Rogers Outage in Ottawa, Ontario

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

 No problems detected at Rogers

Rogers problems in the last 24 hours in Ottawa, Ontario

Rogers Outage Chart in Ottawa, Ontario

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(60.53%)
TV
(19.25%)
Wi-fi
(6.62%)
Phone
(4.61%)
E-mail
(4.51%)
Total Blackout
(4.48%)

Rogers Outage Map Near Ottawa, Ontario

The most recent outage reports and issues originated from Ottawa, Nepean, Manotick Station, Kanata, Stittsville, Orléans, Ottawa, Gatineau and Greely.

Ottawa Internet
Ottawa Wi-fi
Ottawa TV
Nepean Internet
Ottawa Internet
Ottawa Internet

Rogers in Ottawa, Ontario Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:
  • MattGowerOttawa Matt Gower (@MattGowerOttawa) reported from Ottawa, Ontario

    It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.

  • PatBordersChew Pat Borders' Chew (@PatBordersChew) reported from Ottawa, Ontario

    Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers

  • kmwebott Ken McKinlay 🇨🇦 (@kmwebott) reported from Ottawa, Ontario

    @RogersHelps not too sure what's going on but instead of @CTVSciFi I'm seeing @CTVDrama on channels 50/315 on my @Rogers Ignite service.

  • PatrickRKay Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • MelancholicOmar self depreciating omar (@MelancholicOmar) reported from Ottawa, Ontario

    I have a 150 mbps cable internet plan with @Rogers and i barely get 20mbps down. Youtube barely loads and even twitter videos take forever. Switching next month for sure

  • RoughChopOttawa Sarp Kizir (@RoughChopOttawa) reported from Ottawa, Ontario

    I’m on the verge of a nervous breakdown ever since I called @Rogers & ended up with them fighting and gaslighting me about my overage charges which have been inflated to $990 without my consent or authority. Was one of the worst phone experiences I’ve ever lived through.

  • KindlyCyn Cyn Desjardins (@KindlyCyn) reported from Ottawa, Ontario

    Listen @RogersHelps if I have to update my DVR “filter Channels/subscribe” 1more time I’m seriously going 2look else where. Read my prev DM’s & tweets. I’ve had it! &now w/ #GOT over - I question my need 4service. Pls do not bother “looking into” this issue! Tired of that tactic.

  • Shlipps Peter mann (@Shlipps) reported from Ottawa, Ontario

    @RogersHelps seriously. Just let people know about the outage and stop with the dm us crap. Never any information about the outages. It's a horrible customer service company.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.

  • natsbrain Trashforming Nat🗑 (@natsbrain) reported from Ottawa, Ontario

    @RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )

  • Kundun66 Chef Spidey (@Kundun66) reported from Ottawa, Ontario

    Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...

  • messybitch93 Sabrina (@messybitch93) reported from Ottawa, Ontario

    Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam

  • pbraden3 Nvmd, ok. (@pbraden3) reported from Ottawa, Ontario

    @27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!

  • pzeeman Paul Zeeman (@pzeeman) reported from Gatineau, Québec

    The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers

  • REALRICO_BF Rico (@REALRICO_BF) reported from Gatineau, Québec

    @CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @Rogers internet service is out in Kanata

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV

  • AndrewLeung1979 Andrew Leung (@AndrewLeung1979) reported from Ottawa, Ontario

    @YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.

  • WarrenGallagher Warren Gallagher (@WarrenGallagher) reported from Ottawa, Ontario

    Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.

  • kavmac kavvysaurus (@kavmac) reported from Vanier, Ontario

    so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    @RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!

  • RickHgr Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.

  • stunbunny Anic vdN (@stunbunny) reported from Ottawa, Ontario

    @NeonShines @Rogers That’s why I no longer use them. It’s problem after problem. #wouldrathernothavecable

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps recently I called about a promotional plan you were offering 500u customers to find out I wasn't eligible because of my postal code how can you offer double the service for a third of the price based on geographical location .....

