Rogers

Rogers Outage Report in Ottawa, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 01/18/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Gatineau, Ottawa, Nepean, Stittsville, Greely, Barrhaven, Orléans, Kanata, Bells Corners and Gloucester.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaNepean TV
CanadaOttawa Wi-fi
CanadaNepean TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • techbombnews techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • frmerprincess Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

  • sallycthomas1 @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • ctmaxime83 Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • Zwanguy Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • 613_Me 613_Me (@613_Me) reported from Ottawa, Ontario

    So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

  • a_shaily Shaily Allison (@a_shaily) reported from Ottawa, Ontario

    I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

  • DannyOnThat DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • StoneySpartan StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • robertlendvai robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • DarkMaple JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • ritah8 Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • lebaneseogre me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • RichSavarie Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike_78000 Michael (@Mike_78000) reported

    @RogersHelps I already know what the issue is. Internet has been down since last night. Is this going to be fixed anytime soon or should that take my day off again?

  • em65744514 em (@em65744514) reported

    @RogersHelps I need help.

  • gvess GVess (@gvess) reported

    @RogersHelps @Bell Rogers ignite internet issues continue in my area. It’s been going on for over a month. a total of four techs have come out and still the problem exists. CSR rep’s are stalling and continue wanting to send another Tech out. Worst Service Ever.

  • sudhan113 Sudharshen Kumar (@sudhan113) reported

    @Rogers Now that I have returned the modem and Rogers got what they wanted. But they have lost the trust and reputation that I had on them. Will I be using @Rogers again, NEVER. Beware they don’t value the customer relationship. #rogers

  • Justin26750505 All Eyez On The Prize (@Justin26750505) reported

    I'm at the point where I'm pretty sure @rogers is destroying our phones as the contracts end so you are forced to get a new one. With the technology it's perfectly feasible. It never fails phone stops working for no reason. Anyone else notice this or do you just auto new phone?

  • Neflite Fernando Borges (@Neflite) reported

    Still don't have my Samsung Galaxy Fold 3 and the pre order bonus ends this Friday. I have both @SamsungCanada and @Rogers @RogersHelps claiming we aren't responsible. So essentially I'm screwed for being a loyal customer to both companies.

  • mobilemobilizer David Phipps (he/him/his) (@mobilemobilizer) reported from Toronto, Ontario

    @Rogers cable internet just went out. Tried resetting the modem. Twice. No luck. Any outage in downtown Toronto (Church/Carlton)

  • Rusty_Sandbag Rusty 🇨🇦 (@Rusty_Sandbag) reported

    @RogersHelps one more thing, If you guys cant teach your phone team how to politely talk to people, why do you keep them? your just encouraging bad behavior.

  • nidssserz Nida (@nidssserz) reported

    @RogersHelps can you let me know if there is an outage in my area? Wifi router connected but internet isn’t working.

  • goldyjatinder jt sandhu (@goldyjatinder) reported

    @Rogers very bad connection. Drops every minute. So disappointed