Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	24 hours ago
Ottawa	Internet	3 days ago
Ottawa	TV	3 days ago
Ottawa	Wi-fi	3 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Rita G. (@ritah8) reported 8 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  Nick Simmons (@nicksimmons24) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 15 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 23 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 24 minutes ago from Ottawa, Ontario

  @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

• 
  being Aram (@armie) reported 29 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  MB (@phail_m) reported 30 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  techbombnews (@techbombnews) reported 30 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Steven Chartrand (@StevenChartrand) reported 36 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  DannyOnThat (@DannyOnThat) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  BippinQueen (@BippinQueen) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Rick Haga (@RickHgr) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 50 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  J.C. Beecroft (@jcbeecroft) reported 53 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  Samantha (@samanthadolly28) reported 55 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  Chris Bown (@CBownNotBrown) reported 59 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  Michael Lewicki (@OttawaByMike) reported 1 hour ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  Zwanguy🎮 (@Zwanguy) reported 1 hour ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Sant (@YouPulseX) reported 4 minutes ago

  @tobi @Rogers If a carrier update can kill tethering in traffic, the rollout needs an owner and a rollback path, not a support ticket.

• 
  JMAK (@jmaandfriends) reported 4 minutes ago

  @RogersBiz @Rogers @RogersMediaPR Please secure your buildings - this is so terrible. I hope it’s not real but it looks very real!

• 
  Not Op Cue (@NotOpCue) reported 10 minutes ago

  @FidoSolutions When I spoke to you rep on the phone he did not care about the price raise and when I said I was going to cancel he did not try to keep me. A company that has no respect for loyalty and paying every month on time does not deserve my business. @FreedomMobile offered me a great deal when I was leaving them years back, but I still said no cause the data was trash in some areas. @Rogers raised the price randomly on me several times, left them cause why pay $55 a month for something when you can get the same thing for $25 a month.

• 
  Jason Hoffman (@EMSIJason) reported 11 minutes ago

  I was wondering if @RogersHelps could advise as why on Xfinity box the Fox Sports 234 is so pixalated like old dial up. Been that way all the time. Is it a Fox issue?

• 
  Marty Sullens (@Sumohax0r) reported 12 minutes ago

  @tobi @Rogers Had home internet issue yesterday, went to tether on AT&T on iOS 26.5 and it was stuck at 128kbps. AT&T customer service couldn't figure out reason why.

• 
  Naresh Ajwani 🇨🇦 (@NareshAjwani2) reported 13 minutes ago

  @RogersHelps Extremely disappointed with the customer service trail at Rogers Business- Ordeal started on Apr 23, May 14, 15th & today seems never-ending. Pls check DM.

• 
  Steve Bergeron (@CBR900) reported 14 minutes ago

  @RogersHelps What is the best number to call for technical support where I don’t have to listen to 100 different menu options.

• 
  Matthew McCutcheon (@mccutcheon79) reported 15 minutes ago

  @Rogers if I miss a Canadian win the @PGAChampionship I will be pissed because you cable and internet went down in Port Perry

• 
  Laura (@laurapott) reported 15 minutes ago

  @RogersHelps @uncut_jurist Your outage page you keep linking is ALSO not working. Please stop directing people there and to customer service - both don’t work.

• 
  ✡Lauren Jacobs✡ (@laurenrjacobs) reported 21 minutes ago

  @RogersHelps But it's not a new service and it literally says I can get it via live chat at the link I shared. I'm keeping the same sim card and putting it into a new device and changing my plan, much like if I bought a new phone and wanted a new plan. This is so frustrating.