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Freedom Mobile

Freedom Mobile Outage Report in Waterloo, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

CityProblem TypeReport Time
Kitchener Wi-fi 9 days ago
Kitchener Internet 2 months ago
Kitchener Phone 4 months ago
Kitchener Internet 8 months ago
Cambridge Internet 9 months ago
Cambridge Internet 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • gordoncaswell
    gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • MarianaOstache
    Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • dantran88
    dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Astral_Eggo
    Astral Ego (@Astral_Eggo) reported

    With @FreedomMobile, you get remarkable customer service -- you'll remark at how little they care about your health concerns, broken promises on discounts, and lip service support from customer retention, all for $65/m.

  • barefootcindyy
    🦋 (@barefootcindyy) reported

    @leeannelv1 @TELUSsupport @FreedomMobile i never had complaints but once I needed assistance: they apologized for the inconvenience AND emailed & texted me numbers who i can call to fix the problem IF i dont get contacted in an hour — i never had to call!

  • BrittanyBxtch_
    BrittanyMarie (@BrittanyBxtch_) reported

    @FreedomMobile what’s the point of a pin if your gunna do a verification check every time I go to sign in :/

  • ikigai91
    👁👁 (@ikigai91) reported

    @FreedomMobile cancellation service department is more toxic than a zoo full of snakes 🐍.

  • bizzlestin1994
    Justin Bieber Fan (@bizzlestin1994) reported

    @bizzledreadstin @FreedomMobile All Bad I Vote For #JFCJustinBieber

  • eric_poyntz
    Eric (@eric_poyntz) reported

    @freedomsupport “Help”

  • horaniichyx
    ♡︎ ꪜ𝓲ꪜ𝓲ꪖꪀ ♡🌙 (@horaniichyx) reported

    @freedomsupport do you guys have any special offers for existing customers? i’ve been with freedom for 2 years yet when i want to change my plan, i never see any good deals and offers :(

  • bizzlestin1994
    Justin Bieber Fan (@bizzlestin1994) reported

    @bizzledreadstin @FreedomMobile Unstable I Vote For #JFCJustinBieber

  • oAnaClark
    Ana in cANAda (@oAnaClark) reported

    @freedomsupport Thanks anyway. Your customer service hung up on me twice when I was trying to upgrade my plan. UPGRADE. They are aware that my intent was to upgrade. I was stuck w/ child in freezing cold and I had to rapidly use washroom yet none were avl.

  • Astral_Eggo
    Astral Ego (@Astral_Eggo) reported

    If you're considering using a provider whose automated twitter account asks you to DM them about your problems and then leaves you on unread, @FreedomMobile has you covered.