Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Stittsville, Ottawa, Nepean, Gatineau, Barrhaven, Orléans, Kanata, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Stittsville |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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Rich Thorpe
(@exit716) reported
from
Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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zachjackdad
(@zachjackdad) reported
from
Ottawa, Ontario
@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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Lonely Boy
(@lonelyboyxxo) reported
from
Ottawa, Ontario
I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
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Tonia Snow (Wear A Damn Mask)
(@ToothpickGirl) reported
from
Ottawa, Ontario
@Rogers Never.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Barrett Nash
(@barrett_nash) reported
@Rogers Hey guys, I'm having roam at home show up on my bill with data roaming turned off at phone number +16472058430. I'm getting an SMS but I am never turning the feature on. I do not want to access roam at home. I did not consent to it being activated.
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Willys709
(@willys709) reported
@BellAliant how do justify $270/mth for internet & tv? Don't even have a phone jack but have to pay for it bc it's in my package. Customers for >15 years & we get to pay more than brand new customers. @Rogers u will be getting a new customer soon. #noloyalty #noreward
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Divya
(@DivyaGohil97) reported
@RogersHelps Is there any outage ??? Agin my wifi stopped working since midnight and keep blinking orange light. Any update PLEASE
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little john
(@johnpics12) reported
@RogersHelps I did no one picked up no worries just another day for a company that care little for people that support them it ok they can cut my services I will move on no worries
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Bonnie M.
(@Bon_maie) reported
from
Toronto, Ontario
Is there a @RogersHelps outage in the m1w area?
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sour establishment man
(@YRDRBLBST) reported
@RogersHelps Nope. I restarted everything a few times and it's finally working. I also saw you tell that guy earlier that there wasn't trouble w/ Ignite in the GTA. Which there was. I get that you are just doing your job, but Rogers is a trash company.
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S.A.D.
(@SAD01872329) reported
@Rogers it's, really basic the sound they are picking up at the recording studio isn't from you it's actually warehouse in Richmond and noticed some asian women standing outside and they are piggy backing off your signal. That's why I noticed a few pop up towers on SkyTrain
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TW
(@TubbyWestaway) reported
@Rogers 5G....yikes! God help us!
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Smokes
(@smokes03) reported
@RogersHelps Here we go again @rogers. 20 year plus loyal customer, who has asked for help with technology, only to have a tech come over and offer absolutely nothing. No Diagnosis. No solutions. No support. I’m done. Please message me ASAP. Folks count on you to support their livelihoods.
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CircularLogic
(@CircularLogic89) reported
@ESilenzi4 @Rogers Unfortunately, they may not be able to provide their services everywhere in Hamilton. The service territories for Rogers and Cogeco are exclusive and do not overlap. If you live in an area serviced by Cogeco (or other cable provider) Rogers won't be able to provide services.