Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 01/05/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

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City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • MargoBr35101072 Margo Bradley (@MargoBr35101072) reported from Central Saanich, British Columbia

    @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tinkushal Kushal (@tinkushal) reported

    @freedomsupport Hey, is unconditional call forwarding a paid service ? If yes, what are the charges

  • Steve_Genier Steve G (@Steve_Genier) reported

    Why is it not surprising that @freedommobile internet service is yet again slow as ****! Time to switch! #freedommobile #internetissues #neverending

  • h91678 Futuristic (@h91678) reported

    @freedomsupport I am with freedom mobile almost 2 years and i am counting these few days left to get the f out of freedom mobile ! GARBAGE ! i live in ottawa and half if time i have no data ! Usless 😡😡 DO NOT FALL FOR BIG DATA

  • CostaLariva gi_gi (@CostaLariva) reported

    @FreedomMobile your customer service is bad. I have asked to speak to a manger and they told me they where going to call me back. The supervisor can’t do anything about the agents inability of do their job.

  • baseball_layne Layne Douglas (@baseball_layne) reported

    Hey @freedomsupport , does network adjust the time for daylight savings, or is that me manually doing it? Up early for a swim meet so many not enough coffee yet, but I seem to remember the time just automatically updating?

  • FlipFlapp 187 Proof (@FlipFlapp) reported

    @Gabriel_gko @freedomsupport I'm using my Roger's network work phone, honestly I hate to say it but Roger's is very stable and the price difference is getting more and more equal...

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @AwfulMcbad @FreedomMobile You don't know how many times I assumed without checking the balance before making a payment. :O I was $3 off a few months ago (forgot about an international call I made by accident, damn call forwarding, person was on vacation). Pay directly via freedom's website if urgent.

  • CostaLariva gi_gi (@CostaLariva) reported

    @FreedomMobile you guys have no customer service. You have been charging my husband 198$ a month for a plan that was supposed to be $65. Because the person that activated the line forgot to add the long distance. We have called twice and they are still charging for long distance.

  • TopLeftCorner2 TopLeftCorner2 (@TopLeftCorner2) reported

    @freedomsupport Hey there, J.L.! Read again. ⬆︎ I wasn't talking about your website, but your app. Aside from shutting down & restarting my phone (which I did, three times, with the same result on both cell & wifi networks), what would you suggest?

  • Kellryth Kelryth 🇨🇦 (@Kellryth) reported

    @DOPEboyTHC @freedomsupport wow, my first outage in what 5 years I think. Or maybe I just keep missing it. I had more outages with bell mobile than I do with Freedom. I can't comment on any other mobile company.