Freedom Mobile Outage Report in Sidney, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (67%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (4%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

• Margo Bradley (@MargoBr35101072) reported 24 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Brian משה (@BriApp) reported 39 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• Matt Poirier (@Matpoirier) reported 56 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Dan (@FluX0MonkeY) reported 6 minutes ago

  @FreedomMobile I'm having constant issues paying my bill I have the money in my account and none of my cards are expired nor are my accounts locked now my phone is cut off with no way of turning it back on

• Kat Chambers (@katastrofunk) reported 10 minutes ago

  @freedomsupport The shipping is by Purolator. The fact it took 5 business days for the shipment to even be started is the main issue here... have an explanation for that?

• Ali✨ (@AliayahT) reported 12 minutes ago

  @FreedomMobile I’m very disappointed in your service!!!!

• Megan Smith (@mmcksmith) reported 12 minutes ago

  @freedomsupport If I step 2' outside the city limits, I have to pay for roaming. I was happy to support a small company when it was wind and know I'd be paying that bit extra. I didn't mind/2

• ashley✨ (@ashattack5) reported 13 minutes ago

  @FreedomMobile truly horrible customer service and after being with a company for years you think you would get something out of it. Disappointing.

• Sagal AKA JuJu (@Sagal_8) reported 18 minutes ago

  @freedomsupport Your staff/dealers should inform the customer of the charge and the fact that it is not charged when you order on the website. Customer service can then apologize for the miscommunication rather than reading me the policy like a soliloquy.

• Megan Smith (@mmcksmith) reported 19 minutes ago

  @freedomsupport Frankly, if I'm going to get the same of service from Freedom now I'll be getting from Rogers later, I might as well hold my nose, go to the big 3 now, and at least not have to pay for roaming if I leave the city.

• CreatorOfTheGingers (@Nonurbiznaz) reported 20 minutes ago

  @freedomsupport so sick of this garbage - you guys did this last year too! Fix your online billing and stop passing the buck!

• Mohammad A. Abbas (@abbascalgary) reported 22 minutes ago

  @freedomsupport same issue here. no sms going out. Customer service told me it can take upto 5 days to resolve... btw... customer service had no idea that this is network wide with multiple reports... disappointed...

• Mohammad A. Abbas (@abbascalgary) reported 25 minutes ago

  @freedomsupport same here... customer service/agents have no idea