Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Nepean, Gatineau, Stittsville, Greely and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
TV | |
| Ottawa |
Wi-fi | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Rita G.
(@ritah8) reported
from
Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Shaily Allison
(@a_shaily) reported
from
Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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GL1TCH_SϹΛRΞ_
(@halo_nothing) reported
from
Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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techbombnews
(@techbombnews) reported
from
Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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LÖ
(@Cvbrona) reported
@Rogers can you fix your stuff? Kind of crazy considering last weeks massive blunder and 0 compensation except for “we’re sorry”. Missed some really important calls that day and now the internet is up and down again today. I’m paying $$$ FOR WHAT?
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Hike time
(@Eran01218646) reported
@RogersHelps Seems to be. With last week having the outage and not having service in certain parts or buildings around ottawa its the last straw for me
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Ak
(@iBank89) reported
If @RogersHelps was a person I’d be in jail for murder. I don’t understand how a company can have such consistently poor customer service. It’s like a monthly ritual to waste an hour on the phone with these boneheads.
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GoldenLeaf74
(@GoldenLeaf74) reported
What went wrong with Closed Captions went action off and on some channels on Rogers cable. You are sucks. #needtofixcaptionswell #frustration #accessibilityright @RogersHelps @Rogers
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Libby Znaimer
(@libbyznaimer) reported
@RogersHelps you are not helping! Your @rogersignite tv has been out for hours today as it is EVERY day while wifi phone and internet working! Will you fix this or just keep airing misleading ads???
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Ryan
(@Ryan_Q97) reported
@RogersHelps my rogers box has in and out of working for the past month. Usually a reset helps. My bill is ridiculous and inquiry was started 3 weeks ago. I can’t upgrade to ignite because of the inquiry... Id like to watch the tv that Im overpaying for and cannot! Help!
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I don't work here anymore
(@jofo2005) reported
@igor_os777 @LowCarbLoving That was Rogers excuse for the outage last week actually. @Rogers
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Punchy
(@PunchyfHale) reported
@Peter58855333 @Rogers Holy **** you paid 500 for a day of cell service.
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*****.tag
(@BonerTag) reported
@Rogers @endvawnetwork Go **** yourself #corporatemonopoly
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Bonaventure Software
(@bonaventuresoft) reported
@RogersHelps Hard pass. Your 1st tech never showed during their 5-hr window Friday. 2nd tech didn't bother to test calling out/in after installing new landline modem. 3rd tech won't fix (remotely) for a couple of days (!?!). You crossing wires w/3rd tech would be all we need right now...