Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	12 hours ago
Ottawa	Internet	2 days ago
Ottawa	TV	3 days ago
Ottawa	Wi-fi	3 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Samantha (@samanthadolly28) reported 12 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  KK👨‍🦼🌈+ (@livingklife) reported 15 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  J.C. Beecroft (@jcbeecroft) reported 16 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  Gerald Butts (@gmbutts) reported 17 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  Rita G. (@ritah8) reported 23 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 25 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  DannyOnThat (@DannyOnThat) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 34 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 34 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  @sallycthomas (@sallycthomas1) reported 35 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  Lonely Boy (@lonelyboyxxo) reported 43 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  Qu Jinghua (@QuJinghua) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

• 
  Emma Pratt (@frmerprincess) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 46 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  Shaily Allison (@a_shaily) reported 51 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 54 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Patrick Leger (@Patrick_Leger) reported 59 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  PARAGON CAUSE (@ParagonCause) reported 1 hour ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

• 
  BippinQueen (@BippinQueen) reported 1 hour ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  StoneySpartan (@StoneySpartan) reported 1 hour ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Repenix (@Repenix) reported 4 minutes ago

  @RogersHelps @Wtimbers It's even parts of ottawa that says the internet is online. South Keys area is offline despite your own outage map saying otherwise.

• 
  DidiH (@acethecat) reported 4 minutes ago

  @RogersHelps @uncut_jurist Neither wifi or cell service was working. Hard to check anything

• 
  iVu (@WhoCntrl) reported 7 minutes ago

  @RogersHelps This does not help. I am the account holder who visited the store myself with all the identification still, the store executive was telling me that the so called system is saying verification declined without even verifying anything.

• 
  CircularLogic (@CircularLogic89) reported 8 minutes ago

  @laurenrjacobs @RogersHelps While a regular mobile SIM might work in a Wireless Home Phone device, that would still be using its original mobile plan. If you wished the WHP service, you would need a new SIM dedicated for that service. It isn't possible to change the SIM's service type.

• 
  Kevin Wright (@KevinADWright) reported 8 minutes ago

  @tobi @Rogers Set apn: mobile.apn this should fix tethering on Rogers but seems to kill tethering on US carriers fyi. Remember to switch back if you’re travelling.

• 
  Sophie (@sophie_everine) reported 14 minutes ago

  @FidoSolutions @MattGalbino @RogersHelps It’s been down since 7am. Please give update!!!

• 
  iVu (@WhoCntrl) reported 15 minutes ago

  @RogersHelps I will go today again, but if they don’t solve, what should I do next you cannot leave the customer like that. What more a customer can do than visiting themselves with identification. Whatever it is, it is ridiculous and I hope @CRTCeng will take some action on it. Report filed

• 
  The Black Blaze Collective (@BlackBlazeE) reported 17 minutes ago

  @Rogers fix your ******* services. You're affecting my livelihood with this bullshit.

• 
  Rick Austin🇨🇦 (@ChessStudio) reported 19 minutes ago

  @RogersHelps Your own outrage map says there is a service disruption that will be resolved in an hour. It's been saying that all day. It's now 1:15 am and there's still no service and it still says the service will be restored in an hour....

• 
  Sophie (@sophie_everine) reported 26 minutes ago

  @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp