Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, Nepean, and Orléans.

City	Problem Type	Report Time
Ottawa	Internet	14 hours ago
Ottawa	Internet	2 days ago
Ottawa	Wi-fi	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Charlene Davidson (@mscdavidson) reported 3 minutes ago from Ottawa, Ontario

  NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

• 
  GL1TCH_SϹΛRΞ_ (@halo_nothing) reported 4 minutes ago from Ottawa, Ontario

  @RogersHelps Outage in K1S 2A7? Yes or no?

• 
  Arron A. Fishbain (@AFishbain) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

• 
  Diane Fisico (@DianeFisico) reported 10 minutes ago from Ottawa, Ontario

  @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

• 
  Charlene Davidson (@mscdavidson) reported 14 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  613_Me (@613_Me) reported 20 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Samantha (@samanthadolly28) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  Tony Power (@J_Anthony_22) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps cable service issues in Ottawa? Getting very poor reception

• 
  Samantha (@samanthadolly28) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  Roach_WC (@roachwc) reported 32 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  Les OReilly (@LesOReilly) reported 35 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 38 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Nas Eldjazair (@vivadz2011) reported 39 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  J.C. Beecroft (@jcbeecroft) reported 42 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  Christian Lee (@christianflee) reported 42 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 60 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  PARAGON CAUSE (@ParagonCause) reported 1 hour ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  Michael Lewicki (@OttawaByMike) reported 1 hour ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kanav Mehta (@KanavMehta7) reported 31 seconds ago

  @Rogers @RogersHelps You guys are Canada's biggest telecommunication scammers. A work from home employee should never get Rogers internet. Lesson learnt! Pathetic company

• 
  Greg MacEachern (@gmacofglebe) reported 1 minute ago

  Outage page not loading according to Reddit (also me too) @RogersHelps

• 
  Cristina Ferrando (@CristinaFerran2) reported 2 minutes ago

  Is @Rogers Internet and tv down?

• 
  Ingeniator (@1ngenious) reported 5 minutes ago

  @MikeDelpieroX @for_vaughan @RogersHelps Sounds like blatant fraud and misrepresenting the term "customer support" even "help" for fucksake.

• 
  speck (@pacific0__) reported 6 minutes ago

  @RogersHelps The payment arrangement should take priority over the autopayment. Thats how it worked with Telus and how it should be working with every network provider. However, given that you’re all the same anyways, can’t say I’m surprised. I will be exploring my options. Horrible 1st month

• 
  Brian Kusiewicz (@BKOttawa) reported 7 minutes ago

  @Rogers I’ve been a loyal customer for 20+ years and just got charged $745.80 to cancel. That’s far above industry norms. Looking for a fair resolution here—can someone from your team reach out?

• 
  Mr. Gitz (@MrGitz) reported 10 minutes ago

  @RogersHelps Nope. And eventually this is going to cause me a major problem when I have to sign in to a service like Crave on my TV. I’ve tried 3 seperate browsers(safari, chrome, Firefox). Tried a different device & even a different network(reg home internet & 5G cellular)

• 
  yeah right (@maiti65) reported 10 minutes ago

  @RogersHelps you are cutting costs. How about clients leaving for poor service and going to bell because of your cutbacks. Losing more money for your poor service

• 
  Dale Disill (@DaleDisill) reported 11 minutes ago

  @LeafsandJays97 @MapleLeafs @Rogers Is your last name “Rogers”? How the hell are you defending owners who don’t give a **** about being the laughing stock of the league?

• 
  Josh (@Goatzel) reported 15 minutes ago

  @RogersHelps We’ve had the account for almost 5 years. We moved 2 weeks ago. And the issue started. Seems to be when they changed our address.