Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 02/04/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • KAD70390424 KAD (@KAD70390424) reported

    @.@FreedomMobile Brutal customer service… Already 2 hours on hold…. Is anyone working there??

  • VaisakhOnX Vaisakh Santhakumar (@VaisakhOnX) reported

    @RogersHelps I attempted to chat with your customer support, but it appears to be a long wait. There are about 95 people ahead of me. On the other hand, I chatted with someone at @FreedomMobile who responded immediately and provided helpful assistance. Sorry to say this.😔

  • goaldigger77 Dollars to Donuts (@goaldigger77) reported

    @FreedomMobile ...1 more thing. We're no longer their customer and will never choose to be again! Beware of this scam!!!!

  • Sheltoxic 𓂆 Sheltox.bsky.social (@Sheltoxic) reported

    @FreedomMobile is your website account service down? I login through the app but it doesn’t show any of my lines or services.

  • reachme_vamshi Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported

    @FreedomMobile Struggling to find one good deal that doesn't burn my pocket, can you guys help?

  • KidKally11 kid kally (@KidKally11) reported

    @FreedomMobile LMAO but you charge your customers ridiculous roaming fees, lie to them about it being free, then expect them to pay the fee? i am a customer and this happened to me. Don’t believe freedoms lies

  • themainnetwork TMN (@themainnetwork) reported

    When’s the last time you got 80gb of data free from a mobile phone company on top of your plan? Well @FreedomMobile gave me that today. I didn’t ask for it or enter any contest. They just did it. So thanks Freedom. Already loved you guys and your customer service teams. Woot!

  • goaldigger77 Dollars to Donuts (@goaldigger77) reported

    @FreedomMobile oh and yes...their customer service was absolutely useless as ****!!! I did a lot of digging myself to get the info I needed and they had no choice to admit they had it all along once I had the proof! I wasn't gonna let them get away with that garbage!!!

  • sarabjeetsj SIMPLY SINGH, HUMAN 🇵🇸 (@sarabjeetsj) reported

    @FreedomMobile - I am appalled tech support getting rid of difficult technical issues faced by customers. I’ve had horrendous experience since d past 12 days. Only 1 tech associate has partially solved the issue with roaming beyond pass. Just got dumped. Complaint - c98068779

  • kiaalessia alessiaa 🫶🏼 (@kiaalessia) reported

    @FreedomMobile is the worst phone company out there… if you are looking to switch please beware of them. Pay the extra money for quality service and quality customer service. They can’t help you with anything ever.