Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	8 hours ago
Ottawa	Internet	4 days ago
Gatineau	Internet	4 days ago
Ottawa	Internet	4 days ago
Ottawa	TV	5 days ago
Bells Corners	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Gerald Butts (@gmbutts) reported 15 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  Suzanne Shillington (@sashillington) reported 24 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Lonely Boy (@lonelyboyxxo) reported 26 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  Nick Simmons (@nicksimmons24) reported 34 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  zachjackdad (@zachjackdad) reported 37 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  Charlie (@charlieinottawa) reported 38 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Shaily Allison (@a_shaily) reported 39 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 39 minutes ago from Ottawa, Ontario

  @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

• 
  Christian Lee (@christianflee) reported 41 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  Steven Chartrand (@StevenChartrand) reported 43 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  MB (@phail_m) reported 44 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Montse Zidan (@MontseZidan) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 45 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 52 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  StoneySpartan (@StoneySpartan) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  J.C. Beecroft (@jcbeecroft) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  Dustin Gavin (@WeakTimeRunning) reported 57 minutes ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

• 
  Robert Kilin (@Robkilin) reported 1 hour ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ani (@aniruddha153) reported 6 minutes ago

  @RogersHelps Is Rogers experiencing an outage? I have no mobile signal. Location: Thickson & Rossland, Whitby @Rogers

• 
  Booshua (@deadjosh13) reported 10 minutes ago

  @RogersHelps Broadband Home Internet is down... please help..been waiting on the phone for 40+ mins already...

• 
  🇨🇦Shapeshifter 🇨🇦🇮🇳 (@generalthemoon) reported 11 minutes ago

  @RogersHelps @Bratt_world Your company needs to be broken up forcefully

• 
  Hon. ZenevieveDubois ThundrBox_🇨🇦Border_Zsar (@pickofthaweek) reported 14 minutes ago

  @Rogers on my 2nd day of over 1 hr on hold to talk to tech service. My texting isn’t working and I’ve missed two important business meetings over them now getting text confirmation. Wtf

• 
  Tammy Lowry (@Christmas_corgi) reported 17 minutes ago

  @sportsnet @cbcsports @Rogers Hey rogers way to go. Greedy and uncanadian at the same time. It's bad enough you put games on streaming now you're taking away hockey from us. A big screw you from me and my 96yr old mother who doesn't do computers or streaming 🖕

• 
  Nesta ౨ৎ (@nestapendragon) reported 17 minutes ago

  @RogersHelps Yeah I will schedule emergency maintenance because you broke things. Amazing solution. Go to Hell.

• 
  Rflats774_2 (@Rflats774_2) reported 22 minutes ago

  @RogersHelps Hi, cell service is down completely in Grand Prairie Alberta

• 
  Curtis Martin (@CurtisMart32873) reported 24 minutes ago

  @RogersHelps @Uncle_Jed_1 Shaw was already behind the curve (was a Shaw customer for like 20 some odd years) and since that acquisition nothing has really changed customer service has gotten worse and over all rogers service hasn't gotten any better

• 
  Roger Dodger ੴ 🇨🇦 (@nuckster_19) reported 25 minutes ago

  @garymasonglobe @TELUS @RogersHelps no better. They keep jacking up their prices every couple of months… Me to customer service I DIDN’T TELL YOU TO BUY THE BLUE JAYS!! 🤬

• 
  larx (@larx999) reported 29 minutes ago

  Has anyone else under @Rogers or Shaw wifi been having trouble with their internet connection the last several days?? I've tried all the troubleshooting they mentioned and none of it has helped with the internet connection going in and out!! Fix your internet connection @Rogers