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Rogers

Rogers Outage Report in Fort McMurray, Alberta

Why is my Rogers service not working?

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Fort McMurray, Alberta

The most recent Rogers outage reports came from the following cities: Fort McMurray.

CityProblem TypeReport Time
Vancouver Internet 6 hours ago
Angus Internet 6 hours ago
Spruce Grove TV 7 hours ago
Newmarket Internet 7 hours ago
Toronto Total Blackout 8 hours ago
Edmonton TV 9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • deltatux
    deltatux (@deltatux) reported

    @RogersHelps, it's been 6+ days of no Internet service for me. Next time, if your #GPON service is not ready for prime time, don't force ppl to upgrade as I'm now out of service because of the upgrade. Old #RFoG service worked just fine before.

  • Richard88611795
    Richard Price (@Richard88611795) reported

    @RogersHelps Our internet is out still. I share a house with other people. The outage not only disrupted our tv computer and so on What about those users not on Rogers who rely on wifi that's not there. Now I am burning up $$ and data usage from my own carrier. Who is going to pay that.

  • DaleV73
    Dale (@DaleV73) reported

    Been seeing a bunch of @LedcorGroup vehicles on behalf of @Rogers in the area (before the outage as well.) No notification of construction in our area yet they're there. What is this about? Perhaps Fibre Optic in our area? @RogersHelps

  • CdnMagyar
    MagyarCdnGal (@CdnMagyar) reported

    @RogersHelps She got help resetting the box and it’s working now. Thanks!

  • RedHeadChickie
    ~Sheila~ (@RedHeadChickie) reported

    Hey @RogersHelps - 4 business days without a working landline is unacceptable. Are you going to pay some of husbands @Telus bill since he is paying for minutes and data because of your **** up? #RogersSucks #NoPhoneAtWork #ThisIsNotOK

  • cosmochyck
    Cosmochyck (@cosmochyck) reported

    @Rogers so second outage in 2 years, caused internally AND I've never had the speeds I have been "guaranteed" over and over again.

  • shit_dist_urber
    The **** Disturber (@shit_dist_urber) reported

    Got an email from the #CEO of @Rogers @RogersHelps to tell me "Our network is fully operational to the standards you have come to expect." I don't remember expecting my Ignite TV to glitch every 2 or 3 minutes. But it's been so long I can't remember the time before the #troubles

  • Liam13135
    Liam1313 (@Liam13135) reported

    @Bob_Allan1 @AboutRogers @Rogers I had Rogers Legacy, went to Ignite and back to Legacy in 15 days. Having Bell home Phone on their legacy LAN allows you phone to work even in an electrical outage.👍 The legacy doesn't allow home phone to work in an outage at all. WIFI runs the home phone on Ignite. 👎

  • ashtoom
    Thomas Rodgers (@ashtoom) reported

    @Rogers @RogersHelps how's the compensation going to work? I just got my bill for August with no adjustments to it. I have two phones and internet. The phones without service for 2 days and internet for more. Am I getting a credit for each service or just a blanket credit?

  • Debisme27
    Debbie 🍁 (@Debisme27) reported

    @RogersHelps Hi Rogers. Thanks for the message. I haven't had any issues today, for the 1st day, but apparently you've been sending emails to customers about the issue and I haven't received a single one. How is it I'm not getting those emails? You email when my bills are ready.