Freedom Mobile Outage Report in Sidney, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

• Margo Bradley (@MargoBr35101072) reported 21 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Brian משה (@BriApp) reported 24 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• Matt Poirier (@Matpoirier) reported 47 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• MarineBean (@communitychicki) reported 6 minutes ago

  @freedomsupport I need to speak with an agent and I don't know my pin #. I can't get a live person and it's noon on a weekday. HELP!

• Megan Smith (@mmcksmith) reported 8 minutes ago

  @freedomsupport Frankly, if I'm going to get the same of service from Freedom now I'll be getting from Rogers later, I might as well hold my nose, go to the big 3 now, and at least not have to pay for roaming if I leave the city.

• Megan Smith (@mmcksmith) reported 9 minutes ago

  @freedomsupport I've already spent 1/2 hr on the phone with support and I fail to see what a DM will accomplish that escalated support can't except take this out of the public eye.

• Megan Smith (@mmcksmith) reported 14 minutes ago

  @freedomsupport You lot can write me a cheque for all I care. You don't get to hold my money paid in good faith for services you apparently cannot provide. The simple thing would have been to just give me a working QR code or put my LG G4 back on the network. Instead we're here.

• Rosie Schwartz (@RosieSchwartz) reported 16 minutes ago

  Have an account w/ @FreedomMobile? Be aware of possible “lapses” in data. I signed up my 98-yr old MIL for contact w/ family during Covid. While checking data for virtual seders, I saw 33% of bonus data was gone. @freedomsupport offered $5 for all my wasted time to find &fix it😡

• S (@ganjaginga) reported 19 minutes ago

  @FreedomMobile the WORST phone company ever

• whales (@efabackup) reported 22 minutes ago

  @TheJUNOAwards @FreedomMobile stream sad corny **** #JFCJPSaxe

• Megan Smith (@mmcksmith) reported 22 minutes ago

  @freedomsupport Please make esim work or don't offer it. I'm now out a phone because the QR generated doesn't work (others do) but my old phone is deactivated. So I have to go into a store. In COVID wave#3. Thank you so much. I'm so glad I tried this.

• Megan Smith (@mmcksmith) reported 22 minutes ago

  @freedomsupport But now I'm without cell service, can't get hooked up, I drive to stores and they show "open by appt" when the website says they're open. If they're only by appt, put that on the website instead of having me drive all over the city/3

• J-U-S (@SanchezJusely) reported 24 minutes ago

  @TheJUNOAwards @justinbieber @FreedomMobile Unstable I vote for #JFCJustinBieber