Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Ottawa, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 1, 4:08 AM EDT.
- Internet (57%)
- TV (21%)
- Total Blackout (7%)
- Phone (7%)
- E-mail (4%)
- Wi-fi (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Bells Corners, Ottawa, Gatineau, Nepean, Orléans, and Stittsville.
| City | Problem Type | Report Time |
|---|---|---|
 Bells Corners
|
Internet | 4 hours ago |
|
Bells Corners
|
TV | 13 hours ago |
|
Ottawa
|
TV | 22 hours ago |
|
Ottawa
|
3 days ago | |
|
Ottawa
|
Internet | 6 days ago |
|
Ottawa
|
Internet | 9 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario@RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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KK👨🦼🌈+ (@livingklife) reported from Ottawa, OntarioEvery time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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Suzanne Shillington (@sashillington) reported from Ottawa, OntarioIs anyone else having problems with Rogers wifi? @RogersHelps
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Mark Adkins (@marka351) reported from Ottawa, Ontario@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioMaybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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zachjackdad (@zachjackdad) reported from Ottawa, Ontario@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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JohnnyCanuck (@DarkMaple) reported from Ottawa, OntarioHey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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Franz Holtz (@TWFS) reported from Ottawa, Ontario@RogersHelps none of my french channels are playing so far today. Is there an issue?
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Potter (@aap53) reported@RogersHelps Yes, I thought it was weird. I have rebooted a number of times with no real effect. I see that the service disruption notice is still up.
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Onur (@onursiezma) reported@RogersHelps I have been on hold for 40 f...ing minutes to talk to someone. What a **** company you are!!!
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Joan Lucy Picard (@PicardLucy) reportedWaited 7 minutes for my @Rogers to come back. Saw about 30 seconds of the American national Anthem & it went out again. Didn't even get to see the Canadian national anthem. Stupid Rogers connection.
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Dr. BRAR (@brar_drs) reported@RogersHelps No—my call got disconnected after waiting 1h48m. I need technical help that self-serve tools can’t fix. I’ve been trying to reach Rogers for a week with no success. Even the store told me to call support. Why not hire more Canadians and fix these long wait times?
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Michael Mahoney (@MikeTheNavyGuy1) reportedPretty disappointed to see this from @Rogers Been a customer for over a decade. Not sure I'll stick around with them after seeing this.
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Paul Alberstat (@alberstat) reported@Rogers Trying to set up my new iPhone you promised would be easy. Nope! I waiting over 2 hrs on the phone only to be told they can’t take my call try again later and hung up! Another hour later on someone else’s phone I finally got someone to help. I’m ready to cancel my phone.
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Tony🐶🏒 (@TonyAnjam) reportedCall Support # of @Rogers website and it says they consolidated all phone lines and to call some other number. Lol? Then I do that and it tells me to "Submit a Review Request" online for my bill issue. I click "Request a Review" and the AI Chat Bot tells me it doesn't understand
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Hollie Pollard (@hollie__pollard) reportedI worked for @Rogers for 3 years. In 3 years I got one 10 cent raise. My starting salary minimum wage. All it call centers start at minimum wage. Now they are choosing buyouts to save more money. I have watched their hiring and firing policies for a decade and have come to the conculsion that Rogers is one of the worst employers in Canada.
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D.A.B.🗣️🏴☠️🦓🦊 (@villainy_scum) reported@Rogers is a giant sack of ****
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Palvinder (@ppsgrover) reported@RogersHelps @RogersHelps @Rogers Unfortunately Customer Care Team is not able to help me much so I am requesting you. Please make sure nothing is charged extra to my account since I already paid regular amount of $64.40 #Rogers #CustomerService