Freedom Mobile

Freedom Mobile Outage Report in Osgoode, Ottawa, Ontario

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The latest reports from users having issues in Osgoode come from postal codes K0A.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Osgoode, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Osgoode and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Osgoode, Ottawa, Ontario 12/08/2024 20:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Osgoode, Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Osgoode.

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City Problem Type Report Time
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Wi-fi
CanadaOttawa Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Osgoode, Ontario

Latest outage, problems and issue reports in Osgoode and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Joyalshaju14 Joyal shaju (@Joyalshaju14) reported

    @FreedomMobile You know what never purchase phone from freedom if so you will get it 2024. I have prebooked 14 pro max months ago and never arrived. so cancelled it bought from bell

  • TristanWebDev TristanIsfeld (@TristanWebDev) reported

    After contacting the support team via SMS the issue was not resolved. However after contacting the support team on Twitter they were very pleasant and resolved the issues! Thank you @FreedomMobile support team!

  • RobGaudette Rob Gaudette 🇨🇦 (@RobGaudette) reported

    Hey @freedomsupport Peeps! Had called in looking to add a 3rd line but was told they can’t help me. Are you able to? I’m bringing my prior Freedom-bought device and assign to existing account. Can ya help a guy out?

  • Jules202277 Jules of the Rain (@Jules202277) reported

    @freedomsupport Thank you for your response! Likewise told me that the processing fee starts from $139 and goes upto $499. Seems like either you are not updated or they are charging more. I have been following up with them since Oct 16; still no resolution! Complained to CCTS

  • musesandmoons 🌙 m o o n — m o o n ; 🔩 (@musesandmoons) reported

    @freedomsupport I’ve been a customer with freedom for over 5 years now, and your customer service / quality still sucks. ¯\_(ツ)_/¯ literally waiting for my plan to be done so I can switch providers.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported

    @freedomsupport having issues with my service…. My data is still being choked out even though the billing cycle has reset… And I have not used 5 gigs of data in Less the. 15 hrs

  • eboerschke Duke Boerschke (@eboerschke) reported

    @FreedomMobile I have enjoyed your service for years….until now that is. Stop telling me my credit card is not valid! My bank says otherwise. A google search shows many customers with same issue. The issue is your payment system not the credit cards #freedommobile

  • Max60840129 Max (@Max60840129) reported

    @FreedomMobile Horrible customer service

  • Alex04162176 Alex (@Alex04162176) reported

    @freedomsupport Called Freedom mobile when it happened, advised to go to kiosk to reactivate service. In kiosk payment can't be completed and I better of with postpaid plan. So basically needed to cancel phone number, and pay with SAME credit card for postpaid plan, which I also asked to prepay

  • connect_web3 Crypto ALPHAlha (@connect_web3) reported

    @freedomsupport why is it I can't cancel my phone in your store but a stranger can call you to simswap me?