Freedom Mobile

Freedom Mobile Outage Report in Niagara Falls, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Niagara Falls, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Niagara Falls, Ontario 03/19/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Niagara Falls, Ontario

Latest outage, problems and issue reports in Niagara Falls and nearby locations:

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • YYCtj1 Mr. Canuck🇨🇦 (@YYCtj1) reported

    @freedomsupport No longer a customer, but when I was, Freedom customer service was not able to do anything about it. They just have a bad network, and that was that. Too bad for the suckers…err…I mean customers.

  • kamaldhillon01 Kamal Dhillon (@kamaldhillon01) reported

    @freedomsupport Your service is extremely poor and frustrating. I have never had proper reception, you keep taking $$ out of my account but you do not resolve the issue. Now you're asking me to pay $600 to find another service provider. I am a disabled person and cannot even call my Dr.

  • Dillslice DillSlice (@Dillslice) reported

    @freedomsupport Still broken, no compensation, no timeline.... thanks for the chat?

  • _BrianMahoney Brian Mahoney (@_BrianMahoney) reported

    @FreedomMobile The worst day of the year for me was when the kids went back to school. Freedom? Freedom was being able to play in the park with them, go to the beach. Now they go back to Covid instead of being safe at home. Not a great ad, folks.

  • gingerinLDN Simon (@gingerinLDN) reported

    @FreedomMobile’s solution? Pay for a traveler sim. Joke company. Avoid avoid avoid.

  • Renoversity Duane Grady (@Renoversity) reported

    Dear @FreedomMobile you complete ******* idiots. I am late for my payment + I don't really give a **** because, you people apparently don't know how interac works. So I have to go 2 a Freedom store and pay an extra $2 ******* DOLLARS because you stopped with interac online #Koodo

  • Sixities Six (@Sixities) reported

    @freedomsupport so who do I have to talk to, to get my old plan back that was grandfathered in and I was told would never change

  • princessclerkTO Bratty Becky (@princessclerkTO) reported

    I’m not sure if a @freedomsupport tower is down or my phone is trash but I tried to upload a gif at 9 am and it was still not loaded when I went on break at 1pm 🙃

  • Ranshernain Ransher Nain (@Ranshernain) reported

    @freedomsupport I had the most unprofessional and rude customer service by a customer service Manager. I have been with @FreedomMobile for the last five years but never have I experienced this level of immaturity. I would request Freedom to hear the recorded conversation.

  • UNO_0801 UNO (@UNO_0801) reported

    @freedomsupport you charge your customers in same line with giant service providers like bell, rogers, telus. come on. you know what i mean.