Freedom Mobile Outage Report in Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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AGA
(@fatihce23) reported
@FreedomMobile Do not believe this terrible brand.. Keep away from Freedom for peace of your mind. Just a friendly warning.
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Adam
(@curtisyiskey) reported
@FreedomMobile Before being tricked into getting this..note that they do not have 5G capabilities. Hard enough to connect to LTE. Also, just ask them how fast their data speeds are (up and down). They will NEVER give you an answer. If you ask bell, they immediately say 100mbps up and down.
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shirtlesstoo 2.0
(@JFurrTO) reported
@freedomsupport I am the primary account holder, and the requirement to call your customer service is noted, and will cost you.
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AGA
(@fatihce23) reported
@freedomsupport This copy paste is just waste of time.. at least 10 times I spoke to your agent. I beg beg beg people keep away from this terrible brand. There is no word to describe their hypocrisy...
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Bisi
(@bissybody123) reported
@FreedomMobile I changed my phone, inserted my SIM card and I got a "network locked Sim card inserted " error.
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Esther
(@Esther46370627) reported
@freedomsupport I need help I have been trying to buy a phone for 5 hrs finally got someone on chat who cannot read English. Your phone line is down I need a human PLEASE I AM BEGGING!!!!!!
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Marcus Sobral
(@msobral2011) reported
So you are a @FreedomMobile customer for 4 years, find a deal on line, but as an existing customer you can’t take advantage of it. You are less valuable than a new customer.
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Sergei Goshko
(@keeperlink) reported
@FreedomMobile Could you please fix security issues in your system. Third time this year someone is trying to hack into my account by changing email on my freedom profile, then requesting pin reset. Your customer support only keep promising that it won't happen again...
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Jmack111
(@Jmack1117) reported
Called customer service at freedom mobile dealt with a so called supervisor named Hossam Aslan who refused to give me his employee number. 7 years with freedom after this experience cancelling my line. #freedommobile
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cm
(@Crackmacs) reported
@Gayosaurus @FreedomMobile I had it (mrs) and it was so awful downtown it was unuseable and i switched providers. Cheap data is useless unless it works.