Rogers Outage in Denfield, Ontario

Another Friday, another #Rogers internet outage. It's amazing - I actually made it a whole 2-weeks without having to call @RogersHelps for assistance. I was assured that "work in my area" had addressed the issue - Guess not. It's fine, I'll tell my employer to wait . . . Again.

@rparkington @Rogers @MapleLeafs Can’t get Bell TV or Internet in my part of the city. Old phone lines mean spotty service!

Are you ******* kidding me @RogersHelps ?? Internet down during the playoffs. You guys SUCK!!!

@RogersHelps Unless you do something about your truly shittastic rural internet, **** off. I'm trapped into using you because Bell doesn't serve me at all. I pay $500/month for your ******* crappy service and all you ever say is "sorry". **** off. I lost a day's work thanks to you.

@RogersHelps when is service expected to be back up?

Nobody here has been able to send or receive any calls today. No cell service at all. @RogersHelps why is this taking so long?

@Fidomobile @Rogers There is an outage, Canada wide, for both Fido and Rogers. Estimated time of return: 5pm EST.

@RogersHelps what’s going on with phone service on Mobile?

After 45 minutes of computer updates, my internet goes down. Thanks @Rogers 🙃

@oxysnice @Rogers If you do switch back to Bell make sure your last bill doesn’t have Rogers owing you money, you’ll never get it back. Three months and they still haven’t paid me what they owe me.

@RogersHelps any update on the outage?

@RogersHelps Thank you ... it’s so frustrating wanting to watch the news and not being able to. Never had this issue with legacy cable ..... EVER , but I was forced to switch when I moved !!

@RogersHelps do you offer the USA Network with your service?

@RogersHelps is there service disruption today? No wifi in my house RN.

@RogersHelps you suck! Ignite sucks. You can’t maintain our service. What am I paying almost $300 a month for? Planning to leave because you can’t keep ignite connected at night. I have been up all night and can’t keep you going. #rogersignitesucks

@Rogers you suck! Ignite at night sucks. You can’t keep us connected for even one whole night. Looking to leave soon. Why pay for such a poor service. #donewithrogersignite

@Rogers 2.5 hours in, no resolution to cell phone problems. Get a ticket and call back in 24-48 hours and maybe we will have a solution for you!!! Great service!!!

@Rogers once again worst customer support ever. Just trying to link my daughters birthday Apple Watch to cell phone. Now 2 hours in and no one can say why or how I can change my cell phone plan!!! Time to look at another provider?? Anyone got suggestions for provider in Canada?

@RogersHelps Unfortunately yes you are. Forced from cable service to digital (Ignite)

@RogersHelps @edjackman It still does not negate the fact that you will no longer offer your cable services as per my contract. You simply cannot force someone to upgrade because the company has decided they only want to offer digital services. What kind of customer service is that... ?

@Rogers I been trying to cancel my account since 4 months ago for my business internet .Once l explained to them they will disconnect the line .You guys need to train your employees or are you training them to do that

@RogersHelps @Rogers my internet is always up and down. Live chat said 25 min wait. Had me waiting over an hour to only get disconnected. Still waiting with live chat……. Premium price for mediocre service.

@Rogers my internet is always up and down. Live chat said 25 min wait. Had me waiting over an hour to only get disconnected. Still waiting with live chat……. Premium price for mediocre service.

@Rogers Over the course of the entire pandemic your wifi service has been horrible randomly losing connection constantly it wouldn’t be such a issue but the fact that I’m paying $100 a month for wifi connection that barely holds up doesn’t really scream number 1 in Canada to me.

@RogersHelps hello. Is there an outage in Woodstock Ontario

@RogersHelps no internet in L4W area of mississauga. What's the issue and when will this be resolved?

@Rogers You guys have the worst internet-wifi and I’m tired of calling to get it fixed, and I’m in a contract 🙄😩

@michaelsecom @RogersHelps Mine worked, but generally speaking rogers is garbage. Poor service terrible customer service.

Got another Q, @RogersHelps : No longer receiving CNBC - U.S. programming. Switched to the “World” broadcast sometime between Friday & Monday. Did a carriage agreement expire/change? Just curious. Thanks. (In Ottawa. Ignite customer. Up earlier than most.)

@Rogers NO. Let’s Rephrase - due to Content rights Rogers viewers will see CNBC world. Why didn’t Rogers advise viewers that we would miss 2 weeks? Spoke to Customer service live and chat- both lying about DDOS. #RogersCNBC