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Freedom Mobile

Freedom Mobile outages and service status in Victoria, British Columbia

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Victoria, including 0 direct reports.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • DelroyDyer89
    Delroy Dyer ๐Ÿ‡ป๐Ÿ‡จ๐Ÿ‡จ๐Ÿ‡ฆ (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • MargoBr35101072
    Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service๐Ÿ˜ฐ๐Ÿ˜ฐ๐Ÿ˜ฐ

  • DelroyDyer89
    Delroy Dyer ๐Ÿ‡ป๐Ÿ‡จ๐Ÿ‡จ๐Ÿ‡ฆ (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

  • Matpoirier
    Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp
    Brian ืžืฉื” (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • onespaintown
    Merry Merry ๐Ÿ‡ฏ๐Ÿ‡ฒ๐Ÿ‡ฏ๐Ÿ‡ฒ (@onespaintown) reported

    @FreedomMobile please investigate your outsourced employees as one or more of them are sending scam text with links. These text only started coming after reaching out to your support team after a double payment off my credit card a few months ago

  • jameser78
    James Robb (@jameser78) reported

    @FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???

  • reachme_vamshi
    Vamshi Krishna Kothakonda โœจ (@reachme_vamshi) reported

    @FreedomMobile Iโ€™ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. Iโ€™d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?

  • HeyimSpike
    Spike (@HeyimSpike) reported

    @FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?

  • testezlaf
    Testezlaf (@testezlaf) reported

    @4v5ttjj7vy @FreedomMobile Its all over reddit, internet is trash, and no customer support or any word from Freedom, unacceptable service!

  • CountryMusicEmo
    EMO LEBLANCโ„ขยฉยฎ๐ŸŽ™๏ธ RECORDING ARTIST ๐Ÿ‡บ๐Ÿ‡ธ (@CountryMusicEmo) reported

    Hey @TekSavvyCSR @TekSavvyBuzz I can get cheaper Internet and TV with Freedom mobile ! About $60.00 Cheaper ! So unless you can fix my bill going $127.00 to $181.60 I will be going with the most reliable provider in Canada ! @FreedomMobile

  • Davidbr14133727
    David bristow (@Davidbr14133727) reported

    @FreedomMobile I'm having connectivity issues with my Motorola e15

  • JamesKello
    James Kellough (@JamesKello) reported

    @FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. ๐Ÿ‘‹๐Ÿป

  • mystofrealm
    mystofrealm (@mystofrealm) reported

    @FreedomMobile Can you please make sure a customer with full information about after services charges. Why did you introduce some new **** like giving connection fee refund with $5 over 9 months than full reimbursed.

  • howllr
    Howllr ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ (@howllr) reported

    @FreedomMobile I just got a text saying I was in america. I am not. Help me fix this please.