Freedom Mobile

Freedom Mobile Outage Report in Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Nanaimo, British Columbia 01/21/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Nanaimo, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Nanaimo.

Loading map, please wait...
City Problem Type Report Time
CanadaNanaimo Internet
CanadaNanaimo E-mail
CanadaNanaimo Phone
CanadaNanaimo Internet
CanadaNanaimo Internet
CanadaNanaimo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • FredrikoBandiko Fredriko.Bandiko (@FredrikoBandiko) reported from Nanaimo, British Columbia

    @freedomsupport Surprised that I hit 12 GB limit last month, but happy to find when I texted Freedom support that data will still function, although slower. With prior Rogers service with much lower data limit, they’d stop data completely, which was upsetting when you need maps, etc operational

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • xibu bp (@xibu) reported

    @FreedomMobile what kind of service you provide? Tried to purchase a prepaid sim for weeks, every time the agent says the same thing - "system is down."

  • SteveKovacsCa Steve Kovacs (@SteveKovacsCa) reported

    @freedomsupport I can not register on the freedom mobile network when I turn of my WiFi (wificalling)... Postal code V7E3R7

  • SteveKovacsCa Steve Kovacs (@SteveKovacsCa) reported

    @freedomsupport any issues with reception around postal code V7E3R7?

  • Catarctica1 Catarctica (@Catarctica1) reported

    @FreedomMobile I waited 12 days and 3 porting requests and my number is still not here. I can’t even cancel since I was told I’m a prepaid. What am I supposed to do when my promise was broken 3 times?

  • xohinaaa ladoo (@xohinaaa) reported

    @freedomsupport if only your customer service replied as fast as you guys did🥺🥺

  • alokjain9 Alok Jain (@alokjain9) reported

    @freedomsupport, I had extra balance on my freedom prepaid account, and before cancelling my account, I confirmed with customer care, that it will be refunded. But now even after 2 weeks, I am not getting my money back.

  • amaro_ova 🅾️VA (@amaro_ova) reported

    @FreedomMobile Rogers approved 2 cell phones with my card since you guys never gave me anything 🙄

  • ELXRGaming ELXR Gaming (@ELXRGaming) reported

    @FreedomMobile No service in Windsor ON. #FreedomMobile #Freedom #Outage

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    @freedomsupport I am not pleased with the changes to your support & service. Part of what made you great was that you had automatic chat windows and I could get help with issues right away. It took me forever to find a cell phone provider I liked.

  • chlobarks Crone K Barker (@chlobarks) reported

    @FreedomMobile Your customer service person asked me what I would like to be referred to as, and I said "my name is fine". They went ahead and called me ma'am for the duration of the call. I'm cancelling my service next billing period.