Freedom Mobile Outage Report in Richmond, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (56%)

2. 

   Phone (34%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (3%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Live Outage Map Near Richmond, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Phone	13 days ago
Ottawa	Phone	one month ago
Ottawa	Phone	one month ago
Ottawa	Internet	one month ago
Ottawa	Internet	2 months ago
Nepean	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

• Yak (@Turkish_Tank) reported 2 minutes ago from Barrhaven, Ontario

  @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Nitin Singh (@nS_Nitin) reported 2 minutes ago

  @freedomsupport @freedomsupport that I know. But I am having some issue and service center is asking for purchase invoice with serial number. Can you send me the duplicate purchase invoice with serial number

• Ritenowbabs (@ritenowbabs) reported 2 minutes ago

  @FreedomMobile just lost 2 customers in one day. Never have I ever experienced such poor customer service. Been there since Wind. What a shame. Resolution was to wait 7 days on their end for my phone issues to be resolved.

• david shaw 🇨🇦 🏳️‍🌈 (@TheCNDViking) reported 4 minutes ago

  Hopefully, that support ticket with @FreedomMobile is taken care of soon as i really want to do an upgrade :(. damn system error, saying i owe 1 Dollar even after paying my tab in full lol.

• CraigsHotSauce (@CraigsHotSauce) reported 4 minutes ago

  @FreedomMobile just lost a 10 year long loyal customer due to poor customer service

• Kate (@Marie1Kate) reported 5 minutes ago

  Ne cautious @FreedomMobile @freedomsupport users received random text number never seen before claiming to be freedom. Due to update I must down link or lose services.

• Sean Feldman (@sfeldman) reported 12 minutes ago

  This is quite frustrating to see @FreedomMobile still not having support for MFA with Authentication apps. Verification codes sent as email/SMS arriving after a few minutes is just so outdated :(

• 6Caper (@Caper_in_TO) reported 13 minutes ago

  @Rogers The internet was down all day on Thursday and last Sunday in my neighborhood in Toronto. Luckily we used my @FreedomMobile cellphone as a hotspot so my kids could do on line school. Still no explanation from Rogers on the cause of the outage.

• Kate (@KatePens) reported 14 minutes ago

  .@freedomsupport been trying to get an issue resolved for 3 days. Customer service has been unprofessional and ridiculous. If I do not receive a response here, I am going public. You cannot charge people for being in the states when they were not in the states.

• Golden Gamer Graham 🎮🇨🇦 (@GTM618) reported 15 minutes ago

  A bit depressed that I won't be able to take advantage of the mother's day #Samsung ear buds deal as my Tab with @FreedomMobile ends a few days after and I don't wanna get double tabbed but oh well. Their support has been great at explaining the timing of everything

• Jon (@Jon49071940) reported 16 minutes ago

  @freedomsupport @FreedomMobile Your service is completely down again in Alliston Ontario! What a joke this service is!