Freedom Mobile Outage Report in Nanaimo, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (58%)

2. 

   Phone (32%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (3%)

5. 

   E-mail (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

• Fredriko.Bandiko (@FredrikoBandiko) reported 22 minutes ago from Nanaimo, British Columbia

  @freedomsupport Surprised that I hit 12 GB limit last month, but happy to find when I texted Freedom support that data will still function, although slower. With prior Rogers service with much lower data limit, they’d stop data completely, which was upsetting when you need maps, etc operational

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• rk (@rk56196339) reported a minute ago

  @FreedomMobile worst customer experience ever. Made me go to the store where they made me call the customer service agent again. If this service is for new customers. I thank God I did not sign up for their services

• Jason White (@Actinolite) reported 4 minutes ago

  .@FreedomMobile Why can't I buy a phone from your website? Your website and phone support both told me to "go to the store". Ontario is under a stay-at-home order, if you haven't heard.

• Purplegushers (@Purplegushers) reported 5 minutes ago

  @FreedomMobile @freedomsupport ...has the worst customer service...and I thought @SamsungCanada was bad...the supervisor was horrid...and management is non responsive...

• Truth: Visible In the Eyes & Actions. (@Kat41414) reported 6 minutes ago

  @FreedomMobile so, i' ve been having this dilemma. I'm paying for what is supposed to be 'unlimited data' & it's not. 2wks b4 my bill is due, I'm told I'm out of data! What does UNLIMITED mean?! Need to find an other service provider; who actually provides

• Rob Milne (@therobmilne) reported 6 minutes ago

  @FreedomMobile So if you do actually want to fix anything. Don’t both contacting their support via phone or website. Just contact @freedomsupport They helped me and won back my trust!

• Pablo Chacon (@PRMDEC212012) reported 7 minutes ago

  @freedomsupport I'm trying to contact freedom on all there numbers but there out of service?

• Kassie (@Kassie_YEG) reported 10 minutes ago

  @freedomsupport Can you tell me whom to ask to speak to, I will call, but I have just changed to a new plan and now I am ready to change to a new carrier, yes over this annoying issue. Im sorry you have to deal with my generations failings as parents as young adults now

• sonamsam23 (@sonamsam23) reported 13 minutes ago

  @freedomsupport Question about Wifi calling : Do Freedom Mobile Network allows wifi calling service, does it have extra surcharge ? Can I just turn wifi calling?

• Purplegushers (@Purplegushers) reported 14 minutes ago

  @FreedomMobile @freedomsupport I may not have a lot of followers on Twitter...I don't care. Your support is horrid and your supervisors have no customer service skills..at all...and management is a no show.

• CANnaDiga (@CANnaDiga) reported 15 minutes ago

  @FreedomMobile @FreedomSupport I have been trying to order SIM card through your online portal for 3 days!! But your agent is unable to order it. I’m afraid if this is the time it takes to order a SIM, what would it take if there are any issues with my connection in future?