Freedom Mobile

Freedom Mobile Outage Report in Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Nanaimo, British Columbia 02/05/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • FredrikoBandiko Fredriko.Bandiko (@FredrikoBandiko) reported from Nanaimo, British Columbia

    @freedomsupport Surprised that I hit 12 GB limit last month, but happy to find when I texted Freedom support that data will still function, although slower. With prior Rogers service with much lower data limit, they’d stop data completely, which was upsetting when you need maps, etc operational

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • batraanmol4293 Anmol Batra (@batraanmol4293) reported

    @FreedomMobile Never ever trust these guys. Charge you for not providing the services. Worst customer care. @CCTS_CPRST Please help

  • ___lala24 Lala (@___lala24) reported

    @freedomsupport I received no service I cannot connect to any network in Mexico, you should offer service if it doesn't work or at least refund me.

  • banboon6 redsky (@banboon6) reported

    Was not allowed into a @FreedomMobile store today. When I called to file a complaint and cancel- I kept being transferred and no one would provide answers! Switched service providers right then and there and so are my friends! #CustomerExperience #Vancouver @vancitybuzz

  • RN_winging_it winging it (@RN_winging_it) reported

    @FreedomMobile My cell phone service is abominable with Freedom. Sometimes doesn't end up on the 'Home' network and no data ever works on 'Away' despite this being in my plan. Who has any suggestions on who I should switch to?

  • yapatooots Yapatooots (@yapatooots) reported

    Hey @FreedomMobile, I don't have any signal in subway station today. Are you guys not offering that service anymore?😑

  • korvomonte 𝑹𝒐𝒃𝒆𝒓𝒕 𝑫𝒗𝒐𝒓𝒌𝒊𝒏 🇨🇦🇺🇸🏳️‍🌈 (@korvomonte) reported

    @freedomsupport can anyone help me using hotspot/usb? @TekSavvyBuzz lost my internet connection and I'm desperately trying to get back online. i called tech support but the only thing they were able to get me connected via bluetooth.

  • walterlow walterlow (@walterlow) reported

    @FreedomMobile the easiest thing to do on a website, should be to update your credit card for billing. Extremely unhelpful when the instructions from support are wrong. Then you end up in the hell of customer support and there is no effective way to communicate your frustration.

  • Youth_Whisperer Christine Ryrie (@Youth_Whisperer) reported

    @freedomsupport Hi whe. I open my mail box the first message won't play. Sometimes is will say the name of the person who left a message but never plays the actual message can you help?

  • kingjgotitt 4 (@kingjgotitt) reported

    I pay 127 dollars to talk to no one a month freedom sucks @FreedomMobile

  • kingjgotitt 4 (@kingjgotitt) reported

    @Husssrr @FreedomMobile I’m gonna leave them still I should be paying Fido that or even Rogers plus the service sucks