Freedom Mobile Outage Report in Whitby, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Whitby, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Whitby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (68%)
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Phone (18%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Whitby, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Whitby, Ontario
Latest outage, problems and issue reports in Whitby and nearby locations:
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Taige Smith
(@BarackOTrauma) reported
from
Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Haleigh Ní Mhacháin
(@HalsyBear) reported
from
Toronto, Ontario
@freedomsupport Hi, I sent a direct message about my service not being renewed this month even though my auto pay top up was complete - can you please check your messages 😀
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
@jacklynthinks @RogersHelps @FreedomMobile @Rogers Wrong, Skippy. You said they RUN on the same network, not that their owned by those telcos. PC Mobile runs off Bell's network but is owned by Loaws. Petro Canada has service but its run off Rogers. Their own company tho.
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Renan Ledoux
(@renanledoux) reported
from
Toronto, Ontario
@FreedomMobile I’m uber driver and I couldnt work this morning because of the internet issues, I rely on that to be able to make money. #notcoolfreedom
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No Match
(@NoMatch_416) reported
from
Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
Visited #Rogers302 today. I'll never understand why their prepaid rates are so ridiculously high compared to @FreedomMobile.
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Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Yashy Murphy
(@YashYanthi) reported
from
Toronto, Ontario
@bijuleni @zamlos I've had the low speed option for years now and haven't had any issues tbh. I first had it with @FreedomMobile and now with the @Rogers infinite family plan. I also jump on wifi when traveling and usually buy a local SIM if I'm somewhere for more than 10 days.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@spstarr @FreedomMobile That's never going to happen in Canada!
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
It's curious: of all the carriers I spoke with, @FidoMobile was able to offer what I was getting with @FreedomMobile. Same cost, same data, same service, same basically everything. Best thing is: it's on postpaid, which will help me in the long run.
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Jaded
(@chimozy_charles) reported
from
Toronto, Ontario
@FreedomMobile , to think that the other network am coming from ported my line in minutes, and now I decided to return to my network after a day, it’s taking days to process a port request to my old number is really sad.
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Vince J Ciarlo
(@prguy1968) reported
from
Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
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Terri Dorrington
(@Beautylicious82) reported
from
Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
@freedomsupport Yup...won't get another one now! Bad move like I said!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@formula_21) reported
@freedomsupport I kept getting 503 errors saying it was unavailable but literally right after I sent this it worked on a refresh lol, but thanks.
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Krazy Kanuk
(@kanuk_krazy) reported
Another day of crappy service from @FreedomMobile .. customer support answer to my no network connectivity... it's not our problem , network is showing fine.. phone was purchased from freedom.. so sad to see how they don't take responsibility. It's never there fault.
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ray ganong
(@rganong) reported
Very poor customer service experience with @freedommobile #Frustration
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Margaret Westaway, MEd
(@MargaretOW) reported
@freedomsupport payment services not working?
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SamCarter
(@bcgirlbuds) reported
@FreedomMobile @getrealmovement Maybe they wouldn't be descriminated against as much if every company and weirdo stopped trying to force their 'woke' beliefs down normal peoples throats everyday
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Mark Warner
(@MAAWLAW) reported
“We are (and have always been) prepared to acquire @ShawInfo and to continue to offer bundled services to its 450,000 customers’… #Globalive is the only prospective buyer of @FreedomMobile prepared to acquire those ‘increasingly valuable’ customer contracts.”🤔 #competition
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Kelly Lanktree
(@kelly_lanktree) reported
@freedomsupport I can receive them, but none of the messages I’m sending via sms are going through to recipients on various different networks. Tried restarting and manually selecting the network, neither has worked.
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Anmol Batra
(@batraanmol4293) reported
@FreedomMobile Never ever trust these guys. Charge you for not providing the services. Worst customer care. @CCTS_CPRST Please help
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Purab
(@nishan11423) reported
@freedomsupport I bought a phone this week an iPhone .. I tried to return it but the store owner is not allowing the 15 day refund policy.. this is illegal .. this is $1200 phone scam . Help
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Blank
(@Kk_Ffs) reported
@freedomsupport The problem is there is no warning if and when they will be deleted. There also is no way to back them up to my pc for example. I'm pretty sure mine is 90 days or more. Never really looked into that detail. Never had that issue with previous provider.