Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (4%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Gatineau, Nepean, Greely, Stittsville, Orléans and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Kanata |
Internet | |
| Ottawa |
TV | |
| Kanata |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Sandra D 💕🦋
(@sandrainottawa) reported
from
Ottawa, Ontario
@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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being Aram
(@armie) reported
from
Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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King of Hintonburg
(@PubsSr) reported
from
Ottawa, Ontario
.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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B dot Black 🇭🇹 🇨🇦 (il, he/him)
(@bblizak) reported
from
Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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Nick Dumoulin
(@dumoulin_nick) reported
from
Ottawa, Ontario
@WheelSnipeBelly @Rogers Still down? No way.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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Leah Ferko
(@LeahOttawa) reported
from
Ottawa, Ontario
@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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BMSR
(@BMSR18) reported
from
Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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milkbeerdave
(@milkbeerdave2) reported
from
Ottawa, Ontario
Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Omar Elamam
(@OmarElamam) reported
from
Ottawa, Ontario
@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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Mark Adkins
(@marka351) reported
from
Ottawa, Ontario
@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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PJ
(@PJ_Hinton) reported
from
Ottawa, Ontario
@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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Roach_WC
(@roachwc) reported
from
Ottawa, Ontario
@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Les OReilly
(@LesOReilly) reported
from
Ottawa, Ontario
@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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Charlie
(@charlieinottawa) reported
from
Ottawa, Ontario
Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kyla Penley
(@blackcomb10) reported
@CP24 @rogers @RogersHelps TV (Ignite) still not working properly. Volume goes in and out and can’t watch anything recorded. I’m embarrassed for you at this point.
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Palwinder Singh
(@Palwin000001) reported
@vote4robgill @Rogers It that make sense ? What about the important calls and stuff whose business effect with these poor service? Would they pay for whole lost ?
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Matt C
(@mattcudmore) reported
@AboutRogers Why does @RogersHelps continue to toe the line that service has restored to most customers? I'm 3 days w/o internet & have a spotty LTE connection. My friends & family with Rogers saying the same - there's been no communication updates. When will service be restored? PM sent.
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Matt C
(@mattcudmore) reported
@RogersHelps @RogersHelps continue to toe the line that service has restored to most customers. I'm 3 days w/o internet & have a spotty LTE connection. My friends & family with Rogers saying the same - there's been no communication updates. When will service be restored? Nothing but silence.
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Down
(@HereForFunTime9) reported
@RogersHelps I don’t care that your team is working to get service back. I’ve used up half my cell data to get tv service. I barely have internet that works and no tv. How have u helped the majority of people?
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Carrie
(@GasolineJoy) reported
The way my internet was "restored" yesterday morning but it's still so spotty that I don't know if I can work on Monday. Because of an outage on FRIDAY. There is nothing @Rogers is going to do that will make any of this okay!
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Marlo Stimpson
(@MarloStimpson) reported
@RogersHelps FYI, watching tv through Ignite is very choppy. Screen and sound keeps freezing every few minutes. And Wifi is still pretty slow, and so not 100% either. A lot l work still to do. #RogersOutage
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gofortherightmortgage
(@thewongmortgage) reported
@vote4robgill @Rogers I wonder how much it would be if they took to account the people who loss money because their internet was down.
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Neil Carter
(@HevyHitta) reported
@jen_dieleman @MajSiddiqui @RogersHelps Hey Jen. I'm in London and having the exact same problem. I woke up this morning thinking it would be fixed but it isn't. I guess we get to play the waiting game.
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BEVIH20
(@BEVIH201) reported
@RogersHelps 50 hours without internet. 3 hour wait to talk to somebody. No callback service offered. Are you kidding me? Come on Rogers. My mother was back up 35 hours ago and I still have nothing? 17 year customer here, your time is running out. You need to at least respond here.