Rogers outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Ottawa, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 12, 11:14 PM EDT.
- Internet (32%)
- TV (27%)
- Wi-fi (23%)
- Phone (9%)
- E-mail (5%)
- Total Blackout (5%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Rogers
Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Wi-fi | 10 hours ago |
|
Ottawa
|
Internet | 22 hours ago |
|
Ottawa
|
Total Blackout | 24 hours ago |
|
Gatineau
|
Internet | 1 day ago |
|
Ottawa
|
Internet | 2 days ago |
|
Ottawa
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Ryan (@cliffyryan22) reported from Ottawa, Ontario@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, OntarioOnce again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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Jennifer Julian (@jennybird70) reported from Templeton, Quebec@sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.
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JEM (@JEM19126745) reported from Ottawa, Ontario@Rogers poor service ( or no service) to Long Term Care
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Tony Power (@J_Anthony_22) reported from Ottawa, Ontario@RogersHelps cable service issues in Ottawa? Getting very poor reception
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Mark Adkins (@marka351) reported from Ottawa, Ontario@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Roach_WC (@roachwc) reported from Ottawa, Ontario@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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Dustin Gavin (@WeakTimeRunning) reported from Ottawa, OntarioHey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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bravobravofknbravo (@BenDoesBravo) reportedWTF is going on with @Rogers - Trying to speak to someone for 6 weeks now - even if u call right when they open it says “higher than normal call volume then you wait a half hour and it hangs up. I’m paying hundreds every month to these losers and they can’t answer a phone.
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Lamber35 🐑3️⃣5️⃣🇨🇦 (@Lamber35) reportedThere goes @Rogers raising rates again! $5 for every mobile line and $7 for internet for the same garbage service, coverage and product. Guess they’ve found a way to get those banned activation and junk fees back. Time to allow competition in Canada @MarkJCarney @fordnation
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cko (@chriskoconnell) reported@Lidsville @Rogers Who ******** is answering calls from unknown numbers in 2026? Absolutely ridiculous.
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Buckles and Bulls Brands Inc. (@BucklesandBulls) reported@RogersHelps How about we just change providers and get rid of the problem entirely.
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Rich (@GRichM77) reported@RogersHelps submitting a new ticket does not work. i chose send a text message in the link you sent and no text message arrives. multiple tries. this is the reason for the ticket to be opened to begin with. so it's not a solution. what else have you got Eric ?
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Rich (@GRichM77) reported@RogersHelps all text messages have ceased ? what ******** just happened Eric ?
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Harold and Jean (@HAC_N800) reported@RogersHelps It always amuses me that the standard response is “check the website” - if your internet and phone service is out, and like us, you don’t have a smart or cell phone, that’s not a thing one can do easily.. have you though of an IVR message that informs of outages?
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Maya Charles (@maya_charles) reported@RogersHelps @MichaelFGittins The outage page also states Southeast Calgary. I'm in Southwest Calgary like many of the folks who have tweeted you. Also why aren't I seeing a banner in the MyRogers (Shaw) app when I sign in?
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ᴛʏ ᴊᴏʀᴅᴀɴ | X92.9 (@ImTyJordan) reportedI'm so glad I pay so much for @Rogers Shaw internet only to be affected by an outage for nearly 18 hours now with no update or message from them.
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps @Rogers Brand new ‘Storm ready” gateway service went down during the first week & first storm- whole family is back on our cell plans for the 5th or 6th day this month/billing cycle!!!🤦🤦🤷🏼 backup generator couldn’t connect to advise of power loss Rogers 0 Fail 7