Rogers outages and service status in Banff, Alberta

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Banff, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

• 
  Jesse Beal (@Bealerhead) reported 15 minutes ago from Banff, Alberta

  @TELUSsupport It took 2.5 hours to get through and help somewhat solve my issues of being overcharged $55 dollars a month for the last 4 months. Been talking to @rogers already about switching my phone and @shaw to see what their best plans are . 20 years of service you guys really don’t care

• 
  Aydin Odyakmaz (@AydinOdyakmaz) reported 55 minutes ago from Canmore, Alberta

  Thanks @AboutRogers for the misley $12.25 credit for an outage that I lost over $4k of potential business . I think I’ll be switching soon @rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kaykay (@kskytte) reported 25 seconds ago

  @RogersHelps Good morning! Yes I have, a week or two ago. The person reset our modem on your end and said that should help. It did for a bit but I’m back to unplugging my modem to get things to work.

• 
  Your choice may not be mine & that's ok! 💙💚🌬 (@jmw52) reported 30 seconds ago

  @Rogers the downside of you now having the majority of broadband services to Canadians is that you have the shittiest customer service. Your agents might be okay but I'm sorry over an hour on hold to speak to an agent

• 
  CrayCray (@CrayCrayRules) reported 4 minutes ago

  Why is my Rogers down again!! #rogers @Rogers

• 
  sparkytor (@sparkytor) reported 8 minutes ago

  @RogersHelps We can’t connect cause the account is connected to a condo corp so we are in never never land. Queue just hit 62 minutes. We can’t put in the account number and since our phones aren’t with Rogers (thankfully) it doesn’t recognize number.

• 
  Tahseen Rahman (@Tahseen_Rahman) reported 9 minutes ago

  @tobi @Rogers A silent carrier update breaking hotspot with zero release notes, discovered while stuck in traffic — that's a genuinely terrible way to find out. Carrier software QA is some of the worst in the industry precisely because customers have nowhere else to go.

• 
  Dman (@mcmanus17) reported 11 minutes ago

  @RogersHelps Yeah our house isn’t getting signal. The phone modem is down too.

• 
  Anthony (@AnthonyDevPub) reported 15 minutes ago

  @Rogers STOP WITH THE FRICKIN TORNADO WARNINGS EVERY 30 SECONDS. THESE TELL ME NOTHING ABOUT WHERE THE STUPID THING ACTUALLY IS. UNTIL YOU START WITH REAL WARNINGS LEAVE ME ALONE

• 
  Sic @ Warmer Sun (@WarmerSun) reported 16 minutes ago

  @wealthmoose When @Rogers didn't pick up the phone the CRTC said they couldn't do anything, they cannot force a mobile phone service provider to provide a support contact that actually answers... but apparently they can impose taxes. What a clown show.

• 
  Jason Hoffman (@EMSIJason) reported 16 minutes ago

  I was wondering if @RogersHelps could advise as why on Xfinity box the Fox Sports 234 is so pixalated like old dial up. Been that way all the time. Is it a Fox issue?

• 
  TheWomanQueen👑 (@TheWomanQueen1) reported 17 minutes ago

  Ok so we’re going to have to deal with an outage every couple of years @RogersHelps??? Heck no, Iam cancelling my services!!! Unbelievable