Freedom Mobile

Freedom Mobile Outage Report in Orléans, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Orléans, Ontario 04/01/2026 08:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (30%)

    Phone (30%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Orléans, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • pinkpamplemoose Trish Caron (@pinkpamplemoose) reported from Ottawa, Ontario

    @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • Klaviishk Klavishk (@Klaviishk) reported from Ottawa, Ontario

    @freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlieImperia1 Charlie Chan (@CharlieImperia1) reported

    @FreedomMobile I am unable to top up my prepaid account. Every time I enter the security code it goes back to the login screen. Any help?

  • 80sgirlforever 💕~Deb~💕🇨🇦🇬🇧 (@80sgirlforever) reported

    @freedomsupport Any problems for MMS today? I can't send or receive all of a sudden

  • Northwould J (@Northwould) reported

    @freedomsupport absolute worst customer service and payment system. “A system error occurred”, “oh no, payment couldn’t be processed” are the two responses I keep getting when trying to pay online and over the phone. You guys are terrible. Can’t pay my bill and my service is down

  • kaynky Kaynky (@kaynky) reported

    Went to the mall today the guy convinced me to to switch from @chatrmobile to @FreedomMobile I can only deal with bad service for so long like literally everything was bad and I mean everything

  • AndrewL42536268 Leach (@AndrewL42536268) reported

    @TrifGaming @FreedomMobile I never dealt with there customer service. But I can say there service areas are really really bad.

  • JasonHodgesTO HODGES™️ (@JasonHodgesTO) reported

    @freedomsupport I switched to a better service provider,thank you

  • justice4Mimuna Justiceformimunamohamed (@justice4Mimuna) reported

    @freedomsupport It’s not just internet, it’s my phone service and your customer service support is no help, your representatives at the store are no help instead started an argument with me. I have it all documented and video taped!

  • TrifGaming Steven Trifunoski 🔱 (@TrifGaming) reported

    @freedomsupport 2 hours of waiting for nothing and still no problem solved. Absolute trainwreck

  • stuincanada Stuart Payne (@stuincanada) reported

    @freedomsupport my phone indoor voice calls (2 bars signal) is intermittently breaking up in last few days. No change to phone or calling location. Is the extreme cold this week in Calgary SE a factor for telecoms equipment?

  • SethPSM Seth (@SethPSM) reported

    @FreedomMobile has this insane ANNUAL plan now. Unlimited texting and calling with 50GB of high speed data for a year! For people not watching garbage on data hungry apps and just need a phone this is an insane deal for around 110$ Canadian bucks. #SuckItBigCanadaTelecoms