Freedom Mobile Outage Report in Victoria, British Columbia

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	TV	1 month ago
Victoria	Internet	3 months ago
Victoria	Internet	4 months ago
Victoria	Internet	4 months ago
Victoria	Phone	4 months ago
Victoria	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

• 
  Matt Poirier (@Matpoirier) reported 25 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

• 
  Margo Bradley (@MargoBr35101072) reported 33 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 52 minutes ago from View Royal, British Columbia

  I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

• 
  Brian משה (@BriApp) reported 60 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaming Canadian (@Gaming1Canadian) reported 3 minutes ago

  @FreedomMobile Switching back to freedom because chatr speeds are too slow.

• 
  Kimakazee👻 (@Kimakazee_) reported 5 minutes ago

  holy hell, I have NEVER dealt with someone so rude as i did today with @freedomsupport , thankfully i saved the conversation, but you guys need to teach your employees what customer service actually is, instead of berating the customer and making them feel stupid.

• 
  Sue The Insane Writer (@angelsuzy65) reported 7 minutes ago

  @freedomsupport I'm having problems with texting. Texts aren't delivering for up to 19 minutes and texts sent to me are taking that long or longer. It's only been the last few days

• 
  Em Siobhan McCourt (@EmSMcCourt) reported 11 minutes ago

  @freedomsupport is there an issue with texting currently? None of my texts will send

• 
  Tanya (@Tachfer85) reported 13 minutes ago

  @FreedomMobile I have called,I have emailed I have done everything that I have being asked to do. So I can get my receipt of my phone from you guys it’s being months. I need the receipt so apple can unlock the phone. Please help

• 
  Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported 13 minutes ago

  @freedomsupport Perhaps considering changing it to a "Network Improvement Fee" then? Connection fee makes it sound like you provided me with an actual service.

• 
  SK (@alsasasaro) reported 14 minutes ago

  @FreedomMobile hi freedom, my autopay is suddenly disabled and the customer care isn’t able to enable it. I’m also unable to pay my bill using my credit card - idk why! Can I be connected to a help desk?

• 
  Briar Jansons (@BriarJ) reported 15 minutes ago

  Today @FreedomMobile’s customer service manager HUNG UP ON ME, after speaking to me in an unacceptable way. I was calmly asking to be treated as a human, not swearing or yelling, and the manager continued to insult me and then hung up. Shocking service.

• 
  Marc Purdon (@purdon) reported 16 minutes ago

  @freedomsupport SMS get lost when on Nationwide, how can I get help on this? Chat support just wasted 2 hours of my time. Is this a known issue?

• 
  Terri Rowan RMT (she/her or they/them) (@tlrowanrmt) reported 17 minutes ago

  I know us Canadians are getting pretty hosed on our cell phone plans but @FreedomMobile just charged me a $45 connection fee for a new phone despite being an existing customer with a number already connected.