Freedom Mobile Outage Report in Ancaster, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Ancaster, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (66%)
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Phone (17%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Ancaster, Ontario
Latest outage, problems and issue reports in Ancaster and nearby locations:
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Abe C
(@abeventures) reported
from
Burlington, Ontario
Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice
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Bounty Hunter Toys
(@bhtoys) reported
from
Hamilton, Ontario
@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.
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Kim Talbot
(@ktalbot70) reported
from
Hamilton, Ontario
@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.
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Kevin Rea
(@KevyBhoy79) reported
from
Burlington, Ontario
@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
@freedomsupport I've already explained in my previous tweet what the problem is
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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CANnaDiga
(@CANnaDiga) reported
@FreedomMobile @FreedomSupport I have been trying to order SIM card through your online portal for 3 days!! But your agent is unable to order it. I’m afraid if this is the time it takes to order a SIM, what would it take if there are any issues with my connection in future?
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Rob Milne
(@therobmilne) reported
@FreedomMobile So if you do actually want to fix anything. Don’t both contacting their support via phone or website. Just contact @freedomsupport They helped me and won back my trust!
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jesus ferreira junior
(@JesusPainter72) reported
@FreedomMobile Heloooooooooooiiio. Can you please hired smart people to talk on customer service
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Richard Ng
(@GreatRootBear) reported
@stephlackey @freedomsupport They may have their issues but they're the only mobile provider that has a reasonable option to tether at a data cap that is workable for someone where folks like Bell don't offer any internet service.
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Tripp
(@MuscleCubTripp) reported
@freedomsupport With the mass WhatsApp Exodus going on at this time, are you also looking into expanding Support into other platforms such as Signal and Telegram?
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rk
(@rk56196339) reported
@FreedomMobile worst customer experience ever. Made me go to the store where they made me call the customer service agent again. If this service is for new customers. I thank God I did not sign up for their services
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sonamsam23
(@sonamsam23) reported
@freedomsupport Question about Wifi calling : Do Freedom Mobile Network allows wifi calling service, does it have extra surcharge ? Can I just turn wifi calling?
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patrick
(@unrealpat) reported
@freedomsupport Thanks for this. Im already a freedom customer with a plan and device. Im not looking for a new plan, just a non-smart phone to have as a backup.
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Anna
(@Anna75403517) reported
@freedomsupport I am a loyal customer. I have a few lines here. I have referred several of my friends. It seems you are not willing to keep me.
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rk
(@rk56196339) reported
@freedomsupport @FreedomMobile not helpful customer service worst telecom services