Freedom Mobile outages and service status in Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 18, 12:20 AM EDT	0	0
May 18, 12:40 AM EDT	0	0
May 18, 1:00 AM EDT	0	0
May 18, 1:20 AM EDT	0	0
May 18, 1:40 AM EDT	0	0
May 18, 2:00 AM EDT	0	0
May 18, 2:20 AM EDT	0	0
May 18, 2:40 AM EDT	0	0
May 18, 3:00 AM EDT	0	0
May 18, 3:20 AM EDT	0	0
May 18, 3:40 AM EDT	0	0
May 18, 4:00 AM EDT	0	0
May 18, 4:20 AM EDT	0	0
May 18, 4:40 AM EDT	0	0
May 18, 5:00 AM EDT	0	0
May 18, 5:20 AM EDT	0	0
May 18, 5:40 AM EDT	0	0
May 18, 6:00 AM EDT	0	0
May 18, 6:20 AM EDT	0	0
May 18, 6:40 AM EDT	0	0
May 18, 7:00 AM EDT	0	0
May 18, 7:20 AM EDT	0	0
May 18, 7:40 AM EDT	0	0
May 18, 8:00 AM EDT	0	0
May 18, 8:20 AM EDT	0	0
May 18, 8:40 AM EDT	0	0
May 18, 9:00 AM EDT	0	0
May 18, 9:20 AM EDT	0	0
May 18, 9:40 AM EDT	0	0
May 18, 10:00 AM EDT	0	0
May 18, 10:20 AM EDT	0	0
May 18, 10:40 AM EDT	0	0
May 18, 11:00 AM EDT	0	0
May 18, 11:20 AM EDT	0	0
May 18, 11:40 AM EDT	0	0
May 18, 12:00 PM EDT	0	0
May 18, 12:20 PM EDT	0	0
May 18, 12:40 PM EDT	0	0
May 18, 1:00 PM EDT	0	0
May 18, 1:20 PM EDT	0	0
May 18, 1:40 PM EDT	0	0
May 18, 2:00 PM EDT	0	0
May 18, 2:20 PM EDT	0	0
May 18, 2:40 PM EDT	0	0
May 18, 3:00 PM EDT	0	0
May 18, 3:20 PM EDT	0	0
May 18, 3:40 PM EDT	0	0
May 18, 4:00 PM EDT	0	0
May 18, 4:20 PM EDT	0	0
May 18, 4:40 PM EDT	0	0
May 18, 5:00 PM EDT	0	0
May 18, 5:20 PM EDT	0	0
May 18, 5:40 PM EDT	0	0
May 18, 6:00 PM EDT	0	0
May 18, 6:20 PM EDT	0	0
May 18, 6:40 PM EDT	0	0
May 18, 7:00 PM EDT	0	0
May 18, 7:20 PM EDT	0	0
May 18, 7:40 PM EDT	0	0
May 18, 8:00 PM EDT	0	0
May 18, 8:20 PM EDT	0	0
May 18, 8:40 PM EDT	0	0
May 18, 9:00 PM EDT	0	0
May 18, 9:20 PM EDT	0	0
May 18, 9:40 PM EDT	0	0
May 18, 10:00 PM EDT	0	0
May 18, 10:20 PM EDT	0	0
May 18, 10:40 PM EDT	0	0
May 18, 11:00 PM EDT	0	0
May 18, 11:20 PM EDT	0	0
May 18, 11:40 PM EDT	0	0
May 19, 12:00 AM EDT	0	0
May 19, 12:20 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Wi-fi	2 months ago
Kitchener	Internet	4 months ago
Kitchener	Phone	6 months ago
Kitchener	Internet	10 months ago
Cambridge	Internet	10 months ago
Cambridge	Internet	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

gordon caswell (@gordoncaswell) reported 5 minutes ago from Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
Mariana Ostache (@MarianaOstache) reported 11 minutes ago from Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
dantran 🇨🇦 (@dantran88) reported 13 minutes ago from Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
Carol (@Carol18358107) reported 29 minutes ago from Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
dantran 🇨🇦 (@dantran88) reported 30 minutes ago from Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
RJM123 (@R0J0MI123) reported 58 minutes ago from Shep's Subdivision, Ontario
@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

David bristow (@Davidbr14133727) reported 2 minutes ago
@FreedomMobile I'm having connectivity issues with my Motorola e15
Ryan John White. (@RyanCanadian) reported 11 minutes ago
@FreedomMobile Went to Fido they took the time to explain everything, found the right provider for me, out of 3 carriers & went with Rogers, didn't need auto pay, got 100gb of data, better service, & walked out the store with a brand new Pixel 10 with no cost up front. That's how you do it.
Jay (@sh_jags) reported 11 minutes ago
@FreedomMobile Service down
Allen (@RealAllenTV) reported 15 minutes ago
@FreedomMobile I been waiting 4 hours for support and no one has gotten back to me. This is insane
Caitlin (@caitlinnspencer) reported 18 minutes ago
@FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??
Ricardo Delgado (@richardlights3) reported 24 minutes ago
@FreedomMobile To all my friend and followers this company is a big scam I had bad experience
Neeraj Bagai (@neeraj_bagai) reported 25 minutes ago
@FreedomMobile Unable to get thru your customer service, can you please help
Silvia C. (@SilviaCai) reported 26 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
Derek Smith (@derek8128) reported 27 minutes ago
Hey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService
Justin (@justinfinnn) reported 28 minutes ago
Hey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)