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Freedom Mobile

Freedom Mobile outages and service status in Waterloo, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

CityProblem TypeReport Time
Kitchener Internet 13 days ago
Kitchener Wi-fi 2 months ago
Kitchener Internet 4 months ago
Kitchener Phone 6 months ago
Kitchener Internet 10 months ago
Cambridge Internet 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • Carol18358107
    Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • R0J0MI123
    RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario

    @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

  • MarianaOstache
    Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • gordoncaswell
    gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • n_arm1979
    Nathan A | Researcher | 🇨🇦🇮🇱 (@n_arm1979) reported

    Pay more, get less. That’s the @FreedomMobile motto — unstable internet, unresponsive support. Hard pass. ❌📡 @CBCNews @globalnews

  • jgarcha
    Jasmine Kaur G (@jgarcha) reported

    Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

  • sh_jags
    Jay (@sh_jags) reported

    @FreedomMobile Service down

  • TrisCarpio
    Tristan Carpio (@TrisCarpio) reported

    @FreedomMobile hello having trouble activating an esim. Can you assist

  • wpgAce
    Peg City 🇨🇦 (@wpgAce) reported

    @themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider

  • Davidbr14133727
    David bristow (@Davidbr14133727) reported

    @FreedomMobile I'm having connectivity issues with my Motorola e15

  • JRTeodoro4
    JrT (@JRTeodoro4) reported

    @FreedomMobile Is there problem with your internet today? December 16th?

  • GTM618
    Gamer Graham (@GTM618) reported

    @FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.

  • midha_manish
    manish midha (@midha_manish) reported

    @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

  • midha_manish
    manish midha (@midha_manish) reported

    @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services