Rogers outages and service status in Holyrood, Newfoundland and Labrador

Problems in the last 24 hours in Holyrood, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Holyrood, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Holyrood, Newfoundland and Labrador

Latest outage, problems and issue reports in Holyrood and nearby locations:

• 
  Carla Crotty (@CarlaCrotty) reported 4 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.

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  Channel83 (@Channel83News) reported 23 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps the line has come off the pole for my rogers service and is currently about one foot off the ground and flailing in the wind.

• 
  Paul Durdle (@PaulDurdle) reported 23 minutes ago from Paradise, Newfoundland and Labrador

  Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

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  Carla Crotty (@CarlaCrotty) reported 30 minutes ago from Avondale, Newfoundland and Labrador

  @RogersHelps Having trouble with our home phone line. Anyone calling gets voicemail right away and we cannot call out. #help

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  Jason Fason Bo Bason (@NosajEwad) reported 56 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)

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  Duke (@DukeTobin) reported 57 minutes ago from Topsail, Newfoundland and Labrador

  @RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

• 
  Bob Greene (@realbobert) reported 57 minutes ago from Paradise, Newfoundland and Labrador

  Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Valdellone (@JohnSavageDJS) reported 4 minutes ago

  @RealDonBradshaw @Rogers Probably because they don't expect it to be a long call up. He's probably back down tomorrow. With Gimenez not at 100% they needed a back up infielder for today's game.

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  Shannon Boschy: Candidate for School Trustee OCDSB (@ShannonBDouglas) reported 4 minutes ago

  @georganneb @Rogers Oh, but when you’re no longer a customer they will call you endlessly with offers, sometimes I’ll get three calls in a hour. @rogers ignores CASL laws and refuses to take me off their unsolicited phone call lists. No matter how many times I ask to be taken off their list, they keep calling. If you ask to speak with a supervisor, their telemarketers, like Peter from Mumbai, just hang up.

• 
  carbsarelife (@sumptuoussamosa) reported 5 minutes ago

  @RogersHelps Hey Eric, Last night after 8pm, I was unable to get through to technical support using that phone number. The AI agent wouldn't give me an option to "press 3 for technical support." Quite frustrating.

• 
  CRM🇨🇦 (@CRMxox) reported 5 minutes ago

  After being on hold for 2 hours waiting for some to take my call, I was able to get through. I was told they would look into my situation and call me back. Silence. No callback. Terrible service again @Rogers @RogersHelps

• 
  Gry Phyn (@LGBMike) reported 6 minutes ago

  @JustMeJamie64 @Rogers Used to work in call centre's and I can answer this. Lower wages. Cheaper to have phone support in countries that pay WAY LESS THAN CANADA. 2/hour in many places.

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  Kai (@nailwurm) reported 6 minutes ago

  @odugwamen20 @RogersHelps Multiple people are saying the estimated resolution time is 8PM EST 😒

• 
  SJ (@cafveteran) reported 13 minutes ago

  @Rogers It took over an hour, primarily on hold, to finally get only one issue resolved, i.e. the correct address. When I demanded to know what type of compensation Rogers was willing to offer me, the customer service person proceeded to argue with me, even after I demanded to speak with a manager. I will be considering different options for my cell service and I recommend that others do the same as well. I never thought that I could get worse customer service than Bell, but Rogers has exceeded that.

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  _.damien5 (@damienvermande5) reported 14 minutes ago

  @RogersHelps the ETA for the fix on the outage keeps getting pushed back, how can I know someone is actively resolving the issue?!?!?

• 
  Le Moose (@dwarvenbrohan) reported 14 minutes ago

  @_robbyy @RogersHelps @SensSteadySteve Yep outage map is down lol. What a joke

• 
  Dugtheslug (@icecreampie58) reported 22 minutes ago

  @Rogers Loving the new virtual assistant 30 mins on hold to get to the overseas customer service....and start all over waiting...wow