Rogers outages and service status in Banff, Alberta

Problems in the last 24 hours in Banff, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Banff, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Banff, Alberta

Latest outage, problems and issue reports in Banff and nearby locations:

• 
  Aydin Odyakmaz (@AydinOdyakmaz) reported 15 minutes ago from Canmore, Alberta

  Thanks @AboutRogers for the misley $12.25 credit for an outage that I lost over $4k of potential business . I think I’ll be switching soon @rogers

• 
  Jesse Beal (@Bealerhead) reported 23 minutes ago from Banff, Alberta

  @TELUSsupport It took 2.5 hours to get through and help somewhat solve my issues of being overcharged $55 dollars a month for the last 4 months. Been talking to @rogers already about switching my phone and @shaw to see what their best plans are . 20 years of service you guys really don’t care

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gio (@giovexpo) reported 2 minutes ago

  @RogersHelps Ok You Convinced Me Before I Cancel My Service. I will Call Them

• 
  Ranjan Soni (@_RanjanSoni) reported 4 minutes ago

  @stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes

• 
  💖✨Wendy✨💖 (@napruneat) reported 7 minutes ago

  @RogersHelps Hi, the picture was going the same as Todd's screenshot was as I was watching the Montreal game last night, hopefully it will be resolved by the Saturday night hockey game. I went on X to see if anyone else was having the same issues.

• 
  Andrew d. (@Werdnah) reported 8 minutes ago

  So @Rogers @RogersHelps, With us experiencing a lot of home internet issues & after being told your tech support is open until 22:00 local time when I call in well before that time your automated system ends the call because you guys aren’t willing to handle customer issues ?

• 
  Ranjan Soni (@_RanjanSoni) reported 18 minutes ago

  @RogersHelps All I need is the wifi calling isn’t working. When I turn it on I get a message to call your number (which I won’t do again). I have tried Anna but it’s useless. This should have been a simple solution not requiring me to spend hours waiting for an agent.

• 
  Ingeniator (@1ngenious) reported 19 minutes ago

  @MikeDelpieroX @for_vaughan @RogersHelps Sounds like blatant fraud and misrepresenting the term "customer support" even "help" for fucksake.

• 
  Zesty Italian (@twoopmasta) reported 20 minutes ago

  @vladdystepdaddy @Sportsnet Thank god I’m not the only one experiencing this, literally been happening FOR MONTHS you’d think the way @Rogers is gouging people for these services they’d fix an issue like game having no sound. Genuinely pathetic excuse of a company.

• 
  BrianM (@briangm11) reported 21 minutes ago

  @RogersHelps - First time ever, we've been stood up by your technician. Appt window was noon-4pm. No phone call either. What next? Suppose I need to spend another hour or so calling your "support" line. Ironic the only call received today was from Bell Marketing.

• 
  Elizabeth Bryant (@wheelgirl77) reported 25 minutes ago

  @RogersHelps Service is down in Whitby on Waller Street. Outage map is also down. Any info or ETA on this?

• 
  Esselment (@njdessie) reported 26 minutes ago

  @letaindomain @Rogers Don't do it!!!!!! You will be on the phone trying to fix the bill for months!!!!!