Freedom Mobile Outage Report in Millbrook, Peterborough County, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Millbrook, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Millbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (56%)
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Phone (34%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (1%)
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TV (1%)
Community Discussion
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Freedom Mobile Issues Reports Near Millbrook, Ontario
Latest outage, problems and issue reports in Millbrook and nearby locations:
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Dr.Naveen Parmar
(@Naveenprmr) reported
from
Clarington, Ontario
@FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.
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Allan Hrynkiw
(@allanthegolfer) reported
from
Clarington, Ontario
@FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.
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MLSE USHER!!!
(@Drewcross24) reported
from
Clarington, Ontario
@FreedomMobile please fix my calling!!! Can’t revive or make calls all day
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mohamad Khanafer
(@mohamadthefirst) reported
@freedomsupport is genuinely the worst customer service experience I've ever had. 4 phone calls, 2 hours and nothing has been resolved 😡
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carynmiller
(@carynmiller2) reported
@freedomsupport @acej_leafs And your service is still dreadful. I’ve been waiting to communicate with a live person all day. To no avail. They’ve disconnected my phone again Disconnect then apologize and assure me that it won’t happen again Everyone knows the ending of the story. Need a new provider ideas ?
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GordonTulloch14
(@GTulloch14) reported
@freedomsupport Ok thanks freedom. On a side note, how do I file complaints against staff from the customer service team?
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BasementAthlete
(@BasementAthlete) reported
@FreedomMobile Wouldn't reccommend Freedom to my worst enemy. Has to be the bottom of the barrel for mobile companies in Canada. Service is so hit and miss it's not even funny
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Alex H Singh
(@USATAlexHSingh) reported
from
Toronto, Ontario
@FreedomMobile I preordered on September 17th, 2021. I got my email confirmation but that is it I have not gotten a tracking number oh, your customer support team knows nothing. And today is the official release date oh, did I make a mistake?
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Gobo
(@34gobo) reported
@FreedomMobile The problem is Freedom doesn’t work appropriately.
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pomonella
(@pomonella01) reported
@freedomsupport yes, i'd like to cancel a line which i could not figure out how to do online, and i got ignored by your imessage and phone support lines. please kindly sort your ****.
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coupleofdoge
(@coupleofdoge) reported
Freedom Mobile cut off my service despite sending me an email confirming my billing was set up correctly. Beyond frustrated. Paying thousands per year for what? Called 611, can't speak to a person. Emailed no response yet, DM no response. @FreedomMobile @freedomsupport
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Ajay George
(@ajaygeorge91) reported
@freedomsupport I'm not able to pay my bill. I've asked you countless times for your support and you now suspended my account. YOU SUCK!
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GordonTulloch14
(@GTulloch14) reported
@freedomsupport Hi freedom. I was advised I would recite a call within 12-24 hours, twice. Which has not happened. And now you say 48 hours. I don’t really want to deal with the customer service team as they have already mishandled my issue 3 times.