Freedom Mobile outages and service status in Victoria, British Columbia
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Victoria, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Victoria, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Victoria, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
TV | 2 months ago |
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Victoria
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Internet | 3 months ago |
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Victoria
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Internet | 4 months ago |
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Victoria
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Internet | 4 months ago |
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Victoria
|
Phone | 5 months ago |
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Victoria
|
Phone | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Freedom Mobile Issues Reports Near Victoria, British Columbia
Latest outage, problems and issue reports in Victoria and nearby locations:
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British ColumbiaI keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British ColumbiaOne thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Brian משה (@BriApp) reported from Saanich, British Columbia@freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.
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Matt Poirier (@Matpoirier) reported from Saanich, British Columbia@rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.
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Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia@FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Neeraj Bagai (@neeraj_bagai) reported@FreedomMobile Unable to get thru your customer service, can you please help
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norvan man (@luptyd) reported@FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.
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Silvia C. (@SilviaCai) reported@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
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liyahcove🦋 (@Aliyah71957449) reported@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
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Chris (@Silverxx27) reported@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
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Temi🐆🍒 (@temid4yo) reported@FreedomMobile can you pick up the customer care line omggg
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James Robb (@jameser78) reported@FreedomMobile How do I contact support without it being an AI chat bot or requiring a 4 digit pin that I've never been given???
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traffic controller (@trafficcntrlchd) reported@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
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Doug McGinn (@kidd1230) reported@FreedomMobile hey freedom, says I've used up all my data, Canada and international in 10 days! Haven't left my town? WTF!
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This Is a Collective (@thiscollective) reported@FreedomMobile - 90 minutes on hold. Internet still down. You text messaging support it sporadic at best. May need to find another provider.