Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, Nepean, and Orléans.

City	Problem Type	Report Time
Ottawa	Internet	17 minutes ago
Ottawa	TV	12 hours ago
Ottawa	Wi-fi	13 hours ago
Ottawa	Internet	1 day ago
Ottawa	Internet	3 days ago
Ottawa	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Robert Kilin (@Robkilin) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  Corgi Durst 💙 (@shakenbridge) reported 6 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  TF Doyle (@cf_td3) reported 16 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  international Man of Mystery👑 (@kinginxavier) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  Christian Lee (@christianflee) reported 23 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  Leonard Surges (@LeonardSurges) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  Christian Lee (@christianflee) reported 26 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  Omar Elamam (@OmarElamam) reported 30 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 34 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Gerald Butts (@gmbutts) reported 34 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  Jennifer Julian (@jennybird70) reported 36 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  @sallycthomas (@sallycthomas1) reported 36 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 39 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  PARAGON CAUSE (@ParagonCause) reported 45 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  Les OReilly (@LesOReilly) reported 47 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  Emma Pratt (@frmerprincess) reported 52 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  DannyOnThat (@DannyOnThat) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Roach_WC (@roachwc) reported 56 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Edmond Yan (@EmondYan) reported 6 minutes ago

  @RogersHelps is the Rogers network down? It says sim no detected and emergency calls only for me ?

• 
  Paul Mori (@paulpmori) reported 6 minutes ago

  Recently purchased the $90 Rogers Mobile Travel Pass for a trip to Italy. It picked up a network maybe 50% of the time. Most times I tethered to my friend's eSIMS Card. Save money - get an eSIMS card and avoid the frustrations. That was a waste of $90. Thanks @Rogers.

• 
  ✡Lauren Jacobs✡ (@laurenrjacobs) reported 7 minutes ago

  @RogersHelps I'm trying to switch a mobile phone to wireless home phone (which still falls under mobile) and it's just impossible. Help please!

• 
  Sophie (@sophie_everine) reported 8 minutes ago

  @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

• 
  DWIT 3D & Laser (@Dwit3d) reported 10 minutes ago

  @Rogers I have been on the phone now for over 3 hours trying to fix an issue that YOU caused. Transferred from one department to another, then back to the original department and still waiting. You make me want to cancel ALL of my services with you. This is not right!

• 
  MM (@mmahajan2019) reported 11 minutes ago

  @Rogers Your customer service has gone downhill and bricking the worst in Canada. I have been trying to place a move request but multiple 1 hour long calls and holds I am giving up. Looks like I need to go to someone else

• 
  Rtyu (@Rtyu1148534j) reported 11 minutes ago

  @RogersHelps @P_Can01044 Your outages are everywhere and your online chat sucks. Agents refuse to file an outage case. My internet has been out for 3 hours and it shows no outage. Outrageous service!

• 
  SMB🇨🇦 (@boomrs) reported 12 minutes ago

  @RogersHelps Not working and not helpful!! There is a glitch and no one at Rogers can help!!

• 
  Big Dave (@oldernewbs) reported 16 minutes ago

  @RogersHelps All 3 boxes delivering the same sketchy service.

• 
  Omar H. (@OmarNYG42) reported 17 minutes ago

  @RogersHelps are you guys down ? I am literally on high way and had to pull over since I had no directions