Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 01/17/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • stevendrowe Steven D Rowe (@stevendrowe) reported

    @jamesrcs @TELUS @FreedomMobile Ugh. Vodafone UK. Unlimited. £28.00. In London I never had a problem with a signal. 400 homes here, in our neighbourhood, next to no service.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @MichaelMay21 @FreedomMobile I have been a customer for over 10+ years. I am their target consumer. I just don't depend on "apps" to do everything with my device, rather limit such uses to the web browser instead (apps load everything into an HTML Frame), from a website, using "android system webview".

  • NaijaSweet C.D. (@NaijaSweet) reported

    @freedomsupport Are you getting complaints about LTE+ service? LTE+ shows on the phone but data is like dial up speed. Also phone going from LTE+ to 4G, back and forth while sitting in the same spot for lengths at a time. Not receiving emails for hours and then getting a bunch all at once...

  • yako_yani Yani Yako (@yako_yani) reported

    @FreedomMobile You mean 🔵signal / NO signal 🟠

  • charanjitssuman Charanjit Suman (@charanjitssuman) reported

    @freedomsupport We tried everything yet no resolution. She is not able to make any calls, or use internet. She works at night and it’s important that she can at least contact. Don’t you think?

  • Rye_ez Rye (@Rye_ez) reported

    @freedomsupport My wife gave birth Monday night and we’re still in the hospital unfortunately, I would really appreciate some extra data added to my account to help us watch videos during these trying times.. #Hopeful

  • jimbugg ★ Jim Bugg ★ (@jimbugg) reported

    Hey, @FreedomMobile. Had two life+death situations this wknd + your service crapped out. Couldn't call/connect to network. When it's life+death and we can't rely on our phone service, things need to change. Needless to say, we'll be leaving. #unhappycustomer #freedomwireless

  • charanjitssuman Charanjit Suman (@charanjitssuman) reported

    @freedomsupport She doesn’t have a social media account. I am trying to help her get the resolution.

  • reynardnomdeplm asdfghjkl (@reynardnomdeplm) reported

    @freedomsupport You shutting down a widow's FULLY PAID acct because she hasn't been able to get the needed ID in a pandemic? Not a good look. Wanna try again? Maybe try being human?

  • kimkhan Kim Khan (@kimkhan) reported

    @FreedomMobile I want to break free from their terrible service. Its like a @freedomjail. After the data cap, their support said its 9600 modem speed. Im thinking 1995!!! I don't even think its 9600 as vital toronto covid page would not load. As well as twitter wouldn't load.