Freedom Mobile Outage Report in Pickering Village, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Pickering Village, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pickering Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Pickering Village, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough, Pickering and Ajax.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Toronto |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Pickering Village, Ontario
Latest outage, problems and issue reports in Pickering Village and nearby locations:
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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kiki enen-MOR🦋
(@chocolatmilq) reported
from
Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Carrie Oehm
(@Coehmer) reported
from
Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Black Dynamite
(@Benayamovic) reported
from
Oshawa, Ontario
@FreedomMobile you guys are worst than @MTNNG
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Tai Tang
(@tallpagee) reported
from
Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Dominic Persaud
(@DominicPersaud) reported
from
Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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John Nicholson
(@JohnBNicholson) reported
from
Oshawa, Ontario
@freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.
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iFLyS🅾️lO
(@ohrigeeta) reported
from
Ajax, Ontario
Today I had a very distasteful experience with @freedomsupport and been with them for over 2, paid tab off in full to restart another 2 and yet am an undervalued customer. Will pay off again and look elsewhere as soon as I can! #CustomerExperience
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Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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The Rev. Jason Mitchell
(@therealb0wser) reported
@FreedomMobile "The terms of service has been amended" What are the amendments made to the terms of service?
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🕊🎀
(@ciggmar) reported
Any issues reported with sending/getting texts or making calls? @freedomsupport
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MegMan
(@Megman17) reported
@freedomsupport Why are your phone service team in Asia? You make your money here in Canada why don't you create jobs in Canada? @JustinTrudeau @fordnation
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Jehsc
(@Jeh5c) reported
@FreedomMobile Garbage cell signal hurtz
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Ashish Sharma
(@ashish_sharma39) reported
@freedomsupport also , the auto pay setup isn't allowing adding Credit card to avail the 5 dollar discount on monthly bill probably coz you don't want to give that to us in covers of the technical issue which is not fixed in months as i read from the thread online,kindly fix asap
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Dallas Groot
(@iamgroot11) reported
@freedomsupport @ophelialie Bull crap! What network expansion? 5G is out of the roadmap, this is robbery! Freedom hasn’t expanded its service in over a year, if not longer
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Ashish Sharma
(@ashish_sharma39) reported
@freedomsupport i am not able to set up Auto pay in about 50-60 attempts and i read on many threads that it is an ongoing issue with you for last many months , please help and you provide 5 dollars discount on the monthly bill and that is why I opted for the plan. Pls fix asap.
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FCK OFF POPCAAN
(@geturbawtyfat) reported
@FreedomMobile is the worst phone company
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MarshmallowBee 🐝 𖤐🜏
(@QueenCaoCao) reported
@FreedomMobile Can I change my account from a joint account to my own account if I have proof of work, OHIP card and address, and can't find my birth certificate, even though I've been a customer of yours for years?
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Satvinder Singh
(@Satvind70085516) reported
@freedomsupport I alrdy mentioned my sim hasn't been activated, my no. hasn't been ported, I was promised a bill of $35 but just in activating my online A/c I recieved a bill of $45 in just 5 days? No resolution to my issues, no sim activation, no service usage nothing at all but I need to pay?