Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 03/10/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ramonefrancis Affirmbroom (@Ramonefrancis) reported

    Good to know @FreedomMobile policy is to hang up and be rude to customers when trying to resolve billing issues. You guys are always the best 😚

  • colinscameron Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@colinscameron) reported from Burlington, Ontario

    @freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.

  • ptbo_blonde Sheri (@ptbo_blonde) reported

    @EricaEhm @FreedomMobile When they were wind, I had a nightmare experience with customer service

  • BowmanNancy Nancy: 🇺🇦 #StandWithUkriane. Voting Rights & BBB (@BowmanNancy) reported

    @AnthonyLacavera @FreedomMobile Canada needs more options, lower prices, better service... Here's hoping you're successful.

  • MalaMoragain Mala Moragain Mistress Of Chaos (@MalaMoragain) reported

    @AnthonyLacavera @FreedomMobile I left Rogers after an employee got jiggy with my plan by adding device protection and funnelled 18 phones through the portal without my knowledge. I have been happy with @FreedomMobile so hopefully that will never happen again.

  • MalaMoragain Mala Moragain Mistress Of Chaos (@MalaMoragain) reported

    @AnthonyLacavera @FreedomMobile I left Rogers after an employee got jiggy with my plan by adding device protection and funnelled 18 phones through the portal without my knowledge. I have been happy with @FreedomMobile so hopefully that will never happen again.

  • petercharnish Peter Charnish (@petercharnish) reported

    @freedomsupport how i contact support

  • DogeMemer007 🌕🚀Đogcoin To Infinity And Beyonce🚀🌕 (@DogeMemer007) reported

    @AnthonyLacavera @FreedomMobile Prices have gone up in the last few years. Phones are more expensive also. Not sure why data is so much. Can you fix this with plans with flexible data.

  • Nat1spc Natural 1's (@Nat1spc) reported

    @freedomsupport tried to upgrade my phones over the phone tonight and had The. Worst. Customer. Service. Ever. I don't know how this is allowed when in store your staff are so sweet. Considering canceling

  • KONRADKASPAREK K. (@KONRADKASPAREK) reported

    @AnthonyLacavera @FreedomMobile I’d like @FreedomMobile to look at my rate and help me out. I’m being overcharged