Freedom Mobile

Freedom Mobile Outage Report in Richmond, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Richmond, Ontario 12/27/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaNepean Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GitGudGlen GitGudGlen (@GitGudGlen) reported

    @koodo continuously overbilled me for bullshit "roaming" despite never leaving the country. Zero customer support available. Switched back to @FreedomMobile only $30 for 10gb, koodo was $50 + the $20 they'd steal for lying about roaming.

  • rm0074 russ (@rm0074) reported

    @FreedomMobile I have been with you for many years I would like this plan pls or should I cancel and sign up again to get it as a new customer?

  • CD604 𝕴𝖓𝖋𝖎𝖓𝖎𝖙𝖊 ∞ (@CD604) reported

    @Gaming1Canadian @seastar898 @FreedomMobile I don't care who owns who. I got a better deal and it's packaged with my Internet as well. I'm paying a crap ton less per month than before on both bills. I won no matter how I look at it.

  • aaronroyce13 Gator (@aaronroyce13) reported

    @FreedomMobile u guys are advertising it as unlimited data but really its not cause once you go over your monthly gb say its 20 then you guys slow the speed down to almost what dial.up was and you cant do anything with that. So really data is not unlimited

  • abbeehunter Lorna Haidenger (@abbeehunter) reported

    @freedomsupport I am@on roaming and had no cell service in DeWinton or Okotoks yesterday.

  • Jessie_theAlien ⟁ Obi-Wan Cannoli ⟁ (@Jessie_theAlien) reported

    @jackietorrrance @FreedomMobile That’s so frustrating and supremely ****** up 😭😭 sorry she had to go through that. **** that company

  • RichardFHowes Richard Howes 🇨🇦 (@RichardFHowes) reported

    @FreedomMobile iPhone13 sales must be slow.

  • stclairwest1975 Paolo (Paul) 🇨🇦🇮🇹 (@stclairwest1975) reported

    @FreedomMobile I get 40 GB of 5G data for $85 with one of your competitors. Why are you delaying 5G network service?

  • jenniferolchowy Jennifer🇨🇦🇺🇦⚖🔱 (@jenniferolchowy) reported

    @freedomsupport @radgod31 Hi Freedom, I received the $50 upgrade package as well 4 someone who has been with Wind/Freedom as a loyal customer I would hope we also get a great rate I can easily go elsewhere but I stay with Freedom out of loyalty & because U R different from the big 3 telcos Thnx

  • aaronroyce13 Gator (@aaronroyce13) reported

    @freedomsupport why do you guys say you have unlimited data but dont put down that if you go through your monthly data say its 20gb that you guys slow down the internet to worst then dialup. So its really not unlimited is it and that aint right