Freedom Mobile Outage Report in Waterloo, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (49%)
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Phone (36%)
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Total Blackout (7%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
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dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
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Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
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gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Coffeehouse
(@jaz_lottay) reported
@freedomsupport what's up with your site, takes forever to login and when I'm trying to pay the bill it says it can't process the payment?
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Distant but Socially Connected
(@KellySoConnect) reported
@freedomsupport I can't make any calls. Is there an outage or something?
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Jon Campbell
(@joncampbell) reported
@Sportsnet Would love to watch but it says there is league restrictions for my region. Currently on my @FreedomMobile cell phone driving in Langley. I guess your regional detection has an issue.
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Mike Boldis
(@Mike_Boldis) reported
@freedomsupport your app it’s not working - I cannot login from any of the devices I tried
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Rags2Crypto
(@Rags2Krypto) reported
@pekli9 @FreedomMobile . But if you knew my situation you'd understand. When your being told your not the owner of your account and you did what they asked you to prove it and they still telling you your not then you'd be as pissed as I am I've never not paid my bills and being treated like a criminal
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Alexander Toth - untilthenexttee.blog
(@UntilTheNextTee) reported
So much can be said about a company by the way they handle a situation from the top. Something we learned from @FreedomMobile and indirectly their parent company Shaw. FYI the one thing that you never do in a call centre with a customer is bring up religion on the call.
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Gaby❁
(@acco_gaby) reported
@TheJUNOAwards @ShawnMendes @FreedomMobile Bad Reputation #JFCShawnMendes
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Jere77
(@Jere77) reported
@FreedomMobile Good lord your website blows! Worst online experience I have had in 10 years. It's like not even working. It's 2021 during a pandemic. You guys might want to fix this.
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Lucian Wolfe
(@LucianWolfe) reported
@freedomsupport your website seems to be doing something funky can log in then boots me out then I try to login again says my pin is wrong a couple times then last time can get in but then boots me out again
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Jere77
(@Jere77) reported
@FreedomMobile Are you guys having a problem with your website. Trying to upgrade my phone and the site is brutal. I'm already a customer. Anyhow was trying on my phone to upgrade. It was so brutal now on my computer and it's still terrible.