Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Kanata, Gatineau, Stittsville, Greely, Barrhaven, Orléans, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
TV | |
| Ottawa |
Internet | |
| Kanata |
Wi-fi | |
| Kanata |
Internet | |
| Kanata |
Wi-fi | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Lonely Boy
(@lonelyboyxxo) reported
from
Ottawa, Ontario
I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
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zachjackdad
(@zachjackdad) reported
from
Ottawa, Ontario
@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Rich Thorpe
(@exit716) reported
from
Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Tonia Snow (Wear A Damn Mask)
(@ToothpickGirl) reported
from
Ottawa, Ontario
@Rogers Never.
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jen McIntyre
(@JenMcEditor) reported
.@RogersHelps No internet for 1.5 h at Broadview and Cosburn. Issues? Please advise.
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John Tedeschi
(@tedeschi67) reported
@RogersHelps Any issues logging into Mobile App? Continued verification asking “If Robot”.. I’m trying to log into my Mobile Account. Any help would be greatly appreciated.. Thanx!!!
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Jess
(@jessicayhkim) reported
from
Vancouver, British Columbia
@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!
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Selig
(@ChanSelig) reported
@RogersHelps spotty service all morning and now down for the count 😭
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Keegan Wiebe
(@KeeganWiebe) reported
Unable to work from home thanks to an @RogersHelps outage. Second one in two days. Businesses in #Leslieville #Toronto unable to do business because of it. Shameful
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Mike
(@Micromaxima) reported
@DurrHurrDurr @RogersHelps @RogersHelps please put the Internet back in Internet Service Provider for this poor (literally poor) man.
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Belinda Muller
(@BilliePhoto) reported
@Rogers Please don’t pat yourself on the back in light of ripping off your customers with insane costs while offering sub par coverage service
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DurrHurrDurr
(@DurrHurrDurr) reported
Day 13: I've run out of jokes. @RogersHelps please fix my internet.
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Tanner Cheeseman
(@tannercheeseman) reported
from
Saint John West, New Brunswick/Nouveau-Brunswick
Switched to @RogersHelps Ignite from @Bell last week. What a mistake! Haven’t had the service a week and somehow Rogers linked my account another customer’s who apparently owes them money. When I call to have it fixed, customer care is terrible. PSA — NEVER LEAVE BELL.
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YurkshireLad
(@yurkshirelad) reported
I've been having issues all day, possibly dns issues. Are you have trouble or is it external to you? @RogersHelps