Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Rogers
Rogers is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Barrhaven, Orléans, Gatineau, Kanata, Bells Corners, Stittsville, Gloucester and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Wi-fi | |
| Ottawa |
TV | |
| Nepean |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Never Ever
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A. R. Jalali 🇨🇦
(@ARJalali) reported
from
Ottawa, Ontario
@RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
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ncarter
(@1carter) reported
from
Ottawa, Ontario
@RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn
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Jessica Hogue
(@jessica_hogue) reported
from
Ottawa, Ontario
@RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either
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Jay Small
(@JSmall1771) reported
from
Ottawa, Ontario
@RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation
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Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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WallStPete
(@WallStPete) reported
from
Ottawa, Ontario
Got @Rogers #Ignite despite warnings of poor dependability. Now, our internet and TV services are a nightmare. Glitchy, can’t get through work, virtual meetings or tv shows without multiple disconnections, no sound, black screen, etc. It’s atrocious and expensive - bad combo!
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POSTERING OTTAWA
(@posteringottawa) reported
from
Ottawa, Ontario
@RogersHelps openly stealing money from my Visa card. Today is the 3rd time I’ve cancelled a “second line” which I never signed up for to begin with. They stole hundreds of dollars from me then bounced me around to 3 different phone agents. This is disgusting. #Rogers is a scam.
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19
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Mike Grouchy
(@mgrouchy) reported
from
Ottawa, Ontario
@fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
Ottawa, Ontario
@RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on
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Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Harley-Quinn
(@wisewoman66) reported
@Rogers Rogers lies. YOU CANNOT CANCEL CHANNELS ONLINE! You will just get a "technical difficulties, try again later" error. I fu@%ing detest Rogers. Come on CRTC, Open up the market to more competition: SPRINT, VERIZON,AT&T. Free us from the monopoly of big blue & rotten red.
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Kathy
(@leafsweetie) reported
@RogersHelps my promotional period on all my home services is ending soon. Do you have someone there that can help me with that?
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Fletch Lives
(@UnknownFletch) reported
I can’t be the only one that every time it goes below zero outside @Rogers ignite goes to ****!! Techs have been multi times checked all gear and say no issue found. Last time they said problem at node, did something for 2 mins. Very hard to keep paying hundreds of $ for this...
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Cghoruilsd
(@CGhould) reported
@Rogers 4 days straight now.. I can’t send text or use any data… I have LTE service… wtf is going on..? I don’t pay outrageous prices to have data speeds from the 90’s
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Yakshit Chawla
(@ChawlaYakshit15) reported
@TELUS @TELUSsupport you guys are charging me hell lot of money every month. You are the most expensive carrier in canada. I really want to get out from your contract and want to switch to @RogersBiz or any other carrier who are much cheaper than you& provide same quality network
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karan1703
(@Chimera1703) reported
@RogersHelps Can y'all fix your damn service, my pings been abnormally high for the past week! >:/ This is unacceptable.
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James Yates
(@yatesy0593) reported
@Rogers is the worst provider of all time and it’s not even close. Loyal customer? Doesn’t matter. They may as well be the mafia.
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Maggie
(@maggiecareen) reported
@RogersHelps can somebody tell me why my internet has been down for two days 🙃🙃🙃
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Cosmochyck
(@cosmochyck) reported
@RogersHelps my internet used to split out the 5g connection and now it's gone. Pls help
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MamaLove
(@Canadian_Mom84) reported
@RogersHelps it is going on almost a year of constant interrupted services. Many service calls sent out. Still the same issues. In the past hour my services have gone down 7 times. We work and school from home. I am so terribly frustrated!