Rogers Outage Report in Ottawa, Ontario
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Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Rogers
Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Stittsville, Greely, Barrhaven, Nepean, Orléans, Kanata, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
||
| Ottawa |
Wi-fi | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.
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Laskinite: A Shiny Gem ❄🚲🥓🍻🍦
(@Laskinator2) reported
from
Ottawa, Ontario
Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa
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keegan eatmon👨🏼💻 (he/him)
(@keeganeatmon) reported
from
Ottawa, Ontario
Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.
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Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
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next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa
(@TrevorWThompson) reported
from
Ottawa, Ontario
Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially
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Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Claude Panneton
(@pannetonc) reported
from
Ottawa, Ontario
@Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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Merylee Sevilla
(@drMLee) reported
from
Ottawa, Ontario
@vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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ihateithere
(@asblake_) reported
Ima need y’all to cover my bill for the month because of this **** eh @Rogers
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tammy
(@tammy1111111111) reported
@Rogers @RogersHelps @jennaamxo This is not intermittent for us her in B.C., I have not had any cel service since before 7am this morning and I still do not have any service and it is 14:40. What is taking so long?
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erick ruiz
(@erickru13489582) reported
from
Calgary, Alberta
@Rogers @marcell60669132 I think people are aware that it’s still down, the issue is that even though updates are promised there HASNT been one in 3 hours
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Blazin Errl
(@blazin_errl) reported
@ellybabesxo @matt0126matt @RogersHelps Ive had it since it launched & had absolutely no issues with it! Mind you I hardwire most my devices to the router for max internet speed! Paying for highend internet & then running everything on wifi is pointless. Wifi’s caps ur speed, But ur tv’s connect on separate signals.
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John Rose
(@Ugotjohn) reported
@RogersHelps Banff Canada no service since 9:30am. Going to go with Telus
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Frank S
(@FCS_68) reported
@RogersHelps Interuptions? Service has been totally down all day. Why downplay this outage? We need more updates on this situation
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Bryan Walker
(@BryanWalker44) reported
@RogersHelps Limited work with lockdown, what little we can do I cannot call/text employees or subs, oh and the best part??? I need to get a verification text for my Covid booking from the pharmacy and I can’t even book my vaccination. Good stuff 🤬 happy Rogers business customer.
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Frank Verbeauty
(@Frank_N_Beauty) reported
Hey @Rogers I watched a young man get struck by a vehicle today in Newmarket. 5 people at the scene, guess what? Nobody could call 911. I could thankfully because I dropped you and switched to @Bell imagine I hadn't? What a garbage company. #thisisatruestory
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Captain Adam
(@CaptainAdam99) reported
@RogersHelps Well over 13 hours of no service... No word from Rogers, other than piss off, we’re working on it. That’s great customer service for you.
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P.Ha
(@aznillest1) reported
@RogersHelps @Rogers As a business owner and a consumer I am extremely disappointed. Why are we paying for services we can't use. This is just outright terrible. I hope that there's something you can do for the public to atleast compensate for this. Damn..