Freedom Mobile

Freedom Mobile Outage Report in Dundas, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Dundas, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Dundas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Dundas, Ontario 01/25/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Dundas, Ontario

Latest outage, problems and issue reports in Dundas and nearby locations:

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • harshil_mehta Harshil Mehta (@harshil_mehta) reported

    @FreedomMobile You guys need to train your employees.. last few days has been terrible for me due to your incompetent staff. When we go to store, they ask to place order online. When we try to place order online and via customer care, the order doesn't go through and they ask us to go to store.

  • ashley_hynd Ashley Hynd (@ashley_hynd) reported

    @freedomsupport I am not pleased with the changes to your support & service. Part of what made you great was that you had automatic chat windows and I could get help with issues right away. It took me forever to find a cell phone provider I liked.

  • SpencerTrinier Spencer (@SpencerTrinier) reported

    @freedomsupport I’m sick of you guys...@TELUS would never🙃

  • ArowoloOyeyemi Oyeyemi Arowolo (@ArowoloOyeyemi) reported

    @FreedomMobile I am not happy with freedomMobile, it seems have been duped and treated like garbage. I have sent mail and put several calls since Saturday but no solution to my issue. Customer service promised to call back but no feedback.

  • hhwong1986 Howard (@hhwong1986) reported

    @FreedomMobile It's super weird that out of all the words you chose high resolution, when the base s21 has a 1080p screen instead of 1440p lol

  • SteveKovacsCa Steve Kovacs (@SteveKovacsCa) reported

    @freedomsupport I can not register on the freedom mobile network when I turn of my WiFi (wificalling)... Postal code V7E3R7

  • WayneArcane WayneArcæn (@WayneArcane) reported

    @DetectorDigi @FreedomMobile Now I don't even have phone service.

  • ArowoloOyeyemi Oyeyemi Arowolo (@ArowoloOyeyemi) reported

    @freedomsupport Have reached out to the technical team, even I was informed that a manager will call. As at present, since Saturday, have been calling every day with the exception of today no one has shown any concern. Have visited two of your stores (Vaughan and North York) but no solution.

  • chlobarks Crone K Barker (@chlobarks) reported

    @FreedomMobile please stop charging me triple my bill every month. I've done the math and your billing doesn't make any sense. Your customer service folks, while friendly, have been unable to help me in my 5+ calls, or come anywhere close to being able to comprehend the math.

  • xohinaaa ladoo (@xohinaaa) reported

    lmao To the agent from @FreedomMobile I’m so sorry for being rude to you I was just tired of talking to your animated system, homeboy really went I am “human” for further clarification after I asked am I speaking to a robot 🥲