1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Freedom Mobile
  6. โฏ
  7. Waterloo, Ontario
Freedom Mobile

Freedom Mobile outages and service status in Waterloo, Ontario

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 56% Internet (56%)
  • 33% Phone (33%)
  • 5% Total Blackout (5%)
  • 4% Wi-fi (4%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

CityProblem TypeReport Time
Kitchener Wi-fi 12 days ago
Kitchener Internet 2 months ago
Kitchener Phone 4 months ago
Kitchener Internet 9 months ago
Cambridge Internet 9 months ago
Cambridge Internet 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

  • dantran88
    dantran ๐Ÿ‡จ๐Ÿ‡ฆ (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

  • gordoncaswell
    gordon caswell (@gordoncaswell) reported from Kitchener, Ontario

    @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

  • dantran88
    dantran ๐Ÿ‡จ๐Ÿ‡ฆ (@dantran88) reported from Kitchener, Ontario

    @FreedomMobile hello Iโ€™m getting so many spam phone calls after switching service providers from entities that claim to be โ€œService Canadaโ€ - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MissJasmyn
    Jasmyn (@MissJasmyn) reported

    @FreedomMobile CROOKS! Finalized my order w/o my consent, added a protection plan that I told them not to add and now canโ€™t tell me where my phone is and refuse to escalate the issue!!! DO NOT ORDER FROM THEM.

  • Sammy_xooxo
    Sam (@Sammy_xooxo) reported

    @FreedomMobile โ€œno-term contractsโ€ my ***. do not go with this phone company. The service is ****. They lock you into a plan even though they promise itโ€™s not a plan and youโ€™re not locked in. Youโ€™ll have to pay $500-1,000 to get out of it. Just donโ€™t. Theyโ€™re ****.

  • rameshkkdi1
    Ramesh Varadharajan (@rameshkkdi1) reported

    @freedomsupport Hi i had moved to India and wanted to cancel my account. Not able to do it online. Please help in closing the account with immediate effect and reverse the charges . Let me know further details needed Mobile No. 4379876573

  • ashmeloche
    ashley โˆž (@ashmeloche) reported

    @freedomsupport What do you call a customer without service? Upset

  • danddrost
    Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too

  • Prashil15255657
    Prashil (@Prashil15255657) reported

    @freedomsupport i am not able to pay my bills from last 2 months. I am tired of your service now. I tried calling the agents the chat service etc but there is no proper answer. I am not free everytime to visit your stores and pay the bills. Kindly look into this matter.

  • RashadToffiq
    Rashad Toffiq (@RashadToffiq) reported

    @TELUS Twitter not working on my wifi. But on @FreedomMobile LTEโ€ฆ. it is working.๐Ÿค”

  • youinthebushes
    You, in the bushes. (@youinthebushes) reported

    @freedomsupport Even. Better. And I might even be able to get a signal it looks like!

  • Keynesianismism
    ๐Ÿ€๐Ÿ‡จ๐Ÿ‡ฆโ›“๏ธ๐•ป๐–—๐–”๐–‹๐–Š๐–˜๐–˜๐–”๐–— ๐•ฏ๐–†๐–‰๐–‰๐–žโ›“๏ธ๐Ÿ‡จ๐Ÿ‡ฟ๐Ÿ€ (@Keynesianismism) reported

    @FreedomMobile your "unlimited data" is such bs, almost 10 years of this being throttled to the point of being unable to do ANYTHING except tweet... I can't even load my work app to you know, clock in, and get money to pay for this garbage service

  • StablesValerie
    Valerie Stables (@StablesValerie) reported

    @freedomsupport I am not talking about data, we all had issues staying connected to the nationwide partners for phone and text service. Your nationwide coverage is virtually non existent in Saskatchewan, even in Saskatoon. One cannot make or receive phone calls or texts consistently.๐Ÿคจ