Freedom Mobile Outage Report in Waterloo, Ontario

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

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Problems in the last 24 hours in Waterloo, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterloo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

1. 

   Internet (64%)

2. 

   Phone (19%)

3. 

   Wi-fi (7%)

4. 

   Total Blackout (5%)

5. 

   E-mail (2%)

6. 

   TV (2%)

Live Outage Map Near Waterloo, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Phone	one month ago
Kitchener	Internet	5 months ago
Cambridge	Internet	6 months ago
Cambridge	Internet	6 months ago
Kitchener	Phone	6 months ago
Washington	Phone	6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterloo, Ontario

Latest outage, problems and issue reports in Waterloo and nearby locations:

• dantran 🇨🇦 (@dantran88) reported 2 minutes ago from Kitchener, Ontario

  @FreedomMobile hello - I plan on switching providers :-( Upon switching, will my account get charged further? Or will my account stop the day I switch service providers

• Mariana Ostache (@MarianaOstache) reported 33 minutes ago from Kitchener, Ontario

  Anytime we call your CSR we get stupid delays! Still on hold! Lost an afternoon already @FreedomMobile

• gordon caswell (@gordoncaswell) reported 40 minutes ago from Kitchener, Ontario

  @FreedomMobile let down again. Dropped calls, calls not getting through, data down to 4G. I've had enough.

• dantran 🇨🇦 (@dantran88) reported 42 minutes ago from Kitchener, Ontario

  @FreedomMobile hello I’m getting so many spam phone calls after switching service providers from entities that claim to be “Service Canada” - is there something that freedom mobile can do about this? AT&T has done something.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• Jordan Downey (@geebs1983) reported 3 minutes ago

  @freedomsupport almost 2 hours waiting on hold, finally gave up. Thanks for all the support

• Tia Senpai (@Tiasenpai_TTV) reported 3 minutes ago

  I have yet to have a good customer service experience with them, literally the most user unfriendly phone company that exists @FreedomMobile

• Tumblrist1993 (@Tumblrist1993) reported 14 minutes ago

  @freedomsupport I've used the same credit card to pay for many years until the issue occurred starting last month and this month. So it doesn't really make sense how and why it is happening still.

• Nunya Biznez (@GwapogiTalaga) reported 19 minutes ago

  So....@FreedomMobile, let's talk about switching my service from Fido to you.

• Michael Duhaime (@duhaime_michael) reported 20 minutes ago

  @IkeaLikesMe @freedomsupport I'm having the same problems. Not much response from Freedom so far.

• Plague_B0y (@plague_b0y) reported 22 minutes ago

  @FreedomMobile is a terrible company to choose for mobile service. Not saying the other options are better but they truly suck too. Their app is always broken and their calls constantly disconnect.

• Average Joe (@AverageJo44) reported 23 minutes ago

  @freedomsupport @Elorac911 WHY don't you ANNOUNCE that you have a widespread outage????????

• the m (@brycxz) reported 24 minutes ago

  @lherealchieff @FreedomMobile help 🙏🏻

• Robert #StopThe413 Zaichkowski (@RZaichkowski) reported 25 minutes ago

  @herbivore0 @FreedomMobile Too bad about them about to be acquired by Rogers unless if the CRTC & the federal government can block them. #cdnpoli

• Steph ✌🏼 (@StephhChao) reported 26 minutes ago

  @FreedomMobile your website is honestly terrible can you please let me log in to my account lol I’m literally trying to give you money and can’t