Freedom Mobile Outage Report in Waterloo, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (65%)

2. 

   Phone (19%)

3. 

   Wi-fi (6%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Phone	12 days ago
Kitchener	Internet	4 months ago
Cambridge	Internet	5 months ago
Cambridge	Internet	5 months ago
Kitchener	Phone	5 months ago
Washington	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• dantran 🇨🇦 (@dantran88) reported 3 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

• gordon caswell (@gordoncaswell) reported 15 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Crystal Toth (@crystal4UTNT) reported 25 seconds ago

  @freedomsupport I’ve already done this song and dance, social media comma, super phone conversations, corporate letter writing & nothing was done worst part your super brought religion in to the call, you guys had your chances…MANY TIMES!! This isn’t the 1st time I had issues and last straw

• seltzer sommelier #savesheikhjarrah (@only_hens) reported 37 seconds ago

  every ******* time i try to pay my @FreedomMobile bill the website ***** up, including charging my card multiple times on one occasion. "freedom" my *******.

• Pickle (@Denteen8) reported 49 seconds ago

  @TheJUNOAwards @FreedomMobile @tatemcrae Man. Canada’s music industry is as lame as ever. Ruining potential greatness by subjecting its young stars to becoming value brand versions of American popstars only to discard them when the fad dies down. Do better.

• Ritenowbabs (@ritenowbabs) reported 7 minutes ago

  @freedomsupport Not a chance in hell. Your customer service team has the art of the customer transfer shuffle down pat. With no resolutions!!

• 6Caper (@Caper_in_TO) reported 9 minutes ago

  @Rogers The internet was down all day on Thursday and last Sunday in my neighborhood in Toronto. Luckily we used my @FreedomMobile cellphone as a hotspot so my kids could do on line school. Still no explanation from Rogers on the cause of the outage.

• Kesha (@missdesai88) reported 12 minutes ago

  @FreedomMobile pathetic customer service. No updates on notes. Supervisor says different things and your agent says different thing even with case number. Moreover they hang up on you. You guys sucks. Improve your customer service. I mever recommend to anyone I swear.

• Rags2Crypto (@Rags2Krypto) reported 12 minutes ago

  @pekli9 @FreedomMobile . But if you knew my situation you'd understand. When your being told your not the owner of your account and you did what they asked you to prove it and they still telling you your not then you'd be as pissed as I am I've never not paid my bills and being treated like a criminal

• Rags2Crypto (@Rags2Krypto) reported 14 minutes ago

  @FreedomMobile Dont sign up with this garbage provider. There supervisor are unprofessional and rude and have no comon sense. Save yourself a boat load of stress.#garbagecompany

• Rags2Crypto (@Rags2Krypto) reported 16 minutes ago

  @AnalSplash @pekli9 @FreedomMobile I dont know what their issue is but I use to tell everyone I knew how great they are good price for the amount you get as long as you dont leave the hot spot but this issue doesnt make sense it's almost on the same issue they are saying something isn't what it Is.

• Crystal Toth (@crystal4UTNT) reported 19 minutes ago

  After complaining to corporate and sending them a letter @FreedomMobile I never received a reply, an apology, nothing so I am now taking mine @UntilTheNextTee and my sons phone from them going to Bell.. my recommendation DON’T GO TO FREEDOM!! They are the worst and disprespectful