Freedom Mobile Outage Report in Whitby, Ontario

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  iFLyS🅾️lO (@ohrigeeta) reported 54 seconds ago from Ajax, Ontario

  Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

• 
  Black Dynamite (@Benayamovic) reported 1 minute ago from Oshawa, Ontario

  @FreedomMobile you guys are worst than @MTNNG

• 
  Evan Kalnitsky (@EvanKalnitsky) reported 8 minutes ago from Oshawa, Ontario

  @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

• 
  John Nicholson (@JohnBNicholson) reported 13 minutes ago from Oshawa, Ontario

  @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

• 
  Allan Hrynkiw (@allanthegolfer) reported 19 minutes ago from Oshawa, Ontario

  @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 41 minutes ago from Ajax, Ontario

  @spstarr @FreedomMobile That's never going to happen in Canada!

• 
  mike clarke (@mikecla15054097) reported 41 minutes ago from Ajax, Ontario

  @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 47 minutes ago from Ajax, Ontario

  @freedomsupport Yup...won't get another one now! Bad move like I said!

• 
  Oooh, Canada ! (@CanadaOooh) reported 54 minutes ago from Pickering Village, Ontario

  @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

• 
  Oooh, Canada ! (@CanadaOooh) reported 56 minutes ago from Pickering Village, Ontario

  @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tripp (@MuscleCubTripp) reported 6 minutes ago

  @freedomsupport With the mass WhatsApp Exodus going on at this time, are you also looking into expanding Support into other platforms such as Signal and Telegram?

• 
  Rachel🖤 (@rcurrier425) reported 7 minutes ago

  @freedomsupport I’ve had no service all day, what the hell is going on?

• 
  CANnaDiga (@CANnaDiga) reported 9 minutes ago

  @FreedomMobile @FreedomSupport I have been trying to order SIM card through your online portal for 3 days!! But your agent is unable to order it. I’m afraid if this is the time it takes to order a SIM, what would it take if there are any issues with my connection in future?

• 
  patrick (@unrealpat) reported 9 minutes ago

  @freedomsupport Thanks for this. Im already a freedom customer with a plan and device. Im not looking for a new plan, just a non-smart phone to have as a backup.

• 
  Pablo Chacon (@PRMDEC212012) reported 10 minutes ago

  @freedomsupport Cheep *** company... I'm going to spread the word how you suck at customer service

• 
  🏳️‍🌈🧜‍♀️ Kate (She/They) (@FrostedSiren) reported 14 minutes ago

  Gotta love good ol' @Shawhelp & @freedomsupport for going to bed a few hours 𝘣𝘦𝘧𝘰𝘳𝘦 a mysterious internet outage with no explanation or expected time of resolution

• 
  jesus ferreira junior (@JesusPainter72) reported 15 minutes ago

  @FreedomMobile Please tell customer service to answer the Fhone

• 
  Kassie (@Kassie_YEG) reported 16 minutes ago

  @freedomsupport Can you tell me whom to ask to speak to, I will call, but I have just changed to a new plan and now I am ready to change to a new carrier, yes over this annoying issue. Im sorry you have to deal with my generations failings as parents as young adults now

• 
  sonamsam23 (@sonamsam23) reported 16 minutes ago

  @freedomsupport Question about Wifi calling : Do Freedom Mobile Network allows wifi calling service, does it have extra surcharge ? Can I just turn wifi calling?

• 
  Purplegushers (@Purplegushers) reported 18 minutes ago

  @FreedomMobile @freedomsupport ...has the worst customer service...and I thought @SamsungCanada was bad...the supervisor was horrid...and management is non responsive...