Rogers outages and service status in Grafton, Ontario

Problems in the last 24 hours in Grafton, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Grafton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Grafton, Ontario

Latest outage, problems and issue reports in Grafton and nearby locations:

• 
  Elizabeth L Jenkins (@ElizabthJenkins) reported 7 minutes ago from Alnwick/Haldimand, Ontario

  @eagles5o7 @Rogers Same here! I've just had totally inept service!

• 
  smccaughey (@smccaughey) reported 30 minutes ago from Cobourg, Ontario

  @AboutRogers @Rogers Use of the term "intermittent" is not a good description of the service I had today. I had NO service ALL DAY.

• 
  Camille Chambers (@camille31712987) reported 38 minutes ago from Cobourg, Ontario

  @RogersHelps I'm always reaching out! And Rogers is not doing anything to fix the problem. @RogersHelps keep sending me around and around like am a fool! I'm tired of this now. Please remove the $549 off my account because I sent back your smart home Monitor already!

• 
  Elizabeth L Jenkins (@ElizabthJenkins) reported 39 minutes ago from Alnwick/Haldimand, Ontario

  @RogersHelps So yesterday I do an order for wireless home internet in your Chat. I get a conf# and promise of email w/i hour with appt time. No email. I call today & order was CANCELLED bc they phoned an old defunct # not the # I pay you for each month!? So they just cancel? WTF

• 
  smccaughey (@smccaughey) reported 49 minutes ago from Cobourg, Ontario

  @RogersHelps @Rogers "Interruption" makes it sound like it's a minor issue. This is not minor. And you should be providing updates every hour at least. And an honest ETA for restored service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported 3 minutes ago

  Rogers just called me, I asked them why? They hung up instead ... great customer service you got going on @Rogers -- if you were wanting me to switch this is not the way

• 
  heather (@howisthismylif) reported 4 minutes ago

  @JayGenXer @Rogers There is never a situation where this lack of customer service should be tolerated. Complete disrespect for their customers & their time. Rogers doesn’t deserve a single penny from Canadians.

• 
  Richard Miller (@Millergram33) reported 5 minutes ago

  @westcoastgirl1 @Rogers I wouldn’t switch, horrific customer service. Try getting in touch with a real person, not in a chat session, completely impossible

• 
  DUHMEZ (@duhmez) reported 6 minutes ago

  @UnpluggedRetro @RogersHelps Just tell her to tether Wi-Fi to her phone. It's easy. No problem. There's no reason to lose Internet

• 
  DJ Damon (@dJ_damon_) reported 11 minutes ago

  @evak73 @RogersHelps Yup, @Rogers doesn’t give a **** about their customers

• 
  Banana King (@BananaKingonX) reported 12 minutes ago

  @JayGenXer @Rogers Just go straight to the @CCTS_CPRST. Don't even waste time with Rogers' "customer service". You won't believe how fast they accommodate you after you file a complaint.

• 
  The Boxing Advocate (@boxingadvocate) reported 14 minutes ago

  @RogersHelps @Rogers I have an issue that can’t be resolved online or by an AI assistant. I need to talk to a human. I’ve called five times and every time I’m given a message that due to “extremely high call volumes” you are unable to take my call. What am I supposed to do here?

• 
  RobTheBeaver 🍁🏒 🥓 (@robthebeaver) reported 18 minutes ago

  @JayGenXer @Rogers I’ve been trying to call, but the AI just keeps telling me to try again later. Now I have to go to a physical store just to remove one of the add-ons. @Rogers sucks.

• 
  LifestyleDigs (@TheLifestyleDig) reported 27 minutes ago

  Tried to do an online purchase with my @Rogers Mastercard and they sent me a text security code to complete the sale. Waited and waited. It never came. Used a different form of payment. Nearly 2 hours later Rogers finally texts me the code LOL! Talk about timely - NOT!

• 
  Doug Rempel (@dougjrempel) reported 31 minutes ago

  @RogersHelps Too late for that… I stayed on hold for over an hour and finally had someone help me! Your company responses are too slow and wait times are too long. There needs to be some drastic changes