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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Apr 25, 10:29 AM EDT.
  • 62% Internet (62%)
  • 17% TV (17%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 3% E-mail (3%)
  • 3% Wi-fi (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans, and Stittsville.

CityProblem TypeReport Time
Ottawa Internet 9 hours ago
Ottawa Internet 3 days ago
Ottawa Internet 4 days ago
Ottawa Internet 4 days ago
Ottawa Internet 4 days ago
Ottawa Internet 4 days ago

Nearby cities with recent reports

Ottawa

8 recent signals

9 hours ago
Gatineau

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • LeahOttawa
    Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • sashillington
    Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

  • Zwanguy
    Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • LesOReilly
    Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • shakenbridge
    Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • terftasticwoman
    Terf of the north (@terftasticwoman) reported

    @globeandmail It's absurd that they have to do this. @Rogers makes it nearly impossible to cancel. They probably owe me $500 and I'll never get it back. It's offensive.

  • Peter42321247
    Peter Freeborn (@Peter42321247) reported

    @sockmoments @Rogers @JaysCare 3 years ago no one gave a ****. I could get to a game at 6:30 and still get it.

  • onkhouse
    tuart onkhouse (@onkhouse) reported

    @RogersHelps i cant find any info about my account or plan not even a welcome email how rude!

  • mikepop31
    mikepop3 (@mikepop31) reported

    @RogersHelps Yes still without service,being forced to migrate. Pathetic.

  • AileenMAO
    Aileen O (@AileenMAO) reported

    @RogersHelps @Sportsnet your Rogers technical support people just told me its a Sportsnet issue! That I need to wait until the complete game is uploaded to the "viewers section"????? What does that even mean???

  • MustangShow
    MustangShow (@MustangShow) reported

    @Rogers It's complete unreliable CRAP! Stay away! #cancelrogers

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    Thanks @Rogers... Your website said that service would be back by 7 PM... 7 PM comes around, and now it's saying 8 PM. Seriously, you need to do better. I'm sick of the constant false advertising from your company! #CRTC

  • cy686phtsl
    Peter Young (@cy686phtsl) reported

    @RogersHelps Despite my clear refusal, I received an email confirmation a few hours later stating that my service is scheduled to be suspended for six months effective April 30th. I did not authorize this action

  • travisrenney
    travisrenney (@travisrenney) reported

    @RogersHelps Staff more agents to answer the call volume. Having hold time longer than a few minutes is awful. Imagine you are at the grocery store or the bank and the cashier line is an hour long. Are you going to come back to that store. Are you going to be angry when it’s your turn.

  • SultanDick
    jovit (@SultanDick) reported

    @Rogers I need help with my bills, am i at the right place to seek help?