Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Victoria come from postal codes V8Z.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 02/03/2026 08:00

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jas30317962 Jas (@Jas30317962) reported

    Changed the new sim to Freedom, and no issue was resolved, so I changed my network to Koodo for reliability. Does @FreedomMobile have little shame in at least refunding my money?

  • pseudandry12 Pseudandry 🐀 (@pseudandry12) reported

    God damn it, @FreedomMobile added a 45 DOLLAR FEE for getting a new phone with a more current plan, very scummy to find this out with my new $$$ bill. If I wanted a 95$ phone bill I'd have used a different carrier

  • vedri_blanc Saint-George (@vedri_blanc) reported

    @FreedomMobile so I owed freedom and paid my bill in full on the 7th of December and @FreedomMobile had the audacity to send my information to the credit bureau knowing damn well I don’t owe them, now lily making it seem as if it’s ******* ok how dare you @FreedomMobile

  • Jas30317962 Jas (@Jas30317962) reported

    @FreedomMobile Can someone give me a call to refund my money as freedom never provided the services to me properly? I have been told that you port the number to the other company, so we can't refund? 5 months, 5+ tickets with your team, no issue resolved.

  • jimmysabraham Jimmy Skaria Abraham (@jimmysabraham) reported

    @freedomsupport ur customer service team are rude sometimes as if they don’t care about existing customers

  • SethPSM Seth (@SethPSM) reported

    @TrifGaming @FreedomMobile Cause youre a ******* idiot. Their support on chat is nearly instant. Buy a compatible phone for their network before exposing yourself as a little *****!

  • SethPSM Seth (@SethPSM) reported

    @FreedomMobile has this insane ANNUAL plan now. Unlimited texting and calling with 50GB of high speed data for a year! For people not watching garbage on data hungry apps and just need a phone this is an insane deal for around 110$ Canadian bucks. #SuckItBigCanadaTelecoms

  • PTammydactyl Tammy J (@PTammydactyl) reported

    @freedomsupport Beginning of December was quoted a phone, was sent the wrong phone, with the wrong provider, sent phone back, still have not received the right phone or any information on the matter. Called back, no follow up, messaged customer support through app, no response. Very displeased

  • yash_lfc Yash thawani (@yash_lfc) reported

    @freedomsupport how come there is no option for email in contact us? I am out of the country for a while now and would like to discontinue my services for the time being, help me, just realised my credit card has expired too.

  • justice4Mimuna Justiceformimunamohamed (@justice4Mimuna) reported

    @freedomsupport It’s not just internet, it’s my phone service and your customer service support is no help, your representatives at the store are no help instead started an argument with me. I have it all documented and video taped!