Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

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The latest reports from users having issues in Victoria come from postal codes V9B.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 03/03/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

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City Problem Type Report Time
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from View Royal, British Columbia

    I keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • apocalypseher Siobhan (@apocalypseher) reported

    @deadsquid I've had problems with @FreedomMobile since I got this phone 4? years ago... I plan to switch carriers next month because tech support never goes anywhere.

  • 1SensFan1 1SensFan (@1SensFan1) reported

    @FreedomMobile You know what would have been great? If you guys didn't tell me for 2 years straight that the reason I kept getting dropped calls was because you were "building the network" What a crock line you feed to your employees, your just full of crap

  • Michael38551821 Michael 2Vax Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇪🇺💙 (@Michael38551821) reported

    @freedomsupport The specifics are over 11 years. I've had good one on one service from the store I mentioned

  • IvanNguyen Ivan N. (@IvanNguyen) reported

    @FreedomMobile is your stuff broken? I'm in SW Edmonton and my internet has been down all morning, data hardly works and your support keeps disconnecting and the messaging option sends no text msg.

  • Smunney 🇨🇦it's yah boi🇨🇦 (@Smunney) reported

    @freedomsupport Forget it you will just bounce me to someone else and waste my time like every employee that works for freedom mobile I'm disgusted with that company you can count me out a customer from 2014 back when everyone hated you I stuck around well I'm gone now 🖐🏾

  • krositabanana Capitan Kyla Kirk 🪐 (she/her) (@krositabanana) reported

    @freedomsupport hey - is the service down? I can't seem to make any phone calls at all!

  • YYCtj1 Mr. Canuck🇨🇦 (@YYCtj1) reported

    @FreedomMobile Terrible network though. It always drops calls...so annoying. Not worth the discount IMO.

  • Michael38551821 Michael 2Vax Jones 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇨🇦🇪🇺💙 (@Michael38551821) reported

    @freedomsupport Well that's not happening and never had in the almost 12 years I've been with you. No one has ever answered, no one has ever responded to a VM. 11 years

  • majidsid19 Majid M (@majidsid19) reported

    Shoutout to the @FreedomMobile customer service who didn't try to upsell when I contacted them to downgrade my plan :)

  • sofipapamarko Sofi Papamarko (@sofipapamarko) reported

    Your bad customer service and data overages finally lost me, @Telus @TELUSsupport. Hello, @FreedomMobile! Let’s be friends.