1. Home
  2. Companies
  3. Rogers
  4. Ottawa
Rogers

Rogers outages and service status in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 18, 8:08 AM EDT.
  • 58% Internet (58%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 9% Phone (9%)
  • 7% TV (7%)
  • 4% E-mail (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, Nepean, and Orléans.

CityProblem TypeReport Time
Ottawa Internet 14 hours ago
Ottawa TV 1 day ago
Ottawa Wi-fi 1 day ago
Ottawa Internet 2 days ago
Ottawa Internet 3 days ago
Ottawa Wi-fi 3 days ago

Nearby cities with recent reports

Ottawa

57 recent signals

14 hours ago
Gatineau

6 recent signals

3 days ago
Bells Corners

2 recent signals

3 days ago
Nepean

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • nicksimmons24
    Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • sandrainottawa
    Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • shakenbridge
    Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • Papa_613
    Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CoachPaul_07
    Paul 🇨🇦 🇺🇸 (@CoachPaul_07) reported

    @rogershelps Internet currently down and so is your webpage to very service outages!

  • justin_jaster
    Justin Jaster (@justin_jaster) reported

    @RogersHelps Your outage page doesn't work. I haven't been able to do my job all morning as I have no internet. Please address, and credit my account accordingly

  • babehonker
    babe honker (@babehonker) reported

    @buperac @tobi @Rogers every damn thing in canada is a cartel. an insane asylum

  • Manavvv31
    Manavmeet Singh (@Manavvv31) reported

    @tobi @Rogers This is a user-reported service disruption highlighting how carrier or network updates can sometimes unintentionally break common device features like hotspot tethering, which then directly impacts real-world usability @tobi

  • CircularLogic89
    CircularLogic (@CircularLogic89) reported

    @laurenrjacobs @RogersHelps While a regular mobile SIM might work in a Wireless Home Phone device, that would still be using its original mobile plan. If you wished the WHP service, you would need a new SIM dedicated for that service. It isn't possible to change the SIM's service type.

  • BillStarnaud
    Bill St. Arnaud (@BillStarnaud) reported

    @RogersHelps For the first year RF signal from C8689 was rock solid - 4 bars on various phones, Nokia last mile, etc. Now RF signal fluctuates about every 10 minutes. I have clear LOS to tower about 1 km away. Neighbours reporting the same problem

  • dprihodko
    David Prihodko (@dprihodko) reported

    Once again @Rogers @RogersHelps service appears to be down in my area

  • paulpmori
    Paul Mori (@paulpmori) reported

    Recently purchased the $90 Rogers Mobile Travel Pass for a trip to Italy. It picked up a network maybe 50% of the time. Most times I tethered to my friend's eSIMS Card. Save money - get an eSIMS card and avoid the frustrations. That was a waste of $90. Thanks @Rogers.

  • ass_sarcasm
    *** {agentic simple sarcasm} (@ass_sarcasm) reported

    Isn’t Hotspot part of the service that @rogers provides?

  • CircularLogic89
    CircularLogic (@CircularLogic89) reported

    @laurenrjacobs @RogersHelps Wireless plans and Wireless Home Phone plans are different services. They may both be 'mobile' services, but they are not the same nor interchangeable, hence the need to port the service over