Freedom Mobile Outage Report in Orléans, Ontario

@freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

@FreedomMobile You charged me for a call made from my Kanata home to Hamilton. When texting with support today, the first person said I called from an area that gets Nationwide Calling and asked for my postcode. The second person said I had called a national no.

@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

@freedomsupport Yo I just topped up my phone today now it's saying I reached my limit?? when I make calls. Ur sign in page is glitching out too.

@freedomsupport My phone is not working! I tried 611 and it won't answer.

@tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

@freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

@freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

@FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

@freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

@freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

@FreedomMobile are literal fraudsters - no one in person can help you and they refuse to help over the phone and they lie about what the app can do. Never ******* use them.

@freedomsupport Having it on or off while rebooting the phone makes no difference during the reboot process , turning it on and off itself is what refreshes the search to connect to the tower , which is also done once the phone reboots itself . This also doesn’t clear the network settings 😴

@freedomsupport @itsmemariolawl As a previous customer, I really wish Freedom was available all over Canada

Literally the worst service providers I have ever come across in my entire existence @FreedomMobile. You guys bill people for services you don’t even provide & refuse to take care of it.

@freedomsupport no. i've spoken to 4 reps and have gotten nowhere. enjoy your chargeback and CCTS complaint

@FreedomMobile Does Freedom have any local customer care help or only Philippines?

@freedomsupport literally why am i being logged out of the app everytime i click one time pass??? i’m about to run out of internet and be stuck because somehow over YEARS u can’t fix one app

@freedommobile worst customer support even after waiting patiently, this support person from billing put me on hold and cut the call without resolving the issue

@freedomsupport Nope. Not at all. I've lived here on freedom/wind for like a decade and never lost service unless theres a mass power outage.

@FreedomMobile fFreedom doesn’t allow you to take advantages of new offers unless you terminate your present contract , lose funds and start all over. Not great business model and poor customer care team in the Philippines.