Freedom Mobile

Freedom Mobile Outage Report in Orléans, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Orléans, Ontario 03/26/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Orléans, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport doses feeedom want to loose customers or retain customers I had a really bad experience

  • pinkpamplemoose Trish Caron (@pinkpamplemoose) reported from Ottawa, Ontario

    @freedomsupport Im not getting LTE.. just nationwide 3G.. alternating between that at no service.. in Ottawa not rural

  • PhillipReid17 Alexis Reid (@PhillipReid17) reported from Ottawa, Ontario

    @freedomsupport lm wondering if f freedom can fix outages why can’t I get more then I to three bars of service in my building I’m in a Long Term Care Facility behind a hospital can someone help me out this has caused me dropped calls at times this is affecting inside.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    If you don't want to loose customers you really should hire reps with more empathy and stronger communication & problem solving skils. Your contact support was so quick to transfer me to cancellation dept. Just to get me off the phones @freedomsupport @FreedomMobile

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung @startca @FreedomMobile At least you had people to talk to. We just argued because the internet was down. 😜

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • OccTranspo Occasional Transport (@OccTranspo) reported from Ottawa, Ontario

    @freedomsupport Is there an outage in Bayshore, Ottawa? I can't seem to get any phone calls to connect and I can't access voicemail.

  • north_fam_BP March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

  • AdaProvenzano1 Ada Provenzano (@AdaProvenzano1) reported from Ottawa, Ontario

    @freedomsupport My phone is not working! I tried 611 and it won't answer.

  • HeauxSofia Sofia Heaux (@HeauxSofia) reported from Ottawa, Ontario

    @freedomsupport 1. I highly doubt Freedom feels any type of way if me wanting to take my business elsewhere. Am sure your hundred of thousands users have you guys swimming above water. 2. I've blocked the user leaving Freedom support type messages on my page. So solved byme.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DeMarcus_Jonesy Tiffany Jonesy (@DeMarcus_Jonesy) reported

    @freedomsupport potential local cellular outage in dundas ON starting around 1am EST or earlier. Getting nationwide but no local, and I always get full bars at home where it’s currently hard down.

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @freedomsupport It's not working. On the old portal, I was able to do that, but now I can't

  • okaygj_ Okaygj (@okaygj_) reported from Vancouver, British Columbia

    @freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?

  • god_fraction Devansh Dave (@god_fraction) reported

    @freedomsupport service sucks in the middle of Mississauga. Coverage switches from LTE to 3G by itself. Terrible experience!

  • critica13948310 _license_to_trill (@critica13948310) reported

    @freedomsupport Long on excuses Short on support

  • PiyushMeh20 PiyushM (@PiyushMeh20) reported

    @freedomsupport Is service down in Ontario? My phone is on SOS mode only

  • IdarNouti Idar Nouti (@IdarNouti) reported

    @FreedomMobile your online portal doesn't support home internet any more to manage account and make payment. Even your showrooms do not accept payment for home internet. Please solve your website issues, the old portal was better

  • Kojjax Jax (@Kojjax) reported

    @FreedomMobile Your customer service leaves ALOT to be desired. It's a wonder you have any customers left at all. I will be cancelling this service and going elsewhere.

  • jovenyalogata K 🎀 (@jovenyalogata) reported

    @FreedomMobile I really have been needing help for days to have a receipt of my deposits to show them at work, can you help me?

  • AlefYei Alef Yei (@AlefYei) reported

    It really sucks when a company stops making improvements or progress to their services or offerings. @FreedomMobile comes to mind for their poor network.