Freedom Mobile Outage Report in Pickering Village, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Pickering Village, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pickering Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (54%)
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Internet (34%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (1%)
Live Outage Map Near Pickering Village, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough and Markham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Pickering Village, Ontario
Latest outage, problems and issue reports in Pickering Village and nearby locations:
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Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario
@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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Vince J Ciarlo (@prguy1968) reported from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario
@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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ana (@_ana__lynn) reported from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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FabSab44 (@Sab44Fab) reported from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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No Match (@NoMatch_416) reported from Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
@freedomsupport I need support please check your inbox
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ri 🇮🇳 (@___richb) reported from Toronto, Ontario
@freedomsupport YO FIX YOUR SHIT
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Raman (@rdsraman16) reported
@FreedomMobile, THIS IS ABSURD ! I placed an order for iPhone 13 pro 256gb at Dufferin location paying extra $100. I was told it’d take 3-4 weeks at max but it’s been more than 9 weeks now. I’ve been a customer for the past 3 years. Is this how you treat your customers ?
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sarah 🍃 // sour tangi 🍊 #ACNH (@ganjaginga) reported
wait how did @freedommobile apply two plans to one phone? so i’m paying $50 for a 15gb plan and then $25 for another one. wtf
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. (@nonamemoneyacc) reported
I confirm the freedom account number with the Koodo rep to make sure it goes through with no problems just to be told by @FreedomMobile we didn’t send the right number. Why do you want my number so bad?
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Munisha Manocha (@MunishaManocha) reported
Posting this on behalf of my parents.. @FreedomMobile has the absolute worst customer service. Mom got a phone that she ended up returning 2 days later but they refuse to remove it from her tab and have been charging since over 7 months. (1)
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Zain (@syedzali71) reported
@FreedomMobile y’all genuinely trash why do I not have service at home😭
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. (@nonamemoneyacc) reported
@FreedomMobile won’t let me port out my number. Been on the phone with them all morning and it’s problem after problem. First, I get hung up on. Then they tell me no port request was put through. I call Koodo and they say it has, but we still put out another………
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Wayne 🇨🇦🇬🇾🇻🇨 (@W_fr8s) reported
My frustration level is 100! I am the advocate for the seniors in my life, and I can tell you dealing with corps for their services is disgusting and I am an able-bodied #tech savvy person. How are #seniors supposed to get support? @walmart @FreedomMobile
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Laurence Lui / 呂朗鳴 (@larrylarry) reported
@freedomsupport Where exactly was tunnel service expanded?
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Adorkable Grizzly (@AdorkableGBear) reported
@freedomsupport Is the “Freedom” network down? I can’t get a connection at all, phone will occasionally connect to “Nationwide”, but I don’t particularly want to be roaming. Don’t see an option on the website or in the app to check for service outages.
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Dallas Groot (@iamgroot11) reported
@FreedomMobile Is freedom mobiles resolution to get purchased by Rogers?