Freedom Mobile Outage Report in Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (18%)
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Wi-fi (7%)
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Total Blackout (6%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Shep's Subdivision and Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone | |
| Washington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jesse Taylor-Vigneux
(@JesseTayVigneux) reported
@freedomsupport Are you iOS15 as well? If not then you’re right it’s not just me (iOS15). Hmm… 🤔 Well! Hope there is a solution in the coming weeks. If it was ios15 specifically then I’d understand if it wasn’t top priority right now but as it might be iOS14 too then that changes things.
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Mario
(@mariosalomf) reported
@FreedomMobile has the worse customer service there is on this universe
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Marc Belisle
(@MARCBELISLE1) reported
@FreedomMobile has informed has informed me today; We don't have to provide quality service just cell phones and you better pay or else. Seriously?? I switched because unable to resolve issues since Summer 2020.. @OttawaCitizen @ottawasuncom part 1
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verna santos
(@sexyverna) reported
@missdesai88 @FreedomMobile Really sucks!!! Manager and the team sucks!
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bossman.
(@amaabarwuah) reported
@freedommobile if another one of your customer service representatives hang up on me again yall bout to get a cussing of a lifetime.
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verna santos
(@sexyverna) reported
@freedomsupport @MikeBolger8 This company sucks especially the customer service!
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◽️tweet◽️
(@_tweeeet_) reported
@freedomsupport @bella1973jj I’m glad to hear that you are “excited“ about 5G. Presumably your service depends on partner networks which I must roam on. These partner networks would have 5G service, no? Why could we not use that 5G when signed up with you? It’s not a technical limitation.
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Hugh Jayniss
(@QTommy88) reported
@freedomsupport Hey My Tab balance is at 0 and I have had my phone for 2 years plus. It is saying I am ineligible for an upgrade, but I am pretty sure I am. Please help I want to get the LG G8
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Fredward Bureau-Russell
(@BureauRussell) reported
@FreedomMobile When are you going to have support in Kirkland Lake Ontario
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Purple Crow TOHLPC 🦎
(@PurpleCrow27) reported
Hey "Freedom Mobile"! If you want any of my money, CALL ME, and SERVE ME! Otherwise you are not a 'communication service' and not interested in your current customers. Calling you and everyone else like you out publicly. Get your **** together, humans! @FreedomMobile