Rogers outages and service status in Cornwall, Ontario

Problems in the last 24 hours in Cornwall, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cornwall, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ARKN (@imaginovationz) reported 9 minutes ago

  @Rogers I would like to file an official complaint against 'Youssef - Rogers specialist ' Reason being : He did not resolve my issue, he did not provide me an explanation of my questions and he has ended the call without. This is unacceptable . Rogers has been unfair in most of his billings and they charge customers left and right - with 0 visibility on how to raise a dispute.And on top of it, their specialists behave in this unruly manner, when customer complain about this unfair billings. Is Rogers out to loot their customer money ?

• 
  Richard Miller (@Millergram33) reported 12 minutes ago

  @RogersHelps I have a malignant brain tumour, your company is not customer service friendly at all!!

• 
  Ryan Kelly (@nolookdroppass) reported 15 minutes ago

  What is happening with @Rogers right now? Havent been able to get through to the help desk for 10 days and log-in authentication is on a loop. Insane.

• 
  Jimmy Korderas (@jimmykorderas) reported 15 minutes ago

  Was on hold with @Rogers for 2 hours yesterday before getting hung up on an hour and 20 minutes today waiting to speak to a costumer representative. I don't want an AI conversation. I don't want to email anyone. I want to speak to an actual human to help me with my issue.

• 
  Jd (@ProfesorRefer) reported 19 minutes ago

  @JayGenXer @Rogers I refuse to ever deal with them, the worst company ever.

• 
  Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported 19 minutes ago

  @JayGenXer @Rogers @Rogers has gone to the shits! My wireless home phone needs to be reset every day in order to make calls. Then the other person complains my voice is gargled!!! Dropped calls on cell and when I call for support I’m on hold for 2 hours then I give up!

• 
  Chris Arnold (@ChrisArnold33) reported 30 minutes ago

  @RogersHelps It takes hours to get through tech support and days to get someone out. It just happened randomly and I’ve seen before when the outage detector says no outage when there is one.

• 
  Adam (@Adam_LPARMY) reported 30 minutes ago

  @JayGenXer @Rogers Happened to me yesterday actually lol I was waiting for “customer care “ they really dont care at all

• 
  Robert Jones (@robert12jones) reported 32 minutes ago

  @LeafsLose1967 @Sportsnet @Rogers I know the criminals increased the price from 24.99 to 29.99 per month as well. An absolute rip off based on the garbage on the field.

• 
  Allan 3 (@Agent365) reported 37 minutes ago

  @RogersHelps Thanks. If I could solve the problem through the AI agent, I would have already done that through the Rogers app or online. When I pick up the phone to dial Rogers, at that point it should be a human ready to help for issues that can’t be solved through the app or online.