Freedom Mobile Outage Report in Richmond, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Richmond, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Richmond, Ontario
Latest outage, problems and issue reports in Richmond and nearby locations:
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Totten
(@vtotten) reported
@freedomsupport Thanks. I’ve already been in contact with customer care and have filled out the form for CCTS response. If the social Mercia team can help, then I’m happy to DM you also.
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want
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AvaMaria.Kerš
(@AvaMariaKers) reported
@freedomsupport when agents mention to one customer on the plan to wait to upgrade for this summer deal & not the other stuck with paying $122 compared to my original $65 People make sure to ask more than 1 agent because these guys are sneaky & during covid noless take advantage
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karan1703
(@Chimera1703) reported
@FreedomMobile @freedomsupport I’ve been talking in chat with your customer service reps for almost 4 hours and nothing has been resolved. The most useless team ever. Can’t even help me out. It’s as if freedom doesn’t care about it’s customers.
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@Sungmanitu
(@anthony16024029) reported
I have nothing but destaine for my service provider @FreedomMobile it's over between us most definitely. Your the last service provider I will trust in the future.
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AvaMaria.Kerš
(@AvaMariaKers) reported
@FreedomMobile when agents mention to one customer on the plan to wait to upgrade for this summer deal & not the other stuck with paying $122 compared to my original $65 People make sure to ask more than 1 agent because these guys are sneaky & during covid noless take advantage
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@sungmanitu63
(@sungmanitu63) reported
@freedomsupport I am done with you. I will honour my contacts on both phones but when it's done I will never use your services or failed phones again ! Never again (.)
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Matt Flindell
(@flinner30) reported
Hey @FreedomMobile how about you take some of your marketing budget and hire more support staff? You guys are just awful and I regret switching from @TELUS.
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wade
(@wademac88) reported
@FreedomMobile has me paying almost $100 a month for a service that ALMOST works as long as your standing in the right spot #scam
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@Sungmanitu
(@anthony16024029) reported
@FreedomMobile I will complete my contracts on both my phone's for the duration but when they expire I will drop you as a service provider completely !