Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 01/13/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • gtez Jesse Houston (@gtez) reported

    @FreedomMobile I just moved to a complete dead zone. Do you have range boosters or something I can plug into my home network to get LTE?

  • xmelanxo xmelanxo (@xmelanxo) reported

    @TheJUNOAwards @theweeknd @FreedomMobile #JFCTheWeeknd I was never there

  • wrongonanylevel WildlyInappropriate (@wrongonanylevel) reported

    @Crackmacs @koodo @FreedomMobile I just moved 3 of my family’s accounts to Shaw - was on Bell - $25 / month for 25 GB (because I pay them a boatload of money for Gig internet and cable) - no issues. Some coverage ‘blips’ in certain small areas - but 98% of the time I don’t notice the difference.

  • iamsingh78 iamsingh (@iamsingh78) reported

    Hi @freedomsupport ! I am trying to reAvh you on phone .but i have been waiting from so long ,but no response .Pathetic service

  • Crackmacs cm (@Crackmacs) reported

    @wrongonanylevel @koodo @FreedomMobile hey **** that ain't too bad! It's faster download for me on Koodo but all I do is social media and e-mail, don't really care about that. Our upload is about the same speed.

  • eritrocito18 Ale LS🧈 (@eritrocito18) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Never be Alone #JFCShawnMendes

  • DirtWizard76 Ryan Duncan (@DirtWizard76) reported

    @TheJUNOAwards @FreedomMobile Nobody cares about yer stupid award show.

  • alexis000071 alexis00007 (@alexis000071) reported

    @FreedomMobile you charged me $101.20 for your agents mistake for roaming. According to the ctc you can only charge a max of $100. Fix my bill

  • soiledutility **** Trashne (@soiledutility) reported

    @FreedomMobile Who do i contact regarding your service? Its getting worse and worse everyday

  • restful45 Restful45 (@restful45) reported

    @freedomsupport Stop sending spam emails !!!! I haven’t had an account in years and I keep getting emails saying my billing address has been updated. Customer support tells me it’s “spam” ignore it. What kind of business practice is this???