Rogers Outage in Ottawa, Ontario

@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

@WheelSnipeBelly @Rogers Still down? No way.

@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

@RogersHelps Is there service issues in Orleans Ontario?

@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

@Rogers Most reliable at always being down and not working?

@EdmontonOilers @Rogers @OkanaganHockey So that why Oilers extended his contract last year. He was supposed to be going Kraken. Time to retiret Kris. Help this team cap problem

@Rogers what is up with the Canadian @CNBC feed? I miss @jimcramer... Please fix it.

@RogersHelps @adifood1234 Is there a reason for this? Quite frankly it doesn’t make sense. Viewers don’t get the Olympics from CNBC and other networks such as Bell don’t have this issue. please confirm why Rogers customers who view markets not olympics face this and not others.

@BalcitaGodfrey @Rogers Hello - did you get anywhere on this? similar issue for me on Rogers as well. rogers support said it would be for the duration of the Olympics but this doesn’t make much sense…

It is no fun when @RogersHelps internet goes down in your neighborhood without warning, Due to "routine maintenance." #unreliable

It is no fun when @RogersHelps internet goes down in your neighborhood without warning, Due routine maintenance. #unreliable

@Bell been trying to get a hold of someone to upgrade my phone for 2 hours. Please help! @Rogers or @TELUS interested in a new customer? Just got cut off from bell again!!

Anyone else in #yyt experiencing issues with @Rogers internet? Has been down since ~10 AM in A1C. Chatted w/ @RogersHelps who blamed "equipment failure" and that it would be back around 3 PM - but why no official communication/public acknowledgement?

@RogersHelps I’m having trouble with my internet connection, any chance you could help?