Rogers

Rogers Outage Report in Ottawa, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 05/28/2025 22:30

May 28: Problems at Rogers

Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (4%)

    Phone (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Bells Corners, Orléans, Kanata and Stittsville.

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City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • brenteriksmith smitty (@brenteriksmith) reported from Ottawa, Ontario

    @RogersHelps I need some help

  • FDDelahunt Dwight Delahunt (@FDDelahunt) reported from Ottawa, Ontario

    @Rogers services down for 3rd time in a week hard to get any work completed

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • LeonardSurges Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps Again I never Mentioned speed pass today in my tweet

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on

  • WallStPete WallStPete (@WallStPete) reported from Ottawa, Ontario

    @RogersHelps I’ve already contacted Rogers. They’re apparently working on whatever problem there is in this area over the past month. Brutal...

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Never Ever

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • posteringottawa POSTERING OTTAWA (@posteringottawa) reported from Ottawa, Ontario

    @RogersHelps openly stealing money from my Visa card. Today is the 3rd time I’ve cancelled a “second line” which I never signed up for to begin with. They stole hundreds of dollars from me then bounced me around to 3 different phone agents. This is disgusting. #Rogers is a scam.

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .

  • LeonardSurges Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.

  • WallStPete WallStPete (@WallStPete) reported from Ottawa, Ontario

    @trevorj077 @Rogers Hopefully they sort out whatever is going on. It’s driving me nuts trying to work from home with all these issues, but glad to hear it’s got some potential lol!

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • WallStPete WallStPete (@WallStPete) reported from Ottawa, Ontario

    Got @Rogers #Ignite despite warnings of poor dependability. Now, our internet and TV services are a nightmare. Glitchy, can’t get through work, virtual meetings or tv shows without multiple disconnections, no sound, black screen, etc. It’s atrocious and expensive - bad combo!

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work

  • DerekdeLouche Derek deLouché, CFRE (@DerekdeLouche) reported from Ottawa, Ontario

    .@rogers so today you call concerned that we have the right package after I cancel my TV services - where was that concern two weeks ago when you couldn’t do anything to offset the $44 increase in our package?? #Customerservicefail

  • DianeFisico Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • asteroidblus Dustin (@asteroidblus) reported from Ottawa, Ontario

    @RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • dflip51 Dflip51 (@dflip51) reported

    @CheriDiNovo @Rogers Tonight, they seem to have the t.v. part worked out. Late last night and this morning/afternoon were filled with stalled images and black screens. Fixed, no, but offering a one-day reduced price for two days of pathetic service.

  • elsenor305604 El Senor (@elsenor305604) reported

    Still spotty after 3 days. Does @Rogers think this is acceptable? Never signing again with them, customer of over 10 years.

  • Sarcastic_Acid Sarcastic Acid (@Sarcastic_Acid) reported

    I somehow have this feeling that @Rogers outage is a result of a cyber attack. Maybe even ransomware. Either way, this should be a clear warning on risks of putting a country's critical infrastructure in a few monopolistic private hands.

  • kvirjee KVirjee (@kvirjee) reported

    @RogersHelps and @Rogers Although you may think things are back to normal (and yes I have #Internet 'connectivity' -- things are *not* back to normal,... Since the CEO announced 'recovery',... the TV Feed freezed every few moments and internet experience is frustratingly slow!

  • pozpiggy86 Chris P Bacon (@pozpiggy86) reported

    @Rogers Why is it that a STABLE internet connection seems to be too much to ask of you guys? Ever since the mass outage, I have yet to have stable internet. This is unacceptable! #CRTC @fanCRTCProfling

  • Nicky_Birk NBirks (@Nicky_Birk) reported

    @Rogers internet has been horrible all day on and off super slow - at what point will this be fixed? I’m paying way to much money for this service or lack of service #RogersOutage2022

  • gailforcewynnd Jax Spratz 🇨🇦 (@gailforcewynnd) reported from Brampton, Ontario

    @johnnydebl @PatrickHurtubi1 @Rogers Rogers down again

  • Anne_Winstanley Anne Winstanley (@Anne_Winstanley) reported

    Day two of a still glitchy TV @RogersHelps Yes it works but hard to watch when it freezes and the sound drops. Why?! Some still don’t even have internet or phone service. Get. It. Together. #Rogers

  • matin_mazid matin mazid (@matin_mazid) reported

    @PrimusHelps @RogersHelps : I’d like to thank the customer service staff and line engineers who don’t get enough credit for for their role in fixing the #rogersoutage

  • diogoweb Joe (@diogoweb) reported

    @CanNet_Telecom @RogersHelps @CBCNews Still no internet in Etobicoke centre Toronto... It's very frustrating that Roger's CEO is handling this like a solved issue and hiding the real extension of the problem.