Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, and Bells Corners.

City	Problem Type	Report Time
Nepean	TV	3 hours ago
Ottawa	E-mail	1 day ago
Ottawa	Internet	3 days ago
Ottawa	Wi-fi	8 days ago
Ottawa	Internet	9 days ago
Ottawa	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Leonard Surges (@LeonardSurges) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  Omar Elamam (@OmarElamam) reported 4 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  Luc Bellefeuille (@lbellefeuille13) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 13 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  Jennifer Julian (@jennybird70) reported 17 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps Outage in K1S 2A7? Yes or no?

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  Michael Lewicki (@OttawaByMike) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  techbombnews (@techbombnews) reported 21 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 21 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  Franz Holtz (@TWFS) reported 25 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

• 
  Mark Adkins (@marka351) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

• 
  Franz Holtz (@TWFS) reported 26 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  @sallycthomas (@sallycthomas1) reported 26 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  DannyOnThat (@DannyOnThat) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  international Man of Mystery👑 (@kinginxavier) reported 49 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 51 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  Ryan (@cliffyryan22) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  J.C. Beecroft (@jcbeecroft) reported 55 minutes ago from Ottawa, Ontario

  @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanwin (@sanwins) reported 1 minute ago

  Hey @Grok does @Rogers claim it's tech support is based in Canada ?

• 
  ColtraneBlues (@ColtraneB37457) reported 3 minutes ago

  @JustMeJamie64 @Rogers Because it’s cheaper! Would you notice the difference if it was out of Brampton? Did they provide good service? Were they professional? Do you think being in Canada woulda have been a quicker call? Will you pay higher prices if you knew the company only employed within Canada?

• 
  MO (@mkmaster0003) reported 6 minutes ago

  @RogersHelps @Rogers One of the most unprofessional ways to get in contact with customer service. I need to talk to customer service to discuss a few things about my account. And they decided to hang up on me, because they said, there's high volume calls at this time.

• 
  🥌 Curling Fan (@CurlingFan22) reported 7 minutes ago

  @d2thethomas @JustMeJamie64 @Rogers Ha! Been there, done that. The store staff will tell you they can’t help you and hand you their phone to use to call the call centre

• 
  CanuckArgento (@CanuckArgento) reported 8 minutes ago

  @JustMeJamie64 @Rogers every single customer support that ive dealt with was in india...they have absolutely no idea wtf they are doing

• 
  Parafok (@Parafok) reported 9 minutes ago

  @JustMeJamie64 @CognizantBeing @Rogers I have Starlink for more than 3 years now. No idea how their customer service is because I never had to call them.

• 
  MM ꕥ  (@MaahirMomtaz12) reported 10 minutes ago

  @JustMeJamie64 @Rogers Rogers has outsourced their call centres for years. They preach Canadian but most of their customer service is foreign

• 
  Richard Ra | Pizza Topping 0.01% | Bong (@MyPetMonster) reported 11 minutes ago

  @Rogers you're customer service is the absolute worst in Canada. Looping AI bots that you can't even contact a person. Some issues can't be resolved by your AI Bots. and it's offensive to treat customers like that.

• 
  Cristina Aiello (@caiello2) reported 13 minutes ago

  @Rogers Not so reliable, my cable keeps cutting out since July 24/26, 3 service calls since then but today Aug 17/26 it cut out again. Called bulk rate # 1-855-256-0052 on hold forever, finally hung up. Bulk service # 934761297. Can you help?

• 
  Mrs. Junko Whittman (Vox's Wife) (@MrsJunkoLuthor) reported 17 minutes ago

  @Rogers FIX YOUR STUPID SNAIL MAIL WIFI ISSUES! PLEASE I'M BEGGING YOU!!!//