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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 15, 11:19 AM EDT.
  • 68% Internet (68%)
  • 21% TV (21%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 4 days ago
Ottawa Internet 5 days ago
Ottawa TV 5 days ago
Bells Corners Wi-fi 5 days ago
Ottawa Wi-fi 10 days ago
Nepean Internet 11 days ago

Nearby cities with recent reports

Ottawa

3 recent signals

4 days ago
Bells Corners

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • ToothpickGirl
    Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • lileyao1998
    李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • sashillington
    Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • vishy1978
    vish (@vishy1978) reported

    @RogersHelps Yes. Flashes green for a couple mins and then solid white but it happens intermittently all day. Working from home and it’s very inconvenient. Currently on hold again with your tech support for 1 hr 8 mins

  • sammyfoster12
    fozzy222 (@sammyfoster12) reported

    @leaningcowboy @RogersHelps Same issue. What is the point of the golf channel if it never plays any majors..

  • jcgamache2001
    J.C. (@jcgamache2001) reported

    @RogersHelps Now 1hr and 17min, was calling to activate a new Line, but now I'm waiting to cancel this other line.

  • FireDubas4
    Fire Chayka (@FireDubas4) reported

    @TomiukCurtis @RogersHelps Exact same **** happened last year @RogersHelps is USELESS

  • dave_pasin
    Dave Pasin (@dave_pasin) reported

    @NforEnd @TELUS @Rogers Good luck try and get a hold of somebody at ROGERS. Expect to wait at least an hour to an hour and a half if you’re lucky. They’re all bloody awful

  • ZaraL
    Zara Smiles (@ZaraL) reported

    @Stevest48366771 @REWoman @Rogers Both Rogers and Bell is down for me now. At least at bell I got a customer service representative trying to fix it. 2 hours on hold with Rogers for an automated voice to tell me to call back later.

  • Denos1118
    CD (@Denos1118) reported

    Being in hold for over 2.5 hours to just get a shipping label to return a cable box not working @Rogers @RogersHelps is ridiculous and unexceptable and I'm still on hold. But to add a service gets you straight through.

  • CoachWooly
    Steve Woolridge (@CoachWooly) reported

    @RogersHelps I stayed up until midnight as I had work that needed done, but internet stayed down and I couldn't complete it. Back up this morning. Lost an entire day.

  • 3Patty
    Patty (@3Patty) reported

    @canmericanized @Rogers @CRTCeng I am a Rogers customer. I am tired of being called and asked to become a Rogers customer.

  • frankeecutlass
    frankee cutlass (@frankeecutlass) reported

    @RogersHelps Thats great but can I not wait on hold for 2 hrs? Ive had this service for less than 2 months and already ive spent almost 5 hrs on hold. This is unacceptable for a huge company like Rogers. It tells me everyone is having problems and also not enough people to answer calls.