Freedom Mobile Outage Report in Richmond, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Richmond, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Richmond, Ontario
Latest outage, problems and issue reports in Richmond and nearby locations:
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jules of the Rain
(@Jules202277) reported
@FreedomMobile Terrible Protection Plan with “Likewise”😡 they are a bunch of scammers!! People don’t buy protection plan from @FreedomMobile - “LIKEWISE” will happily collect your money but will not help you if you need them!
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maritza blasquez
(@maritzablasquez) reported
@FreedomMobile is THE WORST COMPANY they charged me 591 dollars for cancelling my phone, don’t go fool yourselves thinking that You will save money by hiring them, they have the worst service!!!!! And they are scammers, be careful, don’t recommend this company
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Inugami
(@JMA_Inugami) reported
Jesus Christ @TELUS if you can’t give me data when I have 3 out of 4 bars of a 5G signal, then what ******** am I paying you for?! I may as well be on @FreedomMobile!
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mike o
(@hdonty) reported
from
Oshawa, Ontario
@freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?
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socialnorms
(@VanCitySlug) reported
@freedomsupport @sesamejar Great customer service there bud. "Hey so like we said before, it's your problem, deal with it. But please leave a testimonial and tell your friends about us"
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TristanIsfeld
(@TristanWebDev) reported
After contacting the support team via SMS the issue was not resolved. However after contacting the support team on Twitter they were very pleasant and resolved the issues! Thank you @FreedomMobile support team!
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George Ivanov
(@GeorgeI88241999) reported
@freedomsupport got disconnected twice , and the bad part is they don’t even care to call back . Gotta dial the 1888 number and do the process again . Just horrible
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Kevin Corrales
(@RedCodeKevin) reported
@freedomsupport I need urgent help. I was automatically charged a certain amount and the top up amount is NOW showing a higher amount than it should be. Help!
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solitude it is now
(@harpreetsoni) reported
@FreedomMobile .. we choose your services and closed in few days.. now we are being told after they have deducted the money from our account. Customer care is so ridiculous to treat new customers like this. @FreedomMobile
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Shukla
(@Neelshuk1) reported
@FreedomMobile Freedom mobile are cheats! I got new number on Sept 02, which never started, I visited their rep NUMEROUS times, called their stupid cust care 100s of times, no resolution, they have been deducting my account for last 3 months. Even after canceling the account.