Freedom Mobile

Freedom Mobile Outage Report in Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Nanaimo, British Columbia 03/11/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • FredrikoBandiko Fredriko.Bandiko (@FredrikoBandiko) reported from Nanaimo, British Columbia

    @freedomsupport Surprised that I hit 12 GB limit last month, but happy to find when I texted Freedom support that data will still function, although slower. With prior Rogers service with much lower data limit, they’d stop data completely, which was upsetting when you need maps, etc operational

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MKQTR4 MK QTR (@MKQTR4) reported

    @FreedomMobile @TheJUNOAwards Educate your customer support agent how to handle customer issues with respect..!

  • justinfrederic JuStIn FrEdErIc (@justinfrederic) reported

    @njmckenzie @freedomsupport I'm having the same issue! @freedomsupport

  • sunnyparmar86 sunny parmar (@sunnyparmar86) reported

    @FreedomMobile one of the worst technical support i have ever faced, 10 days 3 escalations and still problem not fixed

  • sixo_four SIXO FOUR (@sixo_four) reported

    @FreedomMobile if I still have 12 months on an agreement and an amount on my freedom tab, do I have to pay the entire balance of tab to cancel the contract or is it a set cost of $20/month x 12 months?

  • imglorife Glorifé Cocjin (@imglorife) reported

    Anyone else having issues with @FreedomMobile ? Trying to top off my paygo plan cuz apparently I do t have enough $ & then it says my card wasn’t processed, but when I check the bank, it processed it 2x.... but apparently still have no funds to make a call.

  • efaglyn efa🪓 (@efaglyn) reported

    @TheJUNOAwards @FreedomMobile damn im here early😭😭 #JFCJPSaxe

  • WinterBourneTO Winterr. Mask up! (@WinterBourneTO) reported

    You ******** ******* @Rogers. Leave @FreedomMobile alone you piece of ****! Nobody ******* wants you here you cocksuker. Nobody!Ain’t got nothing to do with you. Freedom is for us. Not for you. Get that through your stupid greedy disgusting dumb head! Leave it, ********, alone!!!

  • sendtomarly Marly (@sendtomarly) reported

    @freedomsupport We have 2 phones without service for quite awhile. Help!?

  • Harry302039 Harry (@Harry302039) reported

    @freedomsupport Why sign with Rogers, you guys are gonna go down. I need an answer.

  • AsmaAouadi7 Asma Aouadi (@AsmaAouadi7) reported

    @freedomsupport and they asked me to wait another week!!! seriously with everythingvi explained to them with all the trouble shooting they did it s simple just refund me and let me go in peace don't put my life neither my daughter in jeopardy as I don't have anyone here except my phone!