Freedom Mobile Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (71%)
-
Phone (13%)
-
Wi-fi (7%)
-
Total Blackout (5%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
Carol
(@Carol18358107) reported
from
Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
-
gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
-
dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
-
dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
-
Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Coco
(@Corinne35443671) reported
@freedomsupport Considering emergency alerts are suppose to go through WITHOUT any set up required, my phone has all alerts allowed. Turns out YOUR system can't handle Samsung S22+......perhaps you need to upgrade your technology.
-
Ty Best
(@dapperlibra) reported
@freedomsupport I need some help. Where would I find my PUK Code?
-
Chris On A Bike
(@ChrisOnABikeYEG) reported
@freedomsupport Okay I spent TWO HOURS going through the script with Freedom Support chat, where they had me erase all my wifi passwords and told me to delete my entire text history with everyone. They finally told me to go (on a holiday) to the mall to have my phone looked at.
-
CaptainHamster142
(@CHamster142) reported
@freedomsupport Is the mobile network in Calgary down? I can't make any calls, and when I tried the troubleshooter on the website to send me a support SMS, no message/sms showed up
-
Timothy Scott Wright-Jamieson
(@TimothyScottWr1) reported
@freedomsupport is there a phone number to contact you about wifi issue
-
Kait
(@kaustiel) reported
@freedomsupport I need help with my phone call forwarding to a phone that doesn’t exist
-
island man child
(@jonnhy99) reported
@FreedomMobile what's with bait & switch customer service? The call center says one thing, & the store says another both trying to do everything not to honor what your agents promised. Even says on file but changed it on the fly so as not to give it. Smh @CCTS_CPRST @CRTCeng
-
Cetreana Bailey
(@jamaicanwoman) reported
@freedomsupport @andiesantos @freedomsupport Any idea why my phone says Emergency calls only? Bill was paid November 7th.
-
Jamie Bodo🇨🇦 (Me/Myself/I)
(@BodoJA) reported
@FreedomMobile Why didn't the BC Emergency alert system test come on the network. No one in my house on Freedom got the notice. My work phone on Rogers received the notice.
-
Marie ANTONiETTE
(@Mantoniette13) reported
@freedomsupport Hello! I would really like to get a new iPhone. As you can see, my iPhone is a few years old now - 4??? And I grapple with memory problems and have to pay $5 of iCloud storage every month.