Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Gatineau, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	12 hours ago
Ottawa	Internet	17 hours ago
Bells Corners	TV	22 hours ago
Ottawa	Internet	2 days ago
Ottawa	Internet	4 days ago
Ottawa	TV	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 24 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Samantha (@samanthadolly28) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Pam Hewitt (@PamHewitt19) reported 27 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Emma Pratt (@frmerprincess) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  Patrick Leger (@Patrick_Leger) reported 37 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  Robert Kilin (@Robkilin) reported 41 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  613_Me (@613_Me) reported 45 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 46 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  being Aram (@armie) reported 48 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  PJ (@PJ_Hinton) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  Rich (@RichSavarie) reported 54 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  SamanthaLamb (@Spideewoman) reported 54 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  PARAGON CAUSE (@ParagonCause) reported 55 minutes ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

• 
  zachjackdad (@zachjackdad) reported 55 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Steven Chartrand (@StevenChartrand) reported 57 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 59 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cristina Ferrando (@CristinaFerran2) reported 3 minutes ago

  Is @Rogers Internet and tv down?

• 
  Dinesh (@dineshkumarkg) reported 3 minutes ago

  @Rogers I have been trying to contact your customer support for almost half a day. But I am unable to contact via call or chat. This is irritating. Bell dint have good coverage but I was atleast able to reach their customer service.

• 
  s_hughes815 (@s_hughes815) reported 4 minutes ago

  @Rogers ChatGPT has pointed out another available ISP that is cheaper than your ridiculous $145.50/month (150gb). to "keep me satisfied" & keep me as a customer, match $45/month (equipment included) for unlimited 120gb wifi & lock-in the rate for 5 years, or else i bolt 🏇

• 
  FishiousFitness (@JosephF08608071) reported 5 minutes ago

  @BlueJays And @Rogers with another big **** you to their fans, gotta buy an absolutely useless @Apple membership to watch 4 games a month. What a ******* joke!!!!!

• 
  NickL (@nickl007) reported 6 minutes ago

  @RogersHelps Could be but sounds like you are saying that is considered acceptable service for the #1 network in Canada for which we pay very high monthly fees for.

• 
  Justin Jaster (@justin_jaster) reported 6 minutes ago

  @RogersHelps Your outage page doesn't work. I haven't been able to do my job all morning as I have no internet. Please address, and credit my account accordingly

• 
  Just Steve (@StephenColley18) reported 7 minutes ago

  WTF @CTV and @Rogers for cutting the end of the second OT of the NBC feed of the NBA game between the Spurs and OKC so I can see Corner Gas.

• 
  Jasim Khan (@kingjasimkhan) reported 8 minutes ago

  @RogersHelps been on hold to reach technical support for over two hours. What's going on?! It's been several months like this. How is one supposed to get help?!!

• 
  Bob Baggs (@Bob_Baggs) reported 8 minutes ago

  @RogersHelps a couple years ago I added my name and address to the Do Not Knock List for your sales people and they are now back again, twice yesterday which I did not answer because of their aggressive tactics. I called customer service and the options are useless.

• 
  🇨🇦 Kent (@kentmaurstad) reported 9 minutes ago

  @RogersHelps You guys are abhorrent. Never dealing with you guys again.