Rogers outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 25, 9:29 AM EDT.
- Internet (49%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (11%)
- E-mail (5%)
- Phone (5%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 25: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
TV | 8 hours ago |
|
Nepean
|
Internet | 1 day ago |
|
Gatineau
|
Internet | 1 day ago |
|
Ottawa
|
Internet | 4 days ago |
|
Ottawa
|
Total Blackout | 4 days ago |
|
Gatineau
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Pete Patterson, Spatial Cadet, ๐ฅR Dev (@OttawaPete) reported from Ottawa, Ontario@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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Omar Elamam (@OmarElamam) reported from Ottawa, Ontario@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I canโt even watch tv. Spent 1.5 h on chat still doesnโt work and service canโt give me refund. This is ridiculous!
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario@salty173 @RogersHelps There was also a big power outage but luckily it didnโt last long
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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KK๐จโ๐ฆผ๐+ (@livingklife) reported from Ottawa, OntarioEvery time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies donโt get it yet! #CustomerService
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioOne of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didnโt work. I have an important meeting at 10. ๐
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario@WheelSnipeBelly @Rogers Still down? No way.
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Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Mark~R ๐จ๐ฆ (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Christian Lee (@christianflee) reported from Ottawa, OntarioOur internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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หหหหหหหหหห (@anti_occult_ont) reported@Rogers Trying to access my online account. Verification codes are not being sent to my email address. Locked out of account for now. Thank you so much for your top-notch service.
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myopinion (@aslanUncle) reported@Rogers your new Ai system is horrible. Hung up on me saying we are busy right now call after lol. You guys are just getting worse.
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๐๐ฎ๐ฑ๐จ๐ฆ Georganne Was Right ๐บ๐ธ๐ฎ๐ฑ๐ (@georganneb) reported@RogersHelps @Rogers can't take my call because of the high volume of calls. Wtf??????
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Jane Drover (@hindsightjane) reported@RogersHelps It took 55 minutes on hold to reach a human and then more time for a solution. The solution would have involved many hours of my life, so I chose to live with the problem.
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๐๐ฎ๐ฑ๐จ๐ฆ Georganne Was Right ๐บ๐ธ๐ฎ๐ฑ๐ (@georganneb) reported@barry416 @Rogers And unfortunately I'm not in Canada, so a @Rogers store isn't an option. By the way my issue is still not fixed.
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๐๐ฎ๐ฑ๐จ๐ฆ Georganne Was Right ๐บ๐ธ๐ฎ๐ฑ๐ (@georganneb) reported@SchwartzTime @Rogers They should be ashamed that they have a department called customer care. It should be called customer we don't care.
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dineshjagasia (@dineshjagasia1) reported@RogersHelps Hi Rogers, can you explain this? Our office number is still showing previous business caller id after 4 years of us getting the number. Despite repeated calls and follow-ups, we have not got any resolution. What kind of business do you run?
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Cameron (@Cameron_wx) reported@Rogers @RogersHelps I've had internet issues since APRIL and have had 3 techs investigate without a fix. I WFH so I need reliable internet (which is why I chose Rogers). Today my internet failed entirely, and I'm having to hotspot. Closest tech visit is Monday. unacceptable.
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Jasen Marks ๐จ๐ฆ (@JasenMarks) reported@RogersHelps road construction has cut service to multiple houses on our street including my elderly neighbours. What is the fastest way to get multiple houses serviced? There is a technician onsite right now for my house but he indicates there is no way to service anyone else.
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Le Moose (@dwarvenbrohan) reported@RogersHelps is there an ETA for the restoration of internet phone and TV services in beacon hill north Ottawa? outage map is down so there are no resources that provide updates outside of this account