Freedom Mobile Outage Report in Waterloo, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (48%)

2. 

   Phone (37%)

3. 

   Total Blackout (7%)

4. 

   Wi-fi (5%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• gordon caswell (@gordoncaswell) reported 7 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

• dantran 🇨🇦 (@dantran88) reported 11 minutes ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

• dantran 🇨🇦 (@dantran88) reported 54 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Tabish Iqbal (@tabishiqbal_) reported 6 minutes ago

  @FreedomMobile hate your online portal. Payments never get processed. POS. I need to switch but they all suck

• The Somm of All Things (@_Cee_Squared) reported 7 minutes ago

  @freedomsupport hi, I'm trying to pay my bill but I can't login with my phone number and pin. Even with express pay, it doesn't recognize my number as a Freedom phone number. Any help with this?

• Ed Karter804🇨🇦 (@eddykarter) reported 7 minutes ago

  @freedomsupport If anyone considering getting service with this **** company DON'T they will **** you and won't listen they even like to harass the family members of deceased customer . What a ******* joke .Now they have added a new level of harassment Piece of **** ***********

• Tamil (@tamilan_mahen) reported 10 minutes ago

  @freedomsupport Your service sucks.... You dont even sending welcome email to new customers..... and when i tried to login first time it is asking for PIN send to my registered emailll..... How come i know which email i registered to you ?

• Evie (@Dogtor_Evie) reported 19 minutes ago

  @freedomsupport Hi guys I had a timed discount that ran out - I see some locations are offering $30/mo boxing day sale on plans but I don't really feel safe going out to malls right now. Can you help?

• 🍁🤷‍♀️🤔🙄🤣🤦‍♀️ (@Dafkagirl) reported 20 minutes ago

  @freedomsupport My network is down. Is there something wrong?

• Hololos (@H0L0L0S) reported 24 minutes ago

  @daveobri @FreedomMobile @ChurchWellesley When I had to knock to get in, I understood bc maybe with covid capacity limits they’d only let a few people in at a time but when I saw an unmasked customer & turned around to leave, I found that the door was locked BOTH ways. They unlatched it remotely immediately but ZOIKS.

• Anjileek (@anjilesgin) reported 25 minutes ago

  @FreedomMobile Yes. Better customer service 🙄

• ਭਲਿੰਦਰ (@BhalinderBedi) reported 27 minutes ago

  @madebygoogle @FreedomMobile Was amped to get my #Pixel6 during BF. Over the past week it has been nothing but random restart after random restart while sitting idle. Absurd. 1x is too many let alone 8x in a day! 🤯 (Fully updated/ran in safe mode/reset - issue still persists)

• Razz (@rajcan7) reported 27 minutes ago

  @FreedomMobile This is not working.. can they fix this? Very poor service from the app.