Rogers outages and service status in Fort St. James, British Columbia

Problems in the last 24 hours in Fort St. James, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fort St. James, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Katie🌼💛☀️ (@k_mclean) reported 2 minutes ago

  If @Rogers door to door salesmen don’t stop coming to our door we’re actually going to cancel all our services and go to @Bell - CHECK WHO YOUR CUSTOMERS ARE BEFORE YOU HARASS THEM WEEKLY, YOU HAVE ALL OUR BUSINESS 🫠🙄😡 my god

• 
  John Tucci (@john_tucci) reported 5 minutes ago

  @RogersHelps @Rogers I’ve been on hold with support for 45 minutes. How is this acceptable? Why should I continue to pay my bill? I knew that switching from Bell was a mistake. 0 stars out of 5

• 
  Michael JB 🇨🇦 (@MjbOriginal) reported 8 minutes ago

  @CanadasLeafs @RogersHelps I’m not defending them, but it’s a bad time to call. Lots are now home from work for the day and can’t call until then. Jams them the f up. 10 am-ish til 2-ish works good. Weekends after 1 as well.

• 
  Steve (@SteveD29) reported 11 minutes ago

  @RogersHelps Oh I spent an hour on the phone and was told yes even though you didn’t use the service you could have so we will charge you 210 bucks still

• 
  The Original PK (@paulkelly515) reported 22 minutes ago

  @RogersHelps been trying for a while to get through to ROGERS and the automatic phone service, after going through several steps, just tells me it’s too busy and cuts me off. Contact me if you can help.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 22 minutes ago

  As is usually the case with @Rogers @RogersHelps, I was on the phone trying to get through to technical support for close to an hour and, while on hold, used their Online Chat and arranged in just a couple of minutes to get a service appointment all while still on hold. Their telephone help line is useless. Don’t even bother. Use their online chat.

• 
  TheBigM (@johnref59) reported 26 minutes ago

  @CanadasLeafs @RogersHelps and cogeco, probably the worst. their epico system is down once a week. stopped calling, just takes the down days off the bill, its been 3 months of not a full payment, no calls yet.

• 
  Cal Lindsay (@Cal495) reported 27 minutes ago

  @RogersHelps Would removing the pod while printing remove the problem? We have a split level house and without the pod, my son in the basement has no wifi. So removing the pod entirely is not a long term solution.

• 
  AC@SS56 🍎 (@ACassan56) reported 29 minutes ago

  @TruthFringe @Rogers Rogers is one of the absolute WORST companies in Canada! I ripped there garbage out of my house 15 years ago and will never use them ever again! Pure trash company!

• 
  Lynn Without an E (@Moon_River05) reported 31 minutes ago

  @Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