @FreedomMobile Why? Because they are headquartered in Quebec. My vast experience with Quebec based companies is extremely poor. I try to avoid at all cost.

• 
  Juliette (@Juliettemvp) reported 23 minutes ago

  @FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.