Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Nepean, Ottawa, and Gatineau.

City	Problem Type	Report Time
Bells Corners	Internet	16 hours ago
Nepean	Wi-fi	3 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	8 days ago
Nepean	Wi-fi	12 days ago
Ottawa	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  李乐尧 (@lileyao1998) reported 5 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  Max (@ctmaxime83) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 6 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  @sallycthomas (@sallycthomas1) reported 7 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  Robert Kilin (@Robkilin) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  PJ (@PJ_Hinton) reported 24 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  Charlene Davidson (@mscdavidson) reported 24 minutes ago from Ottawa, Ontario

  NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

• 
  J.C. Beecroft (@jcbeecroft) reported 27 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  Charlene Davidson (@mscdavidson) reported 28 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  Shaily Allison (@a_shaily) reported 33 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 36 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 37 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  PARAGON CAUSE (@ParagonCause) reported 45 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  Steve Hutchings (@steve_hutchings) reported 47 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  Rich (@RichSavarie) reported 49 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  Samantha (@samanthadolly28) reported 49 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  milkbeerdave (@milkbeerdave2) reported 49 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Love My 7 Wood (@LoveMy7Wood) reported 4 minutes ago

  @JordanLevitt2 @Rogers @RogersHelps In other words, oligopoly pricing and service.

• 
  Jennifer Leigh (@WriteLinesInk) reported 5 minutes ago

  @RogersHelps As soon as I have another Samsung in my hot little hands I will be going to freedom or even Bell or anybody but show or Rogers for my cell phone coverage. Did I tell you that your charging me almost $34 for 10 gigs of data? That apparently I ran out after 18 days. Despite never

• 
  Lt (Retired LAPD) Frank Columbo 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@jsam10983741) reported 6 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps I’ve had cell issues for some time and I’m dreading calling them. One of the worst companies I’ve ever dealt with.

• 
  chad rasa (@cv570957) reported 7 minutes ago

  @LoveMy7Wood @Rogers Rogers sucks. Left them years ago and went to Bell. Service was better but really had no issues the last 2 years. I do not like either companies and their pricing sucks.

• 
  Gordo K (@KerrGordon) reported 8 minutes ago

  @Berniceness @Rogers Cancel the cable, all you need is the wi-fi and one of those boxes. $20-40 / mo.

• 
  Judy Young McKeown🇨🇦🇺🇦🇨🇦🇺🇦 (@JudyMcKeown1) reported 11 minutes ago

  @KNugent4118 @Rogers @RogersHelps We have had Rogers for cell service for almost 24 years but left Bell for Cogeco for internet. I wish I could say I’m happy with either one. Make sure they credit you for time and services lost.

• 
  Canucks Critic (@CanucksCritic) reported 11 minutes ago

  @Canucks @Rogers Same Combine storyline every year: skill isn’t the question, it’s projection and mindset. Still doesn’t fix the Canucks’ bigger issue of turning “good prospects” into consistent NHL results.

• 
  Matt 101® (@MATT__101) reported 17 minutes ago

  @RogersHelps I did and still nothing. I've been on home with the technical support for an hour and 22 mins I'm still currently on hold why is this taking so long.

• 
  j k (@jigmack) reported 17 minutes ago

  @RogersHelps I have been calling Roger’s technical had to wait 2 hrs before somebody ans. Out of 5 lines in my family my one line does not have signal. I was told to reset network and also restart phone. I would get network for few minutes and then gone again. Need assistance

• 
  MMA WEEDIES (@MMA_WEEDIES) reported 17 minutes ago

  @Rogers you are absolute scum. I've never used your services, but you still think I should pay money? What you are doing is illegal. You owe me money.