Freedom Mobile Outage Report in Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (56%)
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Phone (34%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener and Shep's Subdivision.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Maria Cavarretta
(@Mvcavarretta) reported
Poor customer service! @FreedomMobile #horrible mobile service provider
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Richard
(@Depo_) reported
@freedomsupport fix your authentication process on your absolutely horribly designed mobile site. Trying to help my mother with her account and EVERY TIME I log in I have to authorize my browser. Every. Time. This is absolutely ridiculous.
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◽️tweet◽️
(@_tweeeet_) reported
@freedomsupport @samicoteli If everyone is telling you it's broken, IT'S NOT US. The fact that it works for you doesn't mean everyone's cache and cookies need clearing. Is this how your mobile support works? FAIL.
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Rui Carvalho
(@Rui_MP_Carvalho) reported
@FreedomMobile horrible customer service. Shockingly so!
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Dhruv Makwana
(@dmakwana11) reported
@freedomsupport what a Terrible customer service by freedom and a terrible glitch in the system wherein the customer support team cannot even access a customer's account even after providing a right multi factor authentication code.😓
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Ju Gim
(@premiumkimchi) reported
@freedomsupport I have not been able to text anyone since this early afternoon. Are there any technical issues?
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◽️tweet◽️
(@_tweeeet_) reported
@freedomsupport Um, I think you missed my point. The link in your ad is broken, and you're just ignoring that.
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Geza Remenyi
(@geza_remenyi) reported
@FreedomMobile Hi, I being trying everything, maybe is I write you directly will be easer. My Doctor is calling and I do not get the calls, they are not in my history and they do not go to voice mail. Please can you help is very urgent, the doctor is my oncologist. Read next message
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◽️tweet◽️
(@_tweeeet_) reported
@FreedomMobile You don’t even support the iPhone 12’s 5G.
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Paedant
(@paedant) reported
@AndreTheGeek @freedomsupport The lengths they're going to to misleadingly make it sound like you can use your plan normally are sort of insane. I'll tell you what they're refusing to here: You get an insultingly small amount of data when you're off their network, and you're screwed if you go over. Stay away!