Rogers

Rogers Outage Report in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 03/26/2026 03:20

March 26: Problems at Rogers

Rogers is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau and Kanata.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • pbraden3 Nvmd, ok. (@pbraden3) reported from Ottawa, Ontario

    @27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!

  • RickHgr Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.

  • Terrie0824 Terrie (@Terrie0824) reported from Ottawa, Ontario

    @RogersHelps It’s on and off. We have put in a service call.

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!

  • REALRICO_BF Rico (@REALRICO_BF) reported from Gatineau, Québec

    @CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol

  • pzeeman Paul Zeeman (@pzeeman) reported from Gatineau, Québec

    The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers

  • WarrenGallagher Warren Gallagher (@WarrenGallagher) reported from Ottawa, Ontario

    Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV

  • AndrewLeung1979 Andrew Leung (@AndrewLeung1979) reported from Ottawa, Ontario

    @YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.

  • CoderAndrew Andrew Goldenberg (@CoderAndrew) reported from Ottawa, Ontario

    So I spoke to a @rogers agent last night about adding a channel to our cable. He said it was added and would take 10 minutes to show up. Had to add it myself from the customer portal because a day later it still wasn’t useable…. good god….

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps recently I called about a promotional plan you were offering 500u customers to find out I wasn't eligible because of my postal code how can you offer double the service for a third of the price based on geographical location .....

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • kavmac kavvysaurus (@kavmac) reported from Vanier, Ontario

    so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @Rogers internet service is out in Kanata

  • stunbunny Anic vdN (@stunbunny) reported from Ottawa, Ontario

    @NeonShines @Rogers That’s why I no longer use them. It’s problem after problem. #wouldrathernothavecable

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!

  • THEjefforange Barrhaven Jeff (@THEjefforange) reported from Ottawa, Ontario

    @RogersHelps getting a little frustrated. My next box has been stuck at -01- for over 20 minutes. 3 reboots, unplugged and replugged every wire. This is a weekly problem. Ready to cancel and switch to Bell.

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    @RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JOkE__BIDEN SuperMAGA (@JOkE__BIDEN) reported

    @Rogers how to talk to head office customer service when nothing else I try to do seems to help?!? I’m at my wits end!!!!!!

  • JOkE__BIDEN SuperMAGA (@JOkE__BIDEN) reported

    @RogersHelps how to talk to a supervisor at customer support?!? I’m this close to cancel my account!!!!

  • BNash67394396 WHITELIVESMATTER🇨🇦🇮🇱🇺🇸 (@BNash67394396) reported

    @Srivastav_06 @RogersHelps I have no service and game is starting

  • amir_zadd Amir Zad (@amir_zadd) reported

    @Rogers @Fidomobile @chatrmobile Thanks for the support. Is there any limit like maximum time on that?

  • Srivastav_06 S.J (@Srivastav_06) reported

    @RogersHelps any outage in Ottawa? I've lost connection 30 min back and still offline. Altavista area. #rogersoutage

  • wastegyalll wastegyalll (@wastegyalll) reported

    @rogers @fidomobile what's the point of having a win-back team when you provide even more trash service?

  • akay30 @($(-)@Y (@akay30) reported

    @Rogers @RogersBiz why are you guys even still operating in Canadian market when you cannot handle the load of customers you got, every other day the internet is down every other day I have to call customer care and suffer the losses because of your such bad service!!

  • WeirderIsGood WeirderIsGood 🇺🇸 (@WeirderIsGood) reported

    @Tboneator64 @Rogers @BlueJays Sucks! In NYC we don’t have signal issues but the Yankees organization decided to take 40 of their games and put them on all different streaming services so unless we paid for THOSE and the Yankees YES network, we missed 40 games.

  • CookingQuidnunc Cooking Quidnunc (@CookingQuidnunc) reported

    Why is it taking @Rogers 45+ minutes to figure out a billing issue for me? *sigh*

  • ShamanaDreams The Techy Tantrika (@ShamanaDreams) reported

    In the absolute 💩 storm I dealt with this morning with @rogers support (they don't know their own products), I found out Rogers no longer offers the only channel we have dedicated to Black entertainment, @BET. Is @bell pulling the plug on BET too? #BlackStars