Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Rogers
Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Kanata, Stittsville, Gloucester, Orléans and Cantley.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Gatineau |
TV | |
| Ottawa |
Wi-fi | |
| Ottawa |
TV | |
| Nepean |
TV | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Shaily Allison
(@a_shaily) reported
from
Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Ryan
(@cliffyryan22) reported
from
Ottawa, Ontario
@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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MB
(@phail_m) reported
from
Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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GL1TCH_SϹΛRΞ_
(@halo_nothing) reported
from
Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mario
(@N64SuperMario) reported
@Rogers Fix your network mannnn wtf the game's on!!!
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Kevin Kienitz
(@Kevin_Kienitz) reported
@MattiHaapoja @RogersBiz $99/mo or $99/year? If per year, then holy crap that’s cheap.
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Justin Vachon
(@ViciousVachon) reported
@MattiHaapoja @RogersBiz Canada has the worst prices for internet/phone
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Anthony Samps
(@anthsamps) reported
@Rogers give me a good reason as to why you deserve my money for your services. There's more commercials than actual shows to watch, your internet stinks and goes down for me at least 1 a week, and the landline rings with telemarketers all day long.
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Adam Scott
(@AdamScottEnv) reported
Hard to work from my home office with a @RogersHelps cable internet outage all day today. I am a happy @TekSavvyBuzz customer, but we are trapped in a Canadian telecom oligopoly @CRTCeng
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Scam Detector
(@ScamDetector) reported
@zorbsie @RogersHelps Glad to see that you already received a response from them. In addition, with the grammar errors in this email, it is a red flag that you would often see from fake emails. Hence, it is best avoided.
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𝐜𝓡ⓤή𝐂𝔥 🍥
(@Crunch4K) reported
Ffs @Rogers I'm paying for 1gb/second but just tested my internet and it's saying 400-500,mb/second wtf is this??? I'm paying for 1gb not half.
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J
(@harvinder28) reported
@Rogers Login not working to stream TSN for Canada World Cup match. #Rogers #OutageAlert
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Indelible Female 🌻🇺🇦
(@Indeliblefemale) reported
@rogers submitted our $200 invoice to a collections agency, even though the invoice isn’t actually due until next week. That’s the price a company must pay for taking their business elsewhere? Down right spiteful.
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James Thomson #ScreamingFirehawks #WeAreStarFleet
(@jthom1966) reported
@Ben_Hermiston @Rogers Up on Addison and down here as well. We are on Comwave but it piggybacks Rogers internet service so when they go down, we do too :(