Rogers outages and service status in Banff, Alberta

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Banff, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

• 
  Jesse Beal (@Bealerhead) reported 6 minutes ago from Banff, Alberta

  @TELUSsupport It took 2.5 hours to get through and help somewhat solve my issues of being overcharged $55 dollars a month for the last 4 months. Been talking to @rogers already about switching my phone and @shaw to see what their best plans are . 20 years of service you guys really don’t care

• 
  Aydin Odyakmaz (@AydinOdyakmaz) reported 59 minutes ago from Canmore, Alberta

  Thanks @AboutRogers for the misley $12.25 credit for an outage that I lost over $4k of potential business . I think I’ll be switching soon @rogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dodie (@michifme) reported 11 minutes ago

  @RogersHelps 1st never was asked about being former shaw customer and now even your app won't load. Been kicked out of support chat too. Now just give me a link or phone number to get someone here to bring new equipment or someone to call not chat with

• 
  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 11 minutes ago

  @RogersHelps Yes, I was using the app and only got error messages. I got the modem set up finally after nearly 3hrs, 1hr hold yesterday, and multiple days trying. Your support member was amazing though once I got through. I spend a lot on your services, hire more people.

• 
  Nesta ౨ৎ (@nestapendragon) reported 14 minutes ago

  As a country (Canada) I feel like we need to do something about how bad @Rogers customer service and tech support is. It is beyond unacceptably bad. I feel like this is practically a national issue.

• 
  Elizabeth Bryant (@wheelgirl77) reported 15 minutes ago

  @RogersHelps The outage page is working it says there isn’t one in my area or at my address but my service is down the modem is blinking yellow and I’ve done a complete reset my unplugging the modem from its power source and plugging it back in and it’s still down.

• 
  HockeyBusiness (@HockeyBusiness) reported 17 minutes ago

  Remember when Rogers offered buyouts to half their staff? Well, now, when Rogers customers call in to speak to support, you now get AI ASSISTANTS! Not even live agents! If it was an hour of frustration on the phone before, it's 10 times worse! UNACCEPTABLE! @Rogers

• 
  John (@sneaky2255) reported 19 minutes ago

  @RogersHelps what's going on in Brampton ON? Internet is down and I've seen a few others say they're facing the same issue but there's nothing on your outage map.

• 
  Paul Tonsaker 🇨🇦 (@PrisonBull) reported 20 minutes ago

  @Canucks @Rogers The fans would like to see how the draft and trades get decided upon and how they go down. It is my second most interest apart from the on-ice product.

• 
  Levi (@ridethevibes29) reported 23 minutes ago

  @Rogers @Sportsnet FIRE YOUR ******* CAMERAMAN HE HAD THAT **** IN THE CORONA ROOFTOP PATIO

• 
  A Kar (AKK) (@AjumaKar) reported 25 minutes ago

  @MapleLeafs @Rogers the best thing this organization can do id to shut down all the sports radios.too many clowns

• 
  Martin (@O_Grech_kin) reported 28 minutes ago

  @RogersHelps I hope this works because I started speaking with technical and it has sent me to the further issues I’ve been experiencing