Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Rogers
Rogers is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Kanata, Ottawa, Gatineau, Nepean, Carlsbad Springs, Stittsville, Orléans, Gloucester and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Kanata |
Total Blackout | |
| Ottawa |
||
| Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Ken McKinlay 🇨🇦
(@kmwebott) reported
from
Ottawa, Ontario
@RogersHelps not too sure what's going on but instead of @CTVSciFi I'm seeing @CTVDrama on channels 50/315 on my @Rogers Ignite service.
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Cyn Desjardins
(@KindlyCyn) reported
from
Ottawa, Ontario
Listen @RogersHelps if I have to update my DVR “filter Channels/subscribe” 1more time I’m seriously going 2look else where. Read my prev DM’s & tweets. I’ve had it! &now w/ #GOT over - I question my need 4service. Pls do not bother “looking into” this issue! Tired of that tactic.
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Trashforming Nat🗑
(@natsbrain) reported
from
Ottawa, Ontario
@RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )
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Rico
(@REALRICO_BF) reported
from
Gatineau, Québec
@CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@Rogers internet service is out in Kanata
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self depreciating omar
(@MelancholicOmar) reported
from
Ottawa, Ontario
I have a 150 mbps cable internet plan with @Rogers and i barely get 20mbps down. Youtube barely loads and even twitter videos take forever. Switching next month for sure
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Paul Zeeman
(@pzeeman) reported
from
Gatineau, Québec
The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers
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Nvmd, ok.
(@pbraden3) reported
from
Ottawa, Ontario
@27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!
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Sarp Kizir
(@RoughChopOttawa) reported
from
Ottawa, Ontario
I’m on the verge of a nervous breakdown ever since I called @Rogers & ended up with them fighting and gaslighting me about my overage charges which have been inflated to $990 without my consent or authority. Was one of the worst phone experiences I’ve ever lived through.
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Matt Gower
(@MattGowerOttawa) reported
from
Ottawa, Ontario
It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.
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Chef Spidey
(@Kundun66) reported
from
Ottawa, Ontario
Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...
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Pat Borders' Chew
(@PatBordersChew) reported
from
Ottawa, Ontario
Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV
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Peter mann
(@Shlipps) reported
from
Ottawa, Ontario
@RogersHelps seriously. Just let people know about the outage and stop with the dm us crap. Never any information about the outages. It's a horrible customer service company.
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Sabrina
(@messybitch93) reported
from
Ottawa, Ontario
Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jeyka
(@Jeyka_EGN) reported
@RogersHelps @StaceyL00866340 the outage has not bee fixed in Mississauga
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LR
(@margssister) reported
@RogersHelps AGAIN in a week our feed has died simultaneously to two SEPARATE DIGITAL boxes and internet. Just like a few days ago. Neighbourhood seems fine, I’ve checked. REBOOT NO RESULTS. I’m going to DM you account/box info etc and we’re going to bed. FIX THIS.
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Roger Tickner
(@TicknerRoger) reported
@RogersHelps ok now let’s see you fix my problems. Sent you a detailed DM so you can try to cover up the fiasco that is @Rogers service.
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Coralie Waschkowski
(@coraliew) reported
@RogersHelps @Rogers I have no internet again. Can’t work. I call to see what’s going on & find out that there is a “BIG” service interruption in my area that Rogers started to fix at 8:30am & will be done by 4:30 When do you think people work? Why no head’s up? #DoneWithRogers
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Tim Atha
(@CriticalTaco) reported
@RogersHelps 3 services from a 20+ year customer that is now gone. Teach your staff some phone etiquette. You’d have my money for another 10 if you could do that.
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Christine
(@WarriorGoddessC) reported
@KanavMehta7 @Rogers Rogers is down in the Port Credit area. Seem to go out daily now at random hours of the day. When u call them, they r not aware of any issues. They don’t have a clue of anything. Meanwhile I work from home! The most unreliable service ever. And the dumbest customer service reps!!
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Christine
(@WarriorGoddessC) reported
@Rogers @RogersHelps Rogers is down in the Port Credit area. Seem to go out daily now at random hours of the day. When u call them, they r not aware of any issues. They don’t have a clue of anything. Meanwhile I work from home! The most unreliable service ever. Looking into @Bell
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Tim Atha
(@CriticalTaco) reported
@RogersHelps 3 services from a 10 year customer that is now gone. Teach your staff some phone etiquette. You’d have my money for another 10 if you could do that.
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Matt Johnson
(@mattjohnsonMJ) reported
@Rogers Ignite is actually the worst cable/streaming/internet platform I have ever encountered. Good grief. You never know when the channel will just cut out and die for no reason.
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Dani
(@Dani_LRodrigues) reported
@TekSavvyCSR what's the ETA to restore the internet in Newmarket, ON (L3X). There is an issue in the area to be resolved by @Rogers