Freedom Mobile

Freedom Mobile Outage Report in Niagara Falls, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Niagara Falls, Ontario 02/01/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AyeshaJ85 Ayesha Jaat (@AyeshaJ85) reported

    @FreedomMobile @SamsungCanada Breaking Bad. But just finished season 1. It's so binge-worthy

  • ArchieAssuncao Arquimedes Assuncao (@ArchieAssuncao) reported

    @freedomsupport how do I make an appointment? I have no service and your online people are no help. They keep telling me I don't need an appointment...and to 'contact them' for info.

  • 59mimico B Cliff (@59mimico) reported

    @freedomsupport @FreedomMobile is there current issues with your service in the South Etobicoke area? Call drops and poor reception. This has just happened recently.

  • spladayum Openly Black Leopard Chow For Sale (@spladayum) reported

    @clpolk @freedomsupport Mine's been that way for about a year. @googlefi has no support infrastructure that I can tell, doesn't answer emails, and is basically useless. I'm looking for a new carrier.

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @adifood1234 @freedomsupport Freedomes home network is great, I just used all my data so I wanted to use the 1GB of roaming I get with them. Its just they change the names of the network (Telus Rogers etc…) to Nationwide so you have no idea which one your connecting too. Only 1 of them works. Or it should

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport And again, I only went to store because online was impossible. I sure as **** didn't want to do in-store! It's the first time, and in light of all of this, waiving the fee does not seem like an unreasonable request. Hell, I got screwed on the $120 promo too! Loyalty be damned!

  • Kassie_YEG Kassie (@Kassie_YEG) reported

    @freedomsupport sadly you idiots have made looking in my acct too big of a pain in the ***. 2 step verification? **** YOU!! 1 call to Shaw, house phone installed NO MORE @FreedomMobile phone. No more 2 step verification to simply look at my acct. And I sold the samsung

  • CVivera Cindrella Vivera (@CVivera) reported

    @freedomsupport If you’re real intentions are customer satisfaction and service, maybe invest more in Training and development. Might help to retain the customer at least. You’ve done enough for the day! Waiting to get over the plan ASAP.

  • MWiebe9 Mike Wiebe (@MWiebe9) reported

    @FreedomMobile fix your your website!!! Low rent garbage!!!. No i wont dm u. Just fix it!

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport 4 people, $40x2, 25x1, 30x1 ... gone. Interesting sort of economics you've got going there, but I won't contest it if you feel losing a 7 year (and otherwise fairly likely to be faithful) customer over $30 is worth it. I run the account, so the others are coming with if you want.