Freedom Mobile outages and service status in Waterloo, Ontario

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• 
  RJM123 (@R0J0MI123) reported 7 minutes ago from Shep's Subdivision, Ontario

  @FreedomMobile I made no changes, and my bill just went up 25%. Tried calling, texting, online chat, and Whatsapp. Nobody answers at any of these options. How do I get help with my account?

• 
  gordon caswell (@gordoncaswell) reported 7 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

• 
  dantran 🇨🇦 (@dantran88) reported 27 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

• 
  Carol (@Carol18358107) reported 38 minutes ago from Kitchener, Ontario

  @freedomsupport Freedom is all about the scam charging you to port your number. The service doesn’t even work 40 minutes out of the Guelph area.

• 
  Mariana Ostache (@MarianaOstache) reported 39 minutes ago from Kitchener, Ontario

  Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

• 
  dantran 🇨🇦 (@dantran88) reported 55 minutes ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Parag Gajjar (@PARAG4591) reported 3 minutes ago

  Customer since 2017. @FreedomMobile says my contract showed the wrong TradeUp amount. 6 months later they added $669 and won’t waive it. Their mistake, my cost.

• 
  vegan4them (@vegan4nonhumans) reported 4 minutes ago

  @FreedomMobile are you having technical issues? Very poor connections in Pickering, Ajax, Whitby.

• 
  Gary C. (@gwcgary) reported 8 minutes ago

  @FreedomMobile NOT ONE WORD FROM ANY EMPLOYEE OR A MANAGER FROM CANADA TO ME IF THEY CAN RESOLVE THIS ISSUE. THIS MAKES YOU SUCK EVEN MORE ! WHEN I FINALLY GET MY $113.39 FROM THESE ******* IN EGYPT I WILL “FIRE” THEM INSTANTLY

• 
  Not Op Cue (@NotOpCue) reported 10 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  gbreezie (@garry568) reported 13 minutes ago

  @FreedomMobile Hi, when will you support eSIM for Samsung watch? Not fair you support Apple but not Samsung.

• 
  J.S. Karma (@EtInferius) reported 14 minutes ago

  @DAKKADAKKA1 @FreedomMobile mobile did the same and i was getting charged every week almost for my bill i had already paid. They even sent me a text on feb 26th last year saying my bill wont be deducted from my account till march 11th cuz that was when it was due. THE VERY NEXT DAY they tried taking the money. I got a text saying the money did not go thru. Im like "What ********?!" I could sue, my bank has all my records even insufficient account tries from anyone when im broke. I talked to my bank after another incidient that was really ****** up. I had to GET A NEW CARD entirely. And i didnt even have auto pay on! They just went and tries to take it cuz the card was saved as a payment option. Scammy scammy scammy

• 
  KJ (@NEWSFORWORLD) reported 14 minutes ago

  @FreedomMobile Any plans for Freedom Mobile network upgrades in Toronto ahead of FIFA World Cup 2026 to handle the expected crowds? Roger’s and Bells already officially announced .

• 
  manish midha (@midha_manish) reported 15 minutes ago

  @FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services

• 
  Neeon (@goanraptor) reported 16 minutes ago

  @FreedomMobile I need help with home internet. I tried calling the toll free number couple of times but the wait times exceed more then 1 hour, please help

• 
  Farhan Z (@Far4Truth) reported 18 minutes ago

  @CRTCeng Finally. It has been long due. Telcos have been charging it to exploit customers further, although the plans pricing is still high compared to rest of the world but thanks for @FreedomMobile, at least now overall service providers charge less than what they used to few years ago