Rogers outages and service status in Agassiz, British Columbia

Problems in the last 24 hours in Agassiz, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Agassiz, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Agassiz, British Columbia

Latest outage, problems and issue reports in Agassiz and nearby locations:

• 
  Jason Clarke (@J_D_Clarke) reported 4 minutes ago from Chilliwack, British Columbia

  So @Rogers @RogersHelps Your home monitoring installer damaged my house and I tried unsuccessfully to get it fixed for 18 months of repeated calls. I cancel my contract and you send me a bill for $1000.00. Do NOT deal with this company.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dia Haddad (@Dia_Haddad) reported 3 minutes ago

  @RogersHelps I have not seen customer service as bad as this. This is ridiculous. Last month then this month. I’m in the queue. Lets see…

• 
  Dave Allen (@zeissikon1) reported 5 minutes ago

  @RogersHelps @suefarah_ You don’t have a phone support team. It’s insanely difficult to reach someone at @RogersHelps (insanely is putting it mildly).

• 
  Daryl Cognito (Frosty Rage) (@darylcognito) reported 9 minutes ago

  @181Lindz @Rogers My increased was due to long distance⸘ who know. Now I'm trying to roam like home and online it 100 international, calling in to get a better deal got me to 190??? Been a customer since (no kidding) 1991 time to move on

• 
  Patrick Kernaghan(He/Him) (@Brevity_ii) reported 20 minutes ago

  @dagdakiayaz @Rogers Switch to Telus. Rogers isn't worth your time and they don't care about customer service. Getting away from them was has been such a good change.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 22 minutes ago

  @RogersHelps I didn’t have 4 hours to wait on hold- and no one showed up last time they were scheduled to the power was out to our home- and the wifi wasn’t working - it didn’t even appear as network so I was back to using my cell data… the power was restored, internet eventually reset

• 
  Queen Mare (@queenmare1) reported 23 minutes ago

  @lynnmercereau That is outrageous. A multi-billion $$ corporation squeezing the lifeblood out of a loyal customer. How very compassionate of you @Rogers Despicable. Hate to hear situations like this.

• 
  Manan Sood (@Manansood20) reported 26 minutes ago

  @RogersHelps @Rogers Your Customer Support representative clearly told me that the extra $80.40 CAD charge, supposedly related to a “dishonoured cheque,” would be disputed and removed. I checked my bank transactions for the past 6 months and there has been no bounced or returned payment.

• 
  Tyler Higgs 🇨🇦🌻 (@UberJumper) reported 33 minutes ago

  Did you know that your calls get cut with @Rogers support when they go over 5 hours long? Going on 9 hours with @Rogers support over the last 2 days.

• 
  Sue Farah (@suefarah_) reported 35 minutes ago

  .@Rogers @RogersHelps I’ve been trying to get through to a customer service rep for 3 days now to register a move. I’m told the call volume is too high and drops the call after being on hold for hours. At this point, I want to cancel my service.

• 
  Tyler Higgs 🇨🇦🌻 (@UberJumper) reported 37 minutes ago

  Absolutely ridiculous service from @rogers. Two plus hours on hold, 3 transfers, asked to dial a different line, transferred to a closed department and an hour and 50 minutes off and on hold. *still* not resolved. Last person at least tried to help!