Freedom Mobile Outage Report in Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (8%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Avi Barua
(@AviBarua15) reported
@freedomsupport However, when I called customer care today, I was told I will not get any credit of 45 dollars so called up gradation fee Ok, is it a fault of mine or your sales policy? I was quite loyal to freedom, although I had offers from Telus via my company..cont
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JULZ
(@herJulz) reported
@FreedomMobile Thanks for your HORRIFIC customer service and @Moto for not standing by your products!! #lessonlearned
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Peter
(@Piotrack) reported
@FreedomMobile Keep getting "network unavailable" on my pixel 6. Vancouver through Surrey and everywhere in-between. :( 0979
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Jordan Ivey
(@Chaka015) reported
@FreedomMobile Avoid this place. The coverage is terrible. The staff is rude. I am happy i left.
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Paz Jurado
(@PazJurado89) reported
@FreedomMobile @freedomsupport I had talk with a very rude supervisor, I asked his name and He said he can’t give me that information! I ask him to please speak slower and he didn’t, very bad service!!
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Calipha Turney
(@WEATHERxCALIPHA) reported
@Exeoon @FreedomMobile They still have yet to provide true 4G nevermind 5G, not to mention much of their service outside of the major metropolitan areas is reduced down to 3G.
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SS
(@FNN23) reported
@freedomsupport @RichardFHowes it has happen to me...gave me these credits and told me they would stay as long I stayed a customer....you lied...sorry sir your credits have expired and we can't bring them back..blah blah blah....liars!
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Adam Glazier
(@AdamGlazier4) reported
@FreedomMobile I payed my prepaid bill yesterday and you cancelled my service today and won’t refund me what a way to treat customers I only got 3 hours of service for 67.50 what a joke
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𝕴𝖓𝖋𝖎𝖓𝖎𝖙𝖊 ∞
(@CD604) reported
@Gaming1Canadian @seastar898 @FreedomMobile I don't care who owns who. I got a better deal and it's packaged with my Internet as well. I'm paying a crap ton less per month than before on both bills. I won no matter how I look at it.
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Nurse Lawn Care
(@nurselawncare) reported
@freedomsupport How about you guys fix your service in Ottawa, running a business is hard when your customers can’t reach you. Just sayin.