Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 7, 3:59 PM EDT.
- Internet (63%)
- Wi-fi (16%)
- Total Blackout (13%)
- TV (6%)
- E-mail (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 2 days ago |
|
Ottawa
|
Internet | 8 days ago |
|
Nepean
|
Internet | 10 days ago |
|
Ottawa
|
Internet | 12 days ago |
|
Ottawa
|
Wi-fi | 15 days ago |
|
Ottawa
|
TV | 16 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Charlie (@charlieinottawa) reported from Ottawa, OntarioSafe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
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Rich (@RichSavarie) reported from Ottawa, OntarioSo has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Mark Adkins (@marka351) reported from Ottawa, Ontario@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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Emma Pratt (@frmerprincess) reported from Ottawa, Ontario@RogersHelps I keep getting a sim failure message, any network issues?
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KK👨🦼🌈+ (@livingklife) reported from Ottawa, OntarioEvery time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, OntarioOnce again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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milkbeerdave (@milkbeerdave2) reported from Ottawa, OntarioForgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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BMSR (@BMSR18) reported from Ottawa, Ontario@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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Franz Holtz (@TWFS) reported from Ottawa, Ontario@RogersHelps none of my french channels are playing so far today. Is there an issue?
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Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Dustin Gavin (@WeakTimeRunning) reported from Ottawa, OntarioHey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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LifestyleDigs (@TheLifestyleDig) reportedTried to do an online purchase with my @Rogers Mastercard and they sent me a text security code to complete the sale. Waited and waited. It never came. Used a different form of payment. Nearly 2 hours later Rogers finally texts me the code LOL! Talk about timely - NOT!
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SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported@RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed
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DavidKoroma.eth (@D_A_Koroma) reportedSo, @Rogers has just given up on human customer service?… This AI hellscape is so frustrating…
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Ege Peskircioglu (@egepesk) reported@RogersHelps Internet down 5+ hours in Toronto, Dupont Area. I’ve now been on hold 1.5 hours and live chat keeps disconnecting. My entire business depends on receiving and transferring large files to clients and I have lost a full workday. need help asap.
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Dom (@NorthsideJane_D) reported@Rogers Why is it impossible to speak with someone ever since y’all added that stupid AI Assistant?? It’s been a week of me hearing “high volume calls”. No one is calling y’all. Also I refuse to pay my bill until I speak with someone
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Canucks Big Picture Analysis (@CanukBigPicture) reported@princessrica84 @Sportsnet @Rogers Unfortunately, this market can't sustain sports radio. I don't think there is enough fan support. We have seen it fail 3 times already. Maybe someone will do something to fill the void.
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LifestyleDigs (@TheLifestyleDig) reportedJust got annoyed by 2 @Rogers ******** who came to the door and put one of the dogs I'm housesitting into a frenzy. Like I give a **** that Rogers is doing work in the area. You couldn't have just quietly left a flyer for the homeowners to read when they return?
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KIRO Service Consultation (@ampharan) reported@RogersHelps we closed our account in October 2025, finally got our refund then you decide to bill us for roaming. What is your problem?
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Allan 3 (@Agent365) reported@RogersHelps Thanks. If I could solve the problem through the AI agent, I would have already done that through the Rogers app or online. When I pick up the phone to dial Rogers, at that point it should be a human ready to help for issues that can’t be solved through the app or online.
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BNKB (@banknotekb) reported@Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?