Freedom Mobile Outage Report in Waterloo, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Phone	9 days ago
Kitchener	Internet	4 months ago
Cambridge	Internet	5 months ago
Cambridge	Internet	5 months ago
Kitchener	Phone	5 months ago
Washington	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• dantran 🇨🇦 (@dantran88) reported 33 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

• gordon caswell (@gordoncaswell) reported 55 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Abhishek Bitolia (@AbhishekBitoli1) reported 27 seconds ago

  @freedomsupport @FreedomMobile can u plz help

• Rob Dallimore (@GusTooWon21) reported a minute ago

  @freedomsupport gotta say im pretty dissappointed at the service I just received at one of your retail locations. It has me looking for a new cell phone provider.

• Malema007 (@Malema0071) reported a minute ago

  @freedomsupport Your app and website have had major issues for years and the issue hasn't been fixed. You need to develop a new software because the one you have is super slow. If you look on the Play Store reviews, they're mostly negative.

• Malema007 (@Malema0071) reported 2 minutes ago

  @FreedomMobile How do you expect me to pay my bill if your app and website have issues? I've been trying to log in and it just kicks me out, back to the login page. Your app and website are an absolute joke. Fix this. This is getting beyond pathetic

• @Sungmanitu65 (@sungmanitu65) reported 4 minutes ago

  @freedomsupport I have been with you for at least 6 years & in that time I have not once seen a micro tower installed in my neighborhood. You rely on your now parent company in my area which makes you substandard. Further more I didn't like the dismissive attitude at my local freedom service...

• Kelv a.k.a BigBant / kHuggles (@kelvinleigh) reported 7 minutes ago

  @FreedomMobile So new customers on black Friday can get 40GB data deal for $80 Canadian but me a customer for over 5 years can't get mine changed from 25Gb for $100 to anything close to the above offer. Please make this make sense. Gain new customers while losing loyal ones?

• Sunshine Vocals (@sunshine_vocals) reported 8 minutes ago

  @freedomsupport I am just wondering why I can't respond in a group chat with Google messages? It's a chat with Android and IOS users, thus is SMS. I am not able send a reply, it's says "service not activated on network".

• Corbin (@Ravetcofx) reported 10 minutes ago

  @freedomsupport SMS is not working

• Tim From Toronto (@TimFromToronto) reported 12 minutes ago

  @freedomsupport - Why am I getting a "Not registered on network" message? I can't call or text.

• Corbin (@Ravetcofx) reported 14 minutes ago

  @freedomsupport Seems to be a general issue in Tsawwassen