Freedom Mobile Outage Report in Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (51%)
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Phone (36%)
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Total Blackout (7%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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Carol
(@Carol18358107) reported
from
Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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stahrphighter
(@stahrphighter) reported
@FreedomMobile fix your payment system. Now I have $200+ in locked up pending charges because your bad card processing. Also love being hung up on by your reps or being told to call back tomorrow because they don't know how to fix something.
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Christmas Ho Ho Homo🎅❄️🎄☃️Jaye
(@ughaGHOST) reported
Lol about to change phone service providers. @FreedomMobile you're customer service is embarrassing.
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CH
(@clhui1) reported
@freedomsupport Well that was a failure. No help at all, can't wait to switch back to a reliable carrier but too bad they made us pay for a year already. Buyer beware!
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Imtiage Ahmed
(@ahmed_imti23) reported
@FreedomMobile i have received horrible customer service from one of your stores and they have lied to my face about certain things while ordering an iphone 12 pro max. Its been a month and when i ask them about an update they it could take a month or year, they dont know.
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CH
(@clhui1) reported
For those thinking of signing up with @FreedomMobile think twice. 4 hours and counting and the phone doesn't work.
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keshavjais
(@Keshav_Jais) reported
@FreedomMobile Paid deposit for new iPhone12Pro. Been 2 months now. Haven’t received it! Store employees have only 1 thing to say”Out of stock”! All other carriers have it available! Don’t need refund! Need new phone! Been customer for over 4years!! Worst service ever!!
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keshavjais
(@Keshav_Jais) reported
@freedomsupport I was no.6 on waiting list and if you’re telling me you guys were not able to get 6 iphones from Apple in more than 60 days then let’s just be real & you guys should just close down your business and start selling something else!!
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Aug
(@moositer) reported
@FreedomMobile I tried ordering a phone online but that seems to only be done through a agent that never answered me. So I missed out on the s20 fe 5g for 55 now it’s over 60 :/
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keshavjais
(@Keshav_Jais) reported
@freedomsupport @FreedomMobile Paid deposit for new iPhone12Pro. Been 2 months now. Never received it! Store employees have only 1 thing to say Out of stock”! All other carriers have it available Don’t need refund Need new phone! Been customer for over 4years! Worst service ever
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pipobrush
(@pipobrush) reported
@FreedomMobile Just woke up today that an auto payment went thru for my acct, even though I set it up every 23rd of the month. I called customer service and they said it was a GLITCH?! Did anyone else experience this? #freedommobile #toronto #TO