Rogers

Rogers Outage Report in Ottawa, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 01/27/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Kanata, Nepean, Ottawa, Gatineau, Stittsville, Greely, Barrhaven, Orléans, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaKanata TV
CanadaNepean TV
CanadaOttawa Internet
CanadaKanata Wi-fi
CanadaKanata Internet
CanadaKanata Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • kinginxavier international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • LeonardSurges Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • brenteriksmith smitty (@brenteriksmith) reported from Ottawa, Ontario

    @RogersHelps I need some help

  • asteroidblus Dustin (@asteroidblus) reported from Ottawa, Ontario

    @RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7

  • steve_hutchings Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • StevenChartrand Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • Papa_613 Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • sashillington Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • Patrick_Leger Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • DerekdeLouche Derek deLouché, CFRE (@DerekdeLouche) reported from Ottawa, Ontario

    .@rogers so today you call concerned that we have the right package after I cancel my TV services - where was that concern two weeks ago when you couldn’t do anything to offset the $44 increase in our package?? #Customerservicefail

  • JEM19126745 JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • LeonardSurges Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.

  • FDDelahunt Dwight Delahunt (@FDDelahunt) reported from Ottawa, Ontario

    @Rogers services down for 3rd time in a week hard to get any work completed

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelmidds Rachel Middleton (@rachelmidds) reported

    @RogersHelps I’m not moving my services as Rogers is not available in my new area. So, I have no choice but to cancel. Is there a way to still get into my email for 24 more hours at least?

  • Slade_Darklight Slade (@Slade_Darklight) reported

    @VERIFIEDSUB @RogersHelps Walpole ISLAND HAS NO INTERNET AND ITS IN THE MIDDLE OF NORTH AMERICA i need to pay my child support and no bandwidth is stopping it

  • JimmyKane25 James Kane (@JimmyKane25) reported

    @Rogers Ive called, again! For constant issues in our area. This time a "random" outage in Brampton at 2:30 am! So I'll keep tagging @CRTCeng as this issue keeps happening. & if it keeps happening, & nothing done, then I I'll just have to shine a light on that in social media & media,etc

  • britany_murphs Britany (@britany_murphs) reported

    @RogersHelps Is there an outage in the M9C area? Internet has been down for about 45 minutes now. Tried restarting the router and still no connection. The same thing happened last Wednesday as well...

  • M1KEY16553371 M1KEY (@M1KEY16553371) reported

    @RogersHelps hi, what’s going on with the internet? Mine went out for no reason all of a sudden. Already tried to unplug and reset. Is there a problem with service again?

  • ogopogospeaks theogopogospeaks (@ogopogospeaks) reported

    @RogersHelps Ugh. I went on chat and apparently it’s down. So much for working from home when I have flipping deadlines.

  • ARumRunner D S W (@ARumRunner) reported

    @RogersHelps You can DM me directly the telephone number of your VP of Customer Service and I would be more than glad to share my documented issues. Otherwise I am not interested in speaking to your non-empowered front line staff who are just as frustrated as your customers.

  • meggyross_ Meghan 🌸 (@meggyross_) reported

    Incredibly frustrated our @Rogers technician went to make a phone call yesterday to set up a new appointment for someone to come back, and then left without coming back inside to discuss anything with us 🙃 pretty sure the switch to Ignite was the worst decision we've made.

  • Slade_Darklight Slade (@Slade_Darklight) reported

    @RogersHelps Walpole ISLAND HAS NO INTERNET AND ITS IN THE MIDDLE OF NORTH AMERICA i need to pay my child support and no bandwidth is stopping it

  • 3_call_me_mama just another account (@3_call_me_mama) reported

    @RogersHelps sketchy service. Tv out. Phone goes in and out. No wifi. What is happening. This is day 2 for us. Mississauga Ontario