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Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 32% Phone (32%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria TV 1 month ago
Victoria Internet 3 months ago
Victoria Internet 4 months ago
Victoria Internet 4 months ago
Victoria Phone 4 months ago
Victoria Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • BriApp
    Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • MargoBr35101072
    Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • Matpoirier
    Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • eboerschke
    Duke Boerschke (@eboerschke) reported

    @FreedomMobile I have enjoyed your service for years….until now that is. Stop telling me my credit card is not valid! My bank says otherwise. A google search shows many customers with same issue. The issue is your payment system not the credit cards #freedommobile

  • gamegirlie2007
    Laura Slater (@gamegirlie2007) reported

    @freedomsupport I’ve had many weeks of delayed texts and not sent texts, maybe a new SIM card would help? I’ve started carrying around the sim removal tool because that’s how often I’m taking it out and restarting it. @FreedomMobile

  • eboerschke
    Duke Boerschke (@eboerschke) reported

    @freedomsupport Your payment system is flawed. Look on reddit and see how many customers are reporting same issue. Maybe Quebecor will fix

  • GogoLand6
    Gogo Land (@GogoLand6) reported

    @freedomsupport Why do I have to verify my account EVERY time I log into your site on my personal device?!! Please, fix this.

  • Michael70858663
    Michael (@Michael70858663) reported

    @freedomsupport You just want me to DM so people don't get to see what kind of company you really are I'd rather just tweet my problems out about your crappy company

  • Michael70858663
    Michael (@Michael70858663) reported

    @freedomsupport This company is a joke, treats customers like ****

  • eboerschke
    Duke Boerschke (@eboerschke) reported

    @freedomsupport It is not just a concern for me. Look at Reddit and see how many customers are reporting being told their credit card was declined. We all know our credit card is good. Your processing system has a flaw and your customer rep was rude. Fix those issues.

  • carolhochu
    Carol Hochu (@carolhochu) reported

    @freedomsupport Help in the USA, have enabled data roaming but cannot get a network so no text or calls, how to do I get a network?

  • Max60840129
    Max (@Max60840129) reported

    @FreedomMobile Horrible customer service

  • ShawnChong7
    Shawn Chong (@ShawnChong7) reported

    @freedomsupport Is the Freedom cellular network down as of 12:00 pm in North Toronto? I can't make calls!