Freedom Mobile Outage Report in Pickering Village, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Pickering Village, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pickering Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (64%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Pickering Village, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Markham, Toronto and Oshawa.
| City | Problem Type | Report Time |
|---|---|---|
 Markham |
Phone | |
| Toronto |
Phone | |
| Toronto |
Phone | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Pickering Village, Ontario
Latest outage, problems and issue reports in Pickering Village and nearby locations:
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kat
(@katlikethief) reported
from
Toronto, Ontario
@freedomsupport Okay, but so help me god if it’s the same “we’re working on fulfilling pre-orders” response I’ve been getting for weeks...
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John Daryl
(@jhndryl) reported
from
Toronto, Ontario
@freedomsupport Thank you. Hopefully this gets to fix the issue.
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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Jan J
(@HBchic_Jade) reported
from
Toronto, Ontario
@FreedomMobile Great job Freedom for doing NOTHING to repair the problem with my husband's phone on his Birthday no less! I guess you don't care at all about customer retention nor do you care about customer service. The worst telecom provider in existence. #freedommobilesucks
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Today's #rogersoutage is yet another reason the government needs to divest @FreedomMobile from any sale of @ShawInfo. While all @Rogers brands including #chatr #fido are down, freedom customers have service because it's a separate network still.
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mike clarke
(@mikecla15054097) reported
from
Ajax, Ontario
@FreedomMobile do you have outages right now? My mobile network and cellular services cut out at about 6:30 AM and I haven't been able to reconnect.
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Allan Hrynkiw
(@allanthegolfer) reported
from
Oshawa, Ontario
@freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I am happier than last week. I don't need to send you a private message for now. Just keep giving me & others the service promised & we will be happy.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport It's astounding when you speak up about a lack of service it suddenly gets better ! Perhaps if this keeps up I may stay with you.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
I'm going to say goodnight as I am still having internet connection issues @Freedmobile & don't send your bots from @freedomsupport as it never turns out well. I'm really disappointed 🤬😡😠😤 & I don't want to blow a gasket over this. Next year things will change ! Believe me !
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Cristian Arango
(@krixthyan) reported
from
Toronto, Ontario
Is @FreedomMobile the worst mobile company? Hint: Yes
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport I'm so fed up with your lack of service I will most likely switch my cellular phone needs elsewhere in 2021 ! I have had this conversation with you too many times before with no resolve to the situation of poor connection etc. I'm not going to waste anymore time.
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Pedro Marques
(@MetroManTO) reported
from
Toronto, Ontario
@FreedomMobile I’ve had a 5G capable iPhone for over a month now and still no idea of when Freedom will provide the service. Should I just go back to @Bell? Please don’t send me a link to an old page on your site that’s been promising 5G for years. Give your customers a date.
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SungManitu/2020
(@sungmanitu2020) reported
from
Toronto, Ontario
@freedomsupport Again & again I have tweeted about your total lack of service & I just paid my bill early ! I will DM my **** you soon !
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ПΣЯM ©
(@njmckenzie) reported
from
Toronto, Ontario
@freedomsupport What's going on guys? Can't call out, call in... Even your support number isn't working!
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Call Me Scotty
(@andreammscott) reported
from
Toronto, Ontario
@freedomsupport Hi. I've been getting an 'error 38' message since 6:30pm on January 14 and unable to send texts. How do I fix this?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kesha
(@missdesai88) reported
@FreedomMobile Don’t buy freedom. 0 customer service. Useless agents who never stick to their words.
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Rags2Crypto
(@Rags2Krypto) reported
@freedomsupport Dont sign up with this garbage provider. There supervisor are unprofessional and rude and have no comon sense. Save yourself a boat load of stress.#garbagecompany
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Høøgz™
(@AnalSplash) reported
@FreedomMobile I NEVER GOT MY PHONE AND YOUR AGENTS ARE JUST TELLING ME I CAN'T UPGRADE UNTIL OCTOBER LIKE WHAT ARE YOU EVEN TALKING ABOUT. GIVE ME MY PHONE
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Rags2Crypto
(@Rags2Krypto) reported
@pekli9 @FreedomMobile . But if you knew my situation you'd understand. When your being told your not the owner of your account and you did what they asked you to prove it and they still telling you your not then you'd be as pissed as I am I've never not paid my bills and being treated like a criminal
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★ Jim Bugg ★
(@jimbugg) reported
@FreedomMobile, I've tried to play nice for 3 yrs, but I'm moving. Coverage has been brutal + tech support has pushed me off multiple times. 3 people in my house + know of at least 5 others that are moving bc of poor coverage. It's embarrassing trying to have a (1/2)
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Majic Myk
(@Mykie_E) reported
@FreedomMobile @freedomsupport Can you validate the authenticity of the txt msgs being circulated Message from Freedom: All android users require to download the new app due to the new 5G update. Otherwise, your service may not be working. Install here :
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seltzer sommelier #savesheikhjarrah
(@only_hens) reported
every ******* time i try to pay my @FreedomMobile bill the website ***** up, including charging my card multiple times on one occasion. "freedom" my *******.
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John Beenen
(@JohnBeenen) reported
@freedomsupport my phone says ‘No Service’ yet I am a Freedom customer. Can you help. I am currently connected to wifi at Tim Hortons
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Lucian Wolfe
(@LucianWolfe) reported
@freedomsupport your website seems to be doing something funky can log in then boots me out then I try to login again says my pin is wrong a couple times then last time can get in but then boots me out again
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Alexander Toth - untilthenexttee.blog
(@UntilTheNextTee) reported
So much can be said about a company by the way they handle a situation from the top. Something we learned from @FreedomMobile and indirectly their parent company Shaw. FYI the one thing that you never do in a call centre with a customer is bring up religion on the call.