Freedom Mobile Outage in Stittsville, Ontario

@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

@alexboonephoto @CRTCeng @Bell Get @FreedomMobile. When I exceed my limit they just lower the speed, but I never owe a penny more than the cost of my plan.

I’m enjoying my new #iphonexr but it’s a waste on @FreedomMobile network in #Ottawa. Weak signal in the core, poor call quality and little to no signal in some indoor locations. 🙄. Might have to look to @telusmobility or go back to @Fidomobile as I’m still within my return time

Your network is already not the best but if you start tricking people with bad coverage info, your reputation will get worse !!! 😒 #freedommobile

@freedomsupport my dad is having connectivity issue in Barrhaven Ottawa called tech support but they are saying no problem I am in stonebridge

@FreedomMobile is the worst phone company I have ever dealt with, horrible customer service. They straight up scammed me out of hundreds of dollars.

Can't believe the shit from @freedomsupport After @FreedomMobile throttled my data due to roaming. Guess the toronado moved Kanata out of their coverage area.

Bojack Horseman is the pitch man for @FreedomMobile.q If there was a better mascot for their shitty service, they stopped ******* around and committed suicide already. #finalcountdown

@FreedomMobile I have been calling for the last hour, and last week it keeps saying that the hours are 8am-10pm and call back in those hours. This is the worst experience ever especially for how much I’ve been overcharged for the last two months.

@freedomsupport Off the top of my head, I have some concerns about network coverage, especially outside the city. I spend time in the boonies, and I’d like to make sure I have coverage

@freedomsupport Yes throttled wouldn't be an issue. Your throttling is not slow, it's stationary.

@GwapogiTalaga @freedomsupport Well, then you're expecting a National provider to offer the same rates as a Regional provider but provide more service.

@FreedomMobile go **** yourself I'm cancelling my plans and numbers. Can't even trust you on the billing and now I have no service. ****

@FreedomMobile Costs you nothing to give us many more GB than the bare minimum. And it isn't unlimited and that word should never be used. It is false advertising. It is a very limited couple of GB in a world where data is at its cheapest and then your connection is killed to barely a crawl.

It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.

@FreedomMobile There service is absolutely shit ... stay all ******** away from this garbage

@FreedomMobile 2- no further ahead to know about the promotion or to understand what may be possible if I want to upgrade to a new iPhone.I simply don’t understand how this business continues to run with such poor customer service it is completely frustrating!

@FreedomMobile Here’s a question. I go into store because I received an email about a promotion and they are unable to help… i phone customer service and the noise in the background is SO LOUD that the person has repeatedly asked me to tell him what I’m calling about.

@gimli_cat @FreedomMobile 50 percent of the time I have little signal I feel you

@ISED_CA @NavdeepSBains Lost in reporting of @NavdeepSBains mandate letter, was key section of @CompBureau report to #CRTC: • Mandated MVNO would hurt disruptors (@FreedomMobile @Videotron & @Eastlink) worst • May impact incentives to invest in high quality networks in Canada Hardly an endorsement