Freedom Mobile

Freedom Mobile Outage Report in LaSalle, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in LaSalle, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in LaSalle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in LaSalle, Ontario 02/20/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near LaSalle, Ontario

Latest outage, problems and issue reports in LaSalle and nearby locations:

  • CrownMe_QueenB Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    I just wasted 47 mins waiting for customer care and had the worst supervisor I’ve ever spoke to @FreedomMobile

  • marcfavell The Only Marc Favell (@marcfavell) reported from Windsor, Ontario

    @tyst1ck @FreedomMobile And you get more bad stuff simply by walking outside on a sunny day

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @freedomsupport horrible customer service. Was on the phone with Ann. She hung up on me. Called back another representative I could not understand her because her accent was very strong

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile marick One of your customer service Representatives could not help me said I would get a call back with no set time would not tell me if that was an hour a day a month

  • singerskates Brigitte Laskowski (@singerskates) reported from Windsor, Ontario

    Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.

  • viperfan7 viperfan7 (@viperfan7) reported from Windsor, Ontario

    @FreedomMobile what's going on in Windsor, network has been absurdly slow the past week

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile Hey Customer support sucking right now Hung up on by ann On hold 8 min waiting to speak with supervisor

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    I'm having a shit day today because I'm getting a runaround from @FreedomMobile and @freedomsupport

  • CrownMe_QueenB Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    @FreedomMobile can I get some help please

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile so I go into the store to ask for the Samsung S9. The store they do not have it call 611 and they will help you so I called one and it said we can help you go to the store this is terrible customer service

  • viperfan7 viperfan7 (@viperfan7) reported from Windsor, Ontario

    @freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @FreedomMobile so... anything to say on this whole business, or are you just going to ignore it? I really do not enjoy getting pulled around every which way and I do not enjoy that I can't count on any level of consistency with you guys. I need resolution.

  • hmradma Hussam Radman (@hmradma) reported

    @freedomsupport I don't have a good experience with your live chat they just ask me to call your phone contact center which had problems so I'm stuck in a loop, I'll try again in a couple of days. I'm not DMing my information not confident private information will be secure

  • Yahya_no_1 Yahya Osama yahya (@Yahya_no_1) reported

    @freedomsupport Hello, I lost signal for almost 11 hours now and I am going to start my shift soon and still no signal, can't even call you

  • sukhpabla4 Sukh (@sukhpabla4) reported

    @freedomsupport Worst Service ever. Have 3 lines with freedom for 2.5 years. Ordered 2 Iphone 12 Pro and put down deposit towards both in October 2020. Still haven't received the device nor any information. No one has the answers neither retail store or online customer service. Bad decision

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Well they wouldn't even open a claim as its for an S20 that is less than 1 year old and therefore "samsung's problem" as its under warranty

  • BigCanadianMark Big_Smack66 (@BigCanadianMark) reported

    Apparently @FreedomMobile outsources their customer service to a company in Egypt now. That was hands down some of the worst customer service.

  • stalwar st (@stalwar) reported

    @freedomsupport how can I get visual voicemail on an annual prepaid plan? Your voicemail system is so slow...

  • alexbakus Alexander Bakus (@alexbakus) reported

    @freedomsupport Hey team. No service, no bars. K2M area. Not sure if you're tracking outages?

  • MikeBolger8 Mike Bolger (@MikeBolger8) reported

    @freedomsupport Soon as i can im switching. Too many years of horrible service. 0 data service on 4g. Gotta go airplane mode to reconnect to the towers. Because god help you if you're not on LTE

  • BhavsarDixita Dixita Bhavsar (@BhavsarDixita) reported

    @FreedomMobile took more then $700 from our cards and 7 agents dont know where that money went !!! @FreedomMobile give me an explanation on this. I want my money back. No one is helping us. Took our money and cant help us. They dont have answers. No agent writes notes!!!