Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 11/28/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @Amma02020 @FreedomMobile If you're talking about RCS not working properly, temporarily turn it off, then turn it back on. The other way around it to get it working, would be a factory reset (because transfering junk data and settings from your previous device, can cause issues like these to happen).

  • tryoung Mind over Matter (@tryoung) reported

    @MichaelJonesETC @freedomsupport @FreedomMobile Their customer support is generally better than Bell's, Roger's and Telus'. Never had a complaint about Freedom, other than lack of signal in Stittsville. I still remember being on the phone with Rogers for hours to resolve a problem. Pathetic.

  • leeanne_walker Lee-Anne-Rose Walker (@leeanne_walker) reported

    @freedomsupport love it when Freedom just turned off txt msg for NO reason and refusing to turn it back on. Supposedly tech support is closed on weekends. Thanks Freedom! #thanksfornothing #freedommobile @FreedomMobile

  • EhtishamQ Ehtisham Qadir (@EhtishamQ) reported

    @freedomsupport So at least your customer service department should inform us, Tried to call them but they don’t have any answer and same for my friend @wyne357

  • sunnydevposts Sunny's Game Dev Posts (@sunnydevposts) reported

    @freedomsupport I got a text from someone claiming to be "#FREEDOM MOBILE# Due to a billing erorr, we have issued you a credit. Respond HELP for more info." Is this you guys or a scam caller?

  • Stans_Meal StansMeal (@Stans_Meal) reported

    @FreedomMobile Your slogan should be "Freedom From Data and Any Effective Communication" Absolute joke of a service. @CRTC

  • ITTechnology7 I.T Technology (@ITTechnology7) reported

    @freedomsupport hey @freedomsupport ! my sim card is in, but i cant call or text or anything, when i call it gives me the --beep--beep--beep sound. why is this happening? also, my data isnt working but thats because it ran out, probably. can you help out!

  • reaonford Reaon Ford (@reaonford) reported

    @freedomsupport I just got off the phone with your colleagues — they were unable to help me, but thanks for the offer. I was told I would need to turn off my Wifi every time, which isn’t much of a fix.

  • foretheshow Fore The Show (@foretheshow) reported

    @freedomsupport For the past 48 hours I have no data connectivity. Nothing loads. Are there outage issues or is this a throttling of my data?

  • HudDabangg HudHudDabangg (@HudDabangg) reported

    @freedomsupport I was chatting with your support contact over the issues with my coverage connectivity on roaming. Will I be able to continue the chat or wait till tomorrow