Freedom Mobile

Freedom Mobile Outage Report in Ancaster, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Ancaster, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Ancaster, Ontario 03/25/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ancaster, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Burlington and Hamilton.

Loading map, please wait...
City Problem Type Report Time
CanadaBurlington Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaAncaster TV
CanadaHamilton Internet
CanadaBurlington Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ancaster, Ontario

Latest outage, problems and issue reports in Ancaster and nearby locations:

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ManpreetSikand Manpreet Sikand (@ManpreetSikand) reported

    @freedomsupport you guys are at it again, I just received my cell phone bill and was charged for roaming for the same day when I subscribed to roaming ads on, just called your customer service was told that charges happens 10 mins prior to subscribing to add on

  • DonBruce73 Don Bruce (@DonBruce73) reported

    @FreedomMobile ... seriously unimpressed with your idea of #customerservice. On the line for over 42 mins (!) arguing to get compensation for a US roaming pkg I purchased last week. I was assured on 2 separate occasions prior to my trip it would work with no issues... it did not.

  • TameesiaMusic Tameesia (@TameesiaMusic) reported

    @FreedomMobile passing the buck and saying it’s a manufacturer problem now bc I didn’t pay for warranty on my phones. I’ve NEVER had a phone STOP charging within less than a year of having the phone. There’s no water damage to either phone and no other charger used

  • cathyincanada Catherine Kelly-Brown (@cathyincanada) reported

    @freedomsupport I don't understand -- I tell online support to send you the communication log? How can I ensure they know what I mean and how to do that? I can paste the conversation points here but it is lengthy with the back and forth messages. They took a long time to understand my concerns.

  • Fellena5 Fellena (@Fellena5) reported

    @David_J_Broad @freedomsupport Send a message to @coder_reactivation on telegram for help, he helped me recover my account. if you really need help getting back your account then contact him too okay and have a nice day

  • jdrgaydar JDRGAYDAR (@jdrgaydar) reported

    .@FreedomMobile I set up a fund for you for stressed employees, like customer service can take all your energy, please find it at your banking institution the private one

  • TameesiaMusic Tameesia (@TameesiaMusic) reported

    @FreedomMobile I’ve been a customer FOR YEARS 5 months ago I switch over to a contract, doubled my original bill ONLY for BOTH phones to stop charging within weeks of each other n y’all are tryna TELL me there’s nothing you can do and I have to spend more money to get new phones

  • hebero1984 tito (@hebero1984) reported

    @freedomsupport @AndreArsenault1 I really dislike these trouble shoot answers when most of the time it's your networks and you guys always fail to acknowledge it until too many customers start complaining online , instead of hiding things from customer be honest just like how rogers is buying you guys out

  • michael150375 Michael (@michael150375) reported

    Dear @FreedomMobile your customer service and wireless connection is terrible and as a customer with 2 cellphones and who is been with you for 1,5 years, I am trying to cancel my service since you do nothing to support your customer! Thx

  • DonBruce73 Don Bruce (@DonBruce73) reported

    @freedomsupport I'm absolutely certain your Customer Retention team member missed the boat on this one... forget the fact that I had to argue to get money back for the US pkg that didn't work as promised, but when I said I was looking at taking my business elsewhere, they were literally silent.