Freedom Mobile

Freedom Mobile Outage Report in Richmond, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Richmond, Ontario 12/13/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Nepean and Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone
CanadaOttawa Phone
CanadaNepean Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulofthehammer Paul (@Paulofthehammer) reported

    @therobmilne @FreedomMobile They stole 50 bucks from me last year. Said it would go back on my card if I was charged twice. I never got it back. I tried arguing with the useless customer service but gave up.

  • StmakMa Steve Ma (@StmakMa) reported

    @FreedomMobile Don't be fooled by their carrot deals. Their network coverage is the worst!

  • gakrao AK (@gakrao) reported

    @Bell I wanted to migrate over to your network back in September but due to non delivery of sim card from your end I put in a request to cancel the port request which never happened. @FreedomMobile says that they can still see a port request active from your end. 1/2

  • JMA_Inugami Inugami (@JMA_Inugami) reported

    @FreedomMobile Too bad your site isn't loading properly currently.

  • Kevin09977125 Kevin (@Kevin09977125) reported

    @freedomsupport Totally scam! The sales told my current number could be ported over, so I paid and am using your service. But now the porting team told me the porting can't be done. Only solution is to have a new number. Kidding? I need my money back.

  • jiayuduanhhz jiayuduanhhz@gmail.com (@jiayuduanhhz) reported

    @FreedomMobile Hello, I am out of Canada and trying to pay my bills. I forgot my PIN, so I would like to reset my password, but I never got the link sent to my email that helps reset the password. Please help.

  • WinterBourneTO Winterr. Mask up! (@WinterBourneTO) reported

    20gb + everything unlimited for 50 dollars with discounts. I love you @FreedomMobile. I wanna make love to you right now damn it. Right! Now! Damn it!

  • groveranuj Anuj Grover (@groveranuj) reported

    @FreedomMobile your website seems to be down? Wouldn't load anything after the home page. The app is no different. Always had a back experience with the app in the past too.

  • JF_Viljoen Jf Viljoen (@JF_Viljoen) reported

    @Crackmacs @FreedomMobile @koodo I have 18gb + 2gb roaming with Freedom. Rebooking the phone when you need to hop onto a roaming network is a minor inconvenience for paying less AND having enough data to stream spotify all month.

  • gakrao AK (@gakrao) reported

    @FreedomMobile kindly help me with this issue.