Rogers outages and service status in Banff, Alberta

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Banff, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

• 
  Jesse Beal (@Bealerhead) reported 16 minutes ago from Banff, Alberta

  @TELUSsupport It took 2.5 hours to get through and help somewhat solve my issues of being overcharged $55 dollars a month for the last 4 months. Been talking to @rogers already about switching my phone and @shaw to see what their best plans are . 20 years of service you guys really don’t care

• 
  Aydin Odyakmaz (@AydinOdyakmaz) reported 18 minutes ago from Canmore, Alberta

  Thanks @AboutRogers for the misley $12.25 credit for an outage that I lost over $4k of potential business . I think I’ll be switching soon @rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Canadian Titan (@Canadian_Titan) reported 2 minutes ago

  @SzteinCreative @RogersHelps The best service I've had with Roger's is when the people on the other end aren't following the script and are genuinely trying to help me.

• 
  ♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported 9 minutes ago

  @RogersHelps @SNCTrader Check your dms I too have been having issues and I could use some help

• 
  Many (@many_876) reported 13 minutes ago

  @Raptors Your piece of **** gm should not have a job, member of kkk should manage or own basketball teams aka @Rogers

• 
  Melanie (@MellieLangie) reported 14 minutes ago

  @RogersHelps Hi again, I tried calling the customer service line just now and was once again told the customer service team was too busy, I should try again later then promptly disconnected. I’ve called 3 different days at different times. I’m genuinely curious if anyone is working there

• 
  Carol Tidd (@CarolTidd) reported 14 minutes ago

  @Rogers I have been on chat hold for 2 hours to find out why my internet has been down 3 days in a row for hours at a time, we work from home and this is unacceptable. Your plan to keep me on hold until I give up is wonderful customer service. Guess I am switching providers

• 
  sarah (@dawnthehorizon) reported 15 minutes ago

  @RogersHelps I understand how that may work for just making calls. But if my boyfriend or friends only receive texts via SMS or RCS, but I have no service to text them, how would me using wifi work? Because I’ve tried and it doesn’t send the texts

• 
  これは何の意味もありません (@TRSbizarro) reported 18 minutes ago

  @RogersHelps @towerguymatt And if you are unable to do so, leave this platform. You aren't even able to actually perform customer service here so what is the point of this page existing? its completely ******* useless.

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 19 minutes ago

  @RogersHelps To add to this, we’re in a heatwave, & cus the internet has been down, we haven’t been able to configure our smart thermostat. Not only couldn’t I WFH but our house is hot asf too. You’re quick to charge extra fees, yet your support and service are terrible

• 
  Jon Doe (@damier247) reported 23 minutes ago

  @RogersHelps hi, I was chatting with a support guy after waiting on the queue for a while, he told me he was reviewing the account and has since disappeared, the support persons name is Zakaria

• 
  Thomas Halkett (@thomas_halkett) reported 25 minutes ago

  @Rogers help us stop the face scan stuff. Be a real canadian lol scammers are gonna get us all. A.i can literally be used to hack us all