Freedom Mobile outages and service status in Waterloo, Ontario

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Freedom Mobile generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 12, 10:00 PM EDT	0	0
May 12, 10:20 PM EDT	0	0
May 12, 10:40 PM EDT	0	0
May 12, 11:00 PM EDT	0	0
May 12, 11:20 PM EDT	0	0
May 12, 11:40 PM EDT	0	0
May 13, 12:00 AM EDT	0	0
May 13, 12:20 AM EDT	0	0
May 13, 12:40 AM EDT	0	0
May 13, 1:00 AM EDT	0	0
May 13, 1:20 AM EDT	0	0
May 13, 1:40 AM EDT	0	0
May 13, 2:00 AM EDT	0	0
May 13, 2:20 AM EDT	0	0
May 13, 2:40 AM EDT	0	0
May 13, 3:00 AM EDT	0	0
May 13, 3:20 AM EDT	0	0
May 13, 3:40 AM EDT	0	0
May 13, 4:00 AM EDT	0	0
May 13, 4:20 AM EDT	0	0
May 13, 4:40 AM EDT	0	0
May 13, 5:00 AM EDT	0	0
May 13, 5:20 AM EDT	0	0
May 13, 5:40 AM EDT	0	0
May 13, 6:00 AM EDT	0	0
May 13, 6:20 AM EDT	0	0
May 13, 6:40 AM EDT	0	0
May 13, 7:00 AM EDT	0	0
May 13, 7:20 AM EDT	0	0
May 13, 7:40 AM EDT	0	0
May 13, 8:00 AM EDT	0	0
May 13, 8:20 AM EDT	0	0
May 13, 8:40 AM EDT	0	0
May 13, 9:00 AM EDT	0	0
May 13, 9:20 AM EDT	0	0
May 13, 9:40 AM EDT	0	0
May 13, 10:00 AM EDT	0	0
May 13, 10:20 AM EDT	0	0
May 13, 10:40 AM EDT	0	0
May 13, 11:00 AM EDT	0	0
May 13, 11:20 AM EDT	0	0
May 13, 11:40 AM EDT	0	0
May 13, 12:00 PM EDT	0	0
May 13, 12:20 PM EDT	0	0
May 13, 12:40 PM EDT	0	0
May 13, 1:00 PM EDT	0	0
May 13, 1:20 PM EDT	0	0
May 13, 1:40 PM EDT	0	0
May 13, 2:00 PM EDT	0	0
May 13, 2:20 PM EDT	0	0
May 13, 2:40 PM EDT	0	0
May 13, 3:00 PM EDT	0	0
May 13, 3:20 PM EDT	0	0
May 13, 3:40 PM EDT	0	0
May 13, 4:00 PM EDT	0	0
May 13, 4:20 PM EDT	0	0
May 13, 4:40 PM EDT	0	0
May 13, 5:00 PM EDT	0	0
May 13, 5:20 PM EDT	0	0
May 13, 5:40 PM EDT	0	0
May 13, 6:00 PM EDT	0	0
May 13, 6:20 PM EDT	0	0
May 13, 6:40 PM EDT	0	0
May 13, 7:00 PM EDT	0	0
May 13, 7:20 PM EDT	0	0
May 13, 7:40 PM EDT	0	0
May 13, 8:00 PM EDT	0	0
May 13, 8:20 PM EDT	0	0
May 13, 8:40 PM EDT	0	0
May 13, 9:00 PM EDT	0	0
May 13, 9:20 PM EDT	0	0
May 13, 9:40 PM EDT	0	0
May 13, 10:00 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Wi-fi	2 months ago
Kitchener	Internet	3 months ago
Kitchener	Phone	5 months ago
Kitchener	Internet	10 months ago
Cambridge	Internet	10 months ago
Cambridge	Internet	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

dantran 🇨🇦 (@dantran88) reported 19 seconds ago from Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
Carol (@Carol18358107) reported 25 minutes ago from Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
gordon caswell (@gordoncaswell) reported 40 minutes ago from Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
dantran 🇨🇦 (@dantran88) reported 41 minutes ago from Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
RJM123 (@R0J0MI123) reported 51 minutes ago from Shep's Subdivision, Ontario
@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?
Mariana Ostache (@MarianaOstache) reported 54 minutes ago from Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

rehan (@wawast) reported 4 minutes ago
@FreedomMobile I've not been able to get a hold of support regarding my cell phone service through freedom mobile WhatsApp support. tried multiple times but got no responses after waiting many hours. On one occasion the wait was 6+ hours and then I was kick'd off the queue.
Aन၇нပमпТяईपаош (@ATripathy1) reported 5 minutes ago
@FreedomMobile why not offer shared plans with such excellent service.
Chris (@Silverxx27) reported 9 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Laith Khalil (@laithkhalil) reported 10 minutes ago
@FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!
Yojenkz (@JYojenkz) reported 11 minutes ago
@FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.
Caitlin (@caitlinnspencer) reported 12 minutes ago
@FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??
Tristan Carpio (@TrisCarpio) reported 13 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Laurentian Elite (@EliteLaurentian) reported 14 minutes ago
@FreedomMobile why isn’t cell service available in the tunnels of the new Eglinton Crosstown LRT in Toronto? All the other carriers seem to offer it
Sharayah Palmer (@SharayahPalmer) reported 15 minutes ago
@FreedomMobile How about you guys figure out how to make it so people don’t wait on hold for an hour to see why their internet isn’t working… I say this as I actively sit on hold. Terrible customer service
A. (@mcfaddders) reported 21 minutes ago
Hey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.