Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	6 hours ago
Bells Corners	Wi-fi	14 hours ago
Ottawa	Wi-fi	5 days ago
Nepean	Internet	6 days ago
Ottawa	Internet	7 days ago
Ottawa	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 6 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  Corgi Durst 💙 (@shakenbridge) reported 6 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  @sallycthomas (@sallycthomas1) reported 7 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  BMSR (@BMSR18) reported 10 minutes ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 13 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 16 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  Steve Hutchings (@steve_hutchings) reported 17 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  PARAGON CAUSE (@ParagonCause) reported 22 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  BippinQueen (@BippinQueen) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Gerald Butts (@gmbutts) reported 24 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  Les OReilly (@LesOReilly) reported 27 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  Rita G. (@ritah8) reported 30 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 34 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  Zwanguy🎮 (@Zwanguy) reported 45 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  Pam Hewitt (@PamHewitt19) reported 45 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 49 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  Samantha (@samanthadolly28) reported 54 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 55 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 59 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  SamanthaLamb (@Spideewoman) reported 59 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clement W (@TheClementW) reported 3 minutes ago

  @RogersHelps Hi, all recordings made today have issues with the audio, as well as the fast forward feature and other functions. It’s pretty much unwatchable, and leads to an error message eventually. Very disappointing. Is there a way to salvage the recordings?

• 
  Kian Zachary (@kian_zac) reported 3 minutes ago

  I’m telling ya @RogersHelps I’m losing patient … how long does it take to get a SIM issue fixed .. I’m not getting any updates .. nobody even bother to call to tell me of the status .. what made it worst your bloody IVR sucks … no one answer on the other end and after 2 hours of waiting it just hung up .. and it’s the same with the chat feature on your bloody web or chat … I’ve been without my phone access for almost a week now … and @HedyFry this is what we have to go through with @rogerrwireless

• 
  Michael DelPiero (@MikeDelpieroX) reported 5 minutes ago

  @mwalker1533 @RogersHelps "If I understand correctly, your first invoice was alright, but the following two were problematic. Is that right?" At this point, no customer service would save me as a customer. Absolute disgrace.

• 
  jaysfan2019 (@jaysfan2019) reported 6 minutes ago

  @MathesonJMT @Rogers Rogers is useless. They don't give a **** about their customers in any capacity. It's so disappointing. But not unexpected **** them

• 
  La Jefa (@MzDaviis) reported 8 minutes ago

  @RogersHelps The self serve option wasn’t able to rectify my problem and directed me to a live person! Also giving me a corporate answer to bush me off is not appreciated!!

• 
  Michelle Rempel Garner (@MichelleRempel) reported 8 minutes ago

  My colleague @RachaelThomasAB is right. @Rogers can't be allowed to receive lucrative benefits to "protect local journalism" only to turn around and exacerbate Canada's news desert problem. I echo her calls for @MarcMillerVM to investigate these station closures.

• 
  GrandmaSavage (@h81418541) reported 10 minutes ago

  @Rogers Please Refrain from Hiring Customer Service employees who can't speak Proper English to us. I had a call from a young man I could barely understand. He didn't know his job and what the supposed offer was either. He called his supervisor who let the call Drop. before explaining Do better!!!! Disgusted with your Brown service.

• 
  Mary Hanna (@maryhanna613) reported 11 minutes ago

  @Rogers - we've been on hold for 2 hrs every day this week and instead of talking to someone, it hangs up on us. We've done this for the last 5 days. One of your wires is hanging on our property and we need help sorting this out. It is starting to become a hazard. Pls contact us

• 
  Deb (@Deblet1) reported 16 minutes ago

  @RogersHelps I don’t mean to be rude but you are asking many questions for what? If you read my posts I did not get any resolution and clearly no one is sending a modem given three transfers and not one of the staff knows who handles it. Tech put me to Customer Care they put me to legacy

• 
  🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported 17 minutes ago

  @Rogers Rogers sucks .. everyone boycoyt rogers