Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	5 hours ago
Ottawa	Internet	23 hours ago
Nepean	TV	3 days ago
Bells Corners	Total Blackout	5 days ago
Bells Corners	Internet	6 days ago
Nepean	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Christian Lee (@christianflee) reported 2 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  Charlene Davidson (@mscdavidson) reported 7 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  StoneySpartan (@StoneySpartan) reported 12 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  Christian Lee (@christianflee) reported 13 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  TF Doyle (@cf_td3) reported 16 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 17 minutes ago from Ottawa, Ontario

  @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  Chris Bown (@CBownNotBrown) reported 22 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 30 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  Les OReilly (@LesOReilly) reported 32 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  Shaily Allison (@a_shaily) reported 37 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Jennifer Julian (@jennybird70) reported 44 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  Leah Ferko (@LeahOttawa) reported 45 minutes ago from Ottawa, Ontario

  @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 54 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  MB (@phail_m) reported 59 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Rich (@RichSavarie) reported 59 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracey 🇨🇦🐴🏈 (@Tracey_YYC) reported 13 minutes ago

  I’m really glad I never have any of my hard earned money to @Rogers and I never will

• 
  Matthew 🇨🇦🇵🇹 (@mvancfc34) reported 14 minutes ago

  **** you @Rogers. Really feel for everyone who lost their jobs cuz of this bs, hoping you all land on your feet with something better

• 
  Skip Scamper (@SkipScamper) reported 14 minutes ago

  @Rogers @LoblawsON I thought Galen Weston was a greedy *******. The entire Rogers family have proven that they are greedier ********. Time to cancel my internet.

• 
  Taylor (@tay0214) reported 15 minutes ago

  A big **** you to @Rogers and @Sportsnet today

• 
  Lynn101 (@lynnhawkins101) reported 16 minutes ago

  @MichelleRempel @Rogers Rogers is your typical & seriously horrible billionaire owned company. In their entire existence Rogers has NEVER played nice or been ethical in ANY of their business dealings so this 💩is just business as usual for those pricks.

• 
  Flick Geronimo (@Makargohome2027) reported 18 minutes ago

  @Rogers I’m devastated. My morning commute will never be the same. I feel helpless. Fiancée and I will be switching phone providers today, glad we both decided to wait to upgrade.

• 
  Bobby (@youngster1015) reported 18 minutes ago

  @simeon_van_loon @Tracey_YYC @Rogers Do you think rogers cares if you leave?? Check their quarterly results the past 5 years - for every customer who leaves, 1.25 become a new rogers customer- it is called net post paid adds.

• 
  Tristan Elliott (@ETito604) reported 20 minutes ago

  Unbelievable that @Rogers is shutting down @Sportsnet650. First we lost 1040 and now this. I find it hard to believe it's impossible to make this model work, especially if ownership wanted to.

• 
  david myers (@myersinktown) reported 20 minutes ago

  @Avry How is a market of 5.6 million people not able to support one sports station? @Rogers abandoned western Canadians.

• 
  Go Knights (@IkeHax20) reported 21 minutes ago

  @MyHockeyBurner @Rogers They’re worth billions mate They’re not gunna care if a few peasants cancel they’re phone contract