Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Rogers
Rogers is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (21%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Orléans, Nepean, Gloucester, Greely, Gatineau and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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Rich Thorpe
(@exit716) reported
from
Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Tonia Snow (Wear A Damn Mask)
(@ToothpickGirl) reported
from
Ottawa, Ontario
@Rogers Never.
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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zachjackdad
(@zachjackdad) reported
from
Ottawa, Ontario
@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Lonely Boy
(@lonelyboyxxo) reported
from
Ottawa, Ontario
I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Maham
(@mahammjx) reported
@Rogers It is absolutely insane and ridiculous that there is no service for over 12 hours. Cannot make or receive calls or texts. How are we supposed to work from home when we CANNOT work from home? And this is supposedly the best service-providers in the country? What a joke.
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Yahye
(@Yahye10736494) reported
@RogersHelps **** your apology and fix the damn thing. you dis not continue to provide updates. Only sent 2 tweets the whole day. You have cost me $570 and counting. JUST TODAY!!
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Jamin C
(@Otipemisiw) reported
@FidoSolutions @mlgenttner @Rogers You mean you’re waiting on daddy Rogers to figure out the issue?
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Prezident
(@Prezide36505563) reported
@canmericanized @RogersHelps At least by tomorrow it will be working. Imagine if Ford was running this company, he’d close it down for a year and still charge for services. Then he’d blame a lack of vaccines adding, we will continue to make mistakes.
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Chaire_Jeu
(@chaire_jeu) reported
@RogersHelps Could this be due to a security issue? Has people's data been compromised in anyway? It seems quite strange to happen all of a sudden ! Doesn't it?
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Caitlin
(@Caitlincalipup) reported
@RogersHelps Will you be offering a retro refund for the outage? It only seems fair we get refunds for the time with no service.
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Dexter Singh
(@D6K9S) reported
@kanacha90368508 @_ihteshxm_ @Rogers Its been about 9hrs for me. Still no service and no light seems visible at this time for the network to be back up.
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Bob smith
(@Bobsmit08771648) reported
@RogersHelps Does Rogers still consider this “premium service” what a joke.
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James Riley
(@thejamesriley) reported
@RogersHelps My primary business phone has been done for 5 hours. Time and money lost here people. Any idea when your outage will be fixed? #rogers5G
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Nauman
(@NWFshadow) reported
@RogersHelps Will be leaving Rogers before end of the month if they don’t provide me a decent discount. @virginmobilecan plans are at $50 right now for 10G data. I’m paying $75 for the same thing here after being a customer for 15 years