Freedom Mobile outages and service status in Victoria, British Columbia
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Victoria, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Victoria, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Victoria, British Columbia
Latest outage, problems and issue reports in Victoria and nearby locations:
-
Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia@FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service๐ฐ๐ฐ๐ฐ
-
Delroy Dyer ๐ป๐จ๐จ๐ฆ (@DelroyDyer89) reported from View Royal, British ColumbiaI keep getting messages about my nationwide data pass being drawn down, so I check to see what's up and I'm still on @FreedomMobile network. The whole point of getting that data is for when I'm up in the mountains, so why is it being used in the city?
-
Delroy Dyer ๐ป๐จ๐จ๐ฆ (@DelroyDyer89) reported from Victoria, British ColumbiaOne thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
-
Matt Poirier (@Matpoirier) reported from Saanich, British Columbia@rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.
-
Brian ืืฉื (@BriApp) reported from Saanich, British Columbia@freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Jayem ๐จ๐ฆ (@LXXIIpercent) reported@FreedomMobile I had the pixel. The worst phone I've ever had. Straight GARBAGE
-
Peg City ๐จ๐ฆ (@wpgAce) reported@themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider
-
Keith (@Keithito) reported@FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone
-
manish midha (@midha_manish) reported@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
-
Spike (@HeyimSpike) reported@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
-
traffic controller (@trafficcntrlchd) reported@FreedomMobile been on hold for over an hour twice to get a usage report for Aug 15- Sep 15 2025. Why is it so difficult to get in touch with support. Texted, WhatsApp, called. What else can I do? Please get in touch and help out. @FreedomMobile
-
Joe bala (@joebalacan) reported@FreedomMobile @FreedomMobile I have officially filed a CCTS complaint regarding the refusal of service for fraud victims and the loop between 611/Retail. I am waiting for an Executive Case Manager to call me to honor the deal confirmed in record C103123786. @FreedomMobile
-
Allen (@RealAllenTV) reported@FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane
-
Temi๐๐ (@temid4yo) reported@FreedomMobile can you pick up the customer care line omggg
-
Jasmine Kaur G (@jgarcha) reportedWell. @Rogers Shaw, whoever they are doesnโt seem to keen on fighting to keep a 20+ year customer so letโs play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.