Freedom Mobile outages and service status in Surrey, British Columbia

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Full Outage Map

Freedom Mobile generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.
The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.

Wi-fi (50%)
Internet (25%)
Total Blackout (25%)

The latest reports from users having issues in Surrey come from postal codes V3T .

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Surrey, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 15, 5:20 AM EDT	0	0
Apr 15, 5:40 AM EDT	0	0
Apr 15, 6:00 AM EDT	0	0
Apr 15, 6:20 AM EDT	0	0
Apr 15, 6:40 AM EDT	0	0
Apr 15, 7:00 AM EDT	0	0
Apr 15, 7:20 AM EDT	0	0
Apr 15, 7:40 AM EDT	0	0
Apr 15, 8:00 AM EDT	0	0
Apr 15, 8:20 AM EDT	0	0
Apr 15, 8:40 AM EDT	0	0
Apr 15, 9:00 AM EDT	0	0
Apr 15, 9:20 AM EDT	0	0
Apr 15, 9:40 AM EDT	0	0
Apr 15, 10:00 AM EDT	0	0
Apr 15, 10:20 AM EDT	0	0
Apr 15, 10:40 AM EDT	0	0
Apr 15, 11:00 AM EDT	0	0
Apr 15, 11:20 AM EDT	0	0
Apr 15, 11:40 AM EDT	0	0
Apr 15, 12:00 PM EDT	0	0
Apr 15, 12:20 PM EDT	0	0
Apr 15, 12:40 PM EDT	0	0
Apr 15, 1:00 PM EDT	0	0
Apr 15, 1:20 PM EDT	0	0
Apr 15, 1:40 PM EDT	0	0
Apr 15, 2:00 PM EDT	0	0
Apr 15, 2:20 PM EDT	0	0
Apr 15, 2:40 PM EDT	0	0
Apr 15, 3:00 PM EDT	0	0
Apr 15, 3:20 PM EDT	0	0
Apr 15, 3:40 PM EDT	0	0
Apr 15, 4:00 PM EDT	0	0
Apr 15, 4:20 PM EDT	0	0
Apr 15, 4:40 PM EDT	0	0
Apr 15, 5:00 PM EDT	0	0
Apr 15, 5:20 PM EDT	0	0
Apr 15, 5:40 PM EDT	0	0
Apr 15, 6:00 PM EDT	0	0
Apr 15, 6:20 PM EDT	0	0
Apr 15, 6:40 PM EDT	0	0
Apr 15, 7:00 PM EDT	0	0
Apr 15, 7:20 PM EDT	0	0
Apr 15, 7:40 PM EDT	0	0
Apr 15, 8:00 PM EDT	0	0
Apr 15, 8:20 PM EDT	0	0
Apr 15, 8:40 PM EDT	0	0
Apr 15, 9:00 PM EDT	0	0
Apr 15, 9:20 PM EDT	0	0
Apr 15, 9:40 PM EDT	0	0
Apr 15, 10:00 PM EDT	0	0
Apr 15, 10:20 PM EDT	0	0
Apr 15, 10:40 PM EDT	0	0
Apr 15, 11:00 PM EDT	0	0
Apr 15, 11:20 PM EDT	0	0
Apr 15, 11:40 PM EDT	0	0
Apr 16, 12:00 AM EDT	0	0
Apr 16, 12:20 AM EDT	0	0
Apr 16, 12:40 AM EDT	0	0
Apr 16, 1:00 AM EDT	0	0
Apr 16, 1:20 AM EDT	0	0
Apr 16, 1:40 AM EDT	0	0
Apr 16, 2:00 AM EDT	0	0
Apr 16, 2:20 AM EDT	0	0
Apr 16, 2:40 AM EDT	0	0
Apr 16, 3:00 AM EDT	0	0
Apr 16, 3:20 AM EDT	0	0
Apr 16, 3:40 AM EDT	0	0
Apr 16, 4:00 AM EDT	0	0
Apr 16, 4:20 AM EDT	0	0
Apr 16, 4:40 AM EDT	0	0
Apr 16, 5:00 AM EDT	0	0
Apr 16, 5:20 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surrey, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Burnaby, Surrey, Port Coquitlam, Langley, and Maple Ridge.

