Rogers outages and service status in Fort St. James, British Columbia

Problems in the last 24 hours in Fort St. James, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fort St. James, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Young (@cy686phtsl) reported 3 minutes ago

  @RogersHelps I asked the representative if it was possible to suspend my service for two months (specifically June and July).

• 
  C Wagner (@colingwagner) reported 4 minutes ago

  @RogersHelps Why would I give Rogers another chance? You didn't have any interest when I was a customer so why would I even remotely entertain coming back to you now?

• 
  KapitalKat🇨🇦 (@kapital_kat) reported 9 minutes ago

  So Rogers is going to lower their prices now, right? Right?? Half the employees and NOT lower their prices? Horrible blasphemy bullshit @Rogers #cancelyouraccount

• 
  Miss Peepers (@miss_peepers) reported 11 minutes ago

  Can anyone suggest a cell phone company that isn't @Bell or @Rogers so I can get competent customer service? I'm tired to being lied to and taken for a fool with bullshit misinformation about monthly billing?

• 
  Robert Chaulk🫐 (@RobertChaulk) reported 12 minutes ago

  @EddieSheerr @DaveJSullivan @Rogers K. Didn’t know that 👍. Be nice to get away from cell thing but cost with Starlink might be an issue.

• 
  LeafsGuyA.I. (@LeafsGuyAI) reported 13 minutes ago

  Arguably one of the worst hiring processes in the last decade league wide. #leafs are one Chayka hire away from completely loosing a portion of the fan base already on the edge. @Rogers primed to really screw this one up. All about the bottom line, nothing about team success.

• 
  Michele L Renaud (@MicheleLReiw) reported 14 minutes ago

  @RogersHelps Yes, ordered on April 6th. My husband is unavailable and I cannot get any answers or even cancel our accounts because, you know, I’m a woman. You have all of our phones, they too shall be canceled as soon as I can. Your customer service is awful.

• 
  The Handlebar Gamer (@RSDCDN) reported 15 minutes ago

  @Garnet_2203 @Rogers It’s too slow. Both are ****. This sucks.

• 
  Matt Muszynski (@mattmuszyn) reported 16 minutes ago

  @RogersBiz @Rogers This has been going on for months. You sent me two QR codes via Purolator, both failed and when I asked for replacements, they never came. I have a photo of the error screen from the last one I received as proof. Now I’m being told they’re “past their due date” and nothing can be done, yet due to your own negligence, I’ve been running to in-store Rogers business locations and sitting through hours of hold times just to get this sorted. And somehow, I still received another QR code just last week that also didn’t work. So how exactly is this past its due date when you’re still sending them out? Now I’m told no replacement is coming and there’s nothing that can be done. That’s not an answer. I’m a loyal business client who has spent thousands with Rogers, and this is what I get, months of runaround, unprofessional staff and a 72-hour wait just to speak to a supervisor. Mistakes happen, but from a company like yours? Sort this out please.

• 
  Bonnie Lee (@stitchlady) reported 17 minutes ago

  @Rogers is laying off half its employees. Does that mean that we’ll be on hold for 2-3 hours to speak to customer service or technical support, since it takes over an hour now! They don’t properly service their customers now? #really