Freedom Mobile outages and service status in Nanaimo, British Columbia

Problems in the last 24 hours in Nanaimo, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nanaimo, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Nanaimo, British Columbia

Latest outage, problems and issue reports in Nanaimo and nearby locations:

• 
  Fredriko.Bandiko (@FredrikoBandiko) reported 60 minutes ago from Nanaimo, British Columbia

  @freedomsupport Surprised that I hit 12 GB limit last month, but happy to find when I texted Freedom support that data will still function, although slower. With prior Rogers service with much lower data limit, they’d stop data completely, which was upsetting when you need maps, etc operational

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 4 minutes ago

  @FreedomMobile Don’t go with freedom mobile if you live in SW or SE Calgary. Service is shits

• 
  Dan 🥴 (@Feefyou) reported 6 minutes ago

  @FreedomMobile Like the gift of a signal that actually works? (Southern Ontario boss. Get this fixed, or you're losing 6 accounts)

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 8 minutes ago

  @FreedomMobile The cell service in Queensland SE Calgary is absolutely terrible. Luckily my contracts now up

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 8 minutes ago

  @FreedomMobile FreedomMobile you suck! Home internet with you has been a horrible experience. * Daily outages. * On the third modem in under year. Internet has been out for 2 weeks . * Customer service is pathetic and no resolution to issue. * 1 hour with customer service and I was bounced around between 5 people. Because of your worthless internet I used up my mobile data, trying to get that corrected and I was told “ buy more data” Why would I pay more when I’m already not getting what I paid for ? CRTC has my two complaints.

• 
  Spike (@HeyimSpike) reported 12 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  bren1818 (@bren1818) reported 14 minutes ago

  @FreedomMobile can you please review your APs in the Guelph (Kortright & Hanlon / Kortright & Edinburgh) area. I have 5g with between 2 & 3 of 4 bars but data is borderline unusable. IF it connects it's brutally slow.

• 
  Luksimi Sivaneswaralingam (@luksimimusic) reported 14 minutes ago

  @FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)

• 
  Duster (@dustkrei) reported 14 minutes ago

  @FreedomMobile your cell coverage is so awful since switching to your service my phone is basically useless unless I am on wifi. It’s horrible. SOS mode constantly and we’re 10 min from a city.

• 
  Keith (@Keithito) reported 15 minutes ago

  @FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone

• 
  🐍 (@Hambonevstech) reported 16 minutes ago

  @GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao