Rogers

Rogers Outage Report in Ottawa, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 03/19/2024 03:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (4%)

    Phone (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Orléans, Gatineau, Nepean, Kanata and Stittsville.

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City Problem Type Report Time
CanadaOttawa TV
CanadaOttawa TV
CanadaOttawa E-mail
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • kmwebott Ken McKinlay 🇨🇦 (@kmwebott) reported from Ottawa, Ontario

    @RogersHelps not too sure what's going on but instead of @CTVSciFi I'm seeing @CTVDrama on channels 50/315 on my @Rogers Ignite service.

  • drMLee Merylee Sevilla (@drMLee) reported from Ottawa, Ontario

    @vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail

  • peterlevesque Peter Norman Levesque (@peterlevesque) reported from Ottawa, Ontario

    @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

  • Laskinator2 Laskinite: A Shiny Gem ❄🚲🥓🍻🍦 (@Laskinator2) reported from Ottawa, Ontario

    Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.

  • pannetonc Claude Panneton (@pannetonc) reported from Ottawa, Ontario

    @Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!

  • markhermeling Mark Hermeling (@markhermeling) reported from Ottawa, Ontario

    @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

  • ziad_ek Ziad Ek (@ziad_ek) reported from Ottawa, Ontario

    @RogersHelps shoutout to Sharon from Moncton who got my Ignite remote paired within 15 minutes while two others on phone tech support couldn't do it in half an hour.

  • tara_shields13 Tara Shields (@tara_shields13) reported from Ottawa, Ontario

    Precisely, @melissagrelo. I commend you for speaking truth to “power.” For far too long said man has been given a national platform to spew hatred. I’m a huge NHL fan, he has never represented me. It is high time @Rogers @Sportsnet realized not all hockey fans think as he does

  • Laskinator2 Laskinator 🚲🥓🍻 (@Laskinator2) reported from Ottawa, Ontario

    @Rogers @RogersHelps Y'all better figure out why my TV cable keeps shitting the bed, and fix it. I'm not under contract right now, and there's little reason why I'd stay with Rogers instead of switching to Bell for cable tv. It's not like your services are cheaper or better.

  • PatBordersChew Pat Borders' Chew (@PatBordersChew) reported from Ottawa, Ontario

    Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.

  • StevieJukeJoint StevieJukeJoint (@StevieJukeJoint) reported from Ottawa, Ontario

    Starting immediately I will NEVER again watch @Sportsnet , and cancelling all @Rogers services! 💥

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!

  • MattGowerOttawa Matt Gower (@MattGowerOttawa) reported from Ottawa, Ontario

    It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.

  • vbishop86 𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially

  • TrevorWThompson next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa (@TrevorWThompson) reported from Ottawa, Ontario

    Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month

  • keeganeatmon keegan eatmon👨🏼‍💻 (he/him) (@keeganeatmon) reported from Ottawa, Ontario

    Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • david_figs David Figs (@david_figs) reported

    @RogersHelps no internet, TV, or home phone service, it’s all down. London Ontario here. Is there an outage again?

  • thealexque a l e x x (@thealexque) reported

    Is there any internet outage in Dieppe area. Our internet at home is not working. @Rogers @RogersHelps

  • crunchtimebb Tim Blaker (@crunchtimebb) reported

    @mansurcodes @Rogers @RogersHelps Not working in London 🤬

  • amitt_sharmaa Emmet Sherman (pronouns: He/Him/His/They/Them) (@amitt_sharmaa) reported

    @Rogers but your customer service is the worst in the market. I don’t want to spend hours & hours of my day waiting 2 hours on the phone & hear my account is suspended. Soon I will be saying goodbye to your services #worstcustomerservice #Extremlydisappointed #verystressful

  • Rin_Cathy Catherine (CathyRin) (@Rin_Cathy) reported

    @Rogers @RogersHelps your ridiculous lack of customer service has been shining through our phone line since Nov 18 22. Bravo, another satisfied customer. The conspiracy to boost your Accounts Receivable for your merger seems accurate at this rate. Take. Back. Your. Device.

  • JonnyBowhunter Jonny Bowhunter (@JonnyBowhunter) reported

    @Glen_Allan_ @Rogers Glen there are only 300 people in my 7500 sqkm township, I don't think it's a population problem 🤔 I am ordering starlink and keeping my old internet until that's up and running

  • KuroshTch Kurosh Tcherassen (@KuroshTch) reported

    @RogersHelps why do you guys just keep saying you don’t want your consumers to have a negative experience yet you continue to regress on a service level. You have over 3 hour wait times plus an additional 1.5 hours for retention. Your phones drop calls at 3hrs so you’re clueless.

  • BobbyBetts78 Bobby Betts (@BobbyBetts78) reported

    Hey @Rogers , what the estimated time of service being back in the Fredericton Northside area? Internet and TV has been out almost 12 hrs. Completely unacceptable

  • sarahgiffy sarah giffin (@sarahgiffy) reported

    @RogersHelps is there an outage in downtown Toronto? My internet isn’t working

  • sir_yash__ Yashpal Siegool (@sir_yash__) reported

    @Rogers 90 minutes on hold and no response. What kind of service is this.