Freedom Mobile Outage Report in Niagara Falls, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara Falls, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Niagara Falls, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Thorold.
| City | Problem Type | Report Time |
|---|---|---|
 Thorold |
Internet | |
| St. Catharines |
Phone | |
| Niagara Falls |
||
| St. Catharines |
Phone | |
| St. Catharines |
Phone | |
| St. Catharines |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Niagara Falls, Ontario
Latest outage, problems and issue reports in Niagara Falls and nearby locations:
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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AF Henley
(@AFHenley) reported
from
St. Catharines, Ontario
@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine St.Claire
(@catstclaire) reported
@FreedomMobile Tonight I had the pleasure of dealing with Diane Lynn from Victoria, BC. I ran into data issues and couldn't access anything. Diane solved the issue in 3 minutes. What a delight. Thanks, Diane. You're the epitome of what CS should be! Freedom, get more Dianes!
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Khadija Chhatriwala
(@KhadijaChh95375) reported
TERRIBLE NETWORK! I lose service completely when I am in downtown Toronto. A lot of times it just goes to SOS. Other times I see only 1 bar even on 5G. I had so many client calls drop this week and every single one of them has complained they couldn’t hear me. @FreedomMobile
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Khadija Chhatriwala
(@KhadijaChh95375) reported
TERRIBLE NETWORK! I lose service completely when I am in downtown Toronto. A lot of times it just goes to SOS. Other times I see only 1 bar even on 5G. I had so many client calls drop this week and every single one of them has complained they couldn’t hear me. @FreedomMobile
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SemiLaVie
(@capitalbossette) reported
I know I haven’t been paying a second phone bill for two months now cause I guess these employees don’t know what unblacklist my phone means whole time it wasn’t even the phone they just gave me a SIM card for a number that don’t exist , what the actual **** @FreedomMobile 🤬🤬🤬
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SemiLaVie
(@capitalbossette) reported
I know I haven’t been paying a second phone bill for two months now cause I guess these employees don’t know what unblacklist my phone means whole time it wasn’t even the phone they just gave me a SIM card for a number that don’t exist , what the actual **** @FreedomMobile 🤬🤬🤬
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SemiLaVie
(@capitalbossette) reported
I know I haven’t been paying a second phone bill for two months now cause I guess these employees don’t know what unblacklist my phone means whole time it wasn’t even the phone they just gave me a SIM card for a number that don’t exist , what the actual **** @FreedomMobile 🤬🤬🤬
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SemiLaVie
(@capitalbossette) reported
I know I haven’t been paying a second phone bill for two months now cause I guess these employees don’t know what unblacklist my phone means whole time it wasn’t even the phone they just gave me a SIM card for a number that don’t exist , what the actual **** @FreedomMobile 🤬🤬🤬
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Catherine St.Claire
(@catstclaire) reported
@FreedomMobile Tonight I had the pleasure of dealing with Diane Lynn from Victoria, BC. I ran into data issues and couldn't access anything. Diane solved the issue in 3 minutes. What a delight. Thanks, Diane. You're the epitome of what CS should be! Freedom, get more Dianes!
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Edward Kiledjian
(@ekiledjian) reported
@FreedomMobile opened a ticket bc when I call the Omni Nashville, regardless of the format used, I get a prompt asking me for my voicemail number. other US numbers work. the number works with Rogers and Bell. Support says they will fix the routing issue when they fix it
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SemiLaVie
(@capitalbossette) reported
I know I haven’t been paying a second phone bill for two months now cause I guess these employees don’t know what unblacklist my phone means whole time it wasn’t even the phone they just gave me a SIM card for a number that don’t exist , what the actual **** @FreedomMobile 🤬🤬🤬