Rogers outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Ottawa, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 24, 3:32 PM EDT.
- Internet (49%)
- Wi-fi (16%)
- TV (14%)
- Total Blackout (11%)
- E-mail (5%)
- Phone (5%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 24: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Gatineau, Ottawa, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean
|
Internet | 39 minutes ago |
|
Gatineau
|
Internet | 4 hours ago |
|
Ottawa
|
Internet | 3 days ago |
|
Ottawa
|
Total Blackout | 3 days ago |
|
Gatineau
|
Internet | 3 days ago |
|
Ottawa
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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Jennifer Julian (@jennybird70) reported from Templeton, Quebec@sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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JEM (@JEM19126745) reported from Ottawa, Ontario@Rogers poor service ( or no service) to Long Term Care
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Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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Suzanne Shillington (@sashillington) reported from Ottawa, OntarioIs anyone else having problems with Rogers wifi? @RogersHelps
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Christian Lee (@christianflee) reported from Ottawa, OntarioOur internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, OntarioAnyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Le Moose (@dwarvenbrohan) reported@_robbyy @RogersHelps @SensSteadySteve Yep outage map is down lol. What a joke
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Sunny (@Iamsunnys13) reported@Rogers has the worst customer support. Been trying the past two days to talk to someone and can’t get through.
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Jenny Muzik (@jennysmuzik) reportedDealing with you is soo frustrating! Got new packages that are all mixed up creating errors in billing. Phone lines or chat takes hours! How is this considered customer service. Not all things can be self serve!!! Hire up! @Rogers
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Lady Centrist (@ladycentrist) reported@JustMeJamie64 @Rogers Called last week, on hold 1hr 25mins. Agent did not resolve issue. Its absurd and unacceptable that Canadians are held hostages by these telecoms. They have no problem taking exorbitant fees from us but have issues providing the service that go along with the cost @FP_Champagne.
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Arse Finder (@I_Find_ARSES) reported@RealDonBradshaw @Rogers Under #Gillick #Jays fringe players like #DavisSchneider would play winter ball to improve, there lies the problem!
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🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reportedOne hour and 45 minutes later someone from Customer Care is finally on the line. I have to start all over again with him. Ask me how much I hate @Rogers ... go ahead, ask me. 🤬
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Master Iceman (@themastericeman) reported@Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.
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Carole Farhall (Khaligirl) (@CaroleFarhall) reported@Rogers prepaid box to send my S26 phone back so my bill will go down even more because I will not be paying for the it anymore. I did say no to the phone at the moment because it sounded to go to be true. I asked for an email to confirm everything and was told I would get it with in
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🇨🇦 Shonna 💜TAEMate💎6v6🐥 (@shonna_74) reported@RogersHelps I have 2 serious charges on my bill I need to talk to a person about. Also tech outages in my area since Tuesday! Please call me directly as I refuse to attempt to call again. This is beyond unacceptable service levels.
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Howard Knopf (@howardknopf) reported@Rogers @RogersHelps new AI interface is WORSE THAN HORRIBLE. The online support is also AWFUL.