Rogers Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.

City	Problem Type	Report Time
Ottawa	E-mail	3 days ago
Ottawa	Internet	3 days ago
Ottawa	Internet	3 days ago
Ottawa	TV	6 days ago
Nepean	Internet	7 days ago
Ottawa	Phone	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Rich (@RichSavarie) reported 10 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  Max (@ctmaxime83) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  techbombnews (@techbombnews) reported 23 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  @sallycthomas (@sallycthomas1) reported 26 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  Shaily Allison (@a_shaily) reported 28 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Robert Kilin (@Robkilin) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Dave Connor (@DaveConnor60) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  Rita G. (@ritah8) reported 35 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  613_Me (@613_Me) reported 36 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Emma Pratt (@frmerprincess) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  PARAGON CAUSE (@ParagonCause) reported 36 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  StoneySpartan (@StoneySpartan) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 45 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  JohnnyCanuck (@DarkMaple) reported 47 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  PARAGON CAUSE (@ParagonCause) reported 48 minutes ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

• 
  DannyOnThat (@DannyOnThat) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Nas Eldjazair (@vivadz2011) reported 56 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 58 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  Zwanguy🎮 (@Zwanguy) reported 1 hour ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  PARAGON CAUSE (@ParagonCause) reported 1 hour ago from Ottawa, Ontario

  Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura (@thisisloora) reported 8 minutes ago

  @Rogers just wasted 30 mins on chat with technical support about my wifi dropping to be condescended and offer to pay more $$ with no help for my actual problem. Given a phone number for a manager and all circuits are busy!! #notgoodenough

• 
  Eldhose (@ek63617091) reported 12 minutes ago

  @RogersHelps when will the current rogers outage be resolved?

• 
  Jessica McLaughlin (@tendermuffin) reported 12 minutes ago

  @raultishness @RogersHelps I'm in close-ish to you and also down :(

• 
  JeRxGoR Ngan (@jergor0918) reported 12 minutes ago

  @RogersHelps Kennedy and steeles internet down ..

• 
  Drew (@DrewtoDrew) reported 15 minutes ago

  @RogersHelps Is there an internet outage in Toronto? Been down for about an hour

• 
  Jobun Singh (@TheJoebz26) reported 15 minutes ago

  @RogersHelps Hi my internet has been off and on the whole day, i work from home, i cant afford to have an unstable connection while i work. I would like to inquire about the issue please!

• 
  Maybe: Megan (@meganfraser) reported 15 minutes ago

  Yo @RogersHelps. I teach online and my internet is down. Why…. WHYYYY

• 
  Jas Rault (@raultishness) reported 19 minutes ago

  @tendermuffin @RogersHelps Seems an outage in the area. I got an email about 45mins ago so they know. 🤞

• 
  Rohit (@lapolezia) reported 21 minutes ago

  @RogersHelps I have ignite connectivity issues since last night, I am on customer service chat for more than an hour. Please help wfh is a mess right now.

• 
  AnnA (@Naa1441) reported 21 minutes ago

  @RogersHelps ignite not working what’s going on?