Rogers outages and service status in Ottawa, Ontario
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- Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 29, 12:33 PM EDT.
- Internet (38%)
- Wi-fi (31%)
- TV (23%)
- Phone (8%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 4 days ago |
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Wi-fi | 8 days ago |
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Wi-fi | 9 days ago |
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TV | 11 days ago |
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Internet | 18 days ago |
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Internet | 18 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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PJ (@PJ_Hinton) reported from Ottawa, Ontario@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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Ryan (@cliffyryan22) reported from Ottawa, Ontario@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioGood ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Emma Pratt (@frmerprincess) reported from Ottawa, Ontario@RogersHelps I keep getting a sim failure message, any network issues?
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Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario@RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.
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Omar Elamam (@OmarElamam) reported from Ottawa, Ontario@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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Zwanguy🎮 (@Zwanguy) reported from Ottawa, OntarioI feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Grittygirl88 (@grittygirl88) reported@CCTS_CPRST @Rogers Their customer care lines are continuously busy. Nobody is responding on phone call or on chat. This is pure denial of service. Now as the communication network is up their customer care is facing as outage.
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🎃 HoJam 🎃 (@HoJam23) reported@CanadasLeafs @Rogers i complained on twitter and someone from their twitter team reached out to me and canceled within minutes. I will never, ever, ever, use this company for anything again.
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evanspence (@Loveataurus) reported@RogersHelps @RogersHelps apparently im told to put 40% down and im high risk! It's BS i have payment arrangements and been paying them and keep it contact but it's never good enough. I guess being a loyal customer for many years gets you no where so im fed up. @BellMobility is cheaper
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CatastrophiConfusion (@canadianatlarge) reported@RogersHelps HELP. We are two struggling seniors, who have a CONTRACT with Rogers Cable. For the love of God, stop adding $5 to our bill whenever TF you feel like it. JFC it's a CONTRACT. One we can barely afford as it is. That fraudulent $5 is a meal we have to do without. HELP
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Cal Lindsay (@Cal495) reported@RogersHelps Would removing the pod while printing remove the problem? We have a split level house and without the pod, my son in the basement has no wifi. So removing the pod entirely is not a long term solution.
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Maureen (@mbbrennan) reported@RogersHelps What was with the Internet this morning in SW Calgary? Lost three hours of productivity. I am a former Shaw customer. #yyc
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Buzios (@Buzios16) reported@LoveMy7Wood @Rogers @RogersHelps We had Rogers cell "service"; the "service" was absolutely useless but even then it was superior to their hopelessly inept "customer service". After 1 year we refused to renew; I told the guy who was trying to convince me reup that I wouldn't take Rogers again if was free,
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Kevin F (@Kevin1141531) reported@KimmyG6 @RogersHelps Worked there from 2007 to 2014. So glad I don't work there now. This company is so awful. Use CCTS it forces rogers to act and it lodges an official complaint against them too.
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps After another 3 hours in chat we got about 15 minutes of service before it blew up again
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John Tucci (@john_tucci) reported@RogersHelps How can I? Most of the time you go through the verification and then it says that they are too busy and hangs up. I had to call the sales department and get her to put me through. After support answered, he wasn’t helpful at all. I asked to pass me on to the cancellations.