Freedom Mobile outages and service status in Nanaimo, British Columbia

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nanaimo, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

• 
  Fredriko.Bandiko (@FredrikoBandiko) reported 29 minutes ago from Nanaimo, British Columbia

  @freedomsupport Surprised that I hit 12 GB limit last month, but happy to find when I texted Freedom support that data will still function, although slower. With prior Rogers service with much lower data limit, they’d stop data completely, which was upsetting when you need maps, etc operational

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Spike (@HeyimSpike) reported 10 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  🦉 (@Raptorswave) reported 10 minutes ago

  @FreedomMobile the worst service plus even worse customer service

• 
  manish midha (@midha_manish) reported 11 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported 11 minutes ago

  @FreedomMobile loyalty accounts for nothing with your company can’t believe I had to walk back out the door of one of your stores with the same broken phone. I walked in with because your representative refused to help me. time to give one of your competitors my money now.

• 
  Juliette (@Juliettemvp) reported 12 minutes ago

  @FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.

• 
  Derek Smith (@derek8128) reported 12 minutes ago

  Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService

• 
  layla (@MAKHKHKHKHZOUMI) reported 13 minutes ago

  @FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.

• 
  Eve (@Eve62617669) reported 20 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  Rorbie (@DRorbie) reported 21 minutes ago

  @FreedomMobile I do not recommend this network to anyone in Canada. After bombarding me to converting marketing emails, I visited their stall at Fairview Mall in Don Mills Toronto- guess the worst experience I had from the sales man in the store he wanted to beat up bse I over questioned him.

• 
  Neeraj Bagai (@neeraj_bagai) reported 21 minutes ago

  @FreedomMobile Unable to get thru your customer service, can you please help