Freedom Mobile Outage Report in Nanaimo, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (70%)
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Phone (14%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Nanaimo, British Columbia
Latest outage, problems and issue reports in Nanaimo and nearby locations:
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Fredriko.Bandiko
(@FredrikoBandiko) reported
from
Nanaimo, British Columbia
@freedomsupport Surprised that I hit 12 GB limit last month, but happy to find when I texted Freedom support that data will still function, although slower. With prior Rogers service with much lower data limit, they’d stop data completely, which was upsetting when you need maps, etc operational
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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pesz wesz
(@deifapero) reported
@FreedomMobile does it mean that on Sunday you don’t have one single customer service person on call to attend to your customer this is a shame for over 5hours waiting time
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C✨
(@youaregonee) reported
@FreedomMobile I have been trying to text your costumer service on WhatsApp but no one is replying
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Aar Vod
(@aarvod) reported
@FreedomMobile disabled my Wifi Calling all of a sudden back in April and since then I have spent hours with customer care; false suggestions and investigations but no resolution. Tickets raised, phones swapped, sims swapped but final reply, "We have no timelines for resolution."
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Lyta
(@timmerman0921) reported
@FreedomMobile hi I need help I can't receive any incoming calls
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Kahleel B
(@_XAmount) reported
My word **** YALL @FreedomMobile
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Liz
(@LizD_TO) reported
@FreedomMobile Currently in Europe and both my & my husband's phone stopped getting data at same time. Is there a known issue? We need our phones 😕
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Shareen Ruddock
(@sbruddock) reported
@FreedomMobile I’ve been trying to talk to an agent since 9:30 am but it seems my chat is never picked up.
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Alien Trading
(@alien_trading1) reported
@FreedomMobile spoke to your 2Lvl tech support and the guy telling me that 1Mbps is acceptable 5G speed for Freedom? the issue I'm having is not related to network but ME. I did 10 test and average speed was 5 Mbps and I get buffering videos, unwatchable. Before this issue I was getting 50 Mbps. Clearly it's not me.
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Anthony Immel
(@AnthonyImmel) reported
@FreedomMobile Ordered a SIM online and the next day Canada post went on strike. They were unhelpful so I tried to buy another SIM and have it shipped via purolator or FedEx. They refuse to offer another shipping method despite the nationwide Canada post strike. Customer service says I can buy one in store. I would have done that already if it wasn't a 5 hour drive. Pathetic.
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Stewart 🏴 🇨🇦
(@Stewmeak) reported
@FreedomMobile How’s does full bar LTE get me zero online reception. Will be ending this terrible service in a few months thankfully