Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

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The latest reports from users having issues in Victoria come from postal codes V8N, V8T and V9A.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 12/08/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

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City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • banboon6 redsky (@banboon6) reported

    Was not allowed into a @FreedomMobile store today. When I called to file a complaint and cancel- I kept being transferred and no one would provide answers! Switched service providers right then and there and so are my friends! #CustomerExperience #Vancouver @vancitybuzz

  • walterlow walterlow (@walterlow) reported

    @FreedomMobile the easiest thing to do on a website, should be to update your credit card for billing. Extremely unhelpful when the instructions from support are wrong. Then you end up in the hell of customer support and there is no effective way to communicate your frustration.

  • DavidGilbertVO 🎤David Gilbert Voice Over 🎤 #Easy24HourVoiceOver (@DavidGilbertVO) reported from Vaughan, Ontario

    .@FreedomMobile Worst. Customer. Service. Ever!!!

  • ___lala24 Lala (@___lala24) reported

    @freedomsupport I received no service I cannot connect to any network in Mexico, you should offer service if it doesn't work or at least refund me.

  • __BeaautyQueen 𝙿𝚛𝚎𝚝𝚝𝚢𝙼𝚊𝚖𝚊💅🏾🎀 (@__BeaautyQueen) reported

    Like you said my data restarts on the 4th. Today is the 4th. Why is it still slow? @FreedomMobile

  • Wingalpha Morimori 🐯 The Next, Yeet! (@Wingalpha) reported

    @freedomsupport good morning I noticed I havent had signal in some subway stations. Is there mainteinance going on ?

  • PolarBearMama4 CanuckArmyMom (@PolarBearMama4) reported

    @FreedomMobile I've got no call/text service currently and cannot use online service due to text authentication. Is there a service outage in Mississauga?

  • theudm Maniac (@theudm) reported

    @Garossino @FreedomMobile signal, I guess. In this case I kinda support them.

  • korvomonte 𝑹𝒐𝒃𝒆𝒓𝒕 𝑫𝒗𝒐𝒓𝒌𝒊𝒏 🇨🇦🇺🇸🏳️‍🌈 (@korvomonte) reported

    @freedomsupport can anyone help me using hotspot/usb? @TekSavvyBuzz lost my internet connection and I'm desperately trying to get back online. i called tech support but the only thing they were able to get me connected via bluetooth.

  • maamejo YT: Spoonfulofjo (@maamejo) reported

    @kingjgotitt @FreedomMobile No but I have the same problem 🙃