Freedom Mobile Outage Report in Niagara Falls, Ontario

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

• 
  Inderpreet Singh (@IAmInderdhot) reported 19 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• 
  Andrew Dignum (@TheDiggyShow) reported 19 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

• 
  Alexander Toth (@UntilTheNextTee) reported 25 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• 
  Chelsea (@chelseacriddell) reported 35 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• 
  Shams AbuBakr (@s4shams) reported 37 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• 
  Andrew Dignum (@TheDiggyShow) reported 37 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• 
  Bryan Biller (@Technoweenie1) reported 37 minutes ago from Welland, Ontario

  @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc Paulin (@Vanterax) reported 2 minutes ago

  @freedomsupport @FreedomMobile I am unable to set autopay or top up my prepaid account. Keeps failing no matter which card I use. Is your payment system down?

• 
  Brittany Richards (@RichieBrittt) reported 3 minutes ago

  @FreedomMobile Maybe with a Nokia. But that could cause some serious damage... 🤔

• 
  Blyssful Beauty (@blyssfulbeauty) reported 7 minutes ago

  @freedomsupport Thank you, the issue is the prepaid account says the top up is due today as I opened the new prepaid this and of course I wanted to pay it off right away but didn’t work and I want to make sure I wasn’t billed any extra due to the top up system error. Will I be charged extra?

• 
  Jarred Stephen Meek (@heyitsjarred) reported 12 minutes ago

  My @FreedomMobile home internet is so bad that I have to use up my 20GB of Freedom data on my phone....please help.

• 
  Harman singh (@Harmans43029438) reported 15 minutes ago

  @freedomsupport I have issue with my internet speed

• 
  cyd ស៊ីដ (@cydniechanel) reported 18 minutes ago

  @FreedomMobile I woke up to my phone suspended two days ago (which is confusing because I have auto-pay on and checked 2 days prior to ensure my account was at $0), so when I called again today to have the issue escalated, conveniently there are no managers available.

• 
  Gerry farkas (@Gerryfarkas9) reported 18 minutes ago

  @freedomsupport Now try and find a wide frame tv anywhere. It’s important to sell a customer on the benefits of a feature not just sell features. And back then they thought an 85” tv was crazy. They had asked me what size I wanted….

• 
  Dallas Groot (@iamgroot11) reported 20 minutes ago

  @freedomsupport How about a lower price to my bill... I called last week to cancel my Apple Watch plan as I never use the data. I’d never use this promo you sent me. It’s just to get more money out of me.

• 
  cyd ស៊ីដ (@cydniechanel) reported 20 minutes ago

  @FreedomMobile is the worst Canadian phone company. I came back to Canada with charges of $1250 for additional services I didn't ask for. I when I called to discuss the issues, all their employees have little to no answers, and their best offer was a $500 credit...

• 
  Heather Y Donily (@BettieRamone) reported 22 minutes ago

  Shame on you @Freedommobile @Shawhelp for not being able to provide me internet but refusing to refund me the money you charged me for a service I never had