Rogers outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 7, 3:59 PM EDT.
- Internet (60%)
- Wi-fi (17%)
- Total Blackout (11%)
- TV (6%)
- E-mail (3%)
- Phone (3%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 7: Problems at Rogers
Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 20 minutes ago |
|
Ottawa
|
Internet | 6 days ago |
|
Nepean
|
Internet | 7 days ago |
|
Ottawa
|
Internet | 10 days ago |
|
Ottawa
|
Wi-fi | 12 days ago |
|
Ottawa
|
TV | 13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
-
Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
-
BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
-
Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
-
-
613_Me (@613_Me) reported from Ottawa, OntarioSo world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
-
Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
-
Les OReilly (@LesOReilly) reported from Ottawa, Ontario@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
-
MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
-
Mark Adkins (@marka351) reported from Ottawa, Ontario@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
-
Christian Lee (@christianflee) reported from Ottawa, OntarioOur internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
-
Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
-
Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
-
being Aram (@armie) reported from Ottawa, Ontario@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
-
Rich (@RichSavarie) reported from Ottawa, OntarioSo has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
-
Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
-
Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is there service issues in Orleans Ontario?
-
Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
-
Omar Elamam (@OmarElamam) reported from Ottawa, Ontario@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
-
Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario@WheelSnipeBelly @Rogers Still down? No way.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Miller (@Millergram33) reported@RogersHelps I have a malignant brain tumour, your company is not customer service friendly at all!!
-
Daniel Grice, JD, BA. (Mr) (@dan_grice) reported@princessrica84 @Sportsnet @Rogers It sucks. On the flip side, we’ll have less media initiated trades.
-
Tony (@Tony45190554669) reportedAnyone else wasted more than 4 hours on hold with @Rogers and their pathetic new AI garbage? Something is wrong here.
-
Wines and Vines (@WinesandVines) reported@JayGenXer @Rogers Dude, leave those crooks. I don't give them a dime of my money. Been almost 20 years. I'll never go back. Once a crook always a crook.
-
LifestyleDigs (@TheLifestyleDig) reportedJust got annoyed by 2 @Rogers ******** who came to the door and put one of the dogs I'm housesitting into a frenzy. Like I give a **** that Rogers is doing work in the area. You couldn't have just quietly left a flyer for the homeowners to read when they return?
-
BNKB (@banknotekb) reported@RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?
-
Brian (@Briancobalt) reported@RogersHelps The tutorial you have online says that I should be able to do it without visiting a store. Old phone won't respond to to one... eSIMs are convenient at first but this is garbage trying to change to a new phone.
-
🇨🇦 Kirby 🇨🇦 (@Zuker31) reportedDeserved to lose the World Series with this bullshit. Support humans. Typical @Rogers. Sad and pathetic.
-
DJ Damon (@dJ_damon_) reported@evak73 @RogersHelps Yup, @Rogers doesn’t give a **** about their customers
-
Jenji (@J3NGXD) reportedI love paying @rogers $150. Per month for “unlimited data” that becomes completely unusable after 4 fking days! Wtf is this horsesht @MarkJCarney ? These ******** fully outsourced to India in October too. Like what are we fking doing?!