Freedom Mobile Outage Report in Stittsville, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Stittsville, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stittsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (66%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Stittsville, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Stittsville, Ontario
Latest outage, problems and issue reports in Stittsville and nearby locations:
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
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Trish Caron
(@pinkpamplemoose) reported
from
Ottawa, Ontario
@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural
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Ruth Lee
(@ruthirwinlee) reported
from
Ottawa, Ontario
@FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.
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Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
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Klavishk
(@Klaviishk) reported
from
Ottawa, Ontario
@freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Occasional Transport
(@OccTranspo) reported
from
Ottawa, Ontario
@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Toulla
(@Toulla101) reported
@freedomsupport 😔No that's not the reality of your company and you know what not having my phone does not help the situation and they cannot connect my line and that's the reality of the greedy world. Freedom mobile made their millions they can't wait a few more days? I live in poverty and
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NK
(@user91234567) reported
@FreedomMobile You guys are the worst. It's been 5 days since I requested to change address of my connection and still no response from you guys. Ref no NGV0424918
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Richard A Murray
(@knightrider2007) reported
@FreedomMobile @SamsungCanada I'd like to capture the sport you guys providing customer service. Do you know what that means? I'm trying to get a phone, and online it says it's available, but the guy I called about your special deal for customers says it isn't, so I dm'd your service people for an update
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Geordie GreenHeart - green hearts spread out
(@HealingVisionz) reported
@iPhoneinCanada Now maybe @ShawInfo and @FreedomMobile will support the #cowichanvalley
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Brandon
(@brndnlssl) reported
@chatrmobile Fair trade guys, I'll wait those 5 days AGAIN for a simple refund but you have to send me the number for @FreedomMobile. Least you can do after dicking me is help me find a proper cell service
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@skin_tech_girl
(@ShirleySturcz) reported
@freedomsupport my phone has been saying emergency calls only since last night ,I have not been able to call anyone, I live inn Langley bc
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RHO
(@TravelEatAwe) reported
@freedomsupport Further down the notes they say there’s a technical problem or that the unlocking was never completed. More of the same no results >>@FreedomMobile. Why can’t Freedom Mobile unlock an iPhone after the completion of a contract. This runaround is getting infuriating. #@CCTS_CPRST
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★ Jim Bugg ★
(@jimbugg) reported
@JustinC99 @TELUSsupport I think it's an overall cell service issue. I'm on @FreedomMobile + I have to stand out in my backyard to make a call about 80% of the time. Tough way to run a business.
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Rachel Kennedy
(@rachieannek) reported
@freedomsupport This was an ongoing issue from yesterday and I am waiting for an update. Apparently it was happening to multiple customers.
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Anthony Lacavera
(@AnthonyLacavera) reported
The last time we had a real competitor in the industry was in 2009, when we brought WIND Mobile to market (@FreedomMobile). The launch of WIND resulted in an average savings of $400 a year to every Canadian household with a mobile plan — whether they were a WIND customer or not.