Freedom Mobile Outage Report in Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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RJM123
(@R0J0MI123) reported
from
Shep's Subdivision, Ontario
@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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Carol
(@Carol18358107) reported
from
Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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𝕊𝕒𝕞𝕦𝕖𝕝 𝕆𝕦𝕘𝕒
(@Ougasam) reported
@freedomsupport @manisukhi I have been trying to upgrade or buy iPhone 24 pro max but the system says my line is not eligible. My calls went to some clueless agent in call centre in India. Text messages at answered by BOTS. Once a customer @freedommobile doesn't care.
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Billy
(@sikntrd15) reported
@freedomsupport We are flying people to the moon but cant get cell phone service in richmond hill
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ps
(@21psvk) reported
@freedomsupport Thank you. My order was made on the 17th (1st day) before noon, can I expect it soon? Also, what type of parcel service will you be using? Just looking to get an idea of the mail time as well.
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Chris Topher
(@RallyMD) reported
Does anyone else find that the @FreedomMobile page is utter garbage and won't ever load properly? I find it terribly annoying. Trying to look at their phones and what not but even when I log in with the app it refuses to load.
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JFT🇨🇦
(@jft_bets) reported
@freedomsupport You've told me it's at the discretion of the location to determine "like-new" & to proceed by calling your support line; I'm following up on the phone whilst hoping to have the terms & conditions looked over for unlawful practices that lock customers in deals with no real "trial"
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Jiggs
(@gilliankortje) reported
Oh hey there twitter. Just popped back on after a few years to tell you all that @FreedomMobile is a sack of ****. Just spent 4.5 hours chatting with customer "service" because they ****** up a phone plan and refuse to fix it.. Anyways, that's all. Do not use this provider.
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Frank.
(@JF_Viljoen) reported
@FreedomMobile iPhones work on your network now?? Had to switch away mere months ago due to having zero service reliability. In yyc mind you. Rep on the phone said it was a known and old issue
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Can I Fish
(@CanIFish1) reported
@freedomsupport Hi my wife is having issues with her phone. Her own phone constantly calls her and dozens of unknown callers call her all day
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Mohit
(@Mohit26013158) reported
@FreedomMobile Fido offering me 25GB for 40$. You guys have a better offer or should I switch from your network?
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Billy
(@sikntrd15) reported
@freedomsupport @imeldamata I cant believe how absolutely crap this company is. Practically zero phone service and no willingness to help