Freedom Mobile outages and service status in Victoria, British Columbia

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 3 minutes ago from Victoria, British Columbia

  One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

• 
  Brian משה (@BriApp) reported 18 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 22 minutes ago from View Royal, British Columbia

  I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

• 
  Margo Bradley (@MargoBr35101072) reported 26 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• 
  Matt Poirier (@Matpoirier) reported 32 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dyna-Mole (@DynaMole_27) reported 7 minutes ago

  @FreedomMobile If you have freedom mobile your connection will be so poor that you can’t even watch the game! After the game your connection will be so poor that you can’t talk to your family about the game

• 
  Jayem 🇨🇦 (@LXXIIpercent) reported 7 minutes ago

  @FreedomMobile I had the pixel. The worst phone I've ever had. Straight GARBAGE

• 
  Mike Bryan (@mikebryan) reported 8 minutes ago

  @PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?

• 
  EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported 10 minutes ago

  Hey @TekSavvyCSR @TekSavvyBuzz I can get cheaper Internet and TV with Freedom mobile ! About $60.00 Cheaper ! So unless you can fix my bill going $127.00 to $181.60 I will be going with the most reliable provider in Canada ! @FreedomMobile

• 
  Dgrootonis (@iamgroot11) reported 10 minutes ago

  @FreedomMobile Team fireworks, it’s too bad that the freedom mobile arch was CLOSED and did t host fireworks on CANADA DAY.

• 
  Juliette (@Juliettemvp) reported 15 minutes ago

  @FreedomMobile I closed my acct. 8 months ago, paid the balance & have email confirmation. Why are you sending me a bill? I've tried to speak to customer service & no one will respond.

• 
  James Robb (@jameser78) reported 18 minutes ago

  @FreedomMobile I got home internet from you guys mid February and it was decent, but since my payment from March went through it's been horrible. Its like 90s dial up speeds with things not working. What do I do?

• 
  RJM123 (@R0J0MI123) reported 19 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

• 
  Business Analysis Coach CBAP® 🇨🇦🇳🇬 (@MissPragmatic) reported 19 minutes ago

  Hello @FreedomMobile I bought an IPhone XS Max from you as a customer and have since paid off the phone however the phone is till locked to freedom mobile after all these years. I have visited your service center and called tech support countless times.

• 
  Testezlaf (@testezlaf) reported 22 minutes ago

  @4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!