Freedom Mobile Outage Report in Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (58%)
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Phone (32%)
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Total Blackout (5%)
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Wi-fi (4%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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Carol
(@Carol18358107) reported
from
Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@Steve57280634) reported
@freedomsupport I just got my new phone from freedom on Tuesday and found out on Wednesday that the screen is cracked and have been getting a huge run around and no help in dealing with this issue
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Chrome Web Store
(@chromewebstore_) reported
@FreedomMobile freedom mobile I love your plan but you can't be saying **** like this
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Apocalypse Val
(@ValenSinn) reported
@freedomsupport have a problem again!
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Marie Boyce
(@MarieBoyce7) reported
@freedomsupport I want people to be aware about Freedoms poor customer care and expensive service.
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Saleem Shady
(@SaleemShadyy) reported
@FreedomMobile so *** I lose service when I go under a blanket
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Marie Boyce
(@MarieBoyce7) reported
@freedomsupport I am so disappointed and disgusted with your Customer Care team who would not help us out for ridiculous US charges. Every other mobile company we deal with has a $10/ day US plan and Freedom just soaked my son. Your staff would not listen and only wanted to argue
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Devon Hargreaves 🇨🇦🇺🇦
(@DevonHargreaves) reported
I have 3 friends from Ukraine in #YQL, as they work towards ESL & finding employment, they need reliable phone plans. @FreedomMobile has a pre-paid plan, talk,text,2g/mo, at $99/6 mo. As they don't currently have funds, if you'd like to help them out, send me a message!
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@sungmanitu88
(@sungmanitu88) reported
It's unusual for me to actually thank my service provider @FreedomMobile but I think it's only fare as I still have the ability to have 2 communication devices in operation. I promise I will catch up on my bills ASAP. 🙏
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BrotherBob
(@SirBrotherBob) reported
@FreedomMobile I’m on a prepaid plan and am having trouble topping up (both on my own account and through express payments). I get an unexpected error when using any of my multiple credit and debit cards. Is it possible to top up in store at all?
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x - Coldplay_Oilers
(@coldplay_oilers) reported
For anyone considering @FreedomMobile for home internet, don’t bother. Their customer support is absolutely terrible. @freedomsupport