Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Nepean, Gatineau, Stittsville, Greely, Barrhaven, Orléans, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Kanata |
TV | |
| Kanata |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19
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Jay Small
(@JSmall1771) reported
from
Ottawa, Ontario
@RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
Ottawa, Ontario
@RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on
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ncarter
(@1carter) reported
from
Ottawa, Ontario
@RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
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WallStPete
(@WallStPete) reported
from
Ottawa, Ontario
Got @Rogers #Ignite despite warnings of poor dependability. Now, our internet and TV services are a nightmare. Glitchy, can’t get through work, virtual meetings or tv shows without multiple disconnections, no sound, black screen, etc. It’s atrocious and expensive - bad combo!
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WallStPete
(@WallStPete) reported
from
Ottawa, Ontario
@RogersHelps I’ve already contacted Rogers. They’re apparently working on whatever problem there is in this area over the past month. Brutal...
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Jessica Hogue
(@jessica_hogue) reported
from
Ottawa, Ontario
@RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.
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A. R. Jalali 🇨🇦
(@ARJalali) reported
from
Ottawa, Ontario
@RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa
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Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
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POSTERING OTTAWA
(@posteringottawa) reported
from
Ottawa, Ontario
@RogersHelps openly stealing money from my Visa card. Today is the 3rd time I’ve cancelled a “second line” which I never signed up for to begin with. They stole hundreds of dollars from me then bounced me around to 3 different phone agents. This is disgusting. #Rogers is a scam.
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Never Ever
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Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
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Mike Grouchy
(@mgrouchy) reported
from
Ottawa, Ontario
@fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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kt
(@_kt08) reported
@RogersHelps is a joke. Cancel all your services if you can.
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Donna Papacosta
(@DonnaPapacosta) reported
@RogersHelps Two hours later and I still do not see an update to your service disruption page. I am not the only customer experiencing problems in my area.
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Donna Papacosta
(@DonnaPapacosta) reported
It’s very frustrating when you decide not to call @RogersHelps to find out why your Internet is down but you go to their webpage that lists service disruptions. Lo and behold there’s nothing there about your area.
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Bojan Land Help Ukraine! 🇺🇦
(@bojcodes) reported
@davidofug $50/month for 6 meg down and 256kb up from @Rogers. Really crap but hey I'm #disabled so I can't hope for better.
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Dino Rossi
(@DinoDRossi) reported
@Rogers - is there a phone number we can call to lodge a complaint without having to wait for many hours on hold
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Dylan Visser
(@Visseracres) reported
@tillystra @GlenneyAg @RogersBiz There all getting worse. Switched from Telus to bell. And both are terrible
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ash “Zalanii” last name
(@AshZalanii) reported
@RogersHelps hey, for the past month I have had about 18 service interruptions based on your infrastructure and seems like I'm not the only one, whats going on
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Chris Pani
(@cYp43) reported
@DonnaPapacosta @RogersHelps FYI: They are using a loophole trick where they cancel your appointment and say it's an outage and when you call they say it's resolved and schedule for the next day. (Rinse and Repeat)
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Dino Rossi
(@DinoDRossi) reported
@RogersHelps We don't need tech support. We are unhappy that a technician cancelled an appointment at the last minute to set my father in law up with Internet and TV service because he didn't want to get rapid tested before entering the retirement home where my father in law lives.
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Frenzi 🌺🇨🇦🌺
(@MissTrulie) reported
@Rogers are you able to tell me if cable is down in postal code M1K4S4 zone? Ours is down and my neighbor too. Not sure if someone cut our cable wires in error or if area is down.