Freedom Mobile

Freedom Mobile Outage Report in Waterloo, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterloo, Ontario 02/23/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.

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City Problem Type Report Time
CanadaKitchener Internet
CanadaKitchener Phone
CanadaKitchener Internet
CanadaCambridge Internet
CanadaCambridge Internet
CanadaKitchener Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • R0J0MI123 RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario

    @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • Carol18358107 Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Melibelieber24 Valxbelieber (@Melibelieber24) reported

    @TheJUNOAwards @FreedomMobile @ShawnMendes Scammers of the century tell well, a one-year-old tells better than you bought ****

  • sharonc21437993 sharon bieber (@sharonc21437993) reported

    @TheJUNOAwards @FreedomMobile @ShawnMendes Cancel 🖕🏻

  • _meuron 無論 (@_meuron) reported

    I have a $29 of Freedom mobile credit. I can transfer it to you for $20. You can use it if you are a pre-paid customer. Please contact me by June 8. #freedommobile

  • ashtarotth_ aninha VOTANDO (@ashtarotth_) reported

    @TheJUNOAwards @FreedomMobile lindoo MENDES ARMY BLACKOUT + #JFCShawnMendes

  • Melibelieber24 Valxbelieber (@Melibelieber24) reported

    @TheJUNOAwards @FreedomMobile @ShawnMendes **** Scammers

  • genericwordhere Jupiter (@genericwordhere) reported

    @FreedomMobile Hey Freedom, I was offered to upgrade the phones on my lines but was never told that I had to pay a connection fee upgrades. I have been with you since you were a different company and I had never paid for an upgrade. Now I have to pay $60 dlls I didnt know! Way to scam people

  • justicestinnn go stream justice 🍑 (@justicestinnn) reported

    @TheJUNOAwards @FreedomMobile @ShawnMendes wtf is this?? Justin had way more votes

  • M4tips Matias ♤ (@M4tips) reported

    @FreedomMobile @ShawnMendes Thiefs, i'll never collab with this anymore.

  • M4tips Matias ♤ (@M4tips) reported

    @TheJUNOAwards @FreedomMobile @ShawnMendes WHAT A ****? **** y'all, thiefs

  • wondexmendes sah votando (@wondexmendes) reported

    @TheJUNOAwards @shawnsstream @FreedomMobile Um MENDES ARMY BLACKOUT + #JFCShawnMendes