Freedom Mobile Outage Report in Ancaster, Ontario
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ancaster, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at Freedom Mobile
Freedom Mobile is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (60%)
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Phone (25%)
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Total Blackout (7%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Live Outage Map Near Ancaster, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ancaster, Hamilton and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Ancaster |
TV | |
| Hamilton |
Internet | |
| Burlington |
Total Blackout | |
| Hamilton |
Phone | |
| Hamilton |
Phone | |
| Hamilton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ancaster, Ontario
Latest outage, problems and issue reports in Ancaster and nearby locations:
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Bruce Miller
(@cbrucemiller) reported
from
Hamilton, Ontario
@freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice
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Kevin Rea
(@KevyBhoy79) reported
from
Burlington, Ontario
@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.
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Abe C
(@abeventures) reported
from
Burlington, Ontario
Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom
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Ron Harwood
(@hazardplay) reported
from
Hamilton, Ontario
@freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible
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Kim Talbot
(@ktalbot70) reported
from
Hamilton, Ontario
@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks
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Nick Walczak
(@kornick) reported
from
Hamilton, Ontario
@caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
@freedomsupport I've already explained in my previous tweet what the problem is
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Bounty Hunter Toys
(@bhtoys) reported
from
Hamilton, Ontario
@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯
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Bruce Miller
(@cbrucemiller) reported
from
Hamilton, Ontario
@freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Scherer
(@tuscherer) reported
The Root Cause of the issue needs to be looked into. I have explained severally but all your @FreedomMobile agents seem to be so inexperienced and unskilled. I’ve been using the line since 2010 and all of a sudden, the CRAZY bill just popped up.
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.
(@chvntellll) reported
@FreedomMobile your customer service agents are DISGUSTING. Please make sure someone reaches out to me ASAP cuz I will go all the way.
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Chaityadeep S Mainee
(@Chaityadeep) reported
@freedomsupport My freedom mobile connection got canceled without warning. I’ve been your loyal customer making payments on time, this treatment is unacceptable. I had informed freedom that I’m stuck aboard & I’m not in the country currently.
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TheMatthewT
(@SouthCentralM95) reported
@FreedomMobile just wondering id there outage in etobicoke? I have no service.
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Mighty Halifax Donair
(@MightyHalifax) reported
@Crackmacs @koodo @FreedomMobile We were paying Bell $163 for 2 phones and 3 tablets. We switched to Shaw which we already had for internet and now we pay $6.66 for 2 phones! Poor phone reception in the house but we switched to wifi calling and that fixed it.
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J Kyle Davidson
(@Kyledavidson002) reported
@FreedomMobile Dont buy it or fall for anything that show or Sell They double bill and then deny it They take money without your authorization And the cover up all there wrong doing and then blame the customer for it
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Chaityadeep S Mainee
(@Chaityadeep) reported
@FreedomMobile You just don’t care about your customers or the current situation in the world. Rather than making things easier for your loyal customers, you just made it much worse. I had not at all expected to be thrown away like a garbage after giving you business for 2 years
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Chaityadeep S Mainee
(@Chaityadeep) reported
@FreedomMobile But still rather than cooperating or at least informing me you just canceled my connection. When I got in touch with the customer care, they said it cannot be reversed & I’ll have to get a new sim & number. This is such a big harassment.
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Usman Mir
(@UsmanMi06373397) reported
@freedomsupport damn some pretty horrible customer service here. Got connected to an agent from the messaging platform that takes 10-15 minutes to respond on each message. It’s been over an hour talking to the guy and he’s still asking basic questions. So ridiculous!
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Zaria Greensword
(@ZGreensword) reported
@FreedomMobile worst freaking company I need my refund. Over 1 month now and you've been bullshitting around #worst #regretful #incompetent