Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

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The latest reports from users having issues in Victoria come from postal codes V9B.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 03/24/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • doobydude420 doobydude (@doobydude420) reported

    @FreedomMobile why is my data so darn slow!?!?! Selling 5G phones for years now and yet to have any 5G towers.

  • god_fraction Devansh Dave (@god_fraction) reported

    @freedomsupport service sucks in the middle of Mississauga. Coverage switches from LTE to 3G by itself. Terrible experience!

  • MeetingsCurator Tatiana Schturyn (@MeetingsCurator) reported

    Don’t bother getting #freedommobile they don’t have customer care. Only virtual and not one concern rectified.

  • LelandDieno Leland Dieno (@LelandDieno) reported

    @koodo Hey Koodo! Long time customer! Is there any fee or additional costs when moving a phone and service from another provider over to my primary Koodo account as new line? Any cost savings? @FreedomMobile 's about as good as the remake to She's all That. "He aint all that"

  • timnguyen_co Tim Nguyen (@timnguyen_co) reported

    @freedomsupport That’s not even close to the issue being discussed but I’m going to DM you anyway

  • ManjotGilSingh Manjot Singh Gill (@ManjotGilSingh) reported

    @freedomsupport been trying to login the app for the last 3 days, can't login even with the correct prin. I have reset it 3 times and still gives me an error- invalid pin, any ideas to fix this?

  • vaibhavby6 Vaibhav Gupta (@vaibhavby6) reported

    @FreedomMobile @freedomsupport I have been charged USA roaming charges on my number, when i never left Canada. Your customer care reps dont seem to understand the problem. Should i be paying US roaming charges while sitting in Toronto?

  • critica13948310 _license_to_trill (@critica13948310) reported

    @FreedomMobile I purchased a phone from you outright & it is somehow blacklisted despite it never being reported as stolen or lost. Your reps have been unhelpful & no one has replied to the email I sent last week. Please make an effort to rectify this.

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @FreedomMobile your online portal doesn't support home internet any more to manage account and make payment. Even your showrooms do not accept payment for home internet. Please solve your website issues, the old portal was better

  • Jenkins20Jarvis JJ (@Jenkins20Jarvis) reported

    @TinaYazdani 911 service will work for any phone in the subway. If someone is really concerned about their safety, they can always get service through @FreedomMobile.