Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

City	Problem Type	Report Time
Ottawa	Internet	13 hours ago
Nepean	Internet	2 days ago
Ottawa	Internet	5 days ago
Ottawa	Wi-fi	7 days ago
Ottawa	TV	8 days ago
Nepean	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  J.C. Beecroft (@jcbeecroft) reported 13 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 13 minutes ago from Ottawa, Ontario

  @RogersHelps Outage in K1S 2A7? Yes or no?

• 
  Suzanne Shillington (@sashillington) reported 15 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  MB (@phail_m) reported 17 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Chris Bown (@CBownNotBrown) reported 28 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  techbombnews (@techbombnews) reported 32 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 34 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 35 minutes ago from Ottawa, Ontario

  @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

• 
  Rick Haga (@RickHgr) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Franz Holtz (@TWFS) reported 37 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

• 
  Franz Holtz (@TWFS) reported 41 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 41 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  J.C. Beecroft (@jcbeecroft) reported 44 minutes ago from Ottawa, Ontario

  @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 46 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  李乐尧 (@lileyao1998) reported 54 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 55 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Gerald Butts (@gmbutts) reported 57 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  BMSR (@BMSR18) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  PJ (@PJ_Hinton) reported 59 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhinav Mittal (@iabhinavmittal) reported 7 minutes ago

  @RogersHelps hii rogers. What is the problem with your chat & call support? I shifted my address and called customer care to shift my internet service. No one is picking the call and chat support keeps transferring me. I have already waited 7 hours in line. Should i throw it away

• 
  Toronto Guy (@doubledouble416) reported 16 minutes ago

  @RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service if I don't take the full package, including tv; which i don't need/want)

• 
  The Impatient Tourist (@ImpatienTourist) reported 16 minutes ago

  Now. how ******** I have a confirmed email and a shipped email, and the order doesn't exist? @rogers Cool. I call now and finally get someone on the phone. He says the order never happened, let him redo it for me. OK

• 
  Terry Murphy (@tyjac2) reported 22 minutes ago

  @RogersHelps what is going on with the Internet today in Erin mills Mississauga third time it’s gone down today ?? It seems this service is down more than it works

• 
  Rita (@ritasummerstar) reported 23 minutes ago

  @RogersHelps you just disconnect calls now and tell customers to call back later? What ******** kind of customer service is that?

• 
  Richard Miller (@Millergram33) reported 25 minutes ago

  Customer service is nonexistent at Rogers thanks @Rogers I have been on hold for over 2 hours, just wanted to add services.

• 
  Dom (@NorthsideJane_D) reported 25 minutes ago

  @Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone

• 
  Zhenyu (@Zhenyubgaw) reported 26 minutes ago

  @RogersHelps I can't contact the customer support. After waiting on hold for several hours, my call was disconnected by their system

• 
  Rohit Kumar (@rohitt25) reported 26 minutes ago

  @RogersHelps This is my first bill ever for this particular connection. No way, I have got time to renegotiate the increase in price or option to cancel this account. How irresponsible of business is this, where your policy is violated by system or a person.

• 
  EscaL8R (@EscaL8R) reported 32 minutes ago

  @Rogers this is unacceptable. For months we’ve tried to fix my elderly parents’ bill after forcing them to upgrade their TV pkg. Now it’s doubled, you force us online to dispute charges when they have no internet, and you’re kicking me off the phone for “high volume.” #caregiving