Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

City	Problem Type	Report Time
Ottawa	Internet	15 hours ago
Ottawa	Internet	16 hours ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	TV	3 days ago
Ottawa	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Shaily Allison (@a_shaily) reported 2 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Arron A. Fishbain (@AFishbain) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

• 
  Franz Holtz (@TWFS) reported 6 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

• 
  techbombnews (@techbombnews) reported 8 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Charlene Davidson (@mscdavidson) reported 11 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  BippinQueen (@BippinQueen) reported 13 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  李乐尧 (@lileyao1998) reported 23 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 25 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  Gerald Butts (@gmbutts) reported 32 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  Patrick Leger (@Patrick_Leger) reported 34 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  JEM (@JEM19126745) reported 39 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

• 
  Nas Eldjazair (@vivadz2011) reported 45 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  Mario (@Papa_613) reported 46 minutes ago from Ottawa, Ontario

  @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

• 
  Lonely Boy (@lonelyboyxxo) reported 57 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 58 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 59 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JJ (@JJGoesLong) reported 10 minutes ago

  @SportsnetPR Rogers taking away Canadian tradition for the bottom line. **** you @Rogers @Sportsnet

• 
  Yagya Sachdeva (@YagyaSachdeva) reported 12 minutes ago

  @Rogers how does one get through to you? How does one get clarity? How does one get any solution? Why would anyone want to stick with your service if this is how you treat your loyal customers? Can you help or will I stay on hold for the whole day?

• 
  Umakant Saini (@umakant_saini) reported 15 minutes ago

  @RogersHelps I got connected and all the agent said he can’t help it. What should I do now, use consumer form or CCTS?

• 
  Jax (@Puff23138399649) reported 16 minutes ago

  @ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.

• 
  Curtis Martin (@CurtisMart32873) reported 18 minutes ago

  @Uncle_Jed_1 @RogersHelps cant just blame 1 party when there's multiple that have done nothing when we have been headed down this road for a few decades now the shortage on housing was presented to the government as early as mid to late 90s. and it said 2020 area would be the start

• 
  Politicalinsider (@canadianinpoli1) reported 26 minutes ago

  @Bratt_world @SportsnetPR @Rogers I hope they die a slow painful death, this is gross.

• 
  Digitech (@digitech777) reported 26 minutes ago

  @Rogers your customer service wait time sucks 😒

• 
  David Austin (@davidaustin) reported 29 minutes ago

  Also @Rogers how are your customer support specialists experiencing longer than usual wait times when you are CLOSED!

• 
  Nesta ౨ৎ (@nestapendragon) reported 30 minutes ago

  A @Rogers technician came to "fix" my cable internet today. So while he was here he cut all the "bell" phonelines. Now my front door buzzer doesn't work. I can't buzz in my nurses for cancer care anymore. I genuinely didn't think I could hate rogers more than I did before. Wow.

• 
  ghostwolfman (@ghostwolfman) reported 33 minutes ago

  @RogersHelps But I am still deprived of service I pay for with no remuneration , underground lines eliminate the breakages