Freedom Mobile Outage Report in Sidney, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Full Outage Map

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (71%)

2. 

   Phone (13%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (3%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

• Brian משה (@BriApp) reported 13 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• Matt Poirier (@Matpoirier) reported 25 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Ana bananuy (@bananuy) reported 2 minutes ago

  @freedomsupport That is the problem, they do not want to re-mail the check, they want me to wait forever for a check that never got here, I keep asking to just assume it was lost and re issue one

• BennyBlanq (@BennyBlanq) reported 2 minutes ago

  WHY ******** DID A @FreedomMobile REP GO IN MY ACCOUNT WITHOUT MY CONSENT AND CHANGED MY ****** PLAN. THATS A BREACH OF CONTRACT!!!

• ASCENSION (@Scarboro_Ganja) reported 6 minutes ago

  @freedomsupport @eliizabethxoxx I have sent you a DM I am having trouble paying my bill using the same card I have been using for years

• Jason (@therealb0wser) reported 10 minutes ago

  @freedomsupport I have already logged in through 2FA with a code sent to my device. The problem is not being able to update my billing address details myself like an adult after having moved well over a year ago.

• Mr. Nice Guy (@Mr1Nice_Guy) reported 16 minutes ago

  @FreedomMobile Are you adding more towers in Kingston soon? 4G in my basement is terrible. Was told you would be upgrading soon. Dont want to move to Bell.

• єℓιzαвєтн ✨ (@eliizabethxoxx) reported 18 minutes ago

  @FreedomMobile a few days late & you’re already ringing down all the phones on my account threatening to send the file over. Imagine not giving a **** about your customers & sending to collections after only 10 DAYS of having cancelled the service?! RIDICULOUS.

• Christopher Johnstone (@Christopherj818) reported 20 minutes ago

  @FreedomMobile I'm a Freedom Mobile customer. I get 30 GB of data /month for $80/month. Freedom's Big Gig data plans come with unlimited data but when your monthly data limit is exceeded the internet speed is cut in half until your next pay date. If you sign up with Freedom tell them I sent ya!

• Bill Yates ⚾️ (@BillYates12) reported 20 minutes ago

  @freedomsupport I actived a second line today. Was told at the store to call billing who would take care of the activation fee (for being a long term customer). Billing refuses to do anything. Was also planning on bringing over a third line but now we will cancel everything if not resolved.

• Sonya van Heyningen (@svanheyningen7) reported 26 minutes ago

  @FreedomMobile Trying to cancel my phone (BECAUSE I MOVED TO THE US) and your customer care rep just had the nerve to try and convince me to switch to a yearly plan or find someone else to take over my phone number. Better believe I'm gonna spread the word #unprofessional

• Vickie (@scientistvickie) reported 29 minutes ago

  @Leenerrr I was so excited when I initially learned about this from you on some other tweet. Sadly, my provider @freedomsupport does not offer it. The spam calls are getting so bad lately (5+ per day) that I'm considering paying more to go to a different provider just for call control.