Rogers outages and service status in High River, Alberta

Problems in the last 24 hours in High River, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in High River, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael DelPiero (@MikeDelpieroX) reported 7 minutes ago

  @myrnalambert @RogersHelps @Rogers If you file through the CCTS, Rogers is required to formally participate and respond to the complaint through the process. It usually also escalates it beyond frontline support, so it gets assigned and tracked instead of being bounced around. #Rogers

• 
  Dave Kwan (@davekwan7) reported 7 minutes ago

  @Rogers Infuriating experience today. Firstly your payment system has issues. Your agent tried to pin this on my side and told me to contact my bank and credit card providers. No issues from that end whatsoever. Tried to contact Rogers once more but chat continuously ends.

• 
  Marcella🇨🇦🇺🇦 (@grg_mc) reported 9 minutes ago

  @RogersHelps Is anyone working at Rogers today? I"m on the phone.... 2 hours, Chatted with bots that direct me to tech supprt and all I need is a new box as I have been walked through every step available and still No Signal.

• 
  Shan Kumar 🇨🇦🍁🇨🇦 (@rraj2k12) reported 12 minutes ago

  @RogersHelps The app kept buffering or freezing for most the game. And it wasn't my internet (BW and latency were fine) or the Smart TV I have the app on. All the other streaming apps like Netflix, Prime were perfectly fine. This is a constant problem I have with your Sportsnet app.

• 
  Kevin Salmon (@Kevin_Salmon12) reported 13 minutes ago

  Hey @RogersHelps I’ve had both games one and two of the #StanleyCup drop due to issues with the gateway device and can’t get it back in time to enjoy the game. Can I get a basic cable link up again or how about reimburse me for the issues #pissedoffhockeyfan

• 
  Mala Moragain 🇺🇸🇨🇦 (@MalaMoragain13) reported 13 minutes ago

  @BudgetOrganics @TorontoPolice @Rogers I suppose you didn’t read the full post then. I have records of Roger’s telling the CRTC it was by police direction. Maybe I wasn’t clear on that point? Either way, I never authorized a device protection program with Rogers. They activated at the insistence of cops with an agenda

• 
  Berg (@_berg618_) reported 15 minutes ago

  @RogersHelps I already checked the website. There are no promotions available. Can you have someone from your customer care team call me? I can't invest another 2 to 3 hours being on hold over multiple calls in one day.

• 
  Scott Benning (@WeyburnSoccer) reported 17 minutes ago

  Is @Rogers management unaware of how unbelievably terrible their customer service is, or is that the corporate culture that they are trying to develop. Exhaust, obfuscate, and frustrate their clients into submission. Truly awful.

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 20 minutes ago

  @RogersHelps This needs to be declared an outage or an onside tech needs to swap out TV boxes today or tonight.

• 
  Anne (@anelame) reported 23 minutes ago

  @RogersHelps Will open a complaint to crtc. Chat is non functional and phone line jammed.6h to try to make contact to fix a broken service I am paying for is appalling