Freedom Mobile Outage Report in Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (60%)
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Phone (28%)
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Wi-fi (5%)
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Total Blackout (5%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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Carol
(@Carol18358107) reported
from
Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kristian King
(@_kristianking_) reported
@FreedomMobile is the worst company on this green earth
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🇨🇦Amy Lauren💉💉💉
(@amylauren3) reported
My friend tells me to switch to #freedommobile to save some moneyI just looked at plans. 25GB on a special deal is 60. It’s a bonus deal for the 25. 40GB is 80…. Why would I switch from @TELUS when I’m getting like 20 for 80 or could switch to 40 for $90. Way better service
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Vikas Sequeira
(@vsmusic2000) reported
@freedomsupport It's been 10 days and no one that I've contacted in Freedom can solve my issue, including supervisors and escalated tech support. No data activated from 10 days, multiple SIM replacements, several hours spent on chat and in-person and yet NO ONE can resolve this
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Joe 🇨🇦
(@joemorin73) reported
@freedomsupport we're experiencing no service at uplands and Paul Anka in Ottawa.
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Gerry farkas
(@Gerryfarkas9) reported
@freedomsupport Now try and find a wide frame tv anywhere. It’s important to sell a customer on the benefits of a feature not just sell features. And back then they thought an 85” tv was crazy. They had asked me what size I wanted….
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Blyssful Beauty
(@blyssfulbeauty) reported
@freedomsupport The agent tried for me this morning but they got same error - credit card payments aren’t available at the time? And think it’s a glitch in the system, as I used top up last week to pay my tab off and it workd. I Do you know if there is an issue with the payment on ITs side?
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cyd ស៊ីដ
(@cydniechanel) reported
@FreedomMobile I now have $1k+ worth of charges added to my account, for reasons still undetermined, and have no phone to use... even though my next bill is only due on February 24th...and no one is available to give real help or answers.
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Stephen Rees
(@stephen_rees) reported
.@freedomsupport I have No Service at Arbutus Ridge in Vancouver. Can you tell me when service will be restored?
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Julia MacMonkey
(@MommeMonkey) reported
@freedomsupport are their issues with topping up pay your way accounts right now??
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Ian
(@Ian29206698Ian) reported
@freedomsupport I try that I called and the manager was rude and not willing to help me out I'm beyond pissed at what you're company did