Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 02/07/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ATonofFun ☠️Dave Sokolowski🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ATonofFun) reported

    Seriously @FreedomMobile I can't just buy a fekking phone? Your website sucks, your customer service is horrible, and your "Nationwide Coverage" is great as long as you don't want to go to certain cities! Are you sure your not @Rogers or @Bell

  • GitGudGlen GitGudGlen (@GitGudGlen) reported

    @koodo continuously overbilled me for bullshit "roaming" despite never leaving the country. Zero customer support available. Switched back to @FreedomMobile only $30 for 10gb, koodo was $50 + the $20 they'd steal for lying about roaming.

  • Here58207546 What's going on (@Here58207546) reported

    @joemorin73 @FreedomMobile are existing customers on 5G network? I have my youngest child running on 3G through Public mobile for only $13/month , but the plan is more for text and use of wifi if needed at school.

  • rm0074 russ (@rm0074) reported

    @FreedomMobile I have been with you for many years I would like this plan pls or should I cancel and sign up again to get it as a new customer?

  • aaronroyce13 Gator (@aaronroyce13) reported

    @FreedomMobile u guys are advertising it as unlimited data but really its not cause once you go over your monthly gb say its 20 then you guys slow the speed down to almost what dial.up was and you cant do anything with that. So really data is not unlimited

  • aaronroyce13 Gator (@aaronroyce13) reported

    @freedomsupport why do you guys say you have unlimited data but dont put down that if you go through your monthly data say its 20gb that you guys slow down the internet to worst then dialup. So its really not unlimited is it and that aint right

  • tylerismith Tyler Smith (@tylerismith) reported

    Maybe this is a @FreedomMobile issue though? The whole system needs to improved or people are going to ignore them.

  • jenniferolchowy Jennifer🇨🇦🇺🇦⚖🔱 (@jenniferolchowy) reported

    @freedomsupport Thanks but I've tried this already....you all are great...Exec is disappointing.. When will 611 be up and running to support customers? Also, I was provided a loyalty promotion for an upgrade but it costs more than someone who hasnt been a customer before?! 🤔 Thnx

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport is freedom mobile ever going 2 support 5G network speeds and have data plans for the better devices such as android??? Pretty sad since even smaller phone companies have 5G. Freedoms towers run off 5G capable networks. Bet the CEOs don't even use their own networ

  • LucaFilipozzi Luca Filipozzi (@LucaFilipozzi) reported

    @FreedomMobile Worst level performance. I should know. I’m a subscriber (via Shaw).