Freedom Mobile

Freedom Mobile Outage Report in Richmond, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Richmond, Ontario 01/14/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaNepean Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • imanavmehta 𝐌𝐚𝐧𝐚𝐯 𝐌𝐞𝐡𝐭𝐚 (@imanavmehta) reported

    @FreedomMobile you have the worst customer service reps ever. 😡😡😡

  • ProudJBStan Proud JB Stan (@ProudJBStan) reported

    @bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber

  • barefootcindyy 🦋 (@barefootcindyy) reported

    @leeannelv1 @TELUSsupport @FreedomMobile i never had complaints but once I needed assistance: they apologized for the inconvenience AND emailed & texted me numbers who i can call to fix the problem IF i dont get contacted in an hour — i never had to call!

  • Kitsuism Miku 🏳️‍⚧️ (@Kitsuism) reported

    your services are **** @FreedomMobile

  • repkarla13 Monse 💛💛 (@repkarla13) reported

    @TheJUNOAwards @FreedomMobile Bad Reputation I’m voting for #JFCShawnMendes for #JUNOFanChoice Presented by @TD_Canada!

  • ShawnAl55730558 Shawn Allen (@ShawnAl55730558) reported

    @freedomsupport Why doesn't Freedom Mobile support group text messaging and when will this be supported? Not really "Freedom" after all are you!

  • Artimage84 Andrew Carter (@Artimage84) reported

    @freedomsupport For anyone who followed this, the further contact was of no help.

  • tatemcraept Tate Mcrae Portugal (@tatemcraept) reported

    @TheJUNOAwards @FreedomMobile Bad ones #JFCTateMcRae

  • ProudJBStan Proud JB Stan (@ProudJBStan) reported

    @bizzledreadstin @FreedomMobile All Bad I Vote For #JFCJustinBieber

  • tatemcraept Tate Mcrae Portugal (@tatemcraept) reported

    @TheJUNOAwards @FreedomMobile bad ones #JFCTateMcRae