Freedom Mobile Outage Report in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Wi-fi	8 days ago
Kitchener	Internet	2 months ago
Kitchener	Phone	4 months ago
Kitchener	Internet	8 months ago
Cambridge	Internet	9 months ago
Cambridge	Internet	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  gordon caswell (@gordoncaswell) reported 29 seconds ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

• 
  RJM123 (@R0J0MI123) reported 5 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

• 
  Carol (@Carol18358107) reported 8 minutes ago from Kitchener, Ontario

  @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

• 
  Mariana Ostache (@MarianaOstache) reported 14 minutes ago from Kitchener, Ontario

  Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

• 
  dantran 🇨🇦 (@dantran88) reported 32 minutes ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

• 
  dantran 🇨🇦 (@dantran88) reported 40 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ro ➕🔥 (@ro4lol) reported 3 minutes ago

  @freedomsupport I had issues for years then I shoved your sim card into my backhole - problem solved when I went to another provider bruh

• 
  DillSlice (@Dillslice) reported 3 minutes ago

  @freedomsupport still no update on me being UNABLE to make or receive calls on this network....

• 
  Rima Choueiri (@rimachoueiri) reported 10 minutes ago

  @FreedomMobile No different than any other network other than slower network speeds, dead zones, and oh yeah, surprise roaming charges. Their bait-and-switch referral program is so convoluted and needs to be better communicated esp from a communication company - such a joke.

• 
  Gabe (@Gabe9494) reported 12 minutes ago

  been with @FreedomMobile for less than 2 weeks and first time i need support i'm told to call back in 2 hours because their systems aren't working? @freedomsupport What kind of service is this?? Did i make a mistake moving to this company??

• 
  Just Dave 🇨🇦 (@DaveSfmg54) reported 20 minutes ago

  @FreedomMobile Been a customer for at least 5 years, service was bad then, stuck with then thinking it would get better , just **** now don't even get a signal at home now ! **** you freedon put up with this bullshit long enough

• 
  Grant Elio Biggs (@barrellist) reported 20 minutes ago

  @FreedomMobile - any chance of me ever getting my account credit balance back? It's been a year and a half and everytime I contact customer service they say that they are issuing another check and it never shows up?

• 
  Andrea Bregante (@andreabregante) reported 20 minutes ago

  @freedomsupport It’s insulting. I was treated as a liar even though I’ve been a customer for years.

• 
  Noel Draws Stuff (@noeldrawsstuff) reported 20 minutes ago

  I was really surprised by @FreedomMobile’s service range. I was in St Catherines all day and could not get any service at Sunset Beach.

• 
  The Autistech (@theAutistech) reported 21 minutes ago

  Either the CSR is unable to do anything useful, or @FreedomMobile is screwing her over intentionally. Neither one is good for phones. DO NOT use Freedom, unless you want to spend literal hours contesting the offers they promised and never applied.

• 
  Pilot (@oshawapilot) reported 27 minutes ago

  @FreedomMobile just spent almost an hour on the phone trying to get an answer regarding upgrading my phone, never did get the information I was looking for and then the rep who promised to call me back because of a bad connection….never did. Ugh, terrible CS….