Freedom Mobile Outage Report in Richmond, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (59%)
-
Phone (31%)
-
Total Blackout (5%)
-
Wi-fi (4%)
-
E-mail (1%)
-
TV (1%)
Live Outage Map Near Richmond, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Richmond, Ontario
Latest outage, problems and issue reports in Richmond and nearby locations:
-
Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
NISARG ADHVARYU
(@owolve) reported
@FreedomMobile you guys should get the award for the worst customer service by any provider .Waiting for a call back from a “supervisor” since 24 hours no reply yet.Issue still not resolved
-
Lady Kate
(@Kate_Bunni) reported
Hey @FreedomMobile I’ve been trying to get help from @freedomsupport for over an hour and no response to my DMs. I can’t call 611 because of the issue I’m having.
-
Jack Chen
(@FrontWaveRunner) reported
@FreedomMobile Ordered my iPhone 12 before Christmas 2020 and it's been 2 months and I have never received it. Been talking to your customer service since January and was told to wait for 7 days every time. It's been many 7 days now and I haven't seen my phone yet. What do you say about it?
-
Linda Duende 🌈❣🍁
(@LindaMacIver) reported
@freedomsupport The question was WHY a non customer is getting texts from you.
-
MK
(@MK_Ultra_X) reported
@freedomsupport Thank you, but unless you can do something to rectify this issue, or you are qualified to provide therapy for this traumatic experience, I'm afraid we have nothing to discuss.
-
Myles Pineau
(@MD_Pineau) reported
Hey @FreedomMobile your team is totally dropping the ball and making up dates and $ amounts. I've never seen my wife as angry as she is right now with your customer service. We canceled our account 7 months ago and charging us but they can't tell us why or send us a bill.
-
Jack Chen
(@FrontWaveRunner) reported
@freedomsupport Ordered my iPhone 12 before Christmas 2020 and it's been 2 months and I have never received it. Been talking to your customer service since January and was told to wait for 7 days every time. It's been many 7 days now and I haven't seen my phone yet. What do you say about it?
-
Rajeev Kochhar
(@RajivKochhar) reported
@FreedomMobile Terrible service. Not able to receive calls . Have called technical support over 10 times , no solution. Avoid Freedom...save time. Cheap service.
-
***** Eagle
(@VixenEagle) reported
@freedomsupport So, I'm having the usual problem when Freedom's app takes the money from my account but does not apply it to the bill? Why is this happening every couple months? Not to mention, my kids are stuck without a phone until the money is returned.
-
Isaiah S. Trickey
(@IsaiahTrickey) reported
@freedomsupport Another horrible experience with freedom customer service and managers. I added a new line and phone with tab to my account in Jan. Was promised $20 a month in credits, they were not added to my bill. After numerous calls weeks w/ no followup, still $5 short #SMFH