Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

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The latest reports from users having issues in Victoria come from postal codes V9B.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 03/04/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    Another day of crappy service from @FreedomMobile .. customer support answer to my no network connectivity... it's not our problem , network is showing fine.. phone was purchased from freedom.. so sad to see how they don't take responsibility. It's never there fault.

  • MargaretOW Margaret Westaway, MEd (@MargaretOW) reported

    @freedomsupport payment services not working?

  • rosemarydemi Rosemary (@rosemarydemi) reported

    @FreedomMobile $240 for 24 min call to customer support toll free number with @AirCanada for a cancelled flight. The call fees were not listed beforehand. The customer rep said toll free calls cost more but could not give me a link with this information.

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “We are (and have always been) prepared to acquire @ShawInfo and to continue to offer bundled services to its 450,000 customers’… #Globalive is the only prospective buyer of @FreedomMobile prepared to acquire those ‘increasingly valuable’ customer contracts.”🤔 #competition

  • kanuk_krazy Krazy Kanuk (@kanuk_krazy) reported

    @freedomsupport is the worst phone provider there is. 2 separate times in 3 days spent a hour and half on the phone with customer support for them to pretty much say it's not our problem. The phone was bought from freedom. Freedom plan. But it's not there problem. Ridiculous

  • nishan11423 Purab (@nishan11423) reported

    @freedomsupport I bought a phone this week an iPhone .. I tried to return it but the store owner is not allowing the 15 day refund policy.. this is illegal .. this is $1200 phone scam . Help

  • chefshithead85 thatGuy (@chefshithead85) reported

    @FreedomMobile what? Nothing after that? Cat got your tongue? Delete my account, please. I’m STILL waiting for a pin. Not paying you for your lack of efficiency, sorry. **** company, **** customer retention

  • arandommoe Abe Froman (@arandommoe) reported

    @FreedomMobile Please get rid of your "The Party you are calling is not accepting calls at this time" messages; and give proper intercepts. If the number I call is not in service, you say above; but my Telus phone says "cannot be completed as dialed." big difference in details.

  • chefshithead85 thatGuy (@chefshithead85) reported

    @freedomsupport Been there, done that. Got NO help

  • TerribleTongue jer (@TerribleTongue) reported

    @freedomsupport Is a joke no customer service 👎👎👎