Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 08/31/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (38%)

    Internet (38%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • woohoo331 woohoo331 (@woohoo331) reported

    @freedomsupport trying that but its a guesstimate at best they are looking at 4-5 weeks before they can guarantee anything how do you never have stock of any of the phones that people are looking for?

  • kaustiel Kait (@kaustiel) reported

    @freedomsupport I need help with my phone call forwarding to a phone that doesn’t exist

  • ChrisOnABikeYEG Chris On A Bike (@ChrisOnABikeYEG) reported

    @freedomsupport Okay I spent TWO HOURS going through the script with Freedom Support chat, where they had me erase all my wifi passwords and told me to delete my entire text history with everyone. They finally told me to go (on a holiday) to the mall to have my phone looked at.

  • leeanne_walker Lee-Anne-Rose Walker (@leeanne_walker) reported

    @freedomsupport Anyone else having issues with not being able to send texts? First it was my phone and now it’s my husbands? Getting a little sick of paying this much for a service that doesn’t work.

  • PascalPlaya Pascal (@PascalPlaya) reported

    @freedomsupport @RastaDaMonsta Why a week though? A week is a long time without service.

  • pahanakun pahanakun (@pahanakun) reported

    Sleazy @FreedomMobile business practices: -It now costs $20 to do in store what you can do for free without face to face human interaction thru the app -unlike my ISP @TekSavvyNetwork they improved their plans and just left me, a loyal customer, paying more for less

  • GS05478077 G S (@GS05478077) reported

    @freedomsupport Why do I have no service and then I will have service just for it to go total black out again

  • TheRealStrelau Brad Strelau (@TheRealStrelau) reported

    @FreedomMobile please help. Bought my daughter her FIRST phone line. activated it yesterday. it's not working. Freedom says we didn't pay (even though I have shown them the receipt). They say they can't help me and I have to go into the store which is now closed!!!!

  • dapperlibra Ty Best (@dapperlibra) reported

    @freedomsupport I need some help. Where would I find my PUK Code?

  • jothrillz joel (@jothrillz) reported

    @freedomsupport are you guys having an outage? Haven’t been able to sms or call today.