Rogers

Rogers Outage Report in Ottawa, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 01/27/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Nepean, Gatineau, Stittsville, Greely, Barrhaven, Orléans, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Internet
CanadaKanata TV
CanadaNepean TV
CanadaOttawa Internet
CanadaKanata Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • JEM19126745 JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • brenteriksmith smitty (@brenteriksmith) reported from Ottawa, Ontario

    @RogersHelps I need some help

  • DianeFisico Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work

  • steve_hutchings Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • sashillington Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • StevenChartrand Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • LeonardSurges Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • asteroidblus Dustin (@asteroidblus) reported from Ottawa, Ontario

    @RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7

  • kinginxavier international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • FDDelahunt Dwight Delahunt (@FDDelahunt) reported from Ottawa, Ontario

    @Rogers services down for 3rd time in a week hard to get any work completed

  • LeonardSurges Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.

  • Patrick_Leger Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

  • Papa_613 Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Chilli_Momma Kim 🇨🇦🏎️💨 (@Chilli_Momma) reported

    So frustrating to be doing an online chat with @RogersHelps rep only to have the session time out after rep leaves for 2 mins. That was after a 25 mins conversation where he wasn’t even listening to my issue. An issue that their credit dept caused. 🤬

  • Sepid_oo Sepideh Nasseri 🇨🇦 (@Sepid_oo) reported

    @Rogers why is internet down?

  • PKarlowsky Paul Karlowsky (@PKarlowsky) reported

    @ColinPenner @RogersHelps Bell is generally accepted to be superior to Rogers in almost all areas. That could be the problem.

  • sptaillefer sptaillefer (@sptaillefer) reported

    @RogersBiz @caliber_comms Which is awesome, until your next major network outage... It is incomprehensible to me how you guys so utterly and completely fell flat on your face. No software change control, no network redundancy or even resiliency, no back-out plan, no back-up plan. No plan what-so-ever. F-!

  • Ryantherails_rd Ryan (@Ryantherails_rd) reported

    @Rogers are the costumer service lines down?? Been trying to call all morning.

  • ErrolPotok Errol Potok (@ErrolPotok) reported

    @RogersHelps is there an internet outage in Markham, Ontario? Entire office is down.

  • partialtomusic Jack Troughton (@partialtomusic) reported

    Hey @Rogers it looks like wireless data is down, in Kingston at least.

  • krowe99 Kent Rowe (@krowe99) reported

    @Rogers you’re service is absolutely atrocious. Been on hold 4 times since yesterday trying to make a simple change to my account, which btw, your terrible ‘self service website’ won’t let me complete. #brutalservice

  • LFCDoubleAA Double AA (@LFCDoubleAA) reported

    @Rogers When will you respond to the escalation regarding my final bill? Your service is beyond pathetic. If a customer can't reach an agent in a few mins of a phone call, you should outsource your pathetic service... Not like it can get any worse

  • realMCKENNA80 mike (@realMCKENNA80) reported

    @RogersHelps why is my internet down? Guelph