Freedom Mobile Outage Report in Waterloo, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (56%)

2. 

   Phone (34%)

3. 

   Total Blackout (5%)

4. 

   Wi-fi (3%)

5. 

   E-mail (2%)

6. 

   TV (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.

City	Problem Type	Report Time
Kitchener	Internet	one month ago
Kitchener	Phone	3 months ago
Kitchener	Internet	7 months ago
Cambridge	Internet	8 months ago
Cambridge	Internet	8 months ago
Kitchener	Phone	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• gordon caswell (@gordoncaswell) reported 20 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

• dantran 🇨🇦 (@dantran88) reported 49 minutes ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

• dantran 🇨🇦 (@dantran88) reported 59 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Dollars to Donuts (@goaldigger77) reported 2 minutes ago

  @FreedomMobile oh and yes...their customer service was absolutely useless as ****!!! I did a lot of digging myself to get the info I needed and they had no choice to admit they had it all along once I had the proof! I wasn't gonna let them get away with that garbage!!!

• Rosie (@ytRosie) reported 3 minutes ago

  @FreedomMobile My **** locked in @34 dollars before tax

• Andrew F (@mycenaean2024) reported 4 minutes ago

  @FreedomMobile I ain't coming back to the network

• SS (@FNN23) reported 6 minutes ago

  @FreedomMobile Terrible service in my area...big regrets

• Dutty Boukman (@originaljcl) reported 8 minutes ago

  Esim options are terrible for Canadians. Like even the new @FreedomMobile ones... $30 for 5GB, stinky.

• Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported 8 minutes ago

  @FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.

• bara1 (@baratwo) reported 10 minutes ago

  @FreedomMobile The worst service in the planet, DO NOT HIRE THEM!!!!!!!

• Cubby (@Cubby1412) reported 10 minutes ago from The Beaches, Ontario

  I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality

• AkiraSpectrum (@AkiraSpectrum) reported 14 minutes ago

  @FreedomMobile I spend 2+ hours with technical support, they say they can't fix my issue so I had to port out. Then you claim that no rep accessed my account and you have no record of it---how convenient @cbcmarketplace @cbcmarketplace

• Bad Dad (@BadDad2023) reported 14 minutes ago

  @FreedomMobile Worst provider ever, DO NOT FALL FOR IT!!!