Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Gatineau, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	4 hours ago
Bells Corners	TV	8 hours ago
Ottawa	Internet	2 days ago
Ottawa	Internet	3 days ago
Ottawa	TV	4 days ago
Ottawa	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Michael Lewicki (@OttawaByMike) reported 4 seconds ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  KK👨‍🦼🌈+ (@livingklife) reported 2 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  Franz Holtz (@TWFS) reported 6 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  Corgi Durst 💙 (@shakenbridge) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  techbombnews (@techbombnews) reported 13 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Franz Holtz (@TWFS) reported 15 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Franz Holtz (@TWFS) reported 17 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

• 
  Chris Bown (@CBownNotBrown) reported 17 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  @sallycthomas (@sallycthomas1) reported 23 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  Meera Dilawri (@meeradilawri) reported 23 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  Qu Jinghua (@QuJinghua) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Mark Adkins (@marka351) reported 41 minutes ago from Ottawa, Ontario

  @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 45 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  Rich (@RichSavarie) reported 48 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 52 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  MB (@phail_m) reported 55 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  s_hughes815 (@s_hughes815) reported 7 minutes ago

  @RogersHelps after your Cyberpolygon exercise participation service outage in 2022 (we know the truth), it is best for Canadians to have internet & phone through different carriers.

• 
  a (@shynewsguy) reported 13 minutes ago

  @RogersHelps Roger's needs to do better. Internet stopped working so I called and wait was too long but automated message said use AI Anna. I tried but didn't get anywhere, she is useless. Finally connected to chat support but was disconnected immediately due to high volumes.

• 
  Ayoootollah (@ayoootollah) reported 17 minutes ago

  @tobi @Rogers have you tried switching the network to TSN4?

• 
  Rick Austin🇨🇦 (@ChessStudio) reported 17 minutes ago

  @RogersHelps Service is out in Brampton...... again...

• 
  Kevin Wright (@KevinADWright) reported 18 minutes ago

  @RogersHelps @tobi My iPhone Air was unable to tether, I tried all the normal troubleshooting steps. Then I confirmed it was a Rogers issue by going near the border and tethering on the US networks just fine. What fixed Rogers for me was setting apn: mobile.apn

• 
  Paul Mori (@paulpmori) reported 21 minutes ago

  Recently purchased the $90 Rogers Mobile Travel Pass for a trip to Italy. It picked up a network maybe 50% of the time. Most times I tethered to my friend's eSIMS Card. Save money - get an eSIMS card and avoid the frustrations. That was a waste of $90. Thanks @Rogers.

• 
  💖✨Wendy✨💖 (@napruneat) reported 25 minutes ago

  @toddtalbot07 @Sportsnet @Rogers Yes, I am having the same issue, with my Rogers 😠

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 26 minutes ago

  @RogersHelps Too late now. Always was a strong supporter of Roger’s and their amazing customer service but since last year with the cuts to staff, reduced support channels and hours and contracting out customer service to 3rd world countries who have zero knowledge on the company I’m done.

• 
  sparkytor (@sparkytor) reported 28 minutes ago

  @RogersHelps Ontario. We are still on hold. Our remote broke and just need to order a new one. This is ridiculous. I spent 15 minutes in line at corporate store for them to tell me I have to call. We are almost at an hour wait on the phone. Horrible service.

• 
  Shankar Gomare (@sgomare) reported 29 minutes ago

  @Rogers i need emergency assistance, I’m on hold for an hour