Freedom Mobile

Freedom Mobile Outage Report in Southwold, Ontario

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Southwold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Southwold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Southwold, Ontario 12/05/2025 18:30

December 05: Problems at Freedom Mobile

Freedom Mobile is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Southwold, Ontario

Latest outage, problems and issue reports in Southwold and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BhavsarDixita Dixita Bhavsar (@BhavsarDixita) reported

    @FreedomMobile took more then $700 from our cards and 7 agents dont know where that money went !!! @FreedomMobile give me an explanation on this. I want my money back. No one is helping us. Took our money and cant help us. They dont have answers. No agent writes notes!!!

  • hmradma Hussam Radman (@hmradma) reported

    @freedomsupport You do have an issue for sure, once you enter the freedom number as requested then select option 2 or 3 I get an automated message from freedom to call during open hours after agent transfer. check if your call volume trend baseline handled by support that may help.

  • The_Peace_Dude -37 🎉💜 ELITE (@The_Peace_Dude) reported

    @SomeRandomGuySO @airtelindia @FreedomMobile trust me it is worst here

  • arielmg47 Ariel Grumberg (@arielmg47) reported

    @freedomsupport 3 consecutive months of 1 hr. + on phone w/ cust. serv. with multiple hang ups. Escalation granted last mth, 2 levels, apologies, discounts. On +1.5 hr. today 4 hang ups U ARE UNABLE TO PROCESS AN @AmexCanada payment. CONTACT FROM. SR. EXEC. @ FREEDOM PLEASE.

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @freedomsupport Freedom mobile dealer cheated me and misleading with me and right now customer service are not helping me please be aware all customers about the dealers shop

  • chagit_peled Chagit Peled (@chagit_peled) reported

    @FreedomMobile WATCH OUT! from Freedom Mobile, you will pay for prepaid in advance, they will take your money and you will never get a phone line.

  • bpdronkers Barend Dronkers (@bpdronkers) reported

    Disappointed longtime customer. @FreedomMobile You cannot charge a connection/activation fee for the same existing phone line without first notifying and only after signing a plan upgrade contract. This is not an acceptable business practice. Poor service. #FreedomMobile

  • stalwar st (@stalwar) reported

    @freedomsupport how can I get visual voicemail on an annual prepaid plan? Your voicemail system is so slow...

  • BigCanadianMark Big_Smack66 (@BigCanadianMark) reported

    Apparently @FreedomMobile outsources their customer service to a company in Egypt now. That was hands down some of the worst customer service.

  • DianaPuerta2002 Diana Puerta (@DianaPuerta2002) reported

    @FreedomMobile terrible service at the newmarket location, girl in customer service ruin my Saturday after messing up my account. Where can I formally complain ?