Freedom Mobile

Freedom Mobile Outage Report in Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Nanaimo, British Columbia 11/28/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • FredrikoBandiko Fredriko.Bandiko (@FredrikoBandiko) reported from Nanaimo, British Columbia

    @freedomsupport Surprised that I hit 12 GB limit last month, but happy to find when I texted Freedom support that data will still function, although slower. With prior Rogers service with much lower data limit, they’d stop data completely, which was upsetting when you need maps, etc operational

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Himansh73858306 HumanRights (@Himansh73858306) reported

    @FreedomMobile As suggested, I went to the store they said the Buyers remorse is not for prepaid. Replaced the sim and the issue (FSR00321702) still exists and the team has still not reached out to me let alone fixing the issue. Please fix or refund as I still cant use your service

  • infin8mas Infin8mas (@infin8mas) reported

    @Aella28 @Rogers @FreedomMobile My choice would be to have the government take back control of telecommunication in BC so we all have the same service and bill, no matter where we live in this province and we are not paying for naming rights of hockey rinks. Privatization has been an Epic failure for BC .

  • Telatubbies1 Anne Lindo (@Telatubbies1) reported

    @FreedomMobile I am having issues sending text. An error 2 appears on the phone. Are they any outage issues in Scarborough, On? Just occurred in the last 20 minutes

  • JPSaucier21 JP Saucier 2 (@JPSaucier21) reported

    @FreedomMobile Can't wait to get a new carrier. Customer service is a joke.

  • Mike_Boldis Mike Boldis (@Mike_Boldis) reported

    @freedomsupport your app it’s not working - I cannot login from any of the devices I tried

  • joncampbell Jon Campbell (@joncampbell) reported

    @Sportsnet Would love to watch but it says there is league restrictions for my region. Currently on my @FreedomMobile cell phone driving in Langley. I guess your regional detection has an issue.

  • randyatto Randy Atto (@randyatto) reported

    @freedomsupport Really been with you guys for years. Went in this morning to get a new phone as I am do and the service was so horrible I had to leave. Will be taking my business elsewhere

  • dannyboymed Danny Edeson (@dannyboymed) reported

    @freedomsupport Your My Account system isn't working, pls fix

  • EmpressShanras 𝓢𝓾𝓰𝓪 𝓛𝓲𝓹𝓼 💋 (@EmpressShanras) reported

    @FreedomMobile you know how many other companies are out there? I will cancel an ENTIRE plan of you'll do not stick to you'll word of the 30.00 fee waiver...try me

  • mopatkellz Morgan (@mopatkellz) reported

    Anyone else’s @FreedomMobile @freedomsupport service not working?