Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 02/05/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mattwadlow Matty (@mattwadlow) reported

    The worst phone company in toronto has to be @FreedomMobile , the lack of customer service, lies, and agents unable to write notes promised into my account is beyond infuriating.

  • QuinnFatherof4 Quinn (@QuinnFatherof4) reported

    .@FreedomMobile .@freedomsupport $45 charge to upgrade a phone. Just a B.S. cash grab. No service improvements. No wonder cell phone companies are universally hated. #FreedomMobile promise to be different but they're all the same in the end. Time to bring in competition from USA.

  • marvinandro Marvin (@marvinandro) reported

    @FreedomMobile Another customer here who finished the 1G "roaming data" already and will have a hard time getting up north this long weekend with no data.

  • MikeFromBC123 Mike of the North (@MikeFromBC123) reported

    @freedomsupport I’m happy with everything else about Freedom, but the service that day was really bad. Just kept blaming us. Didn’t care we were 20-30 kilometres away from the US in Canada.

  • _hetna hetna (@_hetna) reported

    @FreedomMobile Worst company I've ever had to deal with. Don't buy their ****.

  • mattwadlow Matty (@mattwadlow) reported

    @FreedomMobile I had to stay on the line with your agent after hung up to get back to my hotel while in a panic attack trying to be calmed down cause i was afraid for my life in a country where I couldnt speak spanish.

  • zarehskhan1 Sheraz Khan (@zarehskhan1) reported

    I've never seen such a stupid service at Freedom Mobile contact center, I requested to port-in my daughter's number from Rogers to Freedom. They changed my number with my daughter nbr. I wish I never moved to Freedom #FreedomMobile #Rogers @freedomsupport

  • Dskoots1 Skitscott (@Dskoots1) reported

    @FreedomMobile Wow i pay twice that for the same amount of Data at Virgin plus, it is too bad my contact ends in December

  • Nav28435421 Nav (@Nav28435421) reported

    @FreedomMobile charging me international roaming while I was on Vancouver Island is not right. Customer service is refusing to reverse the charge even though the coverage map shows that it's covered under Nationwide. @CCTS_CPRST @CTVNewsVI

  • Trickster4011 Name (@Trickster4011) reported

    @FreedomMobile I was verbally and physically abused by a freedom employee. Don't use their network! I am still in the process of recovery.