Freedom Mobile Outage Report in Richmond, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Live Outage Map Near Richmond, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	23 days ago
Nepean	Internet	one month ago
Ottawa	Internet	one month ago
Nepean	Phone	one month ago
Ottawa	Phone	2 months ago
Nepean	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

• Yak (@Turkish_Tank) reported 32 minutes ago from Barrhaven, Ontario

  @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• bossman. (@amaabarwuah) reported 9 minutes ago

  @freedommobile if another one of your customer service representatives hang up on me again yall bout to get a cussing of a lifetime.

• Margie Peskin (@SearchFwd) reported 10 minutes ago

  @freedomsupport is there a system issue with payment processing? I'm having trouble topping up my account

• loolbox (@loolbox2) reported 11 minutes ago

  @RogersBiz FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.

• Purple Crow TOHLPC 🦎 (@PurpleCrow27) reported 11 minutes ago

  Hey "Freedom Mobile"! If you want any of my money, CALL ME, and SERVE ME! Otherwise you are not a 'communication service' and not interested in your current customers. Calling you and everyone else like you out publicly. Get your **** together, humans! @FreedomMobile

• loolbox (@loolbox2) reported 18 minutes ago

  @alexa99 FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.

• Michael (@MagaIdentity) reported 20 minutes ago

  @FreedomMobile Laughable. Only a small amount of data is available for use on the nationwide network for Freedom.

• Erin (@erintalkstv) reported 23 minutes ago

  @freedomsupport is cell service down?

• Erin (@posteggme) reported 24 minutes ago

  @freedomsupport I changed my name with Freedom 18 months ago and yet tech support still expects my deadname. What gives? Normally they're understanding but a tech agent just refused me service over it. On top of that, my manage account page hasn't worked in over a year.

• loolbox (@loolbox2) reported 26 minutes ago

  @FreedomMobile You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it

• Marc Belisle (@MARCBELISLE1) reported 26 minutes ago

  @FreedomMobile I want to resolve this.. I deserve a credit.. months trying to reach you.. got through only once in February.. and today because I hit "pay bill" you care when it comes to $$$ but don't care about service. @ottawasuncom @OttawaCitizen