Freedom Mobile Outage Report in Sidney, British Columbia

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

• Matt Poirier (@Matpoirier) reported 9 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• Margo Bradley (@MargoBr35101072) reported 33 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• Brian משה (@BriApp) reported 58 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Marissa S (@Marissa44670625) reported 4 minutes ago

  @FreedomMobile I am a Freedom customer and have been for over 4 years and the service I have received in the last 2 weeks is so frustrating and disgusting. I am shocked with the lack of knowledge provided by many employees. Losing a customer..

• Rajan Tyagi (@rajantyagi16) reported 7 minutes ago

  @FreedomMobile contacted the today and now they are asking me to go for another credit check. Is the customer a fool? You guys keep making mistakes and then ask us to run to the store again and again

• ***** Eagle (@VixenEagle) reported 9 minutes ago

  @freedomsupport So, I'm having the usual problem when Freedom's app takes the money from my account but does not apply it to the bill? Why is this happening every couple months? Not to mention, my kids are stuck without a phone until the money is returned.

• Little Buddy’s offical account (@MegaGoldenGamer) reported 10 minutes ago

  @freedomsupport Damn...

• Lady Kate (@Kate_Bunni) reported 13 minutes ago

  Hey @FreedomMobile I’ve been trying to get help from @freedomsupport for over an hour and no response to my DMs. I can’t call 611 because of the issue I’m having.

• b b (@imnottweetering) reported 17 minutes ago

  @freedomsupport Because it is outside the 15 days, Freedom says "too bad so sad." Lesson learned not to give companies a chance to improve. next time will cancel right away to avoid this situation.

• N.C (@NicoleB67208826) reported 18 minutes ago

  @FreedomMobile what is up with your network? I’ve had no service since yesterday?

• b b (@imnottweetering) reported 21 minutes ago

  @freedomsupport Have reached out multiple times, and they just keep trying to give us a promotion price, so we can pay less for a service that doesn't even work.

• Gamer2Gainz (@Gamer2Gainz) reported 23 minutes ago

  @freedomsupport hi it seems are a reoccur email ever month trying to lay by bill , your system for some reason never excepts any of my credit cards . And I see a payment posted on my end But you guys never receive it . When I make a payment it always gives an error message

• Ambre (@Ambre24777994) reported 24 minutes ago

  @FreedomMobile if there is an outstanding bill of 1 month and a new bill thats not even due yet, how do you get off on saying both bills are due before service can be reactivated?! THE NEW BILL IS NOT DUE YET!!!!!!!!!!!!