Freedom Mobile outages and service status in Niagara Falls, Ontario

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

• 
  Inderpreet Singh (@IAmInderdhot) reported 7 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• 
  Alexander Toth (@UntilTheNextTee) reported 9 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• 
  H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported 12 minutes ago from St. Catharines, Ontario

  @freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.

• 
  Shams AbuBakr (@s4shams) reported 16 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• 
  Chelsea (@chelseacriddell) reported 34 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• 
  AF Henley (@AFHenley) reported 35 minutes ago from St. Catharines, Ontario

  @freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

• 
  Andrew Dignum (@TheDiggyShow) reported 39 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

• 
  Andrew Dignum (@TheDiggyShow) reported 43 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• 
  Bumbling Tourist (@hollygabel) reported 51 minutes ago from St. Catharines, Ontario

  @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yvonne Kushe (@kushemusic) reported 4 minutes ago

  @FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.

• 
  Eve (@Eve62617669) reported 6 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  Luksimi Sivaneswaralingam (@luksimimusic) reported 9 minutes ago

  @FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)

• 
  🐍 (@Hambonevstech) reported 10 minutes ago

  @GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao

• 
  Jack (@jbn_jack) reported 17 minutes ago

  @FreedomMobile Wow , my wife cannot even receive phone calls and all Freedom will do is a $10 month discount . Works perfect in Edmonton , but #Camrose it sucks . More Customers , lack of infrastructure = terrible service #FreedomMobile

• 
  Keith (@Keithito) reported 17 minutes ago

  @FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone

• 
  gbreezie (@garry568) reported 19 minutes ago

  @FreedomMobile support Samsung watch LTE already. Stop loving apple so much

• 
  Sarah KO (@KiwiHarmony1) reported 23 minutes ago

  @FreedomMobile Yes stuck on repeat with no one taking ownership. I've been bounced btwn two depts for 2 hrs!! 9 people I spoke to!! u have effed up my profile in the DB either a sync issue or corrupted and I'm stuck in middle. I'm going to CRTC if I don't get help ASAP

• 
  Eve (@Eve62617669) reported 25 minutes ago

  @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

• 
  Stephen (not spellchecking my tweets) 🇨🇦 (@Thatguy1612) reported 27 minutes ago

  @FreedomMobile I need help, I can't log into my account, the verification code aren't sending The RCS chat isn't responding to me