Freedom Mobile Outage Report in Richmond, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (35%)
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Total Blackout (8%)
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Wi-fi (4%)
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TV (3%)
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E-mail (1%)
Live Outage Map Near Richmond, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa, Nepean and Carp.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Nepean |
Phone | |
| Ottawa |
Phone | |
| Carp |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Richmond, Ontario
Latest outage, problems and issue reports in Richmond and nearby locations:
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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gi_gi
(@CostaLariva) reported
@FreedomMobile you guys have no customer service. You have been charging my husband 198$ a month for a plan that was supposed to be $65. Because the person that activated the line forgot to add the long distance. We have called twice and they are still charging for long distance.
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gi_gi
(@CostaLariva) reported
@FreedomMobile your customer service is bad. I have asked to speak to a manger and they told me they where going to call me back. The supervisor can’t do anything about the agents inability of do their job.
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Dayton Davis
(@DaytonDavis) reported
@freedomsupport hi just wondering if there is an outage your app is not working and the site for my account is also not working in Chrome
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discharger
(@Discharger007) reported
@FreedomMobile St. John's, NL taken from Signal Hill
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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gi_gi
(@CostaLariva) reported
@FreedomMobile my husband is still waiting for a manager to call about his bill. Freedoms customer service is bad. The only reason we can’t leave them is because they would charge for cancelation.
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Layne Douglas
(@baseball_layne) reported
@freedomsupport @B3autifullK Not sure about double charging, but definitely some kind of payment system issues. I was in store today, paid my bill in-person, and they can see the payment apparently but it was stuck/not being reflected on my account. Apparently put a issue ticket in for it.
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Hi.Her Year of the Tiger 🐯
(@Hi__Her) reported
@FreedomMobile I don't see a DM button? Please help me claim my prize.
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John Hutchinson🇨🇦🇨🇦
(@pollux2325) reported
@freedomsupport, @FreedomMobile Are you experiencing network issues, I can't call or text anyone. I use my cellphone for work. It's kinda important
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Kirsty Middleton
(@kmiddley) reported
Hey @FreedomMobile, you can stop asking me to become@a customer again, I left the country almost a year ago! And I already unsubscribed from your emails once!