Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Nepean |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV
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Barrhaven Jeff
(@THEjefforange) reported
from
Ottawa, Ontario
@RogersHelps getting a little frustrated. My next box has been stuck at -01- for over 20 minutes. 3 reboots, unplugged and replugged every wire. This is a weekly problem. Ready to cancel and switch to Bell.
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!
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Warren Gallagher
(@WarrenGallagher) reported
from
Ottawa, Ontario
Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam
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Terrie
(@Terrie0824) reported
from
Ottawa, Ontario
@RogersHelps It’s on and off. We have put in a service call.
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kavvysaurus
(@kavmac) reported
from
Vanier, Ontario
so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.
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Anic vdN
(@stunbunny) reported
from
Ottawa, Ontario
@NeonShines @Rogers That’s why I no longer use them. It’s problem after problem. #wouldrathernothavecable
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Andrew Goldenberg
(@CoderAndrew) reported
from
Ottawa, Ontario
So I spoke to a @rogers agent last night about adding a channel to our cable. He said it was added and would take 10 minutes to show up. Had to add it myself from the customer portal because a day later it still wasn’t useable…. good god….
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
@RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@Rogers internet service is out in Kanata
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps recently I called about a promotional plan you were offering 500u customers to find out I wasn't eligible because of my postal code how can you offer double the service for a third of the price based on geographical location .....
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Andrew Leung
(@AndrewLeung1979) reported
from
Ottawa, Ontario
@YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.
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Nvmd, ok.
(@pbraden3) reported
from
Ottawa, Ontario
@27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!
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Paul Zeeman
(@pzeeman) reported
from
Gatineau, Québec
The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers
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Rico
(@REALRICO_BF) reported
from
Gatineau, Québec
@CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Juicebox2 Gaming
(@Juicebox2Gaming) reported
November 28th - Dropping Customer Disconnecting Router November 29th - Internet, Intermittency December 17th - Upset due to dropping signal, customer is going to port everything out December 19th - Intermittency (Appt) December 21st - Intermittency @RogersHelps #rogersdoesnthelp
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Ramdeep Singh
(@ramdeepghotra) reported
@RogersHelps Yes it’s not fun but no one helping to make it solve this issue, as it’s more than 12 hours.
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Spencer Guerrantined 🇨🇦
(@spencerg49) reported
@erincandy @RogersHelps Tried that many times haha been having issues with Rogers for a couple weeks now
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Lennox98James
(@Crush408) reported
@35Ayres @Rogers Honestly Bell is just as bad and the worst thing is they honestly don’t care at all.
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Erin Tarantino ♦️
(@erincandy) reported
@spencerg49 @RogersHelps Oh that sucks. Hopefully they fix it
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Erin Tarantino ♦️
(@erincandy) reported
@spencerg49 @RogersHelps Unplug it for 20 seconds to reboot it that might fix it
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Spencer Guerrantined 🇨🇦
(@spencerg49) reported
@RogersHelps my up and down arrow on my modem is flashing blue and I have no internet. Is this a system wide thing or just me?
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Steve Earle
(@earlesj84) reported
@LordGii @cleec1811 @RogersHelps Yeah me too. Called them and said it was down but should just restart modem. Didn't work. Now they're booking a tech. Glad I'm not alone!
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Jimmy Dunphy
(@JimmyDunphy1) reported
@Rogers @35Ayres Doesn’t seem like any offer was missed. She made an agreement to purchase the phone from you. It isn’t her fault you sold out of stock. I’m a loyal Rogers customer for the last 6 years and I’ve never seen anything like this. Fix this.
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Scott Baines
(@bean_baines) reported
@RogersHelps Once again- I am unable to make online changes to@channel line up on your archaic and confusing website. I can’t get a hold of customer service on chat or by phone. You guys are hopeless