Freedom Mobile outages and service status in Whitby, Ontario

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (33%)
• Total Blackout (5%)
• Wi-fi (4%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  Oooh, Canada ! (@CanadaOooh) reported 18 minutes ago from Pickering Village, Ontario

  @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keisha A (@a71163741) reported 3 minutes ago

  @FreedomMobile @freedomsupport I’ve received the WORST customer service both instore and on the phone. Over a week I’ve been trying to upgrade my phone and plan and have been given nothing but the run around.

• 
  Shma Singh (@ShmaSingh) reported 5 minutes ago

  @freedomsupport Poor does not explain it.

• 
  Moyses Sant´Anna,PT, MSc, PhD (@moysa2000) reported 6 minutes ago

  @FreedomMobile Hi There, I am in another country and I canceled my account. But the Freedom still change me. How cam help me?

• 
  bikku (@bikku88) reported 9 minutes ago

  @freedomsupport I never got reply back despite providing personal info

• 
  Shma Singh (@ShmaSingh) reported 9 minutes ago

  @freedomsupport is it usual for you to offer a deal to a customer as he/she is leaving the company, only to remove the deal after the fact?

• 
  Ashley Turnbull (@AshleyTurnbul20) reported 11 minutes ago

  Hey @freedomsupport I requested my old auto pay setup and number to be removed - you have still debited my account for 3 months after this request, every time I phone customer support they tell me it is removed and cancelled but I am still being debited! WTF is going on?

• 
  Hugh mungus (@somerandodude38) reported 12 minutes ago

  Had the worst ever experience with @freedomsupport They flagged my account for "excessive texting" and locked me out of texting for an entire month. They did not inform me of this. When I called technical support multiple times they assured me my device was the issue.

• 
  Shma Singh (@ShmaSingh) reported 16 minutes ago

  @freedomsupport terrible support. On hold for hours be given a deal and have it taken always. Walk away from kudo bc u give a better offer and reneg. Terrible. Supervisors leave incoherent voicemails with no return number. What is this?

• 
  Lora Anjos (@loraanjos) reported 19 minutes ago

  Then there is telecom. Ordered a new phone for my daughter from @FreedomMobile. Phone missing. Call the shop for 2 weeks no answer. Call @FreedomMobile and they say I have go in because it's not their problem. If they can't manage basic stuff what exactly are we paying for.

• 
  Luvinsumone (@Luvinsumone1) reported 20 minutes ago

  @somerandodude38 @freedomsupport Message 👉 @LordHelp07 For Help ASAP