Freedom Mobile Outage Report in LaSalle, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in LaSalle, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in LaSalle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (71%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near LaSalle, Ontario
Latest outage, problems and issue reports in LaSalle and nearby locations:
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🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁
(@Jacala63) reported
from
Windsor, Ontario
@FreedomMobile so I go into the store to ask for the Samsung S9. The store they do not have it call 611 and they will help you so I called one and it said we can help you go to the store this is terrible customer service
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🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁
(@Jacala63) reported
from
Windsor, Ontario
@FreedomMobile Hey Customer support sucking right now Hung up on by ann On hold 8 min waiting to speak with supervisor
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🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁
(@Jacala63) reported
from
Windsor, Ontario
I'm having a shit day today because I'm getting a runaround from @FreedomMobile and @freedomsupport
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🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁
(@Jacala63) reported
from
Windsor, Ontario
@FreedomMobile marick One of your customer service Representatives could not help me said I would get a call back with no set time would not tell me if that was an hour a day a month
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🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁
(@Jacala63) reported
from
Windsor, Ontario
@freedomsupport horrible customer service. Was on the phone with Ann. She hung up on me. Called back another representative I could not understand her because her accent was very strong
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Elizabeth Marie x0x
(@CrownMe_QueenB) reported
from
Windsor, Ontario
@FreedomMobile can I get some help please
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Elizabeth Marie x0x
(@CrownMe_QueenB) reported
from
Windsor, Ontario
I just wasted 47 mins waiting for customer care and had the worst supervisor I’ve ever spoke to @FreedomMobile
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Brigitte Laskowski
(@singerskates) reported
from
Windsor, Ontario
Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.
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viperfan7
(@viperfan7) reported
from
Windsor, Ontario
@freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days
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viperfan7
(@viperfan7) reported
from
Windsor, Ontario
@FreedomMobile what's going on in Windsor, network has been absurdly slow the past week
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Ng
(@GreatRootBear) reported
@stephlackey @freedomsupport They may have their issues but they're the only mobile provider that has a reasonable option to tether at a data cap that is workable for someone where folks like Bell don't offer any internet service.
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Sammy
(@thunderchuck13) reported
@FreedomMobile Easily the worst customer service I have ever experienced had. I regret signing up with them and it hasn’t even been 3 weeks. I have spent countless hours with no help. #worstcustomerservice
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Bob Marlow
(@BobMarlow3) reported
@freedomsupport So far I have talked to 3 people. Only the third one was helpful. I think she has given me a pin that might access the account. To update a date on a visa would not seem to be a problem. But it is bloody annoying dealing with freedom mobile.
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Metal Luscious
(@metalluscious) reported
@FreedomMobile I have been waiting for 7 weeks for my ordered iPhone 12 Pro Max. Almost 2 months! Deposit was made on Nov. 22 and still no phone. I can get one from Apple directly by Wednesday. How do we fix this?
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Sam Alexander
(@banned1) reported
@FreedomMobile @LGCanada Where are your priorities? Putting your employees at risk for sales? Lobbying to make SALES an essential service? Communication matters but you have to put people before profit. Thought you guys were the cell service of the people. The people are dying and you are complicit! WTF?
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Jarrod Terrell
(@jarrodcterrell) reported
I just woke up one morning with my service disconnected. And not knowing why. Countless hours of confusion, stress, and frustration and not even apology or admission of error on their part. It would have been nice to at least receive a credit for my trouble. @freedommobile
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C.J Guevara
(@carlos1984kid) reported
@FreedomMobile Tried to pre order since I am up for renewal but even if you get 65 plan with 35 tabs they still want over 1000 upfront t. Sound ridiculous might have to look into new provider after 8 years of being a wind/freedom customer.
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Dalton 🌹
(@dultsboi) reported
@thesaltoverlord @FreedomMobile Must be on the same network as @shaw internet
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Salma
(@Salma31097164) reported
@FreedomMobile freedom is stealing money from my Credit card. I have called 27 times and even a manager that didn’t sound like he was in Canada told me that there is no way he can find out why my credit card is being charged because I’m not a customer.
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Doug
(@HeadBanger1968) reported
@FreedomMobile so, I get a message that I'm due for a hardware upgrade, I jumped thru all the hoops only to find out that I have to find a store that remains open,has the phone I want, during a pandemic when we are supposed to stay home??? Not going to be a customer much longer!