Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (62%)
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TV (11%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Kanata, Ottawa, Gatineau, Nepean, Gloucester, Orléans, Cantley, Stittsville and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Kanata |
Internet | |
| Kanata |
Internet | |
| Ottawa |
Wi-fi | |
| Gatineau |
Phone | |
| Ottawa |
Internet | |
| Gatineau |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Jet-Senator 🏒 ✈
(@That80sG) reported
from
Ottawa, Ontario
@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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PJ
(@PJ_Hinton) reported
from
Ottawa, Ontario
@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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Gerald Butts
(@gmbutts) reported
from
Ottawa, Ontario
Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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Mike Carroccetto
(@Media_Mike_Ott) reported
from
Ottawa, Ontario
@RogersHelps DM sent. I hope there’s a amenable solution.
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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milkbeerdave
(@milkbeerdave2) reported
from
Ottawa, Ontario
Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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B dot Black 🇭🇹 🇨🇦 (il, he/him)
(@bblizak) reported
from
Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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SamanthaLamb
(@Spideewoman) reported
from
Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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mightyboink
(@mightyboink) reported
from
Ottawa, Ontario
@RogersHelps internet line just got cut, help please!:)
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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Mark Adkins
(@marka351) reported
from
Ottawa, Ontario
@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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Leah Ferko
(@LeahOttawa) reported
from
Ottawa, Ontario
@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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being Aram
(@armie) reported
from
Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Rant & Rave (she/her)
(@RantAndRave_sb) reported
Is @Rogers down again cause I can't make a single friggin call, everything is 'call failed'. This is absurd, why the *** are we paying through our teeth for a service that is so damn unreliable?! #rogers #rogersfail
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tia
(@notyourcupoftia) reported
Idk how @Rogers has the most **** *** ******* internet... going on two full weeks with the internet dropping LITERALLY 20 times a day. Currently writing this on my data, that I also overpay for. Figure it out.
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Jason
(@gayintoronto) reported
@RogersHelps your IVR is exhausting, by the time i reach what i want ive spent extensive amount of MY time Stop dumpling advertising or giving useless info on your IVR.. Im stressed out now b/c all the time i waisted #fail
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PEEL REGION
(@BramptonBars) reported
I can safely say @Rogers @RogersHelps is hands down the most incompetent group of collective individuals when it comes to cable TV support. 5 calls... 1 DOA box... 3 hangup... and still no service. @TedRogersFund -- Give ur reps a raise or hire people that can do the job.
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I’M WORTHY
(@itsxcxbitch) reported
@RogersHelps I do not consent to having my driveway cut. I have said this all week how do I launch a complaint with the Ombudsman
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Kyle C
(@Canuc86) reported
from
New Tecumseth, Ontario
Anyone in the Alliston area that sees this, curious if you have Bell Fibe internet and what it’s reliability has been.. I’m currently with Rogers and over the past few weeks (since that service black out) service has been spotty & slow. @FibeBell @RogersHelps #internet #Barrie
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sara8jane she/her
(@sara8jane) reported
@RogersHelps is this correct I was credited $2.17 for a whole day without cellular service, is this a joke?Two dollars and seventeen cents...for a mistake you guys made...not even a significant amount. What a slap in the face to loyal customers!
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Murad Salahat
(@salahat_murad) reported
@Rogers I’m paying for a 1Gbps internet a month 85 CAD plus taxes. I’m not getting this speed; not even half of it! The service keeps disconnecting for hours happened >20 times, recently today and yesterday!. You sent me technicians twice and no one and the couldn’t fix it
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bato
(@bato416) reported
@Rogers @RogersHelps what’s going on in Etobicoke? Coverage down again?!
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John 🇨🇦 jonjon 🏴 Dickson
(@rightingtheshi1) reported
@RogersHelps On Mar 27, I was advised I had a credit from Rogers. It is now May 14 and I've yet to receive this credit. May I ask what the issue is?