Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

City	Problem Type	Report Time
Ottawa	Wi-fi	22 hours ago
Ottawa	TV	2 days ago
Nepean	Internet	3 days ago
Gatineau	Internet	3 days ago
Ottawa	Internet	6 days ago
Ottawa	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 1 minute ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  Les OReilly (@LesOReilly) reported 6 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  Meera Dilawri (@meeradilawri) reported 9 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  Leonard Surges (@LeonardSurges) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 16 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  Nick Simmons (@nicksimmons24) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  PARAGON CAUSE (@ParagonCause) reported 21 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  BippinQueen (@BippinQueen) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Diane Fisico (@DianeFisico) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 34 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  Michael Lewicki (@OttawaByMike) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  Dave Connor (@DaveConnor60) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  Zwanguy🎮 (@Zwanguy) reported 42 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  Dustin Gavin (@WeakTimeRunning) reported 42 minutes ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

• 
  KK👨‍🦼🌈+ (@livingklife) reported 46 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  King of Hintonburg (@PubsSr) reported 49 minutes ago from Ottawa, Ontario

  .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

• 
  Rich (@RichSavarie) reported 49 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  J.C. Beecroft (@jcbeecroft) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  Gerald Butts (@gmbutts) reported 59 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dineshjagasia (@dineshjagasia1) reported 3 minutes ago

  @RogersHelps Hi Rogers, can you explain this? Our office number is still showing previous business caller id after 4 years of us getting the number. Despite repeated calls and follow-ups, we have not got any resolution. What kind of business do you run?

• 
  Ronnie Turner (@TookARonTurn) reported 5 minutes ago

  @treverleblond @RealDonBradshaw @Rogers Isn’t it wild? Terrible takes and constant negativity. You know how the adage, “It’s like a car crash — it’s awful, but you can’t look away.” That’s how I feel with bozo here. I couldn’t imagine having to have a dinner or spend some time in-person with him.

• 
  Abdelrhman Shoieb (@AbdelrhmanShoi1) reported 6 minutes ago

  @RogersHelps This number is not picking up with me as am outside Canada and the one for international calls no one is responding and I need to contact customer services to stop my mobile line as it is charging on me new bills every month and your app and website are not helpful

• 
  frogy (@CrippledY) reported 12 minutes ago

  Never mind they are just tricking me @Rogers go **** urself I will stop paying this bill I bet I can get a Somalian line that lasts. Nah I’m playing I owe u 286 hahaha I’m just a **** head man I can’t help it

• 
  Tattersail (@Tattersail67) reported 14 minutes ago

  @georganneb @Rogers These ******* decided I didn't return rental equipment - kept charging my account but never billed - then hit my credit rating before I realized it - thing is I didn't have rental equipment - absolute ******** company

• 
  Medeiros M (@Medeiro34452245) reported 15 minutes ago

  @RogersHelps And you expect me to pay for tv service which I don't have, I only have internet and phone currently

• 
  The Admiral🤮🌟👨🏿‍✈️ (@_robbyy) reported 18 minutes ago

  @RogersHelps @SensSteadySteve Your outage map isn’t even working

• 
  Casey Kobi (@KobiCasey) reported 18 minutes ago

  @Uglydesions @Rogers Need to launch a formal complaint with CCTS and TransUnion against Rogers

• 
  Karen (@karenfamily1) reported 19 minutes ago

  @ColtKo @Rogers Same problem here. Did you finally get through?

• 
  Kevin (@kevcpm) reported 20 minutes ago

  @cbcmarketplace @RogersHelps now being told it is 24 hours. Agent will not send me through the supervisors because there are “too many customers”. Sign of the times for Rogers Customer satisfaction?