Rogers outages and service status in Cochrane, Alberta

Problems in the last 24 hours in Cochrane, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cochrane, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Cochrane, Alberta

Latest outage, problems and issue reports in Cochrane and nearby locations:

• 
  Janet Robillard (@Dylan18Janet) reported 3 minutes ago from Cochrane, Alberta

  @RogersHelps my husband purchased NHL live recently only to find out today that our Sportsnet account is covering NHL games. Can you issue a refund to us because this is not right and we had no idea SN was going to offer this. Thanks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 3 minutes ago

  @RogersHelps This is how stupid AI is . Turn this BOT off an actual person should know that after 7 hours and 4 chat connections we’ve done that about 30 times….

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 4 minutes ago

  @RogersHelps @armsyASD You should contact @CCTS_CPRST to lodge a complaint. It is an effective way of resolving matters. Good luck and sorry for your loss.

• 
  Tom Royce (@TomRoyce) reported 4 minutes ago

  @CanadasLeafs @Rogers Sounds like the customer service VP got their start with Canadian Medicare.

• 
  George Graham (@rockinpessimism) reported 6 minutes ago

  @MrsDrBee @Rogers In my entire working life, I *never* had an employer that didn't have a coffee area and free tea/coffee for staff.

• 
  We're Offended You're Offended (@wereoffended) reported 6 minutes ago

  @Rogers what in the actual F? Your super sweet AI phone garbage is broken. Can't actually do anything. When I try to actually get in touch with an agent, call volumes are to high. FOR A WEEK. Hey @TELUS how you doing?

• 
  Cal Lindsay (@Cal495) reported 7 minutes ago

  Hey @RogersHelps I need help from a human. My gateway modem is dying a slow death and I need a new one. Tried all the fixes your unhelpful chatbot suggested. None worked. Spent 1.75 hours on your tech support line. Call dropped. I just want to talk to a real person please!

• 
  Muthyam (@MovieMuthyam) reported 10 minutes ago

  @RogersHelps My current home Wi-Fi service is really poor - it's using a wireless SIM card modem. Before I completely cancel my plan, I’d like to try switching to a regular, wired home modem to see if the connection improves. Is it possible to swap my hardware to a traditional modem setup?

• 
  sjf (@SJFlet1717) reported 14 minutes ago

  Problems when my phone is entitled to an upgrade. Can you please assist @Rogers

• 
  Dave Dickson (@Dkcdickson) reported 14 minutes ago

  @RogersHelps And I wait hours on hold with no help

• 
  justistruth (@justistruth) reported 15 minutes ago

  @SlapshotShibe @Rogers , @Sportsnet really sucks that you are taking away from the people out west. Edmonton, Calgary, Vancouver, big fan of the fan960. shame you closed it down. i listen and watch plenty from Bc. now you raise prices and even cut the coffee on the remaining people working. i am sad because this year i may not hear or see any Flames broadcasts or radio. Why would i want to support that? seriously considering not streaming. the quality is not good. yet you partnered with Prime this year. serious question here will the stream improve this year? i doubt it because i have not seen an improvement since i started streaming Flames games. oh well! i do hope you lose money this year. maybe then you will realize you need the people to support the product.