Freedom Mobile

Freedom Mobile Outage Report in Richmond, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Richmond, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Richmond, Ontario 01/28/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Richmond, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Richmond, Ontario

Latest outage, problems and issue reports in Richmond and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Basically yes. Didn't even bother to give me a pamphlet to show the plans you offer even though I knew from online, didn't bother to offer help!

  • RajDhadrianala Raj Dhadrianala (@RajDhadrianala) reported

    @freedomsupport I have so many problems with freedom because I was use freedom to long time but it’s garbage service Last 3-4 month I have daily call Custer care Bt anybody not solve my problem no network not connected any call bullshit

  • AdamFam5 Adam Fam (@AdamFam5) reported

    @Blackmagecat @freedomsupport Their network has been having issues the past 2 days yet they either won’t admit it or are somehow unbelievably not aware…

  • Blablablaanoth1 Blablablaanotheraccount (@Blablablaanoth1) reported

    @freedomsupport worst experience ever taking to your support staff

  • _KJEdwards_ KJ Edwards (@_KJEdwards_) reported

    @freedomsupport Unfortunately doubt you’ll be able to answer now after that incident. It’s definitely not a good way to get in new customers.

  • feedinghand simptober (@feedinghand) reported

    @trxxvis @FreedomMobile Yes bestie. We gon get some new phone plans. Bye to the service provider that thinks areas like Muskoka should incur roaming charges 🤧🤔

  • chawla_1999 RC (@chawla_1999) reported

    Every morning I wake@up and I’m sad that my phone network provider is @FreedomMobile

  • facethemusic16 facethemusic (@facethemusic16) reported

    @freedomsupport I disabled auto connect every time I see it connected to it for the last couple of years. Then I’m out walking again & BOOM reconnected to it. I also tried to forget the Shaw connection & no luck. Online research says it’s a known issue, but I can’t find a way to solve it myself.

  • feedinghand simptober (@feedinghand) reported

    I am begging for a new phone plan. Release me from @FreedomMobile's shackles pls god damn December can't come faster 😭

  • AdamFam5 Adam Fam (@AdamFam5) reported

    @Blackmagecat @freedomsupport They have been having issues all week yet either won’t admit it or somehow unbelievably not aware…