Rogers

Rogers Outage Report in Ottawa, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 01/29/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Nepean, Gatineau, Stittsville, Greely, Barrhaven, Orléans, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Internet
CanadaKanata TV
CanadaKanata Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • Shlipps Peter mann (@Shlipps) reported from Ottawa, Ontario

    @RogersHelps seriously. Just let people know about the outage and stop with the dm us crap. Never any information about the outages. It's a horrible customer service company.

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @Rogers internet service is out in Kanata

  • RickHgr Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • messybitch93 Sabrina (@messybitch93) reported from Ottawa, Ontario

    Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.

  • kavmac kavvysaurus (@kavmac) reported from Vanier, Ontario

    so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.

  • pzeeman Paul Zeeman (@pzeeman) reported from Gatineau, Québec

    The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers

  • REALRICO_BF Rico (@REALRICO_BF) reported from Gatineau, Québec

    @CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    @RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV

  • Kundun66 Chef Spidey (@Kundun66) reported from Ottawa, Ontario

    Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...

  • WarrenGallagher Warren Gallagher (@WarrenGallagher) reported from Ottawa, Ontario

    Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.

  • pbraden3 Nvmd, ok. (@pbraden3) reported from Ottawa, Ontario

    @27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!

  • stunbunny Anic vdN (@stunbunny) reported from Ottawa, Ontario

    @NeonShines @Rogers That’s why I no longer use them. It’s problem after problem. #wouldrathernothavecable

  • AndrewLeung1979 Andrew Leung (@AndrewLeung1979) reported from Ottawa, Ontario

    @YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!

  • natsbrain Trashforming Nat🗑 (@natsbrain) reported from Ottawa, Ontario

    @RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SaadAyub Saad Ayub (@SaadAyub) reported from Toronto, Ontario

    @RogersHelps it’s Monday, why do you have to add an outage on top of that 😡😡. M5V area plz fix it!

  • apelipiak Andy Pelipiak🇨🇦 (@apelipiak) reported from London, Ontario

    @RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already

  • pelicanseal George James (@pelicanseal) reported from Toronto, Ontario

    So now @Rogers @RogersHelps is making more excuses on why cell phone charges are getting worse. The only they’re igniting is crappy customer service

  • ITeachTim Tim Hewitson (He/Him) 🏳️‍🌈 (@ITeachTim) reported from Hamilton, Ontario

    For over two weeks, my grandmother has spoken with over 18 @Rogers representatives to access supports to aid with her visual impairment. Each has bounced her from rep to rep & supervisor to supervisor to follow up with what they promised to do to help.

  • RoughChopOttawa Sarp Kizir (@RoughChopOttawa) reported from Ottawa, Ontario

    I’m on the verge of a nervous breakdown ever since I called @Rogers & ended up with them fighting and gaslighting me about my overage charges which have been inflated to $990 without my consent or authority. Was one of the worst phone experiences I’ve ever lived through.

  • csspostal Tom Spencer (@csspostal) reported from Port Hope, Ontario

    @Rogers Too bad not even a year in to my current phone maybe for the iPhone XII

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps LTE SUCKS ITS SLOW

  • AndrewFstewart Andrew F Stewart (@AndrewFstewart) reported from Toronto, Ontario

    I have been using a @rogers unlimited plan for a few weeks now. I he speed it drops you down to after your “premium time” is unusable. It really is just a regular plan. Disappointing.

  • chezsiva Siva Swaminathan (@chezsiva) reported from Toronto, Ontario

    @RogersHelps Finally problem resolved - it took 2 hrs

  • AbeLee81 Abe Lee (@AbeLee81) reported from Toronto, Ontario

    @asekander @Rogers My 7 is still going strong as well but the new camera sure looks nice. Since they no longer slow the older phones to a crawl with each iOS update, I haven’t had a reason to upgrade.