Rogers outages and service status in Frankford, Ontario

Problems in the last 24 hours in Frankford, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Frankford, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Frankford, Ontario

Latest outage, problems and issue reports in Frankford and nearby locations:

• 
  semi-treated mental illness (@bumovaries) reported 16 minutes ago from Quinte West, Ontario

  Hey @Rogers are you going to do anything for the thousands of essential workers depending on your wireless service during this outage?

• 
  semi-treated mental illness (@bumovaries) reported 28 minutes ago from Quinte West, Ontario

  Hey @Rogers are you going to give me a bill credit for the amount of ******* work I'm missing because of your outage? It's not like I already pay you $130 a month or anything!

• 
  Stephanie (@StephCatherine3) reported 29 minutes ago from Quinte West, Ontario

  How do @Rogers customers get money back for the time without service? #ExpensiveForWhat

• 
  not telling 🇨🇦❤🇺🇸 (@redneckcdn) reported 40 minutes ago from Belleville, Ontario

  @Rogers Belleville ON im struggling with phone calls especially data usage. Says full signal but thats wrong! Have to put on airplane mode and off to get data

• 
  semi-treated mental illness (@bumovaries) reported 53 minutes ago from Quinte West, Ontario

  @Rogers overcharges for a ****** service that barely works even though it's an essential service and they could afford to charge less!! Gross corporation!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MMA WEEDIES (@MMA_WEEDIES) reported 3 minutes ago

  @Rogers you are absolute scum. I've never used your services, but you still think I should pay money? What you are doing is illegal. You owe me money.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 4 minutes ago

  It's now been over an hour on music hold with @Rogers @RogersHelps. Aren't oligopolies great. No need for customer service. No wonder so many people are cutting the chord and leaving cable TV. Something for me to consider and they think my time is worth ZERO.

• 
  Erin Casey 🇨🇦 (@erinislearning) reported 5 minutes ago

  @SaneeshVS16 @RogersHelps Internet has been extremely spotty impacting all devices and TV in Barrie. Cell service for hotspots is not strong either which is usually a sign of a major Rogers issue.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 9 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!

• 
  Tom Nesbitt (@TomNesbitt19) reported 13 minutes ago

  @RogersHelps Thank you for your help I thought it was today my mistake. I'm looking forward to the @MapleLeafs Draft selections ##LeafsForever GO LEAFS GO

• 
  Mars Bar (@bakshrocks) reported 16 minutes ago

  @RogersHelps @PearlJamPat Hey Rogers: This type of sales solicitation needs to stop. I don’t open the door, if they see me outside, they harass me non-stop. Asking personal questions and BS rates. I start off nice but that quickly changes when they don’t leave. The people you hire are the problem!

• 
  Jennifer Leigh (@WriteLinesInk) reported 16 minutes ago

  @RogersHelps For the maximum amount of data on the plans that you had at any given time still only getting 11 gigs. Was it two gig data notification in 13 years I only approached two kids never mind 55 three times. And yet given this 10 gig nonsense that you offered me I run through that

• 
  Trizent (@Wizalters) reported 20 minutes ago

  @RogersHelps currently 84 minutes into a call with internet down in my area not just my residence. Wants to charge me a fee to have a tech come out? Huh? It's at least the block (others on block no internet). St Albert, AB. No insight, no solutions, just eat up my time.

• 
  Alex Gatzos (@AlexGatzos5855) reported 21 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps For a communications Co. it sucks at communicating with its customers

• 
  Matt 101® (@MATT__101) reported 26 minutes ago

  @RogersHelps I did and still nothing. I've been on home with the technical support for an hour and 22 mins I'm still currently on hold why is this taking so long.