Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
TV | |
| Nepean |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
TV | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Les OReilly
(@LesOReilly) reported
from
Ottawa, Ontario
@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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BMSR
(@BMSR18) reported
from
Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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Leah Ferko
(@LeahOttawa) reported
from
Ottawa, Ontario
@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Sandra D 💕🦋
(@sandrainottawa) reported
from
Ottawa, Ontario
@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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Roach_WC
(@roachwc) reported
from
Ottawa, Ontario
@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is there service issues in Orleans Ontario?
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Omar Elamam
(@OmarElamam) reported
from
Ottawa, Ontario
@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Angie D'Aoust
(@adaoust13) reported
from
Ottawa, Ontario
@alour @RogersHelps 🙄🙄 no fixing stupid.
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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milkbeerdave
(@milkbeerdave2) reported
from
Ottawa, Ontario
Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Nick Dumoulin
(@dumoulin_nick) reported
from
Ottawa, Ontario
@WheelSnipeBelly @Rogers Still down? No way.
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Charlie
(@charlieinottawa) reported
from
Ottawa, Ontario
Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
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King of Hintonburg
(@PubsSr) reported
from
Ottawa, Ontario
.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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Mark Adkins
(@marka351) reported
from
Ottawa, Ontario
@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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Chris Bown
(@CBownNotBrown) reported
from
Ottawa, Ontario
@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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PJ
(@PJ_Hinton) reported
from
Ottawa, Ontario
@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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B dot Black 🇭🇹 🇨🇦 (il, he/him)
(@bblizak) reported
from
Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Rosie Cuffy
(@VeryBerryRosie) reported
@Rogers called the local Ajax store to get some advice about getting back into my email and got great support. And phew, the solution is going to be easy.
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Anthony Black
(@anthonyjcblack) reported
@RogersHelps @Rogers is there currently an internet outage? East Toronto /Scarborough…
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Sandra Hudson
(@slhudson) reported
from
Colwood, British Columbia
For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!
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Ozz
(@Wolvneir) reported
@rogers How can i use 2.5 GB in 5 min? ????????????????? Am paying for hologram service i think..
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André Heneine
(@andreheneine) reported
@RogersHelps I've been trying to solve a billing problem for more than a month now. Spent countless hours in 4 different calls, being transferred randomly in every call and not having my problem solved. What else can I do? I'm new to Rogers and couldn't be more frustrated!
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Dr. Christopher Earle
(@Christoffelees) reported
Apparently an issue being sent to the “same day escalation team” means you don’t get a call on the same day. Seems suspect, but so does a lot of things about how @Rogers operates I guess..
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bodacious cowboy
(@peatmuppet) reported
@Peacefu17647442 @zenbitchslap1 @Rogers shut ******** up, loser
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Jen
(@JenLM85) reported
I have to say, @Rogers your marketing and customer service are absolutely atrocious. I feel like I’m being accused of lying for trying to take advantage of a promotion that was offered to me in an email directly from your company. Absolutely unacceptable.
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Shawna Kruger
(@shawna_kruger) reported
@RogersHelps I have had no phone tv or internet since yesterday am. After 3 calls yesterday an appt was booked for 8-10 am today. I calked after 10 and was told the ticket was closed. The tech never came but said he did. I was literally at the door waiting. Horrible service!!!!
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Wayne 🇨🇦🇬🇾🇻🇨
(@Wayne_dFr8s) reported
Holy ****, have you ever tried to find @rogers @RogersHelps ACTUAL PRICING?? It’s nowhere to be easily found on their sites which of course is by design. Been searching for a while and cannot find prices. Imagine what #seniors or the non #tech savvy have to deal with.