Freedom Mobile

Freedom Mobile Outage Report in Vanier, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Vanier, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Vanier and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Vanier, Ontario 12/21/2024 09:40

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (41%)

    Phone (41%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Vanier, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa and Orléans.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOrléans Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Vanier, Ontario

Latest outage, problems and issue reports in Vanier and nearby locations:

  • Turkish_Tank Yak (@Turkish_Tank) reported from Barrhaven, Ontario

    @freedomsupport It's not just a 1 day issue. Everytime(morning afternoon or night) I have gone there is only 1 staff on hand with usually 3 to 4 customers waiting. It's the location near Greenbank and Fallowfield.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sidhu_aw mandeep sidhu (@sidhu_aw) reported

    @freedomsupport How about give a signal no range here in Brampton from 30 minutes

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport @AndreArsenault1 I really dislike these trouble shoot answers when most of the time it's your networks and you guys always fail to acknowledge it until too many customers start complaining online , instead of hiding things from customer be honest just like how rogers is buying you guys out

  • TameesiaMusic Tameesia (@TameesiaMusic) reported

    @FreedomMobile I’ve been a customer FOR YEARS 5 months ago I switch over to a contract, doubled my original bill ONLY for BOTH phones to stop charging within weeks of each other n y’all are tryna TELL me there’s nothing you can do and I have to spend more money to get new phones

  • TrishaHarriso20 Sassy 💉 💉 💉 💉🌈 🌈 (@TrishaHarriso20) reported

    @FreedomMobile I have 1 gig high speed on Mt cell phone and 10 gig regular. I've used 1.17g of regular bit am having problems with my data. Why would this be happening?

  • _ThisIsNowhere_ Susie Q (@_ThisIsNowhere_) reported

    @freedomsupport Is the app down? I want to pay my bill and the app won't open.

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @FreedomMobile your online portal doesn't support home internet any more to manage account and make payment. Even your showrooms do not accept payment for home internet. Please solve your website issues, the old portal was better

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @freedomsupport I have contacted online support, but no one knows anything about home internet billing. U can't pay online U can't pay in store Great job @FreedomMobile @freedomsupport

  • TameesiaMusic Tameesia (@TameesiaMusic) reported

    @FreedomMobile passing the buck and saying it’s a manufacturer problem now bc I didn’t pay for warranty on my phones. I’ve NEVER had a phone STOP charging within less than a year of having the phone. There’s no water damage to either phone and no other charger used

  • okaygj_ Okaygj (@okaygj_) reported from Vancouver, British Columbia

    @freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?

  • doobydude420 doobydude (@doobydude420) reported

    @freedomsupport is that all yous do is tweet about when you are leaving for the day?? Why not work on getting us some decent cell reception or how about providing customers with a 5G service for the 5G sells you've been selling for many years now. Or are you waiting for 6G first?