Freedom Mobile

Freedom Mobile Outage Report in Sidney, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Sidney, British Columbia 02/10/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonbilling97 Jason Billing (@jasonbilling97) reported

    @freedomsupport Your website and app won't load. I can't pay a bill online and need to. What's the issue and when can it be resolved?

  • emd20000 ANAVRIN (@emd20000) reported

    @FreedomMobile Freedommobile , people in iran fighting for their freedom please let us call long distance to Iran for free because iranian government shut down internet. Freedommobile for freedom 🙏#mahsamini

  • aftsmt Arian (@aftsmt) reported

    @freedomsupport @OshawaBuddha Would you please waive long-distance calls to Iran to help Iranians in Canada stay connected to their families?

  • oguzhancihan Cihan Oğuzhan (@oguzhancihan) reported

    @FreedomMobile I can't find the words to describe the great disappointment we experienced with my close relative who has been your loyal customer since 2014. We had a lousy experience at your 444 Yonge St. branch with stupid employees and crazy store manager! THANKS (!)

  • DhavalParmar1 Dhaval Parmar (@DhavalParmar1) reported

    @FreedomMobile Worst service provider. Forget about the network service. They think that they will provide $10 off and client will be happy. No thats not true. I requested port out to different service provider . They are not able to process that even in 48 hours.

  • AliG986 AliG (@AliG986) reported

    @FreedomMobile @FreedomMobile just announcing this news for the sake of publicity and not connecting the actual call doesnt help!!! More than an hour on the line but just a music keeps playing. Didn’t even help!

  • gamegirlie2007 Laura Slater (@gamegirlie2007) reported

    @FreedomMobile I am receiving texts several hours after they have been sent for the past 2 days. Is this a known issue or should I seek out some assistance?

  • iambrdy BRDy (@iambrdy) reported

    @freedomsupport It's taken me 3 different conversations across 3 different platforms, to a single reasonable resolution. 2 hours of my day have been consumed by this, and it's still ongoing.

  • DennisS13387298 Dennis Simiyu (@DennisS13387298) reported

    @FreedomMobile @FreedomMobile, your customer representative did hang up on me. Worst treatment so far.

  • Iran99844593 Iran (@Iran99844593) reported

    @FreedomMobile It doesn’t work for many of us, can you provide any guide or help if applicable? #مهسا_امینی