Freedom Mobile outages and service status in Richmond, Ontario

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

• 
  Yak (@Turkish_Tank) reported 58 minutes ago from Barrhaven, Ontario

  @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geoff Larsen (@GeoffLarsen) reported 3 minutes ago

  @FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.

• 
  Stephanie the alchemist (@Stephdalchemist) reported 6 minutes ago

  @FreedomMobile Mind you, my phone bill is paid. Everything’s paid. So humour me on why I haven’t had any service since yesterday & it keeps saying no sim or invalid sim. Mind you I have a sim from yall & an e sim too. So kindly humour me on why my reception is on sos on day 2?

• 
  Farhan Z (@Far4Truth) reported 6 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

• 
  WyzeOne (@Remlam) reported 7 minutes ago

  @MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!

• 
  Spike (@HeyimSpike) reported 7 minutes ago

  @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

• 
  YTPeasantVision (@YTPeasantVision) reported 9 minutes ago

  Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!

• 
  rehan (@wawast) reported 10 minutes ago

  @FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.

• 
  Tristan Carpio (@TrisCarpio) reported 10 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• 
  gamine67 (@gamine67) reported 11 minutes ago

  @FreedomMobile no cell signal, sos mode or one bar in Vancouver May 11th and 12th, was ok on 13th now back to one bar of signal again, is there maintenance happening again today?

• 
  Honey (@hsemitha) reported 12 minutes ago

  @FreedomMobile Worst support system ever. You will never get response or support