Freedom Mobile

Freedom Mobile Outage Report in Waterloo, Ontario

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The latest reports from users having issues in Waterloo come from postal codes N2V.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterloo, Ontario 07/18/2024 19:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Waterloo and Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Total Blackout
CanadaKitchener Total Blackout
CanadaKitchener Phone
CanadaKitchener Phone
CanadaKitchener Internet
CanadaKitchener Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • gordoncaswell gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • MarianaOstache Mariana Ostache (@MarianaOstache) reported from Kitchener, Ontario

    Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • dantran88 dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

  • Carol18358107 Carol (@Carol18358107) reported from Kitchener, Ontario

    @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Madmaxxxymize Yinghui Liu (@Madmaxxxymize) reported

    @freedomsupport Please help me, it been last for couple days already, otherwise I have to switch over to another company

  • IRaiseUFacts Think B4U Tweet (@IRaiseUFacts) reported

    @FreedomMobile Your coverage is terrible and you should feel terrible. 👎

  • DeerTai Tai Deer 🐯🦌 / Cola Katz 🐆 (@DeerTai) reported

    Just had a phone conversation with @FreedomMobile customer service and it was the most frustrating thing ever. Why do they even have one because nothing can be done over the phone, it has to be all in store, which during this pandemic, I don't want to go into a store.

  • iambluezz IamBluez (@iambluezz) reported

    After 12+ hours with @FreedomMobile trying to rectify issues with the same 5 troubleshooting techs and over 15 reps I asked them to simply refund me this months payment and I will go to THEIR OWN store and buy another sim. I even went further and said just give me a new 1. #nope

  • Jaiminp1481989 Jaimin patel (@Jaiminp1481989) reported

    @FreedomMobile @CTVNews @CBCToronto Freedom mobile terminated my service even after pre authorized payment..Disgusting service I have seen. I want to take serious action against freedom mobile.

  • chowing0823 Dennis **** (@chowing0823) reported

    @freedomsupport Most inapporpriae refund process been waiting for my refund for half a year. Is freedom mobile down the drain and has no money to refund for its customer ?

  • HoopsPopn PopnHoops (@HoopsPopn) reported

    @FreedomMobile You need to get better service before you can be trying out terrible health advice like this. Can’t even get service on Seymour Mountain or in parts of West Van. It’s disgraceful.

  • SandraRoveran Sandra Roveran (@SandraRoveran) reported

    @FreedomMobile By far the worst company I have ever has to deal with. They can't even do a simple number porting. The service works when it wants to, that is my reason for changing carriers. PLEASE DO NOT SIGN UP WITH THIS COMPANY IT IS NOT WORTH IT!!!!!!!!!!!

  • darryldinn Darryl Dinn (@darryldinn) reported

    @freedomsupport after 1h45m with "loyalty/retention" I was told my service might be cancelled because i have been out of zone too long (I was calling to get some extra data). I am at my parents avoiding covid in NL vs ON, they didn't seem care. Do better!

  • eugenestyles1 eugene styles1 (@eugenestyles1) reported