Rogers outages and service status in Airdrie, Alberta

Problems in the last 24 hours in Airdrie, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Airdrie, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Airdrie, Alberta

Latest outage, problems and issue reports in Airdrie and nearby locations:

• 
  Chandan Biswas (@BiswasAashu) reported 39 minutes ago from Airdrie, Alberta

  Using @ShawInfo Shaw internet from last 7 years and never had any issues. Got the $0 plan as well and they sent me a $130 for an international dialed number which I never dialed. Pathetic customer service by Farooque 1236 and supervisor Brandon. @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Kar (AKK) (@AjumaKar) reported 7 minutes ago

  @MapleLeafs @Rogers the best thing this organization can do id to shut down all the sports radios.too many clowns

• 
  David Spence (@CTVdavidspence) reported 8 minutes ago

  When I worked for @Rogers, all of us had to take customer service training. Even those of us not in public facing jobs. That was more than ten years ago. Just something that came to mind as I spend my second DAY on hold with Rogers tech support.

• 
  Elizabeth Bryant (@wheelgirl77) reported 8 minutes ago

  @RogersHelps Outage at 90 Waller St. in Whitby again where there are many vulnerable disabled people. Since 1:30 AM. Second time in a week. For what we pay for your service you need to do better Rogers. Last time it was out for over four hours and you offered us $2 credit!

• 
  Queen Mare (@queenmare1) reported 19 minutes ago

  @RogersHelps After a 2 hour wait I spoke to a Customer Care Agent in Cambridge. His name was Amrik and he was amazing. Knowledge and personal and engaging. Knows his stuff.

• 
  Mala Moragain 🇺🇸🇨🇦 (@MalaMoragain13) reported 23 minutes ago

  @BudgetOrganics @TorontoPolice @Rogers I suppose you didn’t read the full post then. I have records of Roger’s telling the CRTC it was by police direction. Maybe I wasn’t clear on that point? Either way, I never authorized a device protection program with Rogers. They activated at the insistence of cops with an agenda

• 
  Cross Fire (@BellaKissBanuta) reported 27 minutes ago

  @RogersHelps I noticed that you keep saying sorry to customers for not honouring your services. It doesn't make any sense because a customer cannot say sorry for not paying your bills, even if the quality of services is poor. Unfortunately, there is no incentive for that.

• 
  alpamasadolan (@AlpRealS) reported 31 minutes ago

  @barrosxo @RogersHelps Contact @Bev_Code , they will rectify the issue.

• 
  creative (@CreaTiv_thinkeR) reported 31 minutes ago

  @RogersHelps My location doesn't show in any of scheduled outage areas. I live at 2450 watercolours way, K2J7B1. Basically waiting since 70 minutes for someone to pickup call and 40 minutes to your chat agent but none is responding. Your services have become very bad

• 
  Alexis Gee (@lexomatic) reported 32 minutes ago

  @RogersHelps I have but a) i cant sign in to use your chatbot and b) nobody can answer my call . I need to speak to an agent and have spent hours because the aupposedly resolved issue isnt resolved at all

• 
  Yogi (@TheYogiPatel) reported 33 minutes ago

  Just to inform you guys @Rogers - if a real human is reading this. Your online customer services need to include real humans. The AI assistant doesnt resolve any issue. I have to now visit a nearby outlet to get my issue resolved.