Rogers outages and service status in Grafton, Ontario

Problems in the last 24 hours in Grafton, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Grafton, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Grafton, Ontario

Latest outage, problems and issue reports in Grafton and nearby locations:

• 
  Camille Chambers (@camille31712987) reported 9 minutes ago from Cobourg, Ontario

  @RogersHelps I'm always reaching out! And Rogers is not doing anything to fix the problem. @RogersHelps keep sending me around and around like am a fool! I'm tired of this now. Please remove the $549 off my account because I sent back your smart home Monitor already!

• 
  smccaughey (@smccaughey) reported 17 minutes ago from Cobourg, Ontario

  @RogersHelps @Rogers "Interruption" makes it sound like it's a minor issue. This is not minor. And you should be providing updates every hour at least. And an honest ETA for restored service.

• 
  Elizabeth L Jenkins (@ElizabthJenkins) reported 34 minutes ago from Alnwick/Haldimand, Ontario

  @RogersHelps So yesterday I do an order for wireless home internet in your Chat. I get a conf# and promise of email w/i hour with appt time. No email. I call today & order was CANCELLED bc they phoned an old defunct # not the # I pay you for each month!? So they just cancel? WTF

• 
  smccaughey (@smccaughey) reported 40 minutes ago from Cobourg, Ontario

  @AboutRogers @Rogers Use of the term "intermittent" is not a good description of the service I had today. I had NO service ALL DAY.

• 
  Elizabeth L Jenkins (@ElizabthJenkins) reported 42 minutes ago from Alnwick/Haldimand, Ontario

  @eagles5o7 @Rogers Same here! I've just had totally inept service!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nunya 🇨🇦 (@CanadianNunya) reported 4 minutes ago

  25+ minutes on hold with @RogersHelps @Rogers After they NEVER cancelled a phone upgrade months ago when told to. ****** way to do business. 😡

• 
  Meegs (@passc79) reported 5 minutes ago

  @Rogers @RogersHelps Been with Rogers for over 20 years. Never seen it this bad. It’s sad and pathetic. Been trying for 3 days to speak directly to a customer service rep to go over a few things on my account. This AI agent system is a joke. I want to cancel my service!

• 
  Phil Mason (@Philo1000) reported 9 minutes ago

  @MacDoug1 So wow, just poor customer service! So what can you do against the collection agency?? Never again using @Rogers internet or mobile. Bad enough using satellite Although they have improved the picture quality.

• 
  Harold and Jean (@HAC_N800) reported 12 minutes ago

  @RogersHelps At least an IVR message with perhaps a repair eta would at least let callers know that an issue is known, and being worked on..Shaw used to have that…

• 
  ᴛʏ ᴊᴏʀᴅᴀɴ | X92.9 (@ImTyJordan) reported 15 minutes ago

  I'm so glad I pay so much for @Rogers Shaw internet only to be affected by an outage for nearly 18 hours now with no update or message from them.

• 
  Jamie McGee 🇨🇦🍁 (@JamieMc46313002) reported 16 minutes ago

  Seriously, @Rogers? Cut this corporate greed crap.

• 
  Cheryl (@CCintoronto) reported 17 minutes ago

  @RogersHelps No one answers tech support on the phone?!

• 
  Manan Sood (@Manansood20) reported 18 minutes ago

  @RogersHelps @Rogers Your team is still not addressing my actual issue and keeps sending what look like generic/AI-generated responses.

• 
  Darren (@dpriest) reported 18 minutes ago

  @RogersHelps Actually, can I request AI help? Maybe a model not developed in house at Rogers.

• 
  A Co (@Ady_Co) reported 20 minutes ago

  @RogersHelps No other cell service goes down as much as Rogers’. I have no doubt the techs are doing all they can. But the higher ups need to prevent this from happening in the first place.