Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

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The latest reports from users having issues in Victoria come from postal codes V9B, V8N, V8T and V9A.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 12/07/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

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City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LeGoatManinVan LeGoatNacho (@LeGoatManinVan) reported

    @FreedomMobile any reason why my service is showing as 3G only?

  • JASONHA17381011 Dr. Suggon Deeznutz, PhD (@JASONHA17381011) reported

    Maybe instead of spending all that money on marketing for a product that isn’t even available, @FreedomMobile could focus on network expansion.

  • barely_gettinby lover of life (@barely_gettinby) reported

    @FreedomMobile experiencing no service this morning. Any fix? I’ve rebooted 6 times.

  • kaivlr__ 시은¹ᐟ (@kaivlr__) reported

    @sorrowfulhappi @FreedomMobile damn, i can't even see it

  • cdnimmi Canada Immigration Updates (@cdnimmi) reported

    @gschahal @FreedomMobile I too had a very bad experience, port out your number

  • WtWillisTlknBt WhatWillisIsTlknBout2.0 (@WtWillisTlknBt) reported

    @Rogers @RogersHelps dealing w/ AI today(Anna) it was wrong about damn near everything. waiting for customer service I was 100 in queue. Then dealing with the multiple reps, who didn't seem to give a damn. I've been a customer 20 years, considering @FreedomMobile in Jan '26

  • Slaterandsons BOOMSHAKALAKA🇨🇦 (@Slaterandsons) reported

    @FreedomMobile . @FreedomMobile your call centre employees are as useless helping a paying customer as a three dollar bill. And your branches are just as useless can’t help with freedom internet what a joke

  • ShariONeill12 Shari O'Neill (@ShariONeill12) reported

    @FreedomMobile You're harassing my daughter on charges that she does not owe you, you have sent a debt collection agency after her. She has called your reps, they won't listen, she has emailed, no one cares. WTF? DO BETTER!!

  • CarolP_media CaP (@CarolP_media) reported

    Hi @FreedomMobile just switched to you last week but have since found out your system has both my name and my email spelled incorrectly. Getting the runaround from customer care about correcting it because I can't even get a PIN

  • RickHorn72 Rick Horn🇨🇦 (@RickHorn72) reported

    @FreedomMobile You guys have seriously deteriorated. Your app has issues, you don't answer your phone. Was on hold for over 30min and hung up. Not good enough. What I owe is wrong in your system, and haven't been able to top up through app for 2 months now. Time to change company