Freedom Mobile

Freedom Mobile Outage Report in LaSalle, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in LaSalle, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in LaSalle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in LaSalle, Ontario 12/11/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near LaSalle, Ontario

Latest outage, problems and issue reports in LaSalle and nearby locations:

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile marick One of your customer service Representatives could not help me said I would get a call back with no set time would not tell me if that was an hour a day a month

  • Mikelegrosjr 8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport any news on the @CityWindsorON outage?

  • viperfan7 viperfan7 (@viperfan7) reported from Windsor, Ontario

    @FreedomMobile what's going on in Windsor, network has been absurdly slow the past week

  • viperfan7 viperfan7 (@viperfan7) reported from Windsor, Ontario

    @freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days

  • CrownMe_QueenB Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    @FreedomMobile can I get some help please

  • marcfavell The Only Marc Favell (@marcfavell) reported from Windsor, Ontario

    @tyst1ck @FreedomMobile And you get more bad stuff simply by walking outside on a sunny day

  • singerskates Brigitte Laskowski (@singerskates) reported from Windsor, Ontario

    Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile so I go into the store to ask for the Samsung S9. The store they do not have it call 611 and they will help you so I called one and it said we can help you go to the store this is terrible customer service

  • CrownMe_QueenB Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    I just wasted 47 mins waiting for customer care and had the worst supervisor I’ve ever spoke to @FreedomMobile

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile Hey Customer support sucking right now Hung up on by ann On hold 8 min waiting to speak with supervisor

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    I'm having a shit day today because I'm getting a runaround from @FreedomMobile and @freedomsupport

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @freedomsupport horrible customer service. Was on the phone with Ann. She hung up on me. Called back another representative I could not understand her because her accent was very strong

  • Mikelegrosjr 8ppexAlien (@Mikelegrosjr) reported from Windsor, Ontario

    @freedomsupport anyone else in @CityWindsorON experience any issues? I can't be the only one. Or can I?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport And again, I only went to store because online was impossible. I sure as **** didn't want to do in-store! It's the first time, and in light of all of this, waiving the fee does not seem like an unreasonable request. Hell, I got screwed on the $120 promo too! Loyalty be damned!

  • SCommandante sub_commandante (@SCommandante) reported

    @freedomsupport @LiZi59145674 Whats the point , youve seen my last dollar....i dont even recieve service i've paid for. it's over. Worst phone company period. You won't refund for lost service. **** policy.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport I've gotten this resolved to satisfaction. With that said, please make sure your people are more deliberate about mentioning these fees - I did ask over 6 hours of CS calls and 2 months trying to track this down what the complete price of the phone would be, and no mention of it

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport I wouldn't particularly mind if your online sales channels weren't so ***-backwards, I've spent hours on this now, and the *SOLE* reason I *HAD* to go to a store to get it rigged up is because nobody can tell me a damn thing about when or if or how you get stock!

  • SCommandante sub_commandante (@SCommandante) reported

    @freedomsupport ZERO SERVICE FROM YOU AGAIN.

  • TrapTengku Apa Chan (@TrapTengku) reported

    @FreedomMobile I pay money to use this service and they messed up my day because I Missed an important call from my job. My job said they called me 15 time!!! And it still didn’t go though... so mad

  • Embuscadomelde1 Saulo (@Embuscadomelde1) reported

    @freedomsupport it has nothing to do with the security procedure. Before telling me they were closing, they asked me what I wanted to do. therefore, they chose the type of service to be provided.

  • syl20carle Syl Carle (@syl20carle) reported

    @freedomsupport We did and still no resolution. Awful.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport Come on, neither of us are that stupid. It's just you guys padding your line with fees to claim low rates. I wouldn't have even had to buy it in store if you could keep some stock online (after 2 months!), or tell me when! This is seriously gonna be your final answer then?

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @FreedomMobile Online. in store they ding you for $30 after failing to mention this fee when asked 20 or so times about "the total cost" during customer service calls. Don't forget to mention that, eh? it's not $0, it's $30.