Freedom Mobile Outage Report in Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterloo, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (59%)
-
Phone (31%)
-
Total Blackout (5%)
-
Wi-fi (4%)
-
E-mail (1%)
-
TV (1%)
Live Outage Map Near Waterloo, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Kitchener |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterloo, Ontario
Latest outage, problems and issue reports in Waterloo and nearby locations:
-
gordon caswell
(@gordoncaswell) reported
from
Kitchener, Ontario
@FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.
-
Mariana Ostache
(@MarianaOstache) reported
from
Kitchener, Ontario
Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile
-
dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.
-
dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers
-
Carol
(@Carol18358107) reported
from
Kitchener, Ontario
@freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
爪att
(@MattToronto) reported
@freedomsupport @FreedomMobile Y'all, stop forcing me to go through your terrible 2FA process every single time I sign into my account. And how is your app just a portal to your website? ******* do better.
-
halla 🤎
(@hallacoast) reported
@FreedomMobile what’s the point of a texting service if an agent is taking 30 min to respond? #FreedomMobile
-
爪att
(@MattToronto) reported
@freedomsupport IT sec doesn't have to come at the expense of customer experience. Thanks for taking my feedback.
-
The outlet
(@RahulGahlawat13) reported
@FreedomMobile The service is terrible tho. I was stuck with no signal and internet in rain today. Couldn't even book an uber or call anyone
-
爪att
(@MattToronto) reported
@freedomsupport 2FA is great, but the site should remember me and I shouldn't have to 1) perform 2FA when the site recognizes me, and 2) require me to enter my phone number or email address every. single. time. That's absurd and bad practice. Especially with the app, but even in a browser!
-
Daniella Carmen 💡🌎
(@HeartofDanielle) reported
@FreedomMobile Do not even bother with this internet provider. Worst customer service on this planet. All offshore customer reps. Billing issues created by them end up with threats from collection agencies. For $35. Choose another company. Run the other way!
-
TGI🫠
(@ThorneDoesStuff) reported
@FreedomMobile It’s incredibly.. I’ve never had a freedom mobile ad and now that I’m with them I see it all the time.. by the way am on the 50GB A month for $87
-
hs03.85
(@hs03851) reported
@mariobrillo2016 @FreedomMobile Never
-
BrownGuy 🎥
(@BrownGuyMadeIT) reported
@freedomsupport I haven’t had service with you in 4 years, the consistent down time cost me more money than it was worth business wise..
-
halla 🤎
(@hallacoast) reported
@freedomsupport What’s the point of having a messaging service if I’m going to wait 15 min for a response? I have a simple question which I’ve been trying to answer for last 45 min