1. Home
  2. Companies
  3. Rogers
  4. Ottawa, Ontario
Rogers

Rogers Outage Report in Ottawa, Ontario

Why is my Rogers service not working?

No problems detected

If you are having issues, please submit a report below.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.

CityProblem TypeReport Time
Ottawa Internet 18 hours ago
Ottawa TV 1 day ago
Ottawa Internet 2 days ago
Ottawa E-mail 6 days ago
Ottawa Internet 6 days ago
Ottawa Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • hunktgr
    Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Never Ever

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • mgrouchy
    Mike Grouchy (@mgrouchy) reported from Ottawa, Ontario

    @fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.

  • WallStPete
    WallStPete (@WallStPete) reported from Ottawa, Ontario

    @RogersHelps I’ve already contacted Rogers. They’re apparently working on whatever problem there is in this area over the past month. Brutal...

  • brenteriksmith
    smitty (@brenteriksmith) reported from Ottawa, Ontario

    @RogersHelps I need some help

  • posteringottawa
    POSTERING OTTAWA (@posteringottawa) reported from Ottawa, Ontario

    @RogersHelps openly stealing money from my Visa card. Today is the 3rd time I’ve cancelled a “second line” which I never signed up for to begin with. They stole hundreds of dollars from me then bounced me around to 3 different phone agents. This is disgusting. #Rogers is a scam.

  • DerekdeLouche
    Derek deLouché, CFRE (@DerekdeLouche) reported from Ottawa, Ontario

    .@rogers so today you call concerned that we have the right package after I cancel my TV services - where was that concern two weeks ago when you couldn’t do anything to offset the $44 increase in our package?? #Customerservicefail

  • WallStPete
    WallStPete (@WallStPete) reported from Ottawa, Ontario

    @trevorj077 @Rogers Hopefully they sort out whatever is going on. It’s driving me nuts trying to work from home with all these issues, but glad to hear it’s got some potential lol!

  • JKerby_88
    🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on

  • hunktgr
    Tgr (@hunktgr) reported from Ottawa, Ontario

    @lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.

  • FDDelahunt
    Dwight Delahunt (@FDDelahunt) reported from Ottawa, Ontario

    @Rogers services down for 3rd time in a week hard to get any work completed

  • hunktgr
    Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn

  • hunktgr
    Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .

  • JKerby_88
    🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps Again I never Mentioned speed pass today in my tweet

  • JSmall1771
    Jay Small (@JSmall1771) reported from Ottawa, Ontario

    @RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation

  • 1carter
    ncarter (@1carter) reported from Ottawa, Ontario

    @RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.

  • asteroidblus
    Dustin (@asteroidblus) reported from Ottawa, Ontario

    @RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7

  • WallStPete
    WallStPete (@WallStPete) reported from Ottawa, Ontario

    Got @Rogers #Ignite despite warnings of poor dependability. Now, our internet and TV services are a nightmare. Glitchy, can’t get through work, virtual meetings or tv shows without multiple disconnections, no sound, black screen, etc. It’s atrocious and expensive - bad combo!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jennsaidthis
    Jenn (@jennsaidthis) reported

    Soooooo, when are we supposed to see the “discount” because of the @Rogers outage? I just got my July bill from @Fidomobile without any changes 🤔

  • AydinOdyakmaz
    Aydin Odyakmaz (@AydinOdyakmaz) reported

    Have any Rodgers clients received any rebates discounts on their invoices for the outage issues as they promised in emails??? @RogersHelps

  • sweetkeet
    Heather R. (@sweetkeet) reported

    @BobNeufer @RogersHelps Yes, cable is spotty again today. Frequent pixelation, sound drops... as in, at least 6x a minute. North York. It was bad for 3 days, fine yesterday, and BAD again today. Annoying!!!!

  • baileyshak
    bailey 🍉 (@baileyshak) reported

    @RogersHelps If you’re gonna make it impossible for your clients to make changes to their service online, you need to staff your call centres better. Three hours on the phone to change my plan is unbelievable.

  • ChristineKlucz4
    Christine Kluczynski (@ChristineKlucz4) reported

    @Rogers please stop the multiple daily calls. I don't want to upgrade my plan I've said this repeatedly. The people calling are rude. If I want to upgrade my plan, I will call you. I'm tired of saying the same thing & then the harassing phone calls resuming one month later.

  • tjnijjar35
    Taran Nijjar (@tjnijjar35) reported

    @Rogers I don’t need 30gb extra data. I already have 80gb and then slow speed after that. Rather have you give me $10 off my next bill. @TELUS @Bell

  • travisharder
    Travis Harder (@travisharder) reported

    Heh @RogersHelps @rogers. I thought I was supposed to be credited like five days for that massive outage you had? Just got my bill, where’s the credits?

  • thelindsaylewis
    The LindsayLewis (@thelindsaylewis) reported

    @RogersHelps My mom had chat w @rogers Where after poor service/talking renewal offered 6months free Disney+ (Already has)so no freebie & for bad service/no service for close to 10days. Offered only 5days credit. So she gets hustled. She been w @RogersHelps for 40yrs. great customer Service

  • SamanthaVelvet_
    Samantha Velvet (@SamanthaVelvet_) reported

    @RogersHelps I am a loyal 25 year customer and you still want to put up the 3 services I have with you $30 per month for the exact same services I have now. When I calmly expressed my disgust with a supervisor and expressed how ashamed I would be if I worked for a company who

  • Sammy199999
    Sammy (@Sammy199999) reported

    @RogersHelps 80% of my TV channels don’t work. I had 4 tech visits in 8 months (imagine the cost!), all establishing the same fact - the problem is the outdated infrastructure and the weak signal getting into my house from the outdoor box. And I live in the middle of Toronto!!!