Freedom Mobile

Freedom Mobile Outage Report in Osgoode, Ottawa, Ontario

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The latest reports from users having issues in Osgoode come from postal codes K0A.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Osgoode, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Osgoode and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Osgoode, Ottawa, Ontario 12/05/2024 22:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Osgoode, Ottawa, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Osgoode.

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City Problem Type Report Time
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Wi-fi
CanadaOttawa Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Osgoode, Ontario

Latest outage, problems and issue reports in Osgoode and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Adeel56418267 Adeel (@Adeel56418267) reported

    @FreedomMobile makes fun of customers, I have it in a chat of mine. Super piss poor company

  • My_Solo_Life David (@My_Solo_Life) reported

    @FreedomMobile I have an issue with the staff at one of your mall kiosks in Burnaby BC I would like to talk about this with someone at head office.

  • abdielcamargot Abdiel Camargo (@abdielcamargot) reported

    @freedomsupport From June 2020 I’m not living in Canada. I have called several times to cancel my plan. And you still discount money from my credit card. I need help.

  • EAffleck Erin Affleck (@EAffleck) reported

    @FreedomMobile, I'm into hour two of chat support. Trying to figure out why adding a line to a pre-existing account is so. hard. to. do. #NotHowIWantedToSpendMySaturday

  • SCommandante sub_commandante (@SCommandante) reported

    @FreedomMobile Another day phone service and texts MIA........

  • emmanuelleoemme EMMANUEL LEO EMMETT (@emmanuelleoemme) reported

    Why’s @FreedomMobile customer service is trash just like their network 🗑😷

  • TossableDigits Tossable Digits (@TossableDigits) reported

    Hi @FreedomMobile our mutual customer is Porting to us. The customer left Canada. They got your SMS Port Out request, but sent from 45537, a Canada Short Code - the reply will never reach you. The Toll Free # alternate is Canada-only. We suggest using a local # for both instead.

  • TossableDigits Tossable Digits (@TossableDigits) reported

    @freedomsupport They have. "SC" told our customer that Freedom Mobile "cannot authorize it via our end." The customer is outside of Canada. They can receive the Port Out SMS message, but cannot reply because you use a Canada-only Short Code to send it. They cannot call 877-946-3184 it is CA-only

  • TossableDigits Tossable Digits (@TossableDigits) reported

    @freedomsupport Maybe a training error? The Customer clearly received the SMS while in another country. They replied YES but FM did not get it. They called but the 2nd Port Out request was rejected. They chatted but still, no luck. I hope you can resolve it. DM us for the phone number.

  • lavgupta Lav Gupta (@lavgupta) reported

    @canadapostcorp @canadaposthelps freedom mobile customer service is claiming that you are currently taking 12 weeks to deliver mails. They send me a refund cheque on 21st Dec and it is yet to be delivered. Can you guys please clarify this? @FreedomMobile