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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 6:45 PM EDT.
  • 74% Internet (74%)
  • 19% TV (19%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, and Gatineau.

CityProblem TypeReport Time
Nepean Internet 15 hours ago
Ottawa Internet 1 day ago
Ottawa Internet 2 days ago
Nepean TV 4 days ago
Bells Corners Total Blackout 6 days ago
Bells Corners Internet 7 days ago

Nearby cities with recent reports

Nepean

2 recent signals

15 hours ago
Ottawa

2 recent signals

1 day ago
Bells Corners

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ToothpickGirl
    Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • PJ_Hinton
    PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • cf_td3
    TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • bblizak
    B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • sashillington
    Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • 613_Me
    613_Me (@613_Me) reported from Ottawa, Ontario

    So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • zedsdead44
    Leon (@zedsdead44) reported

    @Rogers If you were Team Canada, you wouldn’t outsource your “customer service” centres to Mumbai. I know because I asked one of your agents where he was located after I couldn’t understand him. He confirmed it.

  • Gatorlite_1
    Dave Lahey (@Gatorlite_1) reported

    @RogersHelps I just changed my package for a 2 year term roughly a month ago. There is an error. As a customer I should be able to speak with a human to explain the error?

  • AlbertanKelly
    Kelly (@AlbertanKelly) reported

    My internet/cable has been down for 24 hours. @Rogers (with Shaw). Never had this happen before. I actually appreciate the updates - apparently a cable was cut by a third party contruction but, 24 hours is a really long time. I feel for everyone in my area who works from home. There better be some compensation for this.

  • DeccMatebuddy
    deccmate (@DeccMatebuddy) reported

    @MichelleRempel @Rogers Rogers sucks.

  • DarkCrusade6
    𐕣𝕯𝖆𝖗𝖐𝕮𝖗𝖚𝖘𝖆𝖉𝖊6𐕣 (@DarkCrusade6) reported

    The amount of times I keep calling @Rogers just to downgrade is ridiculous… @RogersHelps either answer the call, or I’m canceling my service

  • RealDonBradshaw
    Don Bradshaw (@RealDonBradshaw) reported

    That’s some award-winning journalism there. 🙄 It’s not like the #BlueJays50 have 742 other serious problems that could be addressed. It’s a below-.500 ball club with numerous players in slumps but yeah, go ahead and focus on their toy box. Keep cashing those @Rogers paycheques.

  • stevkev1701
    Chris (@stevkev1701) reported

    @JordanSpinks42 @Rogers Bell was no better 5 years ago. That leaves Telus, and their customer service sucks

  • Stallman1989
    Stallman89 (@Stallman1989) reported

    @calgarysun Cancel @Rogers. Joke of an organization

  • rowyourboatyvr
    HeadaB (@rowyourboatyvr) reported

    @patersonjeff @Rogers is making so much profit. They should have to provide some public service. Either that or pay more tax for more public radio. We need radio for emergencies.

  • rockerdad
    Lyle Chausse (@rockerdad) reported

    @keithbaldrey Horrible And the optics of @Rogers announcement yesterday. “We are acquiring, MLSE for a purchase price at approximately $4 billion“ Meanwhile, they shut down everything else so that we can save a dollar here and a dollar there and funnel it all into a losing hockey franchise.