Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Wi-fi	19 hours ago
Ottawa	Internet	3 days ago
Ottawa	TV	3 days ago
Ottawa	Internet	3 days ago
Ottawa	Internet	4 days ago
Bells Corners	E-mail	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  J.C. Beecroft (@jcbeecroft) reported 2 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  techbombnews (@techbombnews) reported 5 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Montse Zidan (@MontseZidan) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  Charlie (@charlieinottawa) reported 9 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  PARAGON CAUSE (@ParagonCause) reported 9 minutes ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 10 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  J.C. Beecroft (@jcbeecroft) reported 11 minutes ago from Ottawa, Ontario

  @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

• 
  Zwanguy🎮 (@Zwanguy) reported 14 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  @sallycthomas (@sallycthomas1) reported 16 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  Samantha (@samanthadolly28) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Jennifer Julian (@jennybird70) reported 21 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  Nick Simmons (@nicksimmons24) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Franz Holtz (@TWFS) reported 26 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Kristen Buter (@butes) reported 29 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  Chris Bown (@CBownNotBrown) reported 32 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  BMSR (@BMSR18) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  Diane Fisico (@DianeFisico) reported 34 minutes ago from Ottawa, Ontario

  @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

• 
  Max (@ctmaxime83) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  Matt Clitheroe (@matt_clitheroe) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  Rich Thorpe (@exit716) reported 55 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  etaimz 🇨🇦 (@etaimz) reported 4 minutes ago

  @Rogers just severely nerfed its rewards program. If you were a loyal customer and accumulated $1,500 in rewards, they are now worth $1,000. This must be some kind of a record. Is @Rogers going to make it right with its most loyal customers?

• 
  Carrie Longbottom (@csboucher78) reported 5 minutes ago

  @RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile

• 
  Just me - Jamie (@JustMeJamie64) reported 8 minutes ago

  @JayGenXer @Rogers That sucks!! In spite of the wait, it was definitely worth my time…and my rate is not cheap!! So Rogers was able to retain this customer.

• 
  Jas (@keepontruckin78) reported 13 minutes ago

  @JayGenXer @Rogers After Rogers Home phone got bought out and gutted by Primus I left them. The writing was on the wall as they couldn't compete on coverage with Telus in BC and their prices kept increasing for mediocre service.

• 
  Richard Miller (@Millergram33) reported 13 minutes ago

  @westcoastgirl1 @Rogers I wouldn’t switch, horrific customer service. Try getting in touch with a real person, not in a chat session, completely impossible

• 
  ＲẸ𝔹乇ㄥ 𝐖ⓘ𝔱𝔥 𝒶 ６ ŞⓉг𝕀𝓷ⓖ (@PingYong1634207) reported 19 minutes ago

  @HILITINGHOCKEY @Rogers @Sportsnet Worst for me is losing the radio stations. Life hasn't been the same since.

• 
  GoJays (@GoJays) reported 21 minutes ago

  @RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??

• 
  Clint (@clintculture) reported 23 minutes ago

  @Rogers is refusing to help clear up fraudulent accounts it created by misusing my private info. #RogersFraud

• 
  🥢⟭⟬ Into the ☀️ (@HOT7forever) reported 26 minutes ago

  I just noticed they increased all my phone lines by $5 so they could invest in providing better service. @Rogers charging ppl more when your service continues to get worse is just ridiculous.

• 
  Florence (@anoethertheorem) reported 30 minutes ago

  @JayGenXer @Rogers Cancel it all and go with Starlink