Freedom Mobile Outage Report in Waterloo, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Phone	9 days ago
Kitchener	Internet	4 months ago
Cambridge	Internet	5 months ago
Cambridge	Internet	5 months ago
Kitchener	Phone	5 months ago
Washington	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• gordon caswell (@gordoncaswell) reported 19 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

• dantran 🇨🇦 (@dantran88) reported 34 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

• dantran 🇨🇦 (@dantran88) reported 58 minutes ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 2 minutes ago

  @AwfulMcbad @FreedomMobile You don't know how many times I assumed without checking the balance before making a payment. :O I was $3 off a few months ago (forgot about an international call I made by accident, damn call forwarding, person was on vacation). Pay directly via freedom's website if urgent.

• Carmen Carpino (@Carmino8) reported 2 minutes ago

  @freedomsupport still not working properly!!

• Dayton Davis (@DaytonDavis) reported 4 minutes ago

  @freedomsupport hi just wondering if there is an outage your app is not working and the site for my account is also not working in Chrome

• 187 Proof (@FlipFlapp) reported 5 minutes ago

  @freedomsupport Why did you wait almost 5 hours to report an update? You could have probably avoided thousands of calls to your technical department.....I was in Scarborough and all the way to Hamilton and the service is down since 9am.

• Ibrahim Hassan (@Ibrahim70993813) reported 7 minutes ago

  @FreedomMobile why is my freedom data network not working

• gi_gi (@CostaLariva) reported 13 minutes ago

  @FreedomMobile you guys have no customer service. You have been charging my husband 198$ a month for a plan that was supposed to be $65. Because the person that activated the line forgot to add the long distance. We have called twice and they are still charging for long distance.

• Lol (@Zorak_Moltar) reported 13 minutes ago

  So done with @FreedomMobile. Worst coverage in Canada,by FAR. Literally can't WAIT to switch back to @TELUS.

• 💜gRaCiE⁷lOvEz𐤀KWEE N KINGKOO💚 (@DLG1326) reported 15 minutes ago

  @FreedomMobile WHY IS THE DATA NOT WORKING MUCH IN RICHMOND HILL😭😭😭

• Michael Pickard (@mikropickard) reported 22 minutes ago

  @freedomsupport I've been having issues with my data for at least the last 4 hours.. I hope it's resolved soon!

• GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 24 minutes ago

  I suspect the data outage is related to a ddos attack, and those are one heck of a cruel way to disrupt service. Whoever is behind it, likely got bribed. Compromised botnet is likely behind it. @freedomsupport