Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 12/07/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DiesUnus DiesUnus (@DiesUnus) reported

    @FreedomMobile @freedomsupport Why is it that you have phones for new customers but the same phones are "Not in stock". I have been a customer for 5 years and this is how I am being treated #canada #samsung #cellphone

  • jameser78 James Robb (@jameser78) reported

    A booth worker ID never seen before at a @FreedomMobile mall kiosk poked around my phone without permission a few weeks ago, and now my email is getting spammed by this unknown to me @ozy news group multiple emails a day. Not happy with this practice.

  • YYCtj1 Mr. Canuck🇨🇦 (@YYCtj1) reported

    @freedomsupport No longer a customer, but when I was, Freedom customer service was not able to do anything about it. They just have a bad network, and that was that. Too bad for the suckers…err…I mean customers.

  • YYCtj1 Mr. Canuck🇨🇦 (@YYCtj1) reported

    @FreedomMobile Too bad the Freedom mobile network sucks. So many dead spots and dropped calls!

  • Dillslice DillSlice (@Dillslice) reported

    @freedomsupport Still broken, no compensation, no timeline.... thanks for the chat?

  • Ranshernain Ransher Nain (@Ranshernain) reported

    @freedomsupport I had the most unprofessional and rude customer service by a customer service Manager. I have been with @FreedomMobile for the last five years but never have I experienced this level of immaturity. I would request Freedom to hear the recorded conversation.

  • LastNameHodge buster hyman (@LastNameHodge) reported

    @FreedomMobile Say hello to the worst cell service of all time 90% of the time

  • Ramonefrancis Affirmbroom (@Ramonefrancis) reported

    @FreedomMobile 3 times your employees have hung up on me. Wtf!!!!! You guys messed up my bill but because you guys hire people who dont know anything they end up hanging up. I should bot have a suspended line because you guys messed up my bill and refuse to fix it. 😡😡

  • BeeMatteo Matteo Bee (@BeeMatteo) reported

    @freedomsupport Any service outages happening in southwest ON? Not able to get on home network X 3hours

  • Dillslice DillSlice (@Dillslice) reported

    Never use @FreedomMobile if you want to use your phone as a phone..... they are unable to fix a year long problem of not being able to make calls....