Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Stittsville, Greely, Barrhaven, Orléans, Kanata, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Nepean |
TV | |
| Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Nepean |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Jessica Hogue
(@jessica_hogue) reported
from
Ottawa, Ontario
@RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
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keegan eatmon👨🏼💻 (he/him)
(@keeganeatmon) reported
from
Ottawa, Ontario
Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones
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Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Merylee Sevilla
(@drMLee) reported
from
Ottawa, Ontario
@vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!
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Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
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Claude Panneton
(@pannetonc) reported
from
Ottawa, Ontario
@Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!
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A. R. Jalali 🇨🇦
(@ARJalali) reported
from
Ottawa, Ontario
@RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Pesik
(@RichardPesik) reported
@JJDyck @chaddockcostelo @Rogers Not always here in Old Hazelton it is really bad
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DBOi
(@Its_DBOi) reported
@RogersHelps Your rogers ignite service is joke. You really should leave the market
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penelope graham
(@pjeg14) reported
5. We're lucky enough that we can absorb a day of my husband not working due to @Rogers incompetence. But there are many who would face greater financial hardships due to their internet being cut off. I know this won't shock anyone - big telecom service is unconscionable.
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Shawn Williams
(@ShawnPuggerWill) reported
@RogersHelps Yours is a garbage company run by idiots and morons. Those are only words I can use on Twitter. Won't be as nice when I respond to the email I just received from Rogers. Rogers is a company operated by complete idiots and imbeciles. You have finally crossed a lime and I'm gone.
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That Ibiza Guy®
(@thatIbizaguy) reported
@Rogers @RogersHelps employee Sojo -Toronto 8.34pm Thursday evening. Asking for ID numbers when you’re already a customer. Info is in system. #BellCanada #Fido help
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Ben Wolfe, PhD
(@BenWolfeVision) reported
@RogersHelps Had an installation on Saturday that the technician didn’t show (or contact) for, and now I’ve moved into my new house (relocating from the States) and I don’t have Internet. Can you help?
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Jagmeet Singh’s Son
(@nightimezzzzz) reported
@RogersHelps thanks for shutting down my internet access every night at 2:15am and have the gall to say over the phone that it is not your issue but my own. I’m done with your **** service and moving to Bell which I’ve never had problems with
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penelope graham
(@pjeg14) reported
5. We're lucky enough that we can absorb a day of my husband not working due to @Rogers incompetence. But there are many who would face greater financial hardships due to their internet being cut off. I know this won't shock anyone - big telecom service is unconscionable.
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penelope graham
(@pjeg14) reported
1. You'd think given that so many people now must work from home that @rogers would be more accountable for their customer service. Naive, I know. Here's what happened with our account today (one we plan to switch to a new provider first thing tomorrow).
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LBP
(@BrankoLuke) reported
@TTVFlashGordon @Rogers having the same issue. 500mb down, like 4-9 up, and 185 ping. so stupid. they dont give a ****