Freedom Mobile outages and service status in Niagara Falls, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Niagara Falls, including 0 direct reports.
The most common problems reported in this area mention Internet.

Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 19, 7:20 PM EDT	0	0
May 19, 7:40 PM EDT	0	0
May 19, 8:00 PM EDT	0	0
May 19, 8:20 PM EDT	0	0
May 19, 8:40 PM EDT	0	0
May 19, 9:00 PM EDT	0	0
May 19, 9:20 PM EDT	0	0
May 19, 9:40 PM EDT	0	0
May 19, 10:00 PM EDT	0	0
May 19, 10:20 PM EDT	0	0
May 19, 10:40 PM EDT	0	0
May 19, 11:00 PM EDT	0	0
May 19, 11:20 PM EDT	0	0
May 19, 11:40 PM EDT	0	0
May 20, 12:00 AM EDT	0	0
May 20, 12:20 AM EDT	0	0
May 20, 12:40 AM EDT	0	0
May 20, 1:00 AM EDT	0	0
May 20, 1:20 AM EDT	0	0
May 20, 1:40 AM EDT	0	0
May 20, 2:00 AM EDT	0	0
May 20, 2:20 AM EDT	0	0
May 20, 2:40 AM EDT	0	0
May 20, 3:00 AM EDT	0	0
May 20, 3:20 AM EDT	0	0
May 20, 3:40 AM EDT	0	0
May 20, 4:00 AM EDT	0	0
May 20, 4:20 AM EDT	0	0
May 20, 4:40 AM EDT	0	0
May 20, 5:00 AM EDT	0	0
May 20, 5:20 AM EDT	0	0
May 20, 5:40 AM EDT	0	0
May 20, 6:00 AM EDT	0	0
May 20, 6:20 AM EDT	0	0
May 20, 6:40 AM EDT	0	0
May 20, 7:00 AM EDT	0	0
May 20, 7:20 AM EDT	0	0
May 20, 7:40 AM EDT	0	0
May 20, 8:00 AM EDT	0	0
May 20, 8:20 AM EDT	0	0
May 20, 8:40 AM EDT	0	0
May 20, 9:00 AM EDT	0	0
May 20, 9:20 AM EDT	0	0
May 20, 9:40 AM EDT	0	0
May 20, 10:00 AM EDT	0	0
May 20, 10:20 AM EDT	0	0
May 20, 10:40 AM EDT	0	0
May 20, 11:00 AM EDT	0	0
May 20, 11:20 AM EDT	0	0
May 20, 11:40 AM EDT	0	0
May 20, 12:00 PM EDT	0	0
May 20, 12:20 PM EDT	0	0
May 20, 12:40 PM EDT	0	0
May 20, 1:00 PM EDT	0	0
May 20, 1:20 PM EDT	0	0
May 20, 1:40 PM EDT	0	0
May 20, 2:00 PM EDT	0	0
May 20, 2:20 PM EDT	0	0
May 20, 2:40 PM EDT	0	0
May 20, 3:00 PM EDT	0	0
May 20, 3:20 PM EDT	0	0
May 20, 3:40 PM EDT	0	0
May 20, 4:00 PM EDT	0	0
May 20, 4:20 PM EDT	0	0
May 20, 4:40 PM EDT	0	0
May 20, 5:00 PM EDT	0	0
May 20, 5:20 PM EDT	0	0
May 20, 5:40 PM EDT	0	0
May 20, 6:00 PM EDT	0	0
May 20, 6:20 PM EDT	0	0
May 20, 6:40 PM EDT	0	0
May 20, 7:00 PM EDT	0	0
May 20, 7:20 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Niagara Falls, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Niagara-on-the-Lake.

City	Problem Type	Report Time
Niagara-on-the-Lake	Internet	8 days ago
Thorold	Internet	7 months ago
St. Catharines	Phone	11 months ago
Niagara Falls	E-mail	11 months ago
St. Catharines	Phone	11 months ago
St. Catharines	Phone	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

Andrew Dignum (@TheDiggyShow) reported 10 minutes ago from St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
Chelsea (@chelseacriddell) reported 13 minutes ago from St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
Andrew Dignum (@TheDiggyShow) reported 24 minutes ago from St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported 30 minutes ago from St. Catharines, Ontario
@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
Alexander Toth (@UntilTheNextTee) reported 36 minutes ago from St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
Inderpreet Singh (@IAmInderdhot) reported 47 minutes ago from St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
Bumbling Tourist (@hollygabel) reported 49 minutes ago from St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
Shams AbuBakr (@s4shams) reported 57 minutes ago from St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
AF Henley (@AFHenley) reported 59 minutes ago from St. Catharines, Ontario
@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Ryan Wilson (@RyanNW23) reported 3 minutes ago
@FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail
Wil Boucher (@BoucherWil98675) reported 6 minutes ago
@FreedomMobile is service down for Vancouver internet?
Derek Smith (@derek8128) reported 8 minutes ago
Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService
Justin (@justinfinnn) reported 9 minutes ago
Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
ShadowMonk (@4ndrewrhodes) reported 10 minutes ago
@FreedomMobile How long must one stay on hold with freedom? This is ridiculous I've been waiting to connect to an agent for over an hour, sitting on the phone listening to this terrible music while on hold, desperately hoping someone picks up the friggin phone.
Peg City 🇨🇦 (@wpgAce) reported 11 minutes ago
@themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider
bikku (@bikku88) reported 11 minutes ago
@FreedomMobile hello anyone out there as I have to change the service
baddiesbingebravo (@baddiesbngbravo) reported 13 minutes ago
@FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service
A. (@mcfaddders) reported 14 minutes ago
Hey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.
Dorseys Cloaca (@Dorseyscloaca) reported 19 minutes ago
@FreedomMobile I thought customer service was available until 1am ET?