Rogers Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (57%)
-
TV (10%)
-
Wi-fi (10%)
-
Total Blackout (9%)
-
Phone (9%)
-
E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Stittsville, Nepean, Barrhaven, Kanata, Orléans, Gatineau, Cantley and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Stittsville |
TV | |
| Nepean |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
-
Jessica Hogue
(@jessica_hogue) reported
from
Ottawa, Ontario
@RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either
-
Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.
-
Jay Small
(@JSmall1771) reported
from
Ottawa, Ontario
@RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation
-
Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .
-
ncarter
(@1carter) reported
from
Ottawa, Ontario
@RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out
-
Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
-
Claude Panneton
(@pannetonc) reported
from
Ottawa, Ontario
@Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!
-
keegan eatmon👨🏼💻 (he/him)
(@keeganeatmon) reported
from
Ottawa, Ontario
Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service
-
A. R. Jalali 🇨🇦
(@ARJalali) reported
from
Ottawa, Ontario
@RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa
-
Mike Grouchy
(@mgrouchy) reported
from
Ottawa, Ontario
@fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.
-
Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
-
Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out
-
Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
-
Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19
-
Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
-
Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones
-
Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially
-
Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
-
Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr. Samuelo Hydino
(@QualoDekeeve) reported
@Rogers why my data slow I have 4 bars lte
-
The Captain
(@Cpt_Handsome) reported
@FultonReed6 It's funny... cos my @Rogers service has been atrocious of late... but they're in the process of installing @Bell fibe on my street right now... bad time for Rogers to remind me how trash they are...
-
Kat n Evan
(@KatsMetalRadio) reported
@RogersHelps Rogers services down yet again L4Y area. The last 3 days there has been issues of no service.
-
roguewavemedia
(@roguewavemedia) reported
@RuthKapelus @RogersHelps It might be different in Canada but the lesson learned down in the states is that taking stations and parsing them out to become streaming you’re actually going to pay more in the long run for watching something that I think he would by separating it out
-
Patsy Swanson
(@pswanson443) reported
@RogersHelps Still out in L9W... since Wednesday morning! Keep being told it's being worked on, and could be up to 24 hours for a fix... hard to work from home to pay for a service I don't have! Lost my patience - get this fixed already! @rogers @CRTC
-
Carolyn Weir
(@CarolynWeir9) reported
@RogersHelps Ended service with Rogers. Rogers sent emails stating I owed money, but didn’t say what for. Didn’t pay, and now my credit rating is 100 points less
-
James Chambers 🇨🇦🇺🇦
(@CanadianJames) reported
The agent then passed me off to a "technical support" person. This is where @RogersHelps REALLY started to fail. This agent was CLEARLY not reading my messages. Worse, they didn't understand the product they were supporting.
-
Adham Elrayyes
(@AdhamElrayyes) reported
@Rogers I get a call from customer retention. And when I explained why I left and that #Rogers doesn't reward their longtime loyal customers, he hangs up on me. I guess I was right. 🤬
-
Carolyn Weir
(@CarolynWeir9) reported
@Rogershelps Ended service with Rogers. Rogers sent emails stating I owed money ($200ish), but didn’t say what for. No way to find out without waiting more than two hours on the phone. Didn’t pay, and my credit rating went down 100 points.
-
AJ
(@Gradsen) reported
@RogersHelps It's fine now. It was out for 15 mins or so but up and running. Will reach out if there is an issue