Freedom Mobile outages and service status in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
The most common problems reported in this area mention Wi-fi.

Wi-fi (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 13, 6:20 PM EDT	0	0
Apr 13, 6:40 PM EDT	0	0
Apr 13, 7:00 PM EDT	0	0
Apr 13, 7:20 PM EDT	0	0
Apr 13, 7:40 PM EDT	0	0
Apr 13, 8:00 PM EDT	0	0
Apr 13, 8:20 PM EDT	0	0
Apr 13, 8:40 PM EDT	0	0
Apr 13, 9:00 PM EDT	0	0
Apr 13, 9:20 PM EDT	0	0
Apr 13, 9:40 PM EDT	0	0
Apr 13, 10:00 PM EDT	0	0
Apr 13, 10:20 PM EDT	0	0
Apr 13, 10:40 PM EDT	0	0
Apr 13, 11:00 PM EDT	0	0
Apr 13, 11:20 PM EDT	0	0
Apr 13, 11:40 PM EDT	0	0
Apr 14, 12:00 AM EDT	0	0
Apr 14, 12:20 AM EDT	0	0
Apr 14, 12:40 AM EDT	0	0
Apr 14, 1:00 AM EDT	0	0
Apr 14, 1:20 AM EDT	0	0
Apr 14, 1:40 AM EDT	0	0
Apr 14, 2:00 AM EDT	0	0
Apr 14, 2:20 AM EDT	0	0
Apr 14, 2:40 AM EDT	0	0
Apr 14, 3:00 AM EDT	0	0
Apr 14, 3:20 AM EDT	0	0
Apr 14, 3:40 AM EDT	0	0
Apr 14, 4:00 AM EDT	0	0
Apr 14, 4:20 AM EDT	0	0
Apr 14, 4:40 AM EDT	0	0
Apr 14, 5:00 AM EDT	0	0
Apr 14, 5:20 AM EDT	0	0
Apr 14, 5:40 AM EDT	0	0
Apr 14, 6:00 AM EDT	0	0
Apr 14, 6:20 AM EDT	0	0
Apr 14, 6:40 AM EDT	0	0
Apr 14, 7:00 AM EDT	0	0
Apr 14, 7:20 AM EDT	0	0
Apr 14, 7:40 AM EDT	0	0
Apr 14, 8:00 AM EDT	0	0
Apr 14, 8:20 AM EDT	0	0
Apr 14, 8:40 AM EDT	0	0
Apr 14, 9:00 AM EDT	0	0
Apr 14, 9:20 AM EDT	0	0
Apr 14, 9:40 AM EDT	0	0
Apr 14, 10:00 AM EDT	0	0
Apr 14, 10:20 AM EDT	0	0
Apr 14, 10:40 AM EDT	0	0
Apr 14, 11:00 AM EDT	0	0
Apr 14, 11:20 AM EDT	0	0
Apr 14, 11:40 AM EDT	0	0
Apr 14, 12:00 PM EDT	0	0
Apr 14, 12:20 PM EDT	0	0
Apr 14, 12:40 PM EDT	0	0
Apr 14, 1:00 PM EDT	0	0
Apr 14, 1:20 PM EDT	0	0
Apr 14, 1:40 PM EDT	0	0
Apr 14, 2:00 PM EDT	0	0
Apr 14, 2:20 PM EDT	0	0
Apr 14, 2:40 PM EDT	0	0
Apr 14, 3:00 PM EDT	0	0
Apr 14, 3:20 PM EDT	0	0
Apr 14, 3:40 PM EDT	0	0
Apr 14, 4:00 PM EDT	0	0
Apr 14, 4:20 PM EDT	0	0
Apr 14, 4:40 PM EDT	0	0
Apr 14, 5:00 PM EDT	0	0
Apr 14, 5:20 PM EDT	0	0
Apr 14, 5:40 PM EDT	0	0
Apr 14, 6:00 PM EDT	0	0
Apr 14, 6:20 PM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Wi-fi	19 days ago
Kitchener	Internet	2 months ago
Kitchener	Phone	4 months ago
Kitchener	Internet	9 months ago
Cambridge	Internet	9 months ago
Cambridge	Internet	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

dantran 🇨🇦 (@dantran88) reported 15 minutes ago from Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
dantran 🇨🇦 (@dantran88) reported 28 minutes ago from Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
RJM123 (@R0J0MI123) reported 34 minutes ago from Shep's Subdivision, Ontario
@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?
Mariana Ostache (@MarianaOstache) reported 50 minutes ago from Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
Carol (@Carol18358107) reported 52 minutes ago from Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
gordon caswell (@gordoncaswell) reported 55 minutes ago from Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

liyahcove🦋 (@Aliyah71957449) reported 34 seconds ago
@FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!
Mike Bryan (@mikebryan) reported 3 minutes ago
@PKP_Qc @FreedomMobile customer since 2018 and have asked about a no cost phone upgrade as a loyal customer. At this time, all options presented to me as a client include auto-pay & this is a reason to leave Freedom. Can policy be reviewed in this?
This Is a Collective (@thiscollective) reported 4 minutes ago
@FreedomMobile - 90 minutes on hold. Internet still down. You text messaging support it sporadic at best. May need to find another provider.
Laith Khalil (@laithkhalil) reported 8 minutes ago
@FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!
Arise (@Ariseskater) reported 10 minutes ago
@FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan
Dorseys Cloaca (@Dorseyscloaca) reported 12 minutes ago
@FreedomMobile I thought customer service was available until 1am ET?
Eve (@Eve62617669) reported 13 minutes ago
@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
David bristow (@Davidbr14133727) reported 14 minutes ago
@FreedomMobile I'm having connectivity issues with my Motorola e15
Silvia C. (@SilviaCai) reported 18 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
gbreezie (@garry568) reported 21 minutes ago
@FreedomMobile Hi, when will you support eSIM for Samsung watch? Not fair you support Apple but not Samsung.