Freedom Mobile

Freedom Mobile Outage Report in Niagara Falls, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Niagara Falls, Ontario 11/19/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

Loading map, please wait...
City Problem Type Report Time
CanadaThorold Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls E-mail
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • whewchiledotca the GHETTO (@whewchiledotca) reported

    @RogersHelps YOUVE PROVIDED ZERO INTERNET ALL DAMN DAY. YOU SENT A MESSAGE HOURS AGO THERES ISSUES. SHOULD I EXPECT ANY RESOLUTION AT THIS POINT? SHOUT OUT TO THE REAL ONE @FreedomMobile FOR ALWAYS PROVIDING A SOLID HOTSPOT SINCE ROGERS DOESNT KNOW HOW TO ACT!

  • abordokas alex bordokas (@abordokas) reported

    @freedomsupport I have no text service. I uninstalled my text app and then reinstalled it. I used the default text app, but still no sms service. This is from yesterday afternoon.

  • fatihce23 AGA (@fatihce23) reported

    @freedomsupport Copy paste answers only... no solution nothing.. many times I wrote called no solution. I am warning everyone Freedom cares about you only until signing .

  • therobmilne Rob Milne (@therobmilne) reported

    @FreedomMobile Promises are broken even if they give you a case ID. I found being with @Rogers they commitment is much better dealing with their loyalty team. I say if you do talk to them, record the call and then bring it to the #CRTC

  • clhui1 CH (@clhui1) reported

    @freedomsupport Well that was a failure. No help at all, can't wait to switch back to a reliable carrier but too bad they made us pay for a year already. Buyer beware!

  • issamayaglavin LittleMissSniper 🏒🇹🇹🇨🇦 (@issamayaglavin) reported

    @FreedomMobile I miss you guys 😩 got the worst service today at #valuemobile 😡

  • Keshav_Jais keshavjais (@Keshav_Jais) reported

    @freedomsupport @FreedomMobile Paid deposit for new iPhone12Pro. Been 2 months now. Never received it! Store employees have only 1 thing to say Out of stock”! All other carriers have it available Don’t need refund Need new phone! Been customer for over 4years! Worst service ever

  • stahrphighter stahrphighter (@stahrphighter) reported

    @FreedomMobile fix your payment system. Now I have $200+ in locked up pending charges because your bad card processing. Also love being hung up on by your reps or being told to call back tomorrow because they don't know how to fix something.

  • ahmed_imti23 Imtiage Ahmed (@ahmed_imti23) reported

    @FreedomMobile One of your store has scammed me out of my pennies and i will never forget that.

  • Negoksai Negoksai (@Negoksai) reported

    @FreedomMobile absolute worst customer care in the industry! I have worked in this industry for a long time and this is horrendous. DO NOT SIGN UP WITH THEM. Not only did they LIE ABOUT SERVICES they give me NO route to complain and I have managers not listen and then hang up???