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Rogers

Rogers outages and service status in Fort McMurray, Alberta

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Fort McMurray, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Fort McMurray, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fort McMurray, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • LynnePelser
    Lynne Pelser (@LynnePelser) reported

    @alancross @Rogers I think their consistently long waits and poor customer service, are intentional. That way, customers simply don’t call. @Rogers is a communication company. If they wanted to provide better service, they would.

  • CPost2020
    CPost2020 (@CPost2020) reported

    @RogersHelps After 65 minutes on hold I gave up and resorted to X. If there is that much crime in Ottawa it takes that long to even speak to someone, we have a more serious issue than most realize.

  • pattersonbrands
    Richard A. Patterson (@pattersonbrands) reported

    @RogersHelps A small square box,,, "XiOne-SC (B)" unsure what it is (modem or repeater or TV?). Residential. Service is cancelled, resident/account holder has passed away.

  • doonboy
    Paul R (@doonboy) reported

    @RogersHelps Wifi calling not working so only way to fix it is by contacting an agent. Even your AI agent said that. Apparently it has to be reprovisioned.

  • barrieguynow
    barrieguynow (@barrieguynow) reported

    @jsam10983741 Oh wait. @Rogers will pretend to help you. It is called @RogersHelps. Good luck. Might get thru by the 3rd day.

  • Goodwaaan
    Dave (@Goodwaaan) reported

    What is the next step to resolve an issue @Rogers ? I literally cant even get on hold in your queue . Is the next step the ctrc ?

  • Janniedivahh
    IG:akinola_jane (@Janniedivahh) reported

    Part 2 of 4 - The next day, he arrived but said he didn’t have the required installation kit and would escalate the issue. Four days later, I still have no internet, no update, and no installation date. @Rogers

  • busterbuck123
    John Doe (@busterbuck123) reported

    @alancross @Rogers You mean the offshoring of customer service jobs isn't helping you? Rogers said it would.

  • thesaleshole
    Mark (@thesaleshole) reported

    @RogersHelps Actually almost 2 hours before I spoke with someone. It’s not professional for your customer service representative to say “yup” instead of “yes” or “correct.”

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps I just waited 2 hours for online chat tech support to have Yassine end the conversation abruptly. How do I get tech support on mobile without waiting another 2 hours?