Freedom Mobile

Freedom Mobile Outage Report in Victoria, British Columbia

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The latest reports from users having issues in Victoria come from postal codes V8N, V8T and V9A.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Victoria, British Columbia 12/14/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Victoria, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Victoria.

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City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Phone
CanadaVictoria Internet
CanadaVictoria Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • Matpoirier Matt Poirier (@Matpoirier) reported from Saanich, British Columbia

    @rickk_james @freedomsupport Feeling the same way, being told tickets are resolved, when they're not, being told I might have to wait, meanwhile watching the phone sell out elsewhere. I was actually told my order was processed by an agent, only to find out it never was.

  • BriApp Brian משה (@BriApp) reported from Saanich, British Columbia

    @freedomsupport There's no point. We've done this time and time again. The problem isn't my phone, it's your towers.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • audiobeing PapaGord (@audiobeing) reported

    @freedomsupport looks like another issue none of your staff can help with. Why can’t I talk to a manager???

  • KansaraKetul ketul kansara (@KansaraKetul) reported

    @Hemal3490 @freedomsupport They should not charged once customer went away or port out. It’s doesn’t matter some one setup auto payment or not. System must stop charging the credit card. It’s ridiculous.

  • DeepakK01310323 big rig (@DeepakK01310323) reported

    I have been on hold more than 2 hours to talk with an agent this what you call customer service @FreedomMobile

  • pIanet_sandwich planet sandwich (@pIanet_sandwich) reported

    @freedomsupport Nah I’m not risking y’all screwing up our account even worse. I’d talk to someone on the phone or go into a store, but you charge for support that way so I’ll just keep telling people what a crappy company you are.

  • donschacter Don Schacter (@donschacter) reported from Toronto, Ontario

    @FreedomMobile terrible & annoying commercial

  • nl_rock chrisc (@nl_rock) reported

    @FreedomMobile on hold for 15 mins and then disconnected? Is this your customer service policy?

  • Jemini___ 🃏 (@Jemini___) reported

    @freedomsupport @AnthonyLacavera Please help me understand how my consumer rights are respected in this matter

  • ValenSinn my name is...Val (@ValenSinn) reported

    My phone is out of data again! @FreedomMobile sucks

  • darrellito D (@darrellito) reported

    @freedomsupport counting the days till I can switch networks. nothing works. $100 plan-$$$ AF phone was the only one available when covid started.. doesn't even have unlimited data. was worth it when I paid $50 but this SUCKS

  • pIanet_sandwich planet sandwich (@pIanet_sandwich) reported

    @FreedomMobile Anyone considering Freedom should know their coverage is poor and their customer service is awful. Recently moved and it was like pulling teeth trying to explain to them that a fully detached house doesn’t have apartment numbers. Then they turned off auto bill and blamed us.