Rogers outages and service status in Holyrood, Newfoundland and Labrador

Problems in the last 24 hours in Holyrood, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Holyrood, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Holyrood, Newfoundland and Labrador

Latest outage, problems and issue reports in Holyrood and nearby locations:

• 
  Duke (@DukeTobin) reported 11 minutes ago from Topsail, Newfoundland and Labrador

  @RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

• 
  Channel83 (@Channel83News) reported 22 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps the line has come off the pole for my rogers service and is currently about one foot off the ground and flailing in the wind.

• 
  Jason Fason Bo Bason (@NosajEwad) reported 23 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)

• 
  Bob Greene (@realbobert) reported 27 minutes ago from Paradise, Newfoundland and Labrador

  Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

• 
  Carla Crotty (@CarlaCrotty) reported 38 minutes ago from Avondale, Newfoundland and Labrador

  @RogersHelps Having trouble with our home phone line. Anyone calling gets voicemail right away and we cannot call out. #help

• 
  Carla Crotty (@CarlaCrotty) reported 40 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.

• 
  Paul Durdle (@PaulDurdle) reported 53 minutes ago from Paradise, Newfoundland and Labrador

  Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Teresi (@TonyTeresi) reported 6 minutes ago

  WHAT IS @Rogers DOING?!?!?! CONSTANT OUTAGES AND INCONSISTENT SERVICE ALL YEAR! ALL YEAR!!!!! AND CANNOT REACH CUSTOMER SUPPORT?!?!?! COME ON!!!! GET IT TOGETHER!!!!

• 
  Peter Menzies (@Pagmenzies) reported 7 minutes ago

  Even Phil Lind used to complain to me about @Rogers customer service. Lord, hear my prayer.

• 
  Michael DelPiero (@MikeDelpieroX) reported 8 minutes ago

  @KobiCasey @RogersHelps “Please DM us” = the scripted AI bot response loop. 5 months, no refund, endless hold times, and public replies pretending to care while the real support disappears in private DMs. If Rogers wanted to help, they’d call the customer directly. #Rogers

• 
  SCH (@StephenHoltzman) reported 10 minutes ago

  Seriously, @RogersBiz @RogersHelps, three hours on the phone with 4 reps, and even a call to a Rogers Store, and NO one can help me with an email I received from Rogers Business today about my account! @CRTCeng Does anyone know what they are doing at your company?

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 13 minutes ago

  @RogersHelps So 45+ minute wait times are normal at all times of the day? So either you have a very big problem, or a very big lack of employees. I have been a customer since 2001. This has never happened, unless I'm calling at like 7pm when people were adding Crave so they could watch GoT.

• 
  Anna Bana (@anzalene91635) reported 15 minutes ago

  @RogersHelps is anyone else having trouble with mobile internet? Currently 24hrs without internet on my phone. Customer support said they will escalate the issue but no help as yet.

• 
  𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported 17 minutes ago

  @RogersHelps Yes, I was using the app and only got error messages. I got the modem set up finally after nearly 3hrs, 1hr hold yesterday, and multiple days trying. Your support member was amazing though once I got through. I spend a lot on your services, hire more people.

• 
  Manny Sforza (@MannySforza) reported 19 minutes ago

  Just received my monthly bill from @Rogers and my billing issue is not resolved. Countless hours on hold over the last few months and numerous commitments from customer service reps were all a wast of time! Billions in profits and little or no investment in good customer service!

• 
  Beck (@MoneyandBeck) reported 24 minutes ago

  @RogersHelps is there any issues involving poor audio quality right now.?When I switch over to apps available (ie. YouTube/ Prime/ Netflix) the sound quality is awful

• 
  HockeyBusiness (@HockeyBusiness) reported 26 minutes ago

  @RogersHelps No. It took me four callbacks to finally get to a live agent to resolve a complicated issue, this after I tried the above and was met with dead air from your AI Assistant. Considering all the money we pay you, this is all completely unacceptable!