Rogers

Rogers Outage Report in Ottawa, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 01/18/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Gatineau, Ottawa, Nepean, Stittsville, Greely, Barrhaven, Orléans, Kanata, Bells Corners and Gloucester.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean TV
CanadaOttawa Wi-fi
CanadaNepean TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • PatrickRKay Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • Kundun66 Chef Spidey (@Kundun66) reported from Ottawa, Ontario

    Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...

  • Shlipps Peter mann (@Shlipps) reported from Ottawa, Ontario

    @RogersHelps seriously. Just let people know about the outage and stop with the dm us crap. Never any information about the outages. It's a horrible customer service company.

  • tara_shields13 Tara Shields (@tara_shields13) reported from Ottawa, Ontario

    Precisely, @melissagrelo. I commend you for speaking truth to “power.” For far too long said man has been given a national platform to spew hatred. I’m a huge NHL fan, he has never represented me. It is high time @Rogers @Sportsnet realized not all hockey fans think as he does

  • PatBordersChew Pat Borders' Chew (@PatBordersChew) reported from Ottawa, Ontario

    Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers

  • TrevorWThompson next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa (@TrevorWThompson) reported from Ottawa, Ontario

    Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month

  • RoughChopOttawa Sarp Kizir (@RoughChopOttawa) reported from Ottawa, Ontario

    I’m on the verge of a nervous breakdown ever since I called @Rogers & ended up with them fighting and gaslighting me about my overage charges which have been inflated to $990 without my consent or authority. Was one of the worst phone experiences I’ve ever lived through.

  • StevieJukeJoint StevieJukeJoint (@StevieJukeJoint) reported from Ottawa, Ontario

    Starting immediately I will NEVER again watch @Sportsnet , and cancelling all @Rogers services! 💥

  • messybitch93 Sabrina (@messybitch93) reported from Ottawa, Ontario

    Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.

  • Laskinator2 Laskinite: A Shiny Gem ❄🚲🥓🍻🍦 (@Laskinator2) reported from Ottawa, Ontario

    Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!

  • KindlyCyn Cyn Desjardins (@KindlyCyn) reported from Ottawa, Ontario

    Listen @RogersHelps if I have to update my DVR “filter Channels/subscribe” 1more time I’m seriously going 2look else where. Read my prev DM’s & tweets. I’ve had it! &now w/ #GOT over - I question my need 4service. Pls do not bother “looking into” this issue! Tired of that tactic.

  • MelancholicOmar self depreciating omar (@MelancholicOmar) reported from Ottawa, Ontario

    I have a 150 mbps cable internet plan with @Rogers and i barely get 20mbps down. Youtube barely loads and even twitter videos take forever. Switching next month for sure

  • natsbrain Trashforming Nat🗑 (@natsbrain) reported from Ottawa, Ontario

    @RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )

  • kmwebott Ken McKinlay 🇨🇦 (@kmwebott) reported from Ottawa, Ontario

    @RogersHelps not too sure what's going on but instead of @CTVSciFi I'm seeing @CTVDrama on channels 50/315 on my @Rogers Ignite service.

  • ziad_ek Ziad Ek (@ziad_ek) reported from Ottawa, Ontario

    @RogersHelps shoutout to Sharon from Moncton who got my Ignite remote paired within 15 minutes while two others on phone tech support couldn't do it in half an hour.

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.

  • Laskinator2 Laskinator 🚲🥓🍻 (@Laskinator2) reported from Ottawa, Ontario

    @Rogers @RogersHelps Y'all better figure out why my TV cable keeps shitting the bed, and fix it. I'm not under contract right now, and there's little reason why I'd stay with Rogers instead of switching to Bell for cable tv. It's not like your services are cheaper or better.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.

  • MattGowerOttawa Matt Gower (@MattGowerOttawa) reported from Ottawa, Ontario

    It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike256k Michael Laurie (@Mike256k) reported

    @RogersHelps Joke message from #Rogersoutage. Rogers and Fido customers out for several hours across Canada. Bad software update or cyber attack? Rogers you owe us an explanation!

  • exclamation Audrey (@exclamation) reported

    @AboutRogers @RogersHelps 10 hours later and it’s still down. This isn’t a simple one off this is inefficiency and incompetence at its core. How are you planning to compensate for any financial loss experienced because of the outage?

  • BigNastyBruins How you Bruin? (@BigNastyBruins) reported

    @rogers, it seems like you could use some help: intermittent: occurring at irregular intervals; not continuous or steady.

  • Mariliue Mari (@Mariliue) reported

    @AboutRogers @RogersHelps You better restore service by tomorrow morning!!! Or else I’m cancelling with no cancellations fees and going to another provider!

  • 0bserveroftime Observer Of Time (@0bserveroftime) reported

    @RogersHelps This isn't intermittent. I haven't had a call go through since 7 a.m this morning. It's a complete outage and failure on a large scale.

  • JimLeahy79 Jim Leahy (@JimLeahy79) reported

    @kevrevrun @AboutRogers @Rogers There is a statement from the CTO saying it was a recent ericcson equipment update that caused the issue

  • candacelynnxo candace 🌿 (@candacelynnxo) reported

    @Sweetsherene1 @AboutRogers @Rogers There is a screen shot of a chat with support going around saying they will be crediting everyone’s next bill. I doubt that. You will most likely have to ask for it.

  • kevrevrun Kevin Revelle (@kevrevrun) reported

    @RebeccaAlyssa76 @AboutRogers @Rogers Obviously not a Rogers customer.

  • blackenrho Rhonda Hughes (@blackenrho) reported

    @Rogers Perhaps you should pick another day to promote your non service 🙄

  • usevilla Uri Sevilla (@usevilla) reported

    @RogersHelps Not "some", not "intermittent" and not "interruption". The entire Rogers cell network in all of GTA seems to be down for 24hrs. Grow some [🏐🏐] and face the public with clear and honest message