Freedom Mobile

Freedom Mobile Outage Report in Dundas, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Dundas, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Dundas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Dundas, Ontario 11/21/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Dundas, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ancaster, Hamilton and Burlington.

Loading map, please wait...
City Problem Type Report Time
CanadaAncaster TV
CanadaHamilton Internet
CanadaBurlington Total Blackout
CanadaHamilton Phone
CanadaHamilton Phone
CanadaHamilton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Dundas, Ontario

Latest outage, problems and issue reports in Dundas and nearby locations:

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ClamHammer3666 Sofaking Cool (@ClamHammer3666) reported

    @freedomsupport hey there. Are there any issue with the service? People calling me are saying that they get "this number is not in service" messages some times when they call me today.

  • PRMDEC212012 Pablo Chacon (@PRMDEC212012) reported

    @freedomsupport I'm trying to contact freedom on all there numbers but there out of service?

  • sanesetti Ms. Betty 🇨🇦🇺🇾 (@sanesetti) reported

    @freedomsupport you have the worst customer service ever!!! HO says go to store, store says call HO. I need a phone for my job. I need someone to contact me Asap. I will continue to express my dissatisfaction on all media sources

  • Sweetserver MsSweet (@Sweetserver) reported

    @freedomsupport Nah... I have an S8+, there's absolutely zero reason why my phone starts roaming just outside of Calgary. AND not picking up the signal until I get home. Loyal customer since 2014 wtf

  • ll_greyTO Luc Grey (@ll_greyTO) reported

    My partner who lost their job as many have during the pandemic was just navigating a horrible service experience with @FreedomMobile. No empathy or interest in supporting their clients during this challenging time.

  • a_time2 Time2MakeAMove (@a_time2) reported

    @freedomsupport why do you restrict the characters I can use in my password for your account? makes it harder to use a password manager and generate complex passwords. Poor practise, contrary to what every security expert recommends.

  • NikeMitts Nike Mitts (@NikeMitts) reported

    Tried to dispute $36 in bogus charges w/ @FreedomMobile Can't believe I had to escalate to a supervisor to get SOME resolution. For all their efforts to attract new customers, I would say #buyerbeware. If you're looking for helpful customer service, Freedom might not be for you!

  • PRMDEC212012 Pablo Chacon (@PRMDEC212012) reported

    @freedomsupport Cheep *** company... I'm going to spread the word how you suck at customer service

  • wjsn_fan_ Slay (@wjsn_fan_) reported

    @Rogers @FreedomMobile WHY IS MY WIFI SO BAD ON MY PHONE F U AND U HAVE LIGMA

  • ShoeTease 𝓒𝓻𝓲𝓼𝓽𝓲𝓷𝓪 (@ShoeTease) reported

    @MSCMommyLife @FreedomMobile My bf does. It used to be VERY spotty in the city and missed calls because of it at home. However, the last few months it’s been a non issue and he pays $57 per month which is amazing (I pay $83 with Telus).