Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, and Bells Corners.

City	Problem Type	Report Time
Nepean	Internet	21 hours ago
Ottawa	Internet	1 day ago
Ottawa	Internet	5 days ago
Gatineau	Internet	5 days ago
Ottawa	Internet	5 days ago
Ottawa	TV	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  zachjackdad (@zachjackdad) reported 4 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 5 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Angie D'Aoust (@adaoust13) reported 8 minutes ago from Ottawa, Ontario

  @alour @RogersHelps 🙄🙄 no fixing stupid.

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 10 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  BippinQueen (@BippinQueen) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  @sallycthomas (@sallycthomas1) reported 12 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  Rich Thorpe (@exit716) reported 17 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 20 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 26 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  international Man of Mystery👑 (@kinginxavier) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  DannyOnThat (@DannyOnThat) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Luc Bellefeuille (@lbellefeuille13) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 42 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Ryan (@cliffyryan22) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  JohnnyCanuck (@DarkMaple) reported 46 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  being Aram (@armie) reported 46 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  Suzanne Shillington (@sashillington) reported 52 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Les OReilly (@LesOReilly) reported 53 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  JEM (@JEM19126745) reported 55 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FancyOldLady (@FancyOldGal) reported 4 minutes ago

  If you were a Shaw customer and now find that you're a victim or Rogers. RUN! Rogers gave you soul in a deal with Yahoo. Yahoo gets all the @rogers and @shaw addresses. WHY? Ask your favourite search engine, or Google "does Rogers with Yahoo scan our webmails?" Read the bottom.

• 
  David Austin (@davidaustin) reported 7 minutes ago

  Also @Rogers how are your customer support specialists experiencing longer than usual wait times when you are CLOSED!

• 
  🔋Chin🔋 (@PhatChin) reported 13 minutes ago

  Just had time to digest the HNIC cancellation news. Seriously, **** @Rogers and their corporate greed. They effectively just cancelled a Canadian cultural tradition without even a goodbye.

• 
  Johnny Gova (@GovaMarchetti) reported 13 minutes ago

  @Rogers why does the game continuously buffers on the Xfinity app?fix it! #fifa #canadsoccer

• 
  Umakant Saini (@umakant_saini) reported 15 minutes ago

  @RogersHelps I got connected and all the agent said he can’t help it. What should I do now, use consumer form or CCTS?

• 
  Proud Canadian (@miketaylorTO) reported 18 minutes ago

  @Rogers just deleted my Sportsnet app and will soon cancel my TV subscription to Sportsnet too. I'd rather watch no hockey than give you another cent.

• 
  Kristie Krezanoski (she/her) (@KristieKrezanos) reported 21 minutes ago

  This is a garbage decision and I hope @Rogers and @Sportsnet or whoever is in decision making status of the sublicensing agreements comes up with a new plan that allows Canadians to watch Hockey Night in Canada on CBC. 😡

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 21 minutes ago

  @RogersHelps does anyone answer DMs anymore? Horrible customer service ever since the major cuts last year

• 
  Abhishek Gupta (@abhigup2009) reported 22 minutes ago

  @Rogers I have an internet service with you guys since 6 years and since last year I have been getting bad service - 6+ people visiting to fix the issue - still unresolved. On Cancelling why are you charging early cancellation fee for a service level not fulfilled? #disgrace

• 
  Prime Minister of Pylons (@PuckFuddleCGY) reported 22 minutes ago

  @Jay_D_Rosehill Nothing to do with CBC and everything to do with Sportsnet and @Rogers desire for a monopoly. It’s disgusting and they need to be shut down.