Freedom Mobile

Freedom Mobile Outage Report in Niagara Falls, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Niagara Falls, Ontario 03/13/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • dapperlibra Ty Best (@dapperlibra) reported

    @freedomsupport I need some help. Where would I find my PUK Code?

  • ChrisOnABikeYEG Chris On A Bike (@ChrisOnABikeYEG) reported

    @freedomsupport Okay I spent TWO HOURS going through the script with Freedom Support chat, where they had me erase all my wifi passwords and told me to delete my entire text history with everyone. They finally told me to go (on a holiday) to the mall to have my phone looked at.

  • BodoJA Jamie Bodo🇨🇦 (Me/Myself/I) (@BodoJA) reported

    @FreedomMobile Why didn't the BC Emergency alert system test come on the network. No one in my house on Freedom got the notice. My work phone on Rogers received the notice.

  • jothrillz joel (@jothrillz) reported

    @freedomsupport are you guys having an outage? Haven’t been able to sms or call today.

  • woohoo331 woohoo331 (@woohoo331) reported

    @freedomsupport Lol you have no way to check stock, you have referred me to call every store and check myself defeating the purpose of ordering online telling people now that freedom never has stock go elsewhere if you want a specific phone

  • TheRealStrelau Brad Strelau (@TheRealStrelau) reported

    @FreedomMobile please help. Bought my daughter her FIRST phone line. activated it yesterday. it's not working. Freedom says we didn't pay (even though I have shown them the receipt). They say they can't help me and I have to go into the store which is now closed!!!!

  • Marcus_hardt Reinhardt_M (@Marcus_hardt) reported

    @freedomsupport Is LTE service down in downtown Vancouver. I have bars but no 3G. Or LTE. This happened yesterday too around the same time

  • jenniferolchowy Jennifer🇨🇦🇺🇦⚖🔱 (@jenniferolchowy) reported

    Dear @FreedomMobile, As a long time, loyal customer that goes back 2 Wind Mobile days, I'm beyond disappointed with your professional best practices & services that U currently provide I was in need of a new phone 4 a fam member.I had 2 give up a grandfathered contract 2 learn

  • PascalPlaya Pascal (@PascalPlaya) reported

    @freedomsupport @RastaDaMonsta Why a week though? A week is a long time without service.

  • kaustiel Kait (@kaustiel) reported

    @freedomsupport I need help with my phone call forwarding to a phone that doesn’t exist