Freedom Mobile outages and service status in Victoria, British Columbia
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Victoria, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Victoria, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Victoria, British Columbia
Latest outage, problems and issue reports in Victoria and nearby locations:
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Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia@FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰
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Brian משה (@BriApp) reported from Saanich, British Columbia@freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.
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Matt Poirier (@Matpoirier) reported from Saanich, British Columbia@rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British ColumbiaOne thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British ColumbiaI keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer (@JTkksmom) reportedWhy does @FreedomMobile have to be so difficult? Not enjoying this customer service at all
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Al Sadius (@Alsadius) reportedHey, @FreedomMobile, quick question. Have any of your employees ever used your customer service systems? Because my experiences today have been astoundingly bad - among the worst customer service experiences of my life. I'm trying to give you money, and it's just brick walls.
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Ryan Wilson (@RyanNW23) reported@FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail
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Mac ✭ (@MacVisionz) reported@FreedomMobile can you guys fix my cell phone service in downtown Toronto? I shouldn’t be getting better service in rural areas.
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baddiesbingebravo (@baddiesbngbravo) reported@FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service
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Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
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Gamer Graham (@GTM618) reported@FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.
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Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
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Howllr 🇨🇦🍁 (@howllr) reported@FreedomMobile I just got a text saying I was in america. I am not. Help me fix this please.
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ldbharat nahata (@iambn) reported@FreedomMobile I don't get any network in my office building in downtown Toronto and when I call you technical support team, the people either shout or cut the call. If this is the service one receives I am done with your service. Scammer company