Freedom Mobile Outage Report in Victoria, British Columbia

The latest reports from users having issues in Victoria come from postal codes V8N, V8T and V9A.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (20%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (6%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	Internet	5 days ago
Victoria	Internet	5 days ago
Victoria	Phone	15 days ago
Victoria	Phone	one month ago
Victoria	Internet	2 months ago
Victoria	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

• Brian משה (@BriApp) reported 46 minutes ago from Saanich, British Columbia

  @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

• Matt Poirier (@Matpoirier) reported 58 minutes ago from Saanich, British Columbia

  @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• The Somm of All Things (@_Cee_Squared) reported 5 minutes ago

  @freedomsupport hi, I'm trying to pay my bill but I can't login with my phone number and pin. Even with express pay, it doesn't recognize my number as a Freedom phone number. Any help with this?

• Bad Wolf (nikolai) (@marvell70) reported 6 minutes ago

  @freedomsupport I've been having a problem with online bill payments. System error is constant. Aside from having to pay at the kiosk, what are my options?

• TEAM RECOVERY ACCOUNT (@ShipShapeCruise) reported 7 minutes ago

  @_Cee_Squared @freedomsupport Kindly send me a direct message to help you recover back your account

• Sandy Segeren (@ssinca95) reported 7 minutes ago

  @freedomsupport The scam calls stopped for a while. I assumed it was "Stirred Shaken" technology doing its work. Yeah, it's not working now. Several calls yesterday, 2 already this morning. No "the CRA doesn't have an arrest warrant" nor are there "packages waiting with CBSA"

• Tom Foolery (@TomFool1234) reported 8 minutes ago

  @FreedomMobile called freedom mobile and it wasn’t until the 4th person that actually knew what a SIM card was. Seriously! First person kept rushing me off the phone before knowing if I needed more help

• Razz (@rajcan7) reported 8 minutes ago

  @FreedomMobile This is not working.. can they fix this? Very poor service from the app.

• Tom Foolery (@TomFool1234) reported 10 minutes ago

  @freedomsupport With all due respect, being on twitter is not a replacement for not training your employees in the call centre or having them hang up on you when they can’t find out what a SIM card is

• Razz (@rajcan7) reported 14 minutes ago

  @FreedomMobile Using freedom from 4 years. Now I experience worst service 😒 😑. No one to help existing customer and they disconnected my service

• Ken (TANSTAAFL) Schnell (@KenSchnell) reported 16 minutes ago

  @AnthonyLacavera @FreedomMobile We need and deserve affordable wireless service. What it’s currently costing us is obscene.

• Jack Fisher (@Jack_Fisher_4) reported 17 minutes ago

  Have I been on WIND/Freedom my entire phone-having life? Yes. Do I want them to do better because sometimes when I reach my 5gb of data and can't access basic sites, it sucks - or when I'm, say, between major towns and there's no service - yes. Obviously. Please @Freedommobile