Freedom Mobile

Freedom Mobile Outage Report in Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Nanaimo, British Columbia 02/25/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • FredrikoBandiko Fredriko.Bandiko (@FredrikoBandiko) reported from Nanaimo, British Columbia

    @freedomsupport Surprised that I hit 12 GB limit last month, but happy to find when I texted Freedom support that data will still function, although slower. With prior Rogers service with much lower data limit, they’d stop data completely, which was upsetting when you need maps, etc operational

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ajaygeorge91 Ajay George (@ajaygeorge91) reported

    @freedomsupport I'm not able to pay my bill. I've asked you countless times for your support and you now suspended my account. YOU SUCK!

  • tryoung Mind over Matter (@tryoung) reported

    @OccTranspo @freedomsupport The outage seems fairly wide-reaching. Service is out in Barrhaven.

  • chiefstonefox Chief Stonefox (@chiefstonefox) reported

    @kyx69 @FreedomMobile That should tell you something right there how bad the software on Apple devices is how many bugs and loopholes and how good the software on Android devices is no loopholes and no bugs

  • kylegolsen Kyle Olsen (@kylegolsen) reported

    @freedomsupport the pre-order has had trouble processing credit cards since friday

  • aprilapes9 April Q (@aprilapes9) reported

    @freedomsupport Hey you guys. I upgraded my phone last year during black Friday. My phone is broken. The screen is totally cracked all over. Is there any way I can get an early upgrade?

  • Christa_81 Christa Noel (@Christa_81) reported

    @freedomsupport Is there anything wrong with service in Ottawa right now (this afternoon)? Both my mother and I cannot make any outgoing calls and any incoming g calls go directly to our voicemail. Do u know anything about this? Can someone look into it pls? Thank You, Christa

  • lieseurz notk (@lieseurz) reported

    @freedomsupport I was calling Customer Care but received nothing. I was wondering how to get my issue fixed with my account. Thanks!

  • carynmiller2 carynmiller (@carynmiller2) reported

    @freedomsupport @acej_leafs And your service is still dreadful. I’ve been waiting to communicate with a live person all day. To no avail. They’ve disconnected my phone again Disconnect then apologize and assure me that it won’t happen again Everyone knows the ending of the story. Need a new provider ideas ?

  • pomonella01 pomonella (@pomonella01) reported

    @freedomsupport yes, i'd like to cancel a line which i could not figure out how to do online, and i got ignored by your imessage and phone support lines. please kindly sort your ****.

  • BradleyMassen Double Vax Bräd (@BradleyMassen) reported

    @chiefstonefox @FreedomMobile Shut ******** up and let people get what they prefer.