Freedom Mobile Outage Report in Niagara Falls, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara Falls, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (58%)
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Phone (31%)
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Total Blackout (6%)
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Wi-fi (4%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Niagara Falls, Ontario
Latest outage, problems and issue reports in Niagara Falls and nearby locations:
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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priyanka
(@priyankack08) reported
@FidoSolutions I sent message 1 response that's it. Nothing else. If you can help me to end service with Fido so that I can switch to @FreedomMobile
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Dr. abduqadir alhijazy
(@alhijay) reported
@freedomsupport 5 Days I can’t move any where in Stratford! What u r taking??? You're looking for imaginary arguments and ideas and don't talk about solving the problem: in short, the Internet doesn't work!!! Is there a solution??? Just answer yes or no??????????
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Justin Chen
(@Jianyong) reported
@freedomsupport Called CS line twice today to discuss plan upgrade. Both times after taking to loyalty dept for just one minute, it hang up. So frustrated and next time I call), it will be about closing account and I wish they can actually close my account before hanging up!
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Mind over Matter
(@tryoung) reported
@MichaelJonesETC @freedomsupport @FreedomMobile Their customer support is generally better than Bell's, Roger's and Telus'. Never had a complaint about Freedom, other than lack of signal in Stittsville. I still remember being on the phone with Rogers for hours to resolve a problem. Pathetic.
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@VictoriousOwO @FreedomMobile And nobody said you were mandated to buy a new device to remain a customer.
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Digital Dolphin
(@digitaldolphin) reported
@halkeye @thaeus Oh yeah they totally replaced it for me, but it's a problem with the reception, it seems specific to the frequency used by @FreedomMobile I've nearly switched back to my Pixel 3 so many times. Massive totally dead areas, and plenty of them.
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Dr. abduqadir alhijazy
(@alhijay) reported
@freedomsupport 5 days more contact with customer service+twitter privet message: Dnot care from freedom!!!!! Just I need simply answer: Data Internet why it’s not working in Stratford Ontario?
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@Amma02020 @FreedomMobile If you're talking about RCS not working properly, temporarily turn it off, then turn it back on. The other way around it to get it working, would be a factory reset (because transfering junk data and settings from your previous device, can cause issues like these to happen).
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Greg Meyer
(@eggshells21) reported
@freedomsupport is anyone having problems signing into the mobile app?
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StansMeal
(@Stans_Meal) reported
@FreedomMobile Your slogan should be "Freedom From Data and Any Effective Communication" Absolute joke of a service. @CRTC