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • Terrie0824 Terrie (@Terrie0824) reported from Ottawa, Ontario

    @RogersHelps It’s on and off. We have put in a service call.

  • CoderAndrew Andrew Goldenberg (@CoderAndrew) reported from Ottawa, Ontario

    So I spoke to a @rogers agent last night about adding a channel to our cable. He said it was added and would take 10 minutes to show up. Had to add it myself from the customer portal because a day later it still wasn’t useable…. good god….

  • THEjefforange Barrhaven Jeff (@THEjefforange) reported from Ottawa, Ontario

    @RogersHelps getting a little frustrated. My next box has been stuck at -01- for over 20 minutes. 3 reboots, unplugged and replugged every wire. This is a weekly problem. Ready to cancel and switch to Bell.

  • MfClavijo Maria Clavijo (@MfClavijo) reported from Ottawa, Ontario

    Awful service by @RogersHelps. 1) Tech arrives, says PVR is the issue even tho live tv is wonky, 2) call Tech Support, book 2nd visit, 3)first tech calls me to complain abt escalating the issue, 4)miss work, wait for tech to arrive, 5) they cancel 2nd visit without notifying me

  • TomTSEC Tom Quiggin (@TomTSEC) reported from Ottawa, Ontario

    @Rogers You may wish to rethink the idea of taking $$ from Huawei for advertising. It may give you a bad reputation you neither need or want.

  • hannakopo Hanna Koposhynska (@hannakopo) reported from Ottawa, Ontario

    @RogersHelps 3rd day straight my wifi is out, I'm $40 over in phone data - what in the sweet **** is going on in Ottawa!!!😠 this needs to be resolved.

  • annebrugger anne-marie brugger (@annebrugger) reported from Ottawa, Ontario

    Outage in #Ottawa @RogersHelps. We’re new clients. NOT impressed. So frustrating!!! #rogersignite sucks

  • MikePMoffatt Mike P. "Ontario Dad" Moffatt 🇨🇦🏅🏅 (@MikePMoffatt) reported from Ottawa, Ontario

    Anyhow, I do genuinely feel bad for @Rogers because there's certainly something out of the ordinary going on here. But, man, we pay a lot for something that refuses to work.

  • MikePMoffatt Mike P. "Ontario Dad" Moffatt 🇨🇦🏅🏅 (@MikePMoffatt) reported from Ottawa, Ontario

    Internet update: - It's been flaky for awhile. We replaced the modem earlier this month. Didn't help. - Got through to @Rogers - they sent a tech within hours. Very impressive! We were thrilled. - Guy came and installed a *3rd* modem. Internet went down 30 mins after he left.

  • muddybike (((b McPherson))) a 🚲'ng dad (@muddybike) reported from Ottawa, Ontario

    @MikePMoffatt @Rogers The problem for you will be the TV packages, I'd strongly suggest @TekSavvyBuzz, for internet have been reliable & honest abt outages - you'll own your modem but most come w/ a year warranty

  • MikePMoffatt Mike P. "Ontario Dad" Moffatt 🇨🇦🏅🏅 (@MikePMoffatt) reported from Ottawa, Ontario

    My @Rogers Internet has been going down a dozen or more times a day. On 2nd modem this month and nothing seems to work. Yet I keep sending them $527.68 every month. #IAmDumb

  • north_fam_BP ..... (@north_fam_BP) reported from Ottawa, Ontario

    @palm #Santa forgot to add #palm to #Canadian #CELL #Network .......#MerryChristmas #Grinch --- @Bell @Rogers @TELUS @Fidomobile @koodo @Videotron

  • TynerTyne90 Calvitronius Maximus (@TynerTyne90) reported from Ottawa, Ontario

    @RogersHelps You guys need to update your app. It’s been crashing for months every time you try to sign in.

  • ShawnPuggerWill Shawn Williams (@ShawnPuggerWill) reported from Ottawa, Ontario

    @RogersHelps Problem started last night. Tried to send a couple of texts late in the evening. Woke up this morning to see three weren't sent. Now when trying to use my cell phone, keep getting a message on my screen saying 'Mobile network unavailable'. Looking for help/solution.

