Freedom Mobile Outage Report in Niagara Falls, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (2%)

Live Outage Map Near Niagara Falls, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

City	Problem Type	Report Time
Thorold	Internet	one month ago
St. Catharines	Phone	6 months ago
Niagara Falls	E-mail	6 months ago
St. Catharines	Phone	6 months ago
St. Catharines	Phone	7 months ago
St. Catharines	Phone	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

• Inderpreet Singh (@IAmInderdhot) reported 45 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• Alexander Toth (@UntilTheNextTee) reported 45 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Ritenowbabs (@ritenowbabs) reported 8 minutes ago

  @freedomsupport Not a chance in hell. Your customer service team has the art of the customer transfer shuffle down pat. With no resolutions!!

• Jeremy (@MonkeyShines74) reported 11 minutes ago

  @freedomsupport Good thing is I think the link was broken as it too me to accuweather and I didn't put any personal information in any site. ,)

• Golden Gamer Graham 🎮🇨🇦 (@GTM618) reported 14 minutes ago

  A bit depressed that I won't be able to take advantage of the mother's day #Samsung ear buds deal as my Tab with @FreedomMobile ends a few days after and I don't wanna get double tabbed but oh well. Their support has been great at explaining the timing of everything

• Alexander Toth - untilthenexttee.blog (@UntilTheNextTee) reported 16 minutes ago

  So much can be said about a company by the way they handle a situation from the top. Something we learned from @FreedomMobile and indirectly their parent company Shaw. FYI the one thing that you never do in a call centre with a customer is bring up religion on the call.

• Kesha (@missdesai88) reported 18 minutes ago

  @FreedomMobile Don’t buy freedom. 0 customer service. Useless agents who never stick to their words.

• seltzer sommelier #savesheikhjarrah (@only_hens) reported 21 minutes ago

  every ******* time i try to pay my @FreedomMobile bill the website ***** up, including charging my card multiple times on one occasion. "freedom" my *******.

• Karashata (@karashata) reported 24 minutes ago

  @FreedomMobile appears to have some actually reasonable plans, however, the larger data potion of their plans is only applicable within their network's unfortunately rather limited coverage area, within the nationwide coverage area... Not as compelling an offering.

• Kesha (@missdesai88) reported 24 minutes ago

  @FreedomMobile pathetic customer service. No updates on notes. Supervisor says different things and your agent says different thing even with case number. Moreover they hang up on you. You guys sucks. Improve your customer service. I mever recommend to anyone I swear.

• Rags2Crypto (@Rags2Krypto) reported 25 minutes ago

  @FreedomMobile Dont sign up with this garbage provider. There supervisor are unprofessional and rude and have no comon sense. Save yourself a boat load of stress.#garbagecompany

• Høøgz™ (@AnalSplash) reported 27 minutes ago

  @FreedomMobile I NEVER GOT MY PHONE AND YOUR AGENTS ARE JUST TELLING ME I CAN'T UPGRADE UNTIL OCTOBER LIKE WHAT ARE YOU EVEN TALKING ABOUT. GIVE ME MY PHONE