Rogers Outage Report in Ottawa, Ontario
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Kanata, Gatineau, Greely and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Nepean |
Internet | |
| Ottawa |
Internet | |
| Stittsville |
TV | |
| Ottawa |
Wi-fi | |
| Kanata |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Leah Ferko
(@LeahOttawa) reported
from
Ottawa, Ontario
@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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BMSR
(@BMSR18) reported
from
Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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milkbeerdave
(@milkbeerdave2) reported
from
Ottawa, Ontario
Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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PJ
(@PJ_Hinton) reported
from
Ottawa, Ontario
@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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mightyboink
(@mightyboink) reported
from
Ottawa, Ontario
@RogersHelps internet line just got cut, help please!:)
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Les OReilly
(@LesOReilly) reported
from
Ottawa, Ontario
@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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being Aram
(@armie) reported
from
Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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Jet-Senator 🏒 ✈
(@That80sG) reported
from
Ottawa, Ontario
@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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SamanthaLamb
(@Spideewoman) reported
from
Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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B dot Black 🇭🇹 🇨🇦 (il, he/him)
(@bblizak) reported
from
Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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Gerald Butts
(@gmbutts) reported
from
Ottawa, Ontario
Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Mark Adkins
(@marka351) reported
from
Ottawa, Ontario
@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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orangebirdonbrown
(@orangebrownbird) reported
@RogersHelps Have Internet. No cell phone service. In toronto. Vast does not include me.
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Rhonda Warner
(@RhondaWarnerTM) reported
@RogersHelps You need to explain exactly why it went down and what you are doing to fill that gap.
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DangerGirl
(@DangerGirl6) reported
@RogersHelps NOT TRUE no way VAST MAJORITY has service!! 100s customers at Yonge St Clair after 25 hours still have no service restored no Internet no ignite television no landline No interac ATM Cell can’t receive calls but can access apps and texting works WTF is going on!! Lost
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Mona Alsehli 🇨🇦
(@mona_alsehli) reported
@srnawaz09 @Rogers @FreedomMobile My phon is virgin and it is working but I can’t used for everything and it is slow too.
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Jim McIntyre
(@JimMcIntyre13) reported
@RogersHelps Now here is something funny. I had someone soliciting from Rogers at my door at supper time yesterday. (I’m a Bell customer). I told them they picked a bad day to solicit and sent them on their way.
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🇨🇦 I belong to you Adaline
(@ReaperKyra) reported
@RogersHelps @XboxSupport don't know which one the problem comes from but I can't get into party chats, idk if that's from the outage still being fixed, or if xbox is messing up again
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Angela 😷💉💉💉❤️
(@Anna_E_Banana) reported
@RogersHelps If only the link would work… 😠 I am expecting that all customers get a full explanation as to how in the world this outage happened and the plan to prevent it in future. Beyond unacceptable.
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Coralie Waschkowski
(@coraliew) reported
@WSIB_Paralegal @RogersHelps Like last time, they will divide your bill by 30 days and get that amount as a credit. Not nearly enough in my opinion.. so much more than wifi & cable we’re affected by the outage! Ugh!
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Edith
(@edpear) reported
@RogersHelps Why are the French channels still not working ???
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Violet Autumn
(@VioletAutumn16) reported
@RogersHelps Still no service in London Ontario tho