Rogers Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (61%)
-
TV (11%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Kanata, Nepean, Gatineau, Ottawa, Vanier, Gloucester, Orléans, Greely and Stittsville.
| City | Problem Type | Report Time |
|---|---|---|
 Kanata |
TV | |
| Nepean |
TV | |
| Nepean |
Internet | |
| Kanata |
TV | |
| Gatineau |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
-
Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
-
Matt Clitheroe
(@matt_clitheroe) reported
from
Ottawa, Ontario
@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
-
Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
-
Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
-
J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
-
international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
-
Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
-
J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
-
TF Doyle
(@cf_td3) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
-
Tony Power
(@J_Anthony_22) reported
from
Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
-
Angie D'Aoust
(@adaoust13) reported
from
Ottawa, Ontario
@alour @RogersHelps 🙄🙄 no fixing stupid.
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
-
Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
-
🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
-
🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachit Pahwa
(@RachitPahwa2) reported
@rogers I’m trying to login from past 2 days but It won’t let me login
-
D a n i e l l e ©
(@DoubleDs2) reported
@RogersHelps is there an outage at Victoria Park and Eglinton in North York? Postal code: M1L 4S1. My internet has been down for 2 hours now.
-
Yanique D Peterkin
(@__skinisbronze) reported
@RogersHelps You guys offer the worst telecommunication network in the country. One of my employees lost her contract in the states with the little stunt you guys pulled in the summer and your service is still trash
-
Steve
(@sko1285) reported
@RogersHelps your people on the phones suck. 2+ hours spent speaking to three different people to unlock an old phone. Then get hung up on. Unhelpful and crap customer service. Wasted my time.
-
ranjan
(@ranjanbambam) reported
@RogersHelps Home internet has been down for close to an hour. Any known issues in the L6S postal area? I've tried rebooting the modem with no luck.
-
RaphinhaSZN 🇬🇧🇬🇧🇬🇧
(@RaphinhaSzn) reported
@RogersHelps Mississauga down again second day running. 100% switching to @Bell_Support this is a complete joke especially after the last major issue you had recently
-
Donna Popovic
(@Donna_Popovic) reported
@RogersHelps Its very unfortunate! It’s not just about notifying me directly. It’s about proactively notifying all @rogers customers when service is out. There’s a significant lack of customer relations. How are we compensated for cellular data we used in place of our home internet today?
-
Kv N
(@KvEncela) reported
@RogersHelps guys hv some ethics, hv bn dealing with rogers n winback on errors from ur ends n still no resolution
-
VaneZa
(@itala_zg) reported
Is @Rogers down in Etobicoke right now? I don't have internet @RogersHelps
-
LAT
(@LA_Teeve) reported
@RogersHelps you have a defect in your banking app which prevents me from redeeming MY cash back. Are you aware of the defect and what is the timeline for resolution? How else can I access?