Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 31, 6:37 AM EDT.
- Internet (51%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (10%)
- E-mail (5%)
- Phone (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean
|
Internet | 11 hours ago |
|
Ottawa
|
Internet | 3 days ago |
|
Ottawa
|
Wi-fi | 5 days ago |
|
Ottawa
|
TV | 6 days ago |
|
Nepean
|
Internet | 7 days ago |
|
Gatineau
|
Internet | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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PJ (@PJ_Hinton) reported from Ottawa, Ontario@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioPeople on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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techbombnews (@techbombnews) reported from Ottawa, OntarioWere Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Kristen Buter (@butes) reported from Ottawa, OntarioHey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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613_Me (@613_Me) reported from Ottawa, OntarioSo world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Whom do I contact for Rogers Ignite box issues?
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Dustin Gavin (@WeakTimeRunning) reported from Ottawa, OntarioHey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
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Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioFYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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OUT N ABOUT with Yours Truly LIZZO C (@outnaboutlizzoc) reportedNo internet connection @RogersHelps is there an outage? I need to be reimbursed for the inconvenience! August 25, 2026 || 4:07pm ||
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Toronto Guy (@doubledouble416) reported@RogersHelps Was able to reach out to them; they offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)
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@HolyDegenerate (@RandySaretzky) reported@RogersHelps Absolutely inexcusable service. Canada has the highest cell bills in the world and hands down the worst service . I’ll cancel my payment and you Roger’s can chase me down for payment. my recommendation is NEVER SIGN UP WITH ROGERS nightmare
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Faith4life (@ImaanFaith) reported@Rogers why the hell can’t I speak to someone on rogers I am cancelling every account I have with you **** you and your AI
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nacef karim (@nacef_karim) reportedWaited 2hours 08 minutes to get help for @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!
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@HolyDegenerate (@RandySaretzky) reported@RogersHelps I cancel a phone from my ex wife, and you’re still charging me. Absolutely horrendous
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Vale Sol (@ValeSolS) reported@RogersHelps so difficult to reach help through all your channels! Chat has a wait of 100 ahead of me, I’ve been waiting on the *611 for almost an hour without any detail of how much I will have to wait and you don’t answer your DMs. Service was so good years ago!! Garbage now
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OUVÈLEKÒ (@TheBigShot2012) reported@AbdelrhmanShoi1 @Rogers Same here. Trying to contact costumer service and there's no way to get in. This is ridiculous!
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The Impatient Tourist (@ImpatienTourist) reportedNow. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK
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@HolyDegenerate (@RandySaretzky) reported@RogersHelps I cannot access my account, I’m Thailand and locked me out because it’s saying a suspicious log in, when I told them I was going to be in Thailand, and when I call, the recording says I high number of calls and hangs up on me. HORRIBLE!!!!