Freedom Mobile outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

Freedom Mobile signals over the past 24 hours, with local activity from Waterloo, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  dantran 🇨🇦 (@dantran88) reported 52 seconds ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

• 
  dantran 🇨🇦 (@dantran88) reported 12 minutes ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

• 
  Mariana Ostache (@MarianaOstache) reported 23 minutes ago from Kitchener, Ontario

  Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

• 
  Carol (@Carol18358107) reported 37 minutes ago from Kitchener, Ontario

  @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

• 
  RJM123 (@R0J0MI123) reported 42 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

• 
  gordon caswell (@gordoncaswell) reported 57 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Parag Gajjar (@PARAG4591) reported 4 minutes ago

  Customer since 2017. @FreedomMobile says my contract showed the wrong TradeUp amount. 6 months later they added $669 and won’t waive it. Their mistake, my cost.

• 
  Mac ✭ (@MacVisionz) reported 9 minutes ago

  @FreedomMobile can you guys fix my cell phone service in downtown Toronto? I shouldn’t be getting better service in rural areas.

• 
  🇨🇦 Ralph FranSpringman 🌷🌞🌷 (aka Frathos)🇨🇦 (@FrathosCAN) reported 11 minutes ago

  @Kotaku WTF is up with the unclosable @FreedomMobile ad on your website? The little X to close ad doesn't do jack **** so rather than wasting my time (I'm already a FM client), I had no other choice but to leave the site & not read the content I opened on the first place. #BadWebDesign

• 
  Maria Miccoli (@sistermedia) reported 13 minutes ago

  @PKP_Qc @FreedomMobile Getting a hard PDP authentication data block. Reps ignored the network error to push to upsell a phone (scam). Filed complaint with @CCTS_CPRST Just want my data re-provisioned, been w/Freedom 10 years. Stop scamming!

• 
  Neeraj Bagai (@neeraj_bagai) reported 13 minutes ago

  @FreedomMobile Unable to get thru your customer service, can you please help

• 
  Jay (@sh_jags) reported 14 minutes ago

  @FreedomMobile Service down

• 
  J.S. Karma (@EtInferius) reported 14 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  This Is a Collective (@thiscollective) reported 15 minutes ago

  . @FreedomMobile - your TV app update has failed. I would at the least expect the company to email users to say - 'its broken'. So essentially I am paying for a service that I can't use until you fix it.

• 
  Dgrootonis (@iamgroot11) reported 15 minutes ago

  @FreedomMobile Team fireworks, it’s too bad that the freedom mobile arch was CLOSED and did t host fireworks on CANADA DAY.

• 
  Jennifer (@JTkksmom) reported 20 minutes ago

  Why does @FreedomMobile have to be so difficult? Not enjoying this customer service at all