Rogers outages and service status in Holyrood, Newfoundland and Labrador

Problems in the last 24 hours in Holyrood, Newfoundland and Labrador

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Holyrood, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Holyrood, Newfoundland and Labrador

Latest outage, problems and issue reports in Holyrood and nearby locations:

• 
  Paul Durdle (@PaulDurdle) reported 2 minutes ago from Paradise, Newfoundland and Labrador

  Bonus tweet: Thanks @Rogers for sending me to collections over a 3 year old modem I didn't return after cancelling internet service, despite having multiple accounts (rental properties), and planning on returning after the year promo with Bell was up. Might switch 'em all now.

• 
  Bob Greene (@realbobert) reported 22 minutes ago from Paradise, Newfoundland and Labrador

  Had @Rogers internet now for about 3 months and I’m very dissapointed. Paying for 1G service and getting less than 200M hardwired is ridiculous. Never thought I’d start thinking about going back to Bell but here I am. @RogersHelps

• 
  Jason Fason Bo Bason (@NosajEwad) reported 36 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps CBS, NL XRE-03090 error. NO TV, Internet is fluctuating speed. No way to contact support (long waits now)

• 
  Carla Crotty (@CarlaCrotty) reported 44 minutes ago from Avondale, Newfoundland and Labrador

  @RogersHelps Having trouble with our home phone line. Anyone calling gets voicemail right away and we cannot call out. #help

• 
  Carla Crotty (@CarlaCrotty) reported 46 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps I’ve sent you a DM regarding a cancelled service appointment today.

• 
  Duke (@DukeTobin) reported 54 minutes ago from Topsail, Newfoundland and Labrador

  @RogersHelps this looks more like a Rogers Chan packaging issue. In the SJ's metro area, tsn2 is not included in sports pkgs. in central../2

• 
  Channel83 (@Channel83News) reported 59 minutes ago from Conception Bay South, Newfoundland and Labrador

  @RogersHelps the line has come off the pole for my rogers service and is currently about one foot off the ground and flailing in the wind.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Fai (@RobFai) reported 9 minutes ago

  @Rogers if you only knew how incredibly vile some of your telemarketers are over the phone... You can't possibly think these call centres work, do you? It's the worst branding you could possibly put into the marketplace, honestly.

• 
  MW (@marcuswaters) reported 10 minutes ago

  @RogersHelps Eric. Thank you for the cut and paste reply. I'm not going to provide information on a publicly accessible platform. How about you schedule a call back from a manager to discuss the issue today?

• 
  Raed Hamdan (@raedmm82) reported 12 minutes ago

  @RogersHelps Option 1: Rogers corrects the billing error and charges me only the amount that was stated in the original offer and agreement. Option 2: Rogers refunds the incorrect charges, including the connection fee. I will then cancel the service and switch to a different service provider.

• 
  Mark Candler (@MarkCandler) reported 15 minutes ago

  @RogersHelps We've been a customer of yours for 40 years. Spoke with someone 2 months ago to lower the cost. All was done & then 2 months later you raise the price we mutually agreed to. Not Good & I don;t want a text book answer from you. Enough with you reading from your script.

• 
  Georgiana Balanica (@GeorgianaB83826) reported 16 minutes ago

  Hey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!

• 
  Cathy Dinn (@DinnCathy) reported 17 minutes ago

  @davidzelcer @RogersHelps Isn’t AI customer service the best!

• 
  LVNTHEDRM (@Adams11Colin) reported 19 minutes ago

  @RogersHelps I need to speak to somebody in customer care as I am having issues with my Wi-Fi and I was told to get pods because the ones I have do not work with my modem, but I can’t get through to anybody.

• 
  Kieran W (@WeberK94) reported 28 minutes ago

  .@Rogers has got to be one of the worst companies in Canada. Gonna miss hearing Kelly call the games this year

• 
  John Palmer 🇨🇦 🍁 (@Twillick10) reported 32 minutes ago

  @RobFai @Rogers Do you really think @rogers cares about customer service? None of them care... it's all about money to them and nothing else matters.

• 
  Terry Murphy (@tyjac2) reported 34 minutes ago

  @RogersHelps Thanks for nothing again pathetic customer care