Rogers

Rogers Outage Report in Ottawa, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 05/07/2025 23:50

May 07: Problems at Rogers

Rogers is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, Orléans, Stittsville, Kanata, Carlsbad Springs, Gloucester and Greely.

Loading map, please wait...
City Problem Type Report Time
CanadaNepean Internet
CanadaOttawa TV
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    @RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.

  • AndrewLeung1979 Andrew Leung (@AndrewLeung1979) reported from Ottawa, Ontario

    @YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!

  • CoderAndrew Andrew Goldenberg (@CoderAndrew) reported from Ottawa, Ontario

    So I spoke to a @rogers agent last night about adding a channel to our cable. He said it was added and would take 10 minutes to show up. Had to add it myself from the customer portal because a day later it still wasn’t useable…. good god….

  • pbraden3 Nvmd, ok. (@pbraden3) reported from Ottawa, Ontario

    @27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV

  • pzeeman Paul Zeeman (@pzeeman) reported from Gatineau, Québec

    The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers

  • stunbunny Anic vdN (@stunbunny) reported from Ottawa, Ontario

    @NeonShines @Rogers That’s why I no longer use them. It’s problem after problem. #wouldrathernothavecable

  • WarrenGallagher Warren Gallagher (@WarrenGallagher) reported from Ottawa, Ontario

    Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam

  • RickHgr Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • THEjefforange Barrhaven Jeff (@THEjefforange) reported from Ottawa, Ontario

    @RogersHelps getting a little frustrated. My next box has been stuck at -01- for over 20 minutes. 3 reboots, unplugged and replugged every wire. This is a weekly problem. Ready to cancel and switch to Bell.

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps recently I called about a promotional plan you were offering 500u customers to find out I wasn't eligible because of my postal code how can you offer double the service for a third of the price based on geographical location .....

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @Rogers internet service is out in Kanata

  • REALRICO_BF Rico (@REALRICO_BF) reported from Gatineau, Québec

    @CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!

  • Terrie0824 Terrie (@Terrie0824) reported from Ottawa, Ontario

    @RogersHelps It’s on and off. We have put in a service call.

  • kavmac kavvysaurus (@kavmac) reported from Vanier, Ontario

    so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • dadzez Raymond (@dadzez) reported from St. George's, Newfoundland and Labrador

    @3rdtimewalter @dianemariereid @Rogers No issues with Telus... ever, 9 years and counting. I'll revert to smoke signals before I ever subscribe again to either Rogers or Bell.

  • yearof0X chestinho (@yearof0X) reported

    @Travisdhanraj @ericsson holy, it’s now 7:30 pm ET, which means Rogers has been down for at least 12 hours 👈🏽 but the fact Rogers doesn’t have the decency to inform their customers about the outage, is disappointing & GARBAGE customer service 🤬 #FuckRogers @RogersHelps

  • manbagdammit MBD  (@manbagdammit) reported

    @svs342 @RogersHelps I’m not sticking up for Rogers one bit . Please don’t think that, but i will say I’ve been a Rogers cell subscriber since 1998 and I’ve never seen this happen before.

  • zsoltj Zsolt (@zsoltj) reported

    @RogersHelps how long until service is fully back? And how can I get credit for this outage?

  • Mafooli FOOLI (he/him) (@Mafooli) reported

    lmao .@RogersHelps making us think they’re back, showing data and 5g but i still can’t call or text. literally the worst company.

  • lindseymhodgson Lindsey (@lindseymhodgson) reported

    @ca_ready @AboutRogers @Rogers Definitely not just you girl. They’re blatantly lying about the service disruption

  • mikegreenhow Michael Greenhow (@mikegreenhow) reported

    @RogersHelps almost a full day of zero phone service in my home. Hope nobody is in need of my help during a pandemic lock down. Compensation better be fierce. #rogersdown

  • pandersen Paul Andersen (@pandersen) reported

    I now have @RogersHelps wireless service again. I had to go kick the device a bit by going into Airplane mode and back.

  • lizarc_66 Elisa Arcaro (@lizarc_66) reported

    @RogersHelps Is this issue going to be resolved soon?

  • THEbroggy Dustin Brogaard (@THEbroggy) reported

    @mike31095399 @AboutRogers @RogersHelps I'm sorry but how is not being able to use a service we are PAYING for not a rogers problem? The world relies on internet and communication now more than ever. They have only addressed the issue, not even said when it will be resolved. People cannot work without this service.