Rogers

Rogers Outage Report in Ottawa, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 09/12/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (9%)

    Total Blackout (9%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Nepean, Gatineau, Orléans, Barrhaven, Stittsville and Greely.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaKanata Phone
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • adaoust13 Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • cf_td3 TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • J_Anthony_22 Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • LesOReilly Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • charlieinottawa Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • BMSR18 BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • OmarElamam Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • roachwc Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • matt_clitheroe Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • PubsSr King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • dumoulin_nick Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • sandrainottawa Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • CBownNotBrown Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • RpBCoin RpB (@RpBCoin) reported

    @elonmusk Dude. One year and waiting. I feel like the usual @Rogers customer and those that have been around from the word go are treated last. Common dude! Please, need the service.

  • schwabber2714 Matt (@schwabber2714) reported

    @Rogers looking to report a new outage (separate from the one caused by the storm on Saturday as service had been restored) affecting the L1C2Y2 area code.

  • CsShamita Shamita Chaudhuri (@CsShamita) reported

    @KevinFrankish @RogersHelps We got our internet back around 11am today. Thanks Kevin. It’s crazy how a 2 min storm caused an 18 hr power outage and an almost 48 hour internet outage. This, in a first world country…unbelievable!!

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported

    @mikewoodottawa @hydroottawa I wish everyone worked as hard as hydro. Some of us (stupidly) have no cell/data thanks to @RogersHelps in Barrhaven West. I simply drive 5 minutes away and it works. One small footprint area in ottawa. But all they can do is say use the website to get help. WE HAVE NO ACCESS.

  • fraggle_cdn Lori-Ann McGrath (@fraggle_cdn) reported

    @Rogers any ETA on how long Internet, phone and cable will be down?

  • gauravmridu Gaurav Vaid (@gauravmridu) reported

    @RogersHelps Please stop playing with the words. There is no concrete solution in your tweet. I need answers and that too quickly. Tomorrow we all are working and need internet badly. Cant tell my company that ROGERS gives us pathetic service and we can not do anything. #rogersdown @Rogers

  • SandraMags21 Chuchie2009 (@SandraMags21) reported

    @RogersHelps ever since the power outage our Infinite box has been acting up…even after unplugging and rebooting! What’s going on rogers!! We pay too much for this hassle!

  • chris_stokes18 chris (@chris_stokes18) reported

    @RogersBiz you’re wifi is genuinely absolutely absurdly horrendous. It’s actually atrocious how it can be worse then stepping in dog ****. Please fix your **** and stop telling me it’s a me issue

  • BrentLandry Brent Landry (@BrentLandry) reported

    @RogersHelps useless update for the crisis in Ontario. Why is LTE sand 5G data not working at all?

  • DeepaliBhatt4 Dipalli Bhatt (@DeepaliBhatt4) reported

    @RogersHelps third class service. 48 hours without internet, phone, wireless in Stittsville Ontario Brae Crescent. Will be cancelling soon