Freedom Mobile Outage Report in White Rock, Metro Vancouver Regional District, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in White Rock, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in White Rock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (49%)
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Internet (34%)
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Total Blackout (9%)
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Wi-fi (8%)
Live Outage Map Near White Rock, Metro Vancouver Regional District, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Vancouver and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Phone | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near White Rock, British Columbia
Latest outage, problems and issue reports in White Rock and nearby locations:
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Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine
(@MrakicCanada) reported
from
White Rock, British Columbia
I am a costumer for 2 years now with #FreedomMobile and never had an issue= fine Co.
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동진 DAVID 김
(@djddjk) reported
from
Vancouver, British Columbia
@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment
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⌖ Chris a fan of Bad Batch ⌖ 🇨🇦
(@ChrisMcArdle1) reported
from
Vancouver, British Columbia
@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@freedomsupport Hey there, I want to cancel my services. How can we go about this?
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Jeremy Reah
(@mjreah) reported
from
Vancouver, British Columbia
@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
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N☆SING☆
(@choddeii) reported
from
Vancouver, British Columbia
@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
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Robert
(@rewp56) reported
from
Surrey, British Columbia
@FreedomMobile Ur support service sucks BIG TIME. Can't seem to fix my problem and getting tired of 2000 questions
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Brady Patterson
(@bradypatterson) reported
from
Vancouver, British Columbia
@FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.
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Pradéép Q Raj Singh Takhar
(@PradpQRajSingh1) reported
from
Vancouver, British Columbia
I Am Glad To Be A @FreedomMobile Customer/ Consumer Again ! Pradeep Takhar 1 604 440 0190 Vancouver BC Canada @PradpQRajSingh1 / @PQRST2021
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want
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edward cho
(@edward_cho_66) reported
from
Vancouver, British Columbia
@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
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Josh Rimer (Mr. Gay Canada 2019)
(@JoshRimer) reported
from
Vancouver, British Columbia
@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄
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Shaun Mazzocca
(@ShaunMazzocca) reported
from
Vancouver, British Columbia
@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing
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Southsider Tom
(@southsidertom) reported
from
Vancouver, British Columbia
@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
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Adam Dymitruk 🇨🇦
(@adymitruk) reported
from
Vancouver, British Columbia
@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.
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Arturo Mendez 🇲🇽🇨🇦
(@arturomendz) reported
from
Vancouver, British Columbia
@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mary M (she/her)
(@princessmary79) reported
.@FreedomMobile just did a 5 day road trip (BC/AB) and had virtually no internet. Couldn’t use gps or anything. What will you do to fix this please? My partner and I pay $150/month, and I’m about ready to break up with you, bro.
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William W
(@William91548226) reported
@AnthonyLacavera @FreedomMobile Well I hope when you buy it back you get actual coverage. I switched to freedom mobile for like 3 months. Yes it was amazing to pay so little for cell service until I realized how little cell service I actually got.
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Laura Nerenberg 🎻
(@junezaria) reported
@freedomsupport COURTESY?!?!? You tried to steal from me. It’s not a courtesy, it’s my money you agreed not to steal! You’ve lost me as a customer. 2/2
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Sameed Baqai
(@BaqaiSameed) reported
@FreedomMobile Is your payment system not working on MyFreedom? Trying to pay my bill here but keeps on giving me system error.
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Justin Cathcart 🎄
(@JustinC99) reported
@jimbugg @TELUSsupport @FreedomMobile It’s a terrible issue for sure Jim
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CL
(@pspcfl) reported
@FreedomMobile No signal for 2 days (ottawa). Please help. Have tried plane mode and off 3 min and turn on …
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Richard A Murray
(@knightrider2007) reported
@FreedomMobile @SamsungCanada I'd like to capture the sport you guys providing customer service. Do you know what that means? I'm trying to get a phone, and online it says it's available, but the guy I called about your special deal for customers says it isn't, so I dm'd your service people for an update
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Jeff Marsh
(@jeff_marsh) reported
@Shawhelp @FreedomMobile P.S. I used to be proud to be a Shaw customer in that when I spoke to an agent they were always a fellow CDN. The folks I spoke to today in Belize were earnestly trying to do their jobs but honestly they just don't understand my circumstances or needs the way a fellow CDN would!
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Awful McBad
(@AwfulMcbad) reported
Just swapped from @FreedomMobile to @Rogers Wireless. It's weird having service at home and being able to use the data that I pay for instead of being told "Page failed to load". Getting text messages in under 6 hours is also nice.
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Bebop Bruh #BLM
(@Asheidkshelfish) reported
@FreedomMobile I tried to set up a plan with you but your local provider here got closed down cos the branch owner didn't pay rent