Freedom Mobile Outage Report in Richmond, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (20%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Richmond, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Richmond, Ontario
Latest outage, problems and issue reports in Richmond and nearby locations:
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Adarsh dil
(@Adiking123) reported
Thank you for this awesome service on day 1 , really happy about that . 2 time getting disconnected and no one calling back and the supervisor asking to return the device. Either train them or loose the customers. @FreedomMobile DBC00180504060.
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Adarsh dil
(@Adiking123) reported
Switched to Freedom. Support rep told she can waive of the activation fee later call disconnected. Next advisors told it cant be waived of . worst part is when talked to supervisor Jeff his first sentence was if you don’t like the connection fee return the phone. @FreedomMobile
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Adarsh dil
(@Adiking123) reported
@freedomsupport @freedomsupport won’t be contacting you guys again to get insulted. If someone is asking for any waiver that doesn’t mean you guys can treat them like we don’t have any self respect. If I wanted to return the device I wouldn’t have purchased it at the first place.
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Kathy Rodley
(@Kathy1R) reported
@freedomsupport I usually pay my bill through the app. I have 2 phones I paid the 1st no problem. 2nd won't go though. Payment is not processed. It did this twice.
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V
(@VivianH_01) reported
@TELUSsupport Thank u @TELUSsupport for coming through. @FreedomMobile has absolutely NO costumer loyalty. I've been a customer for more than 10yrs and clearly they dont care if I switch carriers so I'm going to be calling you after I get off work today. I hope I can switch over to you asap🤞🏾
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gurveer
(@gurveer51515676) reported
@Fidomobile @FidoSolutions You need to work on your voicemail service. It does not say day and time when the message was left. And after saving 3 messages it start saying your voice message storage is full. I used to have @FreedomMobile , they have far better voicemail service.
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dry nose
(@dry_nose) reported
@freedomsupport Hi, I haven't been able to access my data for 2 days now. Is there an issue with Freedom? Thanks.
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S. S.
(@s_decembersnows) reported
@freedomsupport Sorry there was a miscommunication. I appreciate your help and knowing my line is not cancelled!
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Galin Tranov
(@Tranov1) reported
@freedomsupport @freedomsupport is not able to help customers in case of spoofing the only way out is changing the number which if not a good resolution at all. My phone is ringing non stop people complaining receiving calls from me and I did not call them. Freedom mobile please help!
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S. S.
(@s_decembersnows) reported
@FreedomMobile can you please help me? I received a cheque from Freedom mobile for service cancellation. I called Freedom to tel them I did not cancel my service but was told there was nothing they could do, my phone number was already ported out.