Freedom Mobile outages and service status in Whitby, Ontario
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Whitby, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Whitby, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario@spstarr @FreedomMobile That's never going to happen in Canada!
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Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario.@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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John Nicholson (@JohnBNicholson) reported from Oshawa, Ontario@freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.
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Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario@freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?
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mike o (@hdonty) reported from Oshawa, Ontario@freedomsupport been a customer for over 4 years and trying to port my number out from Freedom to another cell company because I don't get service in my new condo so I need to leave my residence to make a call. It been 10 days now and Freedom is still not working on it?
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Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario@freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, OntarioToday I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
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Black Dynamite (@Benayamovic) reported from Oshawa, Ontario@FreedomMobile you guys are worst than @MTNNG
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iFLyS🅾️lO (@ohrigeeta) reported from Ajax, Ontario@freedomsupport Yup...won't get another one now! Bad move like I said!
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mike clarke (@mikecla15054097) reported from Ajax, Ontario@FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Silvia C. (@SilviaCai) reported@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.
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manish midha (@midha_manish) reported@FreedomMobile You guys over charge your customers in the name of arbitrary charges and then your customer service doesn't even respond. ****** services
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Derek Smith (@derek8128) reportedHey @FreedomMobile, been trying to cancel my account for over an hour, got disconnected multiple times, and in-store help wasn't helpful. Can someone please assist? 🤯 #FreedomMobile #CustomerService
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the other KC (@iamtheotherkc) reportedSoooo @FreedomMobile is down and you can’t reach their customer support. For folks working from home, this is nightmare scenario. 😩😩
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Ricardo Delgado (@richardlights3) reported@FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled
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Vamshi Krishna Kothakonda ✨ (@reachme_vamshi) reported@FreedomMobile I’ve been a loyal customer for 2.5 years, and lately the monthly plan has become tough to manage. Others R offering better prices with similar data & intl minutes. I’d genuinely prefer to stay, but I need help to make my plan more affordable. can do to help me stay with freedom?
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A. (@mcfaddders) reportedHey @FreedomMobile... just filed a formal complaint to the CCTS on you. 16 years as a loyal customer and you wrongly shut my phone off due to an "unpaid balance" that wasn't posted until yesterday, and shows DUE MARCH 19. Your customer service reps were no help.
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eddiebaseball (@eddiebaseball27) reported@FreedomMobile mobile data outage in Toronto. Haven't been getting msgs in the last 10 hours. (sending this via wifi). Please fix.
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Eve (@Eve62617669) reported@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
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Peg City 🇨🇦 (@wpgAce) reported@themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider