Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Stittsville, Nepean, Barrhaven, Orléans, Kanata, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
TV | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Phone | |
| Gatineau |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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JEM
(@JEM19126745) reported
from
Ottawa, Ontario
@Rogers poor service ( or no service) to Long Term Care
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Steven Chartrand
(@StevenChartrand) reported
from
Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
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Dwight Delahunt
(@FDDelahunt) reported
from
Ottawa, Ontario
@Rogers services down for 3rd time in a week hard to get any work completed
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work
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Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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smitty
(@brenteriksmith) reported
from
Ottawa, Ontario
@RogersHelps I need some help
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international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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Diane Fisico
(@DianeFisico) reported
from
Ottawa, Ontario
@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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Steve Hutchings
(@steve_hutchings) reported
from
Ottawa, Ontario
@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew 🇨🇦
(@ProudDad20141) reported
@RogersHelps need help, data on my phone has not been working for past 2 days, only wifi working.
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Chris Gee
(@grimis101) reported
That’s ok @RogersHelps, you’ll get your cancellation fee from me for a overpriced service that I couldn’t use because your coverage in #caledonia sucks but I’ll make sure everyone in Caledonia knows if they switch to @TELUS their data will actually work. Can’t say I’ll miss you.
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Maisie Mae Sheehan
(@MaisieMaeSheeh1) reported
@RogersHelps You got that right! Compounded by work from home and kids out of school. If ROGERS cell service was still working I could manage at the cost of data …. 😔
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carlast_sensfan92
(@carlast_sensfan) reported
Anyone else in Ottawa having problems with @Rogers cable. Trying to watch the Habs game and cable doesn't work. Thank goodness for our @Roku TV, even with the 90 second delay.
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🌱
(@cleopavitra) reported
@RogersHelps we’ve been on hold with customer service for 1.5 hours, someone picked up then hung up. What is going on?!
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Christine Woodward
(@Skysenberg1) reported
@RogersHelps @talk_2_much Why do you keep telling people to DM you so you can "look further into it"?? What is there to look further into?? No one here is having a unique problem their service, we are all going through the same outrage. So tell us here right now when the internet is coming back.
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Kyrie
(@portivex123) reported
@RogersHelps Hey I had a problem today at around 2pm where I tried playing games and got 250+ ping and the wifi was pretty slow. So what's up and if there was a problem did it get fixed?
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Gina ……
(@Beetleboo) reported
@caff3ine_fiend @RogersHelps From Carol-Ann on FB "Rogers internet in New Tech is down. Apparently a truck turning at 8th and Tottenham Rd took down some lines. UPDATE As of 125 p.m. Rogers is on site at the corner of the Beeton and Tottenham roads doing repairs on the Rogers system."
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Lindsay
(@lindsaybebs) reported
Hey @RogersHelps are we still pretending these outages are one offs or do you have a mass update for when service will resume?! Out since before lunch in #Tottenham
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Kaivan Kia
(@KaivanKia) reported
@Rogers when are you going to get your act together and fix our internet