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Freedom Mobile

Freedom Mobile Outage Report in Richmond, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Turkish_Tank
    Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • eddykarter
    Ed Karter804๐Ÿ‡จ๐Ÿ‡ฆ (@eddykarter) reported

    @freedomsupport If anyone considering getting service with this **** company DON'T they will **** you and won't listen they even like to harass the family members of deceased customer . What a ******* joke .Now they have added a new level of harassment Piece of **** ***********

  • ChiefHubbaBubba
    Paul (@ChiefHubbaBubba) reported

    @AnthonyLacavera @FreedomMobile I have freedom still cheap and still sucks ***.

  • ceoyb
    ๐Ÿ˜ˆPABLOFROMDA6IX๐Ÿ˜ˆ (@ceoyb) reported

    @FreedomMobile **** you your services are nothing but trash ๐Ÿ—‘ **** you guys it's 2021 going on 2022 fix da **** up

  • tabishiqbal_
    Tabish Iqbal (@tabishiqbal_) reported

    @freedomsupport Yea I've reached out. Y'all can't help. Instead tell me to go buy the top up cards. I've tried with 4 different cards to pay on line and doesn't work. Never had this issue before. I'm going to be glad when I move away from freedom. Used to work there, supported but still garbage

  • anjilesgin
    Anjileek (@anjilesgin) reported

    @FreedomMobile Yes. Better customer service ๐Ÿ™„

  • francojr8619
    Franz Clarke ๐Ÿ‡ฏ๐Ÿ‡ฒ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฏ๐Ÿ‡ฒ (@francojr8619) reported from Brampton, Ontario

    @freedomsupport do you guys offer cellphone signal boosters? Once I enter my home I have no signal at all but if I go outside the house I'm good, please help!

  • scampi01_gmail
    benche (@scampi01_gmail) reported

    @freedomsupport Looking to upgrade or add a new service? Order from the comfort of your own home by messaging an agent today. -- when I tried messaging an Agent, clicking it does nothing.

  • rajcan7
    Razz (@rajcan7) reported

    @FreedomMobile Using freedom from 4 years. Now I experience worst service ๐Ÿ˜’ ๐Ÿ˜‘. No one to help existing customer and they disconnected my service

  • nl_rock
    chrisc (@nl_rock) reported

    @FreedomMobile on hold for 15 mins and then disconnected? Is this your customer service policy?

  • Alphanumeric_X
    Al (@Alphanumeric_X) reported

    @FreedomMobile Did you get remove the 'Absolute Zero' phones? I am unable to locate them on your site. I normally upgrade my phone every 2 years on boxing day. This year is coming up for renewal. Please help.