Freedom Mobile Outage Report in Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (56%)
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Phone (34%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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RJM123
(@R0J0MI123) reported
from
Shep's Subdivision, Ontario
@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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Carol
(@Carol18358107) reported
from
Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Wong
(@alankcwong) reported
@FreedomMobile And still down 48+ hours and counting now. #rogersoutage
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PaulyB
(@PaulyB46808197) reported
@freedomsupport yes....I want a credit for one day's lost service
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Nicole Janette
(@nicolejanette16) reported
Nobody: Freedom Mobile: We’re going to cut your cell and data service, again and again when you travel as a lone female traveler...even when you ask for it to be restored. @FreedomMobile
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Minority Mind
(@MinorityMind1) reported
Rogers really out here with the audacity to claim to be reliable while screwing over a whole country. As reliable as their broke *** customer service! @Rogers you suck! #FreedomMobile for the win!
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Insane_But_Not_Alone
(@InsaneNotAlone) reported
from
Edmonton, Alberta
@FreedomMobile If the Shaw Rogers merger goes through I will be leaving Freadom. I do not support the monopoly that is the Canadian mobile service
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Alex Tucci
(@Drevils4) reported
@alankcwong @FreedomMobile Freedom mobile has been working through all this crap not sure what your issue is.. never had an issue with freedom and I've been with them since WIND. Best 65$ a month with 30gig LTE AND UNLIMITED 4G AFYER THE 30 LTE
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James Simpson 4x💉
(@j2simpso) reported
An open question for Canadian telcos over the Rogers network outage earlier this week. Why did you deny Canadians the ability to dial 911? Shame on you @Bell_Support @TELUS @FreedomMobile for failing to provide such a critical service to Rogers customers in need!
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DevilsCoffeeTable
(@SnapsMcCoy) reported
@FreedomMobile Too bad @FreedomMobile 's service is less than the service of the Apollo.....they went to the moon and had service, we can't walk into Walmart
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Forster 🌻
(@npcforster) reported
@sarahkbingler @JulieMDPanneton @FreedomMobile Good news! Rogers has to sell off Freedom Mobile. Bad news: Quebecor has been *approved* to buy it but it seems they use Rogers networks for 4G. There’s no real choice in Canada.
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The Squrly 1
(@SSqurl) reported
@freedomsupport @Mantoniette13 No **** same in BC. Apparently Mon it's over