Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

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The latest reports from users having issues in Victoria come from postal codes V8N, V8T and V9A.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 12/19/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

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City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MadLadMarcin #TrudeauMustGo - Constitutional Supremacist. 🇨🇦 (@MadLadMarcin) reported

    @Crypto__0x @unusual_whales I used Wind because they were an outlier, cheap and offered the most data at the time. Then Shaw bought them, @FreedomMobile was the moniker they adopted. OK at first, but couple years later they performed typical shady telecom practices & pimped blatant lies from tech support…

  • indi_jenn_ous Jenn Jenn (@indi_jenn_ous) reported

    @APTNInvestigate might want to ask @FreedomMobile why they don't honor tax exemption for on reserve Indigenous people. Why they are rude and dismissive once they know it's an Indigenous customer. Including agents hanging up and saying to call back to get a different agent.

  • Janedoe67856020 Janedoe (@Janedoe67856020) reported

    @FreedomMobile trying to upgrade my phone online but every time I try, at the last step when the order is submitted it keeps giving me an error. Tried doing it through support too but the agent had the same problem

  • LorcanDuval carsoflondonontario (@LorcanDuval) reported

    @FreedomMobile When will LTE plus be available for all of Ontario? I'm in London Ontario, and I only get LTE+ in two areas, but it's as slow as 3G

  • meadoval4lyf person (@meadoval4lyf) reported

    @freedomsupport No, everything is fine in the subway with you guys. No service troubles. That's the point.

  • freemangrist Dylan Freeman-Grist 🍁 (@freemangrist) reported

    @freedomsupport DAMN that's a flex. You guys should be promoting that more in like every station?

  • rushtonrj Ryan Rushton (@rushtonrj) reported

    Terrible experience with @FreedomMobile. Tried to order a phone plan for my son for CHRISTMAS and it still hasn't arrived. My wife has called MANY times and nobody has been helpful. They promised to call her back multiple times and never do. Hoping we can cancel the plan!

  • NateDrescher Nathan A. Drescher (@NateDrescher) reported

    So @Videotron now owns @FreedomMobile and is promising 5G across the network and prices 20% lower than the big three. Could this be the beginning of good things for #Canada?

  • tiwari_shantanu #Shan# (@tiwari_shantanu) reported

    @FreedomMobile 3 times your philipins call centre people disconnect the phone as they do not know there job what the awful service .totally mess

  • AlefYei Alef Yei (@AlefYei) reported

    @FreedomMobile better get home zone service in #Quebec real quick now that they’re owned by #Videotron.