Rogers Outage Report in Ottawa, Ontario
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 5 hours ago |
|
Ottawa
|
TV | 11 hours ago |
|
Ottawa
|
Internet | 2 days ago |
|
Ottawa
|
6 days ago | |
|
Ottawa
|
Internet | 6 days ago |
|
Ottawa
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
-
Tony Power (@J_Anthony_22) reported from Ottawa, Ontario@RogersHelps cable service issues in Ottawa? Getting very poor reception
-
Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
-
kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
-
kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
-
Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
-
-
🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
-
Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is there service issues in Orleans Ontario?
-
Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
-
kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, OntarioWelp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
-
🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
-
TF Doyle (@cf_td3) reported from Ottawa, Ontario@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
-
J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
-
Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Whom do I contact for Rogers Ignite box issues?
-
Suzanne Shillington (@sashillington) reported from Ottawa, OntarioIs anyone else having problems with Rogers wifi? @RogersHelps
-
J.C. Beecroft (@jcbeecroft) reported from Ottawa, OntarioOnce again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
-
kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
-
J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
-
Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Avin Jayasuriya (@jayasuirya) reported from London, Ontario@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.
-
Kev (@kevvybloom) reported@RogersHelps @Rogers Still no service on our cell phones. Can’t contact our doctor’s office. This is getting rather frustrating.
-
Serena Whitney (@swhitney1984) reported@RogersHelps @charityjkeller @joshjimenez_ this has been going on way too long. Hours for me. Not only is having a working phone a necessity, it is also unsafe to not have a working phone. Please ensure we get a discount for this as your outage is affecting so many people right now.
-
Anu Luthra (@RBCAnuLuthra) reported@RogersHelps Losing a days work due to no phone, how are you going to compensate? What about my work getting behind are you sending some extra help or pay me overtime to catch up.. ugghhh
-
melissa fasulo (@mama_melissa_) reported@Rogers I hope you plan on crediting all your customers who have NO service today!! #rogersfail
-
KP ♓ (@MomKP22) reported@Rogers @FidoSolutions Ummmm my texts are not working at all, all morning. #wth
-
adam pisani (@AceHighPisani) reported@Rogers @RogersHelps How much are we getting back for this lack of service!???
-
K Spotty (@Creshlar) reported@Rogers You have one job. #outage #fail
-
Dawei David Rong (@DaweiRong) reportedSmall businesses are already struggling and now we can’t even make/receive calls... get your act together and fix the outage! @RogersHelps
-
Michelle Woodman (@crosscribe) reported@RogersHelps The Rogers Web site is less than helpful on showing where outages are, and for providing an ETA on service restoration. I've been a long-time Rogers customer, and as other have mentioned, with the money we pay each month am also seriously wondering if it's time for a change.