Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Nepean, Gatineau, Stittsville, Greely, Barrhaven and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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milkbeerdave
(@milkbeerdave2) reported
from
Ottawa, Ontario
Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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being Aram
(@armie) reported
from
Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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Leah Ferko
(@LeahOttawa) reported
from
Ottawa, Ontario
@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Jet-Senator 🏒 ✈
(@That80sG) reported
from
Ottawa, Ontario
@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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mightyboink
(@mightyboink) reported
from
Ottawa, Ontario
@RogersHelps internet line just got cut, help please!:)
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Mark Adkins
(@marka351) reported
from
Ottawa, Ontario
@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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B dot Black 🇭🇹 🇨🇦 (il, he/him)
(@bblizak) reported
from
Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
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SamanthaLamb
(@Spideewoman) reported
from
Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Gerald Butts
(@gmbutts) reported
from
Ottawa, Ontario
Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Mike Carroccetto
(@Media_Mike_Ott) reported
from
Ottawa, Ontario
@RogersHelps DM sent. I hope there’s a amenable solution.
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Hassan S
(@mega31) reported
Once again @RogersHelps @Rogers Modem not giving IPV4 address only IPV6. Can’t get to tech support anywhere. Please advise. I have important things to submit and if it can’t get fixed I will just switch providers.
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James Thomson #ScreamingFirehawks #WeAreStarFleet
(@jthom1966) reported
@RogersHelps @yankeefanbetta Went back down in Barrie this morning...so yeah, no.
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Alexander Beyamo
(@Alexb2100) reported
@RogersHelps no internet service in Woodstock for the 3rd day in a row. When will it be restored?
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Zane Kane On Air
(@ZaneKaneOnAir) reported
So it is confirmed that @Rogers network does not work for gaming in general online. This sucks when you need to log in just to confirm you own certain games on your system. This renders it unplayable. Absolutely ridiculous! #nointernet #canadawide #outage
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Sheila Bauman 🇨🇦 - just done
(@SheilaBauman) reported
Did we hear anything from @JustinTrudeau about the @Rogers outage? He was able to tweet using @Bell #RogersLetsNotTalkDay
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Glamzy
(@travelsizedglam) reported
@mattcudmore @RogersHelps That’s ridiculous! All I keep reading is that the issue is virtually fixed. Rogers needs to step it up
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Pragmatic
(@Pragmat68497936) reported
@brandonmcguir13 @RogersHelps @CHOODBOLOGNA Such an intelligent answer. How would that help her?
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Glenda 🇺🇦
(@NanananaBrown) reported
@RogersHelps my modem lights keep flashing, amber then green and it once stopped flashing and the light turned red. Did this outage ruin my mine and that's why I don't have WiFi?
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Donnie Cameron
(@donniecameron63) reported
@vote4robgill @Rogers They took down the ******* banking system in the whole ******* country, no debit.
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Pragmatic
(@Pragmat68497936) reported
@RogersHelps @CHOODBOLOGNA Why have we been without our Rogers ignite tv for over 50 hrs now? You keep telling customers everyone is up and running and you know that is BS. You don’t have a 3 hr wait time to technical support at 730 in the morning if most people are up and running.