Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 03/21/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • YYCtj1 Mr. Canuck🇨🇦 (@YYCtj1) reported

    @FreedomMobile Terrible network though. It always drops calls...so annoying. Not worth the discount IMO.

  • NickyOke1 Nicky Oke (@NickyOke1) reported

    @Johnx2mol @freedomsupport Seems down in whitby also. Same thing..cannot receive calls or make calls

  • StablesValerie Valerie Stables (@StablesValerie) reported

    @Shawhelp what is wrong with your phone service this afternoon. I tried calling my husband’s cell and got a message that the number you have dialled is not in service. Same when I tried calling my own cell. I could only call him using my cell. Since you own @FreedomMobile fix it.

  • Rohan88621482 Rohan (@Rohan88621482) reported

    @freedomsupport What a shoddy service. Debited my account thrice. Still no service. Customer care is clueless. What a waste of time and energy.

  • MmeCClarke Corrin Clarke (@MmeCClarke) reported

    @freedomsupport Please help! Got a new phone and now I cannot receive texts from my most important contact (but we can both send and rec. texts from other contacts) he gets mine but I don’t get his!

  • Smunney 🇨🇦it's yah boi🇨🇦 (@Smunney) reported

    @freedomsupport Forget it you will just bounce me to someone else and waste my time like every employee that works for freedom mobile I'm disgusted with that company you can count me out a customer from 2014 back when everyone hated you I stuck around well I'm gone now 🖐🏾

  • Michael38551821 Michael 2Vax Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇪🇺💙 (@Michael38551821) reported

    @freedomsupport The specifics are over 11 years. I've had good one on one service from the store I mentioned

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    @freedomsupport I don’t wanna be an ******* but when ur putting out deals left right & center some of which are super inviting for ppl to sign contracts, u REALLY REALLY REALLY need to have ur inventory fully stocked otherwise don’t bother with deals. This is some sloppy work right here freedom

  • Johnx2mol John Molina (@Johnx2mol) reported

    @freedomsupport is there an outage in Ajax? I've been dialing out for the last hour and no connections. The screen indicates it's dialing but never connects.

  • tabishiqbal_ Tabish Iqbal (@tabishiqbal_) reported

    @FreedomMobile has the worst website ever. Never loads properly, doesn't work on mobile. This is a good example of how not to use a SPA