Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

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The latest reports from users having issues in Victoria come from postal codes V9B and V8N.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 11/29/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

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City Problem Type Report Time
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mgh0T8 Mike (@mgh0T8) reported

    @freedomsupport Hi there, I'm looking at possibly switching to your service and bringing two devices with me. Do you still support a Samsung Galaxy S7 and an iPhone 8 for BYOD?

  • ashmeloche ashley ∞ (@ashmeloche) reported

    @freedomsupport Can you explain more what that means? I want to drop down to the $55 plan instead of $80 plan I don't need 15GB of data in lockdown. I don't want to pay $878 for that change

  • latinxnando Fernando (@latinxnando) reported

    @freedomsupport I’m so annoyed with you guys. After more than 8 years with terrible service, the only thing loyalty can offer me is 10 dollars off my plan. Great.... you guys are so cheap.

  • JanetGlassford Janet Glassford (@JanetGlassford) reported

    @FreedomMobile - I'm calling Federal Gov't here in Canada - 1 800 859-8281; why won't my Oh Canada [Canada-wide call/text plan] allow this? Offices are closed due to Covid; this is essential service - pls resolve. Thanks.

  • k_4tie Katie (@k_4tie) reported

    @FreedomMobile spoke with multiple different people at cust service about a rep that failed to cancel a phone plan, continued to charge me without any notice. Anyone care about this?

  • WillH34617750 Will H (@WillH34617750) reported

    “Ahmed” on the @FreedomMobile ACTIVATIONS team 👉🏿👉🏿👉🏿 worst customer service ever!

  • ArcticEidolon Jimbob Jones (@ArcticEidolon) reported

    @freedomsupport Okay, so in other words, you *can't* help with the problem I described. It's not available online. It's out of stock. Christ, I'd forgotten I had to deal with getting a tab phone on my brother's line, just after my own experience. *******. I hoped I'd be spared a little while.

  • AnthGorys Anthony Gorys (@AnthGorys) reported

    @freedomsupport I also don't think I've ever experienced rude customer service agents from @freedomsupport like I have experienced tonight. Customers can't complain or question services or ask for help I guess.

  • mssthang1971 erica (@mssthang1971) reported

    @FreedomMobile you guys have the worse customer service ever and I will be cancelling my line

  • iLive_2_Eat iLive2Eat (@iLive_2_Eat) reported

    Need some feedback on @FreedomMobile coverage in #BC - looking to port over my 3 lines from @TELUS. Any current or former customer testimonials? #cellular