Freedom Mobile Outage Report in Nanaimo, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Nanaimo, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Nanaimo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Nanaimo, British Columbia
Latest outage, problems and issue reports in Nanaimo and nearby locations:
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Fredriko.Bandiko
(@FredrikoBandiko) reported
from
Nanaimo, British Columbia
@freedomsupport Surprised that I hit 12 GB limit last month, but happy to find when I texted Freedom support that data will still function, although slower. With prior Rogers service with much lower data limit, they’d stop data completely, which was upsetting when you need maps, etc operational
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Gilbert
(@rapidlytapardew) reported
I’ve been trying to pay a @FreedomMobile bill for over a month now and it just cannot happen for some reason. The app, website, automated phone, and live customer service have all just not worked. Do I have to try bitcoin or like sheep skins or something?
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Karashata
(@karashata) reported
@FreedomMobile appears to have some actually reasonable plans, however, the larger data potion of their plans is only applicable within their network's unfortunately rather limited coverage area, within the nationwide coverage area... Not as compelling an offering.
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John Beenen
(@JohnBeenen) reported
@freedomsupport my phone says ‘No Service’ yet I am a Freedom customer. Can you help. I am currently connected to wifi at Tim Hortons
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Rana Arbaz Jamshed
(@ArbazRana3) reported
Absolute horrible customer service @FreedomMobile
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Ashley Hynd
(@ashley_hynd) reported
I just got gas lit & treated rudely by @freedomsupport, I actually hung up on the service rep mid way through his sentence ... seriously folks who is your provider & are you happy with them? I am done with @FreedomMobile
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Ashley Hynd
(@ashley_hynd) reported
@freedomsupport I have sent a DM and it’s gone unread, I was also set up with a text chat which wouldn’t load, serious the only way I get support from @freedomsupport is when I publicly tweet at you
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Ashley Hynd
(@ashley_hynd) reported
@freedomsupport @francescsr If this was true than you’d provide better customer service, go agents would be trained in customer service & wouldn’t be allowed to talk over a customer or tell them hey are lying
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Ashley Hynd
(@ashley_hynd) reported
@freedomsupport @francescsr no actually you've taken away all the things that made you great, it takes forever to get to a service rep & when I do they are rude & EXTREMELY limited on what they can offer, I only really get "good" support when I publicly angry tweet you
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⌖ Chris a fan of Bad Batch ⌖ 🇨🇦
(@ChrisMcArdle1) reported
from
Vancouver, British Columbia
@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
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Ritenowbabs
(@ritenowbabs) reported
@FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.