Freedom Mobile outages and service status in Whitby, Ontario

Problems in the last 24 hours in Whitby, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Whitby, Ontario

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  John Nicholson (@JohnBNicholson) reported 8 seconds ago from Oshawa, Ontario

  @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

• 
  Oooh, Canada ! (@CanadaOooh) reported 30 seconds ago from Pickering Village, Ontario

  @freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 2 minutes ago from Ajax, Ontario

  Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience

• 
  mike clarke (@mikecla15054097) reported 4 minutes ago from Ajax, Ontario

  @FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.

• 
  Catherine Kelly-Brown (@cathyincanada) reported 8 minutes ago from Whitby, Ontario

  .@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.

• 
  Black Dynamite (@Benayamovic) reported 19 minutes ago from Oshawa, Ontario

  @FreedomMobile you guys are worst than @MTNNG

• 
  Allan Hrynkiw (@allanthegolfer) reported 23 minutes ago from Oshawa, Ontario

  @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

• 
  mike o (@hdonty) reported 24 minutes ago from Oshawa, Ontario

  @freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?

• 
  iFLyS🅾️lO (@ohrigeeta) reported 34 minutes ago from Ajax, Ontario

  @freedomsupport Yup...won't get another one now! Bad move like I said!

• 
  Oooh, Canada ! (@CanadaOooh) reported 40 minutes ago from Pickering Village, Ontario

  @freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.

• 
  iFLyS🅾️lO (@ohrigeeta) reported 44 minutes ago from Ajax, Ontario

  @spstarr @FreedomMobile That's never going to happen in Canada!

• 
  Evan Kalnitsky (@EvanKalnitsky) reported 56 minutes ago from Oshawa, Ontario

  @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WyzeOne (@Remlam) reported 38 seconds ago

  @MAKHKHKHKHZOUMI @FreedomMobile Because their prices and value save thousands of dollars. I’m part of this outage but this is the first hiccup I’ve had with them in 6 or 7 years I’ve been with them. Compared to Rogers and Telus, freedom is far superior!

• 
  Chris (@Silverxx27) reported 3 minutes ago

  @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

• 
  HA (@achauuu) reported 5 minutes ago

  5/ 10+years of being a loyal customer, it is truly disappointing having to fight for price transparency when @FreedomMobile advertises their Price Freeze Promise extensively. New customers beware, I highly urge you to clarify every discount advertised.

• 
  bikku (@bikku88) reported 7 minutes ago

  @FreedomMobile hello anyone out there as I have to change the service

• 
  liyahcove🦋 (@Aliyah71957449) reported 10 minutes ago

  @FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!

• 
  Ivydelray 🙂 (@ivydelray) reported 10 minutes ago

  @FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!

• 
  Neeraj Bagai (@neeraj_bagai) reported 10 minutes ago

  @FreedomMobile Unable to get thru your customer service, can you please help

• 
  Tristan Carpio (@TrisCarpio) reported 13 minutes ago

  @FreedomMobile hello having trouble activating an esim. Can you assist

• 
  David Barnwell (@lifeOfBarney) reported 16 minutes ago

  Friggin dealing with @FreedomMobile is driving me insane. Dealing with the same technical issue for months now with no meaningful assistance, and technical staff are locked behind call centre+triage+1st level support. UUUUUHHHHNNNNNNN

• 
  liyahcove🦋 (@Aliyah71957449) reported 17 minutes ago

  @FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!