Freedom Mobile Outage Report in Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (71%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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RJM123
(@R0J0MI123) reported
from
Shep's Subdivision, Ontario
@FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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Carol
(@Carol18358107) reported
from
Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Anuj Grover
(@groveranuj) reported
@FreedomMobile your website seems to be down? Wouldn't load anything after the home page. The app is no different. Always had a back experience with the app in the past too.
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alberteje66
(@alberteje66) reported
@freedomsupport my Motorola edge plus it's getting the purple splotches display issue. What can I do? I got it through Freedom
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diana
(@diana10355930) reported
@FreedomMobile @freedomsupport "If I could put 0 star then I will put 0. Freedom is the WORST phone provider I’ve ever experience. VERY VERY VERY BAD. I NEVER recommend freedom mobile to anyone" #awfulcompany
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diana
(@diana10355930) reported
@FreedomMobile "Their customer service is really poor. They have no idea what is going on and they don't know the answer of 99 percent of customer's questions." #SCAMDEMIC2020
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Hockstedlers
(@Hockstedlers) reported
@FreedomMobile Too bad trying to get actual help or answers from anyone there is impossible.
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Carly 'Trans Babe' Goodrich
(@CGoodrichDesign) reported
@FreedomMobile You have lost a customer before they even started. Your team was unable to provide me the device I wanted at an equivalent to the price advertised for postpaid users simply because I do not have the privilege of qualifying for a credit card.
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Raj Sidhu
(@rajsidhxu) reported
@freedomsupport I am really disappointed with the customer service. I guess loyalty don’t play much in freedom network
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diana
(@diana10355930) reported
I cant believe ive tolerated @FreedomMobile for four years with their horrible customer service and support.
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diana
(@diana10355930) reported
@FreedomMobile I heard people say Freedom Mobile is is an awful phone company and I didn’t listen. Take my advice think twice about going to this company. These people don’t even know what people are going through in this hardship time to do something like this is so messed up.
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Scott Buscemi
(@scottbuscemi) reported
@MetroManTO @rsgnl @FreedomMobile I have 5G with Verizon and forgot 5G is a thing. The network is barely faster than LTE.