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Freedom Mobile

Freedom Mobile outages and service status in Richmond, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Turkish_Tank
    Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SilviaCai
    Silvia C. (@SilviaCai) reported

    @FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.

  • RealAllenTV
    Allen (@RealAllenTV) reported

    @FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane

  • luksimimusic
    Luksimi Sivaneswaralingam (@luksimimusic) reported

    @FreedomMobile why is it so hard to get a hold of customer service? This is ridiculous! I’ve been waiting for an hour so far (via phone and message)

  • TrisCarpio
    Tristan Carpio (@TrisCarpio) reported

    @FreedomMobile hello having trouble activating an esim. Can you assist

  • luptyd
    norvan man (@luptyd) reported

    @FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.

  • RobSteffle
    Rob Steffler (@RobSteffle) reported

    @FreedomMobile can you refer me to a mobile company that offers customer service please

  • Far4Truth
    Farhan Z (@Far4Truth) reported

    @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago

  • midha_manish
    manish midha (@midha_manish) reported

    @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

  • luptyd
    norvan man (@luptyd) reported

    @FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.

  • Silverxx27
    Chris (@Silverxx27) reported

    @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again