Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Victoria come from postal codes V8T and V8V.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 10/06/2025 03:20

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (30%)

    Phone (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kaywhxtever ㅤㅤㅤㅤㅤㅤㅤㅤ ㅤㅤ (@kaywhxtever) reported

    @freedomsupport hi I would like to cancel a line

  • BraveTube J P (@BraveTube) reported

    Heads up #ldnont @FreedomMobile does not care about long term customers. Billed me extra saying that I was in the USA when the Borders were closed, they don't listen and added the extra phone protection plan when I Said NO to it, customer service at its worst ! Very unhappy

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    heyyy guys... what are your customer service hours like? Last I check y'all were taking calls till like 9pm. Is that still the case? @FreedomMobile

  • rajveersinghsa Rajveer Singh (@rajveersinghsa) reported

    Wow… I am using my phone number with multiple providers old is @koodo and new is @FreedomMobile both have my number active in their system. @koodo sent cancel confirmation and now monthly as well. My mobile receiving freedom network. It possible 1 number 2 providers?

  • ayush_nahata Ayush Nahata (@ayush_nahata) reported

    @freedomsupport @FreedomMobile my account had ~$35 as an unused topup balance, which the whatsapp customer provider said would be refunded, however now the phone customer service executive says no balance can be refunded as the account is closed. Please help

  • Ravetcofx Corbin (@Ravetcofx) reported

    @FreedomMobile Too bad you guys are getting bought by Rogers, I've been a client for 6 years and will leave once my contract is complete

  • CaribbeanBreez_ CaribbeanBreeze (@CaribbeanBreez_) reported

    @_tweeeet_ @freedomsupport Oh it gets worse! Their customer service is a complete joke of poorly trained reps that don’t know much about their primary service. Pathetic.

  • alberteje66 alberteje66 (@alberteje66) reported

    @freedomsupport are you still having data connection problems in Mississauga?

  • anthony16024029 @Sungmanitu (@anthony16024029) reported

    This phone is giving more greaf than its worth. I'm going back to my main account until I get this Samsung piece of **** replaced by @FreedomMobile

  • WinterBourneTO Winter. Mitákuye Oyás’iŋ (@WinterBourneTO) reported

    @freedomsupport 1am whaaaat??? They're taking calls till 1am?? holy damn. That's incredible. Well I kinda wanna talk to Loyalty. Are they taking calls till 1 am as well?