Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

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The latest reports from users having issues in Victoria come from postal codes V9B.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 03/10/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kyuss_Jones Kyuss Jones (@Kyuss_Jones) reported

    @FreedomMobile If your site doesn’t even work, I can only imagine what the plan and customer service is like.

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @freedomsupport I have had these issues for over a year with Freedom your network is awful and the customer service when I call in with an issue is sh*t. I can't wait until this contract is up and hope people rethink going with garbage Freedom in the future

  • vim_vimmy Vim (@vim_vimmy) reported

    I pay 100+ dollars a month for this service and ever since I got my new phone I can’t receive calls @FreedomMobile

  • donnaisreading donnaisreading (@donnaisreading) reported

    I know retention reps for people like @FreedomMobile need to follow a script. But how about you treat your clients like people and listen to what they stay instead of just rattling off the next line in the script. damn.

  • lindshopewalsh Linds W (@lindshopewalsh) reported

    @freedomsupport @Shan_Necee Yep SOOO terrible. Im filing a complaint at the CRCT and you should too.

  • Bytor Cory (@Bytor) reported

    @mikeboos @FreedomMobile Today is day 7 after for me, and still no signal boost yet. Maybe I have to buy a 5G phone to make it work?

  • Kyuss_Jones Kyuss Jones (@Kyuss_Jones) reported

    @freedomsupport No I won’t be doing that. Fix your site and maybe I will check it out later.

  • vim_vimmy Vim (@vim_vimmy) reported

    I’m so hot! I’ve spent over 800$ for a service that I can’t call NO ON or NO ON CAN CALL ME ! And this fool only offers me a 60$ reimbursement!!!!!!! @FreedomMobile

  • Rui_MP_Carvalho Rui Carvalho (@Rui_MP_Carvalho) reported

    @FreedomMobile your company is the worst I've ever encountered. Tried to make changes TWICE and still they are not on the account. DO NOT DEAL WITH FREEDOM MOBILE. They are a joke!!!

  • TrevorNose89 trevor noseworthy (@TrevorNose89) reported

    @FreedomMobile is absolute garbage its by far the worst company to have a phone with. The reception sucks. It's complete garbage. You get what you pay for that's why it's the cheapest but it's still way over priced given the garbage service