Freedom Mobile Outage Report in Sidney, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

• Margo Bradley (@MargoBr35101072) reported 4 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Matt Poirier (@Matpoirier) reported 27 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Brian משה (@BriApp) reported 59 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• rob baxter @b5baxter@social.coop (@b5baxter) reported a minute ago

  @freedomsupport Can not login to my account to download bills. The error is "There is an error on the server."

• doobydude (@doobydude420) reported 6 minutes ago

  @freedomsupport I've already did thar. Reset network connections etc. Etc.

• Phil Kwong (@pkphilip) reported 8 minutes ago

  @freedomsupport Phone is working fine, just this particular area has poor coverage since 2020. I am hoping someone would report this so you guys can improve.

• doobydude (@doobydude420) reported 12 minutes ago

  @freedomsupport so when is freedom going to actually be providing 5G cell service to customers since you been selling 5G phones for many years now? Not to mention your coverage for reception is horrendous! $60 for 15Gb LTE data, ripping me off have offers for $60 for 20/25gb data

• Catherine Kelly-Brown (@cathyincanada) reported 12 minutes ago

  @freedomsupport Do you have access to the long conversation with Support I had today (ended right before tweeting you) or would I need to repeat all of it?

• Jax (@Kojjax) reported 12 minutes ago

  @FreedomMobile Your customer service leaves ALOT to be desired. It's a wonder you have any customers left at all. I will be cancelling this service and going elsewhere.

• Okaygj (@okaygj_) reported 13 minutes ago from Vancouver, British Columbia

  @freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?

• Christian Bøbak 🇨🇦🇧🇻🇮🇹🇱🇺🇪🇺 (@ChristianBobak) reported 17 minutes ago

  @freedomsupport I'm trying to forward my Freedom number to a US number and it's not working. My wife was able to do this, but she's with a different carrier. How can I do this?

• Tameesia (@TameesiaMusic) reported 18 minutes ago

  @FreedomMobile passing the buck and saying it’s a manufacturer problem now bc I didn’t pay for warranty on my phones. I’ve NEVER had a phone STOP charging within less than a year of having the phone. There’s no water damage to either phone and no other charger used

• 𝟡𝟡𝟡 (@str4wb3rryacai) reported 23 minutes ago

  @FreedomMobile why would you rather have your long term loyal 10 year cx cancel than retain them by applying a discount to their account? why are new cx getting better promotions/discounts/plans than the loyal old cx? just had supervisor and specialist try to get me to cancel