Rogers

Rogers Outage Report in Ottawa, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 09/17/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (9%)

    Total Blackout (9%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Orléans, Nepean, Kanata, Gatineau, Barrhaven, Stittsville and Greely.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaOrléans Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • DerekdeLouche Derek deLouché, CFRE (@DerekdeLouche) reported from Ottawa, Ontario

    .@rogers so today you call concerned that we have the right package after I cancel my TV services - where was that concern two weeks ago when you couldn’t do anything to offset the $44 increase in our package?? #Customerservicefail

  • AndyMarsh62 Andy Marshall (@AndyMarsh62) reported from Ottawa, Ontario

    Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps Again I never Mentioned speed pass today in my tweet

  • jessica_hogue Jessica Hogue (@jessica_hogue) reported from Ottawa, Ontario

    @RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either

  • asteroidblus Dustin (@asteroidblus) reported from Ottawa, Ontario

    @RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Never Ever

  • JSmall1771 Jay Small (@JSmall1771) reported from Ottawa, Ontario

    @RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .

  • orange_pekoe Donna D. 🇨🇦 (@orange_pekoe) reported from Ottawa, Ontario

    No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

  • mgrouchy Mike Grouchy (@mgrouchy) reported from Ottawa, Ontario

    @fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

  • WallStPete WallStPete (@WallStPete) reported from Ottawa, Ontario

    @RogersHelps I’ve already contacted Rogers. They’re apparently working on whatever problem there is in this area over the past month. Brutal...

  • WallStPete WallStPete (@WallStPete) reported from Ottawa, Ontario

    Got @Rogers #Ignite despite warnings of poor dependability. Now, our internet and TV services are a nightmare. Glitchy, can’t get through work, virtual meetings or tv shows without multiple disconnections, no sound, black screen, etc. It’s atrocious and expensive - bad combo!

  • WallStPete WallStPete (@WallStPete) reported from Ottawa, Ontario

    @trevorj077 @Rogers Hopefully they sort out whatever is going on. It’s driving me nuts trying to work from home with all these issues, but glad to hear it’s got some potential lol!

  • ARJalali A. R. Jalali 🇨🇦 (@ARJalali) reported from Ottawa, Ontario

    @RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa

  • posteringottawa POSTERING OTTAWA (@posteringottawa) reported from Ottawa, Ontario

    @RogersHelps openly stealing money from my Visa card. Today is the 3rd time I’ve cancelled a “second line” which I never signed up for to begin with. They stole hundreds of dollars from me then bounced me around to 3 different phone agents. This is disgusting. #Rogers is a scam.

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn

  • 1carter ncarter (@1carter) reported from Ottawa, Ontario

    @RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ramin_babaee Ramin B (@ramin_babaee) reported

    @Rogers I have spent 6 hours on the phone yesterday and 4 hours so far today to resolve my internet disruption. If this is not lack of customer service, what is?

  • ramin_babaee Ramin B (@ramin_babaee) reported

    @Rogers I have reached customer service multiple times. They transfer to technical support and then no one answers the call. Very frustrating!

  • AngusByDesign Angus is opinionated. (@AngusByDesign) reported

    @RogersHelps I suppose after years of experiencing abuse as a former Rogers employee, repeat customer and someone with tenure, I'm a bit tired of the hundreds of dollars you've seemingly been increasingly unapologetic about taking, keeping, and cancelling folks otherwise. Sucks. Advantage you

  • ChrisDanger79 Chris Danger (@ChrisDanger79) reported

    @Rogers @RealSteveDanger It's true, it's been over a week and still no one from #sportsnet has reached out to me to solve the problem. Crashing, buffering, constant logins, illegal streams are the way to go.

  • ReklessCruise ReklessCruise (@ReklessCruise) reported

    @Rogers why is it that my internet drops like 5 times a day? The internet has dropped twice in not even the past 20 minutes. Even when getting a technician to “help” nothing changes! This is unbelievable

  • showes7 Sharman Howes (@showes7) reported

    @RogersHelps Hmmm…seems @RogersHelps says it may be fixed “this week” Glad I got other offers from media companies by posting this issue .I will have “this week” to investigate alternatives .@CRTCeng

  • AngusByDesign Angus is opinionated. (@AngusByDesign) reported

    @RogersHelps I don't know, I'd say the very least is to return my money that was frauded, mislead, misdirected and then implied that I was seeking more than I deserved. It's likely hilarious to think companies give a **** about making up for poor actions or retention. All the best. Thanks.

  • TanyaManoryk Tanya Manoryk (@TanyaManoryk) reported

    @RogersHelps Is there currently an outage in the Ottawa area?

  • Hunish_J Hunish (@Hunish_J) reported

    @RogersHelps our tv service has been out all day. Downtown Kitchener

  • waynoldu Wayne (@waynoldu) reported

    Its looking like its gonna take 5 or 6 weeks just to get a Z Fold3 from @RogersHelps when every other carrier and samsung has them in stock. Do yourself a favor and skip buying anything from Rogers, spoiler alert, they dont give a ****.