Freedom Mobile Outage Report in Richmond, Ontario

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (32%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Yak (@Turkish_Tank) reported 16 minutes ago from Barrhaven, Ontario

  @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ketul kansara (@KansaraKetul) reported 6 minutes ago

  Freedom customer service is screwed up the customers what they told on phone and now they said they can’t do and remove my complimentary 10 gb bonus data worst customer service ever @freedomsupport @FreedomMobile

• 
  ketul kansara (@KansaraKetul) reported 7 minutes ago

  @freedomsupport If not compatible so why should customer service agent told me that 40 Gb plan and 10 gb bonus which I already have from my previous plan total I got 50 gb. Because when I told her Fido offering me 50 gb then she gave me this plan

• 
  Adam (@Adam_Boyle_) reported 9 minutes ago

  @FreedomMobile charged my partner (an ongoing customer) an activation fee when she purchased a new phone (from @FreedomMobile ) even though they did not give her a new number nor was a new SIM card used. I'm also a customer (but for how much longer?)

• 
  Dean Morris (@DeanMorrris1312) reported 12 minutes ago

  @FreedomMobile Freedom is the worst company ever, they are a big scam. DO NOT make the mistake of switching over to this awful company

• 
  Gladys Omotese Bello (@Gladysomotese) reported 14 minutes ago

  @FreedomMobile two customer reps hung up for lack of being clueless on how to resolve the issue. I called to opt out of the service and they clearly don't want to respond to me opting out after cheating me. I need help.

• 
  Sethy Baby 🇨🇦🚛🚚🚜PPC💜 (@Sethy_baby) reported 17 minutes ago

  @FreedomMobile I pay you but I need better service please.

• 
  Name cannot be blank (@JCHoltzhauer) reported 20 minutes ago

  @freedomsupport Yeah, I don't think so. Your service today was so ******. You are not worth my time. I even spoke with a call centre supervisor. He was the worst of them all.

• 
  Guy Dutrisac (@uxiumca) reported 21 minutes ago

  @FreedomMobile The problem is coverage and reception. That hurts!

• 
  🇪🇹 Ethiomadflavour (@ethiomadflavour) reported 24 minutes ago

  @FreedomMobile I have been since day one when it was wind Mobile. Customer care was great. Now im considering to change causes. Any promotion comes up only non existing customers. Loyalty is on the bottom. Finally non of the promo are comparable to other phone companies. Existing customers not

• 
  Name cannot be blank (@JCHoltzhauer) reported 28 minutes ago

  @FreedomMobile Thanks for making the decision to move to @VirginPlus an easy one today. Worst service ever. Two visits to stores and two cust service phone calls. One tells me I can get a discount, the other says no way. I'm done.