Rogers Outage Report in Ottawa, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 07: Problems at Rogers
Rogers is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, Orléans, Stittsville, Kanata, Carlsbad Springs, Gloucester and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
@RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.
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Andrew Leung
(@AndrewLeung1979) reported
from
Ottawa, Ontario
@YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!
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Andrew Goldenberg
(@CoderAndrew) reported
from
Ottawa, Ontario
So I spoke to a @rogers agent last night about adding a channel to our cable. He said it was added and would take 10 minutes to show up. Had to add it myself from the customer portal because a day later it still wasn’t useable…. good god….
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Nvmd, ok.
(@pbraden3) reported
from
Ottawa, Ontario
@27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV
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Paul Zeeman
(@pzeeman) reported
from
Gatineau, Québec
The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers
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Anic vdN
(@stunbunny) reported
from
Ottawa, Ontario
@NeonShines @Rogers That’s why I no longer use them. It’s problem after problem. #wouldrathernothavecable
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Warren Gallagher
(@WarrenGallagher) reported
from
Ottawa, Ontario
Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Barrhaven Jeff
(@THEjefforange) reported
from
Ottawa, Ontario
@RogersHelps getting a little frustrated. My next box has been stuck at -01- for over 20 minutes. 3 reboots, unplugged and replugged every wire. This is a weekly problem. Ready to cancel and switch to Bell.
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps recently I called about a promotional plan you were offering 500u customers to find out I wasn't eligible because of my postal code how can you offer double the service for a third of the price based on geographical location .....
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@Rogers internet service is out in Kanata
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Rico
(@REALRICO_BF) reported
from
Gatineau, Québec
@CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!
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Terrie
(@Terrie0824) reported
from
Ottawa, Ontario
@RogersHelps It’s on and off. We have put in a service call.
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kavvysaurus
(@kavmac) reported
from
Vanier, Ontario
so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Raymond
(@dadzez) reported
from
St. George's, Newfoundland and Labrador
@3rdtimewalter @dianemariereid @Rogers No issues with Telus... ever, 9 years and counting. I'll revert to smoke signals before I ever subscribe again to either Rogers or Bell.
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chestinho
(@yearof0X) reported
@Travisdhanraj @ericsson holy, it’s now 7:30 pm ET, which means Rogers has been down for at least 12 hours 👈🏽 but the fact Rogers doesn’t have the decency to inform their customers about the outage, is disappointing & GARBAGE customer service 🤬 #FuckRogers @RogersHelps
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MBD
(@manbagdammit) reported
@svs342 @RogersHelps I’m not sticking up for Rogers one bit . Please don’t think that, but i will say I’ve been a Rogers cell subscriber since 1998 and I’ve never seen this happen before.
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Zsolt
(@zsoltj) reported
@RogersHelps how long until service is fully back? And how can I get credit for this outage?
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FOOLI (he/him)
(@Mafooli) reported
lmao .@RogersHelps making us think they’re back, showing data and 5g but i still can’t call or text. literally the worst company.
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Lindsey
(@lindseymhodgson) reported
@ca_ready @AboutRogers @Rogers Definitely not just you girl. They’re blatantly lying about the service disruption
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Michael Greenhow
(@mikegreenhow) reported
@RogersHelps almost a full day of zero phone service in my home. Hope nobody is in need of my help during a pandemic lock down. Compensation better be fierce. #rogersdown
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Paul Andersen
(@pandersen) reported
I now have @RogersHelps wireless service again. I had to go kick the device a bit by going into Airplane mode and back.
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Elisa Arcaro
(@lizarc_66) reported
@RogersHelps Is this issue going to be resolved soon?
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Dustin Brogaard
(@THEbroggy) reported
@mike31095399 @AboutRogers @RogersHelps I'm sorry but how is not being able to use a service we are PAYING for not a rogers problem? The world relies on internet and communication now more than ever. They have only addressed the issue, not even said when it will be resolved. People cannot work without this service.