Freedom Mobile outages and service status in Waterloo, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Waterloo, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener
|
Wi-fi | 1 month ago |
|
Kitchener
|
Internet | 3 months ago |
|
Kitchener
|
Phone | 5 months ago |
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Kitchener
|
Internet | 9 months ago |
|
Cambridge
|
Internet | 10 months ago |
|
Cambridge
|
Internet | 10 months ago |
Community Discussion
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Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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Mariana Ostache (@MarianaOstache) reported from Kitchener, OntarioAnytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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Carol (@Carol18358107) reported from Kitchener, Ontario@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
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RJM123 (@R0J0MI123) reported from Shep's Subdivision, Ontario@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?
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gordon caswell (@gordoncaswell) reported from Kitchener, Ontario@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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dantran 🇨🇦 (@dantran88) reported from Kitchener, Ontario@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Wilson (@RyanNW23) reported@FreedomMobile wr have had an issue with how leaving your team was handled by the location we dealt with. We advised them our plans all along and they advised us the proper steps to take. Now they are charging us. #CustomerComplaint #customerservicefail
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David bristow (@Davidbr14133727) reported@FreedomMobile you really need to fix the issues with this connectivity bs, I'm gonna switch to bell soon, I've had it I lost money last month due to my cellphone not putting my card number in properly. I have had this problem every month
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🦉 (@Raptorswave) reported@FreedomMobile the worst service plus even worse customer service
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Justin (@justinfinnn) reportedHey @FreedomMobile, your send email verification in the new user sign up flow is broken on Firefox, fyi :)
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Matt Bellamy (@Matt_Realtor) reported@FreedomMobile any idea when home internet will be restored? im seeing hundreds of people online posting about the outage
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baddiesbingebravo (@baddiesbngbravo) reported@FreedomMobile is the ABSOLUTE worst service provider ever! 14 years as a customer and I’m being treated so horribly, cancel your services with them abhorrent customer service
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Ricardo Delgado (@richardlights3) reported@FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled
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Farhan Z (@Far4Truth) reported@CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago
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Saint Chirp (@SaintChirp) reported@FreedomMobile used to be good. I've been with them for 10+ years. Now, terrible customer service and lack of empathy.
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Silvia C. (@SilviaCai) reported@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.