Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 02/05/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

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City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AnasBahsas Anas Bahsas (@AnasBahsas) reported

    @FreedomMobile Wow expensive as ****.. Koodo has way better deals

  • kidd1230 Doug McGinn (@kidd1230) reported

    @freedomsupport my mother's freedom cell hasn't been able to receive or send calls, same with text messages. Surrey BC. is there an issue?

  • GeniusFreakman Smart Gambler (@GeniusFreakman) reported

    @freedomsupport -Hello I have lost my phone and am traveling for work to Italy. Got here on the 27th and lost my phone. Had no knowledge about the Twitter support and just found out today so messaging you. Please turn off all data services and will contact you when am back.

  • StutterLoudly Brian (Stuttering Loudly) (@StutterLoudly) reported from Toronto, Ontario

    .@FreedomMobile how can I make a complaint? Your employee at #CedarbraeMall is not wearing his mask.

  • FeythX David Faith (@FeythX) reported

    @FreedomMobile Hey ********, maybe don't turn people's phone service off for $0.30 when they have been loyal customers for 3 years and no prior notice of price increase was given. I mean It's not like you can't call and say so!!!!

  • SinghHumdard humdard singh (@SinghHumdard) reported

    @FreedomMobile when are you planning to launch 5G network in Canada?

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @FreedomMobile I only tried once using mine as a mirror (mirror screen protector). Had to get rid of it, because couldn't see **** in bright environments (especially outside!). LOL Better to have an actual mirror. One that doesn't render your screen... half useable.

  • adeolalatona Adeola (@adeolalatona) reported

    @freedomsupport your ridiculousness is beyond me . I want to upgrade my phone and your agent is insisting on a connection fee for a customer who has been with you for over 3 years.

  • JoeTassone Giuseppe Tassone (@JoeTassone) reported

    @FreedomMobile Deals stay hot, yes, but your service also stays ****.

  • FrankGervasi1 Frank Gervasi (@FrankGervasi1) reported

    @freedomsupport Thank you. Its unfortunate that the customer service reps aren’t aware of this