Freedom Mobile

Freedom Mobile Outage Report in Richmond, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Richmond, Ontario 01/14/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaNepean Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • createtolove08 Mandy (@createtolove08) reported

    @freedomsupport I've already called you multiple times and been lied to, and not been credited this promotion. Instead just threatened by @FreedomMobile to keep service cut off before I've even had my first bill due date. No thanks. If you're going to keep lying you can do it publically.

  • Happypb38 Harpreet singh (@Happypb38) reported

    @freedomsupport I have called couple of times your hotline always busy if someone answered then they wasn’t able to solve the issue.

  • qKtkSH4fhk4K6C5 عبدالقادر٨٧٨٦٩ (@qKtkSH4fhk4K6C5) reported

    I am not freedom customer but i need some help because i received email messages about Bill and Payment #FreedomMobile

  • OmadeOkwor HEATED SUPREMACY 🥵 (@OmadeOkwor) reported

    @FreedomMobile wtf is this connection?????

  • perp_spotter perp-spotter (@perp_spotter) reported

    .@CRTCeng pls ask @FreedomMobile 2 investigate the police using stingray technology to hack into my phone on a daily basis They are hiding on maplesugar lane and the park down the street from bentwood cres. I've informed you and the police of this many times and nothing gets done

  • CJ_Toronto 𝙲𝙹𝚃𝙾 🇨🇦 🏳️‍🌈 (@CJ_Toronto) reported

    @MobileSyrup I've been with @FreedomMobile for about 10 years and I'm very happy. They just recently upped my monthly data to 30gb and reduced my bill to $30 a month via a long-term customer bonus. I haven't had a phone bill that low for 20 years. What's not to like? 😎

  • KingLeaf83 Andrew (@KingLeaf83) reported

    @freedomsupport Yeah, it doesn't sound like you value good customers when you don't offer good customers anything at all for being a good customer. We can say what we want about the big 3 telecom companies, but at least with them the experience improves by being a good customer.

  • avisekhg Avisekh Ghosh (@avisekhg) reported

    @FreedomMobile no network in the Kitchener Doon South area where as your network coverage shows 4G… I cannot even make a normal phone call… always show SOS… you are losing a loyal customer!

  • rathanasiou Richelle (@rathanasiou) reported

    @freedomsupport Have there been any reported reception issues with iPhone 14 or the most recent iOS update?

  • avisekhg Avisekh Ghosh (@avisekhg) reported

    @freedomsupport No worries, I have transferred my loyalty… you lost a loyal customer! Try improving your network outside GTA and stop showing you have 4G across! @FreedomMobile