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Freedom Mobile

Freedom Mobile Outage Report in Vanier, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Vanier, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vanier, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Vanier, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa Phone 1 month ago
Ottawa Phone 2 months ago
Ottawa Phone 3 months ago
Ottawa Internet 3 months ago
Ottawa Internet 3 months ago
Nepean Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Vanier, Ontario

Latest outage, problems and issue reports in Vanier and nearby locations:

  • zephyr064
    Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • HeauxSofia
    Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • PhillipReid17
    Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • zephyr064
    Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • north_fam_BP
    March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • Turkish_Tank
    Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • PhillipReid17
    Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 905Jatin
    Jatin.905 (@905Jatin) reported

    @spiritualangelz @FreedomMobile Wow very bad on freedoms part you should sue them

  • oshawapilot
    Pilot (@oshawapilot) reported

    @FreedomMobile WOW, just….WOW…. What happened to your telephone support? It’s just absolutely terrible now!

  • sungmanitu88
    @sungmanitu88 (@sungmanitu88) reported

    I won't pay my bill on time @FreedomMobile Your kiosk didn't have an internet connection from your parent company Rodgers communications. What a rediculous situation ! You can wait as you can't provide consistent service.

  • Swiftshott
    Schwift (@Swiftshott) reported

    @freedomsupport I’m having a problem the my DN charges on my monthly statement?

  • ArnavBindra29
    Arnav Bindra (@ArnavBindra29) reported

    @FreedomMobile Been following up on a few charges on my bill for the last 14 days. No resolution provided at all, in fact the staff was rude and made false commitments. Disappointed with the service!

  • canadianmeatman
    Scott Frankenfield (@canadianmeatman) reported

    @FreedomMobile has shady salesman who lie about free items to get the sale then your bill says something different and then guess what? Sorry sir I can’t help you I don’t know how to fill out a complaint! Back to Telus with my 3 cell lines I guess

  • SajidHRizvi
    Sajid Rizvi (@SajidHRizvi) reported

    @FreedomMobile how is it that a team lead, who never missed a shift, was never late, gave sufficient notice before leaving your company would be denied an opportunity to join back as a part time sales associate? Just curious as to how your human resources does their thing.

  • Kathy1R
    Kathy Rodley (@Kathy1R) reported

    @freedomsupport I have a quick question I recently changed my plan to big gig with unlimited calls in Canada I never made a long distance call before. Is it safe and covered to call Calgary to land line non freedom member.

  • skateb8
    Becker F. (@skateb8) reported

    @FreedomMobile your customer support hung up ok me 4 times today... do better.

  • purvabhalla
    purva bhalla (@purvabhalla) reported

    @CCTS_CPRST : I request you to look into the issue, @FreedomMobile is charging their customers for unused & returned services & breaking customer trust blatantly.