Rogers outages and service status in Grasmere, British Columbia

Problems in the last 24 hours in Grasmere, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Grasmere, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clint (@clintculture) reported 6 minutes ago

  @RogersHelps and @Rogers is refusing to help clear up fraudulent accounts it created by misusing my private info. #RogersFraud

• 
  Gram-splaining (@gramsplaining) reported 17 minutes ago

  @Rogers Before: "Welcome to rogers..." Press 1121 "Would you like to use the card stored on file?" 1 "OK, I'll just need the cards security code" "***" "We are processing your payment... thank you for your payment" *hang up* Done in 30 seconds Your new AI system is trash

• 
  BURNSY99 (@rgross36) reported 20 minutes ago

  HEY @MAPLELEAFS fans. YOU wonder why #LEAFS ticket prices are SKYROCKETING this year?. Ya see their HAPLESS OWNER @ROGERS spending BIG $$ on BELOVED @BLUEJAYS. I mean a HALL OF EXCELLENCE WTF? So HOCKEY fans PAY the BILL. Thats all LEAFS are good for anymore. MILKING HOCKEY FANS

• 
  LifestyleDigs (@TheLifestyleDig) reported 21 minutes ago

  Tried to do an online purchase with my @Rogers Mastercard and they sent me a text security code to complete the sale. Waited and waited. It never came. Used a different form of payment. Nearly 2 hours later Rogers finally texts me the code LOL! Talk about timely - NOT!

• 
  Carolee Herbert (@Cherbert50) reported 21 minutes ago

  @Rogers Too bad you folks never pick up the phone! Tried to get a hold of Roger’s/Shaw for 3 days with wait times on hold of 2-3 hrs finally giving up each day! Cancelling services if I can ever get a hold of someone. Customer since 2005. So sad!!!

• 
  Ria Riaz (@RoastedKeyboard) reported 22 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  ज्वलंत (@JwalantSoneji) reported 28 minutes ago

  @Rogers Hung up the phone at 2hrs wait #terrible

• 
  Sharon (@TheSharonHope) reported 30 minutes ago

  @Rogers why is your wifi never working? How am I supposed to work from home now?

• 
  A Nir (@Zeuxis00) reported 33 minutes ago

  @Rogers I have been a Rogers customer for 20 years, and I am extremely frustrated. You have been charging me the wrong amount on two internet accounts even after I changed the plans three times through phone and chat. I have the chat logs where your own agent apologized and admitted the previous changes were not properly applied. I agreed to pay the first 2 incorrect bill trusting it would be fixed, but two months later I am getting the same wrong charges again. This is extremely disappointing. I have been patient long enough. Please fix this properly and make the necessary adjustments. I just want this sorted out once and for all.

• 
  🇨🇦 Kirby 🇨🇦 (@Zuker31) reported 33 minutes ago

  Deserved to lose the World Series with this bullshit. Support humans. Typical @Rogers. Sad and pathetic.