Freedom Mobile

Freedom Mobile Outage Report in Nanaimo, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Nanaimo, British Columbia 05/09/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (39%)

    Internet (39%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

  • FredrikoBandiko Fredriko.Bandiko (@FredrikoBandiko) reported from Nanaimo, British Columbia

    @freedomsupport Surprised that I hit 12 GB limit last month, but happy to find when I texted Freedom support that data will still function, although slower. With prior Rogers service with much lower data limit, they’d stop data completely, which was upsetting when you need maps, etc operational

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Iran99844593 Iran (@Iran99844593) reported

    @FreedomMobile It doesn’t work for many of us, can you provide any guide or help if applicable? #مهسا_امینی

  • DhavalParmar1 Dhaval Parmar (@DhavalParmar1) reported

    @FreedomMobile Worst service provider. Forget about the network service. They think that they will provide $10 off and client will be happy. No thats not true. I requested port out to different service provider . They are not able to process that even in 48 hours.

  • little_potato Ambrose Li (@little_potato) reported

    @freedomsupport This is not the first time this has happened. Can you fix your accounting system? Thanks.

  • little_potato Ambrose Li (@little_potato) reported

    .@FreedomMobile Can you guys fix your accounting system? Don’t send people overdue notices unless they actually are overdue. I got an email at 06:41 PDT that my payment was received. Almost 4 HOURS later, at 10:00 PDT, I got an “overdue notice”. I checked my balance; it’s $0.

  • jasondasers Jason (@jasondasers) reported

    @FreedomMobile I can’t make a call, it was a music in the begging and right now receive this message: you don’t have sufficient funds in your account or can’t make call Atm. How do I activate that or fix?

  • darkoarmy John (@darkoarmy) reported

    @TorontoStar @krushowy @FreedomMobile used to have this service. Can you confirm ?

  • paparsh1992 p.Sh (@paparsh1992) reported

    @AliG986 @FreedomMobile We can not make a call. Why you publish this news? Other companies doesn’t have same problem. @freedomsupport

  • DanielB14122885 Daniel Bruno (@DanielB14122885) reported

    @freedomsupport what's is going on with your android app and web browser it keep booting me out once I log , it took my all day just top up my account and 611 was no help ?????? What's going on !!!!!

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    @freedomsupport thank you for show me how much you think of your future customer it's like no matter what credit score is if to low no help.for you this why your no telus or Bell and Even rogers will help shows how much you suck

  • iambrdy BRDy (@iambrdy) reported

    @freedomsupport It's taken me 3 different conversations across 3 different platforms, to a single reasonable resolution. 2 hours of my day have been consumed by this, and it's still ongoing.