Rogers outages and service status in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 24, 1:05 PM EDT.
- Internet (62%)
- TV (24%)
- Wi-fi (10%)
- Total Blackout (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Bells Corners, Ottawa, Nepean, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Bells Corners
|
Wi-fi | 5 hours ago |
|
Ottawa
|
TV | 2 days ago |
|
Ottawa
|
Internet | 9 days ago |
|
Ottawa
|
Internet | 9 days ago |
|
Ottawa
|
TV | 10 days ago |
|
Bells Corners
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is there service issues in Orleans Ontario?
-
李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
-
Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
-
Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
-
MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
-
Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioMaybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
-
SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
-
Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
-
Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
-
Roach_WC (@roachwc) reported from Ottawa, Ontario@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
-
PJ (@PJ_Hinton) reported from Ottawa, Ontario@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
-
Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
-
Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
-
J.C. Beecroft (@jcbeecroft) reported from Ottawa, OntarioOnce again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
-
Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
-
BMSR (@BMSR18) reported from Ottawa, Ontario@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
-
Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
-
Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, OntarioAnyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
-
Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
-
GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario@RogersHelps Outage in K1S 2A7? Yes or no?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Holly McNeill (@Wally_Holly15) reportedWe will never be free until @Rogers and @Sportsnet are stopped.
-
MissMaple🇨🇦🍁🇺🇸 (@MissMapleCda) reported@Starlink I'm looking into it because I'm fed up with @Rogers Their service is continually unavailable and they charge too much. @RogersHelps
-
Yaya Icy O ❄️❄️ (@YaYa_Icy) reported@RogersHelps Not scroll to the bottom of the page under terms and conditions under full details?!!! Don’t you think something that major should be the first thing a customer sees?!
-
roodawakening (@rood1983) reported@alancross @Rogers the only time they want to talk is when you cancel service, then they’ll call you 3 or 4 times a day….
-
Paul R (@doonboy) reported@RogersHelps Wifi calling not working so only way to fix it is by contacting an agent. Even your AI agent said that. Apparently it has to be reprovisioned.
-
BrianM (@briangm11) reported@globeandmail Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!
-
Shawna R (@shawna_r80) reported@AdemirCosta8 @RogersHelps @Rogers I’m really disappointed that they think it’s okay to treat their clients this way. Not a company I want to do business with.
-
Andrew Potts (@pottsy1988) reported@alancross @Rogers online help is better! ask for home security specialist
-
Dogfish Enterprises (@dogfishent) reported@RogersHelps 2 of 2. Bell Mobility is courting me. They gave me a price lower than yours, I called back and told CS this and they said they would "send it to Customer Services". I have not heard back from Rogers at all. Disappointing since we have been customers for over 20 yrs
-
Toddy (@kjackso3) reported@alancross @Rogers Rogers customer service used to be half decent. No idea what’s happened but you can never get through to anyone and when you do they have no idea how to fix the issue. I spent weeks trying to get in touch with someone. It’s pathetic.