Freedom Mobile

Freedom Mobile Outage Report in Richmond, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Richmond, Ontario 02/15/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LelandDieno Leland Dieno (@LelandDieno) reported

    @FreedomMobile Day #2 after setting up new Tablet + Phone for business with #freedommobile. 1. Tablet has never charged and won't turn on. 2. Can't pay bill online through banking. 3. Website throws a 404 every second click. I don't normally do this; but....

  • MyCatBaileys JCK (@MyCatBaileys) reported

    @freedomsupport Only models with "U" can't do VoLTE. My phone is SM-G950W I currently use VoLTE and have it enabled on my phone. I have used it while roaming in the past as well. So when you say "not eligible" what means @FreedomMobile won't support it?

  • Elorac911 Carole Ann (@Elorac911) reported

    @freedomsupport I repeat.. you are inconveniencing a mother and a son. So unacceptable. Customer service has been failing for years. Zero improvement!!

  • Nicole013 Nicole (@Nicole013) reported

    @FreedomMobile @freedomsupport I'm upgrading one of the phones on my account. I've been a customer for years. why can't I get the same deals as new customers?

  • ambitnpldn ambitnpldn (@ambitnpldn) reported

    Very bad customer service from @FreedomMobile went to 2 different stores 3 times to transfer ownership of a line to another person (both of us present) and were told they can’t do it. Told us to call 611 which I did and they are telling me to go to store.

  • AmnaKhan56 آمنہ خان (@AmnaKhan56) reported

    @freedomsupport @hassanseth If we go for pay before plan is this available I'm returning customer

  • Klaviishk Klavishk (@Klaviishk) reported from Ottawa, Ontario

    @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

  • caffein3_fiend 😷 b{ri}ot grrl (@caffein3_fiend) reported

    also now realizing that I’ll have to reconfigure my phone plan when I move to North Bay bc @FreedomMobile doesn’t have service there other than Nationwide hopping onto other providers and my current plan will be all but USELESS for data up there. But that’s a problem for Sept 🙃

  • RasKanji ➐ kantaro (@RasKanji) reported

    @freedomsupport Well no, you get the tablet for $270 in service fees. It's a dubious promo but wtv.

  • starfiremoonbae 𝟽𝟽𝟽 (bemvindos) (@starfiremoonbae) reported

    of course my **** *** bell fibe wifi would stop working at the same time that my **** *** @FreedomMobile data slows down