Rogers Outage in Ottawa, Ontario

@RogersHelps is there an outage in Riverside South?

@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

@RogersHelps none of my french channels are playing so far today. Is there an issue?

@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

@Rogers Never.

I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

@RogersHelps DM sent. I hope there’s a amenable solution.

Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

@RogersHelps another day, another internet outage …. Any news when the internet will be restored???

@RogersHelps Whats the update on the total service outage in Gander Newfoundland since 9pm last night?

@RogersHelps Could it possible Rogers can make third party VOIP numbers display on its call display service in the future? I like using VOIP services when I’m calling from long distance

@RogersHelps Is it possible to show caller ID with a VOIP service number on your home phone service? My parents have caller ID displayed when watching TV, but the VOIP number doesn’t display who the number belongs to. The VOIP service is @Fongo_Mobile based in Waterloo ON

@RogersHelps Is it possible to show caller ID with a VOIP service number on your home phone service? My parents have caller ID displayed when watching TV, but the VOIP number doesn’t display who the number belongs to? The VOIP service is @Fongo_Mobile based in Waterloo ON

@RogersHelps I’ve done this, I’ve dealt with the live chat to try and resolve the issue. I have an nhl live account that was setup through the app that I purchased the subscription to. Every time I log in to a different device, it asks me what subscription I want to purchase.

@RogersHelps I subscribed to nhl live through the Apple iPhone app. I created an nhl live account to link it to my ps4 app, laptop, and iPad. None of these devices will work. When I log in, it will only ask me what subscription I want to purchase. Please help!

@RogersHelps is there an outage in Gander, NL or should I just restart my modem?

@gingerhat @RogersHelps seems these current 4K PVRs are kind of crap, I have about six of them I've gotten as ewaste as people just toss them

@LoudlySilent24 @Rogers I'm in Ottawa amd just got off the phone and same issues here. New vyild with free unreliable service

@LoudlySilent24 @Rogers Where do you live I have the same issue