Freedom Mobile Outage Report in Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (48%)
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Phone (37%)
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Total Blackout (7%)
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Wi-fi (4%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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MochaRemedy
(@MochaRemedy) reported
@FreedomMobile freedom mobile employees won't help me and give me some form of resolution. Money is owed to me yet I can't receive it.
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Jimbob Jones
(@ArcticEidolon) reported
@freedomsupport Which... effectively represents a penalty to your grandfathered customers who've supported you for some time. Hate to say it, but with the current arrangement on my account - the requirements to switch would bring the value of your service into serious question.
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Ryssa
(@WanderingRy) reported
not to mention most of their staff are so rude. I imagine it’s from having the public treat you like **** all the time but honestly the insurance company they’re with were so much more understanding and empathetic than any of the @FreedomMobile staff I spoke to. I think out of
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Negative-Edge Lord
(@super_moose_fgc) reported
@FreedomMobile I just wasted almost 3 hours of my life with your HORRIBLE website. It doesn't let you order addons when you upgrade phones, and your chat service is completely useless
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Eddie Torres
(@myballsitchbad) reported
@FreedomMobile Worst service ever
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AGA
(@fatihce23) reported
@freedomsupport At least 5-6 times tried.. no help nothing .. just by responding like that trying to show yourself as a good company..
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AGA
(@fatihce23) reported
@FreedomMobile Terrible brand keep away for peace of mind. You value them only until signing contract..
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Ann Gibbons
(@Vanislandlady87) reported
Finally!!!!!! After 2 freaking days, I have my phone back!!!! I will never ever deal with @FreedomMobile ever again after the hell they put me through!! #myphone #unlock #pain
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Ann Gibbons
(@Vanislandlady87) reported
@freedomsupport Well you sold me a phone that was still locked, so when I did a backup it said my SIM wasn’t valid. I spent 2 days without a phone. Your staff in-store, phone and online where very rude to me throughout the process, it was a nightmare! 😠
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Framma Zamma
(@FrammaZamma) reported
@FreedomMobile Do you currently have a problem with your web site? I am unable to log in and manage my add-ons. I have tried multiple times on different devices.