Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Orléans, Kanata, Greely and Stittsville.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Nepean |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Tonia Snow (Wear A Damn Mask)
(@ToothpickGirl) reported
from
Ottawa, Ontario
@Rogers Never.
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mightyboink
(@mightyboink) reported
from
Ottawa, Ontario
@RogersHelps internet line just got cut, help please!:)
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Gerald Butts
(@gmbutts) reported
from
Ottawa, Ontario
Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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SamanthaLamb
(@Spideewoman) reported
from
Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
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Lonely Boy
(@lonelyboyxxo) reported
from
Ottawa, Ontario
I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Jet-Senator 🏒 ✈
(@That80sG) reported
from
Ottawa, Ontario
@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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being Aram
(@armie) reported
from
Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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Mike Carroccetto
(@Media_Mike_Ott) reported
from
Ottawa, Ontario
@RogersHelps DM sent. I hope there’s a amenable solution.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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Rich Thorpe
(@exit716) reported
from
Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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zachjackdad
(@zachjackdad) reported
from
Ottawa, Ontario
@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Devin Chin-Cheong
(@DevinChin) reported
@OddysseysS @Rogers My aunts having the same problems
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mononeurosis12
(@mononeurosis12) reported
@Rogers more than 12 hours with no phone service on my cell 🤬 atleast update us #rogersoutage
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george bouwmeester
(@xone70x) reported
@RogersHelps So tell me again why monopolies are a bad idea
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Brian Sousa
(@Pungulation) reported
@bpryde @RogersHelps That's great to hear.... I on the other hand have lost count on how times I've been let down by rogers. The problem is they are just as bad as everyone else... but not informing your customers as to what's happening and how long it will be is very frustrating
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➍➍➍
(@aishanotnice) reported
yo @Rogers wtf is up
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Lindsey
(@lindseymhodgson) reported
@RogersHelps @Rogers This is outrageous. The service interruption has not been intermittent. I have not had any cell service since waking up this morning. This is absolutely unacceptable, @Rogers... I do hope you have a plan in compensating your valued customers when you’ve recovered your services.
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David Daniels
(@DavidSDaniels) reported
@Rogers @rogershelp @fido I have been an uninterrupted Rogers customer since 2002 (a few years ago switching to FIDO for cellular). I’ve left your company. I fully expect to be compensated for the lack of service caused by this outage.
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sojourner
(@sojsojsoj) reported
@RogersHelps Reimburse us and refund ive had to cancel a phone interview today you had 1 job
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LeahDavenport⚓
(@FallingHearts23) reported
@RogersHelps @marmalak03 Yeah when next week?! I hope to hell we get compensation for this garbage
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Paula Spurr
(@cowpunkmom) reported
@aredlight1 @Rogers And while you’re at it, credit back every customer what they spent on internet they couldn’t use today.