Freedom Mobile

Freedom Mobile Outage Report in LaSalle, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in LaSalle, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in LaSalle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in LaSalle, Ontario 02/23/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near LaSalle, Ontario

Latest outage, problems and issue reports in LaSalle and nearby locations:

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile so I go into the store to ask for the Samsung S9. The store they do not have it call 611 and they will help you so I called one and it said we can help you go to the store this is terrible customer service

  • marcfavell The Only Marc Favell (@marcfavell) reported from Windsor, Ontario

    @tyst1ck @FreedomMobile And you get more bad stuff simply by walking outside on a sunny day

  • viperfan7 viperfan7 (@viperfan7) reported from Windsor, Ontario

    @freedomsupport what's going on in Windsor, the network has been slow to the point of being unusable the past 3 days

  • singerskates Brigitte Laskowski (@singerskates) reported from Windsor, Ontario

    Data is not working on @FreedomMobile in the Windsor Tecumseh LaSalle Freedom Zone either.

  • CrownMe_QueenB Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    @FreedomMobile can I get some help please

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @freedomsupport horrible customer service. Was on the phone with Ann. She hung up on me. Called back another representative I could not understand her because her accent was very strong

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    I'm having a shit day today because I'm getting a runaround from @FreedomMobile and @freedomsupport

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile Hey Customer support sucking right now Hung up on by ann On hold 8 min waiting to speak with supervisor

  • Jacala63 🍁🇨🇦 Sandra Bee RN BSN GNC(C)🇨🇦🍁 (@Jacala63) reported from Windsor, Ontario

    @FreedomMobile marick One of your customer service Representatives could not help me said I would get a call back with no set time would not tell me if that was an hour a day a month

  • CrownMe_QueenB Elizabeth Marie x0x (@CrownMe_QueenB) reported from Windsor, Ontario

    I just wasted 47 mins waiting for customer care and had the worst supervisor I’ve ever spoke to @FreedomMobile

  • viperfan7 viperfan7 (@viperfan7) reported from Windsor, Ontario

    @FreedomMobile what's going on in Windsor, network has been absurdly slow the past week

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Norsunenergy Chris Young (@Norsunenergy) reported

    Hey @FreedomMobile #freedommobile why such garbage customer abuse?"The promotion is available for a limited time to eligible new and existing customers" means If i want to change my plan, I can. Yet your CSR tells me only new customers qualify for the plans advertised @CCTS_CPRST

  • Drewmaq Drew McIntyre (@Drewmaq) reported

    @FreedomMobile Due to a Freedom mobile screw up, i was overcharged by $433 and told my account was suspended. I paid the overage, just to get the phones working. 3 hrs on a chat with a live agent, still no service on 2 phones.

  • yessfac1 Judith McLaughlin (@yessfac1) reported

    @FreedomMobile really need some customer service here please

  • hornybear0106 bunnybear7280 (@hornybear0106) reported

    @freedomsupport They suck I left them cause of fake promises they kept telling me so I left to Telus witch I thought I'd never go back to

  • plutoorbust Laddie (@plutoorbust) reported

    @Kyuss_Jones @freedomsupport I was with them. Their network is difficult if you leave the area. But from the sake of hassle, issues, and costumer service they were better than any provider I’ve ever been with. Once they get their network large enough I would go with them again.

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @FreedomMobile This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.

  • lindshopewalsh Linds W (@lindshopewalsh) reported

    @freedomsupport Considering freedom mobile is shite and customer service is rude and practically non-existent, maybe you should try to be more motivational. Also I was promised a call back with 24-48 hours about three weeks ago. So maybe less stupid tweets and more doing your job?

  • Drewmaq Drew McIntyre (@Drewmaq) reported

    @freedomsupport Done. please skip the apologies and just fix the issue. the live agent i was speaking to is now not responding.

  • RetroIffy Zain Tanrisal Sol (@RetroIffy) reported

    @FreedomMobile This company is a scam and they don’t have nearly enough technology to meet the average consumers needs. Yes they offer their services with fun little twists but rest assured every tech support staff will hang up on you and not one of them speaks English.

  • fearless493 Fearless493 (@fearless493) reported

    @FreedomMobile you're customer service associates suck and need to be trained better. Hanging up on a customer for being right about something is unprofessional to say the least