Rogers Outage Report in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 05/31/2023 12:15

May 31: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • Internet 62.79% Internet
  • Wi-fi 10.33% Wi-fi
  • TV 9.26% TV
  • Total Blackout 7.94% Total Blackout
  • Phone 5.07% Phone
  • E-mail 4.61% E-mail

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Gatineau, Ottawa, Orléans, Kanata, Manotick Station, Nepean, Stittsville, Barrhaven, Gloucester and Greely.

Loading map, please wait...
CanadaGatineau Internet
CanadaOttawa E-mail
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:
  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • milkbeerdave2 milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • bblizak B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • That80sG Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • armie being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • Spideewoman SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • BMSR18 BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • LeahOttawa Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • marka351 Mark Adkins (@marka351) reported from Ottawa, Ontario

    @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

  • PJ_Hinton PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • gmbutts Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • mightyboink mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

Rogers Issues Reports

Latest outage, problems and issue reports in social media:
  • mayimsmom Melissa (@mayimsmom) reported

    @vote4robgill @Rogers Yes, actually. Service interruptions are very much a first-world problem. It was one day. It does not benefit anyone to be terrible to people to get what you want.

  • classytwit Rumpof Steeleskin (@classytwit) reported

    @Rogers "As CEO, I take full responsibility for ensuring we at Rogers earn back your full trust" The first action to earn back our trust is immediately cease advertising Rogers as "Canada's most reliable network." #rogersoutage #rogersoutage2022

  • kallenk7239 DK1 (@kallenk7239) reported

    @vote4robgill @Rogers What will @Rogers do for the rest of the Canadian population who does not have them as a service provider who was also affected? That's what I'd like to know? And that would be absolutely NOTHING!!!

  • socatease Jacqueline S (@socatease) reported

    @RogersHelps I mist be a part of those still having issues, as my internet and TV is still going in and out. Are we going to be compensated for all days without proper service and not just Friday? I don't want a 1 day pkg credit. I lost more than that!

  • MikeFDavies Mike Davies (@MikeFDavies) reported

    @RogersHelps @Rogers In Cambridge, Ont still more TV channels not working than working. No CNN (33), Golf Channel (513), MSNBC (185), Omni (4), City TV (7) etc., etc. #rogersoutage #rogerskitchener #rogersdown

  • etsstokes Ted Stokes (@etsstokes) reported

    I’ll tag @Rogers as @RogersHelps has not responded. 3 days and service still interrupted in many areas. Can’t imagine how long I would be on hold if I called. Would love to hear if anyone has tried and how long they were on hold.

  • arialzzthemax Abrial (@arialzzthemax) reported

    @RogersHelps we still have no home phone service and nobody can tell us when this will be restored.

  • Mitchgull80 Mgull80 (@Mitchgull80) reported

    @RogersHelps I got an email saying I will be credited for Friday's service interruption. Will I also be reimbursed for Saturday considering I didn't have Cable, Internet and Home phone for most of Saturday too.

  • cyf8 Cory (@cyf8) reported

    @lloyder1971 @Rogers @RogersHelps I'm in North Oshawa. Been over two days now. I'm working from home tomorrow after a week off. I need my network restored ASAP. 🙏

  • LeezerShort Lisa 🇨🇦 (@LeezerShort) reported

    Hands up for terrible internet! @RogersHelps