Freedom Mobile

Freedom Mobile Outage Report in Southwold, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Southwold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Southwold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Southwold, Ontario 11/22/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Southwold, Ontario

Latest outage, problems and issue reports in Southwold and nearby locations:

  • JruGordon The Real Jrü Gordon (@JruGordon) reported from St. Thomas, Ontario

    @dabloat @freedomsupport Exactly. Rogers/Fido/Chatr is having issues too. I've heard Telus/Koodo and Bell/Virgin are also having issues. No word yet on SaskTel, Vidéotron, or TBayTel though

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 2rky 2rky (@2rky) reported

    @freedomsupport hi. I got my number in 2017, the representative told me I don’t need to visit a branch to cancel the number and I left Canada mid 2020 and never used the number, now I received an email with unpaid balance !! How to solve this issue, I want to cancel the number

  • chaparralcowboy Roger wearing a mask Matas (@chaparralcowboy) reported

    @freedomsupport Help! My phone constantly disconnects from the network. I'm missing business calls. I've called service and been into a Freedom store but they're not able to help.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport Cause I gotta say, if $30 helps develop your network, I'm curious as to what the hit to near total profit margins 4 lines is gonna do to help that along. This is bullshit. I'm sorry, it's bull. This time, I am giving an ultimatum. Fix it, or I leave with 4 other subscribers.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport Are you *actually* shitting me? Why the hell am I penalized for committing myself another 2Y with you guys? What ******** are you connecting you need this kind of thing for? I never had to do this **** when I worked retail! This isn't going to stand. Is $30 worth 4 lines?

  • RachelMRedmond1 Rachel M. Redmond (@RachelMRedmond1) reported

    @FreedomMobile pathetic customer service... and pathetic cellular service

  • ArchieAssuncao Arquimedes Assuncao (@ArchieAssuncao) reported

    @freedomsupport how do I make an appointment? I have no service and your online people are no help. They keep telling me I don't need an appointment...and to 'contact them' for info.

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @freedomsupport 15 min on all 3 of them and no successful connection. Would be nice to know what actual network I’m selecting. As I know Bell doesn’t work out here.

  • dane_clark dane clark (@dane_clark) reported

    @freedomsupport I am trying to get a hold of CRA and I keep getting disconnected after a couple of hours. According to my research this is a freedom mobile issue. Is there any way to get around this? I need to be able to wait for 6+ hours without disconnecting to get through.

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport I did fortunately track one down. However, I have another question - I was told, even as a 7y+ customer at this point, that when I went to get it, there was a $30 connection fee. Care to explain what I'm paying you to connect? You handed me a device. I even have to put in the sim

  • erica_inlorule Suicat 🍉 (@erica_inlorule) reported

    @freedomsupport I've talked to many people. This issue is beyond regular customer service. I'm porting out my number, and warning my friends to do the same.