Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Kanata, Gatineau, Greely and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@Rogers internet service is out in Kanata
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kavvysaurus
(@kavmac) reported
from
Vanier, Ontario
so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..
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Chef Spidey
(@Kundun66) reported
from
Ottawa, Ontario
Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.
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Warren Gallagher
(@WarrenGallagher) reported
from
Ottawa, Ontario
Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam
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Sabrina
(@messybitch93) reported
from
Ottawa, Ontario
Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!
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Paul Zeeman
(@pzeeman) reported
from
Gatineau, Québec
The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers
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Anic vdN
(@stunbunny) reported
from
Ottawa, Ontario
@NeonShines @Rogers That’s why I no longer use them. It’s problem after problem. #wouldrathernothavecable
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Trashforming Nat🗑
(@natsbrain) reported
from
Ottawa, Ontario
@RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )
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Rico
(@REALRICO_BF) reported
from
Gatineau, Québec
@CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV
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Peter mann
(@Shlipps) reported
from
Ottawa, Ontario
@RogersHelps seriously. Just let people know about the outage and stop with the dm us crap. Never any information about the outages. It's a horrible customer service company.
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Nvmd, ok.
(@pbraden3) reported
from
Ottawa, Ontario
@27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
@RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.
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Andrew Leung
(@AndrewLeung1979) reported
from
Ottawa, Ontario
@YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Resolute
(@Resolute45) reported
**** off @Rogers. Nobody in Western Canada wants your ****** company.
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🤨
(@Exquisite_246) reported
The customer service I’m receiving from @RogersHelps on the phone right now makes no sense. The call needs to be pulled. This woman has horrible training.
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Brawney
(@brianns67) reported
@Rogers @ctregunno Then why do you CONSISTENTLY do this to your customers? Why? Because you can **** with credit scores. Disgraceful. You did the same thing to me and I will NEVER return, NEVER.
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MarcusPlayzRBLX
(@MarcusPlayz123) reported
@Rogers I have problems with my internet every month. Its not stress free, But it’s still pretty decent
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rants from Canada🍁(Sean)
(@rantsfromcanada) reported
@RuralCom_UoG @Rogers @CBCAlerts They won't... they've already said they cannot afford that type of thing if forced to allow third-party providers on their network. There will be an excuse why it won't happen.
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Ian Seggie 🅙
(@IanSeggie) reported
@Rogers No thanks. We began switcing to Telus in January. Not touching a Roger's branded product with a two-foot pole. You already destroyed our local #ymm radio stations and we definately don't want your cable or cell service. Hopefully the @CRTCeng sees the harm this will do.
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Aaron
(@indignantginger) reported
@CBCToronto Just switched to @WightmanTel. Everything is better. Better service. Better speeds. Better pricing... @Rogers has been horrible for years now.
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Andrew
(@radarsun) reported
@CRTCeng it's not in the publics interest to let one of the big 3 @rogers buy Shaw. The customer loses on this. @FreedomMobile will be dissolved or jacked up. (I hope not) but doubt it. Letting this pass removed competition. Sad day
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Shane Gabriel
(@shanegabriel) reported
@RogersHelps is there a service interruptions in the L6W area?
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Sandy B
(@sandebeaches17) reported
@RogersHelps My ignite is down AGAIN. No school, no work. Help! L5J1M7