Freedom Mobile

Freedom Mobile Outage Report in Niagara Falls, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Niagara Falls, Ontario 01/20/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alankcwong Alan Wong (@alankcwong) reported

    My internet remains down. Still hotspotting with my unlimited data plan on @FreedomMobile . Will be a pain once I hit cap and get throttled.

  • mona_alsehli Mona Alsehli 🇨🇦 (@mona_alsehli) reported

    @srnawaz09 @Rogers @FreedomMobile My phon is virgin and it is working but I can’t used for everything and it is slow too.

  • PolarBearMama4 CanuckArmyMom (@PolarBearMama4) reported

    @freedomsupport Thanks for the quick message back. Think the problem is fixed! Not a Freedom issue.

  • scotty14_14 Scotty (@scotty14_14) reported

    @RaceCanada_ca @Bell @FreedomMobile Yeah rub it in after living like a caveman for the last 24hrs on Rogers. Only good thing was anything I had to do I did on Thursday before the shutdown. Not much you can do and working for a Utility for 35 yrs I'm not going to shout/complain to Rogers............**** happens!

  • RandRsmom mandy (@RandRsmom) reported

    @freedomsupport Will freedom be giving credits for the outage yesterday?

  • MinorityMind1 Minority Mind (@MinorityMind1) reported

    Rogers really out here with the audacity to claim to be reliable while screwing over a whole country. As reliable as their broke *** customer service! @Rogers you suck! #FreedomMobile for the win!

  • Gagan77333001 Gagan (@Gagan77333001) reported

    @freedomsupport @Mantoniette13 I was also experiencing Freedom mobile internet was not working for me at all yesterday but for today it’s kind of Okay… What’s the problem here, is it connected to the rogers issue??

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported from Edmonton, Alberta

    @FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service

  • sarahkbingler sarahkbingler (@sarahkbingler) reported from Toronto, Ontario

    @npcforster @JulieMDPanneton I am @FreedomMobile customer. Not happy with this.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @freedomsupport Oh yeah, water can get everywhere! Nothing's worse than a flood that didn't come from bad weather!