Rogers outages and service status in Banff, Alberta

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Banff, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

• 
  Jesse Beal (@Bealerhead) reported 6 minutes ago from Banff, Alberta

  @TELUSsupport It took 2.5 hours to get through and help somewhat solve my issues of being overcharged $55 dollars a month for the last 4 months. Been talking to @rogers already about switching my phone and @shaw to see what their best plans are . 20 years of service you guys really don’t care

• 
  Aydin Odyakmaz (@AydinOdyakmaz) reported 30 minutes ago from Canmore, Alberta

  Thanks @AboutRogers for the misley $12.25 credit for an outage that I lost over $4k of potential business . I think I’ll be switching soon @rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacob Legein, CPA (@PeachFinancial) reported 5 minutes ago

  @RogersHelps See this is why people hate @Rogers in 18 months you have dug my yard up twice. You put it back together horribly and then I spend 1 - 2 hours each time trying to get you to fix it

• 
  Sanka Jayasundera (@Zenblime) reported 6 minutes ago

  @RogersHelps Its on both. I tried doing on the phone and through online and I am not getting feedback on either. I shouldn't be in a situation where a phone with 100% charge dies before I can connect with rogers. My issue is I got a new watch but its not connecting to the plan.

• 
  sparkytor (@sparkytor) reported 12 minutes ago

  @RogersHelps Ontario. We are still on hold. Our remote broke and just need to order a new one. This is ridiculous. I spent 15 minutes in line at corporate store for them to tell me I have to call. We are almost at an hour wait on the phone. Horrible service.

• 
  Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported 12 minutes ago

  @RogersHelps Well, I tried again. I've been watching for the network operator but the option is never there. Both myself and my partner have the service and bought a plan with it specifically and are pretty disappointed.

• 
  Dog Mom 🇨🇦☘️ (@buzz_because) reported 17 minutes ago

  @RogersHelps @faisal_ I waited an hour and a half on support and never did get an answer. Had to hang up because my phone’s battery was drained. Still have no resolution to my issue. You’re not the only one Faisal.

• 
  Sanka Jayasundera (@Zenblime) reported 24 minutes ago

  @RogersHelps Doesnt help i still having issues that I am getting tossed around in. Very disappointed in this service

• 
  Ranjan Soni (@_RanjanSoni) reported 24 minutes ago

  @RogersHelps All I need is the wifi calling isn’t working. When I turn it on I get a message to call your number (which I won’t do again). I have tried Anna but it’s useless. This should have been a simple solution not requiring me to spend hours waiting for an agent.

• 
  CrayCray (@CrayCrayRules) reported 26 minutes ago

  @RogersHelps Mobile network

• 
  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 27 minutes ago

  @RogersHelps Yes, I was using the app and only got error messages. I got the modem set up finally after nearly 3hrs, 1hr hold yesterday, and multiple days trying. Your support member was amazing though once I got through. I spend a lot on your services, hire more people.

• 
  David Spence (@CTVdavidspence) reported 27 minutes ago

  When I worked for @Rogers, all of us had to take customer service training. Even those of us not in public facing jobs. That was more than ten years ago. Just something that came to mind as I spend my second DAY on hold with Rogers tech support.