Freedom Mobile Outage Report in Pickering Village, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Pickering Village, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pickering Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (48%)
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Internet (37%)
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Total Blackout (9%)
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Wi-fi (4%)
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E-mail (2%)
Live Outage Map Near Pickering Village, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Scarborough, Toronto and Markham.
City | Problem Type | Report Time |
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Total Blackout | ||
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Phone | ||
Internet | ||
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Pickering Village, Ontario
Latest outage, problems and issue reports in Pickering Village and nearby locations:
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
I then request that they quickly switch my ass back to prepaid and make sure I still have my holiday miracle plan. Which the @FreedomMobile rep did Thank you Jesus. Then I was like now you have to fix this $500 dollar problem. Now this takes the cake....
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jdriscoll03 (@jdriscoll03) reported from Toronto, Ontario
@FreedomMobile you know what’s dumb being 1 day late paying my invoice last month and you guys won’t let me upgrade my phone over the internet or phone. My account has always been in good standing with zero balance. Please fix this #FreedomMobile
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
@freedomsupport I need support please check your inbox
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario
@freedomsupport I did view your plans! That's when I realized you had a gimmick like the other mobile service providers. Instead of charging for overages, you slow down/upload speeds after a limit is reached, to encourage customers to move to a more expensive plan. Gov't regulations are needed.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
Today I went to call a friend to invite her for coffee when my phone says my service has been suspended. So I first go to @FreedomMobile store & the rep there says I owe 21 dollars. I was like Wtf I just paid 40 for September. How do I owe a phone bill when i just switched friday
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Brian Keith MacDonald (@MacDKB) reported from Toronto, Ontario
Oh, interesting. It would SEEM that @FreedomMobile now provides service in the subway tunnels, not just at the stations. That's pretty handy...
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Wayne Rodrigues (@WayneRodriguez) reported from Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
If your a @freedomsupport @FreedomMobile Prepaid monthly customer whatever you do. . . DO NOT JOIN A MONTHLY PLAN!!!!! I can’t believe I now have two issues with this company after trying to migrate to a monthly bill. F’D UP! Never make deals on friday the 13th! Never Do MONTHLY
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
@VicD31 @FreedomMobile I was an extremely happy customer up until today.
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ana (@_ana__lynn) reported from Toronto, Ontario
@FreedomMobile @freedomsupport I have had almost non-existent service over the last 2 weeks. It's intermittent, unpredictable & unacceptable. Please update customers on how you are going to resolve.
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Taige Smith (@BarackOTrauma) reported from Toronto, Ontario
@FreedomMobile so how do you guys compensate for this bullshit, this is the second time in a month I’m stuck without service , you guys need to start giving back because you guys are real quick to take.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
I’ve never had a bad thing to say about @FreedomMobile AKA Wind Mobile but today they really ****** up. The next few post will explain what went down.
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Dennis aka dLo (@sidetripca) reported from Toronto, Ontario
@SteveSpag @freedomsupport This isn’t affecting just Freedom... Telus, Rogers and Bell also impacted by the outage. Clearly something else going on.
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FabSab44 (@Sab44Fab) reported from Toronto, Ontario
HEY I HAVE BETTER SIGNAL IN THE SUBWAY THEN I DO IN MY HOUSE #FREEDOMMOBILE actually I have wifi at home anyway so it's not a problem at all
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Andrew Dignum (@TheDiggyShow) reported from Toronto, Ontario
Still seeing H+. Called you at 611, got a tech who told me to restart my phone and reset my network. Did both. Didn't work. Back in hold. Not even a peep from you. @freedomsupport @FreedomMobile #FRUSTRATION #ghosting
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Vince J Ciarlo (@prguy1968) reported from Toronto, Ontario
@FreedomMobile your customer service and policy sucks!
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
@VicD31 @FreedomMobile unfortunately muscles are not going to help with this situation but possibly a great lawyer.
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Oooh, Canada ! (@CanadaOooh) reported from Pickering Village, Ontario
@freedomsupport I especially hate the newest Freedom Mobile TV ad where the guy wakes up from a nightmare and is told he's losing customers because of data overage fees. When your speed is slowed after you hit your data limit, your customers will stampede to your competitors. Solution: pay more.
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Terri Dorrington (@Beautylicious82) reported from Toronto, Ontario
@VicD31 @freedomsupport @FreedomMobile So not impressed with their service for the first time since i’ve joined over a decade ago
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No Match (@NoMatch_416) reported from Toronto, Ontario
@FindingVimo @FreedomMobile Best customer service in da game doe!!
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported
@freedomsupport Freedom mobile dealer cheated me and misleading with me and right now customer service are not helping me please be aware all customers about the dealers shop
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jason napier (@napoli7676) reported
@freedomsupport Just a friendly reminder your service sucks so bad I've never seen worse I can't even pay my cell phone bill Because you want to send me a verification code But it's not going to my email worst cellphone service I've ever had
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Maya Glavin (@issamayaglavin) reported
**** @freedomsupport switching companies!
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Jimbob Jones (@ArcticEidolon) reported
@FreedomMobile so... anything to say on this whole business, or are you just going to ignore it? I really do not enjoy getting pulled around every which way and I do not enjoy that I can't count on any level of consistency with you guys. I need resolution.
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Alexander Bakus (@alexbakus) reported
@freedomsupport Hey team. No service, no bars. K2M area. Not sure if you're tracking outages?
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Amrit Seth (@amritseth7) reported
@FreedomMobile My friend just got an iPhone 11 with a 45 dollar monthly for 20 gigs. (Unlimited) I pay 96 for the same. How is this fair? Please help.
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Sandy Powlik (@sandypowlik) reported
Trouble with @FreedomMobile? They locked my phone, I called Revenue Canada from Mexico on their traveler plan ($0.50/min). My phone is set to "roaming OFF" but they billed over $300 for international roaming for "calling USA." 9hrs live chat. No reply after 4 emails. #badservice
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Bhavya Arora (@Arora_Bhavya20) reported
What a Terrible Customer Service!! Just wondering that how a company's Employees can be this Untrained and Unprofessional , that they are Misleading there Customers and Providing False Information. @FreedomMobile. What a Shame !!!!
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San New Horizons (@SanHorizons) reported
@FreedomMobile My phone calls become disconnected at around 2 hours. It happened to me yesterday night while I was on hold for an important issue. B/c of covid, I've reduced my plan & pay 15c/min over 100 mins. Can you help resolve these two issues?
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. (@Jvrvle) reported
@FreedomMobile dawg it won’t let me pay my **** I’m gonna switch on BD