City	Problem Type	Report Time
Burnaby	Total Blackout	22 days ago
Surrey	Internet	24 days ago
Surrey	Wi-fi	25 days ago
Surrey	Wi-fi	27 days ago
Surrey	Phone	1 month ago
Port Coquitlam	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Surrey, British Columbia

Latest outage, problems and issue reports in Surrey and nearby locations:

Tracy ترايسي (@tracyglennYVR) reported 24 minutes ago from Burnaby, British Columbia
I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
Samuel Oh (@SoahmZ) reported 32 minutes ago from Maple Ridge, British Columbia
@freedomsupport just reporting a really weak signal zone in Maple Ridge - 232st & 124Ave (the entire neighbourhood is iffy and no data inside my house)
Jay Catterson (@ScienceOfSmut) reported 49 minutes ago from Surrey, British Columbia
@cellist81 @FreedomMobile @Fidomobile None so far. Plus I don’t really call much. Make sure you have wifi calling activated, it’ll help when indoors.
Samuel Oh (@SoahmZ) reported 51 minutes ago from Maple Ridge, British Columbia
@freedomsupport Wow I thought my phone was broken
V (@vidursh) reported 51 minutes ago from Burnaby, British Columbia
Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
Bipolarhitchhiker (@danddrost) reported 52 minutes ago from Burnaby, British Columbia
@freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers
Robert (@rewp56) reported 53 minutes ago from Surrey, British Columbia
@FreedomMobile Ur support service sucks BIG TIME. Can't seem to fix my problem and getting tired of 2000 questions
amu (@Amu3188) reported 53 minutes ago from Surrey, British Columbia
@freedomsupport Hey there, I want to cancel my services. How can we go about this?
Bipolarhitchhiker (@danddrost) reported 56 minutes ago from Burnaby, British Columbia
@FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed
Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported 57 minutes ago from White Rock, British Columbia
I am a costumer for 2 years now with #FreedomMobile and never had an issue= fine Co.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Scott C (@scottacalvert) reported 5 minutes ago
@FreedomMobile How does anyone get a hold of a person? Been trying all day and can't get anyone to respond. Got a text last night saying my account was 85% of it's credit... This morning text about account suspended for unpaid balance. I'm on Auto pay! 5 phones not working
Spike (@HeyimSpike) reported 6 minutes ago
@FreedomMobile My grandparents are stuck in Dubai International Airport and there was a drone strike and their relying on Freedom to communicate since Wi-Fi is down but Freedom Support refused to provide them with roaming service waived or any help! Can you guys help please?
Lily (@Lily08901017) reported 6 minutes ago
@FreedomMobile You really are the worst of the worst. Why hire incompetent ppl? Why not answer customer service
Ivydelray 🙂 (@ivydelray) reported 13 minutes ago
@FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!
🐍 (@Hambonevstech) reported 13 minutes ago
@GimpyHandGuy @FreedomMobile Are you still having issues? Their payment gateway seems to be offline lmao
Arise (@Ariseskater) reported 16 minutes ago
@FreedomMobile Switched to freedom 4 months ago and now I get dropped calls repeatedly it's been so annoying never had this issue with any other carrier and when you try to phone customer support it takes up to an hour to get thru been to the outlet a few times. ready to give up on this plan
Tekin Ozkurt (@TekinOzkur15081) reported 19 minutes ago
@FreedomMobile Ok I pay more as a exsisting customer
JrT (@JRTeodoro4) reported 21 minutes ago
@FreedomMobile Is there problem with your internet today? December 16th?
Gamer Graham (@GTM618) reported 23 minutes ago
@FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.
Curt Bennett 🇨🇦 @curttalkstv.bsky.social (@CurtTalksTV) reported 26 minutes ago
@TELUSsupport Just got your WINBACKTELUS email offer but it's not even as good as an off-the-shelf plan with @FreedomMobile. Also your AI chatbot is comically terrible. Don't even bother trying again until you rehire human beings and create competitive plans.