Freedom Mobile

Freedom Mobile Outage Report in White Rock, Metro Vancouver Regional District, British Columbia

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in White Rock, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in White Rock, Metro Vancouver Regional District, British Columbia 11/27/2025 00:15

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Vancouver and Surrey.

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City Problem Type Report Time
CanadaVancouver Phone
CanadaVancouver Phone
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near White Rock, British Columbia

Latest outage, problems and issue reports in White Rock and nearby locations:

  • ChrisMcArdle1 ⌖ Chris a fan of Bad Batch ⌖ 🇨🇦 (@ChrisMcArdle1) reported from Vancouver, British Columbia

    @freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.

  • ScienceOfSmut Jay Catterson (@ScienceOfSmut) reported from Surrey, British Columbia

    @cellist81 @FreedomMobile @Fidomobile None so far. Plus I don’t really call much. Make sure you have wifi calling activated, it’ll help when indoors.

  • edward_cho_66 edward cho (@edward_cho_66) reported from Vancouver, British Columbia

    @FreedomMobile I can't log into my account right now and can you please help me out with this thanks

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

  • danddrost Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want

  • ShrubLoveYVR Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

  • rewp56 Robert (@rewp56) reported from Surrey, British Columbia

    @FreedomMobile Ur support service sucks BIG TIME. Can't seem to fix my problem and getting tired of 2000 questions

  • arturomendz Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported from Vancouver, British Columbia

    @FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.

  • southsidertom Southsider Tom (@southsidertom) reported from Vancouver, British Columbia

    @RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

  • danddrost Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too

  • bradypatterson Brady Patterson (@bradypatterson) reported from Vancouver, British Columbia

    @FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.

  • choddeii N☆SING☆ (@choddeii) reported from Vancouver, British Columbia

    @freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.

  • mjreah Jeremy Reah (@mjreah) reported from Vancouver, British Columbia

    @freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

  • ShaunMazzocca Shaun Mazzocca (@ShaunMazzocca) reported from Vancouver, British Columbia

    @freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

  • JoshRimer Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported from Vancouver, British Columbia

    @alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

  • adymitruk Adam Dymitruk 🇨🇦 (@adymitruk) reported from Vancouver, British Columbia

    @freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

  • danddrost Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing

  • MrakicCanada Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported from White Rock, British Columbia

    I am a costumer for 2 years now with #FreedomMobile and never had an issue= fine Co.

  • djddjk 동진 DAVID 김 (@djddjk) reported from Vancouver, British Columbia

    @freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment

  • Amu3188 amu (@Amu3188) reported from Surrey, British Columbia

    @freedomsupport Hey there, I want to cancel my services. How can we go about this?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @freedomsupport Freedom mobile dealer cheated me and misleading with and right now customer service are not helping me please be aware all dealers shop

  • alexbakus Alexander Bakus (@alexbakus) reported

    @freedomsupport Hey team. No service, no bars. K2M area. Not sure if you're tracking outages?

  • Irajy Irajenous zone (@Irajy) reported

    @freedomsupport why are you guys so unreliable! You misplaced four of my payments, and I was guaranteed the payments would return to my bank account, they have not, you guaranteed to not suspend my service on YOUR mistake , and you did. Truly disgusting and egregious behaviour.

  • Jvrvle . (@Jvrvle) reported

    @FreedomMobile dawg it won’t let me pay my **** I’m gonna switch on BD

  • BigCanadianMark Big_Smack66 (@BigCanadianMark) reported

    Apparently @FreedomMobile outsources their customer service to a company in Egypt now. That was hands down some of the worst customer service.

  • arielmg47 Ariel Grumberg (@arielmg47) reported

    @freedomsupport All I get is protocol error 404 this page does not exist. By the opening of business Monday morning I would like to be contacted by someone in real authority. This is not causing an immediate problem, but I can no longer waste my time repeating myself.

  • zaheera58383701 ❤️ LOVE FOR ALL ❤️ (@zaheera58383701) reported

    @freedomsupport Freedom mobile dealer cheated me and misleading with me and right now customer service are not helping me please be aware all customers about the dealers shop

  • sandypowlik Sandy Powlik (@sandypowlik) reported

    Trouble with @FreedomMobile? They locked my phone, I called Revenue Canada from Mexico on their traveler plan ($0.50/min). My phone is set to "roaming OFF" but they billed over $300 for international roaming for "calling USA." 9hrs live chat. No reply after 4 emails. #badservice

  • issamayaglavin Maya Glavin (@issamayaglavin) reported

    **** @freedomsupport switching companies!

  • issamayaglavin Maya Glavin (@issamayaglavin) reported

    @freedomsupport When you offered a hand give a hand don’t have management hang up on me