Freedom Mobile Outage Report in Whitby, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Whitby, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Pickering and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Black Dynamite
(@Benayamovic) reported
from
Oshawa, Ontario
@FreedomMobile you guys are worst than @MTNNG
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Tai Tang
(@tallpagee) reported
from
Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
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chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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John Nicholson
(@JohnBNicholson) reported
from
Oshawa, Ontario
@freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Zain
(@syedzali71) reported
@FreedomMobile y’all genuinely trash why do I not have service at home😭
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BrikaFrika (she/they)
(@Brikafrika) reported
@FreedomMobile I just tried twice (after being ignored the 1st time) to do my contact tracing due diligence to get a message to one of your service techs about a possible exposure last Wednesday. They told me to fill out a complaint form. Seriously WTFing about safety here.
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PapaGord
(@audiobeing) reported
@freedomsupport looks like another issue none of your staff can help with. Why can’t I talk to a manager???
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TOM SIMMONDS
(@TOMSIMM206) reported
@freedomsupport I LIVE IN THE NIAGARA REGION, IF I SWITCH TO YOUR SERVICE, CAN I KEEP MY PHONE NUMBER?
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my name is...Val
(@ValenSinn) reported
My phone is out of data again! @FreedomMobile sucks
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PapaGord
(@audiobeing) reported
@FreedomMobile your customer service is the absolute worst. I pay my bill early and you still take another payment?? No one is able to help.
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Good Bandit
(@pimpet) reported
@freedomsupport @RomanVeerah Pls try not to mislead us. I have been speaking with your customer care for 3 days in a row. And the feedback is offers are only for new customers. I guess loyalty does not pay afterall.
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Jesse Stone
(@stone4prez) reported
I fight evil Many people at home know allllll kinds of things and never say them because it's dumb acrobatic Crack head stuff This is a third of reality untouched like Virgin snow @FreedomMobile And we've been the the moon and Mars Look at our phones What is gonna happen
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Mehta Parth
(@parth_mehta_98) reported
@Fidomobile @FidoSolutions has became the worst service provider. They offered me a good deal for the phone after i port in with @FreedomMobile for the same but they don’t have time to implement the same offer even after a week. Customer service centre needs a lot of improvement
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planet sandwich
(@pIanet_sandwich) reported
@freedomsupport Nah I’m not risking y’all screwing up our account even worse. I’d talk to someone on the phone or go into a store, but you charge for support that way so I’ll just keep telling people what a crappy company you are.