Rogers Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.

City	Problem Type	Report Time
Ottawa	E-mail	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	TV	5 days ago
Nepean	Internet	6 days ago
Ottawa	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 1 minute ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 2 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  Pam Hewitt (@PamHewitt19) reported 3 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  Lonely Boy (@lonelyboyxxo) reported 3 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  BippinQueen (@BippinQueen) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  zachjackdad (@zachjackdad) reported 9 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  Kristen Buter (@butes) reported 12 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 19 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 35 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  Rick Haga (@RickHgr) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Franz Holtz (@TWFS) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  BippinQueen (@BippinQueen) reported 49 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 49 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  Michael Lewicki (@OttawaByMike) reported 54 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  Rich Thorpe (@exit716) reported 54 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  Corgi Durst 💙 (@shakenbridge) reported 55 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Christian Lee (@christianflee) reported 59 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tandoori Sizzler (@Nish__G) reported 4 minutes ago

  @jessieduenas @Rogers I’m in downtown Ottawa and my Rogers ignite internet is out. Been down for about 1 hour now.

• 
  Jakub Wozniak (@JakubWo63670827) reported 8 minutes ago

  Can someone explain why @Bell @Rogers and @TELUS compete by offering the exact same deal on the exact same phone and the exact same data plan?!? #wtf #mobileservicecanada

• 
  Teresa I. (@Stefter) reported 13 minutes ago

  Rant in 3…2…1…I pay a hell of a lot for Rogers ignite tv & internet. WHY is there never a night when it doesn’t cut out? Why do I always have to call to complain? Why do I always have to reset my gateway? Why does it always ruin my viewing of the Jays game?WHYYY?? @RogersHelps

• 
  Lyle (@LyleMBrown) reported 14 minutes ago

  @Rogers my entire neighbourhood has had multiple internet outages a day for over two weeks, we call, we message and you have done **** all about it…just feed us bullshit while our jobs are in jeopardy…hard to believe you are willing to LOSE AN ENTIRE NEIGHBOURHOOD TO BELL

• 
  Rotti (@PrincessRotti) reported 16 minutes ago

  @Rogers thanks for burying the cable wire and completely disconnecting my internet today! Oh I almost forgot the 3 phone calls and run around just to be told a tech will come on Sunday to fix what you screwed up! Im beyond disappointed! #horribleservice #rogerssucks #dailyoutages

• 
  Shane Kennedy 🇨🇦 👨🏼‍🍳 🧑🏻‍💻 (@IrishmanShaner) reported 19 minutes ago from Hamilton, Ontario

  Called @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020.   And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along.  Bonkers to hear that.

• 
  Rotti (@PrincessRotti) reported 19 minutes ago

  @RogersHelps If I was a new connection someone would be here the following day. Better yet, if you guys didn’t disrupt my service to begin with I wouldn’t need it to be restored!

• 
  Dana Kristensen✌️ (@danaakristensen) reported 22 minutes ago

  Fix your internet @Rogers

• 
  Lady T (@toni2lips) reported 22 minutes ago

  @RogersHelps is there a problem with the reception? My modem keeps flashing orange. Very frustrated

• 
  Morgana Le Fay (@darlynnecapua) reported 24 minutes ago

  @Rogers hey, internet's been up and down all day. This is interfering with work, and it's frustrating.