Freedom Mobile

Freedom Mobile Outage Report in Dundas, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Dundas, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Dundas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Dundas, Ontario 01/29/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Dundas, Ontario

Latest outage, problems and issue reports in Dundas and nearby locations:

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • hazardplay Ron Harwood (@hazardplay) reported from Hamilton, Ontario

    @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • colinscameron Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@colinscameron) reported from Burlington, Ontario

    @freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • llQwQll chen (@llQwQll) reported

    @freedomsupport Thanks for wasting my time. Worst customer service ever. Only good for keep number, and not doing your job from time to time.

  • bidisha1104 Bidisha Bhattacharya (@bidisha1104) reported

    @FreedomMobile as bad is your online/phone customer service,I found a excellent service at one of your store at kingsway,Vancouver,executive:Flora,the amount of effort from store she tried to solve this easy thing. 10% of that effort from your backend would have solved the issue

  • mandysmind Malicious Mandy (@mandysmind) reported

    @freedomsupport We had to go INTO the store to resolve our issues with your company. The phone agent was unhelpful.

  • wasimazid Wasim Azid (@wasimazid) reported

    @freedomsupport @Randy40575132 That’s true. I have been using Freedom since it was Wind Mobile. No roaming issues at all.

  • proxyDep DLamichhane (@proxyDep) reported

    @FreedomMobile Plans are expensive and less home networking coverage, garbage

  • proxyDep DLamichhane (@proxyDep) reported

    @freedomsupport Goes to partner network right a way after leaving your city area… very less home coverage…. Fed up

  • vancousaurios mis padres me llaman miguel..🇨🇱🇨🇦 (@vancousaurios) reported

    @FreedomMobile The only problem your signal is bad sometimes I can’t call or text from Richmond

  • jleighton22 Lev Atate (@jleighton22) reported

    @Randy40575132 @freedomsupport I’m leaving. I stuck with them since I had a deal with unlimited USA roaming but it looks like I’ll be traveling more in Canada for a while. I depend on reliable service and this ain’t it.

  • BoringLisaP boringlisap (@BoringLisaP) reported

    @freedomsupport Another stupid ? I've never switched carriers before. How do I switch to Freedom and port my number and get a new phone on your payment program? Can I do that online?

  • Wandate1 Atdheu (@Wandate1) reported

    @freedomsupport Hi, never mind anymore as I just switched over to Bell.. thanks