Freedom Mobile

Freedom Mobile Outage Report in Vanier, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Vanier, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vanier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Vanier, Ontario 01/17/2026 20:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Vanier, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Nepean.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Internet
CanadaOttawa Internet
CanadaNepean Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Vanier, Ontario

Latest outage, problems and issue reports in Vanier and nearby locations:

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • Klaviishk Klavishk (@Klaviishk) reported from Ottawa, Ontario

    @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • pinkpamplemoose Trish Caron (@pinkpamplemoose) reported from Ottawa, Ontario

    @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • saraadams604 Sara Adams (@saraadams604) reported

    @FreedomMobile Most affordable shouldn’t equal to terrible customer service. Please train your staff on what Customer Service should be. The worst customer care I’ve ever experienced. Do better Freedom Mobile

  • lovefromserena Serena Jackson (@lovefromserena) reported

    @Climate_Pete @FreedomMobile I've been with Public Mobile for a few years now and they've been great. Telus network without Telus prices.

  • meaariley M E A A (@meaariley) reported

    @freedomsupport Hi, my cell service has been down all morning. I am wondering what is going on as i have just paid my bill on feb 28th.

  • Cfchiu3 C f chiu (@Cfchiu3) reported

    @FreedomMobile I paid off the phone and the service still active. What a scam.

  • Rubyhav Ruby (@Rubyhav) reported

    @FreedomMobile terrible customer service and my credit card was charged even though services were not provided. Now apparently it takes 48 hrs to activate my phone #notacceptable

  • imaheyshgeorge Mahesh Nalluri (@imaheyshgeorge) reported

    @FreedomMobile Most affordable stupid network you can get for $65

  • dokterhill Brad Hill (@dokterhill) reported

    @FreedomMobile Would love to have been a customer for 8 years but you won’t sell me a phone.

  • Tooq _b (@Tooq) reported

    @freedomsupport Sure. This will be the fourth time I've called in for this issue. My time has no value.

  • DimitriA26 James A (@DimitriA26) reported

    @FreedomMobile I love my human rights being violated at your stores! Just a freedom customer for over 10 years! You know, such a good way to treat loyal customers

  • Tim_Ell Tim (@Tim_Ell) reported

    @Climate_Pete @FreedomMobile We went back to Bell after 2 years with FM. Any savings you get is not worth the slower speeds and weaker coverage. And the support outside of billing was minimal.