Freedom Mobile Outage Report in Niagara Falls, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Niagara Falls, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Niagara Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (63%)
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Phone (20%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Niagara Falls, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Thorold.
| City | Problem Type | Report Time |
|---|---|---|
 Thorold |
Internet | |
| St. Catharines |
Phone | |
| Niagara Falls |
||
| St. Catharines |
Phone | |
| St. Catharines |
Phone | |
| St. Catharines |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Niagara Falls, Ontario
Latest outage, problems and issue reports in Niagara Falls and nearby locations:
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Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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oh bla dee
(@SteveScho54) reported
@freedomsupport I have now had 4 calls from Service Canada robots this week alone. Several phones in the house use Freedom. They too have had an equal number When are you going to stop these calls?
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diana
(@diana10355930) reported
@FreedomMobile I heard people say Freedom Mobile is is an awful phone company and I didn’t listen. Take my advice think twice about going to this company. These people don’t even know what people are going through in this hardship time to do something like this is so messed up.
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🇨🇦Matthew Dunn🇨🇦
(@the905guy) reported
@freedomsupport Okay. And then the only other issue I may run into is when I switched I switched to one of these company’s that add you to a business plan kinda weird thing. I don’t know how it works. If I get them to give me the account number I should be able to port back my number I assume
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🇨🇦Matthew Dunn🇨🇦
(@the905guy) reported
@freedomsupport Yeah so i was on pre paid. Or post paid? Use the service then pay. Whatever that ones called. I would like to go back to that if I could. With a E-Sim do I have to do this in store? Looking for the BYOP 20gig for $45
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🇨🇦Matthew Dunn🇨🇦
(@the905guy) reported
@freedomsupport every time i try and switch my SIM to a ESim the website says there is a problem. Server Error or some other random issue. is this something I need to go to a store for?
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𝓥𝓲𝓿𝓲𝓪𝓷 ♡🌙😭❤️
(@horaniichyx) reported
@freedomsupport @FreedomMobile i need help with removing my credit card from my account
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James Taylor
(@Jimmy_jim_bo) reported
@FreedomMobile Glad my $100 a month service can't even guarantee I can make a call or get one for that matter. Should have stayed Wind Mobile because your services are here one second and then gone the next, just like the wind. After a year it's time to switch. See ya.
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diana
(@diana10355930) reported
@FreedomMobile "Worst phone experience of 2020... where is the zero star option?I am highly disappointed with Freedom Mobile. With everything going on in this world I find it extremely hurtful that phones companies are still trying to rob people."
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diana
(@diana10355930) reported
@FreedomMobile @freedomsupport "Bad service and the service people there are not honest. Every time we complaint they say different excuses . I don't recommend them to my friends." sound familiar?????
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diana
(@diana10355930) reported
@freedomsupport no surprise that ive been on hold with @FreedomMobile for 4 hours as some sort of ploy to prevent me from cancelling my number with them... filing a complaint with the commissions of complaints for telecom services