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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 8, 1:23 AM EDT.
  • 60% Internet (60%)
  • 20% TV (20%)
  • 8% Wi-fi (8%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Gatineau, Ottawa, Nepean, Bells Corners, Orléans, and Stittsville.

CityProblem TypeReport Time
Gatineau Internet 5 days ago
Ottawa Internet 7 days ago
Ottawa TV 8 days ago
Nepean Internet 8 days ago
Ottawa Wi-fi 8 days ago
Ottawa Internet 9 days ago

Nearby cities with recent reports

Gatineau

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • lileyao1998
    李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • StevenChartrand
    Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • CicelyMcWilliam
    Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • ToothpickGirl
    Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • Zwanguy
    Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • a_shaily
    Shaily Allison (@a_shaily) reported from Ottawa, Ontario

    I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • Papa_613
    Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • tuputocreador
    telasalfonso (@tuputocreador) reported

    @RogersHelps Nothing happened, I didn't get my problem solved I lost my patience.

  • AmanRattanpalX
    Aman Rattanpal (@AmanRattanpalX) reported

    @RogersHelps I DID BUT THEY ARE UNABLE TO HELP.

  • ap210
    AP (@ap210) reported

    @RogersHelps “Off peak hours”. I’ve been on hold for 1 hour and 5 mins now. It’s 10:48pm and I need to go to bed. Total time spent on phone or online waiting to get help from Rogers for a simple issue today = over 3 hours. Not fair and pathetic

  • MacDoug1
    BatmanAndRobert (@MacDoug1) reported

    I'm officially done with @rogers. I've had Xfinity cable service for a month out of the last five months. I was a Rogers cable subscriber for the last 16 yrs until my cable box died in Dec. When you order the Xfinity box, they don't tell you that you need their Internet, too. 🙄

  • Noeticwanderer
    TimeTraveleRuss (@Noeticwanderer) reported

    @RogersHelps Calling again. I did end my account with Roger's last August... an account I had since 1987 when I got my first mobile phone. After 38 years of being a loyal Roger's customer I finally had enough and have transferred my number to a new service provider.

  • hofmiller_
    nooneofsignificance (@hofmiller_) reported

    @RogersHelps Why is the internet cable service down at 3:06 am every morning in Thornhill. Please investigate, and reply back with facts.

  • BrianReid597401
    Brian Reid (@BrianReid597401) reported

    @matthews34goat @Rogers I think the Kings *** was so weak that yeah, they eked in the playoffs to get ousted Rd 1 Guys still accept trades with NTC's Sometimes climate or market interests players. The point is, you just never know. Gretzky was thought untradeable. Keeping Matthews gives us nothing.

  • MrGitz
    Mr. Gitz (@MrGitz) reported

    @RogersHelps I cannot log in to “my Rogers” on the Roger’s website. Is the service down?

  • bslobodin
    Boris Slobodin (@bslobodin) reported

    @Rogers pure comedy, @Rogers chat agent can't help me, but they called me to connect me with the proper team, and that redirect immediately gave me the same "currently closed" message and hung up. maybe they should reconsider mass layoffs?

  • LeafsandJays97
    e-Kingcorey97 (@LeafsandJays97) reported

    @DaleDisill @MapleLeafs @Rogers They don't give a **** what you want there a multi billion dollar company they don't care what you have to say