Rogers outages and service status in Ottawa, Ontario

No problems detected

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Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received May 21, 8:47 PM EDT.

Internet (57%)
Wi-fi (14%)
Total Blackout (10%)
Phone (9%)
TV (7%)
E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 23, 1:20 PM EDT	0	0
May 23, 1:40 PM EDT	0	0
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0
May 23, 8:00 PM EDT	0	0
May 23, 8:20 PM EDT	0	0
May 23, 8:40 PM EDT	0	0
May 23, 9:00 PM EDT	0	0
May 23, 9:20 PM EDT	0	0
May 23, 9:40 PM EDT	0	0
May 23, 10:00 PM EDT	0	0
May 23, 10:20 PM EDT	0	0
May 23, 10:40 PM EDT	0	0
May 23, 11:00 PM EDT	0	0
May 23, 11:20 PM EDT	0	0
May 23, 11:40 PM EDT	0	0
May 24, 12:00 AM EDT	0	0
May 24, 12:20 AM EDT	0	0
May 24, 12:40 AM EDT	0	0
May 24, 1:00 AM EDT	0	0
May 24, 1:20 AM EDT	0	0
May 24, 1:40 AM EDT	0	0
May 24, 2:00 AM EDT	0	0
May 24, 2:20 AM EDT	0	0
May 24, 2:40 AM EDT	0	0
May 24, 3:00 AM EDT	0	0
May 24, 3:20 AM EDT	0	0
May 24, 3:40 AM EDT	0	0
May 24, 4:00 AM EDT	0	0
May 24, 4:20 AM EDT	0	0
May 24, 4:40 AM EDT	0	0
May 24, 5:00 AM EDT	0	0
May 24, 5:20 AM EDT	0	0
May 24, 5:40 AM EDT	0	0
May 24, 6:00 AM EDT	0	0
May 24, 6:20 AM EDT	0	0
May 24, 6:40 AM EDT	0	0
May 24, 7:00 AM EDT	0	0
May 24, 7:20 AM EDT	0	0
May 24, 7:40 AM EDT	0	0
May 24, 8:00 AM EDT	0	0
May 24, 8:20 AM EDT	0	0
May 24, 8:40 AM EDT	0	0
May 24, 9:00 AM EDT	0	0
May 24, 9:20 AM EDT	0	0
May 24, 9:40 AM EDT	0	0
May 24, 10:00 AM EDT	0	0
May 24, 10:20 AM EDT	0	0
May 24, 10:40 AM EDT	0	0
May 24, 11:00 AM EDT	0	0
May 24, 11:20 AM EDT	0	0
May 24, 11:40 AM EDT	0	0
May 24, 12:00 PM EDT	0	0
May 24, 12:20 PM EDT	0	0
May 24, 12:40 PM EDT	0	0
May 24, 1:00 PM EDT	0	0
May 24, 1:20 PM EDT	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Gatineau, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	3 days ago
Ottawa	Internet	3 days ago
Bells Corners	TV	3 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	6 days ago
Ottawa	TV	7 days ago

Nearby cities with recent reports

Ottawa

6 recent signals

3 days ago

Bells Corners

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 10 minutes ago from Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
Arron A. Fishbain (@AFishbain) reported 12 minutes ago from Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
milkbeerdave (@milkbeerdave2) reported 13 minutes ago from Ottawa, Ontario
Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
Suzanne Shillington (@sashillington) reported 14 minutes ago from Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
Max (@ctmaxime83) reported 15 minutes ago from Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 16 minutes ago from Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
Charlene Davidson (@mscdavidson) reported 16 minutes ago from Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
Charlie (@charlieinottawa) reported 21 minutes ago from Ottawa, Ontario
Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
Michael Lewicki (@OttawaByMike) reported 31 minutes ago from Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
Patrick Leger (@Patrick_Leger) reported 32 minutes ago from Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 33 minutes ago from Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
Luc Bellefeuille (@lbellefeuille13) reported 37 minutes ago from Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
Nick Dumoulin (@dumoulin_nick) reported 38 minutes ago from Ottawa, Ontario
@WheelSnipeBelly @Rogers Still down? No way.
Chris Bown (@CBownNotBrown) reported 40 minutes ago from Ottawa, Ontario
@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
Luc Bellefeuille (@lbellefeuille13) reported 43 minutes ago from Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
international Man of Mystery👑 (@kinginxavier) reported 44 minutes ago from Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
Glenn Johnson (@Glenn_A_Johnson) reported 53 minutes ago from Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
Samantha (@samanthadolly28) reported 56 minutes ago from Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
Christian Lee (@christianflee) reported 58 minutes ago from Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
Omar Elamam (@OmarElamam) reported 59 minutes ago from Ottawa, Ontario
@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Levi (@ridethevibes29) reported 5 minutes ago
@Rogers @Sportsnet FIRE YOUR ******* CAMERAMAN HE HAD THAT **** IN THE CORONA ROOFTOP PATIO
Don Bradshaw (@RealDonBradshaw) reported 7 minutes ago
In any other market, the media would be all over the ‘Homer’ #Hoffman story until he was chased out of town. But, when the #BlueJays TV and radio analysts are getting paid by the Jays’ parent company @Rogers, they will never harshly criticize him. #BlueJays50
chris (@whiteboywork) reported 7 minutes ago
@Rogers *** your internet stability issue ... every 5 mins its crashing
Pav (@hwspav) reported 8 minutes ago
@Poppins1971 @RogersHelps @suresh__cp Yeah and the link they provided doesn't work. Definitely an issue right now in Ottawa. It dropped at 1140am and hasn't come back up since
Bonnie Lee (@stitchlady) reported 10 minutes ago
@RogersHelps It’s fine to empower your customers, but it’s extremely poor Customer Service when they cannot reach anyone on the phone without being on hold for an hour. There is no excuse for that. We are paying very high prices for the services you provide in Canada.
Kanav Mehta (@KanavMehta7) reported 11 minutes ago
@Rogers @RogersHelps You guys are Canada's biggest telecommunication scammers. A work from home employee should never get Rogers internet. Lesson learnt! Pathetic company
hitesh (@vohra_hitesh007) reported 12 minutes ago
@Rogers customer care is one of the most pathetic service I have ever experienced. In the past hour, I have talked to 3 different agents to cancel my account only to be put on hold for 20mins. Just Pathetic @RogersHelps
☁️ Meow ☁️ (@BakedGato) reported 12 minutes ago
@EmmettMcEachern @Rogers Even the outage map doesn’t work 🤧
Bobmcdoogal🐀 (@bobmcdoogal) reported 13 minutes ago
. @RogersHelps internet down in Ottawa. When is it going to be fixed?
Jacob Legein, CPA (@PeachFinancial) reported 24 minutes ago
@RogersHelps I’m not even a Roger’s customer when I call I need a phone number for my account - the link you gave me does not have any option for what I need