Freedom Mobile outages and service status in Surrey, British Columbia
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Full Outage Map
- Freedom Mobile generated 0 outage signals in the last 24 hours around Surrey, including 0 direct reports.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Surrey, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Surrey, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Freedom Mobile Issues Reports Near Surrey, British Columbia
Latest outage, problems and issue reports in Surrey and nearby locations:
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V (@vidursh) reported from Burnaby, British ColumbiaLemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
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Samuel Oh (@SoahmZ) reported from Maple Ridge, British Columbia@freedomsupport Wow I thought my phone was broken
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Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia@freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British ColumbiaI will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
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Robert (@rewp56) reported from Surrey, British Columbia@FreedomMobile Ur support service sucks BIG TIME. Can't seem to fix my problem and getting tired of 2000 questions
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Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported from White Rock, British ColumbiaI am a costumer for 2 years now with #FreedomMobile and never had an issue= fine Co.
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Samuel Oh (@SoahmZ) reported from Maple Ridge, British Columbia@freedomsupport just reporting a really weak signal zone in Maple Ridge - 232st & 124Ave (the entire neighbourhood is iffy and no data inside my house)
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Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia@FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed
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Jay Catterson (@ScienceOfSmut) reported from Surrey, British Columbia@cellist81 @FreedomMobile @Fidomobile None so far. Plus I don’t really call much. Make sure you have wifi calling activated, it’ll help when indoors.
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amu (@Amu3188) reported from Surrey, British Columbia@freedomsupport Hey there, I want to cancel my services. How can we go about this?
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Eve (@Eve62617669) reported@FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything
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Scott C (@scottacalvert) reported@FreedomMobile How does anyone get a hold of a person? Been trying all day and can't get anyone to respond. Got a text last night saying my account was 85% of it's credit... This morning text about account suspended for unpaid balance. I'm on Auto pay! 5 phones not working
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Tekin Ozkurt (@TekinOzkur15081) reported@FreedomMobile Ok I pay more as a exsisting customer
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Ticiana Barral (@ticibarral) reportedDO NOT SIGN UP WITH @FreedomMobile , they make you pay for something and then don’t offer the service. It’s a scam!!!!
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Dorseys Cloaca (@Dorseyscloaca) reported@FreedomMobile I thought customer service was available until 1am ET?
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Caitlin (@caitlinnspencer) reported@FreedomMobile hi- ever since I switched to freedom a month ago I can't receive or send group texts. Your support is telling me freedom will not work with text groups of 10 people or more. Is this true??
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Kahleel (@_XAmount2) reportedBruh Freedom really having me in hold for an hour y’all are a terrible company @FreedomMobile
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Maro (@badboylex_) reported@FreedomMobile bro you guys have the worst customer service ever wtf
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Ivydelray 🙂 (@ivydelray) reported@FreedomMobile been on hold all day to fix our home internet - over 3 hours now. But when called and said add more services you picked up jn 1.47 minutes!
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Laith Khalil (@laithkhalil) reported@FreedomMobile how long do we have to hold till we get someone to talk to in customer service? Three days in row with 1 hour each and yet no answer !!!