Rogers Outage in Creemore, Ontario

@RogersHelps I have no complaint with the individual who asked the question and was just doing their job. I do have issues with asking people why they’re canceling their service. If they don’t offer a reason, they shouldn’t be asked. It’s that simple.

My 95 yo mother-in-law is in palliative care. My wife tried to cancel her phone and cable today. Both Rogers and Bell made it incredibly complicated. The Rogers rep asked her why. She broke down on the phone (you can’t even cancel in person). Do better, @RogersHelps.

@Rogers I was in a call till 5pm & my phone started dying. The Rep told me i was to receive a email. But was not able to get a response or a Email appointment. Help ?

@Rogers sent me a Text with a Link for an 80.00 CAN reward for being a Loyal customer - sure looks like a phishing attempt. Be careful what you open on your devices. #Hacked ?

@RogersHelps out in collingwood . Installed new modem, veero devices... same complaint, same shitty service. Please don’t expect a payment.

@IamLeafAnn @Rogers Ridiculous. When I moved north it was complicated for me to get cable here in my downstairs apartment, I was on the phone for hours. Been a long time customer they owe me a better deal!

Hey @RogersHelps, I'm in London, southeast quarter and have been getting intermittent latency issues for the past few hours. I'll call it in tomorrow if the issue persists and prevents me from working, but thought you might want to notify the techs in case its a wider outage.

@RogersHelps @bwgreen999 Small suggestion. Maybe considering your customers have already been put out not having their service, maybe instead of putting the burden on them to chase after compensation, give everyone a credit for the time without services?

@RogersHelps You guys down in London? All my friends with Rogers are experiencing horrible service.

@RogersHelps Thanks for the corporate double talk. I’m not interested in excuses. I want results. The only service that is down in this neighbourhood is yours. Let me know when you decide to do your job. K2G 6W1

I can't even watch anything with my kids because the ****** @Rogers internet buffers and freezes like hell every night after 7PM because they refuse to fix the overloaded node in my neighbourhood.

@SNBets @Sportsnet @Rogers Instead of promoting dreaming about gambling to make money and killing my sports viewing experience with poor produce and lame host delivery betting segments How about promoting working and self-respect to make money?

@Rogers please ask Kevin Kieth if a warm transfer to a team manager in customer service should take over 35 minutes in a queue. Do the staff not know what a warm transfer is? Or do they want to keep us waiting till we drop off? No accountability in Rogers that I can see.

@RogersHelps is there an internet outage in Scarborough ON today/this evening?

Dear @rogers. Your customer service sucks. We’ve been without service since Saturday. We can’t even call 911! it took you 4 days to even acknowledge a problem, and still no updates or expected eta for restoration. Neighborhoods on bell have been up since Sunday. #switching

rogers moment when the internet goes down for 20 minutes for the 500th time a week @Rogers GET GOOD AT NOT GOING DOWN 500 TIMES A WEEK