Rogers outages and service status in Derby Junction, New Brunswick

Problems in the last 24 hours in Derby Junction, New Brunswick

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Derby Junction, New Brunswick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christian (@xXxCMANxXx) reported 6 minutes ago

  @Rogers Somehow my cellular service for my watch is gone , and I’ve been paying for it for years .. don’t even know how long it’s been cut off but I’ve been paying for it

• 
  Matt Muszynski (@mattmuszyn) reported 9 minutes ago

  @RogersBiz @Rogers This has been going on for months. You sent me two QR codes via Purolator, both failed and when I asked for replacements, they never came. I have a photo of the error screen from the last one I received as proof. Now I’m being told they’re “past their due date” and nothing can be done, yet due to your own negligence, I’ve been running to in-store Rogers business locations and sitting through hours of hold times just to get this sorted. And somehow, I still received another QR code just last week that also didn’t work. So how exactly is this past its due date when you’re still sending them out? Now I’m told no replacement is coming and there’s nothing that can be done. That’s not an answer. I’m a loyal business client who has spent thousands with Rogers, and this is what I get, months of runaround, unprofessional staff and a 72-hour wait just to speak to a supervisor. Mistakes happen, but from a company like yours? Sort this out please.

• 
  Old Woman’s Chair (Grandma ZZ) (@JustCanadianGal) reported 12 minutes ago

  Oh @Rogers, not at home; can’t get customer service direct you to the web that cannot help the telephone system -no one’s home… did machine hang up on you? Yes. Every time in the past three months.

• 
  KapitalKat🇨🇦 (@kapital_kat) reported 13 minutes ago

  So Rogers is going to lower their prices now, right? Right?? Half the employees and NOT lower their prices? Horrible blasphemy bullshit @Rogers #cancelyouraccount

• 
  The Handlebar Gamer (@RSDCDN) reported 14 minutes ago

  @Garnet_2203 @Rogers It’s too slow. Both are ****. This sucks.

• 
  Alper Dama (@alperdama) reported 17 minutes ago

  @RogersHelps @RogersHelps I sent you a detailed DM with my full account info, case numbers, and evidence. Your response? An AUTOMATED BOT directing me to the same broken chat that disconnected me 3 times. You asked me to DM to hide this from the public. You never intended to help. CCTS complaint filing. See you there.

• 
  Michael Mahoney (@MikeTheNavyGuy1) reported 21 minutes ago

  Pretty disappointed to see this from @Rogers Been a customer for over a decade. Not sure I'll stick around with them after seeing this.

• 
  DegenApeDev (@DegenApeDev) reported 23 minutes ago

  @JimmyNewclaw @Rogers I was against them since they started this merger ****, I thought for sure the CRTC was gonna block it.

• 
  Palvinder (@ppsgrover) reported 24 minutes ago

  @RogersHelps @RogersHelps @Rogers Unfortunately Customer Care Team is not able to help me much so I am requesting you. Please make sure nothing is charged extra to my account since I already paid regular amount of $64.40 #Rogers #CustomerService

• 
  Kevin (@Kevin_C889) reported 27 minutes ago

  @Rogers @VojvotkinjaSRB @rogers Why was my service cancelled without my consent or knowledge. How could this happen. Who approved it. How is this possible. Now I don’t have services. What is this unbelievably bad experience