Freedom Mobile outages and service status in Sidney, British Columbia

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

• 
  Brian משה (@BriApp) reported 36 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• 
  Margo Bradley (@MargoBr35101072) reported 44 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• 
  Matt Poirier (@Matpoirier) reported 49 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RJM123 (@R0J0MI123) reported 5 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

• 
  Tristan Carpio (@TrisCarpio) reported 5 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• 
  Stephanie the alchemist (@Stephdalchemist) reported 6 minutes ago

  Usually you guys are the worst service providers in Canada. But in the 6 years I’ve used y’all I’ve never had this much issues. Why is my reception off since yesterday freedom? @FreedomMobile It’s 6:37 a.m on a Saturday & I’m up because of you guys. What’s up?

• 
  Chris (@Silverxx27) reported 6 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  bikku (@bikku88) reported 9 minutes ago

  @FreedomMobile hello anyone out there as I have to change the service

• 
  Lily (@Lily08901017) reported 9 minutes ago

  @FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service

• 
  Mike Bryan (@mikebryan) reported 10 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  Aन၇нပमпТяईपаош (@ATripathy1) reported 13 minutes ago

  @FreedomMobile why not offer shared plans with such excellent service.

• 
  Temi🐆🍒 (@temid4yo) reported 20 minutes ago

  @FreedomMobile can you pick up the customer care line omggg

• 
  YTPeasantVision (@YTPeasantVision) reported 20 minutes ago

  Well, the stream didnt start due to some technical issues on my end. And by that, I mean I ran out my data plan. Bless you @FreedomMobile and your amazing customer service. Another 150GB of a data/month for a $1 increase to my bill? Yes please. Your staff are awesome!