Freedom Mobile Outage Report in Richmond, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (68%)
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Phone (15%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Richmond, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Richmond, Ontario
Latest outage, problems and issue reports in Richmond and nearby locations:
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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T_Bell
(@tabu424) reported
@freedomsupport Just don't expect proper answers from anyone IN Canada. CSR in Eqypt (& elsewhere) may be cheaper metric but NOT when Cdns have to make multiple calls to get problems 1/2 fixed. Cheaper offshore is NOT better for here. @CanadianPM put jobs back in Canada, BEFORE next election!
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Abe Froman
(@arandommoe) reported
@FreedomMobile Please get rid of your "The Party you are calling is not accepting calls at this time" messages; and give proper intercepts. If the number I call is not in service, you say above; but my Telus phone says "cannot be completed as dialed." big difference in details.
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C.J Guevara
(@carlos1984kid) reported
I am officially pledge that as soon as my contract is done I will be leaving @FreedomMobile . Over 10 yr customer with 5 lines. I am sick of getting screwed over every month. I am one of the first customers when you were named Wind. Sad to go.
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GNU/Linux-using Rootbrian's updates and thoughts
(@Rootbrian_) reported
@FreedomMobile Eh, I remember those days. Just never listened to the song beyond two times. :D Never even tried doing the shake either. Especially after lunch.
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Cisco Pup 🏳️⚧️🐶🏳️⚧️
(@Wolf_Cisco) reported
@freedomsupport I'm having connection issues in Vancouver. No balance overdue and my phone says its connected to the network but I have no data but I can still make calls
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𝟽𝟽𝟽 (bemvindos)
(@starfiremoonbae) reported
@freedomsupport sure, wonder if freedom will do the same as @Bell and ignore it. i’m sure you guys dont want clients talking about issues with your services publicly.
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😷 b{ri}ot grrl
(@caffein3_fiend) reported
also now realizing that I’ll have to reconfigure my phone plan when I move to North Bay bc @FreedomMobile doesn’t have service there other than Nationwide hopping onto other providers and my current plan will be all but USELESS for data up there. But that’s a problem for Sept 🙃
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Savage
(@savvagebeauty) reported
@FreedomMobile how do you not have a collections dept?! My account was closed and was sent to a collections agency. Now it has affected my credit score. Your employees have no idea how to assist with this issue.
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Wahaj Khan
(@WahajK21) reported
@freedomsupport Has there been a disruption to service or has something changed? I'm constantly getting "waiting for connection" and weak to no signal in my own home lately and that's never been the case the past 10 years
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Rosemary
(@rosemarydemi) reported
@FreedomMobile $240 for 24 min call to customer support toll free number with @AirCanada for a cancelled flight. The call fees were not listed beforehand. The customer rep said toll free calls cost more but could not give me a link with this information.