Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 12/04/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • alexandrecabr Alexandre Alencar (@alexandrecabr) reported

    🖐Who else hates @ShawInfo / @FreedomMobile bogus WiFi network that just doesn’t work most of the time?

  • muhasinpilot Muhasin Musthafa (@muhasinpilot) reported

    @FreedomMobile Hey freedom my account got canceled and I’ve visited the store and contacted the customer support multiple times. I’ve been trying to get my number Reactivated and I spent my whole weekend on this but nobody couldn’t help. What should I do?

  • CurlyStaches E (@CurlyStaches) reported

    Home internet has been down since 7pm last night in Lethbridge and nobody seems to be acknowledging it? I got class online later today @freedomsupport what's going on?

  • Richard70177172 Richard Oliveira (@Richard70177172) reported

    @FreedomMobile so what's the use in having your customer service staff have no clue what they are doing??

  • dav48896852 John D's_soccer2022 (@dav48896852) reported

    @freedomsupport And don't expect me pay anything Because i won't be paying nothing When it comes to freedom mobile I was mistreated ignored and was lied to by other representatives Amd by other support techs from freedom

  • JoshV83 Josh Vaillancourt (@JoshV83) reported

    @crosskyle50 @MobileSyrup My wife did. A couple of years ago she ported from Rogers to @FreedomMobile. Within a year she ported to Virgin because her phone was mostly unusable in our city with local Freedom service.

  • SnapsMcCoy DevilsCoffeeTable (@SnapsMcCoy) reported

    @FreedomMobile Too bad @FreedomMobile 's service is less than the service of the Apollo.....they went to the moon and had service, we can't walk into Walmart

  • thefrankie365 bluke and frances. (@thefrankie365) reported

    @freedomsupport I had my internet restored briefly on Saturday from the Rogers outage but it's been down again in Markham since Sunday morning. I've used almost 4GB of my monthly plan already. Can I get a credit applied to my account?

  • n_mcgaghey 🇨🇦 Noel McGaghey 🇨🇦 (@n_mcgaghey) reported

    @freedomsupport is your website down?? Trying to pay my bill and it won't let me log in or anything ffs

  • Valeria68994860 Val erian (@Valeria68994860) reported

    @FreedomMobile WOW, talk about a rip off in overages fees for a bit of roaming in the US. +$220 for less than 100mb and 1hr call to a toll free. Stupid me for not getting a Tmobile sim for $25 and 10Gigs