Rogers Outage Report in Ottawa, Ontario

Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

@RogersHelps another day, another internet outage …. Any news when the internet will be restored???

@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

@RogersHelps internet line just got cut, help please!:)

@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

@vote4robgill @Rogers Yes, actually. Service interruptions are very much a first-world problem. It was one day. It does not benefit anyone to be terrible to people to get what you want.

@Rogers "As CEO, I take full responsibility for ensuring we at Rogers earn back your full trust" The first action to earn back our trust is immediately cease advertising Rogers as "Canada's most reliable network." #rogersoutage #rogersoutage2022

@vote4robgill @Rogers What will @Rogers do for the rest of the Canadian population who does not have them as a service provider who was also affected? That's what I'd like to know? And that would be absolutely NOTHING!!!

@RogersHelps I mist be a part of those still having issues, as my internet and TV is still going in and out. Are we going to be compensated for all days without proper service and not just Friday? I don't want a 1 day pkg credit. I lost more than that!

@RogersHelps @Rogers In Cambridge, Ont still more TV channels not working than working. No CNN (33), Golf Channel (513), MSNBC (185), Omni (4), City TV (7) etc., etc. #rogersoutage #rogerskitchener #rogersdown

I’ll tag @Rogers as @RogersHelps has not responded. 3 days and service still interrupted in many areas. Can’t imagine how long I would be on hold if I called. Would love to hear if anyone has tried and how long they were on hold.

@RogersHelps we still have no home phone service and nobody can tell us when this will be restored.

@RogersHelps I got an email saying I will be credited for Friday's service interruption. Will I also be reimbursed for Saturday considering I didn't have Cable, Internet and Home phone for most of Saturday too.

@lloyder1971 @Rogers @RogersHelps I'm in North Oshawa. Been over two days now. I'm working from home tomorrow after a week off. I need my network restored ASAP. 🙏

Hands up for terrible internet! @RogersHelps