Freedom Mobile Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (70%)
-
Phone (14%)
-
Wi-fi (7%)
-
Total Blackout (5%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
-
Carol
(@Carol18358107) reported
from
Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
-
RJM123
(@R0J0MI123) reported
from
Shep's Subdivision, Ontario
@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?
-
Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
-
gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
-
dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Freedom_Gypsy20
(@Freedom_Gypsy20) reported
@FreedomMobile I switched providers and bought this plan specify because I was going to Mexico for 2.5 months (from Canada) My phone did not work anywhere in Mexico and I spent hours on the phone w tech support over the course of days with no resolve. VERY disappointing!!! I DO NOT recommend!
-
Uprise Edmonton
(@UpriseEdmonton) reported
@FreedomMobile I pay $35 or maybe less with that plan on autopay. Happiest customer ever!!! I got a random additional data so I’m at 100GB in CAD-US-MEX. My only complaint is the roaming issues I had over my trip in Europe.
-
Stewart 🏴 🇨🇦
(@Stewmeak) reported
@FreedomMobile Mobile signal in the south of Calgary is so weak with so many dark spots
-
Susan Smarz
(@SueSmarz) reported
@FreedomMobile No I haven’t and I have been a loyal customer. I have recommended people to you. No one ever told me about buying out the phones after two years and this is not the first time I’ve traded up. I plan on bringing the phones back. Not OK
-
Garnet Leavoy
(@GLeavoy82042) reported
@FreedomMobile what service are they doing for the people other than stealing their property the money they have earned and saved over their lifetime
-
Lily
(@Lily08901017) reported
@FreedomMobile Why don't you say this us ONLY for new acct. If you are already a customer, get nothing.
-
Student
(@KarTof_6975) reported
Dear @uoft #international_students from a personal experience, I recommend buying your mobile plans from @FreedomMobile instead of @Bell , their customer service is way better, plans are great, autopay is on credit not debit, which is safer!
-
Within Reason
(@unlimitednrg) reported
@FreedomMobile I thought we were supposed to have mobile service inside the Toronto subway system moving forward with Rogers taking on the responsibility of supplying it
-
MR TUXX🐾🐶
(@MRTUXX1111) reported
@FreedomMobile Worst coverage ever
-
Gopnik
(@Whom_John_Galt) reported
@FreedomMobile Remember when it was unlimited? That was your selling point for your **** coverage.