Freedom Mobile Outage Report in Pickering Village, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Pickering Village, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Pickering Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (60%)
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Phone (28%)
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Wi-fi (5%)
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Total Blackout (4%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Pickering Village, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Scarborough and Markham.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Scarborough |
Internet | |
| Toronto |
Internet | |
| Toronto |
Phone | |
| Scarborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Pickering Village, Ontario
Latest outage, problems and issue reports in Pickering Village and nearby locations:
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Erik
(@angrybearTO) reported
from
Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Tai Tang
(@tallpagee) reported
from
Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
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Black Hippy
(@LeonDies4jays) reported
from
Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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Erica Ehm
(@EricaEhm) reported
from
Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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kat
(@katlikethief) reported
from
Toronto, Ontario
hi @FreedomMobile can you tell me when my iPhone I preordered two weeks ago might arrive? I called the store I purchased from and was told simply, “we don’t know” which is kind of the worst possible answer?
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rin
(@OtarineMusic) reported
from
Toronto, Ontario
@freedomsupport is there any information as to when Freedom intends to launch its 5G service?
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Bruno Garcia
(@brungarc) reported
from
Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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chip
(@chippy_nonstop) reported
from
Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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Dominica Larkin
(@DominicaLarkin) reported
from
Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@paulburns Hey hey make sure you aren’t being overcharged! Bought my phone on the freedom website and got overcharged by $500+. Haven’t received refund yet, @FreedomMobile says their credit card refund system is broken
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Freedom Customer
(@CustomerFreedom) reported
from
Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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Michelle Williamson
(@MichCWilliamson) reported
from
Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Toronto, Ontario
Everybody's giving deals for new customers. @Fidomobile has a good deal for @FreedomMobile customers, much better than what I'm paying now. If Fido internet wasn't giving me so many issues, I'd probably switch as it'd cut my bill 40%.
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Black Dynamite
(@Benayamovic) reported
from
Oshawa, Ontario
@FreedomMobile you guys are worst than @MTNNG
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Shohan Chowdhury
(@ShohanSoham) reported
from
Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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John Nicholson
(@JohnBNicholson) reported
from
Oshawa, Ontario
@freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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TonyToronto
(@TonyinToronto) reported
@freedomsupport Hi, since yesterday i started having problems with phone calls. i can receive or dial, it's like no dial tone. but text and data working fine. Is just me or freedom issue?
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C.D.
(@NaijaSweet) reported
@freedomsupport Are you getting complaints about LTE+ service? LTE+ shows on the phone but data is like dial up speed. Also phone going from LTE+ to 4G, back and forth while sitting in the same spot for lengths at a time. Not receiving emails for hours and then getting a bunch all at once...
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Kim Khan
(@kimkhan) reported
@FreedomMobile I want to break free from their terrible service. Its like a @freedomjail. After the data cap, their support said its 9600 modem speed. Im thinking 1995!!! I don't even think its 9600 as vital toronto covid page would not load. As well as twitter wouldn't load.
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Randa Alhussain
(@RandaAlhussain) reported
@FreedomMobile #freedommobile I have called freedom mobile yesterday after noticing that my bill jumped from $45.20/month to $73/month I asked them for money back since I have never consented to have this service and the guy told me that this isn’t an option to get my money back
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Hermon Tesfaghebriel
(@darealhermon21) reported
Customer service is the lifeblood of every business. I cant tell you the number of times Ive stayed with companies because of the service and peace of mind they provide. That being said the past 2 weeks, @TDBank_US & @freedomsupport have dropped the ball. #whowantsmybusiness
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★ Jim Bugg ★
(@jimbugg) reported
Hey, @FreedomMobile. Had two life+death situations this wknd + your service crapped out. Couldn't call/connect to network. When it's life+death and we can't rely on our phone service, things need to change. Needless to say, we'll be leaving. #unhappycustomer #freedomwireless
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Atdheu
(@Wandate1) reported
@FreedomMobile I'm with freedom for 9+ years, since it was Wind Mobile, but not happy. On 401 doesn't have network at all, e specially between Windsor and London
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Charanjit Suman
(@charanjitssuman) reported
@FreedomMobile I have a friend In Ontario whose phone is out of service since last 7 days. All bills are paid. Your customer help is helpless! Being contacting them, no resolution. #badcustomerexperience
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@sungmanitu63
(@sungmanitu63) reported
I decided to stay with my current service provider @FreedomMobile At this point it doesn't make sense to switch as I just want to ride out my contract & it's too expensive for me to pay my tab on a very expensive phone. Besides, I don't plan on being here forever. I want freedom
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Kim Khan
(@kimkhan) reported
@freedomsupport Your unlimited data is unlimitedly slow after regular data cap. Come on @freedommobile one of your tech said its 9600 modem speed. I remember in 1995 i was doing online banking with IUCU at 9600 speed. OMG you are taking us back to prehistoric era!!!