Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 12/23/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Madmaxxxymize Yinghui Liu (@Madmaxxxymize) reported

    @freedomsupport Hello, I don't have any signal with freedom, I am at GTA area

  • ErnestF18573653 Ernest Frederick (@ErnestF18573653) reported

    @MosheBAppel @FreedomMobile Lucky you. Not sure what backbone they are on but it’s working, unlike Rogers. I don’t get how they can have such an extensive nationwide service disruption, this is critical infrastructure!

  • _MaxKing MaxKing100 🍁 (@_MaxKing) reported

    @carlos10876520 @freedomsupport Rogers is down, you can't call Rogers (incl. Fido & Chatr) customers.

  • RyanGrieveAB Ryan Grieve (@RyanGrieveAB) reported

    @MosheBAppel @ETito604 @FreedomMobile Only Rogers and their flanker brand providers are having issues today.

  • Devium92 Devium92 (@Devium92) reported

    @freedomsupport day 2 of "server errors" when trying to make a phone call. Any incoming grts met with a busy tone (I am not on the phone at any point during this). Little hard to get things done when you cant contact anyone and they cant contact you.

  • ellerows Elle Rows 🍭 (@ellerows) reported

    with the nation wide Rogers outage - im going to be sad when @FreedomMobile merges in like 2 years

  • ellaganja420 Ella ***** (@ellaganja420) reported

    @freedomsupport Kind of garbage that as soon as I identify as trans to your customer support, all of a sudden I’m being put on hold and transferred between people that won’t help

  • Madmaxxxymize Yinghui Liu (@Madmaxxxymize) reported

    @freedomsupport Please help me, it been last for couple days already, otherwise I have to switch over to another company

  • RykterScale Rykter (@RykterScale) reported

    @freedomsupport it seems there is Issues in the Lower Mainland trying to call out on the Network. None of my family can reach each other.

  • Conditionedshin ¯\_(ツ)_/¯ (@Conditionedshin) reported

    Never thought the day would come where @FreedomMobile outdoes Rogers. Seriously considering switching out of this garbage *** network