Freedom Mobile Outage Report in Richmond, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (66%)
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Phone (17%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Richmond, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Richmond, Ontario
Latest outage, problems and issue reports in Richmond and nearby locations:
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Toronto Timelapses
(@Torontofuntime) reported
@FreedomMobile just was on hold to speak with a specialist and they dropped my call and no one returned my call? I am a customer and you expect me to callback to wait in queue again. Horrible
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Don Pullen
(@astro_don) reported
@freedomsupport 18 years ago I made a resolution to not make any more resolutions. I have kept that record intact. Lol
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Tammy J
(@PTammydactyl) reported
@freedomsupport Beginning of December was quoted a phone, was sent the wrong phone, with the wrong provider, sent phone back, still have not received the right phone or any information on the matter. Called back, no follow up, messaged customer support through app, no response. Very displeased
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Aurelia Cotta
(@AureliaCotta) reported
@freedomsupport That doesn’t work when it’s a school day problem (kids get around school Wi-Fi restrictions by hotspotting from their phone to their laptops—still working on stopping his iPhone from doing it)
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Will
(@fncwill) reported
@freedomsupport Having it on or off while rebooting the phone makes no difference during the reboot process , turning it on and off itself is what refreshes the search to connect to the tower , which is also done once the phone reboots itself . This also doesn’t clear the network settings 😴
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Jimmy Skaria Abraham
(@jimmysabraham) reported
@freedomsupport ur customer service team are rude sometimes as if they don’t care about existing customers
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яυℓє σƒ 9
(@Bringthenoise19) reported
I wonder if I cancel my phone if @FreedomMobile will give me better customer service? Like Rogers did when I left! Apparently the loyal customer means nothing to Corporations anymore!
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rupertgrintfunny
(@itsmemariolawl) reported
@freedomsupport @OfficeGuru247 The only issue with freedom is safety. I work in an industrial zone. If a huge machine falls on me and I have to send my last text before I die, freedom cannot be trusted to deliver. Very unsafe.
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Physically Distancing Serra
(@gimblerocket) reported
@freedomsupport Mornin'. Is there a service disruption in Toronto right now? I haven't been able to send texts in nearly 24 hours. Can receive them, though.
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Wendy
(@WendyHappenings) reported
@freedomsupport @FreedomMobile 2 Year contract with Freedom is ending. I have been suffering with 1 bar of service downtown Toronto (Cityplace). Do you have any plans of improving service for this area at all? I get dropped/missed calls with VOLTE and wifi support.