  • realTDitty T Ditty (@realTDitty) reported from Ottawa, Ontario

    @EverythingRant @RogersHelps @brian5or6 "be careful with that company" **** that shit. Teksavvy is SO much better than Rogers ever was, man.

  • NirmansLaw Daljit Nirman (@NirmansLaw) reported from Ottawa, Ontario

    @Rogers should consider call back feature like @Enercare for speaking to customer service. @Rogers wait time is 35 minutes in 21st century!

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @Rogers @RogersHelps can a manager please get in contact with with. I have dealt with customer service too many times over the last couple months, with not much resolution to my issues. After thinking those issues are resolved, new issues are created. Thank you!

  • pAndrewPower P Andrew Power (@pAndrewPower) reported from Ottawa, Ontario

    @RogersHelps That doesn’t help. I have the schedule, it’s posted on the channel. But with the guide not updated the time slots don’t line up for recording.

  • StaceyMagooo Stacey Moser (@StaceyMagooo) reported from Ottawa, Ontario

    @Rogers my internet is down AGAIN. I’ve called your helpline numerous times and your system keeps hanging up on me. Get this resolved ASAP @Bell if you can beat @Rogers for unlimited High Speed Internet and a Smart phone - message me before they do.

  • TheZeekster Shawn Clarke (@TheZeekster) reported from Ottawa, Ontario

    @RogersHelps your iOS app just stopped working one day - kept telling me you were working on something and to try again later. It’s been two weeks. I’ve deleted and reinstalled the app and now when I put in my code after entering my phone number I get the same error! #help

  • 6foot8cdngooner BIG FRIENDLY CANUCK (@6foot8cdngooner) reported from Ottawa, Ontario

    @RogersHelps I know what a blackout is, but the idea of having the NHL sports pack is to get all of the out of market games. We received all the Regional Toronto ML games for as long as I have had the pack... it must be going on a decade now.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:
  • HeavyMetalDev Devon🤘 (@HeavyMetalDev) reported

    @RogersHelps I already contacted support and they said they could send a technician Friday. That’s a joke

  • markblevis Mark Blevis (@markblevis) reported

    A @RogersHelps representative dropped by our office a few minutes ago to sell us on Rogers Fibre service. I guess she wasn’t aware that we had Rogers Fibre installed three weeks ago, ordered in August.

  • themorrymethod Morry Zelcovitch (@themorrymethod) reported

    @RogersHelps Doesent help

  • VCVoice Vince Caliciuri (@VCVoice) reported

    @RogersHelps hey question for you I have the super sports pak with Cogeco why is ohl games not shown in HD. Cogeco says its a Rogers issue. Please let me know

  • AlanaPayne9 Alana Payne (@AlanaPayne9) reported

    @BenGoldenthal @Rogers @Bell Bell is no better especially when the weather is bad

  • Pegleg78 Ryan Paul (@Pegleg78) reported

    @RogersHelps I have used Crave, Netflix and YouTube from my phone to Chromecast with no issues like this.

  • spider__lady Widowmaker (@spider__lady) reported

    @ReaperDieDieDie @Rogers SHIT WAIT I FORGOT TO GET RID OF THE IMAGE FOR A REF OF WHAT TO SAY HAHDJJS

  • wheelgirl77 Elizabeth Bryant (@wheelgirl77) reported

    @RogersHelps All Ignite services have been down for almost an hour, on hold on phone for 15. Rogers needs to acknowledge and address an outage in Whitby.

  • seanoftoronto Sean Didier (@seanoftoronto) reported

    @RogersHelps seems all of our IPTV went down. “Trouble loading” error, subscription required message on every channel when we have top tier package, and looooooong please wait messages. All systems including eero reboot. Not a connection or data issue. Still have 800Mbps down

  • Therealjai01 The loch Ness ♐ (@Therealjai01) reported

    @RogersHelps pretty sure there is an outage in High Park. 77 quebec.