Freedom Mobile

Freedom Mobile Outage Report in Ancaster, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Ancaster, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Ancaster, Ontario 02/05/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Ancaster, Ontario

Latest outage, problems and issue reports in Ancaster and nearby locations:

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • blueice514 tureblue (@blueice514) reported

    @FreedomMobile why is your service down for last half n hr in suaga ???

  • SaraRodney2 Sara Rodney (@SaraRodney2) reported

    @freedomsupport Thanks, but you are missing the point. This should have been done in the first communication with Freedom. We used to recommend Freedom. What a terrible disappointment.

  • lokeshyadav1739 Lokesh Yadav (@lokeshyadav1739) reported

    I am very disgusted with @Apple in Canada service. I tried to do a factory reset on my phone since then my phone is carrier locked. They told me to contact my service provider and I did the same but @FreedomMobile also didn’t unlock my phone as the imei number was changed. 1/2

  • AntiVenom42420 daniel gibson (@AntiVenom42420) reported

    @FreedomMobile my internet has been down for 6 days at home and my phones internet has passed 100% data usage. Is there any way i can get my phone data usage temporarily increased at all ?

  • Mohit26013158 Mohit (@Mohit26013158) reported

    @FreedomMobile I have recently left your network and switched to fido. After they offered me a deal to bring back their past customers. What are you guys doing for your existing clients?

  • NarendraMV Naren 😷 (@NarendraMV) reported

    @FreedomMobile Wat a service.. No service from 2 months and still getting bills. @CRTCeng

  • MrPisstofferson ℤ𝕖𝕣𝕠 𝕄𝕚𝕖𝕕𝕠 (@MrPisstofferson) reported

    @FreedomMobile please give S.T. a raise. He/She looked into my issue, and got it rectified. I appreciate S.T.’s help and I think this should be recognized

  • Alphaleon9 Alpha leon (@Alphaleon9) reported

    @freedomsupport Hello, how are you ! I was talking to an agent to get a phone today but unfortunately they say you can't order a phone online. Please fix the problem.

  • SaraRodney2 Sara Rodney (@SaraRodney2) reported

    @FreedomMobile @getrealmovement You just lost a 10+ year customer with five phones. You should be able to go to the states with you phone for less than $230/month, and not have to spend 2+ hours on the phone with 5 separate calls to figure out why you are being robbed.

  • Chintan72024830 Chintan (@Chintan72024830) reported

    @freedomsupport I don’t think So.I am in talk with one of your agent .I explained that my card got stolen along with my suv .as I got new card I enrolled in digital pay . She decided not to provide digital discount for last two bills and resist .I am waiting for her supervisor.6year customer.