Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 2, 7:25 PM EDT.
- Internet (36%)
- Wi-fi (29%)
- TV (29%)
- Phone (7%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
TV | 10 hours ago |
|
Ottawa
|
Phone | 5 days ago |
|
Ottawa
|
Wi-fi | 8 days ago |
|
Bells Corners
|
Wi-fi | 10 days ago |
|
Ottawa
|
TV | 11 days ago |
|
Ottawa
|
Internet | 19 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Rita G. (@ritah8) reported from Ottawa, Ontario@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Christian Lee (@christianflee) reported from Ottawa, OntarioHey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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613_Me (@613_Me) reported from Ottawa, OntarioSo world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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Lonely Boy (@lonelyboyxxo) reported from Ottawa, OntarioI been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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being Aram (@armie) reported from Ottawa, Ontario@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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Gerald Butts (@gmbutts) reported from Ottawa, OntarioAgainst my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sabih Abbasi (@Sabeezy2011) reported@CanadasLeafs @Rogers I've been on the phone with Bell several times for a week trying to get a new tv receiver to replace the one that's not working....they sent me cables by mistake. No receiver. Just cables.
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Alp Deniz (@alpdenizdeveci) reported@Rogers I am keep getting charged fees even after I left Canada and closed my bank account. I don’t live in Canada but I still get charged $75 for returned fee on my supposedly automatic payment. I can’t even contact customer service! I just waited 2 hours in line! International!
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Shawna R (@shawna_r80) reported@RogersHelps I finally got a human being in tech support on the line - then he did something on his end and we got cut off. He never called back. I think this is my fifth cutoff in two weeks, my fault for being insane - doing the same thing over and over and expecting a different result.
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Grittygirl88 (@grittygirl88) reportedWhy are you tech customer care lines dead. @CCTS_CPRST @Rogers
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leaky (@leaky766) reported@RealKiTsKorner @Fidomobile @Rogers Unreal isnt it ? Shockingly bad customer service ......
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🎃 HoJam 🎃 (@HoJam23) reported@CanadasLeafs @Rogers i tried to cancel my rogers 3 years ago. they played tag with me for days on the phone. I'd wait 60-120 minuntes... spoeak to someone for 2 minutes and they would always say "this isn't my dept. let me transfer you". this went on for 4 days, over 24 hours total of wait time
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evanspence (@Loveataurus) reported@RogersHelps How do you expect me to call into customer service for help when i been on hold for 55mins ? And don't say visit a store because i did that the other day and they said same to call customer service .
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The Original PK (@paulkelly515) reported@RogersHelps Never got through and now it’s closed. Not a good system. How many times/nights should I expect to have to call before I get to speak to someone?
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EG (@Evan_Gray) reported@RogersHelps I am moving and need to set up a service transfer. I was on hold twice this week for over 2 hours before a forced disconnection. Today, not even allowed to enter the queue. Live agents can't help me, your local stores can't help me. What am I supposed to do?
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Jim Stirr (@StirrJim) reported@CanadasLeafs @Rogers Same absolute appalling the customer or lack thereof service! Absolute disgrace and joke