Freedom Mobile

Freedom Mobile Outage Report in Richmond, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Richmond, Ontario 03/15/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (33%)

    Phone (33%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Richmond, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MrPartyWaffle MrPartyWaffle (@MrPartyWaffle) reported

    @FreedomMobile @Google Almost 4 years and it still doesn't work.

  • tabu424 T_Bell (@tabu424) reported

    If it's Friday in Canada then it's time YET AGAIN for @Rogers cable, #Ignite and that little thing we rely on CELLPHONE / Mobile Access to CRASH! Can't reach LIVE CSR so any guess when service will be restored including partners SHAW & @FreedomMobile? @CRTCeng FIX THIS NOW!

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @SnapsMcCoy @FreedomMobile They cannot "fix" houses or buildings. Tell Wal-Mart to install signal booster equipment. Oh wait, they've got wireless network connections to a router in the store. Turn on Wi-Fi, setup wi-fi calling and make use of it IN the store.

  • CurlyStaches E (@CurlyStaches) reported

    Home internet has been down since 7pm last night in Lethbridge and nobody seems to be acknowledging it? I got class online later today @freedomsupport what's going on?

  • davemccauley Dave McCauley (@davemccauley) reported

    @freedomsupport DM's apparently are not going to help, I asked that to your agent on the phone. I won't have this happen again after my contract ends.

  • MattToronto 爪att (@MattToronto) reported

    @freedomsupport The saga continues. Reached out to support for the 3rd time. 2nd line still not ported, apparently because the IMEI contained spaces. If that's an issue, the agent should've caught this, or the system should've caught this, and it should've been corrected. Imbiciles.

  • MediaMilly Cathy Quinton (@MediaMilly) reported

    @freedomsupport I'm a current customer. I'd like to get my son on a better cell phone plan. He's currently being gouged by another provider. Does anyone offer unlimited data?

  • kentcclark Kent Clark (@kentcclark) reported

    @freedomsupport I'm in Seattle and have purchased a Big Gig USA one time add on. However, I can't seem to connect. By default my phone connected to a 3G T-Mobile network, but can't get calls or messages through. AT&T and T-Mobile LTE networks don't register when I try. Help?

  • mattcruz812 matt cruz (@mattcruz812) reported

    @FreedomMobile garbage, garbage customer service. If I don’t get my phone, I’m gonna switch providers!!!!!

  • thefrankie365 bluke and frances. (@thefrankie365) reported

    @freedomsupport I had my internet restored briefly on Saturday from the Rogers outage but it's been down again in Markham since Sunday morning. I've used almost 4GB of my monthly plan already. Can I get a credit applied to my account?