Freedom Mobile

Freedom Mobile Outage Report in Niagara Falls, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Niagara Falls, Ontario 12/19/2025 02:50

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

Loading map, please wait...
City Problem Type Report Time
CanadaThorold Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls E-mail
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DonaldHolben Donald Holben (@DonaldHolben) reported

    @FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!

  • DonaldHolben Donald Holben (@DonaldHolben) reported

    @FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!

  • DonaldHolben Donald Holben (@DonaldHolben) reported

    @FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!

  • luptyd norvan man (@luptyd) reported

    @FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.

  • DonaldHolben Donald Holben (@DonaldHolben) reported

    @FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!

  • CountryMusicEmo EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Hey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!

  • CountryMusicEmo EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Hey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!

  • DonaldHolben Donald Holben (@DonaldHolben) reported

    @FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!

  • DonaldHolben Donald Holben (@DonaldHolben) reported

    @FreedomMobile My 5g connection is slow!!!! 30Mbps!!!!!!

  • CountryMusicEmo EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Hey @FreedomMobile I am so grateful for your honesty, customer service, and being the best I want to upgrade my phone to the Pixel 10 ! You are almost as good at @ATT who are awesome at customer service and the best cellphone company in the USA !!!