Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Nepean, Ottawa, and Gatineau.

City	Problem Type	Report Time
Bells Corners	Total Blackout	13 hours ago
Bells Corners	Internet	2 days ago
Nepean	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Patrick Leger (@Patrick_Leger) reported 7 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 9 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 9 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 9 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  @sallycthomas (@sallycthomas1) reported 25 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  Steven Chartrand (@StevenChartrand) reported 28 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  Rich Thorpe (@exit716) reported 31 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  techbombnews (@techbombnews) reported 33 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  MB (@phail_m) reported 43 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Suzanne Shillington (@sashillington) reported 47 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Christian Lee (@christianflee) reported 47 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  Christian Lee (@christianflee) reported 47 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  Jennifer Julian (@jennybird70) reported 48 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  Samantha (@samanthadolly28) reported 49 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  Nick Simmons (@nicksimmons24) reported 52 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 52 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Rick Haga (@RickHgr) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Michael Lewicki (@OttawaByMike) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 2 minutes ago

  I was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That’s after being no 190 on queue @RogersHelps.

• 
  Marisa Allen (@marisaallen123) reported 3 minutes ago

  @RogersHelps @SNCTrader Constant issues trying to connect. Multiple times calling today only to be disconnected because they had too many callers. Makes you think what the heck is going on!

• 
  🔋Chin🔋 (@PhatChin) reported 7 minutes ago

  Just had time to digest the HNIC cancellation news. Seriously, **** @Rogers and their corporate greed. They effectively just cancelled a Canadian cultural tradition without even a goodbye.

• 
  Frédéric-Alexandre Decelles (@DecellesFA) reported 8 minutes ago

  @RogersHelps @Bratt_world This is a problem.

• 
  ♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported 8 minutes ago

  @RogersHelps @SNCTrader Check your dms I too have been having issues and I could use some help

• 
  Donna (@DonnaWatson01) reported 10 minutes ago

  @RogersHelps Is there anyway to contact Rogers to get a line that was torn down by a tree limb repaired! I need to schedule a service call and this endless waiting on hold seems ridiculous!

• 
  MyDogSierra (@xMyDogSierra) reported 10 minutes ago

  @Sportsnet @Rogers Garbage companies that don’t care about Canadians one bit. **** you. Cancel whatever you have with them. They cancel hockey and a 75 year tradition, we cancel them.

• 
  josh rubin (@starbeer) reported 12 minutes ago

  @RogersHelps The outages page never showed an outage. And I missed the winning goal.

• 
  Gayle Charach (@gcharach) reported 13 minutes ago

  @RogersHelps Of course. And I know there is an outage… both from your website and inside my house! But your support folks have zero information to offer. There have been no emails or texts from you to update affected customers. This is very, very poor customer service.

• 
  Dimitra Kufudi (@DimitraKufudi) reported 14 minutes ago

  Hey @Rogers @RogersHelps our neighbors moving truck broke the cable wire to our house and we have no internet. My husband has been kicked around numbers for 2 hours, I’ve been in the queue for 45 minutes and still number 3. We work from home! Can you help us out please?