Rogers outages and service status in Echo River, Ontario

Problems in the last 24 hours in Echo River, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Echo River, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Echo River, Ontario

Latest outage, problems and issue reports in Echo River and nearby locations:

• 
  Pauly C (@PaulCarriere77) reported 13 minutes ago from Echo River, Ontario

  @Rogers I cannot believe how awful not only the last few days has been, but the last 2 months. Your customer service has been atrocious. I was on the phone with you guys over two hours over a $26 over charge that you weren’t going to give me back until I threatened to leave.

• 
  Pauly C (@PaulCarriere77) reported 45 minutes ago from Laird, Ontario

  @RogersHelps @Rogers The credit you give should be enough to win back my trust. A $10 credit isn’t enough to make up for the $200+ I missed out on yesterday because of your incompetent service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanka Jayasundera (@Zenblime) reported 2 minutes ago

  @RogersHelps i followed up with them through the chat and they told me to open another one which I did and that got rejected as well. The solution your organization puts forward is to repeat the same thing over and over again until I get bored. Not for your organization to resolve. Real class

• 
  Marni Miller 🇨🇦 (@miller5252) reported 3 minutes ago

  @Rogers is happy to string you along for 45 minutes passing you from one rep to another and then hang up on you. No way to reconnect. They want you to give up and not call back. How about I switch to Telus?

• 
  CasPer Anton (@Cas_33_Per) reported 4 minutes ago

  Hi @RogersHelps, I was charged a $70 “Transaction Fee” for a single declined pre-authorized payment. This seems disproportionate — can someone review and help waive/reduce this? Thanks.

• 
  ChristopherJames (@Chrislovesjays) reported 6 minutes ago

  @Sportsnet @Rogers - Oh just another friendly email from Rogers... Sportsnet going up yet again!! 34.99 $$$ as of September 1.... For **** sakes Rogers! #robbery

• 
  AF (@Stu10171017) reported 7 minutes ago

  @RogersHelps After spending so much time with me and then putting me on hold multiple times and then after getting disconnected I don’t know why they would not call me back. They knew the issue wasn’t resolved.

• 
  Regulus Coeur (@CoeurRegulus) reported 7 minutes ago

  @mario4thenorth @Rogers clean up your act or I'll be cancelling my mobile account after 25 years as a loyal customer.

• 
  magenta72 (@valleylily56) reported 8 minutes ago

  @Rogers Too many scam calls are getting through. Calls are being spoofed so they look like real calls with no spam warning from Rogers. Calls claiming Visa charges, service denial telling people to speak to someone to resolve issues. This is unacceptable!!! @CRTCeng

• 
  JayT (@jtersigni) reported 9 minutes ago

  @Bell_Support 6 months into my new cell phone service and I'm hit with a plan increase already. Absolutely ridiculous. Customer service tells me my account is too new for a loyalty discount - not too new for a price hike eh? Unbelievable. @RogersHelps - you guys paying attention?

• 
  Paul R (@doonboy) reported 10 minutes ago

  @RogersHelps So your agent could not fix it. Ticket number C214299306

• 
  Chris Brothers (@chrisbrothers) reported 14 minutes ago

  @RogersHelps Not really! Poor customer service = lost customers!