Rogers outages and service status in Banff, Alberta

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Banff, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Banff, Alberta

The most recent Rogers outage reports came from the following cities: Canmore.

City	Problem Type	Report Time
Canmore	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

• 
  Jesse Beal (@Bealerhead) reported 1 minute ago from Banff, Alberta

  @TELUSsupport It took 2.5 hours to get through and help somewhat solve my issues of being overcharged $55 dollars a month for the last 4 months. Been talking to @rogers already about switching my phone and @shaw to see what their best plans are . 20 years of service you guys really don’t care

• 
  Aydin Odyakmaz (@AydinOdyakmaz) reported 9 minutes ago from Canmore, Alberta

  Thanks @AboutRogers for the misley $12.25 credit for an outage that I lost over $4k of potential business . I think I’ll be switching soon @rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheila🇨🇦C (@SheilaC17730851) reported 4 minutes ago

  @RogersHelps @J6273456386507 Nope. Unacceptable. Over 24 hours. Terrible customer service.

• 
  Gun Gnome (@GunGnome) reported 5 minutes ago

  @LukeCharbonnea4 @Rogers Kinda ****. Not sure what it's advertised at but we get like 10mbs lol But it's fine for what we're doing, including streaming TV. Would NOT be enough for many devices doing things at once though.

• 
  freebird2014 (@freebird20142) reported 6 minutes ago

  @RogersHelps Found a new cheaper cell service. Will be moving to it soon.

• 
  Gun Gnome (@GunGnome) reported 13 minutes ago

  @Battleship63 @Rogers Starlink would be better, yeah. As much as I'm annoyed with this 5G unit having frequent service interruptions I have to give it credit for being inexpensive. It's only $40 a month. It's also convenient because it's relatively small and I can take it anywhere with me.

• 
  Jennifer Drader (@jenniferdrader5) reported 13 minutes ago

  @RogersHelps @MerileeToo When you call there is no option for email support and the AI cant figure ot out, then just keeps repeating. Then I just selected internet and then get told there are higher then normal call volumes and to call back and then it hangs up

• 
  dl (@redrock1867) reported 14 minutes ago

  @RogersHelps @rogers as a client, it is unacceptable internet has been down for over 12 hours & Roger’s has unprotected critical internet infrastructure. Roger’s having no redundancy in case of outages is unacceptable & embarrassing for this company

• 
  Darren (@dpriest) reported 15 minutes ago

  @RogersHelps Actually, can I request AI help? Maybe a model not developed in house at Rogers.

• 
  mags (@magsdabomb) reported 15 minutes ago

  @RogersHelps what happened to your customer service? 20 year customer here and I cant reach anyone for help, you hang up saying youre busy and every chat disconnects. How am I supposed to get help? Its been a week of consitent trying. Ombudsman info please

• 
  Teckii2 (@Teckii2) reported 16 minutes ago

  @RogersHelps @Marvinmeentende Why does Rogers' hate their customers? Outage board not updated, no one at the call centre. NO Customer Service, No customers.

• 
  Bubba the Dog. (@eltigrethetiger) reported 29 minutes ago

  @NickPenaAlvarez @Rogers @TELUS Don't do it! Trust me. This was a criminal act. Telus has even worse service