Rogers

Rogers Outage Report in Ottawa, Ontario

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 10/10/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (5%)

    Phone (5%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Kanata, Orléans, Gatineau, Barrhaven, Stittsville and Greely.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaNepean Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • exit716 Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • That80sG Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • ToothpickGirl Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • Media_Mike_Ott Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

  • mightyboink mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • gmbutts Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • lonelyboyxxo Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • RickHgr Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • zachjackdad zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • Spideewoman SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • GT200chic Ann Balaban (@GT200chic) reported

    @RogersHelps Yes I am. It’s actually getting worse. I did speak to a person at tech support today, finally, and they couldn’t fix it. A technician is scheduled to come to my house on SUNDAY! Big fail I need to change providers

  • swe3theart3 swe3theart (@swe3theart3) reported

    @Rogers Dear CEO of Rogers can you please stop sending emails talkin about this credit us customers are going to get to our next bill,which is likely a couple dollars, just create some cheaper plans so when it happens again I don’t have to get mad about the $ spent for no service

  • wanlingjamiechu Jamie (@wanlingjamiechu) reported

    Ffs @Rogers get it together! Debit is down at Tim’s and my cellular data is soooo slow

  • JediCowgirl Sarah Norton (@JediCowgirl) reported

    @Rogers #interac is down again? #monopolies don’t work! Get your **** together!

  • EuCanConnect TyJoseph (@EuCanConnect) reported

    @Bianca_Millions @RogersHelps I also highly doubt the Rogers acquisition of Shaw will ever go thru, so Shaw should be safe given Rogers was already in deep water before this and now Rogers being the ONLY Canadian carrier to have had a nationwide outage in the past 5 years (and Rogers has had 3 😬)

  • Kittycat1992v Kitty v (@Kittycat1992v) reported

    @Rogers People should have the right to be able to cancel their contracts WITHOUT penalties or a buy out. Especially due to not being able to call 911. Just saying

  • chloeeeugh Lil' Elton John (@chloeeeugh) reported

    @RogersHelps No, but it was down from 7PM to 7AM!

  • minus3dbx minus3db (@minus3dbx) reported

    @Rogers OMFG I am working from home today and my internet dropped out TWICE during two different client calls. Fix your ******* **** already. This is not acceptable. You have mandates from the CRTC.

  • DaleJr288 Laura Feeney (@DaleJr288) reported

    Hey @Rogers debit problems are still happening get with the program will ya? @CityNewsTO @CityCynthia #nointernet #nodebit

  • lunchboxx33 Rick (@lunchboxx33) reported

    Sorry @Rogers but my bank has anno outage and you're gonna have to wait until the problem is fixed to get payment. Sorry we're doing all we can and I'm sure you understand. No ETA.