Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, Nepean, Orléans, and Stittsville.

City	Problem Type	Report Time
Ottawa	Internet	16 hours ago
Ottawa	Wi-fi	16 hours ago
Ottawa	Internet	16 hours ago
Ottawa	Internet	16 hours ago
Ottawa	Wi-fi	17 hours ago
Ottawa	Phone	17 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Les OReilly (@LesOReilly) reported 5 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  Christian Lee (@christianflee) reported 7 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  Omar Elamam (@OmarElamam) reported 12 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  SamanthaLamb (@Spideewoman) reported 14 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps Outage in K1S 2A7? Yes or no?

• 
  613_Me (@613_Me) reported 20 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  KK👨‍🦼🌈+ (@livingklife) reported 20 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  milkbeerdave (@milkbeerdave2) reported 25 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  Rich (@RichSavarie) reported 25 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  Nas Eldjazair (@vivadz2011) reported 26 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  JohnnyCanuck (@DarkMaple) reported 26 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  Franz Holtz (@TWFS) reported 34 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  being Aram (@armie) reported 38 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  李乐尧 (@lileyao1998) reported 39 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  Patrick Leger (@Patrick_Leger) reported 41 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 49 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  @sallycthomas (@sallycthomas1) reported 59 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  PARAGON CAUSE (@ParagonCause) reported 1 hour ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  PARAGON CAUSE (@ParagonCause) reported 1 hour ago from Ottawa, Ontario

  Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul 🇨🇦 🇺🇸 (@CoachPaul_07) reported 7 minutes ago

  @rogershelps Internet currently down in Ottawa and so is your webpage to very service outages!

• 
  Craig DeCraene (@CraigDeCraene) reported 7 minutes ago

  @RogersHelps Been down that road, they told me to switch to 3G or use my friends wifi… true story

• 
  DidiH (@acethecat) reported 8 minutes ago

  @RogersHelps @uncut_jurist Neither wifi or cell service was working. Hard to check anything

• 
  D (@OllKorrect_eh) reported 10 minutes ago

  And I will be filing my complaint and taking my business else where imagine paying your bill and not having service and no one helps you. Do better @Rogers maybe go back to hiring REAL CANADIANS !!!!

• 
  BtheNorth (@BtheNorth) reported 11 minutes ago

  @tobi @Rogers This won’t be a problem anymore once we get those Starlink phones.

• 
  e-Kingcorey97 (@LeafsandJays97) reported 13 minutes ago

  @DaleDisill @MapleLeafs @Rogers That's never gonna happen and Rogers doesn't fully own the Leafs they own 75% ownership of the Leafs MLSE owns the rest

• 
  Repenix (@Repenix) reported 15 minutes ago

  @RogersHelps @Wtimbers It's even parts of ottawa that says the internet is online. South Keys area is offline despite your own outage map saying otherwise.

• 
  big_fan2019 (@big_fan2019) reported 15 minutes ago

  @RogersHelps Better service outside

• 
  Ayoootollah (@ayoootollah) reported 19 minutes ago

  @tobi @Rogers have you tried switching the network to TSN4?

• 
  Andrea (@ademers) reported 21 minutes ago

  @tobi @Rogers This appears to be the best place to get support. I know someone who was on hold for about 2 hrs the other day. Apparently this is normal.