Freedom Mobile Outage Report in Niagara Falls, Ontario
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The latest reports from users having issues in Niagara Falls come from postal codes L2H.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara Falls, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (48%)
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Internet (34%)
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Total Blackout (8%)
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Wi-fi (6%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Niagara Falls, Ontario
The most recent Freedom Mobile outage reports came from the following cities: St. Catharines and Niagara Falls.
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Phone | |
| Niagara Falls |
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| St. Catharines |
Phone | |
| St. Catharines |
Phone | |
| St. Catharines |
Phone | |
| Welland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Niagara Falls, Ontario
Latest outage, problems and issue reports in Niagara Falls and nearby locations:
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H.C.Sprung 🇨🇦
(@XxCarsten72xX) reported
from
St. Catharines, Ontario
@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
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AF Henley
(@AFHenley) reported
from
St. Catharines, Ontario
@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
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Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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KAD
(@KAD70390424) reported
@.@FreedomMobile Brutal customer service… Already 2 hours on hold…. Is anyone working there??
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Mehi
(@CADKAR1) reported
Why am I paying for “mobile” service when @FreedomMobile can’t even give me signal at home, at work, or anywhere in between? Fix your ****.
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Darrin S - Penguins 🏒 Steelers 🏈
(@x938786387) reported
Your Cellular Data Is Very Terrible Everything Is Buffering Every Day @FreedomMobile
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JJ Alejandro
(@breakingyoun) reported
Thanks for overcharging me on my latest bill like crazy @FreedomMobile when I was assured the add-on I didn't want would be removed during my last chat. Now been on hold for over an hour. You have the worst customer service.
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Gamer Graham
(@GTM618) reported
@FreedomMobile still having an issue with "Unregistered Sim" since about 1pm. Tech support has no idea and your support accounts here doesnt seem to be active anymore for help
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adrian ⸸
(@capradoll) reported
@HankCustodio @FreedomMobile having similar issues :( ..my sim card still says its unregistered
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tay
(@yourmidniights) reported
@FreedomMobile I don’t have service and haven’t for several hours now.
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Gamer Graham
(@GTM618) reported
@HankCustodio @FreedomMobile Had the same issue. I called and spoke to a supervisor that had no idea either. It started with Sim 1 Not Allowed message. Then moved to Not registered hours later.
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tay
(@yourmidniights) reported
@FreedomMobile @HankCustodio I don’t have service either and haven’t for hours. Something is definitely wrong and that’s incredibly dangerous.
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Angie 🇨🇴
(@L0uisBebecito) reported
@FreedomMobile @HankCustodio Hi, my data is also not working. I have been on hold waiting for a rep for 25 min.