Rogers

Rogers Outage Report in Ottawa, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 12/05/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gloucester, Stittsville, Gatineau, Nepean, Kanata, Orléans and Greely.

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City Problem Type Report Time
CanadaOttawa TV
CanadaGloucester Internet
CanadaOttawa Wi-fi
CanadaOttawa Wi-fi
CanadaOttawa TV
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • sallycthomas1 @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • jennybird70 Jennifer Julian (@jennybird70) reported from Templeton, Québec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • nicksimmons24 Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

  • halo_nothing GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • AFishbain Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • Glenn_A_Johnson Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • WeakTimeRunning Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • QuJinghua Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • phail_m MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • CicelyMcWilliam Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • 11bkjimena Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • cliffyryan22 Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • LouiseOgilvie2 Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TerryTam Chris Chelios (@TerryTam) reported from Laval, Québec

    @JaayPersaud @Rogers Worst company on the planet. 🗑

  • WadeWilson2020 Wade Wilson (@WadeWilson2020) reported

    @Rogers Surprised... No follow up from Roger, guess they don't give a **** when they run a monopoly

  • KarlTweetkarl karl edward (@KarlTweetkarl) reported

    @BearleyKim @RogersHelps Hey buddy, I came across your post, and trust me I understand how you feel with something like this, after contacting the customer and no proper response I was referred by a friend to @zems_ins able to reinstate mine

  • joyner16_k Ken Joyner (@joyner16_k) reported

    @limitlessleanne @brittlestar @RogersHelps Same story here - we were without service for 13 days. After 12 phone calls, nearly 11 hours talking to technical resources we finally got service.

  • dougie_mcclinto 🏴󠁧󠁢󠁥󠁮󠁧󠁿Are we there yet? 🇨🇦 💉💉💉💉 (@dougie_mcclinto) reported

    @RogersHelps The bill is for service Aug 1 to Aig 31

  • ShawnWebster13 Shawn Webster (@ShawnWebster13) reported

    @Rogers @JaayPersaud Everyone here is complaining because they are not having problems with the services, the sky high prices, the lack of customer support. To try and get customer service you have to get up at 6am and book the day off work because you will be transferred at least 4 times.

  • kev_n_r Kèv of Unindulged Ignorance (@kev_n_r) reported

    BREAKING: after colossal outage, @Rogers merges with British Titanic Society. #RogersBTS

  • Slider2437 Im busy… (@Slider2437) reported

    @limitlessleanne @brittlestar @RogersHelps *Cancel*

  • Manibouy83 Mani (@Manibouy83) reported

    @EdmontonOilers @Rogers @LouDeBrusk Rogers - 'Connecting Canadians to a world of Zero possibilities with a terrible infrastructure'

  • Kristy84290285 Kristy (@Kristy84290285) reported

    After storm-July- @Rogers texted -issued me a credit. Awesome. Then got an email saying that I haven't paid... Never got bill - which to me supported the text credit. I call got no help..I wait-wait-wait - for mgr.. then mysteriously disconnected! Been a cust 20+ yrs. No more!