Freedom Mobile Outage Report in Sidney, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
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Matt Poirier
(@Matpoirier) reported
from
Saanich, British Columbia
@rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.
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Brian משה
(@BriApp) reported
from
Saanich, British Columbia
@freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.
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Margo Bradley
(@MargoBr35101072) reported
from
Central Saanich, British Columbia
@FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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The Scruffs
(@The_Scruffs) reported
@freedomsupport been on hold for 2hrs, calls dropped and frankly shambolic customer service while trying to reach customer retention/loyalty before I take 10+ years of business elsewhere.
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Alef Yei
(@AlefYei) reported
@FreedomMobile, you need to improve your wireless network badly! #NoProgressInManyYears #Broke
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AA Baby
(@AABABY333) reported
@freedomsupport As a young adult I’ve never had such horrible costumer service. I will never be using freedom services again and I advise every1 to do the same. This company at the bare minimum doesn’t even have the decency to help u over the phone “chat support only”. v upset.
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allthingsconsidered
(@iamnuriye) reported
@freedomsupport RS - I have already tried to via support online, over the phone and in person. I have now submitted a complaint via the CCTS. Thank you your lack help.
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Rui Carvalho
(@Rui_MP_Carvalho) reported
@freedomsupport you’ve lost a customer today! I’m stuck in Cuba, turned on $8/day service, never got to use it and got charged $100. Your Loyalty Dept. Offers me $30. What an f’ing joke this company is. I’ll make it my priority to tell every about it!!!
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Sidharth Mohan
(@SidharthMohan44) reported
@FreedomMobile Myself Sidharth Mohan, I was a freedom customer for almost a year. I have experienced extremely bad service from Freedom mobile today. Yesterday, I visited the Freedom store near me to change my prepaid service to a post-paid service for upgrading my hardware.
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~faiza~
(@omgfaiza) reported
@freedomsupport worst customer servic ever experienced. a total mess. online support says to go in store, in store says to call. ive been on hold with customer support for 2+ hours only for them to hang up. then chat says go in store and the store is telling me they can’t help
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woohoo331
(@woohoo331) reported
@freedomsupport 10+ years been with you and your uncaring unfeeling "customer support" is demeaning and non Canadian I can tell you shipped it overseas. Support has hit a low water mark with this
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drews book reviews
(@drewsbookreview) reported
With @FreedomMobile being sold there is no net loss in competition, and as @Quebecor has #5Gspectrum and is prepared to launch #5gnetwork there is some hope Freedom will see some network improvement #shawrogers
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Shablo
(@croyptyo) reported
@FreedomMobile why ******** can you charge me 631$!!!! Say it’s a mistake which I have recorded BY THE WAY and when I call tell me it’s not reversible?