Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Nepean |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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TF Doyle
(@cf_td3) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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Tony Power
(@J_Anthony_22) reported
from
Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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Chris Bown
(@CBownNotBrown) reported
from
Ottawa, Ontario
@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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Angie D'Aoust
(@adaoust13) reported
from
Ottawa, Ontario
@alour @RogersHelps 🙄🙄 no fixing stupid.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
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Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
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Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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Matt Clitheroe
(@matt_clitheroe) reported
from
Ottawa, Ontario
@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kelena Sothersby
(@Tua_motu) reported
@RogersHelps WHY DO YOU CUSTOMER SERVICE PEOPLE SUCK.?? Put me on hold for over 20 minutes for a simple request. **** you guys. I’m sick of your ****.
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parker Geoffrey
(@ParkerGeoffrey) reported
imagine my shock that @rogers hasn’t responded to my issue nor done anything about. i’ll just my my phone balance and they can handle the phone credit they owe me. it’s fine, my credit’s in the crapper, anyway.
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Joanne Cam-Baker
(@jcameronbaker) reported
@Rogers …. Another evening of services down….looking at the tracker this is happening every 3 weeks. Not Canada’s most reliable service … and no compensation to customers.
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Meaghan M
(@m4middle) reported
from
Lakeshore Village, Ontario
@RogersHelps my #iphone won’t send a text message to an Android. @AppleSupport thinks it could be a carrier issue. Help! Please. Anyone having these issues?
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Murless
(@Murless) reported
@RogersHelps internet is out at L5G 0A3 - 1 Hurontario - Mississauga - are you working on a fix?
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James 🌻. GIFford 😷💉💉💉💉 @GiffordJames@mas.to
(@GiffordJames) reported
Hi @Rogers & @RogersHelps. Quick question I couldn't resolve because no one on your end could find information for me. Why was I charged for an account that wasn't opened? Why can't you refund the charges made to my credit card for which you've never billed me?
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Jesse Toninger
(@jtoninger) reported
@RogersHelps *no outage
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Jillian Woudenberg
(@oheyitsjill_) reported
@RogersHelps I will not pay for another phone to be sent out just to end up not getting my money back for the phone I already paid for and NEVER received! Shady!!!! Won’t be getting no more of my money. Sick of this sick.
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The Fallen Djinn
(@FallenDjinn) reported
@RogersHelps When is the Rewards Redemption for Rogers Bank Master Card going to be fixed? It's been down for over a day.
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banana Appleton
(@appleton_banana) reported
@RogersHelps internet suddenly down for more than 30.minutes now (not nightly update then I guess) L1G6R2 Can you confirm? Noone is answering fb message and I don't feel like waiting 24 hrs for help thx