Rogers outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 5 hours ago |
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Ottawa
|
Internet | 1 day ago |
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Ottawa
|
Internet | 1 day ago |
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Ottawa
|
Internet | 1 day ago |
|
Ottawa
|
Internet | 3 days ago |
|
Ottawa
|
TV | 3 days ago |
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, OntarioI hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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BMSR (@BMSR18) reported from Ottawa, Ontario@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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Les OReilly (@LesOReilly) reported from Ottawa, Ontario@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Gerald Butts (@gmbutts) reported from Ottawa, OntarioAgainst my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Mark Adkins (@marka351) reported from Ottawa, Ontario@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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being Aram (@armie) reported from Ottawa, Ontario@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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milkbeerdave (@milkbeerdave2) reported from Ottawa, OntarioForgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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PJ (@PJ_Hinton) reported from Ottawa, Ontario@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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KK👨🦼🌈+ (@livingklife) reported from Ottawa, OntarioEvery time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nia (@Nia45678) reported@RogersHelps Hi RogersHelp, How can I remove the Amber Alert Notification from my TV? The exit button does not dismiss he message. Thanks in advance for your help!
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Stephan (@Canada_12) reported@RogersHelps @Rogers That indicates our services are running as usual. Clearly something is wrong if I have to contact support multiple times a month sometimes within days of each other. But please, tell me for the 100th time to DM you to resolve my neverending issues with your service...
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Jennifer Neill (@JenniferNeill9) reported@RogersHelps third time in two days my ignite has gone down...come On!
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Debbie Rose (@rose_debbie) reported@RogersHelps I’ve lost my Internet connection in Newmarket Ontario. Is there an issue? Tried to reboot the modem and now the light is blinking.
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Jennifer Neill (@JenniferNeill9) reported@RogersHelps we have had ignite for 2 weeks. It has gone down multiple times and now it's been down 12 hours! We've been told it could be an issue with the modem and that nobody can come till Monday. My husband and I both work from home. This is UNACCEPTABLE!
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Roger Bouma (@RogerBouma) reported@RogersHelps Sean responded to my DM and then went silent. That doesn't help.
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Stephan (@Canada_12) reported@RogersHelps First experience..? My dad has been with @Rogers for 30 years and we've had awful service with internet. Ignite was praised as this life changing cable/internet service and right now after calling support twice, installing 2 wifi boosters and performing a system refresh, our TV
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Roger Bouma (@RogerBouma) reportedAs an update, I was directed to DM @RogersHelps. After an intermittent 2 hour chat I was told that they could not help me online, and that I need to call again. Thanks again @Rogers
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terry qube (@terryqube) reported@RogersHelps Hi there, I have a problem with my Ignite, the amber alert (from this afternoon) keeps going off after about 15sec of turning on a show. It is not a problem with my TV, but is a problem with the Ignite app on my devices (computer/ ipad). Anyway you can help?
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WalterFalls (@WalterFalls) reported@RogersHelps Thanks very much! Not sure why Rogers TV techs don’t have the complete buffet of Rogers channels as long as they continue to work at home but they seem to be limited to what they can see! They are all polite & do the routine tests but the problem may be from Seattle broadcaster!