Freedom Mobile Outage Report in Surrey, British Columbia
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The latest reports from users having issues in Surrey come from postal codes V3T and V3W.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (31%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Surrey, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Burnaby, Surrey, Vancouver, Port Coquitlam, Langley and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Total Blackout | |
| Surrey |
Internet | |
| Surrey |
Wi-fi | |
| Vancouver |
Phone | |
| Surrey |
Wi-fi | |
| Surrey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@freedomsupport Hey there, I want to cancel my services. How can we go about this?
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Shaun Mazzocca
(@ShaunMazzocca) reported
from
Vancouver, British Columbia
@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.
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Jeremy Reah
(@mjreah) reported
from
Vancouver, British Columbia
@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
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Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine
(@MrakicCanada) reported
from
White Rock, British Columbia
I am a costumer for 2 years now with #FreedomMobile and never had an issue= fine Co.
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동진 DAVID 김
(@djddjk) reported
from
Vancouver, British Columbia
@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment
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Adam Dymitruk 🇨🇦
(@adymitruk) reported
from
Vancouver, British Columbia
@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport Plus third party product sales tell me that if I go to your stores I will not get a deal I need to go by them to get offers, but they never have the phone I want
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too
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N☆SING☆
(@choddeii) reported
from
Vancouver, British Columbia
@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
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V
(@vidursh) reported
from
Burnaby, British Columbia
Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
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Bipolarhitchhiker
(@danddrost) reported
from
Burnaby, British Columbia
@FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed
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edward cho
(@edward_cho_66) reported
from
Vancouver, British Columbia
@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
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Samuel Oh
(@SoahmZ) reported
from
Maple Ridge, British Columbia
@freedomsupport Wow I thought my phone was broken
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Bipolarhitchhiker
(@danddrost) reported
from
Vancouver, British Columbia
@freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing
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Josh Rimer (Mr. Gay Canada 2019)
(@JoshRimer) reported
from
Vancouver, British Columbia
@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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⌖ Chris a fan of Bad Batch ⌖ 🇨🇦
(@ChrisMcArdle1) reported
from
Vancouver, British Columbia
@freedomsupport is there an issue with mobile data? I have seem to have lost mine? I can call and text but no mobile data.
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Southsider Tom
(@southsidertom) reported
from
Vancouver, British Columbia
@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Fernanda
(@Ferhaze) reported
@FreedomMobile You are the worst. You charge incorrectly and don’t care about it. Your customer service reps are the worst!!! You are so cheap in every way.
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Ann Brocklehurst
(@AnnB03) reported
@FreedomMobile my home internet experience is turning into a disaster. the modem setup did not work and no technician has contacted me as I was promised. If this is not resolved by the end of the day, you've lost a customer
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CONSTANTINE VALDOR
(@kami_007x) reported
@FreedomMobile Y’all are the worst internet service providers in Canada.
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Fernanda
(@Ferhaze) reported
@FreedomMobile Customer service is the worst
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CONSTANTINE VALDOR
(@kami_007x) reported
@FreedomMobile Y’all are the worst internet service providers in Canada.
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CONSTANTINE VALDOR
(@kami_007x) reported
@FreedomMobile Y’all are the worst internet service providers in Canada.
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Fernanda
(@Ferhaze) reported
@FreedomMobile Customer service is the worst
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Fernanda
(@Ferhaze) reported
@FreedomMobile You are the worst. You charge incorrectly and don’t care about it. Your customer service reps are the worst!!! You are so cheap in every way.
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Fernanda
(@Ferhaze) reported
@FreedomMobile You are the worst. You charge incorrectly and don’t care about it. Your customer service reps are the worst!!! You are so cheap in every way.
-
Fernanda
(@Ferhaze) reported
@FreedomMobile You are the worst. You charge incorrectly and don’t care about it. Your customer service reps are the worst!!! You are so cheap in every way.