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Freedom Mobile

Freedom Mobile Outage Report in Orléans, Ontario

Why is my Freedom Mobile service not working?

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 31% Phone (31%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Orléans, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Ottawa.

CityProblem TypeReport Time
Ottawa Phone 1 month ago
Ottawa Phone 2 months ago
Ottawa Phone 3 months ago
Ottawa Internet 3 months ago
Ottawa Internet 3 months ago
Nepean Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • zephyr064
    Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • north_fam_BP
    March Brizzy fo Shizzy (@north_fam_BP) reported from Ottawa, Ontario

    @FreedomMobile OMG....what u hear at mall kiosks when peeps switching from Freedom cuz the #cellular #Network still sucks after all these #YearsAndYears ........#peace

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RBLFDPR
    Ryan Levey Film & PR (@RBLFDPR) reported

    @freedomsupport Help I can't tell if my Intl. Roaming package I bought is activated.

  • doobydude420
    doobydude (@doobydude420) reported

    @freedomsupport I've already did thar. Reset network connections etc. Etc.

  • str4wb3rryacai
    𝟡𝟡𝟡 (@str4wb3rryacai) reported

    @FreedomMobile why would you rather have your long term loyal 10 year cx cancel than retain them by applying a discount to their account? why are new cx getting better promotions/discounts/plans than the loyal old cx? just had supervisor and specialist try to get me to cancel

  • IdarNouti
    Idar Nouti (@IdarNouti) reported

    @freedomsupport It's not working. On the old portal, I was able to do that, but now I can't

  • ManjotGilSingh
    Manjot Singh Gill (@ManjotGilSingh) reported

    @freedomsupport been trying to login the app for the last 3 days, can't login even with the correct prin. I have reset it 3 times and still gives me an error- invalid pin, any ideas to fix this?

  • ChristianBobak
    Christian Bøbak 🇨🇦🇧🇻🇮🇹🇱🇺🇪🇺 (@ChristianBobak) reported

    @freedomsupport I'm trying to forward my Freedom number to a US number and it's not working. My wife was able to do this, but she's with a different carrier. How can I do this?

  • doobydude420
    doobydude (@doobydude420) reported

    @freedomsupport so when is freedom going to actually be providing 5G cell service to customers since you been selling 5G phones for many years now? Not to mention your coverage for reception is horrendous! $60 for 15Gb LTE data, ripping me off have offers for $60 for 20/25gb data

  • DjDriftHWSS
    Yuh Mudda's Doubles Man (@DjDriftHWSS) reported

    @Lulu25234855 @FreedomMobile I'm in Brampton and I'm having the same problem

  • _ThisIsNowhere_
    Susie Q (@_ThisIsNowhere_) reported

    @freedomsupport Is the app down? I want to pay my bill and the app won't open.

  • Woody1O
    Mike (@Woody1O) reported

    @freedomsupport I'm getting a network error trying to pay my bill