Freedom Mobile

Freedom Mobile Outage Report in Stittsville, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Stittsville, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Stittsville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Stittsville, Ontario 05/13/2025 03:45

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (38%)

    Internet (38%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Stittsville, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Stittsville, Ontario

Latest outage, problems and issue reports in Stittsville and nearby locations:

  • ruthirwinlee Ruth Lee (@ruthirwinlee) reported from Ottawa, Ontario

    @FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.

  • pinkpamplemoose Trish Caron (@pinkpamplemoose) reported from Ottawa, Ontario

    @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • Klaviishk Klavishk (@Klaviishk) reported from Ottawa, Ontario

    @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • warrenisweird 𝔴𝔞𝔯𝔯𝔢𝔫 🎃 (@warrenisweird) reported from Ottawa, Ontario

    @FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls — any idea what's going on or if it'll be back sooner than later?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnx2mol John Molina (@Johnx2mol) reported

    @freedomsupport is there an outage in Ajax? I've been dialing out for the last hour and no connections. The screen indicates it's dialing but never connects.

  • JeffCavanagh1 Jeff Cavanagh (@JeffCavanagh1) reported

    @freedomsupport not a customer yet. What can you offer?

  • Smunney 🇨🇦it's yah boi🇨🇦 (@Smunney) reported

    @freedomsupport That's too late you guys dusted me wasted my time on purpose I'm not going back and forth anymore I have a life eh? So I came with my own solution move to fido copied all convos and non results from freedom to show the world why you shouldn't choose freedom and write to the gov

  • tabishiqbal_ Tabish Iqbal (@tabishiqbal_) reported

    @FreedomMobile has the worst website ever. Never loads properly, doesn't work on mobile. This is a good example of how not to use a SPA

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile data doesn't work won't load anything. We'll no working service = No money!

  • JeffCavanagh1 Jeff Cavanagh (@JeffCavanagh1) reported

    @freedomsupport When y'all said to chat if I needed help I thought you would do more than send me an ad.

  • MashTheBatch Mad Mash (@MashTheBatch) reported

    @freedomsupport .Investigate this for EVERYONE! There's no way u guys wouldnt be held somewhat responsible if someone died because there was an issue dialing 911 from the @FreedomMobile network This is an issue that ur company is aware of now & a notice to the public is necessary #publichealth

  • iamgroot11 Dallas Groot (@iamgroot11) reported

    @FreedomMobile You know what’s not big gig energy? Forcing iPhone users (maybe android) to use ShawPasspoint and ShawMobileHotspot with no way of removing them so they auto connect. Just another of bad user experience that seems to be a ‘feature’.

  • MashTheBatch Mad Mash (@MashTheBatch) reported

    @freedomsupport Investigate this for EVERYONE! .There's no way u guys wouldnt be held somewhat responsible if someone died because there was an issue dialing 911 from the @FreedomMobile network This is an issue that ur company is aware of now & a notice to the public is necessary #publichealth

  • BigDeeal Slug Lord (@BigDeeal) reported

    @FreedomMobile So not sure what exactly the problem but my phone of just 13 months is so bad. Like turning off on it's own sometimes upwards of 3 times a day. I love Freedom but I haaate this phone.