Freedom Mobile Outage Report in Richmond, Ontario

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (32%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Yak (@Turkish_Tank) reported 8 minutes ago from Barrhaven, Ontario

  @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  {{ Gobinath.Mallaiyan }} (@gobinathm) reported 55 seconds ago

  Got Caught in a circle of death with @freedomsupport. My conversation started roughly around 4 PM EST yesterday and still going on. Spoke to 7+ associates and no even seems understand the basic problem

• 
  Gaming Canadian (@Gaming1Canadian) reported 1 minute ago

  It's been fun @FreedomMobile But I'm moving to @chatrmobile now. I know they are owned by evil @Rogers but they just have a better network. (Rogers is overpriced that's why I'm paying them another way through chatr)

• 
  Gaming Canadian (@Gaming1Canadian) reported 5 minutes ago

  @FreedomMobile Spend more on your network

• 
  coco Doll (@la_coco16) reported 7 minutes ago

  @FreedomMobile I’ve been charged twice for an account that was restricted. The outrageous thing us that the customer service was awful in solving the problem. Ate you encouraging a service cancellation?

• 
  Angelica∇✨🦋 (@gambino99_) reported 7 minutes ago

  @freedomsupport @andraexbrown I’m having the same issue my mom has been trying to get in contact with my siblings and I which she is with another phone provider she can’t get a hold of us but we can make calls but not receive them

• 
  lulubird (@lulubir67298641) reported 9 minutes ago

  @freedomsupport Your customer service number 1-877-946-3184 is not working. My tab is paid off on a missing/locked phone(587-988-4532). I no longer need an account. Please contact me at 780-238-8130. Best Regards, Laurie Urwin

• 
  {{ Gobinath.Mallaiyan }} (@gobinathm) reported 10 minutes ago

  Got Caught in a circle of death (or) Lies with @freedomsupport. My conversation started roughly around 4 PM EST yesterday and still going on. Spoke to 7+ associates and no one even seems to understand the basic problem

• 
  Gaming Canadian (@Gaming1Canadian) reported 10 minutes ago

  @FreedomMobile Let's admit it @FreedomMobile . Your network SUCKS

• 
  Kyle Klages (@KyleKlages) reported 11 minutes ago

  @freedomsupport I understand that it takes time to wait in queue for an agent. Totally acceptable. After you connect it shouldn't take 5 minutes between messages. That's poor customer service.

• 
  kjdaun (@kjdaun1) reported 13 minutes ago

  @freedomsupport is there an outage in Kitchener Waterloo?