Freedom Mobile Outage Report in Nanaimo, British Columbia
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The latest reports from users having issues in Nanaimo come from postal codes V9R.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (6%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Nanaimo, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Nanaimo.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Nanaimo, British Columbia
Latest outage, problems and issue reports in Nanaimo and nearby locations:
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Fredriko.Bandiko
(@FredrikoBandiko) reported
from
Nanaimo, British Columbia
@freedomsupport Surprised that I hit 12 GB limit last month, but happy to find when I texted Freedom support that data will still function, although slower. With prior Rogers service with much lower data limit, they’d stop data completely, which was upsetting when you need maps, etc operational
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Victor Krisel
(@KriselVictor) reported
@AnthonyLacavera @FreedomMobile @WINDmobile Wind was great value over the other players. Yeah, there were some problems with dead zones but as the infrastructure was built up these were less of an issue. Was sorry to see the company acquired by Shaw. Hope your bid to reacquire is successful.
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𝟽𝟽𝟽 (bemvindos)
(@starfiremoonbae) reported
seriously though @FreedomMobile can you explain to me why my data still won’t renew even after i’ve topped up my account? by the time it does actually renew i’ll need to top it up again because in 3 days the amount in my account has gone down? this is insane
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Gears to Grind
(@gearstogrind) reported
@AnthonyLacavera @globalive @FreedomMobile WIND was terrible and Freedom isn’t much better. Do you really think that having TELUS on board, while being at their mercy, is a good thing? They’ll still be competing for your customers…
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Carole Ann
(@Elorac911) reported
@freedomsupport I repeat.. you are inconveniencing a mother and a son. So unacceptable. Customer service has been failing for years. Zero improvement!!
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Craig
(@Craig69440669) reported
@freedomsupport Why not show us your customer service? I tried to obtain help on your website; no answer.
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𝟽𝟽𝟽 (bemvindos)
(@starfiremoonbae) reported
@freedomsupport why exactly is it that my data doesn’t renew on the payment day, but the credits go down? why can i only buy a one time pass if i “have enough funds” meaning i can only purchase 1gb $15 of data if i add another $10 top up when you could just renew the data i’ve already paid for?
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weagles!!!!!!!
(@weagles5) reported
@FreedomMobile yeah is your site down? I can’t log into my account page refuses to load
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Tudor Hodan
(@iontudorhodan) reported
@freedomsupport Not for me. Wasted hours trying to sign into an European bank, but verification code doesn’t go through SMS. Forbidding TS team refused to provide the resolution in print form.
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ambitnpldn
(@ambitnpldn) reported
Very bad customer service from @FreedomMobile went to 2 different stores 3 times to transfer ownership of a line to another person (both of us present) and were told they can’t do it. Told us to call 611 which I did and they are telling me to go to store.
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PWARF
(@Chaosden666) reported
@freedomsupport According to the app it looks like she may have maxed out her data. But I thought she gets unlimited data just at a slower speed when she tops out could that be the problem