Freedom Mobile Outage Report in Vanier, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Vanier, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vanier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (66%)
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Phone (17%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Vanier, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Vanier, Ontario
Latest outage, problems and issue reports in Vanier and nearby locations:
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Yak
(@Turkish_Tank) reported
from
Barrhaven, Ontario
@freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.
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Trish Caron
(@pinkpamplemoose) reported
from
Ottawa, Ontario
@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience
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Occasional Transport
(@OccTranspo) reported
from
Ottawa, Ontario
@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.
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𝔴𝔞𝔯𝔯𝔢𝔫 🎃
(@warrenisweird) reported
from
Ottawa, Ontario
@FreedomMobile, I'm supposed to be on call for work tonight but yet, there seems to be a network issue and I can't call out or answer calls — any idea what's going on or if it'll be back sooner than later?
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile
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Klavishk
(@Klaviishk) reported
from
Ottawa, Ontario
@freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Ada Provenzano
(@AdaProvenzano1) reported
from
Ottawa, Ontario
@freedomsupport My phone is not working! I tried 611 and it won't answer.
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Alexis Reid
(@PhillipReid17) reported
from
Ottawa, Ontario
@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜
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Sofia Heaux
(@HeauxSofia) reported
from
Ottawa, Ontario
@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.
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Ruth Lee
(@ruthirwinlee) reported
from
Ottawa, Ontario
@FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.
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March Brizzy fo Shizzy
(@north_fam_BP) reported
from
Ottawa, Ontario
@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Lacavera
(@AnthonyLacavera) reported
The last time we had a real competitor in the industry was in 2009, when we brought WIND Mobile to market (@FreedomMobile). The launch of WIND resulted in an average savings of $400 a year to every Canadian household with a mobile plan — whether they were a WIND customer or not.
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Toulla
(@Toulla101) reported
@freedomsupport 😔No no DM right here because I can't call my mom downtown or my dad who needs me to call him because he has a problem in another province in Canada and the company is really hurting me by not connecting my line.
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★ Jim Bugg ★
(@jimbugg) reported
@JustinC99 @TELUSsupport I think it's an overall cell service issue. I'm on @FreedomMobile + I have to stand out in my backyard to make a call about 80% of the time. Tough way to run a business.
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Velvet Dunn
(@VelvetDunn4) reported
@FreedomMobile Bullshit the iPhone SE is the worst iPhone ever!!! I know I had one. Don’t waste your money here.
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Howard
(@BizDirector) reported
@freedomsupport Cant get any more negative than having someone hang up when you want to speak to a manager. By the way she kept on saying 50 cents instead of 50 dollars, perhaps when outsourcing, try and hire people that actually speak the language. She did call back to apologize, a bit late
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Toulla
(@Toulla101) reported
@freedomsupport 😔I can't text or call and I have been a customer for over 8 years and the way I get treated by the company is brutal and that's the reality of Freedom mobile there is no Freedom when the company holds me down and not let me up to call or text out to the outside world..
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Mary M (she/her)
(@princessmary79) reported
.@FreedomMobile just did a 5 day road trip (BC/AB) and had virtually no internet. Couldn’t use gps or anything. What will you do to fix this please? My partner and I pay $150/month, and I’m about ready to break up with you, bro.
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Brandon
(@brndnlssl) reported
@chatrmobile Fair trade guys, I'll wait those 5 days AGAIN for a simple refund but you have to send me the number for @FreedomMobile. Least you can do after dicking me is help me find a proper cell service
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Richard A Murray
(@knightrider2007) reported
@FreedomMobile @SamsungCanada .... and they sent me back to the phone number that I talked to. And it still shows it's available online. Customer service means I shouldn't be jumping through hoops to get a straight answer
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Shuaeb Reza Chaudhary
(@ShuaebReza) reported
from
Henry Farm, Ontario
@FreedomMobile And the worst thing is that you guys @FreedomMobile do rip your customers off big time with hidden charges, international calls being blocked from, customers getting ripped off for that! Dah!