Rogers outages and service status in Holyrood, Newfoundland and Labrador

Problems in the last 24 hours in Holyrood, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Holyrood, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Holyrood, Newfoundland and Labrador

Latest outage, problems and issue reports in Holyrood and nearby locations:

• 
  Duke (@DukeTobin) reported 7 minutes ago from Topsail, Newfoundland and Labrador

  @RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

• 
  Bob Greene (@realbobert) reported 16 minutes ago from Paradise, Newfoundland and Labrador

  Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

• 
  Channel83 (@Channel83News) reported 44 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps the line has come off the pole for my rogers service and is currently about one foot off the ground and flailing in the wind.

• 
  Jason Fason Bo Bason (@NosajEwad) reported 47 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)

• 
  Carla Crotty (@CarlaCrotty) reported 51 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.

• 
  Carla Crotty (@CarlaCrotty) reported 52 minutes ago from Avondale, Newfoundland and Labrador

  @RogersHelps Having trouble with our home phone line. Anyone calling gets voicemail right away and we cannot call out. #help

• 
  Paul Durdle (@PaulDurdle) reported 1 hour ago from Paradise, Newfoundland and Labrador

  Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BNKB (@banknotekb) reported 4 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Ria Riaz (@RoastedKeyboard) reported 4 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  Landon Creasy (@landoncreasy) reported 6 minutes ago

  @Rogers @RogersHelps you remain the impossible company to contact for help, which is odd for a communications company. I need some actual help as you have misplaced a phone I returned. Please contact me.

• 
  BNKB (@banknotekb) reported 6 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Boris Slobodin (@bslobodin) reported 7 minutes ago

  @kovyrin @RogersHelps oh lord, yea. i switched 3 lines and 2 apple watches to bell few months ago after i couldn't get anyone to fix cellular on a replacement apple watch. literally hours and store visit wasted. awful service. non existent support.

• 
  Bun (@dogsaremyjam) reported 8 minutes ago

  Hey @Rogers I’ve been on hold with CS for 45 mins, after waiting on hold 30 mins to finally get through to someone and have them hang up on me (by accident) and not call me back. Can someone help me?! I have next to no service/reception constantly and don’t know what to do

• 
  Sharon Gregson (@sharongregson) reported 9 minutes ago

  I'm aware that this is a trivial problem but why is it that @Rogers has men calling me every single day trying to sell me something when I am on the 'do not call' list and repeatedly demand they stop. #Rogers #Telemarketing

• 
  Carrie Longbottom (@csboucher78) reported 13 minutes ago

  @RogersHelps This is email from my phone. Works on browsers. All my other emails work. I just can’t send from Shaw says out going server repair. I even reset my password thinking it would help. I do not want to have to delete my account and re add I have a Shaw email - customer & mobile

• 
  SirLuckHomes Real Estate Brokerage (@SirLuckHomes) reported 16 minutes ago

  @RogersHelps Your technical support confirmed that this is not even possible even with the EID and IMEI provided. It’s not an international device It was actually due to your company preventing e-sims from being emailed. I had to escalate to your customer care team to have the e-sim mailed

• 
  Nimo_07 (@nitz380) reported 16 minutes ago

  @RogersHelps I have called at least 16 times in last two days. I want that request to be processed immediately or I would like to cancel my connection